evantage User Guide Version 8.3, last update August 18, 2017 120 Herzberg Road. Kanata. Ontario. Canada 1
Table of Contents ABOUT EVANTAGE...4 CREATING A BOOKSHELF ACCOUNT...5 ACCESSING YOUR EBOOK...6 USING YOUR BOOKSHELF...7 EVANTAGE ONLINE...7 HIGHLIGHTS AND NOTES... 13 ACCOUNT CENTER... 18 DESKTOP... 21 HIGHLIGHTS AND NOTES... 24 MOBILE... 29 HIGHLIGHTS AND NOTES... 32 APPENDIX A - EVANTAGE SECURITY... 36 APPENDIX B - BOOKSHELF SHORTCUT KEYS... 38 APPENDIX C - ACCESSIBILITY SUPPORT... 39 APPENDIX D FEATURE COMPARISON MATRIX... 40 APPENDIX E FAQ... 41 IS LINUX SUPPORTED?... 41 I SHOULD BE ABLE TO PRINT X PAGES, BUT I CAN ONLY PRINT LESS THAN THAT... 41 EBOOK IS ONLY SHOWING BLANK PAGES (OR BLACK OR GREY)... 41 CAN BOOKSHELF BE DOWNLOADED TO WINDOWS RT?... 41 IS IT POSSIBLE TO VIEW TWO BOOKS AT ONCE?... 41 ERROR MESSAGE RECEIVED WHEN TRYING TO PRINT THROUGH BOOKSHELF ONLINE... 41 ERROR RECEIVED WHEN DOWNLOADING A BOOK USING WINDOWS 8... 41 FIREWALL BLOCKING VITAL SOURCE ONLINE... 42 REMOVE USER NAME FROM DESKTOP BOOKSHELF... 42 UNABLE TO SEE MY EBOOK... 42 BOOKSHELF NO LONGER OPENS... 43 This document has been created in collaboration with VitalSource. Bookshelf is a registered trademark of VitalSource. ipad, iphone, ipod and itunes are registered trademarks of Apple Inc. 2
Revision History Revision Date Owner Details 1.0 19/10/2011 JM Bastien Created document 2.0 21/11/2011 Judy Anjowski Updated document 2.1 1/12/2011 JM Bastien Updated document 2.2 19/12/2011 JM Bastien Updated document 2.3 20/1/2012 JM Bastien Updated document 4.0 23/1/2014 Judy Anjowski Updated document 5.0 6/5/2014 Judy Anjowski Updated document 6.0 9/3/2015 Janika Mobley Updated document 7.0 10/2/2015 Janika Mobley Updated document Bookshelf 3.0 implemented 7.1 10/26/2015 Janika Mobley Updated document 7.2 2/12/2016 Janika Mobley Updated document 8.0 7/5/16 Janika Mobley Updated document included section on mobile devices 8.1 1/17/17 Janika Mobley Updated Online images 8.2 5/12/17 Janika Mobley Updated document 8.3 8/18/17 Janika Mobley Update to online highlight functionality evantage User Guide 3
About evantage This document has been created in collaboration with VitalSource. Bookshelf is a registered trademark of VitalSource. evantage is Gilmore Global s econtent solution embedded with features and tools which will allow you to enhance your learning experience. evantage makes navigating through your content easy with a powerful search feature that allows you to search for key terms within a single ebook or across your entire ebook library. evantage will also remember the last page you viewed within an ebook to allow you to return and continue with your lesson as quickly as possible. As found with a traditional printed book, you have the ability to highlight key terms and add notes. evantage also allows you to collaborate your notes and highlights with other users who share the same ebook. This guide will provide you with step-by-step instructions on how to register with evantage, redeem an ebook and how to use the multiple features available within evantage. Firstly, an account will need to be created by visiting https://evantage.gilmoreglobal.com/user/new. Once you have an account you can access your ebook in any of the following ways. evantage Online: Please go to https://evantage.gilmoreglobal.com/signin. Desktop Bookshelf: Installation required information on how to download the software for Windows and Mac can be found at https://support.evantage.ca/hc/en-us/articles/227841147-evantage-bookshelf- Download-Page. Desktop Mobile: A downloadable app for ios, Android and Kindle Fire mobile devices is available on itunes, at the Google Play store or from the Kindle Fire App Store as appropriate. The Google Chromebook has also been introduced as a supported mobile device. The Chrome Web Store should be visited to download the Bookshelf app. Windows mobile devices are not supported. For more information on system requirements for downloading the app please visit http://evantagesupport.gilmoreglobal.com/. Web Browser Support: Fully Supported: Limited Support: No Support: Microsoft Edge and IE 11 as well as the latest version of Firefox, Safari and Google Chrome All Tablet and Smartphone browsers. The following browsers are not supported. Content may appear on the pages; however the UI display and product functionality may be different to the browsers listed under the Fully Supported column: Microsoft IE 8 or earlier Mozilla Firefox 12 and earlier Apple Safari 4 and earlier Google Chrome 20 and earlier Opera (any version) evantage User Guide 4
Creating a Bookshelf Account In order to access the evantage platform you will need to create an evantage account. Once your account has been created your email address will become your username which will provide access to all evantage platforms. Here are the steps to register: 1. Open a web browser and go to: https://evantage.gilmoreglobal.com/user/new. Complete the fields found in the registration form. 2. Read and agree to the Terms of Use and Privacy Policy and select Create. Once you have registered, you will be logged into evantage. If you are using an Android mobile device you will also be able to create an account through the mobile app. Once you have downloaded the app from the Play store: 1. Open the app and select Create Account. Complete the requested information in the registration form. 2. Read and agree to the Terms of Use and Privacy Policy and confirm the account by selecting Create Account. The next time you would like to log in to evantage, sign in with the evantage credentials you created during registration at http://evantage.gilmoreglobal.com/signin. If you are accessing via your desktop or evantage User Guide 5
