STATISTICS AND TARIFF INFORMATION IN TELECOM, MEDIA AND POSTAL SERVICE AS OF THE THIRD QUARTER 2017

Transcription

1 STATISTICS AND TARIFF INFORMATION IN TELECOM, MEDIA AND POSTAL SERVICE AS OF THE THIRD QUARTER 2017 Information provided in this report is subject to alteration in case of any revisions or updates deemed necessary.

2 TABLE OF CONTENTS 1. PRELIMINARY REMARKS SUMMARY MOBILE AND FIXED TELEPHONE SUBSCRIPTIONS MARKET SHARE AND COVERAGE MOBILE MONEY SERVICES VOICE AND SMS TARIFF STRUCTURE TRAFFIC STATISTICS Voice total outgoing and incoming mobile calls Voice total outgoing and incoming roaming traffic (In Minutes) STATUS OF INTERNET SERVICE PROVISION Licensed Operators International Internet Bandwidth Internet Tariff Mobile Internet Tariff Fixed internet tariff EMPLOYMENT IN TELECOMMUNICATION SECTOR MEDIA P a g e

3 LIST OF TABLES Table 1: Key ICT indicators trend for three quarters Table 2: Mobile and Fixed Telephone Subscribers as of September Table 3: Number of Smart Phones in as of September Table 4.International average roaming subscribers as of September Table 5: Mobile Money Subscribers Trend from Q1 to Q Table 6: Trend Mobile money transactions and Transaction values per operator from Q to Q3, Table 7: Mobile network coverage as of September 2017 per type of technology Table 8.Mobile telephone voice tariff (in Rwf) per minute per operator as of September Table 9: Fixed telephone service tariff structure Table 10 : SMS tariff structure Table 11. Outgoing and Incoming traffic as of 30 th September 2017 per operator (number of calls) Table 12. Outgoing and Incoming traffic as of 30 th September 2017 per operator (In Minutes) Table 13: Average minutes per call per operator in the 3 rd Quarter Table 14.Outgoing and Incoming Roaming traffic as of the 30 th September 2017 per operator Table 15: SMS traffic as of 30 th September Table 16. Licensed internet service providers as of September Table 17: Internet Subscribers per category September Table 18: International internet bandwidth (Mbps) per operator as of 30 th September Table 19. Fixed Internet tariffs per operator as of 30 th September 2017 (In Rwf VAT inclusive Table 20: KT Telecom Bandwidth tariff (in Rwf VAT inclusive) Table 21: KTRN Telecom Device Tariffs (in Rwf VAT inclusive) Table 22: 4G LTE retail tariffs(in Rwf VAT inclusive) as of the third quarter Table 23: Trend in Telecom Revenues in Table 24: Trend in Telecom investment in P a g e

4 Table 25: Number of staffs employed in Telecommunication sectors as of September Table 26: Licensed media operators as of September Table 27: Number of Pay TV Subscribers as of 30 th September Table 28: Number of decoders sold as of the third quarter Table 29: Licensed postal operators as of September LIST OF FIGURES Figure 1: Development of Mobile telephone Subscriptions per annum from 1 st Quarter to 3 rd Quarter Figure 2: Development of fixed telephone Subscribers per annum from 1 st Quarter to 3 rd Quarter Figure 3: Mobile Telephone subscribers market share per operator as of September Figure 4: Fixed telephone service Market share per operator as of September Figure 5: Trend in average voice tariffs( in Rwf) (1 st Quarter to 3 rd Quarter 2017) Figure 6: Outgoing on net, off net and international voice traffic market share per operator as of September Figure 7: Internet subscribers trend from 1 st Quarter to 3 rd Quarter Figure 8: Trend in International Internet bandwidth Figure 9: Standard mobile Internet tariff (Rwf/Mb) as of 30 th September Figure 10: Staffs by gender as of September P a g e

