EM398x-R1 UPS VA

Transcription

1 EM398x-R1 UPS VA

2 EM398X-R1 - UPS VA 2 ENGLISH Table of contents 1.0 Introduction Functions and features Packing contents Connecting the UPS UPSmart 2000R software Installing the software UPSmart 2000R options and settings UPSmart 2000I software Installing the software UPSmart 2000I options and settings Windows Power Options Connecting the UPS Settings Frequently Asked Questions and other related information Service and support Warning and points of attention Warranty conditions Introduction Congratulations with the purchase of this high-quality Eminent product! This product has undergone extensive testing by Eminent s technical experts. Should you experience any problems with this product, you are covered by a five-year Eminent warranty. Please keep this manual and the receipt in a safe place. Register your product now on and receive product updates!

3 1.1 Functions and features 3 ENGLISH The EM3980/82/84 and the EM3988 are UPS systems designed to effortlessly handle a power failure without the loss of important data. Because these devices are also equipped with a ten-minute backup function, you can shutdown your computer or have it make a backup without the chance of losing data. These UPS systems are all equipped with a sound alarm which is activated as soon a power failure occurs, warning you to shutdown your computer or to make a backup. The capacity of the available models is explained below: Model Capacity Software EM VA UPSmart 2000R EM VA UPSmart 2000R EM VA UPSmart 2000I EM VA UPSmart 2000I 1.2 Packing contents The following parts need to be present in the packing: The EM3980/82/84 or EM3988 UPS Serial cable USB cable Power cable (to power the UPS) Power cable (to power 1 PC) CD-ROM with installation software (UPSmart 2000R or UPSmart 2000I) 1.3 Connecting the UPS The UPS has the following connections: 1 RS232 serial port 1 USB port 2 Telephone / Fax ports 1 AC connection Output connections (the number differs per model) There are a number of LED s on the front of the EM3980 and EM3982. The functions of these LED s from left to right are as follows: Green. This LED will be lit when the UPS is on. Red. This LED will be lit when a problem with the power occurs. Orange. This LED will be lit when the UPS is powered.

4 4 ENGLISH The EM3984 and the EM3988 are equipped with an LCD display instead of LEDs. The display shows the following information: (1) The status of the battery (2) Power usage in percent (3) Output voltage (4) Input voltage (5) Alarm indication Follow the instructions below to connect the UPS: 1. Connect the serial cable to the computer and to the UPS. 2. Plug the UPS power cable into a wall outlet. 3. Connect one end of the supplied power cable to the back of the UPS. Connect the other end to the power supply of your computer. 4. If you wish, you can use an additional patch cable to connect the power supply of your monitor to the UPS. 5. Optionally, to protect your telephone line from the effects of a lightning strike, you can connect the telephone cable from the wall outlet to one of the TEL/FAX ports and your telephone, fax or modem to the other TEL/FAX port. 6. Press the on/off button on the front of the UPS to turn it on. You will hear a short beep. 2.0 UPSmart 2000R software The EM3980/EM3982 is supplied with UPSmart 2000R software. This software package enables you to view the status of the UPS and change multiple settings. During a long lasting power failure the software will correctly shut down your computer before the battery of the UPS is drained 2.1 Installing the software 1. Insert the CD-ROM into the CD-ROM drive or DVD drive of your computer. 2. The Setup menu of the software will automatically appear. 3. Click Next. 4. You will now be asked to enter a username, company name and serial number. Enter this information. The serial number can be found on the sleeve of the CD- ROM. 5. Click Next. 6. Select the installation path and click Next. 7. Enter an installation folder name and click Next. 8. Click Next.

