Multiconfig RM5 HD configuration software EN Operating Manual Cod. DMOGE0001.0EN Rev. 1.0 10-07-2013
GUIDE TO THE SYMBOLS IN THIS MANUAL The following symbols have been included in this manual to facilitate its consultation. Important information Read carefully before use Caution!
Contents Contents...3 1. Introduction...3 2. Product description...4 3. Warnings...4 4. Download and Installation of Multiconfig Software...4 4.1 Download... 4 4.2 Installation... 8 5 Multiconfig Software...12 5.1 Connection to a PC... 12 5.2 Starting the Multiconfig Software... 13 5.3 Status Tab... 18 5.4 Test Tab... 20 5.5 Coins Tab... 21 5.6 Sorting Tab... 24 5.7 Tuning Tab... 26 5.8 Channels Tab... 29 6. Clone File...30 7. Save File...32 8. Firmware Update...34 9. Appendix...35 9.1 Test Box... 35 EN 1. Introduction This instructions and its annexes provide all the necessary information for a correct configuration of the product and all its components, as well as for its correct use and maintenance. The information contained in this manual can be modified without prior notice and do not constitute a commitment on behalf of Comesterogroup. The latest version of this manual is always available online (www.comesterogroup.com). The information contained in this manual has been collected and verified with the utmost care; however Comesterogroup has no liability arising from its use. Unless otherwise stated, any reference to companies, names, dates, and addresses is purely coincidental and has the sole purpose to illustrate the use of the product. The reproduction of any part of this manual without prior authorisation by Comesterogroup is prohibited. 3
Operating Manual Multiconfig for RM5 HD 2. Product description MultiConfig software is a software package developed by Comesterogroup to allow a complete configuration of the RM5 HD s settings and all the parameters and operation modes. Configurating the RM5 HD coin mechanism means setting the operation mode most suited to the user s requirements. Configuration allows, for example, carrying out operations such as self-learning or some operating parameters. 3. Warnings Read this manual carefully before use. The indications and information contained in this manual are essential for a correct use of the product. Pay attention to the electrical connections. Faults and malfunctions deriving from non-compliance with the instructions contained in this manual are not covered by guarantee. In this document, symbols are used to highlight important aspects that must be carefully observed. 4. Download and Installation of Multiconfig Software 4.1 Download 1. If you don t have the Multiconfig software at your disposal, you can easily download it from the RM5 HD s support page on Comesterogroup website. 4 Figure 1
2. Clicking the link http://www.comesterogroup.com/cms/eng/product/1-rm5-hd.html, the RM5 HD s support page will be displayed. Here you can download any tools or software you need. To download any Software or Firmware driver you must log in as registered user, if you have not already registered this is a very quick process. Just click on Subscribe and follow the on-screen instructions. Click on Login to insert your login details, or click on Subscribe to create a new account EN Figure 2 3. After logging in, the screen will change slightly. Your name will be displayed in the top left hand corner of the screen near the flag of your language. 4. Click on Support tab (Figure 3) Then click on Multiconfig 2.1.7 in the Software, Firmware Drivers and Setting area (Figure 4). Click on Support Figure 3 5
Operating Manual Multiconfig for RM5 HD Figure 4 5. After clicking this link, a file download dialog box will appear. Click on Save to save the file. Figure 5 6. You can save the file anywhere that is convenient, as long as you can remember where it is when you want to install the software. 6
Press drop down menu to choose location Click on Save Figure 6 7. After choosing a location where to save the file, a file transfer dialog box will appear showing the progress of the file download : EN Figure 7 If you have no internet access, you can ask for support calling the Comestero Group Call Center at the following telephone number : +39 02/95781111. 7
Operating Manual Multiconfig for RM5 HD 4.2 Installation 1. Installing the Multiconfig software is very easy. Find the Multiconfig zipped file you downloaded earlier, extract the installation file from the zipped file and double click the extracted file (named setup.exe) this will start the installation process. 2. Click on Next button. Figure 8 8 Figure 9 3. Select RM5 HD option and click on Next button.
