IT Essentials (ITE v6.0) Chapter 5 Exam Answers 100% 2016 1. What are tw functins f an perating system? (Chse tw.) cntrlling hardware access managing applicatins text prcessing flw chart editing prgram cmpilatin web brwsing cntrlling the BIOS 2. Which tw methds shuld a technician use t update a device driver? (Chse tw.) Insert the perating system installatin media and lad the driver frm there. Use the media that came with the device. Buy anther perating system license. Dwnlad the driver frm the website f the manufacturer. Perfrm a firmware update. 3. What is the term fr the ability f a cmputer t run multiple applicatins at the same time? multiuser multitasking multimedia multiprcessing 4. What is prvided by an perating system that has multiprcessing capability? supprt fr tw r mre prcessrs supprt fr tw r mre users the capability t run multiple applicatins at the same time the ability t run different parts f a prgram at the same time 5. What is used by an perating system t cmmunicate with hardware cmpnents? device driver BIOS CMOS CCNA 5 Page 1
Applicatin Prgram Interface 6. Which applicatin interface is cmprised f multiple APIs that supprt multimedia tasks in Windws perating systems? DirectX Java Windws API OpenGL 7. Which versin f Windws intrduced the Metr user interface, which can be used n desktps, laptps, mbile phnes, and tablets? Windws XP Windws Vista Windws 7 Windws 8 8. Where can a technician lk t determine if specific cmputer hardware r sftware has been tested t wrk with Windws 7? Micrsft Cmpatibility Center Micrsft Knwledge Base Windws 7 manual Windws Easy Transfer 9. What is critical t cnsider when determining the versin f Windws t install n a desktp cmputer? versin f Micrsft Office installed type f mnitr installed ff-the-shelf applicatins installed custmized applicatins installed 10. A user dwnlads and uses the Windws 7 Upgrade Advisr t generate a reprt n a PC that is being cnsidered fr an perating system upgrade. What infrmatin wuld the reprt cntain? recmmended changes t hardware recmmended changes t file systems recmmended changes t user permissins recmmended changes t directry structures CCNA 5 Page 2
11. What are tw features f the active partitin f a hard drive that is using MBR? (Chse tw.) The active partitin must be a primary partitin. Up t fur primary partitins can be marked as active. An active partitin must be assigned C: as the drive letter. The perating system uses the active partitin t bt the system. The active partitin may include the manufacturer recvery partitin. 12. A cmputer with the Windws 7 perating system fails t bt when the system is pwered n. The technician suspects that the perating system has been attacked by a virus that rendered the system inperable. What measure culd be taken t restre system functinality? Use a differential backup t restre the system. Use an incremental backup t restre the system. Use a system image that was created prir t the failure t restre the system. Run chkdsk n the affected drive t restre system files t their pst-installatin state. 13. What is the purpse f a recvery partitin? t prvide a cpy f the C: partitin and data frm the last backup in case f failure t prvide a backup cpy f the BIOS t return the system t an earlier state t recver frm a failed update t restre the cmputer t the factry state withut deleting user files t restre the cmputer t its factry state 14. What Windws 8 tl allws the cmputer t be rlled back t its factry state withut lsing any user files? recvery partitin System Restre Refresh yur PC BIOS backup 15. A Windws 8 cmputer lcks up with a stp errr during startup and then autmatically rebts. The autmatic restart setting is making it difficult t see any errr messages. What can be dne s that the errr messages can be viewed? Use the System Recvery ptins t restart the perating system. Use the Cmmand Prmpt ptin t research the stp errr messages. View the errr messages and recver the system using the System Image Recvery tl. CCNA 5 Page 3
Access the Advanced Startup ptins menu befre the OS lads t disable the aut restart functin. 16. A user installs a new vide driver n a cmputer that was wrking prperly. After the new driver is installed and the cmputer is restarted, the cmputer fails t bt. Hw can the user quickly return the cmputer t a wrking state? Restart the PC with the Windws System Recvery disc and use the Startup Repair utility. Press F8 while the cmputer is bting and chse the Last Knwn Gd Cnfiguratin ptin. Bt the system with the riginal Windws installatin media and chse the Repair Yur Cmputer ptin. Press F8 while the cmputer is bting and chse the Start Windws Nrmally ptin. 17. Where are the settings that are chsen during the installatin prcess stred? in the recvery partitin in BIOS in flash memry in the Registry 18. Why is it imprtant t register a DLL file in Windws? s that any prgram needing t use that specific prgram cde can lcate the file s that the perating system can be restred s that the cmputer can be restred t factry settings s that cpyright laws are nt vilated when cmputer images are made 19. A Windws 8.1 system is unable t bt prperly. What is the prcedure t bt this system int Safe Mde? Frm the cmmand prmpt run the shutdwn -r -s cmmand. Run the MSCONFIG utility and chse the ptin Selective Startup. Rebt the system and press Del r F2 depending n the system. Rebt the system, press and hld F8 until a menu is displayed, and then chse Safe Mde. 20. A technician has installed a new vide driver n a Windws 8.1 cmputer and nw the mnitr shws distrted images. The technician needs t install a different vide driver that is available n a netwrk server. What startup mde shuld the technician use t access the driver n the netwrk? Safe Mde CCNA 5 Page 4
Safe Mde with Netwrking Debugging Mde Safe mde with Cmmand Prmpt 21. A technician is cnsidering implementing RAID 5 befre installing Windws. Which technlgy des RAID 5 use? spanning mirrring striping with parity lazy write 22. What is a characteristic f a spanned vlume? Data is stred acrss tw r mre disks fr faster read and write access. Data is seen as ne vlume, but is stred acrss tw r mre disks. A cpy f ne disk is placed n anther disk fr fault tlerance. Data is striped acrss a ttal f three r mre disks, but ne disk is used fr parity in rder t prvide fault tlerance. 23. Which Windws tl is used t determine if a dynamic disk is crrupted? Disk Management Device Manager Micrsft System Preparatin Btmgr 24. A user has upgraded a PC t Windws 7 but still needs t use an applicatin that is created fr the earlier versin f Windws. Which mde f peratin within Windws 7 can be used t run the applicatin? real mde prtected mde virtual mde cmpatibility mde multiuser mde 25. Within which flder wuld a user f 64-bit Windws 8 find 32-bit prgrams? C:\Prgram Files C:\Prgram Files (x86) C:\Prgram Files (x64) C:\Prgram Files (x32) CCNA 5 Page 5