Educatin Sftware Installer 2013 June update Mac OS X perating system sftware System administratr s guide This guide is available in HTML. Scan the fllwing QR cde t read the HTML versin f this guide n yur smart phne r ther mbile device.
Trademark ntice SMART Ntebk, SMART Ink, SMART Respnse, Sente, SMART Bard, SMART Vantage, smarttech, the SMART lg and all SMART taglines are trademarks r registered trademarks f SMART Technlgies ULC in the U.S. and/r ther cuntries. Mac, Mac OS, OS X, Apple Remte Desktp, Safari and Finder are trademarks f Apple Inc., registered in the U.S. and ther cuntries. Adbe and Flash are either registered trademarks r trademarks f Adbe Systems Incrprated in the U.S. and/r ther cuntries. All ther third-party prduct and cmpany names may be trademarks f their respective wners. Cpyright ntice 2013 SMART Technlgies ULC. All rights reserved. N part f this publicatin may be reprduced, transmitted, transcribed, stred in a retrieval system r translated int any language in any frm by any means withut the prir written cnsent f SMART Technlgies ULC. Infrmatin in this manual is subject t change withut ntice and des nt represent a cmmitment n the part f SMART. This prduct and/r use theref cvered by ne r mre f the fllwing U.S. patents. www.smarttech.cm/patents 05/2013 smarttech.cm/kb/170503
Cntents Chapter 1: Getting started 1 Cmputer requirements 2 Installatin packages 2 Chapter 2: Custmizing installatin packages 3 Installing SMART Install Manager 3 Using SMART Install Manager 4 Custmizing the installatin package 6 Remving SMART Install Manager 11 Chapter 3: Deplying the sftware 13 Deplying the sftware 13 Activating the sftware after installatin 15 Renewing keys 16 Chapter 4: Updating the sftware 21 Chapter 5: Remving the sftware 23 Appendix A: Languages 27 Appendix B: Installing and maintaining Gallery cntent 29 Installing Gallery cntent 30 Mdifying Gallery cntent 33 Changing Gallery cntent lcatins 34 Remving Gallery cntent 37 Index 39 i smarttech.cm/kb/170503
Chapter 1 Getting started Cmputer requirements 2 Installatin packages 2 This guide explains hw t custmize and deply the fllwing sftware: SMART Ntebk cllabrative learning sftware 11.2 3D Tls fr SMART Ntebk sftware SMART Prduct Drivers 11.1 SMART Ink 1.1 SP1 SMART Respnse 2013 assessment sftware SMART Cmmn Files N O T E Fr infrmatin n custmizing and deplying previus versins f this sftware, see the apprpriate system administratr s guides at smarttech.cm/supprt. This guide is intended fr IT administratrs and thers experienced with custmizing, deplying and administering sftware n Mac cmputers in a netwrked envirnment. T use this guide, yu must: Knw hw t cmplete basic administrative tasks in Mac OS X perating system sftware such as wrking in Terminal Have administrative privileges and access t servers Have access t the Internet 1 smarttech.cm/kb/170503
C H A P T E R 1 Getting started Cmputer requirements Befre yu install the sftware, ensure yur teachers cmputers meet the minimum requirements: Intel Cre 2 Du prcessr r better 2 GB f RAM Free hard disk space: Sftware SMART Ntebk sftware Gallery Essentials Lessn Activity Tlkit 3D Tls fr SMART Ntebk sftware SMART Prduct Drivers SMART Ink SMART Respnse sftware SMART Cmmn Files Recmmended ttal free hard disk space Space required 183 MB 544 MB 111 MB 68 KB 190 MB 9 MB 181 MB 630 MB 1.9 GB Mac OS X 10.7 r 10.8 perating system sftware Adbe Flash Player 11.7 fr SMART Ntebk sftware Safari applicatin prgram 5.1 r later Installatin packages There is ne installatin package (als knwn as a PKG file) fr the Educatin Sftware Installer: Installatin package Educatin Sftware Installer File name Educatin Sftware 2013 June.pkg Yu can dwnlad the installatin packages frm smarttech.cm/administratrdwnlads. 2 smarttech.cm/kb/170503
Chapter 2 Custmizing installatin packages Installing SMART Install Manager 3 Using SMART Install Manager 4 Opening an installatin package 4 Saving yur changes 5 Publishing yur changes as a PKG file 5 Custmizing the installatin package 6 Remving SMART Install Manager 11 SMART Install Manager enables yu t custmize SMART sftware installatin packages (DMG r PKG files). Publish yur custmizatins as PKG files and then deply the PKG files t cmputers in Silent mde. N O T E Yu can deply mdificatins in PKG files nly in Silent mde. Installing SMART Install Manager Dwnlad and install SMART Install Manager frm the SMART Supprt website. T install SMART Install Manager frm the website 1. G t smarttech.cm/administratrdwnlads. 2. Scrll t SMART Ntebk cllabrative learning sftware, click Chse a versin, and then select SMART Ntebk sftware > 11.2 fr Mac. 3. Click Dwnlad SMART Install Manager, and then click Dwnlad. 4. Save the SMART Install Manager.dmg file t yur cmputer. 5. Duble-click the SMART Install Manager.dmg file t munt the disk image. 3 smarttech.cm/kb/170503
