Results of Telecommunications Usage Trend Survey 2007

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1 International Affairs Department, Telecommunications Bureau Vol. 19 No. 1 Biweekly Newsletter of the Ministry of Internal Affairs and Communications (MIC), Japan ISSN Please feel free to use the articles in this publication, with proper credits. STATISTICS Results of Telecommunications Usage Trend Survey 27 In April 28, MIC conducted a survey concerning the state of usage of information communications services and ownership of information communications equipment among households and corporations as of the end of 27, and compiled the results into the "Telecommunications Usage Trend Survey" The main contents of this survey are introduced here. STATISTICS Results of Telecommunications Usage Trend Survey 27 1 The number of Internet users has reached million, giving a penetration ratio within the population of 69.% (see figure 1). In addition, the proportion of optical fiber users among broadband users has continued to increase, going from 27.2% to 31.3% whereas on the other hand, the proportion of DSL users dropped from 27.7% to 18.9%, so that, for the first time, the number of households using optical fiber lines surpassed that for DSL lines, with the shift to optical fiber continuing to progress. (See figure 2). Also, with regard to Internet terminals used by individuals, the number of users from mobile devices such as mobile phones and PHS increased by 2.1 million since the end of the previous year (up 2.8%), for an estimated total of million (see figure 3). One of the reasons for this is probably that, with the increase in performance of mobile terminals that can handle one-seg broadcasts or full browsers, it is now possible to easily use them for large-volume contents such as sound or video, even without having a PC. International Policy Division, International Affairs Department, Telecommunications Bureau, Ministry of Internal Affairs and Communications (MIC) 1-2, Kasumigaseki 2-chome, Chiy odaku, Tokyo , Japan Fax: Tel: We welcome your comments via: eng/contact.html is available at: eng/newsletter.html Presentation materials of MIC are available at: eng/presentation.html distribution of this newsletter is possible if desired. 1

2 Figure 1: Trends in No. of Internet Users and Diffusion Rate (relative to population) (Individuals) 1 thousand 9, 8, 7, 6, 5, 4, 3, No. of users Diffusion rate (relative to population) 2,76 7, , , 1, 1, , YE97 YE98 YE99 YE YE1 YE2 YE3 YE4 YE5 YE6 YE7 Notes: (1) No. of Internet users (estimated) refers to the number of users estimated from the results of this survey of people aged 6 and over who had used the Internet during the preceding 12 months. All types of devices are assumed for connecting to the Internet, including PCs, mobile phones, personal handy-phone system (PHS) devices, personal digital assistants (PDAs), and game consoles (regardless of ownership); all purposes are assumed, including personal use, use for work, and use at school. 6, , , , ,754 8, (2) The diffusion rate (relative to population) (estimated) is obtained by dividing the total number of Internet users, million, by the estimated population of Japan as of October 27, million (Future Population Trend of Japan (Medium-range Forecast), the National Institute of Population and Social Security Research). (3) The numbers for YE 1997 through YE 2 are taken from the Telecommunications White Paper. The numbers for YE 21 through YE 27 are estimations taken from the Telecommunications Usage Trend Survey. (4) The range of ages subject to this survey was up to 1999, but was expanded to for 2, and then to 6-79 for 21, reflecting the expansion of users in age. Thus, consistency is not strictly maintained across the different survey periods. Figure 2: Types of Internet Connection Using a Home PC (Households) (Multiple choices allowed) (%) 65. Broadband line Optical line DSL CATV line 3rd generation mobile phone line Fixed wireless line YE5 YE6 YE7 ISDN line Telephone line (dial-up)

3 Figure 3: Types of Internet Terminal (Individuals) (End of 27) From mobile phone, PHS or PDA million (82.7%) From PC only million (16.7%) From PC million (88.7%) From both PC and mobile phone, PHS or PDA million (68.%) From mobile phone, PHS or PDA only 9.92 million (11.3%) 2.96 million (3.4%) 55 thousand (.6%) TV, etc, 3.58 million (4.1%) 6 thousand (.1%) TV, etc. only (.%) (Ref) Types of Internet Terminal (Individuals) in Telecommunications Usage Trend Survey 26 (End of 26) From PC only million (18.6%) From PC 8.55 million (92.%) From mobile phones, PHS or PDA 7.86 million (8.9%) From both PC and mobile phone, PHS or PDA 6.99 million (69.7%) 2.92 million (3.3%) 36 thousand (.4%) From mobile phones, PHS or PDA only 6.88 million (7.9%) TV, etc million (3.8%) 6 thousand (.1%) TV, etc. only 3 thousand (.%) 3

4 The proportion among households of the ownership rate of contactless e-money doubled from last year's 1.7% to 21.5%. Among those using contactless e-money in the shape of smart cards, about half are using the one that is combined with a smart card train pass, with the penetration rate progressing in urban areas (see figures 4 and 5). Figure 4: Ownership Rate of Contactless e-money (Individuals) (Multiple choices allowed) (%) YE6 YE7 YE6 YE7 YE6 YE7 Any type of e-money 8.7 Combined with a smart card train pass Mobile phone type Note: The 26 survey did not cover e-money that is combined with a smart card train pass. Figure 5: Ownership Rate of Contactless e-money (Individuals) (Multiple choices allowed) By size of municipality (End of 27) (%) Any type of e-money Combined with a smart card train pass 7.8 Mobile phone type Special wards, government ordinance cities, prefectural capitals 2.2 Any type of e-money Other cities 6.7 Mobile phone type Any type of e-money Mobile phone type Towns and villages 4

5 12.6% of companies are using ASP/SaaS (see figure 6). In addition, with regard to topics such as ASP/SaaS usage, the implementation of investment in IT, the putting in place of a CIO (Chief Information Officer), and the implementation of ICT training for employees, increased labor productivity is being seen in corporations where ICT usage is progressing or that have put in place an organizational approach towards ICT (see figure 7). Figure 6: Use of ASP/SaaS (Businesses) Using Not using % 2% 4% 6% 8% 1% Figure 7: Use of ASP/SaaS and Labor Productivity (Businesses) (1,yen) Using ASP/SaaS Investing in IT Putting in place CIO ICT training for employees No Yes No Yes No Yes No Yes With regard to filtering software and services, of households that responded "I am quite familiar with it" or "I have heard of it," 77.7% are using PC filtering software, and 63.3% a mobile phone filtering service (see figure 8). With regard to the state of usage in children's terminals, the percentage was 12.9% for PCs, and 21.6% for mobile phones, with mobile phone usage growing (see figure 9). 5

6 Figure 8: Recognition of Filtering Software/Services (Households) (End of 27) % 1% 2% 3% 4% 5% 6% 7% 8% 9% 1% Filtering software on a PC I am quite familiar with it. 22. I have heard of it. I didn't know. No answer Filtering services on a mobile phone Note: Responded to only by households that have children aged below 18. Figure 9: Use of Filtering Software/Services on the PC or Mobile Phone Used by Children Aged Below 18 (Households) % 1% 2% 3% 4% 5% 6% 7% 8% 9% 1% Filtering software on a PC YE6 YE7 Using Not using No answer Filtering service on a mobile phone YE6 YE Note: The households subject to this survey item were limited to those having children aged below 18 who access the internet by using a PC or a mobile phone. 6