a mobile device, once you have signed in initially you will remain logged in on that device unless you actively log out. Accessing your ebook To access an ebook you will need to redeem a license code. Your license code will either be provided to you by your instructor or found in the email confirmation received along with the instructions for setting up your account. An evantage license code is 20 characters long and is alphanumeric. The license code can be redeemed online, through the desktop application or when using the Android mobile app. The license code can only be redeemed once but upon redemption the ebook will be accessible across all platforms unless a restriction has been put in place. To redeem your code online, click on Redeem on the home page, enter your 20 digit license code and select Redeem Your booklist will then update to bring the new title onto your Bookshelf evantage User Guide 6
On the desktop platform you will need to go to Account and then redeem code. On an Android device Redeem is found in the main menu. Select this and then enter your code. You are not able to redeem your code within the ios mobile app. Using your Bookshelf evantage Online After you sign in to evantage, you will land on the home page. If you are a new user you will be prompted to redeem your code. If you are a returning user any ebooks that are in your account will be displayed here. The home page view is available in both Covers view and List view. Click the Covers or List icons to switch between the Covers and List views. Covers View evantage User Guide 7
List View Using your ebook By clicking on an ebook title, you will open the ebook window. For desktop and online navigation you can either use the table of contents to move to a specific location, or use the arrows to move to the next page. For Bookshelf Mobile, you can swipe through the pages or use the table of contents. Each platform also has the ability to enter a specific page number. Online Zoom In / Zoom Out evantage provides you with zooming capabilities when you click on the options icon. You can either incrementally zoom in/out or select to have the text fit the screen either by height or width. evantage User Guide 8
Printing Depending on the access permissions assigned to your ebook you may be able to print some or all of the content in your ebook. If there are restrictions on the number of pages you can print, it will be identified in the print range window To print a page from evantage you will need to open a book and click the print icon found on the bottomright corner of your ebook view. This will open a screen that allows you to enter the specific pages you wish to print. To complete this process click Print. Bookmarks In addition to using the table of contents navigation to locate content in your ebook evantage gives you the ability to bookmark specific pages for ease of reference at a later date. Any bookmarks created are synced between the online and mobile platforms. evantage has the bookmark icon located in the lower left hand corner of the screen. Clicking on the icon will add a bookmark to that page. evantage User Guide 9
Selecting the arrow next to the bookmark icon brings up the list of bookmarks created in that ebook. From here you can either select a bookmark and navigate to that page or click on the cross next to the bookmark and remove it from the ebook. Figures Tapping the Figures icon in the ebook. in both the Online and Mobile applications will bring up any figures listed Note Book Tapping the note book icon online and in the mobile apps will open the note book pane where you can review all of the notes and highlights you have created in the ebook. You can also find the Review Mode and Export to OneNote functionality within the Notebook. Selecting either icon will provide a step by step tutorial on how to use the feature. evantage User Guide 10
Navigating through Your ebook Each platform has a table of contents panel to assist in navigating through your ebook. The first time you access a new title the ebook will open on the cover page. After this the ebook will open on the last page read. Use the Table of Contents panel to select a different location in the book where you want to begin reading. To access the table of contents in evantage, select the icon in the left hand menu when you are in the ebook. The table of contents will open in a new panel. This panel is moveable between the left and right sides of the ebook, as well as top and bottom if more than one panel is open. To move these panels, click on the grey bar and move to the desired location. A yellow bar will appear when it is in the drop location. If you want to go to move forward/back a page at a time use the navigation arrows. Searching In evantage you can search within a single ebook or your entire ebook library. To perform a search for a specific title in your ebook library, enter your search term on the home page of the Bookshelf in the text field found at the top of your screen containing the text Find a book. This will search through your titles to find the specific book. Selecting the search icon will bring up the search panel. Entering a search term here will search through the content of all your ebooks. The number of search results found will be listed below each ebook. Only ebooks with at least a single search result will appear in the list. evantage User Guide 11