C H A P T E R 2 Custmizing installatin packages 6. Duble-click the SMART Install Manager.pkg file. The SMART Install Manager installatin wizard appears. 7. Fllw the n-screen instructins. Using SMART Install Manager After yu install SMART Install Manager, yu can start it by pening Finder, brwsing t /Applicatins/SMART Technlgies, and then duble-clicking Install Manager. With SMART Install Manager, yu can d the fllwing: Open and custmize an installatin package. Save yur changes t the installatin package as an XML file. Publish yur changes t the installatin package as a new PKG file. Opening an installatin package T custmize an installatin package, drag its DMG r PKG file int the SMART Install Manager windw. Alternatively, yu can brwse fr installatin packages n yur cmputer by clicking. N O T E All installatin packages yu ve previusly pened in SMART Install Manager appear in the Unmdified Packages tab. 4 smarttech.cm/kb/170503
C H A P T E R 2 Custmizing installatin packages After yu pen an installatin package, a set f pages fr that installatin package appears in SMART Install Manager. Custmize the installatin package using the cntrls n these pages. Saving yur changes After yu custmize an installatin package, save yur changes as an XML file by selecting File > Save As. When yu next start SMART Install Manager, lad the XML file by selecting File > Open, r by pening the PKG file and then selecting File > Imprt. N O T E All XML files yu create r pen in SMART Install Manager appear in the Mdified Packages tab f the Welcme page. Publishing yur changes as a PKG file The final step in using SMART Install Manager t custmize an installatin package is t publish yur changes as a PKG file. T d this, select File > Publish, and then use the dialg bx t define a lcatin fr and create the PKG file. 5 smarttech.cm/kb/170503
C H A P T E R 2 Custmizing installatin packages Custmizing the installatin package T custmize the installatin package, pen the Educatin Sftware 2013 June.pkg file in SMART Install Manager (see Opening an installatin package n page 4), and then set the cntrls n each page. Cntrl Prcedure Ntes General Optins: Prduct Selectin SMART Prduct Drivers SMART Ntebk sftware Prduct key SMART Respnse sftware Select t install SMART Prduct Drivers. Select t install SMART Ntebk sftware. Type yur 22- r 25-character prduct key fr SMART Ntebk sftware. Select t install SMART Respnse sftware. Installing SMART Prduct Drivers als installs SMART Ink. As f versin 11.1, yu dn t need t activate SMART Ntebk sftware. SMART prvides yu with the right t use this sftware when yu purchase a SMART interactive prduct. If yu want t use SMART Ntebk sftware with a device that isn t a SMART interactive prduct, yu must purchase a prduct key. Yu can type the prduct key with r withut hyphens. When yu type a vlume prduct key, the sftware activates when yu deply it t yur netwrk cmputers. If yu chse t install SMART Respnse sftware, yu must als install SMART Ntebk sftware. When yu select this check bx, SMART Install Manager autmatically selects SMART Ntebk. 6 smarttech.cm/kb/170503
C H A P T E R 2 Custmizing installatin packages Cntrl Prcedure Ntes Prduct key SMART Ntebk 3D Tls Prduct key If yu re installing SMART Respnse sftware and students use SMART Ntebk SE (Student Editin) sftware r SMART Respnse VE Internetenabled devices t answer questins, type yur 22- r 25- character prduct key fr SMART Respnse sftware. Select t install 3D Tls fr SMART Ntebk sftware. Type yur 22- r 25-character prduct key fr 3D Tls fr SMART Ntebk sftware. Yu can type the prduct key with r withut hyphens. When yu type a vlume prduct key, the sftware activates when yu deply it t yur netwrk cmputers. If yu chse t install 3D Tls fr SMART Ntebk sftware, yu must als install SMART Ntebk sftware. Yu can type the prduct key with r withut hyphens. When yu type a vlume prduct key, the sftware activates when yu deply it t yur netwrk cmputers. General Optins: SMART Prduct Update Install SMART Prduct Update in Full mde Install SMART Prduct Update in Dashbard mde D nt install SMART Prduct Update Select t install SMART Prduct Update (SPU) in Full mde. Select t install SPU in Dashbard mde. Select t nt install SPU. In Full mde, users can view the installed versins f SMART sftware as well as their prduct keys, and dwnlad and install updates. In Dashbard mde, users can view nly the installed versins f SMART sftware and their prduct keys. Check fr updates Type the number f days (1 t 60) between SPU checks. This ptin is available nly if yu install SPU in Full mde. By default, SPU checks fr prduct updates every 30 days. Ntify users abut SMART prduct updates Select t ntify users f available SMART prduct updates. This ptin is available nly if yu install SPU in Full mde. 7 smarttech.cm/kb/170503
