Verizon Wireless Pricing Offer (Auto Add)

Transcription

1 Verizon Wireless Pricing Offer (Auto Add) Definitions: Contract: NYS Contract Group Award Contract PS63766 Customer: An entity eligible to purchase off this Contract that has placed an order with Verizon Wireless under this Contract. Government Subscriber: An employee of Customer utilizing Wireless Service whose account is set up in Customer s name and for which Customer bears payment responsibility. Equipment: Mobile, transportable, or portable cellular telephones or similar devices and ancillary accessories used by Subscribers in conjunction with Wireless Service. Subscriber: The ultimate user of Wireless Service provided by or through Verizon Wireless. A Subscriber may be a Government Subscriber. Each Wireless Service telephone number is deemed to be associated with a separate Subscriber. Wireless Service: Each and every radio service that is defined by the Federal Communications Commission ( FCC ) as Commercial Mobile Radio Service ("CMRS"), and is subject to FCC rules related to communications through radio transmissions. NYS CONTRACT GROUP AWARD CONTRACT PS63766 Term: To qualify for Verizon Wireless' Pricing Offer, the State of New York has executed a Ten (10) year term Contract with Verizon Wireless with an allowance for annual termination after the initial (5) five-year period. Eligible Calling Plan: Any generally available Verizon Wireless calling plan with a monthly access fee of $34.99 or higher that does not prohibit discounts. Eligible Data Feature: Any generally available Verizon Wireless data feature with a monthly access fee of $24.99 or higher, added to an Eligible Calling Plan that does not prohibit discounts. Rates and charges: The Rates and Charges for each line of service are determined by the chosen calling plan, options and features. The State of New York is eligible to activate subscriber lines on any generally available business or eligible consumer calling plans introduced by Verizon Wireless during the term of the Contract. As long as a Government Subscriber has a line on a particular calling plan, the monthly access fees and non-promotional allowance of minutes and/or megabytes in that particular calling plan will not change for that Government Subscriber s lines on that calling plan during the line term. Other rates, charges and fees, including but not limited to options, feature charges and 411 Connect, may vary following 30 days notice. Verizon Wireless may change or discontinue generally available business or consumer calling plans for new Subscribers. Subscribers activating new service will receive the then current calling plan rates. Calling plans, discounts and purchase of Equipment pursuant to the Cfontract are only available through the Verizon Wireless business sales channel and are not available through agents or at retail store locations. Grandfathered Pricing. Subscribers who are currently procuring service from Verizon Wireless under plans only available under agreements dated prior to November 13, 2012 ("Grandfathered Plan") shall be eligible to continue receiving the monthly access, associated per minute airtime pricing and shared home airtime minutes upon terms and conditions set forth in the Grandfathered Plan until those subscribers either migrate to the pricing under the Contract, under plans that become available under the Contract or terminate pursuant to the terms of the Grandfathered Plan. Customer s Government Subscriber s upgrading basic phone or Smartphone Equipment at the time of eligibility on a voice or voice and data bundled plan may remain on their current Grandfathered plan. Customer may not activate new lines of service on the Grandfathered Plan nor can Customer upgrade data Equipment such as PC Cards, USB Modems, etc. on a Grandfathered Mobile Broadband plan. Any and all Government Subscribers who satisfy the pricing plan requirements may migrate or activate new lines of service on those price plans available under this Contract in addition to price plans that become available under this Contract. The Grandfathered Plan subscribers will not be eligible to participate in any access or usage discounts, shared home airtime minutes or other benefits available under the new contract until such subscribers migrate to the pricing in this Contract, in the manner described above. Shared home airtime minutes may not be shared between subscribers of the Grandfathered Plan and the America's Choice for Business Plan, Voice and Data Bundles for Business, NYS Expanded Footprint Local Share Plans for Business and/or any other SharePlan that may become available under the contract. Early Termination Fees ( ETF ): Early termination fees are waived for Government Subscribers of the State. This Verizon Wireless offer supersedes all previous offers to the State of New York. Monthly Access Fee Discount on Eligible Calling Plans and Eligible Data Features 19% September 18, 2017 PS63766 Group Award Page 1 of 43

2 UNBUNDLED CALLING PLANS Custom State of New York Nationwide Flat Rate Calling Plan The calling plan below reflects the monthly access fee discount. No additional discounts apply. Custom State of New York Nationwide Flat Rate Calling Plan Monthly Access Fee $6.99 Domestic Anytime Voice Minutes Per Month $0.06 per minute Domestic Night &Weekend Minutes Per Month Domestic Mobile to Mobile Minutes Per Month Domestic Text/PIX/FLIX Messages 200 per month Messages over Allowance $0.10 to send/ $0.02 to receive Domestic Long Distance Data Sent & Received $1.99/MB per data package (Data can be blocked) NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options. Nationwide Calling Plan The calling plan below reflects the monthly access fee discount. No additional discounts apply. Nationwide Calling Plan Monthly Access Fee $49.99 Domestic Anytime Voice Minutes Per Month Domestic Night &Weekend Minutes Per Month Domestic Mobile to Mobile Minutes Per Month Domestic Text/PIX/FLIX Messages 500 per month Messages over Allowance $0.10 to send/ $0.02 to receive Domestic Long Distance Data Sent & Received $1.99/MB per data package (Data can be blocked) NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options. (Domestic) BlackBerry/Smartphone Data Feature for Nationwide Flat Rate and Voice Calling Plan The calling feature below reflects the monthly access fee discount. No additional discounts apply. Domestic BlackBerry/Smartphone Data Feature Monthly Access Fee $24.99 Domestic Data Allowance for and Internet/Intranet Browsing 5 GB Domestic Voice Per Minute Rate Per Applicable Voice Plan Domestic Data Overage $10.00 per GB ($ per Kilobyte) NOTE: Subject to the Mobile Broadband Access terms and conditions. Feature can only be added to the Custom Nationwide Flat Rate and Voice Calling Plans. Nationwide Flat Rate Calling Plan The calling plan below reflects the monthly access fee discount. No additional discounts apply. Nationwide Flat Rate Calling Plan Monthly Access Fee $11.99 Domestic Anytime Voice Minutes Per Month $0.25 per minute Domestic Long Distance Domestic Roaming Mobile Data Sent or Received /MB (Data can be blocked) NOTE: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. 1 Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to a data package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. 2 Data sent or received will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte. September 18, 2017 PS63766 Group Award Page 2 of 43

3 Wireless Priority Service (WPS) Access A discount has been applied and this plan is not eligible for any further discounts. Wireless Priority Service Access WPS Access Feature Initiation Fee $0.00 WPS Access Monthly Access Fee $0.00 WPS Access Per Minute $0.00 NOTE: Wireless Priority Service Access (WPS Access) is subject to the terms and conditions of the Contract and calling plan. A WPS Access function is available on a limited portion of the Verizon Wireless owned and operated 800/1900 MHz network, and is available only to individuals authorized by the Office of the Manager National Communications System (NCS). WPS Access provides end users with the ability to be placed into a queue for the next available wireless voice channel ahead of end users not subscribing to WPS Access. Verizon Wireless makes no assurances regarding waiting times associated with WPS, nor can Verizon Wireless ensure that WPS Access calls will be connected. The WPS Access charges, are all in addition to the charges associated with your Verizon Wireless calling plan. Contact your Verizon Wireless representative for complete details on WPS Access. Nationwide Plus Canada Calling Plans The calling plans below reflect the monthly access fee discount. No additional discounts apply. Nationwide Plus Canada Rate Calling Plans Plan 450 Minutes 900 minutes Monthly Access Fee $59.99 $79.99 Monthly Access Fee (19% Standard Monthly Access Fee Discount Applied) $48.59 $64.79 Domestic and Canada Anytime Voice Minutes Per Month $0.45 per minute $0.40 per minute IN Calling Minutes (Mobile to Mobile) 1000 Night & Weekend Minutes 1000 Long Distance (includes US, Canada and Puerto Rico) Roaming (includes US, Canada and Puerto Rico) Mobile Data Sent or Received /MB (Data can be blocked) NOTE: Current coverage details can be found at Anytime minutes, Night and Weekend Minutes, and per minute rates are for use from within the Nationwide Plus Canada rate and coverage area. IN Calling Minutes are for use from within the Nationwide Plus Canada rate in coverage area in the U.S. and Puerto Rico. See attached Calling Plan and Feature Details for important information about calling plans, features and options. Roaming in Canada outside of the Nationwide Plus Canada Rate and Coverage Area is $0.69 per minute. 1 Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to data package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. 2 Data sent or received will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte. **Per Minute Rates are not subject to monthly access fee discounts. September 18, 2017 PS63766 Group Award Page 3 of 43

4 MESSAGING FEATURES Messaging Feature: Flat Rate Voice Plan The feature below reflects the monthly access fee discount. No additional discounts apply Service Feature Monthly Access Monthly Allowance Text/Pix/Flix $ Messages Over Allowance $0.10 to send/ $0.02 to receive Note: Current Messaging terms and conditions apply. This plan is limited to Authorized Users that are Agencies of the State of New York, as defined in Appendix B, Section 5, Definitions, which reads as follows: AGENCY OR AGENCIES The State of New York, acting by or though one or more departments, boards, commissions, offices or institutions of the State of New York. Messaging Feature: Voice Allowance Based Plans The feature below reflects the monthly access fee discount. No additional discounts apply Service Feature Monthly Access Monthly Allowance Text/Pix/Flix $10.00 Note: Current Messaging terms and conditions apply. This service feature can be added to the Custom Flat Rate Voice Plan. September 18, 2017 PS63766 Group Award Page 4 of 43

5 SHARED/POOLED VOICE and VOICE & DATA BUNDLED PLANS America s Choice SM for Government Voice Calling Plans The calling plans below reflect the monthly access fee discount. No additional discounts apply AC for Government Voice Calling Plans: Add-A-Line 200 Voice Minutes 500 Voice Minutes Shared Domestic Anytime Voice Minutes Per Month Monthly Access Fee (pooled minutes) $10.00 $14.99 $29.99 Domestic Text/PIX/FLIX Messages 500 per month 800 per month 800 per month Voice Overage Rate $0.06 per minute Domestic Night &Weekend Minutes Domestic Mobile to Mobile Minutes Messages over Allowance $0.10 to send/ $0.02 to receive Domestic Long Distance Domestic Data Billed in minute of use increments deducted from monthly voice allowance minutes associated with each plan. Domestic Data Overage Rate Minutes used over the voice allowance would be billed at the plan overage rate of $0.06 per minute. OPTIONAL FEATURE Domestic Push-to-Talk Plus $2.00 additional per user, per month NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options. The addition of any messaging feature package will replace the included feature allowance. Add-A-Line plan can only share/pool minutes with the Custom 200 Minute and 500 Minute plans (voice and voice & data) and is limited to Authorized Users that are Agencies of the State of New York, as defined in Appendix B, Section 5, Definitions, which reads as follows: AGENCY OR AGENCIES The State of New York, acting by or though one or more departments, boards, commissions, offices or institutions of the State of New York. No more than 50% of plans on a single account can be placed on the Add-a- Line Voice plan. (Domestic) America s Choice SM for Government Voice & 3G Data Plans The calling plans below reflect the monthly access fee discount. No additional discounts apply Domestic AC for Government Voice &Data Plans: Add-A-Line Voice/Data Bundle 200 Voice/Data Bundle 500 Voice/Data Bundle Shared Domestic Anytime Voice Minutes Per Month 0* Monthly Access Fee $29.99 $34.99 $49.99 Domestic Data Allowance (INCLUDES and Internet/Intranet Browsing) 2 GB Pooled 5 GB pooled Overage Rate $0.06 per minute Domestic Data Overage $10.00 per GB ($ per Kilobyte) Domestic Night &Weekend Minutes Domestic Mobile to Mobile Minutes Domestic Text/PIX/FLIX Messages 800 per month Messages over Allowance $0.10 to send/ $0.02 to receive Domestic Long Distance OPTIONAL FEATURE Mobile Broadband Connect (Tethering)/ Hot Spot $8.00 for 3 GB Mobile Broadband Connect (Tethering)/ Hot Spot Overage $10.00 per GB ($ per Kilobyte) Domestic Push to Talk Plus (device dependent) NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options. Subject to the Mobile Broadband Access terms and conditions; additional terms and conditions apply to, Megabyte (MB), PDA and BlackBerry Plans. *Minutes can share from voice and/or voice & data bundle plans. No more than 50% of plans on a single account can be placed on the Add-a- Line Voice/Data Bundle plan. 3G Equipment only. Authorized Users may choose to activate Mobile Broadband Connect (Tethering)/Hot Spot Optional Add-On feature for $8.00/ 3GB on 3G devices. September 18, 2017 PS63766 Group Award Page 5 of 43

6 (Domestic) America s Choice SM for Government Voice & 4G Data Plans The calling plans below reflect the monthly access fee discount. No additional discounts apply Domestic AC for Government Voice &Data Plans: Add-A-Line Voice/Data Bundle 200 Voice/Data Bundle 500 Voice/Data Bundle Shared Domestic Anytime Voice Minutes Per Month 0* Monthly Access Fee $29.99 $34.99 $49.99 Domestic Data Allowance (INCLUDES and Internet/Intranet Browsing) 2 GB Pooled 5 GB pooled Monthly Access Fee $37.99 $42.99 $57.99 Domestic Data Allowance (INCLUDES and Internet/Intranet Browsing) 5 GB Pooled 8 GB pooled Overage Rate $0.06 per minute Domestic Data Overage $10.00 per GB ($ per Kilobyte) Domestic Night &Weekend Minutes Domestic Mobile to Mobile Minutes Domestic Text/PIX/FLIX Messages 800 per month Messages over Allowance $0.10 to send/ $0.02 to receive Domestic Long Distance OPTIONAL FEATURE Domestic Push to Talk Plus (device dependent) NOTE: See attached Calling Plan and Feature Details for important information about calling plans, features and options. Subject to the Mobile Broadband Access terms and conditions; additional terms and conditions apply to, Megabyte (MB), PDA and BlackBerry Plans. *Minutes can share from voice and/or voice & data bundle plans. No more than 50% of plans on a single account can be placed on the Add-a- Line Voice/Data Bundle plan. 4G Equipment and 4G coverage are required for 4G service. Authorized Users may choose a greater domestic data allowance (additional $8.00 for 3GB) to allow for increased data consumption from Mobile Broadband Connect (Tethering)/Hot Spot. Plan for Smartphones - Government Government Subscribers Only This plan is not eligible for monthly access fee discounts. Monthly Access Fee $70.00 Monthly Anytime Minutes Domestic, Canada and Mexico Domestic Data and Messaging Allowance* Canada & Mexico Data and Messaging Allowance** Mobile Hotspot^ Domestic, Canada and Mexico Long Distance Toll Free^^ International Messaging Allowance^^^ Notes: Coverage area includes the Verizon Wireless 4G network; and the 3G and Extended partner networks, while available. Data speeds are not guaranteed while on Extended or roaming partner networks. Only a 4G LTE GSM/UMTS global-capable smartphone can be activated on this plan. No domestic roaming or long distance charges. *After 25 GB of data usage on a line during any billing cycle usage may be prioritized behind other customers in the event of network congestion. To ensure users are able to maximize their high-speed data use for business applications, video applications will stream at up to 480p. **For data usage in Canada and Mexico, after the first 512 MB of usage in a day, throughput speeds will be reduced for the remainder of the day. ^Mobile Hotspot is available on all capable devices and allows the line to share data allowance with multiple Wi-Fi enabled devices. If 15 GB of Mobile Hotspot data usage is exceeded on any line in any given billing cycle, Verizon Wireless will limit the data throughput speeds for additional usage for the remainder of the then-current billing cycle for the line that exceeds the data usage. ^^Toll free calling from the US to Canada and Mexico, from Mexico to the US and Canada, and from Canada to the US and Mexico. ^^^ Messaging from within the United States to anywhere in the world where messaging services are available. For other messaging rates go to September 18, 2017 PS63766 Group Award Page 6 of 43

