Ahmed Mohamed Mustafa
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1 Ahmed Mohamed Mustafa Personal Information: Address: 14 Mohamed Fareed, Nasr City, Cairo, Egypt. Mobile: (0100) or (0122) Date of birth: 25 July Military Status: Exempted. Marital Status: Married. Professional Experience Summary: A Professional IT Specialist with almost 15 years of experience in the Information Technology Industry handling LAN/WAN administration, technical support, consulting, system maintenance, and implementation. Proficient in information Technology Solutions with significant involvement in the design, implementation/roll-out and management of IT solutions encompassing infrastructure, systems, applications, business processes and service management. Education: AIN Shams University, Cairo, Egypt 9/96 6/99 Bachelor of physics & Computer Science, Faculty of Science. Cumulative rate of appreciation: Very Good. Graduation project: Laplace Transforms and Applications. Grade: Excellent. The Laplace transforms. Inverse Laplace transforms. Applications to differential equation. Ordinary differential equation with constant coefficients. C Program of calculating differential equation. 1
2 Certification: Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows server 2003 Installing, Configuring, and Administering Microsoft Windows Professional. Installing, Configuring, and Administering Microsoft Windows 2003 server. Managing Microsoft Windows 2003 Network Environment. Implementing and Administering Microsoft Windows 2003 Directory Service Infrastructure. Implementing and Administering Microsoft Windows 2003 Network Infrastructure. Implementing and Administering Microsoft Proxy Server 2.0. Designing Microsoft windows 2003 Directory Service Infrastructure. 3COM Certificate Configuring and Deploying 3Com Switch 5500 Switches. Configuring and Deploying 3Com Switch 8800 Family. Professional Experiences: 1. Raafat.miller.consulting, architects & engineers Company Cairo, Egypt From October 2009 until October 2016 Working as System Administrator Responsible for 8 Branches at Egypt. Installing, supporting and maintaining client s network & security products. Analyzing, troubleshooting and correcting network problems remotely and on-site. Build the New Domain s Active Directory, Group Policy, DNS, DHCP &all required Services are needed. Upgrading, repair of client PC's as well as training and advising local support officers. 2
3 Installing Kaspersky Server (Admin Kit) also on all Users PCs. Configuring the Mail Accounts to all Users. Following up the Network hardware (Routers, Switches, etc...) Healthy & Performance. 2. King Khalid Military Academy, Riyadh Saudi Arabia Saudi National Guard From August 2002 to August 2009 Working as System Administrator for Computer Department Wholly responsible for technical support operations in high-volume, 24X7 environments, including supervision of 5-member technical support team and coordination of technical issues involving network, hardware, and operating systems windows NT/2000/2003 server, windows Vista, XP, windows 2000 professional. Oversee network connectivity, implementation, integration, and troubleshooting for servers, remote access, storage devices, printers and scanners for the entire King Khalid Military Academy. Defining user functional and operational specifications, solutions/network design, PC, printers and other network equipment product evaluation and approval. Administer ISA, MS Exchange system and Internet Information server to meet all management, employee, and student needs for intranet Web Site. 3. General Lighting Company, Lighting fixtures Manufacturer Company- Cairo, Egypt From May to July 2002 Working as System Administrator for Computer Department Handling the network of about 40 users along with all aspects of hardware & software problems. Attended Fourth Shift software administration training course. 3
4 4. DSD-Ferrometalico Company, Steel Structure Manufacturer Company Cairo, Egypt From July 1999 to April 2001 Worked as Technical Support Engineer for the Costumer Engineering Department Handling the network of about 190 users along with all aspects of hardware & software problems. Attended Alfa Masr finance software administration. Attended Focus HR software administration. Summer training : 1. IT professional Company, Network Company-Cairo, Egypt From June 1998 to October 1998 Worked as Technical Support Engineer. Trouble-shooting of computer hardware and software. Training included network installations and maintenance. 2. Micro scan Company, Cairo, Computer Company-Cairo, Egypt From June 1997 to October 1997 Worked as Technical Support Engineer. Trouble-shooting of computer hardware and software. 4
5 Computer Skills Operating Systems: Microsoft Windows XP, Vista, 8, 7. Microsoft Windows 2012, 2003, 2000 Server. Microsoft Windows NT 4.0 (Server and Workstation). Business Applications (Word Processing & Database Management): Microsoft SQL Server. Microsoft Office 2003, XP, 2007, (Including Word, Excel, PowerPoint, Access & project) Networking: Microsoft Windows for workgroup (Windows 3.11). Microsoft Windows 2003/2000/NT Domain, Workgroup and Active directory. Microsoft Windows 2003/2000 Terminal server. Internet and Mail Utilities: Netscape Navigator and communicator suite. Microsoft Internet Explorer suite. Microsoft Exchange. Microsoft Outlook and Outlook Express. Hardware: Compaq Servers, Laptop computers and PC Installation and maintenance. Hewlet Packard printers and peripherals installation and maintenance. Macintosh PC and printers repair installation and maintenance. Various types of printers, PC s, Terminals and other peripherals. 5
6 Language: Citizenship: Arabic (mother tongue), English (excellent). Egyptian. Notes References: Available upon request. 6
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