This Rugby Link self-help guide explains the process of how participants can create Rugby Link participant portal accounts, how participants can upgrade to an email login or change their email login, as well as linking and unlinking participant accounts. InteractSport have updated their login process in August 2017. InteractSport Logins FAQ page will also assist including questions such as how to reset your password, reset an expired login invite, updating login ID to your new email address and linked accountshttp://support.interactsport.com/display/public/log/logins+faq. Summary of major changes: Email addresses will need to be confirmed during the online registration process Admin and participant links will expire after 24 hours Admin and participant portals clearly identifiable Existing Participants No Active Account Navigation in Rugby Link: https://rugbylinkportal.resultsvault.com Ensure you are logging on as a Participant Click Create a Rugby Link Portal participant login NOTE: Existing participants without an active account are able to create their own login via the Rugby Link Public Portal login screen. Participants who do not exist (and do not have a Rugby Link record) will need to be entered into the system by an administrator or via the online registration process prior to creating an account. Page 1
Enter your email address Click Send Email NOTE: the participant is sent an email to create their account using their email as their login ID NOTE: Other participants with the same email address attached to their record will be listed here. The participant has the option of linking these accounts under the single login ID, which also create the account for the other participants. Particularly useful for linking family members under the single login ID. Existing Participants Numeric Login ID NOTE: There was no major change with numeric login IDs. Participants can continue using their numeric ID but cannot link other participant records unless they are upgraded to use an email address instead. Page 2
Existing Participants Upgrading to Email Login Navigation in Rugby Link: https://rugbylinkportal.resultsvault.com Login using the existing numeric login ID and password Click Login Click Forgot your Login details or password if login details are required A pop-up will appear, Enter your email address or ID Click Go Page 3
Once logged in, click on your name (top right of screen) Click Change your login account details Click here to convert your login ID to use your email address Page 4
Click Generate Email Confirmation will appear at the top of the screen Once the validation takes place, the login will be converted and the participant can immediately use their existing password and EMAIL to login Page 5
Existing Participants Linking Accounts NOTE: Accounts can be linked under a single login ID when other participant records exist and have the same email address as an existing email login participant account. The linking of accounts is optional and allows for an easier login process, plus the ability to seamlessly switch between accounts. Accounts can be unlinked at any time. Navigation in Rugby Link: https://rugbylinkportal.resultsvault.com Login using your EMAIL and password Click Login Page 6
Once logged in, click on your name (top right of screen) Click Link or unlink records NOTE: linking accounts via this method is independent of any Family Relationships that exist it does not create or effect existing Family Relationships in any way A list of participants using the same email address will appear and will be available to link Click Search for other records to Link Page 7
Click checkbox under Link Click Link Selected Records A list of linked participants will display on the screen Click Update Confirmation will appear at the top of the screen Page 8
Once accounts are linked, you can easily switch between participants via the name drop down (top right) NOTE: The default account that is displayed will be the last record that was selected upon logging out NOTE: account linking is not restricted to a single sport database. Any participant using the same email address as the logged in participant across the entire system can be found and linked Page 9
Existing Participants Unlinking Accounts Navigation in Rugby Link: https://rugbylinkportal.resultsvault.com Login using your EMAIL and password Click Login Page 10
First step is to Edit the Participant Profile of the person being unlinked Change the email of the participant to an address that is UNIQUE to Rugby Link Click Update Page 11
Confirmation will appear at the top of the screen Return to an alternative Participant on the account Click on your name (top right of screen) Click Link or unlink records Click Unlink next to desired account to be removed from the original email login Confirmation will appear at the top of the screen NOTE: The unlinked record will need to CREATE a participant login via the login screen or contacting their Club administrator Page 12
Existing Participants Changing Email Login ID Navigation in Rugby Link: https://rugbylinkportal.resultsvault.com Login using your OLD email and password Click Login Click your Name dropdown on top right Click Change your login account details Page 13
Enter new Login ID Click Update Click Generate Email Page 14
An email will be sent from Results Vault. Please follow the instructions within the email to update your email Login ID Page 15
Online Registration Return User Navigation in Rugby Link: unique URL sent by Club admin When logging in with a linked account via an online registration form the participant will be given the option to select the linked participant they wish to register after logging in Enter Login ID and Password Click Log in Page 16
Online Registration First Time Participant Navigation in Rugby Link: unique URL sent by Club admin If a new participant creates an account during the online registration process and uses an email address that is already being used as a participant login, these accounts will automatically be linked If the participant s email is not already in use as a login ID, an email initiation will be sent to create a login account *As of 4 September 2017 For more information, visit www.aru.com.au/runningrugby/rugbylink or contact InteractSport Support/ Rugby Link Support Team. Page 17