EN Figure 10 4. Select the Language you need and then click on Next button. Figure 11 5. You can choose where you would like to install the software, or just accept the default location (as shown here below ). Then click on Next button. 9
Operating Manual Multiconfig for RM5 HD Figure 12 6. Select I Agree and then click on Next button. Figure 13 7. Select Next button to confirm the installation. 10
EN Figure 14 Figure 15 8. Once the installation is complete, you will have a new program group called Multiconfig 2 in the Windows Start Menu, similar to the one shown below. 11
Operating Manual Multiconfig for RM5 HD Figure 16 5 Multiconfig Software Before starting up Multiconfig software, connect the RM5 HD to your PC by means of the cctalk connector. 5.1 Connection to a PC RM5 HD can be connected to a PC by means of a cctalk connector (see table below in order to choose the correct cable you need). This connection allows to configure RM5 HD in all its functions by means of the Multiconfig program. 1. Connect the cctalk cable to the coin validator CCTALK port. 12
CCTALK port cctalk Cable Code Cable Length (in cm) AGCAVOCCPC80 80 AGCAVOCCPC100 100 AGCAVOCCPC/C150 150 Power supply unit +12Vdc 500 ma Figure 17 The cctalk cable is provided with serial connector. If you haven t any serial port on your PC, use a common serial to USB adapter. (Cod. CAVOUSB/SERIALE). The cctalk cable is splitted in two. To connect the RM5 HD to power, you need an external power supply unit 12Vdc - 500mA. EN 5.2 Starting the Multiconfig Software 1. You can run the Multiconfig software by clicking the Multiconfig 2 menu entry or the icon Multiconfig 2 on your desktop. Figure 18 13
Operating Manual Multiconfig for RM5 HD 1. The initial program screen looks like this: Figure 19 2. Make sure that the RM5 HD is powered up and the cctalk cable is connected before going any further. All of the program options can be accessed from the menu bar at the top of the screen. The function of each icon underneath the menu bar, is indicated by a tooltip indicator. 3. If you need to change language, select Tools -> Language. Now you can choose your language. Click on Tools -> select Language -> choose the desired language Figure 20 4. Once the language has been selected, a message asking to close and restart software, will be displayed: Figure 21 5. Once Multiconfig software has been restarted the chosen language is active. Now you can start the configuration session clicking on File, then New or the toolbar icon. 14
Figure 22 Click icon New on the toolbar icon EN Figure 23 6. Then Connect New Device pop up will be displayed. Figure 24 7. If you are a beginner click on OK button and let the program auto detect the device. Then go to step 9. 8. If you are an expert user, follow the instruction below (Figure 25 and Figure 26). 15
Operating Manual Multiconfig for RM5 HD - From Select Device press on dropdown menu and select RM5-HD Professional. Figure 25 - From Select Connection press on drop-down menu and select your connection number. - Press OK to start the Multiconfig device data reading. Figure 26 16
9. The software, after few seconds, recognizes the device and then detects its configuration. The following screen will be displayed: EN Figure 27 10. The configuration screen shows the following six tabs : - Status : allows to view the status of your coin validator and set some important configuration parameters. - Test : allows you to perform a series of tests to verify the correct operation of the coin mechanism. - Coins : contains information about coins which the coin validator is enabled to identify. - Sorting : allows to set sorter parameters. - Tuning : allows to make Self Prog, Calibration, Verify and to recognize coins and tokens different from those set by default. - Channels : allows to see for each channel, the minimum and maximum acceptable values for each parameter. Figure 28 In the lower part you can find five buttons: Clone, Read, Reset, Write, Cancel. 17
Operating Manual Multiconfig for RM5 HD Figure 29 Some of these buttons will be shown in detail later in this manual. 5.3 Status Tab Press the Write button to write any changes directly onboard the coin validator. In the event you don t press the Write button your changes will not be set onboard the coin validator. The Status tab will be displayed as follows: Figure 30 18
Other options you can select Coins On String Option Mode EN Figure 31 The options you can set from now on depend on the operating mode. The first selection regards the operating mode of the coin validator. In the Options Mode area you can select : cctalk: the coin validator works with cctalk protocol. Validator: the coin validator works in validator mode. Totalizer: the coin validator works in totalizer mode. This selection can be made only using the configuration via MultiConfig software. In Options area you can also find a list of options you may select. You can t change the other 10 options, because these are factory setting. Low Inhibit: this selection regards only the options Validator. It allows the coin validator to be inhibited with a low voltage signal (typically 0 Volt or GND). Hole coins : enables the identification of coins with hole. Accept multiple channel: allows the coin validator to accept two (or more) different sets of parameter values for the same coin (see Channels Tab paragraph). Manage fakes: the coin validator can learn to recognize a fake coin. C.O.S./Fraud alarms : if the coin validator works with cctalk protocol, this option allows you to receive a code alarm message in the event a wire is detected from the coin validator. You can set the time interval in Alarm(s) interval box on the right of the screen. 19