C H A P T E R 2 Custmizing installatin packages Cntrl Prcedure Ntes General Optins: Custmer Experience Enable the Custmer Experience Prgram n all devices Disable the Custmer Experience Prgram n all devices Select t autmatically enable the Custmer Experience Prgram fr all users. Select t autmatically disable the Custmer Experience Prgram fr all users. SMART Ntebk: Gallery Cntent See Installing and maintaining Gallery cntent n page 29. SMART Ntebk: Team Cntent Team Cntent path Type the path t the Team Cntent flder, which is a lcatin n yur schl s netwrk where users can stre shared cntent. Fr infrmatin n creating a Team Cntent flder, see Creating r cnnecting t Team Cntent flders n page 35. SMART Ntebk: My Cntent My Cntent path Type the path t the My Cntent flder, which is a lcatin n the user s cmputer where he r she can stre individual cntent. Yu can include envirnment variables in the path (fr example, ${HOME}/My Cntent). SMART Ntebk: Optinal Settings Enable GPU Acceleratin Select t enable hardware acceleratin. Thrugh hardware acceleratin, SMART Ntebk sftware cmpletes sme tasks using yur cmputer s graphics prcessing unit (GPU) rather than its central prcessing unit (CPU). Hardware acceleratin imprves the perfrmance f SMART Ntebk sftware n mst cmputers. Hwever, hardware acceleratin can cause issues n sme cmputers, such as cntent nt displaying crrectly and SMART Ntebk sftware nt respnding. If users are encuntering these issues, yu can disable hardware acceleratin. 8 smarttech.cm/kb/170503
C H A P T E R 2 Custmizing installatin packages Cntrl Prcedure Ntes Install Adbe Flash Player Select t install Adbe Flash Player. Adbe Flash Player 11.7 r later is required fr SMART Ntebk sftware. SMART Respnse: Setup Tl SMART Respnse LE Select t enable students t answer questins with SMART Respnse LE clickers. SMART Respnse PE Select t enable students t answer questins with SMART Respnse PE clickers. SMART Respnse XE Select t enable students t answer questins with SMART Respnse XE clickers. SMART Respnse/Sente Select t enable students t answer questins with SMART Respnse r Sente clickers. SMART Respnse VE Select t enable students t answer questins with SMART Respnse VE Internetenabled devices. 9 smarttech.cm/kb/170503
C H A P T E R 2 Custmizing installatin packages Cntrl Prcedure Ntes Multiple SMART Respnse devices in the same class Select t enable students t answer questins with Sente, SMART Respnse, SMART Respnse LE, SMART Respnse PE r SMART Respnse XE clickers. Select Include SMART Respnse VE t als enable students t answer questins with SMART Respnse VE Internet-enabled devices. SMART Respnse: Optinal Settings Start Desktp Menu at lg in fr all users Install the educatin standards database Select t start SMART Respnse sftware when the user lgs n. Select t install the SMART Respnse educatin standards database. SMART Prduct Drivers: Optinal Settings Start SMART Bard Tls at lgn Start SMART Ink at lgn Start SMART Vantage services at lgn Select t start SMART Bard Tls when the user lgs n. Select t start SMART Ink when the user lgs n. Select t enable SMART Vantage and SNMP Agent services. Enable these services if yur schl r district is using SMART Vantage sftware. If yu select this check bx, the installatin prcess backs up the /etc/snmp/snmpd.cnf file t /etc/snmp/snmpd.cnf.[yyyy- MM-DD] (where [YYYY-MM- DD] is the date) and then mdifies the /etc/snmp/snmpd.cnf file. 10 smarttech.cm/kb/170503
C H A P T E R 2 Custmizing installatin packages Remving SMART Install Manager Yu can remve SMART Install Manager frm yur cmputer if yu n lnger need it. Yu can d this using SMART Uninstaller r Terminal. T remve SMART Install Manager using SMART Uninstaller 1. In Finder, brwse t /Applicatins/SMART Technlgies, and then duble-click SMART Uninstaller. The SMART Uninstaller windw appears. 2. Select Install Manager, and then click Remve. A dialg bx appears, prmpting yu t cnfirm the remval. 3. Click OK. 4. Type yur administratr passwrd, and then click OK. T remve SMART Install Manager using Terminal 1. In Finder, brwse t /Applicatins/Utilities, and then duble-click Terminal. The Terminal windw appears. 2. Type the fllwing cmmand: sud "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" -i cm.smarttech.instllmgr10 3. Press RETURN. 4. Type yur administratr passwrd, and then press RETURN. 11 smarttech.cm/kb/170503
Chapter 3 Deplying the sftware Deplying the sftware 13 Activating the sftware after installatin 15 Renewing keys 16 Renewing keys in unattended mde 17 Renewing keys in user interface mde 18 Enabling and disabling autmatic renewal f keys 19 After yu custmize the sftware with SMART Install Manager, yu can deply PKG files t the cmputers n yur netwrk. N O T E Yu might need t manually activate the sftware after yu deply it. Deplying the sftware There are many methds fr deplying sftware installatin packages. The fllwing are tw cmmn methds: Use Apple Remte Desktp sftware t manage yur sftware installatins. Use Terminal t install custmized sftware n each cmputer. N O T E Fr mre infrmatin n using Apple Remte Desktp sftware, refer t the dcumentatin yu received with the sftware. T deply SMART sftware using Apple Remte Desktp sftware 1. Cpy the PKG file that yu created with SMART Install Manager t a server that is accessible t all the cmputers yu want t install the sftware n. 13 smarttech.cm/kb/170503
