The Power behind Data Centres HK Electric - Your Reliable Energy Partner
HK Electric - Your Reliable Energy Partner Serving the city for more than a century, HK Electric is one of the world's longest established utility companies and is the sole electricity supplier to Hong Kong Island and Lamma Island. The Company has invested in a state-of-the-art transmission and distribution system (mostly underground, and making it less vulnerable to external factors like lightning and adverse weather). To maintain this first-class supply reliability, we have adopted advanced monitoring and diagnostic systems round the clock, as well as a robust year-round preventive maintenance regime to minimise service disruption. As a world-class power company, HK Electric has maintained a safe and reliable electricity supply over the years: 1. Supply reliability rating of over 99.999% since 1997 2. Reasonable and affordable tariffs 3. World-class power quality with a sound record of voltage dip performance index 4. Unplanned customer minutes loss in 2017 of 0.5 minute 1
Hong Kong Island A Prime Location for Data Centres Hong Kong Island embraces the city's bustling business district of Central and other key commercial areas covering: Government headquarters and other affiliated buildings Major investment / commercial banks Insurance companies Telecommunication and IT companies Headquarters / branches of multi-national corporations Retail companies Setting up your data centre on Hong Kong Island will bring you the advantages of its close proximity to the heart of the metropolitan city where business is wholly concentrated. Advantages of Hong Kong Island for Setting up Data Centre Free flow of information Protection of data privacy IT talent pool Mature and stable business environment Robust telecommunications infrastructure World-class supply reliability Free from natural disasters Proximity to China Demand for data centre services 2
Rating of Hong Kong Tops the infrastructure pillar Top 2 in the Asia Pacific region for its global competitiveness 4 th in the world for its quality of electricity supply Source: The Global Competitiveness Report 2017-2018, World Economic Forum Ideal Location for Data Centre Hong Kong - Top 3 Japan - 13 th Australia - 21 st Malaysia - 24 th Thailand - 28 th Indonesia - 33 rd China - 35 th India - 36 th Source: Data Centre Risk Index 2016, Cushman & Wakefield 3
One-stop Customised Services Single-point Contact - Maintaining a single-point contact with HK Electric Solution - Giving recommendations on customer installations to further enhance supply reliability Technical Advice - Providing technical advice and guidance to obtain new or additional supply to meet growing load demand Service Update - Offering new service updates Finding the Right Locations HK Electric can provide you with the technical support and useful information to assist you in identifying a desirable site for your data centre operations: Capacity of electricity supply available at the site Technical information of the rising and lateral mains Supply reliability and network design Advise on supply availability and whether reinforcement is required within four working days 4
Ideal Locations on Hong Kong Island Ap Lei Chau - Easily accessible by public transport Chai Wan - Support from nearby co-location centres - Other data centres located in old industrial buildings after successful conversion, for example, the e-trade Plaza, which serves as a good example of a successful conversion Kennedy Town - Easily accessible by public transport Wong Chuk Hang - Easily accessible by public transport - Support from nearby co-location centres To help data centres improve cost effectiveness, we provide a comprehensive range of advisory services: 5
Tariff Advisory Services Customers with a large and stable load are likely to benefit from Maximum Demand (MD) Tariff. We offer free analyses to customers to visualise their electricity charges under Ordinary Tariff or MD Tariff, based on their most recent electricity consumption records. Energy Management Services Free energy audit and advisory service to improve energy efficiency. Smart meters to provide load profile data to devise energy efficiency programmes for large installations. Free advisory services on energy-saving and green solution / equipment and referral of equipment suppliers and contractors if required. 6
Collaboration with Stakeholders Government Support The HKSAR Government has introduced a number of measures to facilitate operators of data centres to identify suitable sites or premises in Hong Kong. Under the Revitalisation of Industrial Buildings measure, incentives that have been provided for the conversion of industrial buildings into data centres include: The exemption of waiver fees for changing part of eligible industrial buildings into data centre use. The Government will assess (based on the actual development and the high-tier data centre use) the premium for lease modification of such industrial lots. Interested parties can submit valid applications to the relevant government departments. To further support the development of data centres in Hong Kong, HK Electric has worked closely with the Office of the Government Chief Information Officer and InvestHK. We have also actively collaborated with data centre operators to jointly promote the industry. Co-location Service Providers Company Name iadvantage (A SUNeVision Company) Tier Level Location 3+ MEGA-I, 399 Chai Wan Road, Chai Wan, Hong Kong Space Available 350,000 sq. ft. Contact Details sales_query@iadvan tage.net CITIC Telecom International Limited 3+ 111 Lee Nam Road, Ap Lei Chau 500+ racks idc@citictel.com HKCOLO Sino Favour Centre, 1 On Yip Street, Chai Wan cs@hkcolo.com 7
Frequently Asked Questions 1. What are the advantages of setting up data centres on Hong Kong Island? Hong Kong Island is where Government departments have its headquarters and the head offices of many financial institutes, telecommunications and IT companies are located. Setting up a data centre here can provide you with the advantage of its proximity to all key business partners. Hong Kong Island also poses a good backup site for companies whose primary sites are located elsewhere. 2. Which parts of Hong Kong Island are most suitable for setting up data centres? Industrial areas like Chai Wan, Wong Chuk Hang and Ap Lei Chau are all suitable sites as they are easily accessible by public transport. 3. How competitive is the electricity tariff provided by HK Electric? When compared to other world-class cities, HK Electric's customers enjoy one of the world's most reliable electricity supply services at a competitive price. Simply browse our tariff tables (Non-Residential Tariff / Maximum Demand Tariff) for further details. 4. Is HK Electric offering special tariff rates to data centre operators? Data centre operators with a high and steady load are likely to benefit from the Maximum Demand Tariff. We will also offer the most favourable tariff rates based on your electricity consumption patterns. 8
Frequently Asked Questions 5. What is the estimated lead time required for arranging an electricity supply to my data centre? The supply lead time will depend on the site location and electricity demand. If the existing capacity is adequate, power supply will be available once the installation is ready for connection. If system reinforcement is required to meet additional demand, we will arrange a site meeting within four working days to provide an estimated supply schedule. 6. What is the outage record of power supply on Hong Kong Island? Since 1997, HK Electric has consistently maintained an excellent track record of more than 99.999% in supply reliability. This compares favourably with the reliability levels of other metropolitan cities like Tokyo, New York or London. 7. Can a data centre meet the Tier 4 standard when served by HK Electric? As long as the data centre is served by two utility feeds from different substations of the same power company, it will satisfy the Tier 4 requirements. 8. What kind of tailor-made service will HK Electric provide to us? HK Electric provides one-stop customised services to data centre operators. Our account managers, who are all professional engineers, will advise you on the most suitable solution to the electricity supply required by your data centre and assist you to identify the most desirable site. To help maintain a high operational efficiency in your data centre, we can also offer you a comprehensive range of energy management services like free energy audit and advisory service on energysaving, and so on. 9
Contact Us Owners or operators interested in setting up data centres on Hong Kong Island are welcome to contact our dedicated team for assistance: Email: datacentre@hkelectric.com Enquiry Hotline: (852) 3143 3990 Address: Customer Services Division 9/F, Electric Centre 28 City Garden Road North Point Hong Kong 10 R5(2018)