Operating Manual Multiconfig for RM5 HD Fraud Block : the coin validator can be locked for a time in case the sensors detect coin return. Spain pin mapping : pin-out change (only if coin validator is set as a Validator ). The second selection regards the Coin On String area. Here you can select : Inhibit time (s) : you can set the time interval (in seconds) when coin validator remains locked. Alarm Interval (s) : you can set the time interval (in seconds) when coin validator send an alarm message (3 seconds is the default time interval). 5.4 Test Tab The Test tab will be displayed as follows: Figure 32 Idle values Events and counter Test mode Outputs Time interval Test Solenoids and Opto states Self Check Figure 33 This tab allows to perform a series of tests to verify the correct operation of the coin mechanism. 20
Idle Values : allows to compare the sensor values of the coin validator with the reference values in a state of rest. Test Outputs : selecting one of the options on Test Outputs Mode you can choose to send a pulse ( Pulse ) or a status signal ( Latch ) from one or both outputs of the coin validator to verify that it works correct. In order to use this function, you have to connect to RM5 HD the Test box (Cod. RM/TESTER/SA). See on Chapter 9 to find further details. Test Solenoids: clicking on Test Solenoids you can make a check of the solenoid of the Coin acceptance channels. Opto states: clicking on Read Optos you can perform the signal s test sent from each of the two optical sensors, placed along the path of the coin validator. In this way you can check the possible presence of coins stuck in correspondence of their position. If you have coins stuck in one of the two positions, the colour of the related circle changes from green to red. Checksum: not used for RM5 HD. Self Check: clicking on Test you can perform a check of the operations. If the test goes successfully the colour of the circle is green and the OK message is displayed. Events and Counters: clicking on Update buttons you can load the information about last five occurred events and the accounting of the loaded coins (Inserted, Accepted, Rejected, Fakes). In this way you can know the causes of the possible faults and also request an automatic update of events and accounting for a set time interval. 5.5 Coins Tab The Coins tab will be displayed as follows: EN Figure 34 21
Operating Manual Multiconfig for RM5 HD Set the amount for each row only if you have chosen in Status Tab Totalizer as option mode Save Coins IDs and Load Coins IDs Coin ID Figure 35 This tab contains information about coins which the coin validator is enabled to identify. To enable or disable one denomination you can tick off or not the check mark in the appropriate box. Value Column : allows to set the amount of each coin. Fill the values in this column only If you have chosen Totalizer as Option mode in Status tab. if you have chosen cctalk or Validator option in Status tab, don t complete this column. Coin ID : allows to set the coin ID for each coin. For example EU050A means : EU = EURO 050 = COIN CURRENCY A = COIN EDITION Press this button to save in a.txt file the complete dataset Press this button to load the.txt file of the dataset to import. In the event you have already a dataset file and you want to load it onboard the RM5 HD proceed as follow. 22
1- Click Load Coins IDs button. EN Figure 36 2- Select the file to load onboard the Coin Validator and click on Open. OPEN Figure 37 23
Operating Manual Multiconfig for RM5 HD 3- Click on Write button. 5.6 Sorting Tab Figure 38 The Sorting tab will be displayed as follows: 24 Figure 39 This tab contains information to set the coins sorter.
Before proceeding to set the sorter, select in the Status tab which kind of sorter you want to use: Select in the drop down menu which kind of sorter you want to use Figure 40 EN - In the event you have set cctalk as your Option mode, you don t have to do anything in the sorter tab, because the sorter choice is made by the machine that pilots the coin validator. - In the event you have set Validator or Totalizer as your Option mode, in column Sort 1 you have to set the output sorter number you want to use for each coin. Input the output sorter number channel you want to use for each coin. Figure 41 25
Operating Manual Multiconfig for RM5 HD Sorting Tab Coins Tab Figure 42 Figure 43 The Coin column numbers shown in the Sorting tab and the Coin column numbers shown in the Coins tab are the same. 5.7 Tuning Tab The Tuning tab allows to make Self Prog, Calibration, Verify and to recognize coins and tokens different from those set by default. Self Prog is the quick and simple procedure with which the coin validator, by the insertion of 15 samples, learns parameters to recognize a new token or a new coin different from those set by default. Self Prog. Select the channel you want to use and press Start Figure 44 Calibration is a complex procedure to identify parameters for coins or tokens and requires the insertion of a much greater number of samples, typically 100-150 or more. 26
