Exploring The Essentials Cloud Computing: Emerging Trends, Disruptions and Business Outcomes for Financial Services (Melbourne)
Introduction Cloud definition: Cloud services are multi-tenant IT services which are hosted by an external entity and delivered over the internet to customers through automation in provisioning and activating that service Cloud Computing is not a technology revolution, but rather a process and business evolution on how we use standard technologies, with standard architecture, virtualised, automated and self service overlayed and delivered internal or external to the organisation Generally are pay-by-the-drink and will not be customised - 1 -
Cloud Journey - 2 -
Welcome to the Virtual Era Virtualization Consolidation + abstraction Cloud Step-function increases in efficiency and flexibility VIRTUAL ERA 2010s Unprecedented Data Growth Manage, optimize and monetize data Convergence From network through to systems management Mobility Billions of end-points MAINFRAME ERA 1970s - 3 -
Requirements Driving Cloud Fast and Repeatable Extremely Cost Effective Flexible IT Infrastructure Support our Agile practices 4-4 -
Suncorp s Journey into the Cloud Wintel 1440 Wintel StandardizeUnix Automate Self-Service 367 180 Unix 33-5 -
Cloud Personas: SunCloud Services Service Orchestration Internet Service Bus SaaS Connection Services Application Workload Platforms (JBOSS, Oracle, MySQL, MS SQL ) Suncorp OS COEs Hypervisor Physical Compute Resources (Processor, Memory, Storage) Storage Network Infrastructure Application Application Application Application SaaS Software-as-a-Service. Self-Serve Application deployment Tableaux External Cloud Connection Services for SaaS RH Delta Cloud External Cloud Provider API translation RH Delta Cloud External SaaS PaaS JBOSS, Oracle, Microsoft SQL Server, MySQL IaaS Operting Systems : RedHat Enterprise Linux Microsoft Windows Server 2008 Hypervisor: VMWare 4.1 ESXi Hardware: IBM, Dell Storage: NetApp and IBM Network: Cisco, F5-6 -
Changing Economics of Cloud $ utilization - 7 -
What Savings are Suncorp Realising Planned Spend pre Cloud Annual Costs from 07-10 41% savings 47% savings Spend Post Cloud YR 2007 0 YR 2008 1 YR 2009 2 YR 2010 3 Overall operating costs reduced by 60% 47% reduction in Capex 100% utilisation of storage assets - 8 -
Benefits to Suncorp People Process Technology Business Information Quantitative FTE lower Lower $ per head Increased efficiency Improved quality through selfservice Consolidated infrastructure Faster upgrades Scalable platform Operating costs reduced Capital costs reduced Accurate, meaningful, consistent & timely Qualitative Higher service Redeployment of skills Standardized global processes One change for all Greater agility to respond to change Single data model Management dashboards Easier support & maintenance Focus on the business & control Integrate acquisitions faster Corporate governance & compliance Improved decision making - 9 -
Cloud Growing Pains Increasing focus on delivering on internal, private clouds in FS Only specialised Software delivered by SaaS Cloud providers Private Cloud avoids data sovereignty and security issues Infrastructure will need development skills in-house to support Data Centre automation and orchestration no off-the-shelf product can deliver without customisation Financial Services organisations will need to work with regulators to solve security & data sovereignty issues follow Apra s advice and treat any significant cloud service in the same way we would any other outsourcing arrangement from a risk point of view Security and automation of Firewall rules is lagging Innovate and redefine basic concepts around security without weakening it Simplification is the key Cloud 2.0 Cloud 1.0 will slowly morph over the next 5 years to Cloud 2.0: blends the hypervisor and operating system into one deliver a true Grid across many hosts for scalability for internet facing apps. solve problems with patching and virtual server sprawl - 10 -
Summary Virtualize what you have Deliver standard re-usable services via a catalogue Develop standard re-usable architectures Automate & provide self service Provision internal SaaS and federate with external Result: improve efficiency, extend service offerings, grow capacity and significantly drive down cost - 11 -