7 International Options Monthly Features: Mexico and Canada The calling features below reflect the monthly access fee discount. No additional discounts apply. International Options Monthly Feature: Mexico and Canada 0 Voice Minutes 0 Voice Minutes 100 Voice Minutes 250 Voice Minutes 500 Voice Minutes Monthly Access Fee (1 Month)* $10.00 (SPO 428)* $20.00 (SPO 426)* $15.00 (SPO 441)* $30.00 (SPO 425)* $25.00 (SPO 443)* Monthly Access Fee less discount $10.00 $20.00 $15.00 $24.30 $25.00 International Options Monthly Recurring Feature: Mexico and Canada 0 Voice Minutes 0 Voice Minutes 100 Voice Minutes 250 Voice Minutes 500 Voice Minutes Monthly Access Fee (Recurring)** $10.00 (SPO $20.00 (SPO 427)** 446)** $15.00 (SPO 434)** $30.00 (SPO 424)** $25.00 (SPO 442)** Monthly Access Fee less discount $10.00 $20.00 $15.00 $24.30 $25.00 Voice Overage Rate Pay Go $0.10/minute $0.05/minute Data Allowance MB 250 MB 100 MB 250 MB 1 GB Data Overage Rate After Allowance 2 $10.00/100 MB $20.00/1 GB Messaging Allowance 3 Pay Go 100 sent; unlimited 250 sent; unlimited 500 sent; unlimited incoming incoming incoming Messaging Overage Rate After $0.05/Sent Pay Go $0.10/Sent Message Allowance 2 Message Notes: Current coverage details and additional information can be found at 1 The data allowance applies in Canada and Mexico only, where coverage is available. All data usage, including dedicated Mobile Hotspot, deducts from the same data allowance. Requires an eligible domestic data plan or feature and an International GSM capable device. 2 The overage rate is not eligible for discounts. 3 Multimedia messages (MMS) are included in the allowance, but incur data transport charges (deducts from the International data allowance). Pay Go rates for International Voice, International Messaging, and Data Roaming can be found at * This is a monthly feature and will be removed from the account one month after being added to an account. ** This is a recurring feature and will remain on the account until removed. International Options Monthly Features: 140+ Countries The calling features below reflect the monthly access fee discount. No additional discounts apply. International Options Monthly Feature: 140+ Countries 0 Voice Minutes 0 Voice Minutes 100 Voice Minutes 250 Voice Minutes Monthly Access Fee (1 Month)* $25.00 (SPO 431)* $50.00 (SPO 433)* $40.00 (SPO 445)* $85.00 (SPO 423)* Monthly Access Fee less discount $20.25 $40.50 $32.40 $68.85 International Options Monthly Recurring Feature: 140+ Countries 0 Voice Minutes 0 Voice Minutes 100 Voice Minutes 250 Voice Minutes Monthly Access Fee (Recurring) $25.00 (SPO 412)** $50.00 (SPO 432)** $40.00 (SPO 444)** $85.00 (SPO 422)** Monthly Access Fee less discount $20.25 $40.50 $32.40 $68.85 Voice Overage Rate Pay Go $0.25/minute Data Allowance MB 250 MB 100 MB 250 MB Data Overage Rate After Allowance 2 $25.00/100 MB Messaging Allowance 3 Pay Go 100 sent; unlimited 250 sent; unlimited incoming incoming Messaging Overage Rate After Allowance 2 Pay Go $0.25/Sent Message Notes: Current coverage details and additional information can be found at 1 The data allowance applies in 140+ countries where coverage is available. All data usage, including dedicated Mobile Hotspot, deducts from the same data allowance. Requires an eligible domestic data plan or feature and an International GSM capable device. 2 The overage rate is not eligible for discounts. 3 Multimedia messages (MMS) are included in the allowance, but incur data transport charges (deducts from the International data allowance). Pay Go rates for International Voice, International Messaging, and Data Roaming can be found at 1 This is a monthly feature and will be removed from the account one month after being added to an account. 2 This is a recurring feature and will remain on the account until removed. September 18, 2017 PS63766 Group Award Page 7 of 43

8 WIRELESS MOBILE BROADBAND DATA PLANS 4G Mobile Broadband Access Data Plan: 2 GB Pooled A discount has been applied and this plan is not eligible for any further discounts. 4G Mobile Broadband Access Only: 2 GB Monthly Access Fee $31.99 Domestic Data Allowance for and Internet/Intranet Browsing 2 GB Pooled Overage Rate Per GB $10.00 ($ per Kilobyte) NOTE: Subject to the Mobile Broadband Access terms and conditions. This plan will only pool allowances with subscribers on the 4G Mobile Broadband Access 2 Gigabyte Pooled Plan, the 4G Mobile Broadband Access 5 Gigabyte Pooled Plan, and the 4G Mobile BroadbandAccess 2 Gigabyte Pooled Plan for Tablets/Netbooks. 4G Mobile Broadband Access Data Plan: 5 GB Pooled A discount has been applied and this plan is not eligible for any further discounts. 4G Mobile Broadband Access Only: 5 GB Monthly Access Fee $34.99 Domestic Data Allowance for and Internet/Intranet Browsing 5 GB Pooled Overage Rate Per GB $10.00 ($ per Kilobyte) NOTE: Subject to the Mobile Broadband Access terms and conditions; additional terms and conditions apply to, Megabyte (MB), PDA and BlackBerry Plans. This plan will only pool allowances with subscribers on the 4G Mobile Broadband Access 5 Gigabyte Pooled Plan, the 4G Mobile Broadband Access 2 Gigabyte Pooled Plan, and the 4G Mobile Broadband Access 2 Gigabyte Pooled Plan for Tablets/Netbooks. 4G Mobile Broadband Access Data Plan: A discount has been applied and this plan is not eligible for any further discounts. 4G Mobile Broadband Access Only: Monthly Access Fee $39.99 Domestic Data Allowance for and Internet/Intranet Browsing Overage Rate Per GB N/A NOTE: Subject to the Mobile Broadband Access terms and conditions; additional terms and conditions apply to, Megabyte (MB), PDA and BlackBerry Plans. Streaming video and machine-to-machine applications are prohibited uses on this plan. Verizon Wireless will limit the data throughput speeds should 25 GB of data usage be reached in any given billing cycle on any line. Data throughput speeds for additional usage will be limited for the remainder of the then-current bill cycle for the line(s) that exceed the 25 GB high-speed data usage threshold. We reserve the right to adjust data throughput limitation thresholds to as low as 5GB with prior written notice. 4G Mobile Broadband Access Data Plan for Tablet/Netbook Devices: 2 GB Pooled A discount has been applied and this plan is not eligible for any further discounts. 4G Mobile Broadband Access Only: 2 GB Monthly Access Fee $29.99 Domestic Data Allowance for and Internet/Intranet Browsing 2 GB Pooled Overage Rate Per GB $10.00 ($ per Kilobyte) NOTE: Subject to the Mobile Broadband Access terms and conditions. This plan will only pool allowances with subscribers on the 4G Mobile Broadband Access 2 Gigabyte Pooled Plan for Tablets/Netbooks, the 4G Mobile Broadband Access 5 Gigabyte Pooled Plan, and the 4G Mobile Broadband Access 2 Gigabyte Pooled Plan. Public Sector Mobile BroadbandAccess Share Plans The data plans below reflect the monthly access charge discount. No additional discounts apply. Public Sector Mobile Broadband Share Plans 5 Gigabytes 10 Gigabytes 20 Gigabytes Monthly Access Charge $39.99 (90239) $59.99(90240) $99.99(90241) Shared Domestic Data Allowance 5GB 10GB 20GB Overage Per Gigabyte $8.00 Per Gigabyte Note: This plan is available for domestic data only devices, on the Verizon Wireless network only. Data Sharing: At the end of each bill cycle, any unused data allowances for lines sharing on the same account will be applied to the overages of the other lines on the same account beginning with the line with the lowest overage need. Plan changes may not take effect until the billing cycle following the change request. Current Mobile Broadband coverage details can be found at New activations on these service plans require 4G LTE devices. Existing customers transitioning to one of these service plans are able to utilize existing 3G devices. The 5GB, 10GB, and 20GB Public Sector Mobile Broadband Plans are able to share with each other. September 18, 2017 PS63766 Group Award Page 8 of 43

9 Custom Flat Rate Mobile Broadband - Government Government Subscribers Only This plan is not eligible for monthly access fee discounts. Monthly Access Fee $34.99 Domestic Data Allowance* Overage Rate per KB NA NOTE: Subject to the Mobile Broadband terms and conditions; additional terms and conditions apply to, Megabyte (MB), and Smartphone data Plans. Throughput speeds on the Custom Flat Rate Mobile Broadband will be limited up to 600kbps throughout the duration of each billing cycle while on the Verizon Wireless 4G network only. Data speeds are not guaranteed while on Extended or roaming partner networks. Devices utilized in conjunction with the Custom Flat Rate Mobile Broadband plan are limited to mobile (non-stationary) applications. Dedicated internet connections on stationary router devices and streaming video on stationary video surveillance cameras are expressly prohibited on this rate plan. Custom Mobile Broadband Plan II Government Government Subscribers Only This plan is not eligible for monthly access fee discounts. Monthly Access Fee $44.99 Domestic Data Allowance Overage Rate Per KB NA NOTE: Subject to the Mobile Broadband terms and conditions; additional terms and conditions apply to, Megabyte (MB), and Smartphone data Plans. Verizon Wireless will limit throughput of data speeds should 30GB of data be used within a given bill cycle. Devices utilized in conjunction with the Custom Mobile Broadband Plan II are limited to mobile (non-stationary) applications. Data speeds are not guaranteed while on Extended or roaming partner networks. Dedicated internet connections on stationary router devices and streaming video on stationary video surveillance cameras are expressly prohibited on this rate plan. Global Data Feature The feature below reflects the monthly access Fee discount. No additional discounts apply Rate After Allowance Rate per KB Monthly Access Fee Data Allowance (Global Data Plan Countries) (non-global Data Plan Countries) $25.00 per each additional 100 $ MB $0.02 per KB ($20.48/MB) MBs Notes: Current coverage details and list of Global Data Plan countries can be found at See attached Verizon Wireless Plan and Feature Details for important information about calling plans, features and options. Applies to all global-capable phones and internet devices. Customer must subscribe to a domestic Mobile Hotspot plan to use the service globally. Verizon Wireless reserves the right to terminate a line if less than half of the usage over three consecutive billing cycles is outside of the United States. All data usage, including Mobile Broadband Connect and dedicated Mobile Hotspot, deducts from the same data allowance. Rates for Global Voice, Global Messaging, and Pay Per Use Data Roaming can be found at September 18, 2017 PS63766 Group Award Page 9 of 43

10 MACHINE-TO-MACHINE PLANS Mobile Broadband Machine-to-Machine (M2M) Share Plans Low Usage Group The data plans below reflect the monthly fee charge discount. No additional discounts apply. Mobile Broadband Machine-to-Machine Plans: 1 Megabyte 5 Megabytes 25 Megabytes 50 Megabytes 150 Megabytes Domestic Shared Data Allowance Per Month 1 MB 5 MB 25 MB 50 MB 150 MB Monthly Access Fee $5.00 $7.00 $10.00 $15.00 $18.00 Overage Rate Per Megabyte $1.00 Mobile Broadband Machine-to-Machine Plans (M2M) Share Plans High Usage Group The data plans below reflect the monthly fee discount. No additional discounts apply. Mobile Broadband Machine-to-Machine Plans: 250 Megabytes 1 Gigabyte 5 Gigabytes 10 Gigabytes Domestic Data Allowance Per Month 250 MB 1 GB 5 GB 10 GB Monthly Access Fee $20.00 $25.00 $40.50 $64.80 Overage Rate Per Megabyte $0.015 Note: Machine to Machine coverage included the Verizon Wireless 4G, 3G and 3G Extended networks. See attached Calling Plan and Feature Details for important information about calling plans, features and options. Government Subscribers may supply their own authenticated Equipment (CPE) approved by Verizon Wireless to be activated on these plans. Netbook, Smartphone, and Tablet devices are not eligible for Mobile Broadband M2M pricing. 4G service requires 4G Telemetry equipment and 4G coverage. All terms and conditions of the Agreement apply to M2M service and M2M Lines as a Wireless Service. Machine to Machine Tiered Data Plan The Machine to Machine Tiered Data Plan is not eligible for additional discounts. Monthly Access Fee Per Line Data Usage Tiers (MBs) Price Per MB <100 MB $ MB $ MB $ 3.50 $0.75* MB $ MB $ MB $ ,000+ MB $ 2.25 Note: Machine to Machine coverage included the Verizon Wireless 4G, 3G and 3G Extended networks. Current data coverage details can be found at All lines on this Plan must be on a separate account profile from Customer's other Voice, Data and Machine to Machine lines. Billing system limitations may require lines to be set up on multiple billing accounts. Detailed billing information will only be available online and the account will require its own unique log in credentials. All charges will be billed in arrears and data usage will be rated and billed in KBs (For example, data usage in the 100MB-199MB tier will be rated between 102,400KB and 204,800KB). Data usage from all lines active, at any time during the bill cycle, on the this plan will be aggregated to determine the applicable data usage tier for that month and each line will then be billed for its usage at that rate. *Customer must maintain a minimum of 200 M2M Lines on this plan otherwise all usage on the plan will be charged at $5.50 per MB. Public Sector Mobile Broadband Machine to Machine (M2M) Share Plans: Government Subscribers Only The calling plans below reflect the monthly access charge discount. No additional discounts apply. Public Sector Mobile Broadband 5 Gigabytes 10 Gigabytes 20 Gigabytes Monthly Access Charge $39.99 (90233) $59.99 (90234) $99.99 (90235) Shared Domestic Data Allowance 5GB 10GB 20GB Overage Per Gigabyte $8.00 Per Gigabyte Note: This plan is available for domestic data only devices, on the Verizon Wireless network only. Data Sharing: At the end of each bill cycle, any unused data allowances for lines sharing on the same account will be applied to the overages of the other lines on the same account beginning with the line with the lowest overage need. Plan changes may not take effect until the billing cycle following the change request. Current Mobile Broadband coverage details can be found at New activations on these service plans require 4G LTE devices. Netbook, Smartphone, and Tablet devices are not eligible for Mobile Broadband M2M pricing. Existing customers transitioning to one of these service plans are able to utilize existing 3G devices. The 5GB, 10GB, and 20GB Public Sector Mobile Broadband Machine to Machine Plans are able to share with each other. September 18, 2017 PS63766 Group Award Page 10 of 43

11 ADDITIONAL OPTIONS & FEATURES AirWatch Mobility Management AirWatch Mobile Device Management enables agencies to address challenges associated with mobility by providing a simplified, efficient way to view and manage all devices from the central admin console. Our solution enables you to enroll devices in your enterprise environment quickly, configure and update device settings overthe-air, and secure mobile devices. With AirWatch, you can manage a diverse fleet of Android, Apple, BlackBerry, Symbian and Windows devices in one console. Government agencies at the local, state and federal levels are embracing mobility in order to increase customer service and employee productivity. The increase in mobile devices used by government workers requires IT administrators to ensure public sector security requirements are met. AirWatch by VMware helps government agencies address enterprise mobility security concerns, while keeping tight budgets and resource constraints in mind. AirWatch helps ensure compliance with security regulations for government agencies, whether employees are using a government-owned or employee-owned device. Their advanced security capabilities can both protect your sensitive data and ensure that your end users have mobile access to the information, applications and networks they need. AirWatch services have been discounted and no additional discounts apply. Additional terms and conditions of the AirWatch services apply. Product Code License Type Description Price GMS-PL-DEV Perpetual AirWatch Green Management Suite $37.50 GMS-SB-OP-DEV-1Y Subscription-On Premise AirWatch Green Management Suite $22.50 GMS-SB-OP-DEV-2Y $45.00 GMS-SB-OP-DEV-3Y $67.50 OMS-PL-DEV Perpetual AirWatch Orange Management Suite $52.50 OMS-SB-OP-DEV-1Y Subscription-On Premise AirWatch Orange Management Suite $36.00 OMS-SB-OP-DEV-2Y $72.00 OMS-SB-OP-DEV-3Y $ BMS-PL-DEV Perpetual AirWatch Blue Management Suite $67.50 BMS-SB-OP-DEV-1Y Subscription-On Premise AirWatch Blue Management Suite $47.25 BMS-SB-OP-DEV-2Y $94.50 BMS-SB-OP-DEV-3Y $ YMS-PL-DEV Perpetual AirWatch Yellow Management Suite $97.50 YMS-SB-OP-DEV-1Y Subscription-On Premise AirWatch Yellow Management Suite $73.50 YMS-SB-OP-DEV-2Y $ YMS-SB-OP-DEV-3Y $ MS-PL-DEV-RG Perpetual AirWatch Management Suite inclusive of MDM, MAM, MEM, BYOD, Mobile $37.50 Browser for Rugged Devices MS-SB-OP-DEV-RG-1Y Subscription-On Premise AirWatch Management Suite inclusive of MDM, MAM, MEM, BYOD, Mobile $29.25 MS-SB-OP-DEV-RG-2Y Browser for Rugged Devices $58.50 MS-SB-OP-DEV-RG-3Y $87.75 MS-PL-DEV-LT Perpetual AirWatch Management Suite inclusive of MDM, MAM, MEM, BYOD, Mobile $37.50 Browser for Laptops MS-SB-OP-DEV-LT-1Y Subscription-On Premise AirWatch Management Suite inclusive of MDM, MAM, MEM, BYOD, Mobile $29.25 MS-SB-OP-DEV-LT-2Y Browser for Laptops $58.50 MS-SB-OP-DEV-LT-3Y $87.75 AirWatch Product Suite Maintenance GMS-MF-DEV Perpetual Maintenance Maintenance Fee for AirWatch Green Management Suite $8.50 OMS-MF-DEV Perpetual Maintenance Maintenance Fee for AirWatch Orange Management Suite $11.90 BMS-MF-DEV Perpetual Maintenance Maintenance Fee for AirWatch Blue Management Suite $15.30 YMS-MF-DEV Perpetual Maintenance Maintenance Fee for AirWatch Yellow Management Suite $22.10 MS-MF-DEV-RG Perpetual Maintenance Maintenance Fee for AirWatch Management Suite for Rugged Devices $8.50 MS-MF-DEV-LT Perpetual Maintenance Maintenance Fee for AirWatch Management Suite for Laptops $8.50 AirWatch Professional Services (Configuration & On-Boarding) PS-HR-PS AirWatch Professional Services - Per Hour $ PS-SP-DAY AirWatch Professional Services - 8 hours of support services $1, PS-HC AirWatch Health Check $2, PS-GMS-OP-SP AirWatch Green Management Suite On Premise Deployment Offering $1, PS-OMS-OP-SP AirWatch Orange Management Suite On Premise Deployment Offering $2, PS-BMS-CLD-SP AirWatch Blue Management Suite Cloud Deployment Offering $4, PS-BMS-OP-SP AirWatch Blue Management Suite On Premise Deployment Offering $6, PS-YMS-OP-SP AirWatch Yellow Management Suite On Premise Deployment Offering $7, PS-HR-PS AirWatch Professional Services - 1 hour of support services $ PS-SP-DAY AirWatch Professional Services - 8 hours of support services $1, PS-HC AirWatch Health Check $2, PS-MCC-SP AirWatch Secure Content Collaborate Add-On for Green & Orange Mgt Suite Deployment Fee $2, PS-SEG-SP AirWatch Secure Gateway (SEG) Configuration and Deployment $ PS-PWR-SHELL-SP AirWatch PowerShell Configuration and Deployment $ PS-MAM-ADV-SP AirWatch App Wrapping Configuration and Deployment $1, September 18, 2017 PS63766 Group Award Page 11 of 43

