VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx. Srinivasa Phanindra

VIRTUALIZED COMMUNICATIONS: GETTING THERE QUICKLY WITH POD Fx Srinivasa Phanindra skphanindra@avaya.com

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INTRODUCING AVAYA POD Fx: VIRTUALIZED INFRASTRUCTURE FOR AVAYA APPLICATIONS Avaya on Avaya Qualified Solution Customer Engagement Scopia TM Video Suite Virtualized Infrastructure Team Engagement Management Suite Networking Media Services Video/Conferencing Access Control Compute Storage 2016 Avaya Inc. All right reserved 4

THE EASY BUTTON FOR VIRTUALIZED UC/CC/VIDEO Real-Time Optimized Only solution specifically designed around Avaya Applications Pre-Built Delivered rack, stacked, cabled and custom configured Best of Breed Designed with Industry s Top Vendors Integrated Management Purpose-built tools for management of the entire stack Validated Interoperability, scaling and capacity testing complete Integrated Support Single call to Avaya for the entire stack 2016 Avaya Inc. All right reserved 5

THE VALUE PROPOSITION CUSTOMER FEEDBACK!! Increase capacity and scale in less footprint With the Pod Fx we ve been able to consolidate 60 servers down to 10 taking a tremendous amount of infrastructure costs out of our budget large ISP in NA Improved time to service; rapid, risk free deployment The Pod Fx shortened our time-to-market significantly. We were able to turn up live agents on the system within days of being deployed. CSP in NA Reduced TCO and simplified operations Over 5 years the Pod Fx solution will save us $600,000 over a DIY approach. We will then able to pass along this cost savings to our customers. CSP in NA Accelerate the business while driving out complexity 2016 Avaya Inc. All right reserved 7

ARCHITECTED FOR NON-STOP OPERATIONS High Availability Architecture 5-9 s available hardware with complete redundancy Redundant 1G and 10G networking switches with dual connectivity Dual powered components supplied by redundant PDUs Redundant storage controllers with quad 10G links High availability server cluster with dual iscsi links to the SAN Application Layer Communications Manager Survivable core and software duplication, Session Manager active-active, System Manager Geo-redundancy Multiple instances for local redundancy Virtualization Layer VMware High Availability and Distributed Resource Scheduler (DRS) 2016 Avaya Inc. All right reserved 8

INTERCONNECTION OF PODS WITH INTEGRATED SDN Fx CAPABILITIES Seamless Interconnection of Pods between multiple locations without updates to the WAN for resource sharing and geographical redundancy; fast resiliency Pods can connect over dark fiber, L2 Ethernet services and IP/MPLS routed cores Avaya Pod Px Interconnect Pod Fx Network Customer Wide Area Network Pod Fx Network Avaya VSP Avaya VSP Third Party Device Third Party Device Avaya VSP Avaya VSP 2016 Avaya Inc. All right reserved 9

GEO-REDUNDANCY: FLEXIBLE OPTIONS Options for geo-redundancy Interconnection of Pod s; including 4200 / 2400 combinations ESS-appliance for redundancy Pod Fx in DC 1 Pod Fx in DC 2 Pick and choose what applications you want to run geo-redundant (full suite or only most mission critical) Fabric Network Scaled for DR Solutions Independently manage solutions so that there is no dependency on either data center. Integrate Independent Distribution Facility (IDF), Main Distribution Facilities (MDF), and Data Centers for distributed functionality Small remote site Full suite of applications COM-VPS VPFM PVM IPFM CM A vcenter AES1 WebLM CM B SM 2 PS SMGR AAC SM 1 US EMC COM-VPS ESS A vcenter AES2 WebLM ESS B SMGR Optional Suite of Applications VPFM SM 3 SM 4 Large remote site ACM PS US AAEP AAC EMC ACM AAM ADS AACC IPFM ASBC ADS AACC ASBC AAEP POM WFO PVM AAM POM WFO 2016 Avaya Inc. All right reserved 10

POD ORCHESTRATION SUITE Single sign-on, single pane of glass Lowers TCO, simplifying operations Layered dashboards for health monitoring, diagnostics, performance, analytics and reporting Pod Orchestration Suite Integrated workflows for managing Pod Fx Quick diagnosis and resolution of problems Ease of use learning curve for IT personnel POD Orchestration Suite Application Layer Virtual Layer Server Layer Storage Layer Network Layer (e.g. SMGR) (e.g. vcenter) (e.g. Server Mgmt) (e.g. Uni-Sphere) (e.g. COM/VPS) 2016 Avaya Inc. All right reserved 11

