You can do the following:

Preparation starts from 9 March onwards! You can do the following: üsubmit a copy of NRIC to register for Malaysia Account üsubmit application for Direct Deposit (to received commission in RM) üupdate your Billing and Shipping Address in Malaysia 2

Preparation starts from 9 March onwards! Updating Billing and Shipping Address in Malaysia 1. Email your request to my@doterra.com. 2. Once Customer Service Team received your submission, we will update your billing and shipping address within 3-5 working days. 3. You will received an email notification once the process is completed. 3

Preparation starts from 9 March onwards! Collection of Direct Deposit Form for preparation to receive commissions 1. Email the completed Direct Deposit Form to my@doterra.com 2. After the setup is done, you will receive an email notification from Customer Service Team. 3. All direct deposit form received before 10 th, the applicant will receive their commission on the same month itself. 4. Direct deposit form received after 10 th, the applicant will only receive the commission on 25 th of the following month. Note: Direct Deposit Form is a 1-time form, no need to submit monthly. Minimum amount for direct deposit USD 10 = RM 40 4

Email NRIC to my@doterra.com 1. Email your soft copy of NRIC (Government ID) to my@doterra.com and inform the Customer Service Team you would like to register for Malaysia account. To do this, you will need to provide a Malaysia shipping address. 2. Customer Service Team will start to process your registration when Malaysia Virtual Office has been turned on. You will receive an email notification from Customer Service Team upon successful registration and you are now able to login to your Virtual Office. 3. For further enquiries on registration process, you can send an email to my@doterra.com * When shipping commences at a later stage, new MY member must also submit a completed Malaysia Wellness Advocate Agreement Form together with a soft copy of NRIC. PLEASE KEEP AT LEAST ONE EXISTING LRP TEMPLATE (GAC / SG) UNTIL YOU HAVE CREATED MY OTG TEMPLATE!!!

Virtual Office for Malaysia Step-by-step Guide 6

GO TO mydoterra.com

Login in to your Malaysia Virtual Office Key in Member ID & Password and click Submit

For members who register for Malaysia Account only Please tick to agree to the terms and conditions and click CONTINUE

REMINDER: Please create your MY OTG LRP TEMPLATE first NOTE: IF YOU WISH TO DELETE YOUR EXISTING GAC / SG LRP TEMPLATE, PLEASE EMAIL SPECIFICALLY TO malaysia@doterra.com BEFORE YOUR LRP RUN DATE!!!!

HOW TO CREATE LRP TEMPLATE? 11

Click on Create a New LRP Template

Select on your preferred LRP date and then click Next to add product to your cart

Select Essential Oils

Select Single Oils

Select product to add to cart. You can also review cart to confirm the list of products added to your template.

Select quantity & view totals

Verify orders and click Continue

Please double check your billing address, item, quantities, pricing, PV and frequency BEFORE process as schedule (CLICK ONCE ONLY TO AVOID DUPLICATE ORDERS)

PLEASE MAKE SURE YOUR LRP CREATED TEMPLATE ARE SAVED. Orders will be processed and shipped based on the LRP date set by you in the template.

Now, you can enjoy the benefits of Virtual Office Create & edit Loyalty Rewards Program (LRP) template Place MY On The Ground (OTG) orders online Place MY OTG Point Redemption Order See your commission breakdown and team organization Enroll new Wellness Advocates online If you need further assistance, please do not hesitate to contact Customer Service Team at malaysia@doterra.com or call us at +6015-4877-0760. Thank you!

Online Enrollment Step-by-step Guide 22

GO TO mydoterra.com

Click Here How to be dōterra Wellness Advocate?

How to be dōterra Wellness Advocate? Select your preferred language, products to be shipped location and then click Continue

How to be dōterra Wellness Advocate? Select how you would like to purchase products and then click Continue

How to be dōterra Wellness Advocate? Fill up your personal information. Red asterisk are mandatory field

How to be dōterra Wellness Advocate? Fill up your enroller & sponsor ID, create password and then click Continue

How to be dōterra Wellness Advocate? Please double check your mailing and shipping address before click Continue

How to be dōterra Wellness Advocate? Select an Enrollment Kit and Add to Cart

How to be dōterra Wellness Advocate? View your order cart and fill in your Payment Information

How to be dōterra Wellness Advocate? Click process order & continue

How to be dōterra Wellness Advocate? Input your credit card information for payment and then select process order

How to be dōterra Wellness Advocate? Congratulation! Your first order already processed and remember your dōterra ID!

Delivery Timeline 35