12 PS-PKI-BASIC-SP AirWatch PKI Certificate Basic Configuration and Deployment $1, PS-PKI-ADV-SP AirWatch PKI Certificate Advanced Configuration and Deployment $2, PS-MS-ADDON-RG-SP AirWatch Rugged Device Configuration and Deployment $1, PS-AW-RPT-SP AirWatch Reports Server Configuration and Deployment $ PS-EMM-SP AirWatch Windows Auto-Discovery Configuration and Deployment Services $ PS-DEP-SP AirWatch Device Enrollment Program (DEP) Configuration and Deployment $ PS-HADR AirWatch Advanced Configuration Services Fee $2, PS-UPGR-OFF-HOURS Dedicated SaaS Upgrade off-hours $2, PS-SUPP-ENT AirWatch Enterprise Services Annual Fee $42, PS-UPGR-STD AirWatch Upgrade Services for On Premise Deployments Fee $1, AirWatch Standalone Options MDM-SO-PL-SD Perpetual AirWatch Mobile Device Management Perpetual Fee $37.50 MDM-SO-MF-SD Perpetual Maintenance AirWatch Mobile Device Management Maintenance Fee $8.50 MDM-PL-AEC Perpetual AirWatch Inbox $15.00 MDM-MF-AEC Perpetual Maintenance Maintenance Fee for AirWatch Inbox $3.40 MBM-PL-AWB Perpetual AirWatch Mobile Browser Management $15.00 MBM-MF-AWB Perpetual Maintenance Maintenance Fee for AirWatch Browser $3.40 MCV-PL-ANY-DEV Perpetual AirWatch Mobile Content View $15.00 MCV-MF-ANY-DEV Perpetual Maintenance Maintenance Fee for AirWatch Mobile Content View $3.40 MCC-PL-ANY-DEV Perpetual AirWatch Mobile Content Collaborate $37.50 MCC-MF-ANY-DEV Perpetual Maintenance Maintenance for AirWatch Mobile Content Collaborate $8.50 MAM-PL-SD Perpetual AirWatch Mobile Application Management $18.75 MAM-MF-SD Perpetual Maintenance Maintenance Fee for AirWatch Mobile Application Management $4.25 MAM-PL-SD-AW Perpetual AirWatch Mobile Application Wrapping $7.50 MAM-MF-SD-AW Perpetual Maintenance Maintenance Fee for AirWatch Mobile Application Wrapping $1.70 MAM-PL-SD-RS Perpetual AirWatch Mobile Application Management Reputation Scanning $7.50 MAM-MF-SD-RS Perpetual Maintenance Maintenance Fee for AirWatch Mobile Application Management Reputation Scanning $1.70 PM-PL Perpetual AirWatch Printer Management $18.75 PM-MF Perpetual Maintenance Maintenance Fee for AirWatch Printer Management $4.25 MobileIron Enterprise Mobility Management The MobileIron Enterprise Mobility Management [EMM] Solution is a purpose-built mobile IT platform. It provides users with seamless access to the business processes and content they need on mobile devices of their choice while providing IT the ability to secure corporate data. Their mobile IT platform fundamentally enables organizations to achieve their Mobile First goals. MobileIron s MDM capabilities enable IT to secure and manage mobile devices across multiple operating systems, providing secure corporate , automatic device configuration, certificate-based security, and selective wipe of enterprise data for both corporate and user-owned devices. The MobileIron Client, Mobile@Work, works with MobileIron Core to apply policies and configure , Wi-Fi, VPN, and security certificates. It creates a clear separation between personal and business data. Should the end-user leave the company or if the device is lost, IT can selectively wipe all corporate data on the device. The MobileIron Platform allows IT administrators to apply granular controls based on a variety of parameters such as device-type, device-ownership and employee role. With this granular policy framework, the IT administrator can both alleviate end-user privacy concerns and lessen the organization's burden of complying with a wide range of privacy laws. MobileIron services have been discounted and no additional discounts apply. Additional terms and conditions of the MobileIron services apply. MobileIron Bundle Packages Pricing Price Platinum Bundle per Device Perpetual License Per Device $93.75 Platinum Bundle per Device Maintenance Support for 1 Year with Premium Support Per Device $24.44 Platinum Bundle per Device On-Prem Subscription License for 1 Year Per Device $63.00 Platinum Bundle per User Perpetual License Per User $ Platinum Bundle per User Maintenance Support for 1 Year with Premium Support Per User $7.15 Platinum Bundle per User On-Prem Subscription License for 1 Year Per User $90.00 Gold Bundle per Device Perpetual License Per Device $75.00 Gold Bundle per Device Maintenance Support for 1 Year with Premium Support Per Device $19.55 Gold Bundle per Device On-Prem Subscription License for 1 Year Per Device $49.50 Gold Bundle per User Perpetual License Per User $ Gold Bundle per User Maintenance Support for 1 Year with Premium Support Per User $29.33 Gold Bundle per User On-Prem Subscription License for 1 Year Per User $72.00 Silver Bundle per Device Perpetual License Per Device $56.25 Silver Bundle per Device Maintenance Support for 1 Year with Premium Support Per Device $14.66 Silver Bundle per Device On-Prem Subscription License for 1 Year Per Device $36.00 Silver Bundle per User Perpetual License Per User $82.50 Silver Bundle per User Maintenance Support for 1 Year with Premium Support Per User $21.51 Silver Bundle per User On-Prem Subscription License for 1 Year Per User $54.00 MobileIronHelp@Work MobileIron Help@Work per Device Perpetual License Per Device $15.00 MobileIron Help@Work per Device Maintenance Support for 1 Year with Premium Support Per Device $3.91 September 18, 2017 PS63766 Group Award Page 12 of 43

13 MobileIron per User Perpetual License Per User $22.50 MobileIron per User Maintenance Support for 1 Year with Premium Support Per User $5.87 MobileIron Help@Work per Device On-Prem Subscription License for 1 Year Per Device $9.00 MobileIron Help@Work per User On-Prem Subscription License for 1 Year Per User $13.50 MobileIron Application Delivery Network MobileIron App Delivery Network per Device On-Prem Subscription License for 1 Year Per Device $9.00 MobileIron Professional Services Professional Services - Install (core functionality, simple setup) N/A $3, Professional Services - Training (technical product review) N/A $1, Professional Services - Custom scope (e.g. multi-site, certificate integration, health checks, follow-on services) N/A Variable Professional Services - Install (core functionality + Sentry high availability + Docs@Work, Web@Work) N/A $6, Professional Services - Install (core functionality + Sentry and VSP high availability + PKI Integration + Docs@Work, Web@Work) N/A $8, PremiumPlus Services and Strategic Account Management (annual fee) N/A $45, Professional Services - 8 hr Remote Healthcheck (technical review + recommendations) N/A $2, Professional Services - 24hr Onsite+Remote Healthcheck (deep dive technical review + recommendations) N/A $6, Resident Services - Resource to assist with the management of MobileIron environment. SOW required. N/A $ Static IP Isolated Pool w/fixed End System (FES) [Internet Restricted] The Account Set-Up Fees below reflect any applicable discount. No additional discounts apply. Mobile Broadband and NationalAccess plans or features only Configuration Cost Per Account FES Connect Set-Up (One time fee) $ Private Network with Private Network with Private Network Only Static IP Only DMNR SBA Per Account Level Set-Up (One time fee) $ $ $ $ DMNR or SBA (Per build) $ (Adding to existing Private Network Only) Public Safety Subscribers Account Set-Up: Verizon Wireless will waive all account set-up fees including the $ connection fee, $ Account Set-up Fee and the DMNR/SBA for new Public Safety builds classified with the following NAICS (formerly SIC) Codes only Ambulance Services Fire Protection Courts Other Justice, Public Order, and Safety Activities Police Protection National Security Legal Counsel and Prosecution Parole Offices and Probation Offices Correctional Institutions Note: Set-Up fees apply to new Private Network/DMNR/SBA builds (Verizon Home Agent Portal (VHAP)). This applies to New Private Networks built as Standard, Parent or Child. Subscribers that are placed into this pool will be limited to utilizing the Verizon Wireless Network for transport to and from their FES connections to the Verizon Wireless Network. Static IP addresses will be available on remote access, Mobile Broadband and NationalAccess plans or features only. Fees may not apply in certain VPN environments. Fees are per account level (regardless of the number of IPs ordered) selecting Static IP, and may apply in addition to $ Connect Fee in certain configurations. Does not include MPLS. Static IP: Fees are per account level (regardless of the number of IPs ordered). Static IP addresses will be available on remote access, Mobile Broadband and NationalAccess plans or features only. Static IP addresses may be reserved and should be assigned to the mobile numbers within 90 days. De-activated Static IP addresses will go into an ageing pool for 24 hours. After 24 hours, these Static IP addresses will be returned to reserved status for the account. Reserved Static IP addresses will be shown at the account level and can be viewed from the billing system. Feature activations will be stored in the data warehouse database along with the Static IP Address for reporting. A Static IP address is associated with the device s MDN (Mobile Dialing Number). Each time the subscriber initiates a data session the Static IP address that is associated with their MDN is assigned to their device for each session. Subscribers completing an ESN (Electronic Serial Number) change will retain their Static IP address. Eligible 3G/4G data service: Mobile Broadband, Mobile Broadband Wireless Router, Telemetry (M2M), Wireless , or usage-based Megabyte pricing. DMNR and SBA are optional features that can co-exist on a Customer's Private Network profile. September 18, 2017 PS63766 Group Award Page 13 of 43

14 4G LTE Private Network Traffic Management (PNTM) Feature: Private IP Only (fixed WAN) Metered Data Pricing only. Not compatible with Data Plans (PNTM feature is available for use with Verizon Wireless Private Network and 4G LTE devices only.) The plans below reflect any applicable discount. No additional discounts apply. Class of service ( CoS ) Customer can allocate bandwidth for applications into the Mission Critical CoS according to the PNTM Service Option selected. Remaining 4G LTE bandwidth supports Best Effort CoS. Mission Critical CoS Applications Recommended for video, Voice over IP, interactive services, and other mission critical applications Best Effort CoS Applications Suitable for best effort applications (e.g. , web browsing) PNTM Service Options: Enhanced(Entry Level) Premium (Mid Level) Public Safety (Highest Level) (Qualifying Public Safety NAICS Only) Monthly Access Fee (per line) $0.00 $0.00 $0.00 Mission Critical CoS Speeds Mapped Up to 0.5 Mbps Mapped Up to 2 Mbps Mapped Up to 2 Mbps Best Effort CoS Applications Speeds Remaining available Remaining available Remaining available 4G LTE bandwidth 4G LTE bandwidth 4G LTE bandwidth RF Priority on access network N/A N/A During heavy network usage periods Qualifying Public Safety NAICS: Public Safety Subscribers classified with the following NAICS codes, performing First Responder responsibilities only. The Public Safety PNTM service option is not an on demand service. The Public Safety PNTM must be provisioned on the account prior to use in the event of an emergency situation Ambulance Services Parole Offices and Probation Offices Courts Fire Protection Police Protection Other Justice, Public Order, and Safety Activities Legal Counsel and Prosecution National Security Correctional Institutions Notes. 4G LTE Private Network subscribers with unlimited data plans are ineligible for Private Network Traffic Management. This service is only available while on Verizon Wireless 4G network and is not available while roaming. VZ Private IP (MPLS) connectivity required. PNTM relies on customer s applications (VoIP, video, etc.) to appropriately mark IP sessions in order to prioritize their application over the 4G LTE Private Network using Internet Protocol Differentiated Services Code Point (IP DSCP). PNTM 4G LTE device must be certified for use on the Verizon Wireless network (e.g. Open Development/Open Access certified, validated for Private Network and Private Network Traffic Management.) September 18, 2017 PS63766 Group Award Page 14 of 43

15 Calling Plan Optional Features GSM International Roaming Global Phone Rates are available at Verizon Wireless International Long Distance Value Plan $3.99 plus applicable airtime and long distance charges Monthly Access per Handset Monthly Access per Basic Device Limited Custom Basic* Premium Field Force Manager (Government $19.99 per user $15.00 per user Subscribers Only) (includes unlimited data usage) $49.99 per user Monthly Access per Advanced Device Limited Custom Basic* Premium $15.00 per user $20.00 per user $30.00 per user The Field Force Manager feature is available when combined with a rate plan with Push to Talk Plus feature with a minimum monthly access of $12.00 or higher. Government Subscriber will be responsible for all costs and charges associated with the initial download of the FFM application (which will require approximately 2 MB of data), and any subsequent downloads. Custom Basic Field Force Manager Feature is NOT eligible for monthly access fee discounts. Field Force Manager is not available on all devices. Data sent or received will be aggregated each month, rounded up to the next megabyte and billed at $1.99/MB on Nationwide plans and rounded up and billed at the per minute rate on America s Choice plans. *Usage charges will not be incurred for using the application after download to the device on the FFM Custom Basic Plan. Push to Talk Plus License (PTT+): Government Subscribers Only Push to Talk License licenses are not eligible for any further discounts. Product Monthly Access Tablet $3.75 Inter-carrier (only any device) $3.75 3rd Party Web (HTML) API Client $3.75 Dispatch (License) Windows PC with PTT and mapping $22.50 Notes: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Push to Talk license only. Push to Talk Plus requires PTT+ capable device. Land Mobile Radio (LMR) for PTT+ : Government Subscribers Only Push to Talk Plus service is required. LMR licenses are not eligible for any further discounts. Product Monthly Access LMR Channel per account $0.00 Notes: Customer may have multiple channels. LMR FEATURE Only (When added to a Basic/Smartphone Device with PTT+) Basic/Smartphone Devices (FEATURE) $4.50 (85280) Notes: LMR cannot be added to any device without Domestic Push to Talk Plus. Push to Talk Plus requires PTT+ capable device. LMR License bundled with PTT+ License Tablet $8.25 Inter-carrier (any device) $8.25 3rd Party Web (HTML) API Client $8.25 Notes: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Land Mobile Radio (LMR) Interoperability works with all PTT+ capable devices. To use PTT+, Customer needs a PTT+ feature (or a software license for tablets and dispatch) and a PTT+ compatible device. An Internet Protocol (IP) link is required to connect Verizon s PTT+ service with the customer s LMR network through the IP Gateway. By purchasing the Land Mobile Radio for PTT+ Customer consents to the tracking of Land Mobile Radio for PTT+ equipment and must obtain authorized consent to tracking from all users and affected persons. No guarantee of accuracy of information transmitted, disclosed, displayed or otherwise conveyed or used. Service could be interrupted or disrupted due to atmospheric conditions, inaccurate ephemeris data and other factors associated with use of satellites and satellite data. September 18, 2017 PS63766 Group Award Page 15 of 43

