North Texas Tollway Authority

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North Texas Tollway Authority Asset Management and Maintenance Practices Matt Scharfenberger Sr. ITS Manager Presented to ITS Texas Annual Meeting November 10, 2016 1

Functions of ITS Group 2

Lane Level Toll Collection Lane Miles of Roadway: 940 Tolled Lanes: 288 Year-To-Date Transactions: 758,011,341 Average Monthly Transactions: 63,167,612 Average Monthly AVI Transactions: 40,584,835 Average Monthly Image Transactions: 22,318,802 3

Lane Level Toll Collection Number of Linux based Controllers: 470 Lane Controllers: 394 VES Controllers: 76 Number of Cameras: 1051 IR Rear: 492 IR Front: 276 Color: 288 AVI Readers: 288 Loops: 1944 Axles: 288 UPS: 214 PDU: 226 4

Lane Level Toll Collection Active Monitoring Systems Tolling equipment and systems are actively monitored with Nagios.

Lane Level Toll Collection Active Monitoring Systems Tolling equipment and systems notifications sent through email from Nagios.

Lane Level Toll Collection Active Monitoring Systems Tolling performance actively monitored with TollView.

Lane Level Toll Collection Active Monitoring Systems Tolling cameras monitored with VES

Lane Level Toll Collection Active Monitoring Systems Loop performance monitored with KScan

Lane Level Toll Collection Active Monitoring Systems Loop performance analysis with KScan

Lane Level Toll Collection Secondary Monitoring Systems Tolling equipment data switches are actively monitored with WhatsUpGold

Lane Level Toll Collection Service Now ticket management Equipment repairs assigned and tracked are managed with Service Now

Lane Level Equipment 13

Lane Level Equipment 14

Lane Level Performance Indicators Monitored KPI Monitoring Tolling equipment and systems key performance indicators are actively monitored. Maintenance activities are tailored to address KPI trends.

Lane Level Performance Indicators Running monthly evaluation of image quality for historic performance patterns for individual lanes. 16

Lane Level Performance Indicators Running daily evaluation of lane usage identifies historic patterns for individual lanes. 17

Lane Level Performance Indicators Evaluation of performed maintenance 18

Lane Level Maintenance CRCP cracking through loop zone 19

Lane Level Maintenance CRCP repair 20

Lane Level Maintenance CRCP repair through loop zone 21

Lane Level Maintenance 22

Lane Level Maintenance 23

Lane Level Preventative Maintenance 24

Lane Level Preventative Maintenance 25

Lane Level Inventory Control 26

Traditional ITS Tradition ITS Services Scope Dynamic Message Signs maintain and manage 26 Skyline DMS. Video Surveillance maintain and manage 1,825 CCTV cameras. Current projects will add 400 additional cameras. RWIS maintain and manage 8 Vaisala RWIS Wavetronix maintain 12 Wavetronix, installing an additional 12. Future plans to install sensors at 50% of CCTV towers system wide.

Dedicated Fiber Network Fiber Maintenance Program Services Scope Emergency Repairs: Selected contractor provides 24/7/365 on-call emergency repair services. Service agreement provides for 2 hour response time and 4 hour mobilization for emergency repairs. NTTA staff actively supervise all emergency repairs Non-emergency repairs and support: Contract provides normal non-emergency repair services. Additional services provide small project services for minor fiber optic cable installations and upgrades.

Dedicated Fiber Network Contractor excavating without active locate ticket, caught on video surveillance. 29

Dedicated Fiber Network Damage from excavation, repair costs exceeded $80,000. Repair time 18 hours. 30

Dedicated Fiber Network Damage from excavation with active locate ticket, repair costs exceeded $50,000. Repair time 12 hours. 31

Dedicated Fiber Network Fiber buffer tubes and individual fiber strands exposed. 32

Dedicated Fiber Network HDPE conduits exposed by slope failure. Stretching of conduits prevented fiber break. 33

Dedicated Fiber Network No outage allowed for controlled rollover to relocated fiber. Downtime limited to less than one hour per buffer tube. 34

Maintenance Procurement and Planning Impacts to Scheduling Procurement types have an impact on scheduling RFQ, qualifications based can have lead times of 7 to 9 months. RFB, formal bidding can have lead times up to 6 months for delivery of equipment. Projects using informal procurement are the most advantageous for schedule. Budgeting for planned maintenance projects has a significant impact to schedule. Projects requiring Board approval have two to three months additional schedule time.

Questions 36

North Texas Tollway Authority Our Mission Provide a safe and reliable toll road system Increase value and mobility options for customers Operate the Authority in a businesslike manner Protect our bondholders Partner to meet our region s growing need for transportation infrastructure