Securing our Nation Emergency Management and Disasters

Securing our Nation Emergency Management and Disasters Mike Shapland MBE D irector, Interoperability and Innovation

Photo: QPS Facebook

Photo: Ergon Energy

Photo: QPS Facebook

Photo: QFES Media

Lessons from a decade ago 9/11 Arlington County AAR ICS and Unified Command Cooperation with supporting agencies An effective Emergency Management plan. Employee Assistance programme Training exercises and shared experiences Control of self despatching Need for emergency operations centres Technical communications A standing logistics capacity Coordination with hospitals Nine lessons for turning crisis into Triumph Know what really matters Communicate well with all Take responsibility for preventing a crisis Plan, test your plans, and review them Build support networks for the crisis Balance the head and the heart Get teams to really work Find your champions Look for chances to turn crisis to advantage Jan 2003 Canberra Fuel management Fire access Arial operations Emergency Services Bureau headquarters Incident command and control Vehicles and equipment Rural Fire Control Manual Training and development Relationships - fire and land management Scaling up Public education and information Evacuation policy A more unified and independent ES organisation Hurricane Katrina Manage expectations of government support Clear method of calling for assistance Evacuation in detail Triggers and off-the-shelf plans for aid Damage assessment teams The right communications and centres The right person in charge Use local knowledge Develop local resilience

Lessons from a year ago Issues identified previously include: a lack of trained staff, deficiencies in technology (especially a singular event management platform), a lack of standard operating procedures, and deficiencies in the exercising of plans.

A way forward The Inspector-General Emergency Management will provide vision, direction and leadership to ensure organisational and systems capability and performance. establish and implement a performance standard and assurance framework to direct, guide and focus the work of all agencies across tiers of Government

ideals Priorities Shared responsibilities Concept Victoria South Africa United Kingdom New Zealand USA Research Options Analysis Considerations Principles Discussion Paper Advisory Panel Discussion Debate Improvement Value

Queensland s standard

A Hypothetical Review Review the contribution of current GIS systems to disaster management outcomes. Stakeholders have a shared understanding of, and ready access to, risk information for all types of events Communication system/s provides access to reliable, accurate, timely, and integrated information across all levels Decision making, tasking, communications and messaging are informed by accurate and current intelligence Common situational awareness is created at all levels through a process for sharing operational information and intelligence products, across all entities

Assurance Activities 2014-15 Review of State Agency Integration at a Local and District Level Review of Cyclone Sheltering Arrangements Review of Local Governments Emergency Warning Capability

When disaster strikes, access to information is as important as access to food and water. International Federation of Red Cross and Red Crescent Societies - World Disasters Report 2013.

Questions? ASK NOW OR CONTACT: Location: Level 23, State Law Building 50 Ann Street, Brisbane Phone: (07) 3227 6588 Email: Info@igem.qld.gov.au Web: www.igem.qld.gov.au