16 Messaging Allowance (For Public Safety/First Responders Only as defined below*) Enterprise Messaging for Public Safety Enterprise Messaging for Public Safety is NOT eligible for monthly access fee discounts Enterprise Messaging Monthly Access (standard text messaging rates apply for Recipient) Per Message After Allowance $0.00 N/A *The $0.00 Monthly Access plan is only Ambulance Services available to Public Safety / First Responders Other Justice, Public Order, and Courts classified with the following NAICS (formerly SIC) Safety Activities Police Protection Codes: Fire Protection 1. ENTERPRISE MESSAGING: In order to protect our network and safeguard subscriber privacy from unsolicited (spam) or objectionable text messaging, Verizon Wireless employs protective measures, including aggregate message volume limits, content filtering and speed of service limitations on publicly accessible Internet messaging gateways. Verizon Wireless Enterprise Messaging service allows enterprise accounts to send aggregate text messages to other Verizon Wireless subscribers while reducing potential delays related to these protective measures. 2. REQUIREMENTS AND RESTRICTIONS: Enterprise Messaging for Public Safety is only available to customers approved by Verizon Wireless that qualify as Customer must have at least five (5) active Government Subscribers. Verizon Wireless will provision a Pilot Mobile Phone (described below) and provide access to the Enterprise Messaging Access Gateway (EMAG) online portal to set-up and manage the service. Enterprise Messaging can only be used to send messages to Verizon Wireless subscribers and Customer agrees that it will send messages only to subscribers that have opted in to receive its messages by: a) establishing an opt-in process that effectively captures each subscriber s consent to receive Customer s messages, informs subscribers of the nature and scope of Customer s messaging campaigns and any financial obligations ( Standard Messaging Charges Apply ) associated with the messaging; b) maintaining opt-in records for a minimum of 6 months from the date of a subscriber s opt-in consent; and c) immediately complying with subscriber opt-out requests such as STOP, END, CANCEL, UNSUBSCRIBE or QUIT in compliance with Mobile Marketing Association (MMA) guidelines ( Customer can use compatible, properly configured SNPP, WCTP, XML and SMTP messaging protocols, for which it is solely responsible for maintaining facilities to monitor its messaging operations, or the EMAG portal, to send up to fifteen text messages per second to subscribers. Provision of the EMAG service does not obligate Verizon Wireless to support variations of these protocols, whether those variations are optional within the published protocols or authorized or unauthorized variations to the published protocols. Customer agrees that: a) its messaging will comply with applicable industry guidelines (e.g. MMA s Best Practices and CTIA s Wireless Content Guidelines) and Verizon Wireless content ( standards as they may updated from time to time; b) it will not send messages containing executable files or links to other content or premium or similar messages that require a subscription or surcharge; c) it will not install, deploy, or use any hardware, firmware, software or other technology or technique to circumvent Verizon Wireless messaging network operations protections except as granted under the Contract; and d) it will not send any objectionable material via Enterprise Messaging or advertise, promote, distributed or use objectionable material in connection with Enterprise Messaging (for purposes of the Contract, objectionable material includes, but is not limited to material that: (i) is prohibited by any applicable law, rule or regulation, (ii) contains anything that is obscene or indecent or anything with strong sexual, explicit or erotic themes or that links to such content, (iii) contains hate speech; (iv) contains excessive violence; (v) contains extreme profanity; (vi) contains misleading or fraudulent claims, or (vii) promotes or glamorizes alcohol abuse, illegal drug use or use of tobacco products). Consistent with prevailing standards in other content distribution mediums, content in this category that does not satisfy the above may be distributed if included in the context of artistic, educational, medical, news, scientific or sports material. Customer agrees that its use of Enterprise Messaging will comply with any applicable local, state, national and international laws and regulations. 3. PUBLIC SAFETY FIRST RESPONDERS: Customer acknowledges and agrees that the $0.00 Enterprise Messaging Monthly Access is being provided free of charge for the purpose of public safety and hereby agrees that it will use this offer in good faith for purposes only associated with public safety activities. 4. LIMITATIONS: Wireless phones use radio transmissions which by their nature do not permit the delivery of text messages when the wireless phone is not in range of one of our transmission sites or a transmission site of another company that has agreed to carry our customer s calls, or if there is insufficient network capacity available to handle the message at that moment. Even within a coverage area, there are many factors that might interfere with the delivery of text messages, including the subscriber's equipment, terrain, proximity to buildings, foliage, and weather. Verizon Wireless also does not own or control all of the various facilities and communications lines between Customer s site and Verizon Wireless Enterprise Messaging access point. Due to these natural and technological limitations and the limitation in the number of messages that can be sent (up to fifteen per second), ENTERPRISE MESSAGING SHOULD NOT BE USED AS THE SOLE MEANS TO SEND MESSAGES THAT CONTAIN INFORMATION THAT IS ESSENTIAL TO THE PROTECTION OF LIFE OR PROPERTY, OR IS MISSION ESSENTIAL OR CRITICAL IN OTHER WAYS. 5. CUSTOMER S ENTERPRISE MESSAGING CONTACT: Customer agrees to provide contact information including a phone number and address to Verizon Wireless of an Enterprise Messaging contact or contacts, who shall be available during business hours and any other time period that Customer utilizes Enterprise Messaging for the purpose of assisting to resolve service matters and trouble shooting. Customer must provide written notice of changes to contact information fourteen days prior. 6. PILOT MOBILE PHONE: Verizon Wireless shall provide Customer with one pilot mobile phone at no charge to manage password setup and resets. Customer should safeguard the pilot mobile phone in case password resets are needed as Verizon Wireless must rely on regular mail delivery of password resets if the phone is not available (password resets cannot be given over the phone or sent via ). This pilot mobile phone will not be capable of making any voice calls. Customer shall promptly notify Verizon Wireless if the phone is lost, damaged or stolen and Verizon Wireless reserves the right to charge Customer for replacement phones. 7. IP ADDRESSES: Enterprise Messaging will be available for up to fifteen public static IP addresses for each messaging protocol the Customer uses. Customer s Authorized Enterprise Messaging Contact, shall provide the IP addresses and updates to the addresses in writing on a form provided to Customer by Verizon Wireless. Dynamic IP addresses and IP address ranges are not permitted. 8. TERMINATION OF SERVICE: VERIZON WIRELESS CAN, WITH NOTICE, LIMIT, SUSPEND, OR CANCEL CUSTOMER S ACCESS TO OR USE OF THE ENTERPRISE MESSAGING SERVICE OR EMAG IF CUSTOMER VIOLATES THE RESTRICTIONS OF THIS CONTRACT OR FOR GOOD CAUSE which shall include, but is not limited to: (a) breaching these terms or the Contract; (b) spamming or other abusive messaging; (c) using Enterprise Messaging in a way that adversely affects our network, our customers, or other customers; (d) allowing anyone to tamper with messaging applications in a manner contrary to these terms; (e) any governmental body of competent jurisdiction suspends or terminates your service or institutes a requirement, ruling or regulation that conflicts with these terms; or (f) operational or other governmental reasons. September 18, 2017 PS63766 Group Award Page 16 of 43

17 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Nationwide for Business Calling Plans Nationwide for Business Calling Plans are eligible for monthly access fee discounts (when available) and include: National IN Calling Minutes (Mobile to Mobile) Night & Weekend Minutes No Domestic Roaming or Long Distance charges apply Select Plan Monthly Anytime Basic Plan Messaging Voice Minutes Monthly Access Fee ** Per Minute Rate 450 $39.99 $59.99 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $32.39 $ $59.99 $79.99 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $48.59 $ $79.99 $99.99 Net Standard Monthly Access Fee $0.25 $64.79 $80.99 (19% Monthly Access Fee Discount) 2000 $99.99 $ Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $80.99 $ $ $ Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $ $ Mobile Web 2.0 Data Sent or Received* $1.99 / MB Share Option $5 additional monthly access per line NOTE: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Discounts on the Nationwide for Business Plans cannot exceed 22%. Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to a V CAST VPack, V CAST Mobile TV Select Package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. *Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte. **Per Minute Rate is not subject to monthly access fee discounts. Nationwide Calling Plan The Nationwide Calling Plan is NOT eligible for monthly access fee discounts and includes: Mobile to Mobile Calling Minutes Night & Weekend Minutes No Domestic Roaming for Long Distance charges apply Monthly Anytime Minutes Monthly Access Fee Overage Rate $69.99 N/A Data Sent or Received $1.99 / MB or per data package** NOTE: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Friends & Family calling is not available on the Calling Plan. **3G Smartphones and 3G Multimedia Phones require a data package. September 18, 2017 PS63766 Group Award Page 17 of 43

18 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Custom Nationwide for Government Share Plan: Government Subscribers Only The Nationwide Calling Plan is NOT eligible for monthly access fee discounts and includes: Monthly Access Fee With Sharing $28.34 Home Airtime Minutes 200 Overage Rate $0.25 per minute IN Calling Minutes Night and Weekend Minutes Domestic Long Distance Mobile Web 2.0 Data Sent or Received* $1.99 / MB NOTE: Current Nationwide coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Discounts on Nationwide for Business cannot exceed 22%. Sharing on this Calling Plan requires all Subscribers to be on the same billing account. Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to a V CAST VPack, V CAST Mobile TV Select Package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. *Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte. Custom Mobile Broadband Plan (Government Subscribers Only) for Internet browsing, , or intranet access The Custom Mobile Broadband Plan is NOT eligible for monthly access fee discounts and includes: Monthly Access Fee $39.99 MB Allowance Home Airtime Rate $0.25 per minute Domestic Long Distance NOTE: Current Mobile Broadband coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Home Airtime Rate applies to voice calls, IS-95 and other non-nationalaccess data usage in the United States. September 18, 2017 PS63766 Group Award Page 18 of 43

19 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. NYS Expanded Footprint Local Share Plans for Business: Government Subscribers The NYS Expanded Footprint Local Plans for Business Calling Plans are NOT eligible for monthly access fee discounts and includes: Per Line/Per Month Plan #1 Plan #2 Plan #3 Secondary Line Standard Monthly Access Fee (Includes $5.00 Share Option) $23.49 $32.00 $42.99 $14.99 Aggregating Anytime Minutes Overage Rate $0.25 per minute Roaming Airtime/Min. Rate $0.50 Long Distance/Min. Rate for calls initiated within the home airtime rate area Additional Calling Options Nights and Weekends Minutes $0.00 IN Calling Minutes $0.00 Push To Talk $5.00 Text Option Plan #1 $0.15 Each Sent and Received Text Option Plans #2 & #3 50 Basic Text Allowance/$0.15 Each Sent and Received thereafter * Domestic Blackberry or PDA feature $20.00 NOTE: The NYS Expanded Footprint Local Share Plans for Business home airtime rate and coverage area includes the Verizon Wireless network and select preferred roaming carriers throughout the State of New York and Northern New Jersey. Please refer to the Calling Plan and Features Details for further information regarding; Nights and Weekends, IN Calling and PTT. The NYS Expanded Footprint Local Share Plans for Business is a separate calling plan and cannot share voice minutes with any other plan. Cannot share amongst the three plans. Sharing occurs within the same price plan only Price Plans #1, #2 and #3 can add secondary lines as outlined by the secondary plan offer above. The Secondary line will share general allowance minutes of the primary line only. Corporate Subscribers selecting this plan can add the Domestic Blackberry or PDA feature to the above three plans. The Secondary Line is not eligible to add the Domestic Blackberry or PDA features. The Secondary line is a voice only plan, no advanced devices. *The Domestic BlackBerry and PDA feature are not eligible for monthly access discounts. Please note: the Field Force Manager and $10 Text Package can be added to the plans above. NY Plan: Government Subscribers The NY Plan Calling Plan is NOT eligible for monthly access fee discounts. Standard Monthly Access Fee $21.00 Anytime Minutes 200 Overage Rate $0.50 per minute Roaming Airtime/Min. Rate $0.69 Long Distance/Min. Rate $0.20 per minute Additional Calling Options 1,000 Nights and Weekends Minutes $10.00 IN Calling Minutes $10.00 NOTE: The NY Plan s home airtime rate and coverage area includes the Verizon Wireless network and select preferred roaming carriers throughout the State of New York. The Roam Rate applies while outside of the Local DigitalChoice home airtime rate area throughout the United States and Canada. Please refer to the Calling Plan and Features Details for further information regarding Nights and Weekends and IN Calling. September 18, 2017 PS63766 Group Award Page 19 of 43

20 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. America s Choice SM for Government The calling plans detailed below reflect the monthly access fee discount and these plans are not eligible for any further discounts. Discounted Monthly Access Fee $27.99 $40.99 $52.99 Anytime Minutes Overage Rate $0.25 per minute Nights and Weekends Minutes IN Calling Minutes Additional Calling Options Shared Minute Option $2.00 (monthly access per subscriber in addition to standard monthly access fee) Note: The America's Choice home airtime rate and coverage area includes the Verizon Wireless network with no roaming. See America's Choice for Government Calling Plan Map for details. Nights and Weekends terms and conditions apply IN Calling minutes included with SharePlans are per line and cannot be shared among multiple Subscribers. Domestic long distance is included when placing calls in the America s Choice home airtime rate and coverage area. Toll and long distance charges may apply when making or receiving calls in Puerto Rico. Share Option: Each sharing Subscriber s unused anytime minutes will pass to other sharing Subscribers, that have exceeded their anytime minutes, during the same monthly billing period. National sharing is only available to Subscribers on the same billing account. Unused minutes will be distributed to Subscribers based on their access fee from highest to lowest. International dialing, directory assistance, and features may be categorized together, billed as other charges, and not detailed on the monthly invoice. Voice and Data Bundles for Government Voice and Data Bundles for Government combine an America s Choice voice calling plan with unlimited data feature at a discounted price. Voice and Data Bundles for Business are eligible for monthly access fee discounts. A discount has already been applied and these plans are not eligible for any further discount. 300 Voice & Data Bundle Plan 600 Voice & Data Bundle Plan 1000 Voice & Data Bundle Plan Discounted Monthly Access Fee $47.99 $60.99 $72.99 Anytime Minutes Overage Rate $0.25 per minute Domestic MB Allowance Nights and Weekends Minutes IN Calling Minutes Domestic Text Messages NationalAccessRoaming $0.002 per minute Global MB Allowance $16.00 (monthly access per subscriber in addition to standard monthly access fee) Additional Calling Options Shared Minute Option* $2.00 (monthly access per subscriber in addition to standard monthly access fee) Note: See America's Choice Calling Plan Map for coverage details. Customers selecting Bundles will see two monthly access charges on their bill (one voice, one data). Nights and Weekends terms and conditions apply. IN Calling terms and conditions apply. *Share Plan terms and conditions apply to Subscribers selecting the Shared Minute Option. Domestic long distance is included when placing calls in the America s Choice home airtime rate and coverage area. Toll and long distance charges may apply when making or receiving calls in Puerto Rico. Share Option: Sharing is available only among Corporate Subscribers choosing the Share Option. Sharing may require all Subscribers to be on the same billing account. Each sharing Subscriber s unused anytime minutes will pass to other sharing Subscribers, that have exceeded their anytime minutes, during the same monthly billing period. Unused minutes will be distributed to Subscribers based on their access fee from highest to lowest. (Unused minutes for cross billing system sharing will be distributed proportionally as a ratio of the minutes needed by each sharing Subscriber to the total minutes needed by all sharing Subscribers). International dialing, directory assistance, and features may be categorized together, billed as other charges, and not detailed on the monthly invoice. At the termination of the Contract, Subscriber lines on America s Choice for Business with non- national Share Option will be migrated onto applicable retail consumer pricing or corporate pricing. Calling plan changes may not take effect until the billing cycle following the change request. Some sharing accounts require set up that may take thirty (30) to sixty (60) days. September 18, 2017 PS63766 Group Award Page 20 of 43

21 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Custom Nationwide for Government Secondary Share Plan: Government Subscribers Only The Custom Nationwide for Government Share Plan is NOT eligible for monthly access fee discounts. Monthly Access Fee With Sharing $19.99 Home Airtime Minutes 0 Overage Rate $0.25 per minute Mobile to Mobile Calling Minutes Night and Weekend Minutes Domestic Long Distance Data Sent or Received* $1.99/ MB or per data package* NOTE: Current Nationwide Calling Plan coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Sharing requires all Subscribers to be on the same billing account. *3G Smartphones and 3G Multimedia Phones require a data package. Customer may not have more than 30% of their Corporate Subscriber lines on this Calling Plan; otherwise, Verizon Wireless reserves the right to migrate all additional Corporate Subscribers to the then current Nationwide for Business Share Plan. The Custom Nationwide for Business Secondary Share Plan cannot share with the America s Choice for Business 300, 600 or the 1,000 minute plans. This plan can share with all standard plans, including the Custom Nationwide for Business Share Plan. Mobile Learning Devices: Government Subscribers Only State of New York Custom Business Compatible with Server Based Solutions and Windows Based PDA Smartphone Devices The State of New York Custom Business Plans are NOT eligible for monthly access fee discounts and promotions. Stand-Alone Data Plan Monthly Access Fee $29.99 MB Allowance 50 MB Rate After Allowance $0.005 Per KB ($5.12/MB) NationalAccessRoaming $0.002 per KB (Canada)/ $0.005 per KB (Mexico) Per Minute Rate $0.25 per minute Domestic Long Distance NOTE: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Per Minute Rate applies to voice calls, IS-95 and other non-nationalaccess data usage in the United States. This plan is not eligible to participate in Friends & Family. BlackBerry/PDA Calling Plan A discount has already been applied and this plan is not eligible for any further discounts. Discounted Monthly Access Fee $34.99 Domestic MB Allowance Home Airtime/Min. Rate $0.12 IN-Calling Domestic Text Messages Domestic Long Distance Overage Rate Per KB N/A Global MB Allowance $16.00 (monthly access per subscriber in addition to standard monthly access fee) National Access Roaming $0.002 per Kilobyte NOTES: Subject to the NationalAccess/Broadband Access terms and conditions; see Verizon Wireless Calling Plans and Feature Details for additional information. Broadband Access is available only in specific markets; please see for current availability. Long distance charges will apply when making or receiving calls outside the United States. NationalAccess is available in the National Enhanced Services rate and coverage area; see map for details. Roaming, toll, and long distance charges may apply when making and receiving calls outside of the NationalAccess home airtime rate and coverage area and in select countries, see International Roaming terms and conditions. Per minute roaming applies to Voice calls and Quick 2 Net. Domestic long distance is included when placing calls in the America s Choice home airtime rate and coverage area. September 18, 2017 PS63766 Group Award Page 21 of 43

22 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. BroadbandAccess Connect Feature Plans (for Internet browsing, , or intranet access) A discount has already been applied and this plan is not eligible for any further discounts. Optional Feature Access Fee MB Allowance National Access Roaming For Voice & VZ $10.00 $0.002 per Kilobyte Optional Feature Subscribers Notes: BroadbandAccess Connect is currently available on select voice and data devices, and provides BroadBandAccess/NationalAccess service utilizing the device as a modem. A mobile office kit, VZAccess Manager Software, a cable for tethering, and/ or a software update may be required. Bluetooth is not supported with BroadbandAccess Connect. The LG 9800 is not capable of roaming with tethered access on the National Enhanced Extended Service Area. Other data roaming rates apply to IS-95 and other non-nationalaccess data usage in the United States, as determined by the underlying calling plan, or $0.25 per minute. 3G Mobile Hotspot Feature - Data for Simple Feature & 3G Multimedia Phones Data Packages are NOT eligible for monthly access fee discounts Monthly Access Per Line** Data Allowance Per-MB Overage Rate $ GB $0.05 $ GB $0.05 Notes: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. A Data Package is required for all 3G Multimedia & Smartphones. 3G Smartphones may also activate on a Business Plan. Simple Feature phones may activate on a Pay per use data feature for $1.99/ MB. Mobile is included with the $9.99 & $29.99 solutions for Simple Feature & 3G Multimedia phones and is an additional $5.00 per month for Simple Feature Phones on the Pay per use data pricing. *A Business application by Remoba may be added to Simple Feature & 3G Multimedia Phones for $9.99 per month. Mobile Web 2.0 pages may include Verizon Wireless and third party advertising Megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte. NationalAccess Roaming will be charged at $0.002 per KB (Canada) and $0.005 per KB (Mexico). Optional Features may only be added onto an eligible voice calling plan. Business Compatible with server based solutions and may only be added onto an eligible voice calling plan with a monthly access fee of $34.99 or higher and the $19.99/0 and $25/0 Custom Nationwide Business Share Plans. 3G Mobile Hotspot feature: ** This feature is only available for select devices. The 3G Mobile Hotspot 5GB data allowance applies to all data used while the 3G Mobile Hotspot application is in use. Customers may simultaneously share data and use the Smartphone data features , text messaging and web browsing. Please note, the 3G Hotspot features are not discountable and exclude MiFi devices. The features must be combined with a minimum voice calling plan of $34.99 & above. Mobile Broadband Router Solution Plans Mobile Broadband MB Plans Mobile Broadband Router Solution Plans are eligible for monthly access fee discounts(when available) and include Monthly Access Fee $39.99 $59.99 $99.99 $ $ $ Net Standard Monthly Access Fee (19% Access Discount) $32.39 $48.59 $80.99 $ $ $ Monthly Access Fee With Share Option $44.99 $64.99 $ $ $ $ Net Standard Monthly Access Fee (19% Access Discount) $36.44 $52.64 $85.04 $ $ $ Data Allowance 40 MB 250 MB 450 MB 900 MB 1800 MB 4500 MB Overage Rate Per KB $0.001 $ NationalAccessRoaming $0.002 per KB(Canada)/ $0.005 per KB (Mexico) Per Minute Rate $0.25 per minute Domestic Long Distance Notes: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Per Minute Rate applies to voice calls, IS-95 and other non-nationalaccess data usage in the United States. BroadbandAccess Megabyte Plans are only for activation on Primary Router devices approved for use on the Verizon Wireless network. Current Primary Router approved models include the Digi Connect WAN, Digi Connect Port WAN, BlueTree 4600, Airlink Raven-E, Mobile Bridge, and Cisco 3G. Verizon Wireless does not include primary routers as part of its device offerings. Primary Router devices are available from the original equipment manufacturers. September 18, 2017 PS63766 Group Award Page 22 of 43