5 5 ENGLISH 9. Click Install. 10. Click Finish to finish the installation of the software. 11. Start the UPSmart 2000R software. 12. A new screen with four options and a log field will appear. 13. Click the option Settings. 14. Enter the correct USB port or COM port number near Select Com Port. Usually this is COM Click OK. The message UPS connected will appear in the log field. If this message does not appear, it is possible you selected an incorrect COM port or the serial cable has incorrectly been connected. If the serial cable is correctly connected, you will need to choose another COM port, as explained in steps 13, 14, and UPSmart 2000R options and settings When starting UPSmart 2000R four tabs will appear. These tabs allow you to change the status view. In the right part of the screen you will see a number of menu options. We will summarize these options below: Settings The menu option Settings allows you the change a large number of settings. By clicking General Settings you can set the communication protocol of the COM or USB port. The option Off Setting enables you to establish the steps UPSmart 2000R needs to take as soon a problem with the power supply occur. The option Warning message enables you to display a message on the screen when a specific event occurs. The option notification enables you to set the UPSmart 2000R to send an to your account. Click Start up alarm function to enter the required data of your account and to indicate during which events a message needs to be sent. Close files The menu Close files allows you to view the applications and files that are automatically saved and closed by UPSmart 2000R on a power event. Event Log The option Event Log allows you to view the date, time and description of each event UPSmart 2000R has logged.

6 6 ENGLISH About UPSmart 2000R Here you can find certain information about UPSmart 2000R, such as the version and the serial number. 3.0 UPSmart 2000I software The EM3984/EM3988 is supplied with UPSmart 2000I software. This software package enables you to view the status of the UPS and change multiple settings. During a long lasting power failure the software will correctly shut down your computer before the battery of the UPS is drained. 3.1 Installing the software 1. Insert the CD-ROM into the CD-ROM drive or DVD drive of your computer. 2. The Setup menu of the software will automatically appear. 3. Click Next. 4. You will now be asked to enter a username, company name and serial number. Enter this information. The serial number can be found on the sleeve of the CD- ROM. 5. Select the installation path and click Next. 6. Enter an installation folder name and click Next. 7. Click Next. 8. Click Install. 9. Click Finish to finish the installation of the software. 10. Start the UPSmart 2000I software. 11. A new screen with nine options will appear. 12. Click the option Setting. 13. Select the correct USB or COM port number at Communication port setting. Usually this is USB or COM Click OK. The message Connected will appear in the log field. If this message does not appear, it is possible you selected an incorrect port or the cable has incorrectly been connected. If the serial cable is correctly connected you will need to choose another COM port, as explained in steps 12, 13 and UPSmart 2000I options and settings Schedule When you click Schedule a new screen will appear. Here you can schedule a task for the UPS for example a self-test or a system shut-down. Settings When you click Settings, a new screen will appear. Here you can set the COM port or USB port of the computer to which the UPS is connected. You can also set the

7 7 ENGLISH software to send an as soon as a problem with the power supply occurs. Enter the correct mail address information and select the event which will trigger the to be send. You can also change the settings for the auto Shutdown function which enables you to automatically save data, close programs and shutdown the computer as soon as a problem with the power supply occurs. The Setup alarm window information button enables you to enter warning messages which will appear as soon as a specified problem occurs. Event Log Here you can view the log files generated by UPSmart 2000I. The List tab displays all logs with date, time and a description. You can save, print or remove these logs. Close files The files and programs which have been automatically saved and closed by UPSmart 2000I can be viewed here. UPS Control This allows you to perform several self-tests About Here you can find certain information about UPSmart 2000I, such as the version and the serial number. 4.0 Windows Power Options Instead of running UPSmart 2000I or UPSmart 2000R you can also use Windows Power Options to manage the UPS, if your UPS is an EM3980 or EM3982. Windows 2000 and XP are equipped with a built-in support for UPS s. Windows Vista does not support UPS s with serial ports. The UPS models EM3984 and EM3988 are not compatible with the Power Option software. In this chapter we will explain how you can configure and manage the UPS using the built-in support of Windows XP. 4.1 Connecting the UPS After the UPS has been connected you will need to indicate to which COM port it has been connected for Windows to be able to recognize and manage the UPS. Follow the instructions below: 1. Click the Start button. 2. Click Control Panel. 3. Click Power Options.