You can also search directly in your ebook through the ebook window. To perform a search here, select the search icon and the search panel will open. Enter a search term and hit enter. Once the search results are completed you will be able to view the results in the search panel. You can also select whether to search just the book you have open or all books on your Bookshelf. This panel is another moveable panel on the Bookshelf page. You can add quotation marks around a sentence to find an exact match of the complete sentence in your ebook. Without quotation marks, evantage will treat each word in the sentence as independent search terms. If you would like to define a word in your ebook, or search for information about a word or phrase contained in it online you can do this by highlighting the word/phrase and selecting one of the below options: evantage User Guide 12
Highlights and Notes evantage provides you with the ability to manage and customise your notes and highlights, including the ability to share them with other users. This can be managed on any of the platforms and will be synced across them all when you have an active internet connection. Highlighting in an ebook is similar to highlighting in a physical book. Your ebook however allows you to add or remove your highlights and add your own notes. Any highlights or notes you create will be saved online to allow you to continue your work from another workstation. Creating a New Highlight and/or Note In evantage, to make a note and/or highlight, use your mouse to select the text. The following menu will appear: Selecting the correct highlighter colour to use will then apply the highlight. Clicking in the Add Note box will allow you to enter your text. Notes entered are saved automatically as you type. To exit the note click elsewhere on the page and the note is saved and closed. A small note icon will then appear on the side of the page to indicate there is a note associated to the text. The notes can also be seen in the notebook panel accessed by the left hand menu. evantage User Guide 13
If you have made any notes or highlights in your ebook you will see an icon on the thumbnail image indicating this. Hovering over the icon will indicate the number of notes/highlights Selecting the three dots image will also provide this information on the reverse thumbnail Editing a Highlight or Note To edit/delete an existing highlight or note in evantage, or to change the colour of the highlighter, click on the highlight that has the note attached to it to open the sub-menu. You can remove a highlight by selecting the X over the highlighter in use. To change the colour, select the appropriate replacement colour. The note can be edited by clicking in the note box again and making the edits. evantage User Guide 14
You can also edit/delete a highlight by finding it in the notebook panel, clicking on the arrow and selecting the appropriate action.. Fast Highlight Fast Highlight allows you to quickly and easily highlight sections of text requiring the use of the same highlighter. As you select the text the highlight is automatically applied rather than you having to choose which highlighter to use each time Select Highlights icon and then Fast highlight Managing Highlighters evantage allows you to create highlighters, customize their colours, as well as assign descriptive names to distinguish between different highlighters. For example, you may want to create a highlighter called Important Process to highlight every process in your student guide that you deem important. Within Bookshelf Online, to access the highlight management screen you will need to click the Tools menu, which will open a sub-menu with the options Sharing and Highlighters. Selecting Highlighters will open the screen to manage the changes required colour, name and privacy setting. Make your desired changes and finish this process by selecting Save. evantage User Guide 15
Sharing and Subscribing to Highlights and Notes One of evantage s most innovative features is the ability to collaborate highlights and notes with your peers. In order for sharing and subscribing to function, both you and the person you are sharing with must have both purchased a license for the same book. Collaboration Tips The collaboration aspect within evantage allows you to interact with others during your learning experience. Here are some key points on how to manage your highlighters: Ensure that highlighter names properly reflect their purpose, such as Research Further, Important, or Need Clarification. Do not use similar colours for your highlighters to ensure that each highlight can be easily identified. Identify two sharing groups: public highlighters or private highlighters only. You may want to restrict a specific highlighter to members of a specific group while sharing another one with everyone. Subscribing to Someone s Notes and Highlights You can subscribe to other users' notes and highlights from Bookshelf Online. To subscribe to another user s highlighters, select the Tools tab menu, which will open a sub-menu with these options: Sharing and Highlighters. Select Sharing and another box will open allowing you to subscribe to an individual s notes and highlighters as well as manage who has access to yours. You will need to know the individual s email address to complete this. evantage User Guide 16
Sharing Your Notes and Highlights Sharing is the reciprocal feature of subscribing. With sharing, you determine who may see your notes and highlights. To set your sharing within Bookshelf Online, select Tools > Highlighters. From this screen, you will be able to set your sharing preference on each of your highlighters. If you check the Public box, your highlights and notes in this category will be shared with anyone who knows your evantage username. You can also enable others to follow you by providing them with a signup URL. This can be found in the Sharing menu under My followers Exporting your notes to OneNote If you would like to consolidate your ebook notes with other notes made outside of the Bookshelf you can now export them to OneNote. If you open your notebook one of the icons will resemble the OneNote logo. Selecting this will open the OneNote app allowing you to sign in/create an account. You can then follow the prompts on screen to export your notes into the application. evantage User Guide 17