5 1. PRELIMINARY REMARKS The information compiled in this report is from telecom companies, Internet Service Providers, 4G retailers, postal operators, Pay TV operators, Media and Newspapers. An active subscriber is defined as one that has generated revenue within three months of the quarter under review. 2. SUMMARY This report covers the period from July to September 2017, and it gives the annual trends of some indicators. It includes information on mobile telephone, fixed telephone, internet, tariffs (voice and data), traffic, revenues, investment and employment in telecommunication sector, licensed operators in postal and Media sector. In the period under review, mobile telephone subscriptions increased from 8,368,432 recorded in the second quarter of 2017 to 8,592,544 recorded in the third quarter 2017, this portrays a 2.68% increase. Mobile telephone penetration rate increased by 1.5% from 73% recorded in the second quarter of 2017 to 74.5% % that was recorded at the end of the third quarter Fixed telephone subscriptions in this quarter increased by 44.9% from 6,960 recorded in the second quarter 2017 to 12,645 in this quarter under review. On net traffic to rose by 15.10% from 3,087,652,628 recorded in the second quarter 2017 to 3,553,784,787 recorded in the third quarter. This increase is attribute to various promotions that are offered by operators to their subscribers. The international incoming traffic also rose by 24% compared to the last quarter where 43,921,567 minutes of calls were recorded and 54,463,949 was recorded in this quarter However, this quarter also remarked a decrease in off net voice traffic by 19.65% down from 47,039,303 to 37,795,120, and the international outgoing mobile traffic fell from 26,744,505 to 24,915,079. Roaming out in this report refers to signify traffic originated and terminated by subscribers of national networks as users of foreign networks abroad. Roaming traffic refers to minutes of calls originated and terminated by foreign subscribers as users of local network. The trend of roaming 4 P a g e

6 in and out subscribers and traffic is not systematic as it depends on the number roamers in the country and roamers outside. This quarter recorded an increase in the number of roamers out by 9.56% from 305,395 as of Quarter 2 to 334,587 to quarter 3. Roamers in decreased by 35% from 426,933 as of quarter 2 to 266,718 in this quarter Roamers out voice traffic increased in 3.59% from 3,477,422 to 4,645,414 and roamers in traffic increased by 33.35% from 5,198,2018 to 6,931,863. Mobile money services have continued to be used by many where in this quarter we recorded 9,536,343 up from 9,203,399 subscribers that was recorded as of the end of June This increase was followed by the increase in mobile money number of transactions that increased from 67millions in the second quarter to 80 million, these transactions value increased from 520million Rwandan Francs to 628 million Rwandan francs. In this quarter that we are reviewing, in broadcasting we recorded 4 new licenses one for offering Free to Air channels that increased the number of licensed operators from 14 to 15 and three radio FM stations that increased the number from 31 to 34 operators. The number of Online and Print Media remained unchanged of 50 Online Media and 80 Print Media. 5 P a g e

7 Table 1: Key ICT indicators trend for three quarters 2017 INDICATORS Q1 Q2 Q3 % Change Q2 to Q3 SUBSCRIPTIONS Mobile Subscribers 8,403,067 8,368,432 8,592, Fixed Subscriptions 12,810 6,960 12, Mobile cellular telephone subscriptions per inhabitants Fixed telephone Subscriptions lines per inhabitants VOICE TRAFFIC IN MINUTES Onn-Net Voice Traffic 2,164,955,811 3,087,652,628 3,553,784, Off-Net Voice Traffic 57,942,901 47,039,303 37,795,120 (19.65) International incoming mobile voice traffic 15,746,138 43,921,567 54,463, International Outgoing mobile voice traffic 15,704,184 26,744,505 24,915,079 (6.84) ROAMING TRAFFIC Roaming-Out(Own subscribers) 344, , , Roaming-in(Foreign subscribers) 378, , ,718 (- 38) Roaming traffic-out 50,702,786 11,966,813 12,845, Roaming traffic -in 24,800,213 4,217,207 3,235,056 (23.29) SMS TRAFFIC Outgoing SMS On-net 696,315, ,861, ,601, Outgoing SMS Off-net 18,156,355 17,875,690 26,171, Incoming International SMS 3,143,224 3,477,422 4,645, Outgoing International SMS 4,190,557 5,198,208 6,931, MOBILE MONEY Number of Mobile Money Subscribers 6,568,569 9,203,399 9,536, Number of Mobile Money Transactions 75,456,223 67,673,256 80,461, Value of Mobile Money Transactions 592,836,672, ,416,759, ,754,865, DATA/INTERNET Internet subscribers 4,584,465 4,375,016 4,994, Internet penetration per 100 inhabitants BROADCASTING Number of free-to-air TV channels Number of Radio FM stations Online Media Print Media POSTAL AND COURIER Licensed Postal outlets P a g e