C H A P T E R 3 Deplying the sftware 2. Using Apple Remte Desktp sftware n the server, select the cmputers that yu want t update. 3. Select Install Packages. A dialg bx appears. 4. Drag the PKG file t the Packages bx in the dialg bx. 5. Click Install. The sftware installs n the selected cmputers. T deply SMART sftware using Terminal 1. In Finder, brwse t /Applicatins/Utilities, and then duble-click Terminal. The Terminal windw appears. 2. Type the fllwing cmmand: sud installer -target / -pkg "[Path]/[File name].pkg" Where [Path] is the path t the PKG file. [File name] is the name f the PKG file. N O T E This cmmand installs nly SMART Ntebk sftware, SMART Prduct Drivers and SMART Respnse sftware if yu haven t custmized the PKG file using SMART Install Manager. 3. Press RETURN. 4. Type yur administratr passwrd, and then press RETURN. 14 smarttech.cm/kb/170503
C H A P T E R 3 Deplying the sftware Activating the sftware after installatin There are tw situatins in which the sftware desn t activate cmpletely: Imaging a cmputer: Activatin is linked t the hardware identifier f the cmputer the sftware is installed and activated n. If yu clne a hard drive image with installed and activated sftware, yu must activate the sftware n each clned cmputer. Reverting a cmputer t an earlier state: If yu use system recvery r prtectin sftware that peridically restres the cmputer t an earlier state, yu might need t activate the sftware befre lcking the cmputer s that the activatin recrd is nt cleared each time the cmputer is restred. Run the activatin wizard while cnnected t the netwrk r cmplete the fllwing prcedure t activate the sftware n each cmputer. N O T E Yu dn t need t activate SMART Ntebk sftware r SMART Prduct Drivers. SMART prvides this sftware t yu when yu purchase a SMART interactive prduct. T activate 3D Tls fr SMART Ntebk sftware after installatin 1. In Finder, brwse t /Applicatins/Utilities, and then duble-click Terminal. The Terminal windw appears. 2. Type the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --puid ntebk_10a --uipack ntebk_10 --m=4 --v=3 --pk [Prduct key] --a --lcale=[language] Where [Prduct key] is the sftware prduct key. [Language] is the installatin language. 3. Press RETURN. 4. Type yur administratr passwrd, and then press RETURN. 15 smarttech.cm/kb/170503
C H A P T E R 3 Deplying the sftware T activate SMART Respnse sftware after installatin 1. In Finder, brwse t /Applicatins/Utilities, and then duble-click Terminal. The Terminal windw appears. 2. Type the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --puid respnse_3a --uipack respnse_3 --m=4 --v=3 --pk [Prduct key] --a Where [Prduct key] is the sftware prduct key. 3. Press RETURN. 4. Type yur administratr passwrd, and then press RETURN. N O T E This cmmand is applicable nly if yu re running SMART Respnse sftware in VE mde (where students answer questins with Internet-enabled devices). Instructins fr activating all ther mdes are included in the SMART Respnse dcumentatin. Renewing keys If yur schl has purchased maintenance r subscriptin licenses, SMART sftware attempts t renew the keys autmatically n a scheduled basis befre and after the keys expiry dates. Hwever, yu can chse t explicitly renew the keys at a specified time. Yu can als chse t disable autmatic renewal in situatins where yu dn t want the keys n a cmputer t be renewed (because, fr example, yu re planning t retire the cmputer). T I P The activatin wizard user interface distinguishes between maintenance and subscriptin licenses: Maintenance licenses are labeled with Valid fr versins released befre [Date]. Subscriptin licenses are labeled with the expiratin date f the key. 16 smarttech.cm/kb/170503
C H A P T E R 3 Deplying the sftware Renewing keys in unattended mde T renew all keys Run the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --m=15 --v=3 --renewal-mde all T renew all keys assciated with a single prduct Run the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --m=15 --v=3 --renewal-mde prduct --puid=[prduct] Where [Prduct] is respnse_3a r educatin_bundle. N O T E This cmmand renews all keys assciated with the specified prduct. T renew specific keys Run the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --m=15 --v=3 --renewal-mde prduct --puid=[prduct] [Prduct keys] Where [Prduct] is respnse_3a r educatin_bundle. [Prduct keys] are ne r mre sftware prduct keys yu want t renew. Each prduct key must be in the fllwing frm: --pk=[prduct key] Where [Prduct key] is the sftware prduct key. 17 smarttech.cm/kb/170503
C H A P T E R 3 Deplying the sftware Renewing keys in user interface mde T renew all keys assciated with a single prduct Run the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --m=16 --v=3 --renewal-mde prduct --puid=[prduct] --uipack=[ui pack] Where [Prduct] is respnse_3a r educatin_bundle. [UI pack] is the crrespnding UI pack fr the selected prduct (respnse_3 r educatin_bundle). N O T E This cmmand renews all keys assciated with the specified prduct. T renew specific keys Run the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --m=16 --v=3 --renewal-mde prduct --puid=[prduct] --uipack=[ui pack] [Prduct keys] Where [Prduct] is respnse_3a r educatin_bundle. [UI pack] is the crrespnding UI pack fr the selected prduct (respnse_3 r educatin_bundle). [Prduct keys] are ne r mre sftware prduct keys yu want t renew. Each prduct key must be in the fllwing frm: --pk=[prduct key] Where [Prduct key] is the sftware prduct key. 18 smarttech.cm/kb/170503
