The Snell Group Pillar to Post On Demand Webinar Access Instructions 1 Pillar to Post On Demand Webinar Access Instructions System Requirements The on demand webinar is delivered via the WebEx platform. Please review the system requirements for WebEx at: http://www.thesnellgroup.com/webexreqs If your computer does not meet the requirements, you will not be able to view the webinar please ensure compatibility before proceeding with registration! To do so, you may join a test session at any time: http://www.thesnellgroup.com/webexsetup (click the Set Up button) Resource Page To get started, please visit the resource page on The Snell Group s website: http://www.thesnellgroup.com/ptp Registration Click the On Demand Webinar link on the Resource Page to access the WebEx recording information page: Figure 1: Link to WebEx
The Snell Group Pillar to Post On Demand Webinar Access Instructions 2 Figure 2: WebEx Recording Information Click the Register button to proceed. Complete the signup form make sure your email address is correct, as your registration information will be delivered to that address. Next, complete the payment details. American Express, MasterCard, and Visa credit cards are accepted. Make sure you enter the relevant billing information exactly as it appears on your credit card statement. Registration Confirmation Email Once you have successfully completed your registration, you will receive a registration confirmation email from messenger@webex.com containing your registration Access Code. If you do not receive this email within a few minutes, make sure to check your spam/junk folder in case it has been misrouted. IMPORTANT: Do not use the URL listed in the registration confirmation! Due to a WebEx system issue, it will be inaccessible. Instead, return to the Resource Page and use the link to return to the WebEx site.
The Snell Group Pillar to Post On Demand Webinar Access Instructions 3 Figure 3: Registration Confirmation Email Viewing the On Demand Webinar Once you have returned to the WebEx site via the On Demand Webinar link on the Resource Page (http://www.thesnellgroup.com/ptp), click the View button. You will be prompted to enter the Access Code found in your Registration Confirmation email. Enter it exactly as shown. Be careful if copying and pasting, as Outlook in particular will often add a space at the end of the code, rendering it invalid.
The Snell Group Pillar to Post On Demand Webinar Access Instructions 4 Figure 4: Entering Access Code Once you click OK and your Access Code is validated, the WebEx player will install if necessary, and launch the on demand webinar. Make sure to click Run or Allow if you are prompted with any security dialog boxes. An example is below depending on your web browser and operating system, your dialog box may look slightly different: Figure 5: Security Warning Example You can view the webinar any number of times during a 7 day period following successful registration by following the instructions above. While viewing the webinar, you will see a control panel, typically located in the lower right portion of your screen:
The Snell Group Pillar to Post On Demand Webinar Access Instructions 5 Figure 6: WebEx Player Control Panel You can navigate to individual chapters in the recording by accessing the Controls > Segment > Go To menu. WebEx Technical Support If you have difficulty installing WebEx software, or run into issues while attempting to view the ondemand webinar, please contact WebEx technical support, available 24 hours a day: 1-866-229-3239 (U.S. and Canada, toll-free) +1-408-435-7088 (International toll) After the Webinar: Course Test When you finish the webinar, you will be automatically directed to the Course Test page. If you would prefer to access it another time, return to the Resource Page and follow the link to the Course Test. Please make sure the email address you give on the Course Test matches the address you used to register for the on demand webinar.