Account Center evantage also provides you with access to the Accounts center to manage your account. This account management includes deactivating older computers or mobile devices that you will no longer be using to access the Bookshelf. Selecting the person icon online will open a sub-menu. Selecting one of the options will open up a new window to allow you to update your information. Manage Account allows you to update the name and email address associated to your account, as well as changing your security question/answer and password. Devices enables you to manage the devices you use to access your Bookshelf account. If you need to remove a device to allow you to access the materials on a new one you can do that here. You are able to download the Bookshelf application to 2 computers and 2 mobile devices. evantage User Guide 18
Resources shows you any additional files associated to the ebook you have purchased. This could be a PowerPoint presentation that goes alongside the lab guide, additional reference materials or exercises to be completed that aren t in an ebook format. This menu item only appears if your materials have additional files associated to them. Available resources are also indicated on the thumbnail cover by a third icon. Selecting the three dots also indicates their presence on the reverse thumbnail. Selecting one of the indicators opens the resources panel allowing you to download the files evantage User Guide 19
In the same menu window you have the following icons. evantage takes you back to the home page. Support directs you to the evantage Support Page. If you are in an ebook the menu tab on the side also provides you with all of these options. When you are using either Bookshelf Desktop or Mobile you can access the accounts center if you have an internet connection. In the desktop Bookshelf you need to select Account and My Account On a mobile device you will find the My Account menu in the main menu listing. Selecting My Account will then open a browser window and take you to the Accounts Center page. evantage User Guide 20
Desktop Once you have downloaded the Desktop Bookshelf application to your computer you will be able to log in and download your ebook. Right click on the title and select Download Book. Once downloaded, you will be able to access offline. Double click on the title to open the ebook. In the ebook window, you will find two distinct panes. On the left side, also referred to as the Navigation pane, you will find your ebook s bookmarks. By clicking on the Highlights tab you will find all the notes and highlights you have made in your ebook. In this pane, you will also be able to search through your entire ebook. On the right side you will find the content of your ebook where you can make highlights and add notes. Using your ebook By clicking on an ebook title, you will open the ebook window. For desktop and online navigation you can either use the table of contents to move to a specific location, or use the arrows to move to the next page. For Bookshelf Mobile, you can swipe through the pages or use the table of contents. Each platform also has the ability to enter a specific page number. evantage User Guide 21
Use the Contents tab in the navigation pane to select where you want to begin reading. To go to a specific page in the book, use the Go to page feature in the Book menu. You will then be presented with a box in which to enter the exact page. The arrows found at the top left and top right of your ebook will allow you to change pages. By clicking on the right arrow you will go to the next page of your ebook. The left arrow will allow you to return to the previous page. You can also scroll through the book with your mouse. Using the View menu allows you to change the way the ebook is displayed onscreen. The Facing Pages View will make your ebook display like a standard book. Zoom In / Zoom Out Desktop Bookshelf gives you the ability to zoom by selecting one of the below options at the top of your ebook Printing Depending on the access permissions assigned to your ebook you may be able to print some or all of the content in your ebook. If there are restrictions on the number of pages you can print, it will be identified in the print range window evantage User Guide 22
To print from the Desktop version, select File > Print. This will open a screen that allows you to enter the specific pages you wish to print. To complete this process click Print. Alternatively, the short cut Ctrl P also brings up the print window. Assistive Reading Within Bookshelf Desktop, there is a feature to allow text on the page to be read out loud. When you select Start Reading the feature will start reading from the beginning of the book. To start elsewhere move your cursor to the appropriate point in the book and then press Start Reading. For further Accessibility Support, please see Page C-1. This functionality utilizes the text to speech capabilities built into the computer operating system. Navigating through Your ebook Each platform has a table of contents panel to assist in navigating through your ebook. The first time you access a new title the ebook will open on the cover page. After this the ebook will open on the last page read. Use the Table of Contents panel to select a different location in the book where you want to begin reading. In the desktop Bookshelf the table of contents is in the left hand navigation panel. This can be hidden by selecting the Hide Navigation button. If you hide the navigation panel you can use the arrows at the top of the page to navigate between chapters and move to the next page. evantage User Guide 23
