Digital Austria = egov best practice in d Europe

Transcription

1 Digital Austria = egov best practice in d Europe egovernment ICT Digital Agenda - Digital Roadmap eidas Univ.Lect. Christian Rupp, CMC

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3 ICT in the public sector is like a large vessel - it needs clear decisions quite ahead before real movement can be planned! Change Management political will to change organization+legal What s legally allowed? What s the political will? Infrastructure, eid, esig, Security G2B G2C Marketing, eskills What s technological possible? How can technology help? What does the customer want? target oriented portals live situations user language Open Government Data - edemocracy

4 egovernment Act legal basis entered into force on 1st March 2004 designed especially for the electronic communication between citizens and the business world with and between public administrations considers Data Protection Act 02 - defines terms and rules - identity and authenticity - citizen card function - source identification number - unique identification in data files - sector-specific personal identifiers - official signatures - citizen card use in private sector - electronic delivery

5 eid and Mobile Devices

6 Features of mobile phone signature Alternative to card-based eid Platform- and location independent important step towards usability and dissemination of modern egovernment services because no software installation on the local PC, just the browser, no special computer skills and no card readers are needed for use. No requirement on the mobile phone or SIM Just receiving SMS App as alternative high-potential also in private sector applications Compare Value: 93prOZtC1e Your TAN: uaw4gf (5min valid)

7 New: mobile phone signature APP Instead of SMS channel Either: TAN sent via APP Or: QR-code Modern, state-of-the-art development, convenient, secure

8 Mobile Phone Signature Currently: More than active users Far more than usages per month new registrations each month > 200 eservices (public as well as private sector)

9 Example: Criminal record certificate HELP.gv.at USP.gv.at portal Electronic File System (ELAK), Central Register backoffice (edelivery) edelivery service

10 Entry:

11 search: criminal record certificate

12 Selection of form and online identification

13 Identification using mobile phone signature

14 Identification using mobile phone signature Compare value: 7gqSgCgSTFh Your TAN (5min valid): bqz48n

15 Completion of the pre-filled form

16 epayment

17 success

18 edelivery notification

19 Login and identification at delivery service

20 Save/ download/ forward document

21 Voilà

22 source/origin of document content of document authenticity

23 Signature verification Follow the link in the individual document for information or go directly to the signature verification service of the AT Supervisory Authority for electronic signatures

24 The verification procedure and result Upload doc. See: Signatory Verification successful Valid certificate chain Link to detailed and signed report

25 Service uses the EU Trust List Currently: 180 trust service providers in 31 national lists. Tool for analysis:

26 What did we see? Simple eid usage (eidas LoA high) Trust services in action: strong Website authentication qualified esignature esignature Validation registered edelivery edocument

27 Another practical example Opening a bank account and login Cross border-scenario: Usage of the AT mobile phone signature and eid for an Icelandic Bank (STORK 2 - pilot)

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30 Start authenticating using an AT eid Austrian eid and eidas regulation

31 Austrian eid and eidas regulation

32 Austrian eid and eidas regulation

33 Austrian eid and eidas regulation

34 Austrian eid and eidas regulation

35 Bank receives person data from the eid Austrian eid and eidas regulation

36 Enter additional data the bank needs Austrian eid and eidas regulation

37 and sign the data (form) with a qualified electronic signature Austrian eid and eidas regulation

38 Austrian eid and eidas regulation

39 At last. Austrian eid and eidas regulation

40 Opening the bank account completed (Awaiting confirmation of the bank) Austrian eid and eidas regulation

41 Login - Austrian eid and eidas regulation

42 Austrian eid and eidas regulation

43 Austrian eid and eidas regulation

44 Austrian eid and eidas regulation

45 Austrian eid and eidas regulation

46 here we are Austrian eid and eidas regulation

47 What have we seen? Practical example: remote qual. esignature and eid Practical example: cross border eid usage Practical example: cross border qual. esignature usage Some bureaucracy ;-) Urgent need for full eidas implementation Austrian eid and eidas regulation

48 CrossBorder eservice

49 It is not the strongest of the species that survives, nor the most intelligent. It is the one that is most adaptable to change! according to Darwin s Origin of Species

50 egovernment - it s a journey not a destination! egovernment and Technology Made in Austria! CHRISTIAN RUPP Spokesperson Federal Platform Digital Austria Austrian Federal Chancellery Special Representative Digitization Austrian Federal Economic Chamber Christian.Rupp@wko.at twitter.com/ruppchristian facebook.com/ruppchristian