Welcome to the Cub Cadet Dealer Community Any questions please email dealercommunitysupport@cubcadet.com
Go to www.mtdcommunity.com Initial Log In - Enter User ID & Password you received in the email - Click Log In Follow the guidelines for creating a new password Continued on Next Page
Initial Log In - Enter new password - Re-enter new password - Click Submit Success!!! Click on Continue Continued on Next Page
Initial Log In Get ready for the launch!
Download the Community Mobile App: iphone Download instructions for the Cub Cadet Dealer Community App. Click the Link in your email for the iphone Install. And the App will install. Find and click your settings app on your phone. Access the General Settings and then Device Management. You will see the MTD Products app requesting security access. Click on the App and Trust the App.
Login to the Community Mobile App: iphone Find the app and launch. Click on Allow access Input your Username and Password. You re IN!!!
Download the Community Mobile App: Android Install the Dealer Community App for Android in these easy steps. Click Install and your are ready to go! Click the Link in your email for the Android Install. The App will download. Access your Settings to allow for the app install. Click on lock screen and security and turn Unknown sources on to allow for install. NOTE: depending on version of your software, you may have to go to security settings. An install will block if you don t change these settings Once you have enabled security go to your file download history, click on the file to install.
Login to the Community Mobile App: Android Find the app and launch. Click on Allow access Input your Username and Password. Allow the App Access to your phone.
Dealer Community Navigation Quick Guide The guide provides quick navigation instructions on the following. You can click on the link below to navigate to the appropriate section; Navigation Overview Customizing the User Interface Order Creation and Inquiry Asset Registration and Inquiry Account Management and Reporting Communicate with Community Members Listing and Viewing Marketplace Items for Sale 0//06 MTD Products
Quick Guide to Navigating The Dealer Community The simple guide provides quick navigation tips and reminders. You will find tips on how to customize your experience on the reverse side. Top of Document Left hand navigation provides you access to the described information set. News provides urgent alerts, as well as updates from Marketing, Sales, Training and More Right hand navigation provides you access to various subsets of information, including orders and quick registrations. To customize your navigation select your user name. You will find instructions to do so on the reverse side. 0//06 MTD Products
Quick Guide to Navigating The Dealer Community Customize your experience by clicking on your name at the top right and selecting Customize Links and Quick Views Customize your experience in five easy steps. Top of Document Change your email alert settings by clicking on your Name and select Settings. Save after changes are made. Alter your navigation buttons by dragging them from Available Navigation to My Navigation. Save. 0//06 Modify your Quick Links by dragging a link from Available Links to My Quick Links. Add a link by clicking the Add Custom Link Button. Save. MTD Products Modify your Quick Views by dragging from Available to My Quick Views. Save.
Quick Guide to Navigating Orders The simple guide provides quick navigation tips and reminders. You will find Order creation tips and data explanations on the reverse side. Top of Document Access Order Information. Filter Orders in Numerous Ways. Click Search this View. Search by Date, PO, Product. Click Search this View. 6 Edit an Order using the pencil or view by clicking order number. View Orders by Status. 7 Create new orders. 6 Sort orders by column header. 7 0//06 MTD Products
Quick Guide to Entering Orders The simple guide provides quick navigation tips and reminders Top of Document After clicking the new order button you will be presented with the available order types: Parts, Promotion, and In- Season. The Order Information Page will allow you to enter PO & Ship To. Once you have created the order detail header. You can use the Ordering Products Selection to build your order. Your account name here Saving your product additions via the Save Updates Button calculates the Order Totals and Gross Margins. When finished Review and Submit. 0//06 MTD Products
Quick Guide to Navigating Assets The simple guide provides quick navigation tips and reminders. You will find Asset registration tips and data explanations on the reverse side. Top of Document Access All Asset Information associated with your Dealership. Filter Assets in Numerous Ways: Status, Product Type, Bill to and Ship To. Click Search. Search by Date Range. Click Search. Click Default sort to resort on the Asset Link. View an Asset by Clicking on the Asset Link. 8 Dealership Name Here 7 Return to the Asset Listing Page using the Browser back button or the breadcrumbs. 6 Sort Columns using column headers. 7 6 Create new registration by accessing Registrations. 8 0//06 MTD Products
Quick Guide to Registering Assets The simple guide provides quick navigation tips and reminders. Registering and Finding Assets follows this simple flow. Top of Document To register an asset click the Start Registration button on the home page of the community. Alternately the Assets page displays a New Registration Button. The registration page below is presented. Find an existing consumer or create a new consumer Upload a bar code or enter the Serial Number to find the asset. If not found choose MTD Research. 0//06 MTD Products Select End Use, enter Date Sold, and Select Purchased From classification. Click Register.
Managing Your Account The simple guide provides quick navigation tips and reminders on how to manage your account. You will find details on each item on the reverse of this document. Top of Document The Business Management Tab offers you access to the performance dashboard. You will also see a list of reports at the bottom of the page. See Item: 6 Find an invoice here. Details on the invoice search are on reverse. My account information displays all of your Dealer information. Details on reverse. User Management will allow you to give your team access to the resources in the community. The Performance Dashboard provides you with your Ranking, Focus 90, Growth Incentive, Parts Program, and Various other metrics relating to your business. 6 You will find various useful reports at the bottom of the Business Management Dashboard Tab. You can also search. 0//06 6 MTD Products
Managing Your Account the Tabs Clicking on the Invoice Search allows you to search by Date, Invoice Number, Product or Order Number. The simple guide provides quick navigation tips and reminders. Managing your Account follows this flow. Top of Document Choose Entity The My Account Info tab presents your account information. You can edit the Website and Social Media Section as well as the Shipping and Storage section. Summary Views of Floorplan Management and your Assets are also presented. 0//06 MTD Products Add users from your organization by selecting the User Management Tab. You will need a valid email address for the user and can select which portion of the system they have access to.