23 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Mobile Broadband Machine-to-Machine Share Plans Low Usage The calling plans below reflect the monthly access charge discount. No additional discounts apply. Mobile Broadband Machine-to-Machine Plans: 1 Megabyte 5 Megabytes 25 Megabytes 50 Megabytes Domestic Shared Data Allowance Per Month 1 MB 5 MB 25 MB 50 MB Monthly Access Charge $5.00 $7.00 $10.00 $15.00 Overage Rate Per Megabyte $3.00 National Access Roaming (Canada) Per Kilobyte $0.002 Mobile Broadband Machine-to-Machine Plans High Usage The calling plans below reflect the monthly access charge discount. No additional discounts apply. Mobile Broadband Machine-to-Machine Plans: 1 Gigabyte 5 Gigabytes 10 Gigabytes Anytime Minutes 1 GB 5 GB 10 GB Monthly Access Charge $25.00 $37.50 $60.00 Share Option $1.25 $7.50 Overage Rate Per Megabyte $0.03 National Access Roaming (Canada) Per Kilobyte $0.002 Notes: Current NationalAccess, and Mobile Broadband coverage details can be found at Verizon Wireless Calling Plan and Features Details apply. Government Subscribers must supply their own authenticated Equipment (CPE) to be activated on these plans. Sharing: Sharing is available only among Government Subscribers to these Custom Telemetry Megabyte Share Plans. Unused KBs will be distributed proportionally as a ratio of the KBs needed by each applicable Telemetry Unit to the total KBs needed by all sharing Telemetry Units. Each sharing Subscriber s unused KBs will pass to other sharing Subscribers that have exceeded their MB allowance, during the same monthly billing period. Domestic Text Messaging Feature Domestic TXT Messaging $10.00 NOTE: Verizon Wireless text messaging terms and conditions apply. The Domestic Text Messaging feature can be added to any Corporate Subscriber voice calling plan included in the Contract, with the exception of the National Flat Rate Calling Plans. Nationwide Plus Canada Calling Plans Nationwide Plus Canada Calling Plans are eligible for monthly access fee discounts (when available) and include: 1000 National IN Calling Minutes (Mobile to Mobile) 1000 Night & Weekend Minutes No Domestic Roaming or Long Distance Charges apply to Canada and the U.S. (Including Puerto Rico) Monthly Anytime Voice Minutes Monthly Access Fee ** Per Minute Rate 1350 $99.99 $0.35 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $80.99 $ $ $0.25 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $97.19 $ $ $0.25 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $ $ $ $0.20 Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $ $0.20 Mobile Web 2.0 Data Sent or Received* $1.99 / MB NOTE: Current coverage details can be found at Anytime minutes, Night and Weekend Minutes, and per minute rates are for use from within the Nationwide Plus Canada rate and coverage area. IN Calling Minutes are for use from within the Nationwide Plus Canada rate in coverage area in the U.S. and Puerto Rico. See attached Calling Plan and Feature Details for important information about September 18, 2017 PS63766 Group Award Page 23 of 43

24 calling plans, features and options. Roaming in Canada outside of the Nationwide Plus Canada Rate and Coverage Area is $0.69 per minute. Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to a V CAST VPack, V CAST Mobile TV Select Package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. *Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte. **Per Minute Rates are not subject to monthly access fee discounts. BlackBerry Enterprise Server (BES 10)* BES and CAL sales are not eligible for discounts. No additional discounts apply. Product Name Total Number of Client Access Licenses (CALs) Manufacturer Suggested Retail Pricing per Client Access License BES 10 Server Software BES 10: BlackBerry Device Service, Universal Device Service, BlackBerry Management Studio N/A $0.00 BES 10 Client Access Licenses 1-99 $99.00 BES10 Enterprise Mobility Management (EMM) $97.00 Standard for BlackBerry v Perpetual CAL $ $90.00 BES10 EMM Standard for ios and Android v Perpetual CAL 1-99 $ $ $ $90.00 Note: *The Blackberry Enterprise Server is a license to use the server only and does not provide any equipment. Each device requires a separate CAL. BlackBerry Enterprise Server (BES)* BlackBerry Enterprise Server Microsoft Exchange/ IBM Lotus Domino / Novell GroupWise MSRP BlackBerry Enterprise Server Includes 20 Client Access Licenses (CALs)/ seats (supports up to 2000 seats) $4, BlackBerry Professional Software for Microsoft Exchange or IBM Lotus Domino BlackBerry Professional Software Includes 5 CALs/ seats (supports up to 30 seats) $ BlackBerry Professional Software Includes 10 CALs/ seats (supports up to 30 seats) $ Small Business Edition (SBE) BlackBerry Enterprise Server for Novell GroupWise MSRP SBE BlackBerry Enterprise Server Includes 5 CALs/ seats (supports up to 15 seats) $1, BlackBerry Enterprise Server CALs (compatible with BlackBerry Enterprise Server and BlackBerry Professional Software) Number of CALs/ seats 1 CAL 5 CALs 10 CALs 50 CALs 100 CALs 500 CALs MSRP $99.00 $ $ $3, $5, $27, Small Business Edition BlackBerry Enterprise Server CALs (only compatible with the SBE server) Number of CALs/ seats 1 CAL 5 CALS MSRP $99.00 $ *The Blackberry Enterprise Server is a license to use the server only and does not provide any equipment. September 18, 2017 PS63766 Group Award Page 24 of 43

25 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Shared Monthly Anytime Minutes Nationwide Family Share Calling Plans Primary lines on the Nationwide Family SharePlans are eligible for monthly access fee discounts (when available) and include: Basic Plan Select Plan Premium Plan Messaging Messaging Access (2 Lines) V CAST VPak, VZ Navigator and Mobile Access (2 Lines) Access (2 Lines) ** Per Minute Rate Monthly Access Fee for the first two lines 700 $69.99 $99.99 $ $ $89.99 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $0.20 Add a Line $9.99 $9.99 $29.99 Or $ Up to 3 additional lines for Premium Plan for Select Plan Data Sent or Received* $1.99 / MB $1.99 / MB - Mobile Web 2.0 NOTE: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Minimum of two lines required. Maximum of five lines. Only one line is the primary line. All lines must be activated on the same billing account and in the same market. Family SharePlans monthly access fees include a primary and a secondary line. The secondary line has an effective monthly access fee of $9.99. Secondary lines do not qualify for monthly access fee discounts. No domestic roaming or long distance charges apply. Mobile Web 2.0 pages may include Verizon Wireless and third party advertising. Unless the line subscribes to a V CAST VPack, V CAST Mobile TV Select Package, or a Nationwide Premium Calling Plan, megabytes sent or received (including advertising) will be aggregated each month, rounded up to the next full megabyte, and billed at $1.99/ MB. *Data sent or received using Mobile Web (including advertising), Get it Now, and other applications will be aggregated at the end of each month, rounded up to the nearest whole megabyte, and billed at $1.99 per megabyte. Please note: the access outlined above includes a Primary and Secondary line (2 lines). *Per Minute Rates are not subject to monthly access fee discounts. Custom Push to Talk Calling Plan: Corporate Subscribers The Push to Talk Calling Plan is NOT eligible for monthly access fee discounts Monthly Access Fee $24.99 Home Airtime Minutes* 0 One to One Push to Talk Per Minute Rate ** $0.25 NOTE: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Push to Talk terms and conditions apply. *Subscribers to the Push to Talk Calling Plan cannot place or receive regular cellular wireless calls other than to 611 and 911. (These calls may be placed anywhere in the Nationwide Rate and Coverage Area). Push to Talk calls may only be made with other Verizon Wireless Push to Talk subscribers, and only from the National Enhanced Services Rate and Coverage Areas. For optimal Push to Talk performance, all callers on a Push to Talk session must have an EV- DO Rev. A capable device and be receiving EV-DO service. A Push to Talk call is terminated by pressing END or will automatically time out after ten (10) seconds of inactivity. You cannot prevent others who have your wireless phone number from entering you into their Push to Talk contact list. Only one person can speak at a time during Push to Talk calls. When using your phone keypad to make a Push to Talk call, you must enter the ten-digit phone number of the called party. Presence information may not be available for all Push to Talk contacts. The timeliness of presence information may be impacted by the network registration status of a Push to Talk contact. Your Push to Talk service cannot be used for any applications that tether your phone to computers or other devices for any purpose. Push to Talk-capable phone and feature required. Push to Talk subscribers cannot use Push to Talk or other data products and services (i.e. Picture Messaging, Mobile Web, Get It Now, BroadbandAccess Connect, etc) while roaming on other carriers' networks at this time. While you are on a Push to Talk call, voice calls received will go directly to Voic . When you are on a voice call, you cannot receive a Push to Talk call. **Voice calls placed or received, including access to voice mail will be billed at $0.25 per minute. If voice block has been activated, the subscriber may not access voic from the device. Access to voic from an alternate phone shall be subject to the Per Minute Rate of $0.25. September 18, 2017 PS63766 Group Award Page 25 of 43

26 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Push to Talk Feature Monthly Access Fee $5.00 One to One and Group Push to Talk NOTE: Verizon Wireless text messaging terms and conditions apply. The Domestic Text Messaging feature can be added to any Corporate Subscriber The Push to Talk feature must be added to an eligible calling plan with a monthly access fee of $34.99 or higher (Push to Talk can also be added to Family SharePlan secondary lines). Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Push to Talk calls may only be made with other Verizon Wireless Push to Talk subscribers, and only from the National Enhanced Services Rate and Coverage Areas. For optimal Push to Talk performance, all callers on a Push to Talk session must have an EV-DO Rev. A capable device and be receiving EV-DO service. A Push to Talk call is terminated by pressing END or will automatically time out after ten (10) seconds of inactivity. While you are on a Push to Talk call, voice calls received will go directly to Voice Mail. When you are on a voice call, you cannot receive a Push to Talk call. You cannot prevent others who have your wireless phone number from entering you into their Push to Talk contact list. Only one person can speak at a time during Push to Talk calls. When using your phone keypad to make a Push to Talk call, you must enter the ten-digit phone number of the called party. Presence information may not be available for all Push to Talk contacts. The timeliness of presence information may be impacted by the network registration status of a Push to Talk contact. Your Push to Talk service cannot be used for any applications that tether your phone to computers or other devices for any purpose. Push to Talk-capable phone and feature required. Push to Talk subscribers cannot use Push to Talk or other data products and services (i.e. Picture Messaging, Mobile Web, Get It Now, BroadbandAccess Connect, etc) while roaming on other carriers' networks at this time. voice calling plan included in the Contract, with the exception of the National Flat Rate Calling Plans. Government Secure Service Calling Plans Asynchronous Data for secure calling is a required feature. It provides circuit-switched voice and data coverage over the Verizon Wireless s CDMA $5.00 Monthly Access Fee Network. This feature is available on QSec -800 and QSec phones. QSec -800 Available Area: Service is available in CDMA 800 MHz Digital Service Areas only. Security Features are only available in Verizon Wireless' CDMA 800 MHz Digital Service Area. Nationwide activation with local phone numbers. QSec Available Area: Service is available in CDMA 800 MHz and 1900 MHz Digital Service Areas only. Security Features are only available in Verizon Wireless' CDMA 800 MHz and 1900 MHz NationalAccess Service Area. Nationwide activation with local phone numbers. NOTE: Use of the service is subject to the terms and conditions of the Contract. Verizon Wireless may make changes to the Contract and or the Calling Plan, including, without limitation, changes to content, rates, business practices and policies at any time in accordance with the terms and conditions in the Contract. NSA approved and Verizon Wireless certified Type I secure wireless device required. Activation of government secure devices is available only to authorized users. SIP server provisioning may be required. Networks not available in all areas. Coverage, service and offers not available in all areas. The internet features such as Get it Now and Mobile Web are NOT supported. Government Secure Service Terms and Conditions: Activation of Government Secure Service for QSec -800 and QSec devices is available only with the activation of the Asynchronous Data feature. Networks not available in all areas. Rates based on use of phone as programmed with Verizon Wireless' current Preferred Roaming List (PRL). The International Dialing feature and procedures apply for calls to Puerto Rico and the U.S. Virgin Islands. Rates do not apply to credit card or operator assistance calls. Airtime rates and other charges may apply to features. Monthly allowance minutes do not apply while roaming outside of the home airtime area. Automatic roaming may not be available in all areas and rates may vary for calls placed while roaming. Verizon Wireless long distance required. Long distance and roaming rates for international calls, where available, may vary. Calls placed while traveling outside the Verizon Wireless network may take longer to be billed. Airtime rounded up to next full minute, so actual allowance may vary. Airtime allowance minutes are not transferable. Unused airtime minutes are lost. Airtime is charged to toll-free numbers. Calls to "911" and certain other emergency services are toll and airtime free. Charges for calls that connect begin when you press the "SEND" or CONNECT button, or upon connection to system. On incoming calls, charges may begin prior to the phone ringing and before you press SEND to receive the call. Charges end when the call or data session disconnect from system, which may be a few seconds after you press END or DISCONNECT button. When you place calls that ring for 60 seconds or more, you may be billed at normal airtime rates even when such calls are busy or unanswered. Calls to certain fax/data modems incur charges, though it may sound as if call was unanswered. September 18, 2017 PS63766 Group Award Page 26 of 43

27 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Nationwide Global for Government Calling Plans Nationwide Global for Government Calling Plans are eligible for monthly access fee discounts, when available and include: National IN Calling Minutes (Mobile to Mobile) Data Allowance for Night & Weekend Minutes No Domestic Monthly Anytime Voice Minutes Roaming or Long Distance Charges apply Global Plan Voice and Global & Messaging Plan Voice, and, messaging Text, Picture and Video Messaging Monthly Access Fee 450 $99.99 $ Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $80.99 $ $ $ Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $97.19 $ $ $ Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $ $ $ $ Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $ $ $ $ Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $ $ Share Option $5 additional monthly access per line International Calling ** Per Minute Rate $0.25 GlobalPhone rates apply for calls made while traveling internationally. See the Calling Plan and Feature details section. International long distance calling rates from the United States vary by destination. NOTE: Current coverage details can be found at The Data allowance applies in the United States, Canada, Mexico, and the rest of the world where coverage is available. Discounts on Nationwide Global for Business cannot exceed 22%. See attached Calling Plan and Feature Details for important information about calling plans, features and options. All plan or feature prices for Good Mobile Messaging service Corporate Subscribers will be increased by $5 over the corresponding prices show in the tables above. *Per Minute Rate is not subject to monthly access fee discounts. GlobalAccess Data Plan Global PC Card The GlobalAccess Plan is eligible for monthly access fee discounts and promotions (when available) and includes: As a Stand-Alone Calling Plan Pay-Per-Use Plan Monthly Access Fee $ N/A Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $ N/A Monthly Data Allowance and Overage United States Must subscribe to a domestic NationalAccess or Internet Browsing and Internet Access Broadband Access Plan. Canada 0 MB - $0.002 per KB or $2.05 per MB Mexico and Select Destinations 100 MB - $0.005/KB or $5.12/MB after allowance 0 MB - $0.005 per KB or $5.12 per MB Rest of the World 0 MB - $0.02/KB or $20.48/MB 0 MB - $0.02/KB or $20.48/MB NOTE: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. September 18, 2017 PS63766 Group Award Page 27 of 43

28 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Global Data Plan and Feature Global smartphones or Global BlackBerry Includes Wireless Sync or BlackBerry Solution compatible with Microsoft Outlook, Lotus Notes, POP3, and IMAP accounts. Corporate and Personal Plans and features are eligible for monthly access fee discounts and promotions (when available) and include As a feature added to an eligible Calling Plan As a Stand-Alone Calling Plan Pay as you Go Monthly Access Fee $64.99 $69.99 N/A Net Standard Monthly Access Fee (19% Monthly Access Fee Discount) $52.64 $56.69 N/A Monthly Data Allowance United States N/A Canada $0.002 per KB or $2.05 per MB for Mexico $0.005 per KB or $5.12 per MB Rest of the World $0.02 per KB or $20.48 per MB Voice Usage Domestic Voice Per the voice calling plan 25 per minute for calls within Nationwide Rate and Coverage Area Per the voice calling plan International Voice Global Phone, and roaming rates for calls made while traveling internationally NOTE: Current coverage details can be found at See attached Calling Plan and Feature Details for important information about calling plans, features and options. Optional Features may be added onto an eligible calling plan with a monthly access fee of $34.99 or higher. Per Minute Rate applies to voice calls, IS-95 and other non-nationalaccess data usage in the United States. For optional features, the underlying calling plan determines the rates for voice airtime, and domestic long distance. Data access is always available on smartphone devices. PDA/Smartphone Subscribers who do not select an plan or Pay as you Go feature must select the data block feature. A data plan or feature is always required to use a BlackBerry device. Calling Plan Optional Features As a feature added to an eligible Calling Plan As a Stand-Alone Calling Plan Pay as you Go Mobile to Mobile Optional Feature Access Fee Additional Messages Overage Rate Messaging $ $0.10 (Text, Picture, & Video Messaging) $ Per message / per address Push to Talk $5.00/ Monthly Access Fee* Text, Picture, & Video Messaging Optional Feature Access Fee Messages Overage Rate $ $0.10 Per message/ per address *For applicable calling plans, the Push to Talk Feature may be available when combined with a calling plan with a monthly access fee of $34.99 or higher. September 18, 2017 PS63766 Group Award Page 28 of 43