Searching Bookshelf allows you to search across all titles. On the Desktop platform you can perform a search by using the search bar in the top left corner You can also search within a title by using the search field in the navigation panel. This will return answers broken out by content and by your highlights. You can add quotation marks around a sentence to find an exact match of the complete sentence in your ebook. Without quotation marks, the Bookshelf will treat each word in the sentence as independent search terms. Highlights and Notes evantage Bookshelf provides you with the ability to manage and customise your notes and highlights, including the ability to share them with other users. This can be managed on any of the platforms and will be synced across them all when you have an active internet connection. Highlighting in an ebook is similar to highlighting in a physical book. Your ebook however allows you to add or remove your highlights and add your own notes. Any highlights or notes you create will be saved online to allow you to continue your work from another workstation. Creating a New Highlight and/or Note With the Desktop platform you will see following options once you select text and right click. You can then select to make a highlight or a highlight with associated note. evantage User Guide 24
Alternatively, you can use the Make Note / Make Highlight functionality at the top of the screen. When you select the text to highlight or tie a note to the two options become selectable. The highlight colour will be the one selected in the drop down list at the time of highlighting. To change the highlight you want to use select the arrow and choose the correct highlighter before highlighting the text. Editing a Highlight or Note To make changes to a note or highlight within Bookshelf Desktop, right-click within the highlighted text: Select the relevant option in the menu to complete the required action. Fast Highlight Fast Highlight allows you to quickly and easily highlight sections of text requiring the use of the same highlighter. As you select the text the highlight is automatically applied rather than you having to choose which highlighter to use each time Select Book and then Fast Highlights evantage User Guide 25
Managing Highlighters evantage allows you to create highlighters, customize their colours, as well as assign descriptive names to distinguish between different highlighters. For example, you may want to create a highlighter called Important Process to highlight every process in your student guide that you deem important. Within Bookshelf Desktop, select the Highlighter icon located at the bottom left of the screen to create a new highlighter: To edit a current highlighter right click on the highlighter and select your action from the menu that pops up. If you opt to delete a highlighter any notes and highlights associated to it can either be deleted as well or be reassigned to an alternate highlighter. When you select delete the system will prompt you to make a choice as to how the highlights should be handled. Sharing and Subscribing to Highlights and Notes One of evantage s most innovative features is the ability to collaborate highlights and notes with your peers. In order for sharing and subscribing to function, both you and the person you are sharing with must have both purchased a license for the same book. Collaboration Tips The collaboration aspect within evantage allows you to interact with others during your learning experience. Here are some key points on how to manage your highlighters: Ensure that highlighter names properly reflect their purpose, such as Research Further, Important, or Need Clarification. Do not use similar colours for your highlighters to ensure that each highlight can be easily identified. Identify two sharing groups: public highlighters or private highlighters only. You may want to restrict a specific highlighter to members of a specific group while sharing another one with everyone. Within Bookshelf Desktop, you will see the different options at the bottom of the screen. Select the highlighter you would like to share and then set the level of access. You can edit your friends list by selecting Edit Friends evantage User Guide 26
If you select Public, your highlights and notes in this category will be shared with anyone who knows your evantage username. If you select Friends, the highlights and notes in this category will be shared with the friends whose usernames you ve entered in your Friends list. Be aware that any highlighter shared with friends will be shared with ALL friends in the approved list. Subscribing to Someone s Notes and Highlights You can subscribe to other users' notes and highlights Within the Desktop version select the icon indicating adding a person and then enter their email address. You will then have access to any public highlights made by that individual. Copying Notes If you would like to copy/paste your notes into another document, you may do so through Bookshelf Desktop. When you are in the relevant ebook you will need to go to the Edit menu and then either Select All or Copy Selected Notes. You can select specific notes to copy by using the Ctrl key and clicking on the notes to be copied. evantage User Guide 27
evantage User Guide 28