C H A P T E R 3 Deplying the sftware Enabling and disabling autmatic renewal f keys T enable autmatic renewal f specific keys Run the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --m=17 --puid=[prduct] --v=3 --aut-renew [Prduct keys] Where [Prduct] is respnse_3a r educatin_bundle. [Prduct keys] are ne r mre sftware prduct keys yu want t renew autmatically. Each prduct key must be in the fllwing frm: --pk=[prduct key] Where [Prduct key] is the sftware prduct key. T disable autmatic renewal f specific keys Run the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --m=17 --puid=[prduct] --v=3 --n-aut-renew [Prduct keys] Where [Prduct] is respnse_3a r educatin_bundle. [Prduct keys] are ne r mre sftware prduct keys yu dn t want t renew autmatically. Each prduct key must be in the fllwing frm: --pk=[prduct key] Where [Prduct key] is the sftware prduct key. T disable autmatic renewal n a cmputer Run the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --m=18 --v=3 --n-aut-renew 19 smarttech.cm/kb/170503
C H A P T E R 3 Deplying the sftware T enable autmatic renewal n a cmputer Run the fllwing cmmand: /Library/Applicatin\ Supprt/SMART\ Technlgies/ activatinwizard.app/cntents/macos/activatinwizard --m=18 --v=3 --aut-renew 20 smarttech.cm/kb/170503
Chapter 4 Updating the sftware SMART peridically releases updates t its sftware. These updates add new features and reslve issues. G t smarttech.cm/sftware t dwnlad the latest updates. T update sftware 1. Dwnlad the DMG file frm the website. 2. In Finder, brwse t and duble-click /Applicatins/SMART Technlgies/ Install Manager. The SMART Install Manager windw appears. 3. Open the DMG file yu dwnladed in step 1 in SMART Install Manager (see Opening an installatin package n page 4). 4. Custmize the file by setting the cntrls n each page. OR Apply custmizatins that yu previusly created fr an earlier versin and saved in an XML file (see Saving yur changes n page 5) by selecting File > Imprt, brwsing t the XML file, and then clicking Open. 5. Publish yur custmizatins as a PKG file (see Publishing yur changes as a PKG file n page 5), and then deply the PKG file t cmputers n yur netwrk (see Deplying the sftware n page 13). 21 smarttech.cm/kb/170503
Chapter 5 Remving the sftware After deplying SMART sftware, yu can use SMART Uninstaller, Apple Remte Desktp sftware r Terminal t remve the sftware. N O T E Fr mre infrmatin n using Apple Remte Desktp sftware, refer t the dcumentatin yu received with the sftware. T remve sftware using SMART Uninstaller 1. In Finder, brwse t and duble-click Applicatins/SMART Technlgies/SMART Uninstaller. 2. Select the sftware yu want t remve. N O T E S Sme SMART sftware is dependent n ther SMART sftware. Fr example, if yu select SMART Ntebk, SMART Uninstaller remves SMART Respnse sftware autmatically because SMART Respnse sftware is dependent n SMART Ntebk sftware. SMART Uninstaller autmatically remves any supprting sftware that is n lnger being used. If yu chse t remve all SMART sftware, SMART Uninstaller autmatically remves all supprting sftware, including itself. T I P S T select mre than ne sftware applicatin, hld dwn SHIFT r COMMAND while selecting the sftware applicatins. T select all sftware applicatins, press Select All. 3. Press Remve, and then press OK. 23 smarttech.cm/kb/170503
C H A P T E R 5 Remving the sftware 4. If prmpted, enter a user name and passwrd with administratr privileges, and then press OK. SMART Uninstaller remves the selected sftware. 5. Clse SMART Uninstaller when dne. T remve sftware using Apple Remte Desktp sftware 1. Using Apple Remte Desktp sftware n the server, select the cmputers that yu want t update. 2. Click UNIX. A dialg bx appears. 3. If yu want t remve all SMART sftware, type the fllwing cmmand: "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" --all N O T E This cmmand remves all SMART sftware frm 2012 r later. OR If yu want t remve select SMART sftware, type ne f the fllwing cmmands: SMART Ntebk sftware "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" -i cm.smarttech.ntebk10 N O T E If any SMART Ntebk dependent sftware, such as SMART Respnse sftware, is installed, the abve cmmand remves it autmatically. SMART Prduct Drivers "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" -i cm.smarttech.barddrivers.pkg SMART Respnse sftware "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" -i cm.smarttech.sente1 24 smarttech.cm/kb/170503
C H A P T E R 5 Remving the sftware 4. Under Run cmmand as, click User, and then specify the rt user. 5. Click Send t remve the sftware frm yur netwrk cmputers. T remve all SMART sftware using Terminal 1. In Finder, brwse t /Applicatins/Utilities, and then duble-click Terminal. The Terminal windw appears. 2. Type the fllwing cmmand: sud "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" --all 3. Press RETURN. 4. Type yur administratr passwrd, and then press RETURN. N O T E This cmmand remves all SMART sftware frm 2012 r later. T remve select SMART sftware using Terminal 1. In Finder, brwse t /Applicatins/Utilities, and then duble-click Terminal. The Terminal windw appears. 2. Type the fllwing cmmand: sud "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" --list 3. Press RETURN. A list f available package IDs appears. 25 smarttech.cm/kb/170503