Calibration Select the channel and press Start To start the calibration proceed as follows: Figure 45 1. In Options set the channel where to program the token or coins and press Start. 2. Insert coins or tokens. Please insert the coins or the tokens three times placing the coin validator in the following ways: normal position (perpendicular), inclined forward and inclined back. At the end push Stop button. EN Figure 46 3. The following window is displayed. Push OK to confirm. 27
Operating Manual Multiconfig for RM5 HD Figure 47 4. Click on Write to transfer the changes to the coin validator. Figure 48 Verify is the procedure to check if the calibration has been done. Select Verify to check the calibration Press Start to start the calibration check Figure 49 28
5.8 Channels Tab The Channels tab will be displayed as follows: EN Figure 50 This tab contains a table in which rows represent channels and columns represents measurement parameters. The boxes show for each channel the minimum and maximum acceptable values for each parameter. In the white column Coin you can find reference codes of coins as stated in the Coins Tab. In the green column En. you can enable the reading of the coin by means of a check mark. In the red column Fake, you can set the calibration channel as fake coin through a tick mark, in order to handle the recognition of fakes. In the lower part you can find the following buttons : Figure 51 Clicking on Reset Channel button, you can reset the single channel. Clicking on Reset All button, you can reset all the channels. At the end of this operation the coin validator will be blank. 29
Operating Manual Multiconfig for RM5 HD Clicking Check Overload button, you can ask to the coin validator to check if there are similar parameter values for different coins or tokens. In this case, when two channels have an Overlapping, a message of warning is sent. Copy Channel: allows to copy the values from a single channel to another one. At the end of the operations, by means of Save Channels button, you can save the changes in a file. Furthermore you can also import data from a saved file, using Load Channels button. Press this button to load a.csv file containing only the numbers of channels and measurement parameters. 6. Clone File To save all the coin validator s configuration and tuning you made on multiconfig software, proceed as follows (this operation save all Multiconfig s tabs): 1- In the Status tab click on Clone button Clone button Figure 52 2- The following window will be displayed. Click the A button. Figure 53 3- Select the file you want to export into the RM5 HD. Then click on Open button. 30
OPEN Figure 54 4- The following screen will be displayed. Click on Clone From File button to export. EN Figure 55 5- When the export is ended, the following window will be displayed. Click on Back button. Figure 56 31
Operating Manual Multiconfig for RM5 HD 7. Save File To save a file, proceed as follows : 1- In the Status tab, click on Clone button. Clone button Figure 57 2- The following screen will be displayed. Click on the A button. Figure 58 32
3- Choose where to save the file and name it. Then click on Open button. Press drop down menu to choose location OPEN Figure 59 4- The following screen will be displayed. Click on Clone to File button to save the file. EN Figure 60 5- Click on OK button. Now the file is saved. Figure 61 33
Operating Manual Multiconfig for RM5 HD 8. Firmware Update This procedure explains how to update the RM5HD firmware. 1- Go in the Multiconfig initial screen. 2- Select Tools and then Firmware Update. Click on Tools -> select Firmware Update Figure 62 3- The warning message Your device could be damaged permanently. Disconnect any device BEFORE proceeding with the update will be displayed. Figure 63 4- Press on YES button. 5- Then Connect New Device popup will be displayed. See chapter 5 for details. 6- Find the location where you saved the firmware file. Then select the new firmware file and click on Open button. Figure 64 34
7- Turn OFF and turn ON the RM5 HD disconnecting and connecting the cctalk cable. Then press OK. Figure 65 8- The firmware Updating will start immediately. EN Figure 66 9- At the end of this procedure the following message will be displayed: Figure 67 10- Press on OK button. Now your firmware is updated 9. Appendix 9.1 Test Box This procedure explains how to use a Test box (Cod. RM/TESTER/SA) to test the RM5 HD s channels. 1- If you haven t already connected the coin validator to a Pc, see paragraph 5.1 to know how to do. Otherwise go on with the procedure. 2- Connect the Test Box to coin validator s SEP port with the flat cable provided and the cctalk cable to CCTALK port. 35
Operating Manual Multiconfig for RM5 HD SEP port cctalk cable Flat cable Figure 68 3- Select Test tab in Multiconfig software and then select which channel you want to check. Select the channel(s) you want to check Figure 69 36
4- Click on Test Output Lines button. Click on Test Output Lines button Figure 70 EN 5- Then look at your Test box. The Leds relative to the channels you have just selected, will be all Reds. Figure 71 6- If all Leds are switch on, all channels selected work correctly. Otherwise, if one or more leds ( as shown in Figure 73) are switched off, the select channel doesn t work correctly 7- In the following example (see Figures 72 and Figure 73), we have simulated that channel number 3 (CH3)doesn t work correctly. 37
Operating Manual Multiconfig for RM5 HD Figure 72 Figure 73 38
39 EN
Comesterogroup Italia S.r.l. Via Marie Curie 8, 20060 Gessate (MI) Tel : +39 02 95781111 Fax:+39 02 95 380178 www.comesterogroup.it comestero@comesterogroup.it 40