Mobile Once you have downloaded the Bookshelf Mobile app to your mobile device you will be able to log in and download your ebook. To download your ebook just tap on the title with a download arrow on it. Once downloaded tap the book again and it will open. You will also now be able to access the title offline. When you have opened the ebook you move through the pages by swiping the screen in the appropriate direction. Tapping the screen once will bring up the in-book menus. Using your ebook Use swiping motions to move forward/back through the book. The table of contents menu can be accessed through the icon or by swiping from the right hand side. evantage User Guide 29
Zoom In / Zoom Out In Bookshelf Mobile you can zoom in or out of your ebook by using the standard pincer movements that you would in other applications. If you would like to return to the standard page layout then you can select the additional menu items icon and then Fit to Screen on an Android device. On an ios device this menu item will allow you to increase or decrease the font size. Bookmarks In addition to using the table of contents navigation to locate content in your ebook Bookshelf gives you the ability to bookmark specific pages for ease of reference at a later date. Any bookmarks created are synced between the online and mobile platforms. In Bookshelf Mobile tapping the bookmark icon will bookmark that page. Tapping the arrow next to it will bring up the list of bookmarks created in the ebook. You can either select which bookmark to be taken to or delete a bookmark. Figures Tapping the Figures icon in the ebook. in both the Online and Mobile applications will bring up any figures listed Note Book Tapping the note book icon online and in the mobile apps will open the note book pane where you can review all of the notes and highlights you have created in the ebook. These can be seen in the highlight tab in the navigation panel on the desktop platform. evantage User Guide 30
Navigating through Your ebook Each platform has a table of contents panel to assist in navigating through your ebook. The first time you access a new title the ebook will open on the cover page. After this the ebook will open on the last page read. Use the Table of Contents panel to select a different location in the book where you want to begin reading. In Bookshelf Mobile tapping the screen and then the Table of Contents icon will bring up the table of contents panel. You can use this to select the chapter to navigate to. If there is an arrow on the right then selecting this will bring up a sub menu for that chapter. Swiping from the right hand side of the screen will open the table of contents in addition to opening it from the in book menu. To go to a specific page in the book, tap to open the in book menu and then tap the page number at the bottom of the screen. This will bring up the Go to Page menu. Enter the page number and press OK. Swiping from the left hand side of the screen will bring up the Bookshelf home page. If you have the in book menu open you can also navigate here by selecting the home icon. Searching On Bookshelf Mobile you can search across all titles by using the search bar in the top left corner of the home page. evantage User Guide 31
You can also search within a title by using the search field when you are in the book. This will also return results from your notes and highlights. If you are using the search funcationlity within the book you can select to search either the library or the current book. If you select to search the library, if you choose a result from a different book you will be taken to the appropriate section of the relevent title. The library search will only return results on books downloaded to your device. You can add quotation marks around a sentence to find an exact match of the complete sentence in your ebook. Without quotation marks, the Bookshelf will treat each word in the sentence as independent search terms. Highlights and Notes evantage Bookshelf provides you with the ability to manage and customise your notes and highlights, including the ability to share them with other users. This can be managed on any of the platforms and will be synced across them all when you have an active internet connection. Highlighting in an ebook is similar to highlighting in a physical book. Your ebook however allows you to add or remove your highlights and add your own notes. Any highlights or notes you create will be saved online to allow you to continue your work from another workstation. Creating a New Highlight and/or Note To make a highlight on Bookshelf Mobile tap and hold on part of the text to be highlighted. This will bring up the end point markers and the highlight menu. Drag these markers to encapsulate the text to be highlighted and then select Create highlight. evantage User Guide 32
Android ios To make a note, highlight the text the note is associated to and then tap add note on the ios devices or select the notes icon on Android devices. Enter your note and then select Save. Editing a Highlight or Note On a mobile device, to change the colour of the highlight, tap on the text to open the highlights menu. Tap the highlighter colour icon and it will bring up a list of highlighters you have available. Select the appropriate highlighter you would like to use. To edit a note, tap on the note icon and it will bring up the Highlight and Note menu. Select the Note tab and tap in the box to bring up the keyboard. Edit the note and select Save. Deleting the text and pressing save will delete the note. Tapping on the highlighted text will bring up a menu across the top of the screen. Changing the highlighter colour, creating/editing a note and deleting the highlight can also be completed here Managing Highlighters evantage allows you to create highlighters, customize their colours, as well as assign descriptive names to distinguish between different highlighters. For example, you may want to create a highlighter called Important Process to highlight every process in your student guide that you deem important. Within Bookshelf Mobile select the menu icon to bring up the Bookshelf menu evantage User Guide 33