C H A P T E R 5 Remving the sftware 4. Type the fllwing cmmand: sud "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" -i [Package ID] Where [Package ID] is the ID f the package yu want t remve. N O T E Yu can type multiple instances f -i [Package ID] t remve multiple packages in the same cmmand. Fr example: sud "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" -i cm.smarttech.ntebk10 -i cm.smarttech.barddrivers.pkg 5. Press RETURN. 6. Type yur administratr passwrd, and then press RETURN. 26 smarttech.cm/kb/170503
Appendix A Languages The fllwing table presents the languages supprted by each prduct in the Educatin Sftware Installer: Language SMART Ntebk SMART Prduct Drivers SMART Respnse SMART Ink English (U.S.) Danish Dutch French German Italian Prtuguese (Brazil) Spanish (Spain) 27 smarttech.cm/kb/170503
Appendix B Installing and maintaining Gallery cntent Installing Gallery cntent 30 Installing Gallery cntent n each cmputer frm the SMART website 30 Cnfiguring Gallery cntent using SMART Install Manager 30 Installing Gallery cntent n each cmputer frm a flder n yur schl s netwrk 31 Dwnlading Gallery cntent 31 Cnfiguring Gallery cntent using SMART Install Manager 31 Installing Gallery cntent in a central lcatin 32 Dwnlading Gallery cntent 32 Cnfiguring Gallery cntent using SMART Install Manager 32 Mdifying Gallery cntent 33 Changing Gallery cntent lcatins 34 Starting the sftware in Administratin mde 34 Changing the lcatin f the My Cntent flder 34 Creating r cnnecting t Team Cntent flders 35 Cnnecting t an RSS feed 36 Remving Gallery cntent 37 Gallery cntent includes the fllwing: Gallery Essentials, which is a cllectin f educatinal phts and ther images, audi files, and Adbe Flash Player cmpatible files. Lessn Activity Tlkit, which cntains bjects teachers can use t create their wn lessn activities. Yu can access Gallery cntent frm the Gallery tab in SMART Ntebk sftware. 29 smarttech.cm/kb/170503
A P P E N D I X B Installing and maintaining Gallery cntent Installing Gallery cntent There are three ptins fr installing Gallery cntent. Optin Descriptin 1 Install Gallery cntent n each user s cmputer frm the SMART website. 2 Install Gallery cntent n each user s cmputer frm a flder n yur schl s netwrk. 3 Install Gallery cntent in a central lcatin, and then cnfigure the sftware t refer t that lcatin. T I P Optin 3 is ideal fr envirnments where hard disk space n cmputers is limited. Installing Gallery cntent n each cmputer frm the SMART website Cnfiguring Gallery cntent using SMART Install Manager Cmplete the prcedure in this sectin t cnfigure Gallery cntent. T cnfigure Gallery cntent using SMART Install Manager 1. Open the sftware installatin package in SMART Install Manager. 2. Click Prduct Selectin. The Prduct Selectin page appears. 3. Select SMART Ntebk (and any ther prducts yu want t install). 4. Click Gallery Cntent. The Gallery Cntent page appears. 5. Click Install the Gallery n each cmputer. 6. In the Destinatin lcatin bx, type the path t the lcatin n each cmputer where yu want t install the Gallery cllectins (if yu dn t want t use the default flder /Library/ Applicatin Supprt/SMART Technlgies/SMART Ntebk Galleries/ SMART Technlgies). 7. Select the Gallery cllectins yu want t install. 8. Publish yur changes as a PKG file, and then deply the PKG file. 30 smarttech.cm/kb/170503
A P P E N D I X B Installing and maintaining Gallery cntent Installing Gallery cntent n each cmputer frm a flder n yur schl s netwrk Dwnlading Gallery cntent Dwnlad Gallery cntent frm the Internet t a flder n yur schl s netwrk fllwing the prcedures in this sectin, and then install the cntent n each cmputer frm this flder. T dwnlad Gallery cntent frm the Internet 1. Open the sftware installatin package in SMART Install Manager. 2. Click Prduct Selectin. The Prduct Selectin page appears. 3. Select SMART Ntebk. 4. Click Gallery Cntent. The Gallery Cntent page appears. 5. Click Install the Gallery n each cmputer. 6. Click Dwnlad, and then select the lcatin t dwnlad the Gallery cntent t. 7. Click Chse t start the dwnlad. 8. Click Clse when the dwnlad is cmplete. Cnfiguring Gallery cntent using SMART Install Manager Cmplete the prcedure in this sectin t cnfigure Gallery cntent. T cnfigure Gallery cntent using SMART Install Manager 1. Open the sftware installatin package in SMART Install Manager. 2. Click Prduct Selectin. The Prduct Selectin page appears. 3. Select SMART Ntebk (and any ther prducts yu want t install). 4. Click Gallery Cntent. The Gallery Cntent page appears. 5. Click Install the Gallery n each cmputer. 6. In the Surce lcatin bx, type the path t the flder n yur schl s netwrk that cntains the Gallery cntent (if yu dwnladed Gallery cllectins t yur schl s netwrk). 31 smarttech.cm/kb/170503
