WiFi Wireless Video Door Phone User Manual
Introduction With Hisilicon Hi3518E hardware platform, this WIFI/IP video intercom doorbell uses H.264 image compression. Its picture transmission data is small and power consumption low. This product is easy and safe to operate. It is applicable under both LAN and 3G/4G network. Unlock is safer with its sole ID number as factory unlock password. Restoring factory setting is not necessary if mobile phone is lost; just make missing devices disconnected by changing admin password. All events that happen can be recorded. Moreover, this item has video message function and all important information will not be missed. Outdoor unit's videos can be remotely downloaded by mobile devices; removing TF card and downloading from other terminals are not necessary. Duplex intercom is used. Without manual setting, network rate is timely monitored to achieve fluent and simple intercom. 120 wide view angle camera with real time motion detection function. You can control your door at any place and in any time. Please note: outdoor camera must be fixed well in rain cover before normal user. Magnet in the rain cover has a magnetic sense with outdoor unit. Product Introduction Product Diagram Product Overview APP Installation (name: idoorphone) APP Main Interface Diagram Connect Doorbell with Android/iOs Devices Connect Doorbell with Power Supply Pairing Operation Network Setting Add Additional Device to a Door Bell APP Main Interface Function Introduction (Take Android Device as an Example) Main Settings Edit Video Surveillance Activity TF Memory Card Remove and Insert Content Unlock by Outdoor Unit's Keypads 9 1 3 6 Mobile Network Settings Installation Operation 9 11 Outdoor Unit Wire Connection with E-lock 12 Connection with Wireless Chime 13 Package List Frequently Asked Questions 13 14
Product Introduction Product Diagram DC power connector RJ-45 Port e-lock connector pairing key(long click for 3 seconds to restore factory setting) speaker Camera APP(idoorphone) Installation a. For Android users, please log in Google Play, download and install APP (name: idoorphone); or scan QR code on color box and download APP. b. For iphone users, please log in APP Store, search "idoorphone", download and install APP; or scan QR code on color box and download APP. APP Main Interface Diagram Android APP Main Interface Diagram idoorphone IR lamp edit keypad call key/ indicator pairing device name refresh function settings device status microphone surveillance interface Product overview Back TF card slot delete Front confirm 1. Pairing: Mobile device auto searches and matches outdoor unit; manual ID and password input is not necessary. Operation is easy and quick. 2. Information safe: When a mobile phone is lost, outdoor unit's admin password can be changed by other APP devices. In this way, missing one will be disconnected. Password verification is needed to door release. As a host, outdoor unit judges whether password input by mobile phone is correct or not; and whether unlock password is from connected Android/IOS device. 3. Activities: All activities (including visit info, tamper alarm, motion detection, visitor message and unlock) can be viewed by APP devices. Outdoor unit's videos can be viewed and downloaded. Everything at door can be monitored at any place and in any time. main interface button activity list photo list (pic taken manually) video list (videos manually recorded) version info and exit (no push notification if APP exits) 1 2
ios APP Main Interface 1. Connect Doorbell with Power Supply a. Correctly connect DC12V power (red wire is positive and black wire negative). Please refer to power connector in Product Diagram. b. Fix rain cover well into waterproof case, and wait for about 35 seconds to finish booting. After beep music, indicator blinks slow from red to blue. Doorbell is in standby status. device name device status function settings device ID Red area introduction: when device is online, click red area into video surveillance interface. When device is offline, click this area to refresh APP. (Please refer to Android APP interface for other function introduction) Push notification introduction of iphone/ipad: 1. When APP is running in background and device status online, for any visitor call, mobile has push notification. 