29 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Monthly Access Fee Discount on Eligible M2M Data Calling Plans 15% Custom Mobile Broadband Machine-to-Machine Megabyte SharePlans Custom Mobile Broadband Machine-to-Machine Megabyte SharePlans are NOT eligible for the Machine-to-Machine Monthly Access Fee Monthly Access Fee Mobile Broadband/ NationalAccess Allowance Share Option Monthly Access Fee $ MB $ MB $ MB $ MB $25.00* 1 GB $10.00 $50.00** 5 GB $10.00 Discounts except as otherwise noted. Overage Rate per MB Rate Per Minute $3.00 $0.25 Off-Net Rate Per Minute [(Peak/Off Peak) Off-Net LD ] $0.69 domestic roaming) NationalAccess Roaming per KB (Canada) Notes: Current NationalAccess and Mobile Broadband coverage details can be found at Verizon Wireless Calling Plan and Features Details apply. *This Custom Mobile Broadband Machine-to-Machine Megabyte SharePlan is discountable only for M2M Units that select the $10.00 per month share option. **This plan is discountable with or without the $10 per month share option. Sharing: Sharing (if selected) is available for M2M Units on the following plan groups only: the $5.00/1MB, $7.00/5MB, $10.00/25MB and $15.00/50MB plans all share with each other; the $25.00/1GB and $50.00/5GB plans only share with each other. Each sharing M2M Unit s unused KBs will pass to other sharing M2M Units that have exceeded their MB allowance during the same monthly billing period. Customer must maintain a minimum of ten (10) M2M Units choosing a Mobile Broadband M2M Megabyte SharePlan at all times to qualify, otherwise Verizon Wireless reserves the right to cease offering these plans and may migrate existing M2M Units to the Mobile Broadband M2M Megabyte Plans (without sharing). Unused KBs will be distributed proportionally as a ratio of the KBs needed by each applicable M2M Unit to the total KBs needed by all sharing M2M Units. Some sharing accounts require set up that may take thirty (30) to sixty (60) days. $0.002 September 18, 2017 PS63766 Group Award Page 29 of 43

30 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Wireless Office: Government Subscribers Wireless Office features are NOT eligible for discounts Advanced Calling Features Monthly Access Fee $4.99 Features Abbreviated dialing, short codes, call screening (call/no call lists, time of day), closed user groups, and International Call Routing. On-Campus Pricing Monthly Access Fee $14.99 $24.99 Number of On-Campus Minutes Features 500 1,000 Abbreviated dialing, short codes, call screening (call/no call lists, time of day), closed user groups, and International Call Routing Private Numbering Plan (PNP) Monthly Access Fee $9.99 $19.99 $29.99 Number of PNP Minutes 500 1,000 1,800 Features Abbreviated dialing, short codes, call screening (call/no call lists, time of day), closed user groups, and International Call Routing Important customer information for Wireless Office: Wireless Office features are available to customers with a minimum of 50 total Verizon Wireless subscribers (International Call Routing requires 5,000 subscribers). Wireless Office features may only be added to customer s corporate liable subscribers on Voice calling plans with a monthly access fee of $34.99 or higher. A $150 one-time setup fee per account is required for PNP and On-Campus features (International Call Routing is subject to a $1,500 setup fee). Account setup requires the coordination of customer information by a Verizon Wireless Customer Solutions Engineer. Account setup will be completed within 30 days of Verizon Wireless receipt of such information from customer. On-Campus and Private Numbering Plan features can not both be added to the same subscriber line. Wireless Office features may limit the availability of roaming service in certain international locations and subscribers using global-capable phones, global PDAs, or global BlackBerry devices should remove such features prior to international travel. This product is subject to the terms and conditions of the New York State Contract #PS63766, dated February 26, 2008, as amended (collectively, Contract ). Advanced Calling Features: Advanced Calling Features are available in the Verizon Wireless National Enhanced Services Rate and Coverage Area; however, some features may not be available in some markets, in some cases necessitating the caller to redial a number to connect the call. Features may vary based on whether the subscriber is making or receiving a call. The abbreviated-dial advanced calling feature cannot be used for international numbers. Short Code feature is available for customer s company landline/pbx numbers; mobile or residential phone numbers may not be added to Short Code lists. Customer maintenance of Advanced Calling Features requires Internet access. Only no call lists available for incoming call conditioning. On-Campus Pricing: On-Campus Pricing is available to customer s participating corporate subscribers making or receiving calls when a participating subscriber is within a pre-defined geographic area ( Campus ). Customer s Campus area will be defined by the coverage provided by designated Verizon Wireless cell sites. If necessary, Verizon Wireless shall perform an RF survey of the Customer facilities to determine signal strength, and identify Verizon Wireless cell sites providing coverage to the Campus. Verizon Wireless reserves the right to make a determination that Customer s facilities are not qualified to support On-Campus Pricing due to RF issues in the building(s) or proximity to Verizon Wireless cell sites. On-Campus minutes will apply to calls made or received by participating Subscribers when they are physically in the Campus area at the time the call is initiated and will continue to apply until the call is terminated even if the Subscriber leaves the Campus area. On-Campus minutes will not apply to calls that originate outside the Campus area even if the participating subscriber making or receiving the call thereafter enters the Campus area. Verizon Wireless anticipates the cell sites defining the Campus will provide comprehensive coverage of the Campus area. However, due to the limitations of Wireless Service, Subscriber calls may occasionally connect to a cell site that is outside the Campus area even when the Subscriber is physically within the Campus area, and such calls will be billed in accordance with the Subscriber s underlying calling plan. Verizon Wireless will not provide credits for calls connecting to a cell site other than those designating the Campus area even if the caller is in the Campus area. If more than one allowance of minutes could apply to a particular call made or received by a participating subscriber in the Campus area then, if applicable, IN Calling or Night & Weekend Minutes will apply before On-Campus minutes. Private Numbering Plan (PNP) Feature: The PNP feature provides customer s participating Corporate Subscribers with an allowance of minutes applicable to calls made to Customer s designated direct inward dialed (DID) business/office numbers. In order to implement PNP, Customer must provide Verizon Wireless with its DID information. PNP minutes apply to calls made from Corporate Subscribers with the PNP feature to numbers on Customer s DID list. (PNP minutes will not apply to calls received from DID numbers). If Customer sets up the abbreviated dialing advanced calling feature to any of their PNP numbers, then calls made to these numbers will be billed per the Subscriber s calling plan and will not decrement from the PNP allotment of minutes. Subscribers must be within the Verizon Wireless National Enhanced Services Rate and Coverage Area for PNP minutes to apply. Wireless Office with International Call Routing: The Wireless Office with International Call Routing (WO-ICR) feature allows Customer to route certain international long distance calls, placed by its participating Corporate Subscribers, to its Gateway PBX for call termination to the international location. Customers must maintain a minimum of 5000 Corporate Subscribers and 1000 of the Corporate Subscribers enrolled on the WO-ICR platform otherwise Verizon Wireless reserves the right to remove WO-ICR features from any remaining lines. WO-ICR is subject to a one-time set-up fee of $1,500. Customer must procure a Primary Rate Interface (PRI) interconnection as described below. Account setup requires the coordination of customer information by a Verizon Wireless Customer Solutions Engineer ( CSE ) to complete a WO-ICR High Level Design ( HLD ) Document. In order to be routed as WO-ICR calls, International long distance calls must be placed a) by customer s participating Corporate Subscribers with the WO-ICR feature added to an eligible calling plan with a monthly access fee of $34.99 b) to countries for which Customer can support the international call completion c) in either NANP format (011+international number) or as an ipnp short code (described below) d) while subscriber is in the Enhanced Services Rate and Coverage Area, otherwise the call will be billed as a normal cellular call according to the subscriber s calling plan, and features, and billed at the appropriate Verizon Wireless international Long Distance Rate. International Private Numbering Plan: International Private Dialing Plan ( ipnp ) allows Customer to establish short code dialing for international telephone numbers that will simulate Customer s PBX Short Code Dialing. Mobile numbers cannot be provisioned as short codes. Verizon Wireless requires a digit string formatted according to the N. American Dialing Plan be out pulsed over the PRI to be able to support resilience and overflow digits can be appended or deleted if required. ipnp data can be updated every 30 days. September 18, 2017 PS63766 Group Award Page 30 of 43

31 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Enterprise Messaging Enterprise Messaging is NOT eligible for monthly access fee discounts. EnterpriseMessagingMonthly Access Per Message After Allowance Monthly Allowance (standard text messaging rates apply for Recipient) 100,000 $ $0.02 $ N/A 1. ENTERPRISE MESSAGING: In order to protect our network and safeguard subscriber privacy from unsolicited (spam) or objectionable text messaging, Verizon Wireless employs protective measures, including aggregate message volume limits, content filtering and speed of service limitations on publicly accessible Internet messaging gateways. Verizon Wireless Enterprise Messaging service allows enterprise accounts to send aggregate text messages to other Verizon Wireless subscribers while reducing potential delays related to these protective measures. 2. REQUIREMENTS AND RESTRICTIONS: Customer must have at least one hundred (100) active Corporate Subscribers. Enterprise Messaging is available for a monthly access fee for which Verizon Wireless will provision a Pilot Mobile Phone (described below) and provide access to the Enterprise Messaging Access Gateway (EMAG) online portal to set-up and manage the service. Enterprise Messaging can only be used to send messages to Verizon Wireless subscribers and Customer agrees that it will send messages only to subscribers that have opted in to receive its messages by: a) establishing an opt-in process that effectively captures each subscriber s consent to receive Customer s messages, informs subscribers of the nature and scope of Customer s messaging campaigns and any financial obligations ( Standard Messaging Charges Apply ) associated with the messaging; b) maintaining opt-in records for a minimum of 6 months from the date of a subscriber s opt-in consent; and c) immediately complying with subscriber opt-out requests such as STOP, END, CANCEL, UNSUBSCRIBE or QUIT in compliance with Mobile Marketing Association (MMA) guidelines ( Customer can use compatible, properly configured SNPP, WCTP, XML and SMTP messaging protocols, for which it is solely responsible for maintaining facilities to monitor its messaging operations, or the EMAG portal, to send up to fifteen text messages per second to subscribers. Provision of the EMAG service does not obligate Verizon Wireless to support variations of these protocols, whether those variations are optional within the published protocols or authorized or unauthorized variations to the published protocols. Customer agrees that: a) its messaging will comply with applicable industry guidelines (e.g. MMA s Best Practices and CTIA s Wireless Content Guidelines) and Verizon Wireless content ( standards as they may update from time to time; b) it will not send messages containing executable files or links to other content or premium or similar messages that require a subscription or surcharge; c) it will not install, deploy, or use any hardware, firmware, software or other technology or technique to circumvent Verizon Wireless messaging network operations protections except as granted under the Contract; and d) it will not send any objectionable material via Enterprise Messaging or advertise, promote, distribute or use objectionable material in connection with Enterprise Messaging (for purposes of the Contract, objectionable material includes, but is not limited to material that: (i) is prohibited by any applicable law, rule or regulation, (ii) contains anything that is obscene or indecent or anything with strong sexual, explicit or erotic themes or that links to such content, (iii) contains hate speech; (iv) contains excessive violence; (v) contains extreme profanity; (vi) contains misleading or fraudulent claims, or (vii) promotes or glamorizes alcohol abuse, illegal drug use or use of tobacco products). Consistent with prevailing standards in other content distribution mediums, content in this category that does not satisfy the above may be distributed if included in the context of artistic, educational, medical, news, scientific or sports material. Customer agrees that its use of Enterprise Messaging will comply with any applicable local, state, national and international laws and regulations. 3. LIMITATIONS: Wireless phones use radio transmissions which by their nature do not permit the delivery of text messages when the wireless phone is not in range of one of our transmission sites or a transmission site of another company that has agreed to carry our customer s calls, or if there is insufficient network capacity available to handle the message at that moment. Even within a coverage area, there are many factors that might interfere with the delivery of text messages, including the subscriber's equipment, terrain, proximity to buildings, foliage, and weather. Verizon Wireless also does not own or control all of the various facilities and communications lines between Customer s site and Verizon Wireless Enterprise Messaging access point. Due to these natural and technological limitations and the limitation in the number of messages that can be sent (up to fifteen per second), ENTERPRISE MESSAGING SHOULD NOT BE USED AS THE SOLE MEANS TO SEND MESSAGES THAT CONTAIN INFORMATION THAT IS ESSENTIAL TO THE PROTECTION OF LIFE OR PROPERTY, OR IS MISSION ESSENTIAL OR CRITICAL IN OTHER WAYS. 4. CUSTOMER S ENTERPRISE MESSAGING CONTACT: Customer agrees to provide contact information including a phone number and address to Verizon Wireless of an Enterprise Messaging contact or contacts, who shall be available during business hours and any other time period that Customer utilizes Enterprise Messaging for the purpose of assisting to resolve service matters and trouble shooting. Customer must provide written notice of changes to contact information fourteen days prior. 5. PILOT MOBILE PHONE: Verizon Wireless shall provide Customer with one pilot mobile phone at no charge to manage password setup and resets. Customer should safeguard the pilot mobile phone in case password resets are needed as Verizon Wireless must rely on regular mail delivery of password resets if the phone is not available (password resets cannot be given over the phone or sent via ). This pilot mobile phone will not be capable of making any voice calls. Customer shall promptly notify Verizon Wireless if the phone is lost, damaged or stolen and Verizon Wireless reserves the right to charge Customer for replacement phones. 6. IP ADDRESSES: Enterprise Messaging will be available for up to fifteen public static IP addresses for each messaging protocol the Customer uses. Customer s Authorized Enterprise Messaging Contact, shall provide the IP addresses and updates to the addresses in writing on a form provided to Customer by Verizon Wireless. Dynamic IP addresses and IP address ranges are not permitted. 7. TERMINATION OF SERVICE: VERIZON WIRELESS CAN, WITH NOTICE, LIMIT, SUSPEND, OR CANCEL CUSTOMER S ACCESS TO OR USE OF THE ENTERPRISE MESSAGING SERVICE OR EMAG IF CUSTOMER VIOLATES THE RESTRICTIONS OF THE CONTRACT OR FOR GOOD CAUSE which shall include, but is not limited to: (a) breaching these terms or the Contract; (b) spamming or other abusive messaging; (c) using Enterprise Messaging in a way that adversely affects our network, our customers, or other customers; (d) allowing anyone to tamper with messaging applications in a manner contrary to these terms; (e) any governmental body of competent jurisdiction suspends or terminates your service or institutes a requirement, ruling or regulation that conflicts with these terms; or (f) operational or other governmental reasons. September 18, 2017 PS63766 Group Award Page 31 of 43

32 GRANDFATHERED CALLING PLANS AND FEATURES The following rate plans have been grandfathered for future service activations. Any existing customer on one of these grandfathered rate plans may remain on the service plan. Visual Voice Mail Calling Plan Optional Features $2.99 monthly charge Static IP Isolated Pool w/fixed End System (FES) [Internet Restricted] Per Account Level Set-Up (One-time fee) $ Per Account New Connect Set-Up (One-time fee) $ Note: Static IP is subject to the terms and conditions of the Contract and calling plan. Subscribers that are placed into this pool will be limited to utilizing the Verizon Wireless Network for transport to and from their FES connections to the Verizon Wireless Network. In addition to providing an Internet restricted Static IP address customers will also gain the benefit of having mobile-to-mobile traffic denied. Utilization of the Static IP pool will permit the use of an Internet restricted IP address, thus minimizing Customers risk and potential abuse of the network connection. Static IP addresses will be available on remote access, MB and NationalAccess plans or features only. Static IP addresses are not available on MOU (Minutes of Use) Plans. Fees may not apply in certain VPN environments. Fees are per account level (regardless of the number of IPs ordered) selecting Static IP and may apply in addition to $ Connect Fee in certain configurations. Static IP: Static IP addresses will be available on remote access, MB and NationalAccess plans or features only. Static IP addresses may be reserved and should be assigned to the mobile numbers within 90 days. De-activated Static IP addresses will go into an ageing pool for 24 hours. After 24 hours, these Static IP addresses will be returned to reserved status for the account. Reserved Static IP addresses will be shown at the account level and can be viewed from the billing system. Feature activations will be stored in the data warehouse database along with the Static IP Address for reporting. A Static IP address is associated with the device s MDN (Mobile Dialing Number). Each time the subscriber initiates a data session the Static IP address that is associated with their MDN is assigned to their device for each session. Subscribers completing an ESN (Electronic Serial Number) change will retain their Static IP address. September 18, 2017 PS63766 Group Award Page 32 of 43