A P P E N D I X B Installing and maintaining Gallery cntent 7. In the Destinatin lcatin bx, type the path t the lcatin n each cmputer where yu want t install the Gallery cllectins (if yu dn t want t use the default flder /Library/ Applicatin Supprt/SMART Technlgies/SMART Ntebk Galleries/ SMART Technlgies). 8. Clear the Gallery cllectins yu dn t want t install. 9. Publish yur changes as a PKG file, and then deply the PKG file. Installing Gallery cntent in a central lcatin Dwnlading Gallery cntent T place and use Gallery cntent in a central lcatin n yur schl s netwrk, yu must first dwnlad the cntent frm the Internet t that lcatin by perfrming ne f the prcedures in this sectin. T dwnlad Gallery cntent frm the Internet 1. Open the sftware installatin package in SMART Install Manager. 2. Click Prduct Selectin. The Prduct Selectin page appears. 3. Select SMART Ntebk. 4. Click Gallery Cntent. The Gallery Cntent page appears. 5. Click Share Gallery cntent with all cmputers frm a cmmn netwrk lcatin. 6. If yu want t dwnlad the Gallery Essentials cllectin, click Install beside Essentials fr Educatrs, and then fllw the n-screen instructins. 7. If yu want t dwnlad the Lessn Activity Tlkit cllectin, click Install beside Lessn Activity Tlkit, and then fllw the n-screen instructins. Cnfiguring Gallery cntent using SMART Install Manager Cmplete the prcedure in this sectin t cnfigure Gallery cntent. T cnfigure Gallery cntent using SMART Install Manager 1. Open the sftware installatin package in SMART Install Manager. 2. Click Prduct Selectin. The Prduct Selectin page appears. 32 smarttech.cm/kb/170503
A P P E N D I X B Installing and maintaining Gallery cntent 3. Select SMART Ntebk (and any ther prducts yu want t install). 4. Click Gallery Cntent. The Gallery Cntent page appears. 5. Click Share Gallery cntent with all cmputers frm a cmmn netwrk lcatin. 6. In the Gallery lcatin bx, type the path t the flder n yur schl s netwrk that cntains the Gallery cntent. 7. Publish yur changes as a PKG file, and then deply the PKG file. Mdifying Gallery cntent After installing the sftware, yu can mdify Gallery cntent using Gallery Setup. T run Gallery Setup 1. In Finder, brwse t /Applicatins/SMART Technlgies/SMART Tls. 2. Duble-click Gallery Setup. 3. Type yur administratr passwrd, and then click OK. The Select a Gallery dialg bx appears. 4. Select the Gallery cllectin yu want t mdify, and then click OK. Gallery Setup starts. 5. In the Cntent tab, select the categries yu want t include and clear the categries yu dn t want t include. 6. In the Languages tab, select the language packs yu want t include and clear the language packs yu dn t want t include. T I P T see the language pack names in English, clear the Shw native names check bx. 7. In the Installatin flder fr Gallery cntent bx, type the path t the flder where yu want t stre the Gallery cllectin. 8. Click Next. Gallery Setup updates the selected Gallery cllectin. 9. Click Finish. 33 smarttech.cm/kb/170503
A P P E N D I X B Installing and maintaining Gallery cntent Changing Gallery cntent lcatins After installing the sftware, yu can d the fllwing: Change the lcatin f the My Cntent flder. Create r cnnect t a Team Cntent flder. Cnnect t an RSS feed. Starting the sftware in Administratin mde Befre yu can maintain cntent flders, yu must start the sftware in Administratin mde. T start SMART Ntebk sftware in Administratin mde 1. In Finder, brwse t /Applicatins/Utilities, and then duble-click Terminal. The Terminal windw appears. 2. Type the fllwing cmmand: sud /Applicatins/SMART\ Ntebk/Ntebk.app/Cntents/ MacOS/Ntebk -admin 3. Press RETURN. 4. Type yur administratr passwrd, and then press RETURN. SMART Ntebk sftware starts in Administratin mde. Changing the lcatin f the My Cntent flder The My Cntent flder is a lcatin where teachers and students can stre cntent fr their individual use. Yu can specify the lcatin f the My Cntent flder during installatin. If yu dn t specify a lcatin, the default lcatin is /Library/Applicatin Supprt/SMART Technlgies Inc/ Gallery/My Cntent. T change the lcatin f the My Cntent flder after installatin 1. Start the sftware in Administratin mde (see Starting the sftware in Administratin mde abve). 2. Click the Gallery tab. 34 smarttech.cm/kb/170503
A P P E N D I X B Installing and maintaining Gallery cntent 3. Click the Click here fr mre Gallery ptins icn, and then select Administratin: Cntent Lcatins. The Administratin: Cntent Lcatins dialg bx appears. 4. Click Brwse. The Open dialg bx appears. 5. Brwse t and select the new My Cntent flder, and then click Open. 6. Click Clse. 7. Clse the sftware. Creating r cnnecting t Team Cntent flders All users can create new cntent and save it in their My Cntent flders. T allw users t share cntent, yu must create r cnnect t a Team Cntent flder. T I P If yu create a Team Cntent flder n a cmputer s hard disk, the flder is available nly t users f that cmputer. Hwever, if yu create a Team Cntent flder n a server, the flder is available t all users n the schl s netwrk with read and write access t the flder. T create a new Team Cntent flder 1. Start the sftware in Administratin mde (see Starting the sftware in Administratin mde n the previus page). 2. Click the Gallery tab. 3. Click the Click here fr mre Gallery ptins icn, and then select Administratin: Cntent Lcatins. The Administratin: Cntent Lcatins dialg bx appears. 4. Click Create New. The Open dialg bx appears. 5. Brwse t and select the flder yu want t designate as a Team Cntent flder, and then click Open. 6. Click Clse. 7. Clse the sftware. 35 smarttech.cm/kb/170503