Chatter The simple guide provides quick navigation tips and reminders for how to communicate with members of the community using Chatter. You will find details on how to post on the other side of this document. Top of Document Access Chatter via the Chatter button or the Home Page. Updates, Files, Links and Polls can be posted to Chatter. First choose your post, select a relevant group and click the share button. You may also @mention someone to bring your post to the attention of someone in the dealer community. Groups are listed and allow you to target specific information categories. Search the Chatter feed on the home page. View the current feed from the home page. Like or unlike a post or comment on a post to join the conversation. 6 7 7 Expand chatter from the home page using the View All Chatter Button. 7 0//06 6 MTD Products
Chatter The simple guide provides quick navigation tips and reminders. Posting to Chatter has the following guidelines and content creation parameters. Top of Document Your Chatter content is accessed in the feed at the right. If you follow content you will see that content by clicking What I follow. Content sent to you will be listed, bookmarked content also appears. If you have Muted a discussion or a person it will be listed. 7 Users Click the People link to Follow People and see who you follow. @mention someone to inform them of your post. Groups Every post you create must be posted to a group just select the group closest to your comment. Click a group to see that group s feed. Files Create a topic or associate a post with a topic, simply use the # and post your topic. Example: #dealercommunity. Topics Use the share button to submit your post. The share button submits your post. 6 6 7 0//06 MTD Products
Marketplace The simple guide provides quick navigation tips and reminders. Listing and viewing Marketplace items for sale can be quickly achieved in the Community. Top of Document Click on the marketplace navigation button Filter your listings from the listings of others. Does not work. Create a new marketplace listing with one click. Sort Listings using column headings. 8 View a listing by clicking the Marketplace Listing Number. 6 Edit your existing listings by clicking the edit button. To search the marketplace click on the Family or Model Number Columns and click the letter of the alphabet that matches your search criteria. 0//06 7 8 7 6 MTD Products MTD Products
Marketplace The simple guide provides quick navigation tips and reminders. Listing Assets for sale follows this simple flow. Top of Document Enter the Product Information, Factory Information and Condition. Enter your account and contact information. Phone and City and State will auto-fill. When an asset has sold, click Edit and fill in the Buyer Information. 0//06 MTD Products
User Management Add New User To add a new user, Click Business Management -> User Management -> ADD NEW USER Fill out the User Detail Page and Click Create User. Insure users are given appropriate Site Access. You will get a User has been created successfully message on screen The new user will get an email with their Username and Password. They will need to reset their password upon initial login. 0//06 MTD Products
User Management Edit User Access Click the pencil icon to the left of the username to open the USER DETAIL page. Under Site Access Check and/or Uncheck the appropriate site access. Click save when complete. To update user information other than Site Access, please contact dealercommunitysupport@mtdproducts.com 0//06 MTD Products
DEALER COMMUNITY RELEASE.
Print Options After completing Customer s registration, click Printable View link Printable View links also available on Order, Asset, and Customer detail pages Print Registration after completion. Click on Registration Tab. Find Registration. Click on the Customer s name. Scroll down to click on the link to the registration detail. Click Printable View link
Export Details Ability to export your Registration, Customer & Asset lists Click on the Export link A.csv file (Excel) file will become available
Chatter Sort Expanded Options Ability to sort Chatter by Latest Posts or Most Recent Activity From the Chatter Tab or Home page. Click the drop down. Choose Latest Posts or Most Recent Activity Most Recent Activity = Most recent post or post with most recent comment Latest Post = Most recent post (omitting the latest comments)
Password Reset For forgotten passwords, I forgot my password link on the Community login page From the Login Page. Click the I forgot my password link and enter user name. You will receive an email with a secure code to the email address on record email will come from nonreply@mtdproducts.com. Enter Security code within 0 minutes of receiving. Create new password
Increase Site Access Options Additional Site Access Options. Provide more site security for your dealership Business Management Tab: Layers of Site Access & Data Security (if a user needs access to all of Business Management check both boxes). Account Info & Invoice Search. Account Info, Performance Dashboard & User Management Order Management Layers of Site Access & Data Security if a user needs access to all ordering (Parts and Whole goods) check both boxes. Orders Whole goods orders. Parts Inquiries Part availability, pricing inquiry and ordering On the Order Inquiry page, users will only see the Product Type of orders they have access to
Registration Search Ability to quickly perform a registration search for all serial numbers. From the Home page or Registration Inquiry page. Enter Serial Number for search. Click the Search button Registration information will display if available
Full Screen Options No Scroll Bar Improve the experience of parts ordering, warranty, invoice search and dealer dashboard screens Full page viewing for - Warranties - Parts Inquiry - Invoice Search - Performance Dashboard If you see this icon you know you are going to a full page view. No longer need to Create Order to view part availability and pricing, available on the main navigation