8 3. MOBILE AND FIXED TELEPHONE SUBSCRIPTIONS As of September 2017, the operators offering mobile telephony services included MTN Rwanda, TIGO Rwanda and AIRTEL Rwanda, and those offering fixed telephone services were Liquid Telecom, Airtel Rwanda, Tigo Rwanda and MTN Rwanda. Name of Operators Active Subscribers Fixed Tele density Mobile Tele density General Tele density Mobile Active subscribers Fixed Telephony MTN Rwanda 3,576,352 1,936 TIGO Rwanda 3,387,682 9,517 Airtel Rwanda 1,628, Liquid Telecom N/A 1,181 Total 8,592,544 12,645 Table 2: Mobile and Fixed Telephone Subscribers as of September 2017 Table 3: Number of Smart Phones in as of September 2017 Name of the Operator Smart phones in Use Share(%) MTN Rwanda 568, Tigo Rwanda 254, Airtel Rwanda 328, Total 1,151, P a g e

9 Subscriptions % change Figure 1: Development of Mobile telephone Subscriptions per annum from 1 st Quarter to 3 rd Quarter st Quarter nd Quarter rd Quarter Subscriptions %Change In the third quarter of 2017, mobile telephone active subscribers increased by 2.68% from 8,368,432 mobile subscribers recorded as of June 2017 to 8,592,544 recorded in the third quarter of This increase is attributed to promotions that are offered by Mobile Network Operators in this quarter under review. Figure 2: Development of fixed telephone Subscribers per annum from 1 st Quarter to 3 rd Quarter Subscriptions st Quarter nd Quarter rd Quarter 2017 Fixed telephone subscriptions increased due to the increased interest of Tigo other than Liquid and MTN in offering fixed telephones to corporate institutions. 8 P a g e

10 Table 4.International average roaming subscribers as of September 2017 Destination MTN Rwanda Tigo Rwanda Airtel Rwanda ltd Total Incoming 194, , ,587 Outgoing 194, , , MARKET SHARE AND COVERAGE Figure 3: Mobile Telephone subscribers market share per operator as of September 2017 Airtel Rwanda 19% Tigo Rwanda 39% MTN Rwanda 42% Source: RURA operators return In the third quarter of 2017, MTN Rwanda continued to show the biggest market share in mobile telephone subscribers of 42% followed by Tigo Rwanda with 39% and Airtel Rwanda that has the market share of 19% in mobile telephone subscriptions. 9 P a g e

11 Figure 4: Fixed telephone service Market share per operator as of September 2017 Airtel Rwanda MTN Rwanda 0% Liquid Telecom 15% 10% TIGO Rwanda 75% As of the third quarter 2017, Tigo Rwanda has the largest market share of 75%, followed by MTN Rwanda with 15%, Liquid Telecom has 10% and Airtel has the insignificant market share of almost zero. 5. MOBILE MONEY SERVICES Mobile Money as a value added service to mobile telephone has continued to be used by many mobile telephone subscribers. Table 5: Mobile Money Subscribers Trend from Q1 to Q Q1 Q2 Q3 Mobile Money Subscribers 6,568,569 9,203,399 9,536,343 Table 6: Trend Mobile money transactions and Transaction values per operator from Q to Q3, Transactions Transaction Value (Rwf) Value per /transaction (Rwf) Q ,199, ,736,792,229 6,989 Q ,858, ,160,066,012 7,098 Q ,530, ,159,624,513 7,227 Q ,240, ,523,499,590 7,077 Q ,456, ,836,672,463 7,857 Q ,673, ,416,759,459 7,690 Q ,461, ,754,865,863 7,814 Source: RURA 10 P a g e