A P P E N D I X B Installing and maintaining Gallery cntent T cnnect t an existing Team Cntent flder 1. Start the sftware in Administratin mde (see Starting the sftware in Administratin mde n page 34). 2. Click the Gallery tab. 3. Click the Click here fr mre Gallery ptins icn, and then select Administratin: Cntent Lcatins. The Administratin: Cntent Lcatins dialg bx appears. 4. Click the + buttn. The Open dialg bx appears. 5. Brwse t and select the Team Cntent flder, and then click Open. 6. Click Clse. 7. Clse the sftware. T discnnect a Team Cntent flder 1. Start the sftware in Administratin mde (see Starting the sftware in Administratin mde n page 34). 2. Click the Gallery tab. 3. Click the Click here fr mre Gallery ptins icn, and then select Administratin: Cntent Lcatins. The Administratin: Cntent Lcatins dialg bx appears. 4. Select the flder in the Team Cntent list, and then click the buttn. I M P O R T A N T If yu installed the Gallery Essentials and Lessn Activity Tlkit cllectins, flders fr thse cllectins appear in the Team Cntent list. D nt remve these flders frm the list, r users will nt be able t access these cllectins. 5. Click Clse. 6. Clse the sftware. Cnnecting t an RSS feed Yu can cnnect t a public r private RSS feed t send infrmatin t yur schl s SMART Ntebk sftware and SMART Ntebk SE sftware users thrugh the Gallery tab. 36 smarttech.cm/kb/170503
A P P E N D I X B Installing and maintaining Gallery cntent RSS is a frmat fr delivering regularly changing web cntent. Many news-related websites, blgs and ther publishers bradcast their cntent as RSS feeds. T cnnect t an RSS feed 1. Start the sftware in Administratin mde (see Starting the sftware in Administratin mde n page 34). 2. Click the Gallery tab. 3. Click the Click here fr mre Gallery ptins icn, and then select Administratin: Cntent Lcatins. The Administratin: Cntent Lcatins dialg bx appears. 4. Type the URL f the RSS feed in the Online Resurces bx. 5. Click Clse. 6. Clse the sftware. Remving Gallery cntent Yu can use Apple Remte Desktp sftware r Terminal t remve Gallery cntent. T remve Gallery cllectins using Apple Remte Desktp sftware 1. Using Apple Remte Desktp sftware n the server, select the cmputers that yu want t update. 2. Click UNIX. A dialg bx appears. 3. Fr each Gallery cllectin yu want t remve, type the apprpriate cmmand: Gallery Essentials "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" -i gallery.smarttech.cm Lessn Activity Tlkit "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" -i fd16a709-8b28-4662-b5bd-63dc86eeb34e.cm 37 smarttech.cm/kb/170503
A P P E N D I X B Installing and maintaining Gallery cntent 4. Under Run cmmand as, click User, and then specify the rt user. 5. Click Send t remve the Gallery cllectins frm yur netwrk cmputers. T remve Gallery cllectins using Terminal 1. In Finder, brwse t /Applicatins/Utilities, and then duble-click Terminal. The Terminal windw appears. 2. Type the fllwing cmmand: sud "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" --list 3. Press RETURN. A list f available package IDs appears. 4. Type the fllwing cmmand: sud "/Applicatins/SMART Technlgies/SMART Uninstaller.app/ Cntents/Resurces/uninstall" -i [Package ID] Where [Package ID] is the ID f the Gallery cllectin yu want t remve. N O T E Yu can type multiple instances f -i [Package ID] t remve multiple packages in the same cmmand. 5. Press RETURN. 6. Type yur administratr passwrd, and then press RETURN. 38 smarttech.cm/kb/170503
Index 3 3D Tls fr SMART Ntebk sftware 7 A activatin 15 Administratin mde 34 Adbe Flash Player 9 Apple Remte Desktp sftware 13, 23 C cmputer imaging 15 cmputer requirements 2 CPU 8 Custmer Experience Prgram 8 D Danish 27 database 10 DMG files 21 dwnlads 2 Dutch 27 E educatin standards database 10 English 27 F French 27 G Gallery cntent changing lcatin f 34 installing 30 mdifying 33 Gallery Essentials 29 German 27 GPU 8 H hard disk space 2 hardware acceleratin 8 I imaging 15 Italian 27 L Lessn Activity Tlkit 29 M Mac OS X perating system sftware 2 My Cntent flder 8, 34 P PKG files 2, 5, 13, 21 Prtuguese 27 prerequisites cmputer 2 39 smarttech.cm/kb/170503
I N D E X knwledge 1 prduct key 6 prtectin sftware 15 R RAM 2 renewable activatins 16 requirements 2 S SMART Install Manager dwnlading 3 installing 3 remving 11 using 4 SMART Ntebk 6 SMART Prduct Drivers 6 SMART Prduct Update 7 SMART Respnse 6 SMART Respnse LE 9 SMART Respnse PE 9 SMART Respnse VE 9 SMART Respnse XE 9 SMART Vantage 10 SNMP 10 Spanish 27 system recvery sftware 15 T Team Cntent flders 35 Terminal 13, 15-16, 23 U updates 21 X XML 5 40 smarttech.cm/kb/170503
SMART Technlgies smarttech.cm/supprt smarttech.cm/cntactsupprt smarttech.cm/kb/170503