2. When APP is running and device status online, double click iphone's "Home" key, drag APP, slide it up and stop APP working. Then push notification of doorbell calls will be sent to iphone. If APP is exited in APP's "About" interface, mobile can't receive any push notification Connect Doorbell with Android/IOS Devices Doorbell's indicator illustration: Slowly blink from red to blue: no router connection; Fast blink from red to blue: in pairing or connecting router state; Blue light is on: connected to router; Red light is on: calling 2. Pairing Operation Steps for Android mobile: a. make doorbell in pairing status: click doorbell's "pairing" key(please refer to its location in Product Digram) and it alerts "paring". Meanwhile, indicator lamp blinks fast from red to blue. b. Make APP into pairing state: ensure Wifi open on mobile and run APP idoorphone, click "Add Device" (see image 1) on APP. APP will auto search doorbell's hot spot; then doorbell hints "paring success". Meanwhile, "WLAN" setting interface(as image 3) auto appears on APP; and a image frame shows on APP. After this, mobile finishes connection with doorbell's LAN. Pairing status will last for 100 seconds; if pairing fails, doorbell tips "pairing failure". ios devices and some Android devices will not auto connect with doorbell's LAN. So manually linking smart phone to doorbell s hot spot is a must.) (see image 2) Steps for ios mobile: a. Make doorbell in pairing status: click doorbell's "pairing" key (please refer to its location in Product Digram) and it alerts "paring". Meanwhile, indicator lamp blinks fast from red to blue. b. Make APP into pairing state: ensure Wifi open on mobile and manually connect mobile to doorbell's LAN(as image 4 shows). Run APP idoorphone and click "Add Device" (see image 1) on APP. Then doorbell hints "paring success". Device will appear on APP interface. (see image 5) Note: before pairing, if outdoor unit is connected with WLAN by network cable, make phone s Wifi linked to this WLAN, click doorbell s pairing key and APP s Add Device, and do pairing. 3. Network Setting When device status is online on APP, click "Settings"-"WLAN"(after above successful paring, Android APP will auto jump to this setting )-"Scan" (as image 3), select a router and enter password. Touch "done" in upper right corner. Then APP will be auto back to the APP main interface. Unit tips password setting correct". And blue indicator light is on. After this, doorbell s Wifi hotspot will be hidden. 3 4
4. Add Additional Device to a Doorbell a. When doorbell is not connected to router: make doorbell into pairing status, link extra phone's Wifi to doorbell's LAN and click "Add Device" on APP interface (please refer to pairing operation). b. After doorbell is connected to router: make doorbell into pairing status; connect mobile's Wifi to router, which must be same one that doorbell is linked to; click "Add device" on APP (please refer to "Pairing Operation"). Note: one doorbell can add 4 smartphones and one mobile support connection with max 4 outdoor units. Intercom lasts for 2 minutes and is auto end after 2 minutes. Doorbell ringing duration is 30 seconds for each call; then if needed, visitor can leave message after beep. APP Main Interface Function Introduction (Take Android Device as an Example) 1. Main Settings Tap "settings" for each basic function setting( as shown image 6). Click "Done" button after each revision. Please note below settings must be done when device is online. a. User settings: revise device s admin password. The initial password "admin".(see image 7) image7 image1 image2 image3 image6 b. Motion Settings: enable or disable motion detection function and select sensitivity. (see image 8). Normally "High" option is recommended. c. Date & Time: synchronize device s time with mobile time. Click "Done" button after revision. ( view image 9) image4 image5 image8 image9 5 6
d. Unlock Settings: unlock password and Unlock Duration can be revised here. Click "Done" button after change. "Enable Pairing" button can take the role of clicking doorbell s pairing key. e. TF Card: check capacity of TF card and reformat it. Max supports 32G memory card. f. Device info: check doorbell software info and manually upgrade latest version. In device info, ios APP has additional "Reset Push". Click this button after each software upgrade to ensure push notification workable. 2. Edit Device can be deleted(image 10), name revised(image 11) and new admin password entered(image 12). Please revise admin password on User Setting. 4. Activity Click Activity and all activities can be previewed (included records of call, tamper alarm, motion detection, visitor messages, unlock and illegal unlock). Photos/Videos can be directly browsed or videos be downloaded.(image 14) back download settings view image14 video online image10 3. Video Surveillance (see image 13) image11 image12 All call, tamper alarm, motion detection, visitor messages, unlock and illegal unlock will be recorded in Activity in photo format. Videos of visitor call, messages and tamper alarm are also available. ios APP: if "1" appears in APP icon's upper right corner on iphone screen, it means there is new activity. Check detailed info into Activity list; then "1" on icon will disappear. Notes: a. click video surveillance frame into surveillance mode, with sound turned off by default. b. Turn on sound before unlock and intercom. image13 hang up 5. TF Memory Card Remove and Insert a. TF card insert: take outdoor unit out from rain cover and correctly insert TF card(refer to right diagram). b. TF card remove: push card hard once and card pops up. take photos manually(store in photo list) sound button unlock recording manually (store in video list) 7 Max screen resolution adjust 8