12 Mobile money number of transactions in this quarter under review increased from 67,673,256 to 80,461,078 and the transaction value increased from 520 million to 628 million Rwanda Francs. The average transaction value per transaction is 7,814 in this quarter of Table 7: Mobile network coverage as of September 2017 per type of technology Geographical coverage(%) MTN Rwanda Tigo Rwanda Airtel Rwanda KTRN 2G&2.5g G& 3G G Population coverage(%) 2G&2.5g G& 3G G 85.9% The highest 2G and 2.5G technologies are geographically covering 99.13% and 99.92% of population. Then, 3G and 3.5G technologies were deployed and cover 77.03% geographically & 99.92% of population. On the side of 4G LTE Technology is deployed on 80.7% of geographic coverage and 85.9% of population coverage as highlighted in table above. 6. VOICE AND SMS TARIFF STRUCTURE Table 8.Mobile telephone voice tariff (in Rwf) per minute per operator as of September Destination MTN Rwanda Tigo Airtel Prepaid Postpaid Rwanda Rwanda Average Onnet Tariff Offnet tariff One Area Network US/Canada/China/India/Belgium[2] P a g e

13 Average Tariff(Rwf) Figure 5: Trend in average voice tariffs ( in Rwf) (1 st Quarter to 3 rd Quarter 2017) Q1,2017 Q2,2017 Q3,2017 On net Tariff Offnet tariff One Network Tariff Table 9: Fixed telephone service tariff structure Fixed Telephone Liquid Rwanda MTN Rwanda Tigo Rwanda Airtel Rwanda Tariff On net Off net EAC Rest of Africa Table 10 : SMS tariff structure SMS Tariff MTN Rwanda Tigo Rwanda Airtel Rwanda ltd Average Onnet tariff Offnet tariff ONA Source: RURA, operators returns 7. TRAFFIC STATISTICS 7.1 Voice total outgoing and incoming mobile calls Table 11. Outgoing and Incoming traffic as of 30 th September 2017 per operator (number of calls) MTN Rwanda Airtel Rwanda Tigo Rwanda Total Outgoing Traffic On net 806,318, ,838, ,931,053 1,957,087,809 Off net 21,721,655 24,042,027 21,978,030 67,741,712 International 13,380,406 4,135,154 1,184,022 18,699,582 Incoming traffic Off net 8,996,600 6,996,164 24,642,542 40,635,306 International 7,162,559 4,031,136 11,193, P a g e

14 Table 12. Outgoing and Incoming traffic as of 30 th September 2017 per operator (In Minutes) Outgoing traffic MTN Rwanda Airtel Rwanda Tigo Rwanda Total Outgoing Traffic On net 1,469,402, ,090,152 1,362,292,225 3,553,784,787 Off net 13,601,032 9,609,375 14,584,713 37,795,120 International 51,315,833 1,688,709 1,459,407 54,463,949 Incoming traffic Off net 26,275,352 3,812,766 13,674,596 43,762,714 International 14,677,458 5,242,545 4,995,076 24,915,079 Figure 6: Outgoing on net, off net and international voice traffic market share per operator as of September 2017 On net Off net International Tigo Rwand a 38% Airtel Rwand a 20% MTN Rwand a 42% Tigo Rwan da 39% Airtel Rwan da 25% MTN Rwan da 36% Airtel Rwan da 3% Tigo Rwan da 3% MTN Rwan da 94% 13 P a g e