33 Verizon Wireless Terms and Conditions Verizon Wireless Calling Plan Optional Services. Additional fees may be required as per the individual calling plans Calling Plans and Associated Charges: Some calling plans or monthly access price points may not be available in all markets. Subscriber s first partial and full month s access will not be refunded after activation of the Wireless Service. Activation fees are waived for all Government Subscribers. Charges for calls will be based on the cell sites used, which may be outside the calling plan coverage area even when the Subscriber is physically within the coverage area. Time of the call is based on the telephone switching office that carries the call, which may be different from the time of day shown on Subscriber s phone. Rates do not apply to credit card or operator-assisted calls, which may be required in certain areas. Usage rounded up to the next full minute. Unused minutes and/or Megabytes are lost. On outgoing calls, charges start when Subscriber first presses SEND or the call connects to a network, and on incoming calls, when the call connects to a network (which may be before it rings). A call may end several seconds after Subscriber presses END or the call otherwise disconnects. Calls made on the Verizon Wireless network, are only billed if they connect (which includes calls answered by machines). Billing for airtime and related charges may sometimes be delayed. Calls to "911" and certain other emergency services are toll-free and airtime-free, however, airtime may be charged when dialing toll-free numbers. All features may not be available in all Verizon Wireless markets. Home Airtime and Roaming: Home airtime minutes apply when making or receiving calls from a calling plan s home rate and coverage area. Coverage information is available at Airtime is rounded up to the next full minute. Allowance minutes/megabytes are not transferable except as may be available on calling plans with sharing. Subscribers must periodically dial *228 to update roaming information. Automatic roaming may not be available in all areas and rates may vary. Roaming charges may be delayed to a later bill. Long Distance: domestic long distance is included when calling from the calling plan s home rate and coverage area, unless otherwise specified in the calling plan. Customer s Cell Phone Number and Caller ID. Verizon Wireless will assign one Mobile Telephone Number ( MTN ) to each Subscriber line. Other than as required to port an MTN, Customer does not have any property right in the MTN and Verizon Wireless may change, reassign, or eliminate an MTN upon reasonable notice to Customer under certain circumstances, including fraud prevention, area code changes and regulatory or statutory law enforcement requirements. Verizon Wireless Calling Plan Features Call Waiting 1,6 Three Way Calling 1,6 Call Forwarding 6 No Answer/ Busy Transfer 6 Caller ID 2,6 Basic Voice Mail 3,6 411 Connect sm 4,6 (Directory Assistance) Basic TTXT Messaging 5 1Airtime charges apply to all calls simultaneously. 2When making a call, Subscriber s MTN may be displayed to the receiving party with Caller ID capable Equipment. Caller ID service may not be available outside home airtime rate and coverage areas, and may not be compatible with certain enhanced features. Caller ID can be blocked for most calls by dialing *67 before each call, or by ordering per-line call blocking where available. Calls to some numbers, such as toll-free numbers, cannot be blocked. 3Airtime charges apply to message retrieval Connect, directory assistance with automatic call completion is subject to a per call fee plus airtime charges. Directory assistance rates are subject to change. 5TXT Messaging offered at the prevailing rate, currently $0.02 per inbound and $0.10 per outbound message per address. TXT message charges are subject to change. 6Feature not included on NationalAccess and BroadbandAccess or Megabyte (MB) calling plans at no charge, but are available at the prevailing Verizon Wireless rates. Push to Talk Plus: Push to Talk Plus (PTT+) capable Equipment required. Push to Talk Plus capable Equipment can only be used with a Push to Talk Plus calling plan. Subscribers switching from a Push to Talk Plus Calling Plan to another calling plan may not be able to use certain Push to Talk Plus capable Equipment with the new plan. Push to Talk Plus calls may only be made with other Verizon Wireless Push to Talk Plus subscribers. Push to Talk Plus Subscribers may initiate or participate on a call, simultaneously, with as many as 250 total participants (total is limited to (50) if interoperating between 3G and 4G participants). Administrators can be designated to manage the Push to Talk contact lists via a single website interface with a single user name/password.. Existing Push to Talk Subscriber Equipment may require a software upgrade to use Push to Talk Plus or replacement with a Push to Talk Plus capable device. Push to Talk Plus is only available within the National Enhanced Services Rate and Coverage Area and WiFi access points. There will be a delay from the time a Push to Talk Plus call is initiated until the Push to Talk Plus call is first received by the called party. If an incoming voice call is received while on a Push to Talk Plus call the voice call may be answered and the Push to Talk Plus placed on hold. If an incoming Push to Talk Plus call is received while on a Push to Talk Plus call the PTT call icon can be selected to connect to the Push to Talk Plus call. If the incoming voice or Push to Talk Plus call is not answered a missed call alert will display. Network registration information will be sent to the Equipment each time it is powered on in the National Enhanced Services Rate and Coverage Area, each time the Subscriber travels into the National Enhanced Services Rate and Coverage Area, and every 12 hours if the Subscriber stays within the National Enhanced Services Rate and Coverage Area. While the updated network registration information is being sent to the Equipment, incoming voice calls will go directly to voice mail. Contact list cannot be modified from certain Equipment. September 18, 2017 PS63766 Group Award Page 33 of 43

34 Subscriber cannot prevent others who have the Subscriber s MTN from entering the MTN into their Push to Talk contact list. Only one person can speak at a time during a Push to Talk Plus call. In-Call Talker Override (Talker Priority) allows a pre-determined user priority to take the floor to communicate urgent message over participant. Push to Talk Plus services cannot be used for (i) access to the Internet, intranets or other data networks, except as the device s native applications & capabilities permit, (ii) any applications that tether Equipment to laptops, personal computers or other devices for any purpose. Please visit our website for additional Push to Talk Plus information. Mobile to Mobile Calling: Mobile to Mobile Calling minutes apply when making calls directly to or receiving calls directly from another Verizon Wireless subscriber while in the Nationwide Rate and Coverage area. Mobile to Mobile calls must originate and terminate while both Verizon Wireless subscribers are within the Mobile to Mobile Calling area. Mobile to Mobile Calling is not available (i) with fixed wireless devices with usage substantially from a single cell site, (ii) for data usage including Push to Talk Plus calls, Picture or Video Messaging (iii) if Call Forwarding or No Answer/Busy Transfer features are activated, (iv) for calls to Verizon Wireless customers using any of the International services, (v) for calls to check Voice Mail, (vi) in those areas of Louisiana and Mississippi where the users roaming indicator flashes, (vii) in Canada and Mexico and (viii) to users whose current wireless exchange restricts the delivery of Caller ID And (viiii) for incoming calls if Caller ID is not present or Caller ID Block is initiated. Mobile to Mobile Calling minutes will be applied before Anytime Minutes. Night and Weekends: Applies to calls made in a calling plan s home rate and coverage area only during the following hours: 9:01pm Friday through 5:59am Monday and 9:01pm to 5:59am Monday through Friday. If both Night and Weekend and Mobile to Mobile minute allowances apply to a given call, Mobile to Mobile minutes will apply before Night and Weekend minutes. However, if either allowance is unlimited, the unlimited allowance will always apply first. TXT Messaging: TXT Messaging includes Short Message Service (SMS up to 160 characters) and Enhanced Messaging Service (EMS up to 1120 characters). Enhanced TXT Messages sent to most SMS handsets will be delivered as multiple TXT messages of up to 160 characters each. Subscribers have the option to have text messages disabled entirely without affecting voic or other related services. TXT Messaging plans do not include Operator Assisted Messaging or International Messaging, which is available for 25 per message sent and 10 per message received; see for details and countries. Verizon Wireless is not responsible for information sent using TXT Messaging or Enhanced TXT Messaging. Verizon Wireless cannot guarantee that messages will be received and is not responsible for messages that are lost or misdirected. Messages not delivered after 5 days are automatically deleted. Airtime charges do not apply to the sending or receiving of text messages. When sending messages from Equipment, the sender s MTN will always be sent to the destination, even if Caller ID is used to block voice calls. Mobile to Mobile Messaging: Cannot be combined with any other package that includes a TXT or PIX&FLIX allowance. Mobile to Mobile Messaging applies only to TXT/ PIX/ FLIX messages sent to and received from other Verizon Wireless Subscribers phones, while both wireless Subscribers are within the National Enhanced Services Rate and Coverage Area. Additional messages apply to PIX Place, VTEXT/ TXT Alerts/ getalerts, Instant Messaging (IM), , Premium Text Services, TXT/PIX/FLIX sent to non-verizon Wireless customers, these messages will be decremented from the Subscriber s Additional Message allowance, or billed as overage. Additional Messages may not be applied toward International TXT Messaging, which cost 25 per message sent and 10 per message received; see for details and countries. Multi-Media Messaging (MMS): Multi-Media Messaging (MMS) includes Picture (PIX) and Video (FLIX) messaging and is only available within the National Enhanced Services Rate and Coverage Area. In addition to MMS charges, MMS uses calling plan home airtime minutes or kilobytes. Canceling an MMS after pressing SEND may result in sent messages that contain only partial content. Subscriber will be charged for outgoing MMS, even if not received by the intended recipient, or even if only partial content is delivered. Subscriber will not be charged for incoming MMS unless received. MMS that cannot be delivered within 5 days will be deleted. MMS is not available for use with a Mobile Office Kit. Camera phones are prohibited in some places. Subscribers are solely responsible for complying with all applicable laws, rules, regulations and policies regarding camera phone use. Mobile Web: Airtime charges apply when using Mobile Web. Mobile Web Alerts are sent as TXT Messages and are subject to TXT Messaging pricing, terms and conditions. International Long Distance: You need International Eligibility to make international calls to most countries, but you can make calls to some North American destinations without it. Additional surcharges may apply when calling certain countries; see verizonwireless.com/international for details. Verizon Wireless International Long Distance Value Plan: International Eligibility required to call most countries. Value Plan feature is not available on all Plans. Rates are subject to change without notice. Standard International Long Distance rates apply in addition to airtime charges per your Plan on calls made from the Verizon Wireless network. Rates and service availability may vary when your phone s banner displays Extended Network. Value Plan rates apply only on calls to Value Plan Countries made from your Plan s Rate and Coverage Area. If a subscriber s Plan s Rate and Coverage Area includes calls to any Value Plan country, those calls will be billed per the Plan. Except when roaming on another carrier s network, in which case that carrier's rates, taxes and surcharges apply. For Value Plan subscribers, calls made from the Verizon Wireless network to countries not included in the Value Plan will be billed at standard International Long Distance rates. Additional surcharges may apply when calling certain destinations, see for details. International Roaming (Global Phone): Some services, such as premium text messaging, directory assistance, entertainment lines and third-party services, may be available, and charges for these services will be billed (along with applicable toll charges) in addition to roaming rates. Message-waiting-indicator service is not available where Text Messaging is not available. When using International Phone, or International Data services, or if you subscribe to a Nationwide Plus Canada or Nationwide Plus Mexico Plan, and you re roaming near country borders, calls may be carried by a cell site located in a neighboring country and billed at that country s rates. Verizon Wireless will terminate your service for good cause if less than half of your voice or data usage over three consecutive billing cycles is on the Verizon Wireless National Enhanced Services Rate and Coverage Area. See verizonwireless.com/international for rates and destinations, which are subject to change without notice. International Eligibility required for GSM roaming, and for roaming in many destinations. Rates, terms and conditions apply only when roaming on participating GSM networks in published destinations. Availability of service, calling features, and Text messaging varies by country and network and may be restricted without notice. You must add International Eligibility to your account to roam in many destinations. Visit verizonwireless.com/naroaming. By using Equipment outside the United States, subscriber is solely responsible for complying with all applicable foreign laws, rules and regulations ( Foreign Laws ), including Foreign Laws regarding use of wireless phones while driving and use of wireless camera phones. Verizon Wireless is not liable for any damages that may result from subscriber s failure to comply with Foreign Laws. September 18, 2017 PS63766 Group Award Page 34 of 43

35 Roaming in GSM countries: GSM International Phone, activated in the United States with compatible subscriber Identity Module (SIM) card required. Rates, terms and conditions apply only when roaming on participating GSM networks in published International Phone countries. Service may be available in additional countries, but airtime rates, availability of calling features, and ability to receive incoming calls (including return calls from emergency services personnel) may be restricted. See for coverage and airtime rates. Service in certain countries may be blocked without prior notice. Where Text messaging is available, Customer will be charged $0.50 for each message sent and $0.05 for each message received. Text messaging rates are subject to change. Text messages may be sent only to MTNs of (i) Verizon Wireless customers, and (ii) customers of foreign wireless carriers that participate in international text messaging. Check for the most current list of participating foreign carriers. Data Services Data Services: Verizon Wireless charges you for all data and content sent or received using our network (including any network overhead and/or Internet Protocol overhead associated with content sent or received), as well as resolution of Internet Protocol addresses from domain names. Sending or receiving data using a virtual private network (VPN) involves additional VPN overhead for which you will be charged. Please note that certain applications or widgets periodically send and receive data in the background, without any action by the user, and you will be billed for such data use. Applications may automatically re-initiate data sessions without you pressing or clicking the SEND or connect button. Data sessions automatically terminate after 24 hours. A data session is inactive when no data is being transferred. Data sessions may seem inactive while data is actively being transferred, or may seem active when the data is actually cached and data is not being transferred. If you have a Data Only plan and use voice service, domestic voice calls will be billed at $0.25/minute. Verizon Wireless is implementing optimization and transcoding technologies in our network to transmit data files in a more efficient manner to allow available network capacity to benefit the greatest number of users. These techniques include caching less data, using less capacity, and sizing the video more appropriately for the device. The optimization process is agnostic to the content itself and to the website that provides it. While Verizon Wireless invests much effort to avoid changing text, image, and video files in the compression process, and while any change to the file is likely to be indiscernible, the optimization process may minimally impact the appearance of the file as displayed on your device. For a further, more detailed explanation of these techniques, please visit verizonwireless.com/vzwoptimization. Verizon Wireless strives to provide customers with the best experience when using our network, a shared resource among tens of millions of customers. To further this objective, Verizon Wireless has implemented Network Optimization Practices designed to ensure that the overwhelming majority of data customers aren t negatively impacted by the inordinate data consumption of a few users. The reduction can last for the remainder of the current bill cycle and the immediately following bill cycle to ensure high quality network performance for other users at locations and times of peak demand. For a further more detailed explanation of these techniques please visit Data transfer amounts will vary based on application. If you download an audio or video file, the file may be downloaded in sections or in its entirety; data charges will apply to the portion downloaded, regardless of whether you listen to or watch all of it. You may access and monitor your own data usage during a particular billing period, including during the Return Period, by accessing My Verizon online or by contacting Customer Service. Data Services: Permitted Uses: You can use Verizon Wireless Data Services for accessing the Internet and for such uses as: (i) Internet browsing; (ii) ; (iii) intranet access (including accessing corporate intranets, and individual productivity applications made available by your company); (iv) uploading, downloading and streaming of audio, video and games; and (v) Voice over Internet Protocol (VoIP). Data Services: Prohibited Uses. You may not use our Data Services for illegal purposes or purposes that infringe upon others' intellectual property rights, or in a manner that interferes with other users' service, that violates trade and economic sanctions and prohibitions as promulgated by the Departments of Commerce, Treasury or any other U.S. government agency, that interferes with network's ability to fairly allocate capacity among users, or that otherwise degrades service quality for other users. Examples of prohibited usage include: (i) server devices or host computer applications that are broadcast to multiple servers or recipients such that they could enable bots or similar routines (as set forth in more detail (ii) below) or otherwise denigrate network capacity or functionality; (ii) auto-responders, cancel-bots, or similar automated or manual routines that generate amounts of net traffic that could disrupt net user groups or use by others; (iii) generating spam or unsolicited commercial or bulk (or activities that facilitate the dissemination of such ); (iv) any activity that adversely affects the ability of other users or systems to use either Verizon Wireless services or the Internet-based resources of others, including the generation of dissemination of viruses, malware, or denial of service attacks; (v) accessing or attempting to access without authority, the information, accounts or devices of others, or to penetrate, or attempt to penetrate Verizon Wireless or another entity s network or systems; or (vi) running software or other devices that maintain continuous active Internet connections when a computer s connection would otherwise be idle or any keep alive functions, unless they adhere to Verizon Wireless requirements for such usage, which may be changed from time to time. Verizon Wireless further reserves the right to take measures to protect our network and other users from harm, compromised capacity or degradation in performance. These measures may impact your service, and Verizon Wireless reserves the right to deny, modify or terminate service, with or without notice, to anyone Verizon Wireless believes is using Data Services in a manner that adversely impacts the Verizon Wireless network. Verizon Wireless may monitor your compliance, or other subscribers compliance, with these terms and conditions, but Verizon Wireless will not monitor the content of the communications except as otherwise expressly permitted or required by law. [See verizonwireless.com/privacy] Data Plans and Features (such as NationalAccess, BroadbandAccess, Push to Talk Plus, and certain VZ services) may ONLY be used with wireless devices for the following purposes: (i) Internet browsing; (ii) ; and (iii) intranet access (including access to corporate intranets, , and individual productivity applications like customer relationship management, sales force, and field service automation). The Data Plans and Features MAY NOT be used for any other purpose. Examples of prohibited uses include, without limitation, the following: (i) continuous uploading, downloading or streaming of audio or video programming or games; (ii) server devices or host computer applications, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, automated machine to machine connections or peer to peer (P2P) file sharing; or (iii) as a substitute or backup for private lines or dedicated data connections. This means, by way of example only, that checking , surfing the Internet, downloading legally acquired songs, and/or visiting corporate intranets is permitted, but downloading movies using P2P file sharing services and/or redirecting television signals for viewing on laptops is prohibited. For individual use only and not for resale. We will protect our network from harm, which may impact legitimate data flows. We will limit throughput or amount of data transferred exceeding 25 GB in any given billing cycle on any line, in any given billing cycle, for all additional usage for the remainder of the then-current bill cycle for the line that exceeds the data usage, and reserve the right to deny or terminate service, without notice, to anyone we believe is using an Data Plan or Feature in any manner prohibited above or whose usage adversely impacts our network or service levels. Anyone using more than 25 GB per line in a given billing cycle is presumed to be using the service in a manner prohibited above, and we reserve the right to immediately terminate the service of any such person without notice. We reserve the right to adjust data throughput limitation thresholds to as low as 5GB in with prior written notice. We also reserve the right to terminate service upon notification to the customer. September 18, 2017 PS63766 Group Award Page 35 of 43