Select Manage Highlighters to bring up the Highlighters menu. Here you can edit the highlighter colour and name, change the privacy setting on them, add a new highlighter or delete one that you no longer need. Sharing and Subscribing to Highlights and Notes One of evantage s most innovative features is the ability to collaborate highlights and notes with your peers. In order for sharing and subscribing to function, both you and the person you are sharing with must have both purchased a license for the same book. Collaboration Tips The collaboration aspect within evantage allows you to interact with others during your learning experience. Here are some key points on how to manage your highlighters: Ensure that highlighter names properly reflect their purpose, such as Research Further, Important, or Need Clarification. Do not use similar colours for your highlighters to ensure that each highlight can be easily identified. Identify two sharing groups: public highlighters or private highlighters only. You may want to restrict a specific highlighter to members of a specific group while sharing another one with everyone. Subscribing to Someone s Notes and Highlights Within the Mobile app, select Sharing in the main menu. To subscribe to someone s notes and highlights enter their email address into the email field and select add. You will then have access to any public notes and highlights from that individual in any titles that you both have access to. evantage User Guide 34
Sharing Your Notes and Highlights Sharing is the reciprocal feature of subscribing. With sharing, you determine who may see your notes and highlights. If you select Public, your highlights and notes in this category will be shared with anyone who knows your Bookshelf username. If you select Friends, the highlights and notes in this category will be shared with the friends whose Bookshelf usernames you ve entered in your Friends list. Be aware that any highlighter shared with friends will be shared with ALL friends in the approved list. Within Bookshelf Mobile, you manage your friends list in the same menu as subscribing to someone else s highlights. When you have selected Sharing select the Friends tab. Add friends by entering their name and email address and then tapping Add. You will also need to choose the highlighter you would like to share and then set the level of access in the Manage highlighters menu. You can edit your friends list by selecting Manage my friends when selecting the privacy settings. evantage User Guide 35
Appendix A - evantage Security The Bookshelf platform is designed to provide the best possible secure and user-friendly environment. We are confident that the security precautions executed will offer a commercially effective standard of protection. The following safety precautions ensure that the Bookshelf environment is protected and is safe for each individual user s access. Machine Activations Each account is limited to a maximum of two computers and two mobile devices (e.g., iphone, tablet, Kindle Fire, etc.) activated at a given time. However you can access online on any computer. To register a new machine, should you wish to replace one, please complete the following: 1. Sign into your evantage account (https://evantage.gilmoreglobal.com/signin). 2. Select the person icon followed by Devices: 3. Within this screen, you will be able to deactivate one of the workstations or mobile devices in order to access on another. Appendix A - Security A-1
Bookshelf Restrictions Copy/Print Restrictions Not all ebooks on the Bookshelf have the capability to copy and/or print the content materials. This ability/restriction is determined at company level and all ebooks encompass specific copy and print restrictions; whether it be copying and/or printing a certain number of pages at a time (5,10, all, etc.) or not being able to copy and/or print content at all (feature not available). Expiration ebooks can be created to have an expiration date. This date can either be an absolute date when the ebook is no longer available, or a set number of days after the code has been redeemed. Access through different platforms may be restricted separately. Online access may be prohibited or expire earlier than accessing your materials through the download application. The standard time frames for accessing materials is 2 years online and no expiration for accessing through the download. This is dependent on the Company settings however and may not apply to every title. Appendix A - Security A-2
Appendix B - Bookshelf Shortcut Keys File Close Window Print Exit CTRL + W CTRL + P CTRL + Q Edit Copy Selected Text Select All Search CTRL + C CTRL + A CTRL + F View Toolbar Outline Show Page Numbers Larger Text Smaller Text Full Screen CTRL + T CTRL + K CTRL + Shift + K F5 (does not work for all formats) F4 (does not work for all formats) F11 Book Play/Pause Speaking Stop Speaking Go To Outline Go To Page Go Back Go Forward Jump Back Previous Chapter Next Chapter Make Highlight Make Highlight with Note Contents Keywords Notes (Highlights tab) CTRL + Shift + S CTRL + ALT + Shift + S ALT + Shift + O ALT + Shift + P ALT + Left ALT + Right CTRL + J CTRL + PageUp CTRL + PageDn CTRL + D CTRL + N CTRL + Y CTRL + I CTRL + U Window Show Bookshelf Show Quick Reference CTRL + B CTRL + R Appendix B Shortcut Keys B-1
Appendix C - Accessibility Support Appendix C Accessibility Support C-1
Appendix D Feature Comparison Matrix Appendix D Feature Comparison Matrix D-1