15 Table 13: Average minutes per call per operator in the 3 rd Quarter 2017 MTN Rwanda Airtel Rwanda Tigo Rwanda Average Outgoing Traffic On net Off net International Incoming traffic Off net International Voice total outgoing and incoming roaming traffic (In Minutes) Table 14.Outgoing and Incoming Roaming traffic as of the 30 th September 2017 per operator Roaming Tigo Rwanda Airtel Rwanda MTN Rwanda Total Incoming 136,811 4,959,237 7,749,710 12,845,758 Outgoing 77,171 2,077,344 1,080,541 3,758,142,817 Source: RURA, operators returns Table 15: SMS traffic as of 30 th September 2017 MTN Rwanda Airtel Rwanda Tigo Rwanda Total On net 216,091, ,838, ,671, ,601,803 Off net 207,400 23,860,653 2,103,324 26,171,377 International 382,579 4,135, ,681 4,645,414 Incoming traffic Off net 2,170,366 6,707,057 1,154,727 10,032,150 International 2,471,823 4,031, ,931, P a g e

16 8. STATUS OF INTERNET SERVICE PROVISION 8.1 Licensed Operators Table 16. Licensed internet service providers as of September 2017 ISPs Licensed From (Year) Status Internet Service Providers MTN Rwanda 2006 Operational Liquid Telecom 2014 Operational TIGO Rwanda 2008 Operational ISPA 2006 Operational 4G Networks 2009 Operational BSC 2010 Operational Airtel Rwanda 2011 Operational Axiom 2014 Operational 4G LTE Wholesaler KTRN 2013 Operational 4G LTE Retailers G-Max 2014 Operational Intercom Technologies 2014 Not yet Operational 4NetAfrica 2014 Operational Piramie Inc 2014 Operational Twinning in Corporation 2015 Not yet Operational Simba Supermarket 2015 Operational Truconnect 2015 Operational Popcorn 2015 Operational Suku NSA 2015 Not yet Operational Universalinks Group Operational ISCO Operational Source: RURA, operators returns 15 P a g e

17 Internet Subscribers Table 17: Internet Subscribers per category September 2017 Operators Fixed internet Mobile Broadband Total internet subscribers Narrowband ( 256kbps) Broadband ( 256kbps) EDGE&GPRS 3G 4G Liquid Telecom ltd MTN Rwanda ltd 163 3,519 1,941, ,935 67,115 2,492,199 Tigo Rwanda ltd 1,493, ,117 26,142 1,788,535 Airtel Rwanda ltd ,625 91,123 3, ,502 ISPA ltd G Networks ltd BSC ltd 1,479 5,221 6,700 Axiom Networks ltd Gmax Popconn 3,803 3,803 Truconnect 1,619 1,619 Tnsp's NetAfrica Universalinks Group 2,304 2,304 Piramie INC Simba Supermarket ISCO ISP Total 220 6,628 4,035, , ,929 4,994,320 Figure 7: Internet subscribers trend from 1 st Quarter to 3 rd Quarter ,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 - Q1,2017 Q2,2017 Q3, P a g e

18 8.2 International Internet Bandwidth Table 18: International internet bandwidth (Mbps) per operator as of 30 th September 2017 Type MTN Liquid Tigo Airtel ISPA 4G Networks BSC KT Axiom UP Link 3,752 10, , ,350 2, Down Link 3,752 10, , ,880 2, Figure 8: Trend in International Internet bandwidth 3rd Quarter nd Quarter st Quarter ,500 18,000 18,500 19,000 19,500 20,000 20,500 21,000 21,500 22,000 22, Internet Tariff Mobile Internet Tariff Figure 9: Standard mobile Internet tariff (Rwf/Mb) as of 30 th September MTN Rwanda Tigo Rwanda Airtel Rwanda 17 P a g e