8 4. Click the UPS tab. 5. Click Select near Details. 6. Choose Generic near Select manufacturer. 7. Select Custom in the field below. 8. Select the COM port to which the UPS is connected in the On port field. 9. Click Next. 10. Here you will need to set the polarity of the UPS-signals. Set Power Fail/On Battery and Low Battery to Negative. Set UPS Shutdown to Positive. 11. Click Finish. 12. Click Apply. 8 ENGLISH By clicking the UPS tab you can now view whether the computer is running on mains current or if it is receiving power from the UPS. You can also view the current status of the UPS itself. 4.2 Settings By clicking Configure near Details you can further configure the UPS. Check Enable all notifications. The fields below will turn from gray to black. You can now set how many seconds there will be between the detection of a power failure and the first alarm signal and after how many seconds this signal should repeat itself. Critical alarm Under Critical Warning you can indicate if an there should be an alarm signal when the battery of the UPS is almost drained. Check Minutes on battery before critical alarm. There you can set the number of minutes the computer will be receiving power from the UPS before an alarm signal should ring out. Consider the capacity of the UPS when settings the number of minutes. If you choose to automatically shutdown the computer after the critical alarm signal, you can set a program to run before shutdown (for instance to make a backup of certain data). If you wish to use this function, check When the alarm occurs, run this program. Click Configure to select the program and further configure this option. Note! By clicking Configure you will find many settings concerning the program you want to run, how many times the program needs to be executed and under which conditions the program should be executed. Check the option Finally, turn off the UPS if you want the UPS to shutdown after the critical alarm signal.

9 9 ENGLISH 5.0 Frequently Asked Questions and other related information The latest Frequently asked questions for your product can be found on the support page of your product. Eminent will update these pages frequently to assure you have the most recent information. Visit for more information about your product. 6.0 Service and support This users manual has been carefully written by Eminent s technical experts. If you have problems installing or using the product, please fill out the support form at the website You can also contact us by phone. Please check for the helpdesk phone number and opening hours. 7.0 Warning and points of attention Due to laws, directives and regulations set out by the European parliament, some (wireless) devices could be subject to limitations concerning its use in certain European member states. In certain European member states the use of such devices could be prohibited. Contact your (local) government for more information about this limitations. Always follow up the instructions in the manual*, especially where it concerns devices which need to be assembled. Warning: In most cases this concerns an electronic device. Wrong/improper use may lead to (severe) injuries! Repairing of the device should be done by qualified Eminent staff. The warranty immediately voids when products have undergone self repair and/or by misuse. For extended warranty conditions, please visit our website at *Tip: Eminent manuals are written with great care. However, due to new technological developments it can happen that a printed manual does not longer contain the most recent information. If you are experiencing any problems with the printed manual or you can not find what you are looking for, please always check our website first for the newest updated manual.

10 10 ENGLISH Also, you will find frequently asked questions in the FAQ section. It is highly recommended to consult the FAQ section. Very often the answer to your questions will be found here. 8.0 Warranty conditions The five-year Eminent warranty applies to all Eminent products, unless mentioned otherwise before or during the moment of purchase. After buying a second-hand Eminent product the remaining period of warranty is measured from the moment of purchase by the product s initial owner. Eminent warranty applies to all Eminent products and parts, indissolubly connected or mounted to the product it concerns. Power supply adapters, batteries, antennas and all other products not directly integrated in or connected to the main product or products of which, without reasonable doubt, can be assumed that wear and tear during use will show a different pattern than the main product, are not covered by the Eminent warranty. Products are not covered by the Eminent warranty when exposed to incorrect/improper use, external influences or when opening the service parts of the product by parties other than Eminent. Eminent may use refurbished materials for repair or replacement of your defective product. Eminent cannot be held responsible for changes in network settings by internet providers. We cannot guarantee that the Eminent networking product will keep working when settings are changed by the internet providers. Eminent cannot guarantee the working of web services, apps and other third party content that is available through Eminent products. Eminent products with an internal hard disk have a limited warranty period of two years on the hard disk. Eminent could not be held responsible for any data lost. Please make sure that if the product stores data on a hard drive or other memory source, you will make a copy before you return the product for repair. When my product gets defective Should you encounter a product rendered defective for reasons other than described above: Please contact your point of purchase for taking care of your defective product. EM398X-R