Appendix E FAQ Is Linux supported? There is no standalone app for Linux, but Bookshelf can be accessed via a Web Browser. I should be able to print X pages, but I can only print less than that If your copy restrictions are less than your print restrictions (ex. 5 page copy restriction, 10 page print restriction), Bookshelf Online will enforce the most restrictive setting. The enforcement of this policy is due to the fact that Bookshelf online spools up a print job, which means it is pulling all of the text from the Vital Source Server and opening up a new tab/window, displaying that text for the user to print. Since technically it is acting as a print and copy window, the most restrictive setting is applied. Please note that this does not apply to Bookshelf Desktop. ebook is only showing blank pages (or black or grey) This problem is usually linked to the graphics card. To resolve this please upgrade your video card driver to ensure it supports Direct X 10. More information can be found at: https://support.vitalsource.com/hc/en-us/articles/201967663-windows- Black-Gray-content-shown-instead-of-text Can Bookshelf be downloaded to Windows RT? Windows RT is not a supported Operating System. Windows RT is only used by Surface RT based tablets (the Surface Pro uses Windows 8). Windows RT has too many limitations to support the native client, and is incompatible with software designed for any other version of Windows. Bookshelf does fully support Bookshelf Online through the Internet Explorer browser that is bundled with Windows RT. Is it possible to view two books at once? Within the Desktop Bookshelf application, you are able to open multiple ebooks and arrange them on your desktop. Viewing multiple documents at once is not supported in the online Bookshelf application. Error message received when trying to print through Bookshelf online 'To keep access to evantage open and fast for all users, we must limit the number of pages you view during a short time period. When you are trying to print as many pages as possible, Bookshelf Online queues up the pages in a new window. If you close that window immediately and start trying to navigate the book again it will trigger the error message, essentially saying that no more than 90 pages can be accessed in 90 seconds. If you wait 90 seconds or more this will not happen. This error message is not stopping you from printing. If you wait approximately 60 seconds you will be able to begin navigating and printing again. Error received when downloading a book using Windows 8 If you are running Bookshelf on Windows 8, you may see the following error message - 'This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms'. To fix this error, you must disable FIPS in your computer's registry: Appendix E FAQ E-1
1. Go the following path: HKLM\System\CurrentControlSet\Control\Lsa\FIPSAlgorithmPolicy 2. Set Enabled = 0 Firewall blocking Vital Source Online Ensure the following URL's are whitelisted: *.vitalsource.com and *.vitalbook.com Ensure the following ports are open: 80 and 443 Remove User Name from Desktop Bookshelf If you would like to log in to the Desktop Bookshelf with a different User Name (email address), follow these steps: Windows PC Select Account in the menu bar Select Sign out You will then be able to sign in with a different user name Apple Mac Select Account in the menu bar Select Sign out You will then be able to sign in with a different user name ios Device Tap the menu icon in the top left corner Tap on Sign Out and sign back in with the alternative email address Android Device Tap the menu icon in the top left corner. Tap on Sign Out and sign back in with the alternative email address Unable to see my ebook If you redeemed your license code and you are unable to see your new title in your Desktop library please click on Account followed by Update Book list. If you still experience this issue please follow these instructions: Instructions for Windows 7/8 Go to the My Documents folder and locate the My Books folder. (Computer\Local Disk(C:)\Users\YourUserAccount\My Documents\My Books) Locate and rename My Books to My Books Old. Launch Vitalsource Bookshelf. Enter your evantage credentials and click Sign-In. Instructions for MAC OS X 10.6 or Later Go to the My Documents folder and locate the My Books folder. (Macintosh HD\Users\YourUserAccount\Books) Rename My Books to My Books Old. Now go to your User Accounts Preference folder and delete the com.vitalsource.bookshelf.plist preference file. (MacintoshHD\Users\YourUserAccount\Library\Preferences) Launch Vitalsource Bookshelf. Enter your evantage credentials and click Sign-In. Appendix E FAQ E-3
Bookshelf no longer opens There are a few different reasons why your Bookshelf application will not open. One possible reason is that your Desktop application profile is corrupted. Re-installing the application will unfortunately not fix this issue. Please follow these instructions to resolve your issue: Instructions for Windows 7 / 8 Go to the My Documents folder and locate the My Books folder. (Computer\Local Disk(C:)\Users\YourUserAccount\My Documents\My Books) Locate and rename My Books to My Books Old. Launch Vitalsource Bookshelf. Enter your evantage credentials and click Sign-In. Instructions for MAC OS 10.6 or Later Go to the My Documents folder and locate the My Books folder. (Macintosh HD\Users\YourUserAccount\Books) Rename My Books to My Books Old. Now go to your User Accounts Preference folder and delete the com.vitalsource.bookshelf.plist preference file. (MacintoshHD\Users\YourUserAccount\Library\Preferences) Launch Vitalsource Bookshelf. Enter your evantage credentials and click Sign-In. Appendix E FAQ E-3