POD VISUALIZATION MANAGER DASHBOARD: REAL-TIME HEALTH MONITORING Colored Status indicators per component Click on any element to get a detailed view Component details (fault / monitoring data) 2016 Avaya Inc. All right reserved 12

MANAGEMENT SERVER CONSOLE Centralized tool for installation, upgrade and maintenance on Pod Fx Software and firmware repository for Pod infrastructure apps, including; Avaya Aura, VMware, Pod Orchestration Suite and 3rd party devices Enables rapid deployment of new applications in the field Includes Pod Utility Module (PUM) which supports: Smart upgrade automatically checks if an infrastructure application upgrade is needed and looks at compatibility 2016 Avaya Inc. All right reserved 13

BUILD VERSUS BUY: KEY CONSIDERATIONS 1. Time Based on Customer input, 9-12 months is the average time it takes to build a complete virtualized environment for real-time applications 2. Resourcing Does your staff have the necessary skill sets to not only build the environment but also properly maintain that environment? What training is required? 3. Lifecycle management Upgrades, patching, regression testing, compatibility matrixes, etc. Maintenance of the virtualized environment requires skilled architect / engineering resources. Building our virtualized contact center environment took 9 months and A LOT of headaches. We really see the value in the Pod Fx Solution Large North America Airline Company 2016 Avaya Inc. All right reserved 14

TCO REDUCTIONS ON AVERAGE OF 40% OVER BUILD IT YOURSELF DIY Solution Pod Fx Solution System Purchase Design and Procurement System Purchase Personnel Infrastructure Maintenance Training Upgrades Expansion Migration Pre-Integrated, Turnkey Solution Reduced Infrastructure Reduced Maintenance Reduced Training Simplified Upgrades Pod Fx Savings & Benefits Pre-built and certified Avaya full-stack virtualized solution reduces implementation time Facilities costs reduced with virtualization: power, real estate, cooling, networking equipment Support costs reduced: single call support, centralized management entire solution including infrastructure. Infrastructure can be upgraded or repaired without incurring downtime. Reduced training and salary costs with the delivery of a pre-built and tested solution Ease of solution expansion servers, network, and storage can be added as needed. Solution upgrades simplified with no hardware dependencies. Realize Savings by Reducing Hidden Costs Improved High Availability Expansion/ Migration Flexibility Combining Avaya product HA with VMware HA adds an additional level of fault tolerance with the ability to restore components to normal operation in the event of a server failure. Facilities costs reduced for minor changes or additional components to the solution. Migration to newer technology is greatly simplified, i.e. newer servers. 2016 Avaya Inc. All right reserved 15

POD Fx 3.0 Overview of new functionality Avaya Aura 7.0 Support Reduced footprint, higher scaling, virtualized DSPs and increased security and manageability Greater suite of virtualized applications Engagement Development Platform, Aura Conferencing, OneX Attendant, Avaya Aura Contact Center and SBC 7.0 Higher performance and increased storage VSP 7200 switches, enclosure options and higher performance storage option for demanding applications Positioned for the future with Pod Fx branding Future integrated SDN capabilities Full office communications suite with future support for wireless and video surveillance Pod Fx 3.0 runs on Rel 2.x Hardware Platform 2016 Avaya Inc. All right reserved 16

HYPER CONVERGED: EXTENDING THE POD Fx PORTFOLIO Mid-Market Commercial Enterprise Service Provider Pod Fx 4200 Hosted, Enterprise & Cloud Solution Service Requirements Enterprise UC, CC, UCaaS, CCaaS, VaaS, IaaS Multi-Instance or Multi-Tenant Virtualized High Availability Redundancy Options Geo-Redundancy (Active/Active) Dual DC (Active/Standby) Scaling Expansion racks Multiple application instances Custom enclosure Integrated power Pod Fx 2400 Commercial & Enterprise Solution Service Requirements UC, CC, Midmarket Solutions Virtualized High Availability Redundancy Options Geo-Redundancy (Active/Active) Dual DC (Active/Standby) Scaling Multiple application Instances >2K Pod Fx 400 HCI for Midmarket / Satellite DCs Service Requirements UC, CC, Midmarket / Satellite DC Virtualized High Availability / vsan 2016 Avaya Inc. All right reserved 17

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