4K PTZ Camera Installation Manual

Transcription

1 4K PTZ Camera Installation Manual

2 1 Your Unique Login

3 Online Resources Use this QR code or visit to access: 1. An admin guide to walk you through creating your time-lapses and other administrative settings. 2. A digital PDF of this install guide. 3. Download links for the TrueLook mobile app. 4. Other help resources. Hardware Packing List PTZ Camera Mounting Bracket and Arm Control Box Pole Mounting Hardware Torx Wrench Twist-Lock Power Cord (120VAC or Solar) 2

4 Mounting Steps NOTE: You must use the included cables to ensure a weatherproof seal. Do not attempt to use your own cables or your warranty will be voided. Step 1: The mounting bracket/arm can be mounted to any pole 3 to 12.5 in diameter. Thread the included straps through the bracket s side slits (1) and around your pole. Tighten the worm gear with a flathead screwdriver to secure. 1 Alternatively, the bracket can be surface mounted (hardware not included).! BE SURE NOT TO PINCH OR DAMAGE THE NETWORK CABLE 3

5 Step 2: Mount the control box. For pole mounting, follow the same procedure used in Step 1. For surface mounting, you will need to remove the pole-mount brackets that come on the control box and attach the included wall mount brackets. Step 3: Find the metal safety-hanger loop inside the mounting arm. Carefully hook this loop to your PTZ camera so it cannot fall (3A). Securely connect the network cable into your camera. You will hear it click when connected (3B). The camera secures to the mounting arm by inserting and rotating. Tighten the torx screws on top of the mounting arm (3C). 3A 3B 3C 4

6 Step 4: Connect the camera to the control box by connecting their network cables. Hand-tighten the waterproof coupler. Do not over tighten. 4 Step 5: Connect the power cable to the control box. The connection is keyed, so ensure your pins are correctly aligned. Rotate the blue plastic nut to secure the connection. Step 6: Plug in the control box to a 120VAC power supply or your solar power unit. The power indicator light should turn on. Wait seconds and you will see the camera quickly spin around once. Your camera will come online automatically within 5 minutes at the links/logins provided. 5 5

7 Truelook 24/7 Support Your purchase of this TrueLook system includes customer and technical support. If you have any questions regarding the use or configuration of this equipment and software, please don t hesitate to contact us. Please have your serial number handy. You can find the serial number, starting with the letter, B, on a metal sticker on the bottom of the control box. It is rare, to say the least, to work with a company that responds as quickly as yours. Phone support@truelook.com Tony Bonjour / Materials Manager Goodman Manufacturing Office 102 W 3rd Street, Suite 725 Winston Salem, NC Extended Warranty If you purchase a TrueLook SAAS subscription along with your new webcam, TrueLook will provide continuing warranty coverage for such webcam after expiration of the Manufacturer s Warranty subject to the same terms and limits set forth in the Manufacturer s Warranty up to replacement of a defective webcam so long as you remain continuously subscribed to the TrueLook SAAS that you purchased with such new webcam (the TrueLook Extended Warranty ); provided, that TrueLook s maximum liability under the TrueLook Extended Warranty shall be to exchange a defective webcam for a new webcam of the same or a comparable model. For avoidance of doubt, if such TrueLook SAAS subscription ends or lapses for any reason, the TrueLook Extended Warranty on such webcam shall expire and will not be reactivated if such TrueLook SAAS subscription is reinstated. 6

8 Disclaimer: There are no installation services provided by TrueLook for this equipment. Neither TrueLook nor any of its affiliates shall be held responsible or liable in any manner for the improper installation or operation of any software or hardware installed by any party not authorized by TrueLook as a certified installer. Furthermore, customer agrees to hold harmless TrueLook and any of its affiliates from any and all liability and/or responsibility for any violation of local, state, or federal laws or regulations pertaining to the installation and/or operation of any of the hardware and/or software provided by TrueLook and its affiliates. The information contained in this document represents TrueLook s current product as of the date of publication and is subject to change without notice. TrueLook cannot guarantee the accuracy of any information presented. Product and company names mentioned herein may be the trademarks of their respective owners. 24/7 Toll Free Support: Call: support@truelook.com Copyright 2018, TrueLook, Inc.