IP Voice and Messaging Solutions for Field Service Igor Glubochansky Executive Director, AT&T Advanced Mobility Solutions Kris Patel EVP, CTO, Co-founder Kodiak Networks 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. Mention of a specific company or entity is not an endorsement by AT&T.
IP Voice and Messaging Solutions for Field Service Field service applications key vertical use cases, industry trends Integrating AT&T Field Service solutions with dispatch apps, consoles, back-end systems and two-way radio applications AT&T Enhanced PTT interoperability and dispatch integration AT&T Enhanced PTT integration with mobile and web-based apps 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. Mention of a specific company or entity is not an endorsement by AT&T.
Transforming the Modern Enterprise People Empower Employees to communicate and collaborate Process Automate time-critical and resource-intensive business process into the mobile cloud Assets Gain unprecedented visibility and drive utilization of assets 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. Mention of a specific company or entity is not an endorsement by AT&T.
Transforming Process AT&T Enhanced Push-to-Talk Instant voice communications with employees in the field AT&T Enhanced PTT Smarter Faster AT&T Business Messaging Deliver messages and notifications more effectively AT&T Field Solutions AT&T Workforce Management Track jobs, manage people, and capture data automatically Integrated Efficient AT&T Fleet and Asset Management Know where your vehicles and assets are and what they are doing 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. Mention of a specific company or entity is not an endorsement by AT&T.
Transforming process driving efficiency Delivering solutions to streamline operations Challenge to resolve driver safety and Dispatcher-to-Truck issues AT&T Enhanced Push-To-Talk used as foundation solution Alerts and notifications via AT&T Business Messaging Route optimization through AT&T Mobile Resource Management Smart Bins via AT&T M2M Foundry 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. 5 Mention of a specific company or entity is not an endorsement by AT&T.
AT&T Business Messaging Unique AT&T SMS Capabilities Longer Messages Delivery Confirmation Paging protocols (SNPP) Email Protocols (WCTP SMTP) Paging protocols (SNPP) Email Protocols (WCTP SMTP) 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. Mention of a specific company or entity is not an endorsement by AT&T.
AT&T Business Messaging 2.0 Completely re-vamped infrastructure to extend business processes IP Client for A2P & P2P Push notifications / SMS fallback and more Group Messaging Message Enrichment Messaging Cross-Carrier Storage & Archiving Secure Encryption 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. Mention of a specific company or entity is not an endorsement by AT&T.
AT&T Enhanced PTT and Integrated Dispatch Private Network Two-Way Radios Interop Dispatch Consoles Interop Boxes AT&T Software Defined Network Cloud 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. Mention of a specific company or entity is not an endorsement by AT&T.
AT&T Enhanced PTT 2-way Radio Demonstration 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. Mention of a specific company or entity is not an endorsement by AT&T.
Integrated Real-Time Voice Communications AT&T Enhanced PTT Service AT&T Network IP Two-Way Radio Network Dispatch 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. Information contained herein is not an offer, commitment, representation or warranty by AT&T and is subject to change. Mention of a specific company or entity is not an endorsement by AT&T.
API for EPTT Kris Patel EVP, CTO, Co-founder Kodiak Networks
Enhanced Push-to-talk (EPTT) EPTT is based on Open Mobile Alliance Standards Standards span 3 enablers: OMA Push-to-talk over Cellular (Make Calls) OMA Presence (Get, Set Availability Status) OMA XML Document Management (Manage Contacts/Groups) Inherently complicated Protocols Vision: To simplify access to these functions
Engage the Ecosystem Early engagements with: Fleet Freedom ActSoft Xora Make available all the EPTT functionalities to these applications Make it easy for application developers to access EPTT capabilities
Use Case for EPTT Dispatcher at a City Dispatch center (using e.g., Actsoft console application) needs to immediately contact a member that is handling an order for Southern Electric company Dispatcher selects Contact and presses the PTT Button ActSoft Application uses Kodiak provided API s to initiate a Group Call using VoIP
Console Application Example 2. Press Button to Talk 1. Select Contact
Simple Access to EPTT Functions SIP/TLS, WebRTC 4G/LTE AT&T EPTT system 1. Kodiak Javascript 2. Use APIs to invoke EPTT SIP/TLS, WebRTC Enterprise/Partner network
Simple Access to EPTT Functions Application includes the javascript kodiakpoc.js and calls the open APIs <script src="http://kodiaknetworks.com/jslib/pocjs/1.0/kodiakpoc.js" type="text/javascript"></script>
Application Console APIs (1) Call Management API Package makecall(..) endcall(..) makegroupcall(..) acquirefloor(..) releasefloor(..) sendipa(..)
Application Console APIs (2) Contact Management APIs fetchcontacts(..) fetchgroups(..).. Callback APIs Presence/Availability APIs
Client Application Integration Client Application integration provides a seamless user experience Two models of Client Application Integration Device APIs Network APIs
Device APIs - Mobile Client Interaction Client Application works with a co-resident PoC Client Client Application surfaces appropriate UI widget Button displayed on application can be pressed to initiate a call by invoking makecall API to make PTT call This will bring up the calling screen with PTT button with the corresponding contact or group
Network APIs - Mobile Client Interaction Client Application uses Network APIs SIP/TLS, WebRTC 4G/LTE AT&T EPTT system Javascript APIs for Signaling Javascript/WebRTC APIs for Media
Partner Integration New Partner Integration API overview and specifications Access to integration lab Site to site VPN as applicable Support for integration test plan and execution Joint execution of acceptance test plan by Kodiak and Partner Kodiak / AT&T Contacts Sanjay Kulkarni, VP PLM; Email: skulkarni@kodiaknetworks.com Glen Morgan, Director Product Marketing Email: gm213u@att.com
Q&A
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