Unlock by Outdoor Unit's Keypad 6-digital unlock password is put in color box. Please keep it well. It can be revised in "Unlock Settings". 1. Unlock door by smartphone In video intercom status, touch "unlock" icon, enter unlock password and click "ok" for confirmation; "lock opened" appears on APP. 2. Unlock by Outdoor Unit. On door bell, enter unlock password by keypad and confirm with "#" key; APP wil have "lock opened" push notification. If input password is wrong, doorbell tips "password incorrect". In case of continuous wrong password input by 3 times, APP has "illegal unlock" push notification. In case of continuously inputting wrong password 5 times, unlock by outdoor unit is disabled in 10 minutes. "unlock" and "illegal unlock" images can be viewed in activity list. 3. Unlock Technique Doorbell unlock has anti-peeping hidden function. For instance, if password is 123456, user can enter "xxxxxx123456xxxxx" (x can be random number; max 20 numbers can be identified). Doorbell unit will auto recognize valid password. Press "#" after password input. If it is correct, then door opens. Tips: Unlock password could be revised in "unlock settings". image15 Mobile Network Settings If phone screen is off and into long-time standby status, APP might stop running. Below mobile settings may help: 1. Settings> Permission Manager> Notification Center> idoorphone. Enable "Allow notifications" and "priority display"(view image 15). 2. Settings> Permission Manager> Protected APPS> idoorphone Enable protected (as image 15). 3. Settings>Networked apps> idoorphone Enable Mobile data and WLAN ( as image 16 shows). image16 9 10
Installation Operation Outdoor Unit Wire Connection with E-lock Installation Guide Outdoor camera should be installed 1.4-1.7 meter above floor and avoided from direct sunshine. electronic lock e-lock connector power on unlock 5 slot 5 red power off unlock slot unlock switch 4 black 3 yellow 2 green 1 blue power supply electronic lock e-lock connector Installation Instruction 5 red 4 black 3 yellow 2 green 148mm Negative Unlock Signal power supply 1 blue 71mm 45mm a. Punch suitable holes on wall, put screw stopper and fix rain cover on the wall with screw; b. Connect power cable (hole diameter 16-30mm) as per wire connecting diagram. Make power cable out from wall hole in case of indoor charge; get cable out of rain cover bottom and connect wire for outdoor charge. c. As above image, put outdoor camera from the top into rain cover, then push camera bottom and confirm its top tightly in shield. Fix unit bottom with matching screws and install screw cap. electronic lock Positive Unlock Signal power supply e-lock connector 3 yellow 11 12 5 red 4 black 2 green 1 blue
Connection with Wireless Chime Frequently Asked Questions wireless chime(optional) Front Indicator volume melody Speaker Back Hook 1. Paring failure a. ios devices and some Android devices do not support Wifi auto switch; manually linking mobile to doorbell s Wifi hotspot is necessary(see image 2). Then do pairing again. b. When additional mobiles need pairing to a same outdoor unit, they must be connected with the WLAN that doorbell links with. 2. Device status is offline or disconnection. a. Check whether doorbell is connected with router (see if blue indicator is on) and confirm that wifi/3g/4g signal is available on mobile. b. Ensure network speed about 50k/s under intercom. Poor network will cause disconnection and delay. battery container 3.Doorbell status appears"user name or password incorrect" Admin password is revised and need log in with new admin password. The steps in detail 1. Simultaneously press both chime s volume and melody button. Meanwhile, assemble two 1.5V AAA batteries into container. The red indicator will keep blinking fast. 2. Press doorbell's "call" button(ensure doorbell connection with power) and red indicator lamp will blink once. Connection of chime and doorbell is finished. Installation Attention 1.Avoid sheltering or covering camera's light sensor; 2.Protect camera from direct sunshine; 3.Ensure correct wiring otherwise device can't work normally. 4. No response or notification from smartphone for visitor calls. a. Android devices: check whether network is available to both doorbell and smartphone; and whether APP is running. b. ios devices: check whether network is available to doorbell and smartphone. 5.Frequent alerts from motion detection Tap "settings" on APP, select "Alarm setting", then choose "High" sensitivity normally. Other sensitivities are for special environment. 6. No push notification for ios devices a. Click "settings" button on iphone/ipad, click "notification" button and enable "allow notifications" for idoorphone APP. b. After doorbell's software upgrade, resetting push notification is necessary. Detailed steps as below: tap APP s "setting" button, click "device info" and "reset push"button. It will take about 10 seconds to finish resetting. Package List 1 outdoor unit, 1 wireless chime(option), 1 user manual, 1 warranty card, 1 quality certificate, 1 DC12V charger, 1 DC cable, 1 power cable, 1 e-lock terminal pin, 1 install screws package 13 14