36 VZAccess and VZ NationalAccess, BroadbandAccess, and InternationalAccess data sessions may be used for the following purposes: (i) Internet browsing, (ii) , and (iii) intranet access (including access to corporate intranets, and individual productivity applications like customer relationship management, sales force and field service automation). VZAccess, VZ and Push to Talk Plus services cannot be used (i) for uploading, downloading or streaming of movies, music or games, (ii) with server devices or with host computer applications, other than applications required for BlackBerry or Wireless Sync service, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, Voice over IP (VoIP), automated machine-to-machine connections, or peer-to-peer (P2P) file sharing, or (iii) as a substitute or backup for private lines or dedicated data connections. Additionally, VZ services cannot be used for, (i) access to the Internet, intranets or other data networks, except as the Equipment s native applications and capabilities permit, or (ii) for any applications that tether Equipment to laptops or personal computers other than for use of the Wireless Sync or BlackBerry Solutions. BroadbandAccess and NationalAccess data sessions automatically terminate after 2 hours of inactivity, unless Subscriber has Mobile IP (MIP) capable Equipment Data Roaming: In the Canadian Broadband and Canadian Enhanced Services Rate and Coverage Areas, usage will be charged at a rate of $0.002/KB or $2.05/MB. In the Mexican Enhanced Services Rate and Coverage Area, usage will be charged at a rate of $0.005/KB or $5.12/MB. In other available countries, usage will be billed at a rate of $0.02/KB or $20.48/MB. International Eligibility is needed to roam in many destinations. Current coverage details, and list of Other Available Countries can be found at International Data Optional Features: International PC Card required for international use. International PC Cards will not work in the United States or Canada and International Data Optional Features subscribers will need a NationalAccess or Mobile Broadband PC card for domestic use. The domestic and International PC Cards cannot be used at the same time. Prior to leaving the United States, subscribers must install International Data Optional Features VZAccess Manager SM and run the OTA wizard. International Data Optional Features subscribers must activate and update their Preferred Roaming lists while in the National Enhanced Services Rate and Coverage Area every three months. Verizon Wireless reserves the right to terminate the service of any subscriber whose total usage is less than half on the Verizon Wireless National Enhanced Services Rate and Coverage Area over three consecutive billing cycles.. International SIM Cards: SIM Cards are available for use with your International PC Card, International Smartphone, or International Phone. Verizon Wireless is not responsible for any unauthorized use of subscriber s SIM Cards and subscriber must safeguard security codes. Placing your International SIM in any other non BlackBerry or Smartphone device could result in additional charges or termination of service. Upon termination of service, subscriber must destroy SIM Card. Share Option Share Option: Sharing is available only among Government Subscribers on applicable calling plans choosing the Share Option. America s Choice for Government & Voice and Data Choice Bundles for Government Subscribers: (NOTE: Subscribers to America s Choice for Government and Voice and Data Choice Bundles for Government can share voice minutes across these plans and price points subject to some billing system limitations.). Sharing on these calling plans is for voice home airtime minutes only. Customer must maintain a minimum of five (5) Government Subscriber lines, all choosing a qualifying plan with Share Option. Sharing may only be available among Subscribers activating Wireless Service in the same Verizon Wireless market or group of markets (geographic regions may contain multiple Verizon Wireless markets). Sharing may require all Subscribers to be on the same billing account. Each sharing Subscriber s unused anytime minutes will pass to other sharing Subscribers that have exceeded their anytime minutes during the same monthly billing period (Mobile to Mobile minutes and Night and Weekend minutes do not share). Each sharing Subscriber s Monthly Home Airtime Allowance Minutes apply first to that line. Unused Monthly Home Airtime Minutes are then shared with other sharing Subscribers that have exceeded their Monthly Home Airtime Allowance in order of highest usage. At the termination of the Agreement, Government Subscriber lines on America s Choice for Government with Share Option may be migrated onto applicable retail consumer pricing or Government pricing. Calling plan changes may not take effect until the billing cycle following the change request. Based on the geographic location of Customer s Government Subscribers, some Customers may have to have sharing Subscribers activated in more than one Verizon Wireless billing system. Sharing among Subscribers in multiple Verizon Wireless billing systems requires online invoicing or reporting, and a minimum of five (5) Government Subscribers all choosing the Share Option. Unused minutes for cross billing system sharing will be distributed proportionally as a ratio of the minutes needed by each sharing Subscriber to the total minutes needed by all sharing Subscribers. Accounts that share across Verizon Wireless billing systems require set up that may take thirty (30) to sixty (60) days. Verizon Wireless Machine-to-Machine (M2M) Service The terms and conditions below apply to Customer s Machine to Machine ( M2M ) service. M2M refers to the transmission of data using the Wireless Service between wireless devices and computer servers or other machines, or between wireless devices, with limited or no manual intervention or supervision. All terms and conditions of the Contract apply to M2M service, which shall be deemed a Wireless Service, and M2M Lines (defined below), except as modified hereafter. Definitions for M2M Data Plans: Corporate Subscriber Unit ( Unit or M2M Unit ): A line of service whose account is set up in Customer s name for which Customer bears payment responsibility that is activated on an M2M calling plan and is intended for machine-to-machine data transmissions only. Contract terms and conditions applicable to Corporate Subscribers are applicable to Corporate Subscriber Units. M2M Equipment: Equipment used by Customer in conjunction with Wireless Service primarily for M2M use. Contract terms and conditions applicable to Equipment are applicable to M2M Equipment. M2M Pricing: Verizon Wireless will convert existing qualifying M2M Units under the Contract within 90 days from the Effective Date, after receiving all necessary information; however, if Equipment modifications are required, conversion time may be extended. September 18, 2017 PS63766 Group Award Page 36 of 43

37 M2M Equipment Charges: Customer may use its own Equipment or purchase Equipment from a third party, provided it is approved for use by Verizon Wireless Network Team at the time of activation. Customer will be responsible for any hardware and/or software modifications to ensure Equipment functions on and is compatible with the Verizon Wireless network, as verified by Verizon Wireless. Online Ordering: M2M Calling Plans and Verizon Wireless Equipment, if applicable, are not generally available through online ordering. M2M Management Center: The Machine-to-Machine Management Center ( M2M Management Center ) provides Customer with the ability to remotely monitor and manage its M2M devices. If Customer desires to access and use the M2M Management Center, it must so request in writing, and Verizon Wireless shall provision the M2M Management Center on Customer s account. Applicable rates and charges, if any, shall be set forth in this Addendum. The M2M Management Center may be provided by Verizon Wireless third party supplier nphase. The set-up time is estimated to take four to six weeks. The rights granted to Customer herein for access to and use of the M2M Management Center are specific to Customer and may not be transferred to another party without Verizon Wireless prior written consent. Verizon Wireless and nphase retain full and exclusive ownership of all intellectual property rights associated with the M2M Management Center including any alterations, modifications, improvements and derivative works thereof. The limitation of liability, limitation of damages and disclaimer of warranties sections of the Agreement apply to nphase and to services provided hereunder by nphase. Data Session: A data session is inactive when no data is being transferred, and may seem inactive while data is actively being transferred to a device, or seem active when actually cached and not transferring data. Customer must maintain virus protection when accessing the service and is responsible for all data sent and received including overhead (data that is in addition to user-transmitted data, including control, operational and routing instructions, error-checking characters as well as retransmissions of user-data messages that are received in error) whether or not such data is actually received. Verizon Wireless will not be liable for problems receiving Service that result from Customer s device. Megabyte (MB) Data Plans: M2M data usage is rounded to next full kilobyte at end of each billing cycle. Any unused portion of the megabyte allowance is lost. Equipment will not indicate kilobyte usage. Data Roaming: In the Canadian Broadband and Canadian Enhanced Services Rate and Coverage Areas, usage will be charged at a rate of $0.002/KB or $2.05/MB. In the Mexican Enhanced Services Rate and Coverage Area, usage will be charged at a rate of $0.005/KB or $5.12/MB. For more information on roaming in Canada and Mexico, visit verizonwireless.com/naroaming. In the Bermuda, China, Dominican Republic, Guam, India, Israel, Saipan and South Korea Enhanced Services Rate and Coverage Areas, usage will be billed at a rate of $0.02/KB or $20.48/MB. I-Dial is needed to roam in many destinations. Only the Canadian Broadband Rate and Coverage Area supports EV-DO. M2M Sharing Share Options: Sharing is available only among Government Subscribers on applicable M2M Low Usage and High Usage calling plans. Account Share: Customer may activate up to 15 share groups per account. Sharing is available only among M2M Lines on the Mobile Broadband M2M Account Share Plans on the same billing account, in the same usage group (Low Usage and High Usage plans cannot share with each other). Unused KBs will be distributed to M2M Lines with an overage on an as needed basis to M2M Lines on the same billing account that have exceeded their MB allowance during the same monthly billing period. At the end of each bill cycle any unused KBs allowances will be applied to the overages of the other M2M Lines on the same account beginning with the line with the lowest overage need until depleted. Customers subscribing to Mobile Broadband M2M Account Share Plans will be billed on separate billing accounts and invoices from Subscribers to the Mobile Broadband M2M Profile Share Plans. Profile (Multi-Account) Share: Customer may activate one (1) share group per profile (Low Usage and High Usage plans cannot share with each other); however, customer may have multiple bill accounts on the same profile. Sharing is available only among M2M Lines on the Mobile Broadband M2M Multi-Account Share Plans on the same profile, in the same usage group. Each sharing M2M Lines unused KBs will pass to other sharing M2M Lines that have exceeded their data allowance during the same monthly bill cycle. Unused KBs will be distributed proportionally as a ratio of the KBs needed by each applicable M2M Line to the total KBs needed by all sharing M2M Lines on the same profile. Customers subscribing to Mobile Broadband M2M Profile Share Plans will be billed on separate billing accounts and invoices from Subscribers to the Mobile Broadband M2M Account Share Plans. Note: 1 A profile is defined as a Customer s overarching account of record under which Customer may have multiple billing accounts. Verizon Wireless Private Network Terms and Conditions Verizon Wireless Private Network Service ( Private Network ): Private Network extends Customer s IP network to its wireless equipment by segregating the data between such devices and Customer s servers from the public Internet (the Internet ). Customer s use of Private Network is subject to the Private Network Roles and Responsibilities Customer Guidelines, which are available at available at or from your Sales representative. Customer Minimum Line Requirement: Customer must maintain a minimum of 100 Machine-to-Machine lines at all times during the term of its Agreement in order to remain eligible for Private Network. If Customer falls below the 100-line minimum, Verizon Wireless reserves the right to discontinue Private Network for non-use. Connection to Verizon Wireless Facility: Customer must establish a direct-connect circuit from its facilities to Verizon Wireless s facilities by the use of Virtual Private Network, Verizon Private IP, or Fixed End System connections. Customer is solely responsible for making arrangements with a local access provider for installation and ongoing maintenance of such a connection, with sufficient data throughput to meet Customer s anticipated data needs. Customer is also responsible for all charges incurred directly or through a third party associated with establishing the connection, as well as for accessing Private Network, including Internet access fees, hardware, software, license fees, and telecommunications charges. Dynamic Mobile Network Routing ( DMNR ): DMNR allows configuration of Private Network for dynamic routing to the subnets it serves (up to eight) to other devices on Customer s network and as support for mobile or stationary routers. DMNR is based off Mobile IPv4-based Network Mobility protocol and requires the router to be configured to support this capability. Customer is responsible for any charges associated with the customization of its CPE to support DMNR. September 18, 2017 PS63766 Group Award Page 37 of 43

38 Verizon Wireless Private Network Traffic Management Private Network Traffic Management (PNTM): PNTM allows Customer to configure its Private Network to allow differentiated Quality of Service (QoS) by application over Verizon Wireless s LTE network using standards-based IP packet marking. Customer can identify applications on its 4G LTE devices to get priority QoS over its Private Network. Verizon Wireless makes no guarantee of PNTM bandwidth allocations, which are subject to the limitations of wireless service availability as detailed in the Agreement. Customer is responsible for any charges associated with the customization of its CPE to support PNTM. PNTM for Public Safety: Eligible public safety accounts can take advantage of priority access to a data channel over the Wireless Service for its data traffic during times of heavy network demand. While PNTM for Public Safety enables a dedicated data channel, Verizon Wireless makes no guarantee of Wireless Service availability, which is subject to the limitations of wireless service availability as detailed in the Agreement. PNTM for Public Safety is only available to Customers approved by Verizon Wireless that qualify as Public Safety Entities classified by the following NAICS codes a) Ambulance Services; b) Courts; c) Police Protection; d) Legal Counsel and Prosecution; e) Correctional Institutions; f) Parole Offices and Probation Offices; g) Fire Protection; h) Other Justice, Public Order, and Safety Activities or i) National Security. Customer Private Network Contact: Customer must designate a Private Network representative and provide contact information, including a phone number and address. The Private Network contact will work with the Verizon Wireless solution engineer through the Private Network implementation and testing processes detailed below. The contact shall be available during business hours and any other time period that Customer utilizes Private Network for the purpose of assisting to resolve service problems and trouble shooting. Private Network Implementation and Testing: Verizon Wireless will implement Customer s Private Network, which requires Customer to a) provide any information (e.g., account numbers, IP address ranges, router/cpe information) necessary to compete the Private Network Connectivity Form; b) participate in a Private Network turn-up call to ensure that CPE is properly configured to support the Private Network connection; and c) participate in a Solution Validation call to confirm that Private Network is working properly from Verizon Wireless to Customer s applications. Wireless Devices/Network Access: Customer must use Private Network-compatible end-user Equipment and at Customer s expense must submit any devices not identified as Private Network compatible to Verizon Wireless, for network testing and Private Network certification. Private Network functionality is available on the Verizon Wireless 3G and 4G data network, subject to the limitations defined in this Addendum. While Private Network functionality may also be available on the networks of Verizon Wireless domestic and international roaming partners, Verizon Wireless makes no representation of Private Network availability or reliability on such networks. Permitted Use/Fraud: Customer shall use Private Network only for lawful purposes and shall not send or enable via the Private Network connection, by way of example, any SPAM, viruses, worms, trap doors, back doors or timers, nor shall Customer engage in any mail-bombing or spoofing via Private Network. Customer is responsible for the security of its network and end-user devices and is responsible for any unauthorized access to the Private Network. Verizon Wireless will treat any traffic over the Private Network as authorized by Customer. Verizon Wireless reserves the right but is not obligated to filter fraudulent usage. Maintenance/Service Changes/Termination of Private Network Service: Verizon Wireless may limit access to Private Network in order to perform maintenance to the service and will use reasonable efforts to provide Customer with prior notice of such maintenance. With reasonable advance notice, Verizon Wireless has the right to modify and reconfigure Private Network as it deems necessary to enhance Customer s experience or to safeguard the Verizon Wireless network. In addition, VERIZON WIRELESS CAN WITHOUT NOTICE LIMIT, SUSPEND OR CANCEL CUSTOMER S ACCESS TO OR USE OF PRIVATE NETWORK IF CUSTOMER VIOLATES THE RESTRICTIONS OF THIS ADDENDUM OR FOR GOOD CAUSE. Good cause includes (a) breach of the terms of this Addendum or the Agreement; (b) unlawful use of Private Network; (c) using Private Network in a way that adversely affects the Verizon Wireless network or Verizon Wireless customers; (d) breach of an obligation of Customer to comply with any applicable federal, state and local government laws, rules and regulations, industry practices, third-party guidelines, or other applicable policies and requirements; (e) the suspension or termination by any governmental body of competent jurisdiction of Customer s service or the institution of a requirement, ruling or regulation that conflicts with this Addendum; or (f) for operational or governmental reasons. No Warranties: Verizon Wireless makes no warranties, express or implied, with respect to Private Network, which it provides to Customer on an AS IS basis WITH ALL FAULTS and AS AVAILABLE. The accuracy, timeliness, completeness, suitability, or availability of any aspect of Private Network cannot be guaranteed. THE IMPLIED WARRANTIES OF MERCHANTABILTY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE HEREBY EXPRESSLY DISCLAIMED IN THEIR ENTIRETY. The foregoing limitations, exclusions and disclaimers shall apply to the maximum extent permitted by applicable law. Verizon Wireless makes no representation that it supports any service levels with respect to the availability, performance, capacity, uptime or any similar metrics of Private Network.. September 18, 2017 PS63766 Group Award Page 38 of 43

39 Nationwide and National Mobile to Mobile Calling Coverage Map National Enhanced Services Rate and Coverage Area Important Map Information These maps are not a guarantee of coverage, contain areas with no service, and are general predictions of where rates, outdoor coverage including enhanced services apply, largely based on our internal data. The America s Choice map includes networks operated by other carriers and some of the coverage depicted is based on their information and public sources and we cannot ensure its accuracy. Enhanced services and some features are not available throughout the America s Choice home airtime rate and coverage area and may be limited to the National Enhanced Services rate and coverage area. Wireless Service is subject to limitations, particularly near coverage boundaries and remote areas. Equipment, topography and environmental considerations also affect service, which may vary significantly within buildings. All- Digital devices will not operate or be able to make 911 calls when digital service is not available, even when in the America s Choice home airtime rate and coverage area. Roaming Indicator Information: Equipment roaming indicator identifies when rates apply and when features and services may be available. Roaming indicators vary by Equipment. When the indicator is off or the banner displays Verizon Wireless home airtime rates and National IN Calling minutes apply.* When the digital indicator is also on, digital features and services are available. When the indicator is flashing or the banner displays Extended Network, home airtime rates and National IN Calling minutes apply.* When the digital indicator is also ON, digital features and services are available. When the indicator is off or the banner displays Extended Network, Home airtime rates and National IN Calling minutes apply; but other features and services may not be available. When the indicator is solid or the banner displays Roaming, roaming rates apply. National IN Calling minutes do not apply and other features and services may not be available. *National IN Calling minutes may not apply in certain counties in Iowa, Kentucky, Ohio and West Virginia. IN Calling minutes may not apply in the certain counties in Missouri, Mississippi and Louisiana. ** In Puerto Rico, National IN Calling minutes will apply. September 18, 2017 PS63766 Group Award Page 39 of 43