Zivif Security Camera Quick Installation Guide (RH and RS Series) Support and downloads: www.zivif.com
CONNECTION OVERVIEW Wifi / SD onboard storage (supported models only) Wired Camera Router Modem Global Internet (Optional) Network Video Recorder (NVR) 10 Mobile Devices PoE Wifi / SD onboard storage (supported models only) Camera PoE Switch Router Modem Global To NVR (optional) Internet 2
INSTALL THE CAMERA 1. Installation of the camera Step 1. Power on the camera by connecting it to power. *Camera takes 60 seconds to power up. Step 2. Connect the Ethernet cable with the other end connected to your router PoE / Ethernet Power Reset PoE / Ethernet - Connect an ethernet cable from your router. If your model supports PoE, connect an ethernet cable to your PoE Switch (this will work for power and internet.) Power - This is a 12V power input jack. Reset - Resets the camera (incase password forgotten, camera moved to different wifi, etc.) Camera must be setup again from the beginning if reset. (*Available on select models.) Audio - Available on select models. Connect an external speaker to this port. 3
SOFTWARE INSTALLATION 2.1 Add Camera Download and install app from Apple App Store or Google Play Store HDSmartLife Register for an account and login 4
WIRED INSTALL + ADDING CAMERA Camera ID can be auto filled by scanning the QR code on the device. Default username: admin Default password: admin Both credentials must be entered in LOWER CASE ONLY. 5
APP INTERFACE App Menu Refresh Status Camera Connection status Camera Settings Menu Camera Connection status 1. Edit / Delete camera 2. Alarm Log 3. Local Picture Playback 6. Settings (available only if camera ONLINE) 5. TF card Playback 4. Local Video Playback 6
LIVE VIEW AND APP SETTINGS Click on the camera in the list. It should show as ONLINE. You will then see this real time live screen view. Close Image Flip *Pan/Tilt/Zoom menu Resolution / Fit *Push To Talk Bandwidth usage * = Not applicable for this model Brightness Snapshot Contrast Audio Local Recording 7
1. Edit / Delete camera Edit the camera ID or password or Delete the camera from your list. 2. Alarm Log You can see the alarm (e.g. motion detection) snapshots in a list. 3. Local Picture When you take a snapshot while viewing the camera live, those images are saved on your mobile. You can access them here. The photo will automatically export to your camera roll. 4. Local Video When you click the video record icon while viewing the camera live, those videos are saved on your mobile. You can access and manage them here. 5. TF Card Playback If your camera supports this feature and you have inserted a TF card with recording settings setup correctly, your recorded video can be viewed here. Select the date and time to see all video files after this time. 6. Settings This menu is only available when your camera status is ONLINE. We will further explain each of the settings here which are functions we are accessing remotely of the camera. 8
6.1 Wifi Security - not applicable 6.2 FTP Setting Enter your FTP server details and credentials here to upload video from your camera to your FTP server. 6.3 Time Setting Calibrate your camera s time so recording and playback is on the right time. Choose the right time zone or calibrate it to sync with your mobile device. 6.4 User Setting Change your camera s administrator access. This is highly recommended once the camera is setup. The default password is admin Visitor can only view the live stream, without making any setting or password changes. 9
6.5 Alarm Setting To be notified by email and / or upload to FTP when motion is detected, you can switch on this function from this menu. Motion Detection Sensitivity can also be set. If you would like smaller movements or larger movements to notify you. There can be false alarms as any movement from cars or trees can also trigger an alarm. Motion Detection Alarm High / Medium / Low Get notified on loud sounds *Select models only Snapshot to email Image upload to FTP 6.6 Mail Setting Setup your personal email account here to be able to receive motion detection notification emails. You will need to provide your email authentication details. Upto 4 people can receive these emails simultaneously. 10
Your email address that will send the email. Email SMTP may need some configuration (check the support website for more information) Enter SMTP Server name (or choose from the dropdown list which has preset settings for your convenience), port number, SSL settings and enable if authentication is required before sending the email. example@gmail.com example@gmail.com Email recipients. Upto 4 recipients example@gmail.com 6.7 TF Card Settings Coverage after full recording - This will delete the oldest recordings to make space for the newest. Fulltime recording - Records continuously all the time, not only on motion detection. (recommended to switch on) The TF card must be formatted before first use. Once format complete it automatically starts recording there. For safety, make sure to power off the camera before inserting or removing the TF Card. 11
APP SETTINGS Click the top left corner menu icon to see app settings. Camera Four View View upto 4 cameras live simultaneously. Your list of cameras will appear on the right. Click any live camera and it will automatically start the live feed into one of the boxes. To hide the camera list and view the cameras in full screen, press the arrow. 12
Settings KBPS Reading - It shows you the bandwidth usage in the camera live screen. Device Sleep - If enabled, your mobile device will save power and go into sleep mode while live viewing. If disabled, the mobile device will stay awake for uninterrupted continuous live viewing. Logout If you logout of the app, you will be required to log back in before being able to view any of the cameras. This is a security measure to keep your cameras private or against unauthorised viewing by those who may have your mobile device in hand. Push Notifications *Not applicable for this camera. 13
TROUBLESHOOTING Press and hold the reset button for 10 seconds for a complete factory reset. The password will also revert to the default. (Available if your model has an external reset button) Make sure your internet cable is working and can access the internet. Camera RTSP url: rtsp://admin:admin@192.168.1.205:554/11 (192.168.1.205 is for the camera IP (yours will be different as assigned by your router), 554 is for the RTSP PORT, 11 is for main stream, you can put 12 for sub stream) Login credentials: Please note, that the default username and password for your camera is admin and admin respectively. Record: Please record using an Onvif NVR or on 3nd party software e.g. Blue Iris, VLC, Ispy etc. 1) When you try to add our camera to your NVR for recording, please ensure your NVR (check with your NVR manufacturer) that it is not a proprietary device and that it allows ONVIF compatible cameras to be added. 2) Since the technology for motion detection recording cannot be perfect, it can be triggered by changes in environment or lighting, we suggest you let the camera record full time. Please check on www.zivif.com for: For IE settings (download IE user manual) Ways to configure email SMTP How to add the camera to Blue Iris, ispy or VLC 14