19 8.3.2 Fixed internet tariff Table 19. Fixed Internet tariffs per operator as of 30 th September 2017 (In Rwf VAT inclusive 128/64 Kbps Residential Liquid Telecom MTN Rwanda Tigo Rwanda ISPA 64,900 66,150 59,000 New Artel 128/64 Kbps 64,900 Business 128/128 Kbps 59, /128 Kbps 236, ,000 BSC Axiom Networks 4G Network s 256/256 Kbps 118,000 41, /192 Kbps 354, , /512Kbps 210,000 62, /256Kbps 743,400 Fiber Wireless 1Mbps 1,534, , , , ,250 1Mbps dedicated 236,000 2 Mbps dedicated 413,000 2 Mbps 480,000 3Mbps 720, , , ,400 5Mbps Dedicated 4Mbps 840,000 5Mbps 1,050,000 6Mbps 1,260,000 7Mbps 1,470,000 8Mbps 1,680,000 9Mbps 1,890,000 10Mbps 2,100, Kbps 50, Kbps 100, Kbps 141, Kbps 177, ,000 1Mbps 295,000 2Mbps 544, ,000 3Mbps 708, , P a g e

20 Copper Fixed 4Mbps 861,631 5Mbps 1,006,906 6Mbps 1,146,231 7Mbps 1,411,412 8Mbps 2,006,000 9Mbps 2,242,000 10Mbps 2,478, Kbps Data 101,511 Copper-Kigali 64 Kbps Data 185,222 Copper-Up country 128 kbps Data 147,184 Copper-Kigali 128 kbps Data 268,933 Copper-Up country 256kbps- 213,166 DATA(Copper- Kigali) 256kbps-DATA 415,360 (Copper-Up country) 512kbps 296,405 DATA(Cooper) 1024kbps 479,117 DATA(Cooper) 2048kbps 544,079 DATA(Cooper) EVDO 35,000 1Mbps 534, ,480 2 Mbps 900,579 3Mbps 1,134,003 Source: RURA Operators return 19 P a g e

21 Table 20: KT Telecom Bandwidth tariff (in Rwf VAT inclusive) VOLUME BASED TARIFFS 3 rd quarter GB 2,360 5GB 12,000 10GB 23,800 30GB 65,000 50GB 106, GB 210,800 1GB Daily Pack 800 Corporate Offers 100GB+UL 227, GB+UL 413,000 VPN Over LTE(Internet included) 1Mbps 107,400 2Mbps 231,000 5Mbps 330,700 Whole Monthly Products Packs MUP 1GB/Day 21,800 MUP 2GB/Day 57,000 MUP Smart 500MB+500MB per day 14,700 MUP 4GB/Day 111,600 Home BB-30GB(Day)+50GB(Night) 45,000 Home BB-30GB(Day)+100GB(Night) 60,000 Other Dark Fiber lease(rwf/core/km) 46,460 Domestic Shared capacity 95,934 International capacity 68,818 Tower lease 835,422 Table 21: KTRN Telecom Device Tariffs (in Rwf VAT inclusive) 3 rd quarter 2017 Promotional Tariff Mediacom Phone PAD(Model:g552)+ 10(1GB Vouchers) 40,000 Device Price Huawei CPE b310s-22+cpe Antenna 75,000 Huawei CPEs(Outdoor-B822) 210,000 Huawei Router E5573s ,000 U-Tech mobile Hotspot 50,000 Ingrammicro (Model:V7 zyro) 90,000 Mediacom Phone PAD (Model:G552) 68,000 Vouchers (Denomination:5000;10,000 & 20,000) 132 4G LTE Data Sim Card Source: RURA Operators returns 20 P a g e

22 Table 22: 4G LTE retail tariffs(in Rwf VAT inclusive) as of the third quarter 2017 MTN Rwanda Airtel Rwanda Truconnect BSC Piramie G-Max VOLUME BASED TARIFFS 0.5GB ,200 1GB 18,600 3,500 2,700 3,000 3,800 2,900 2G 8,200 5GB 35,000 16,000 13,700 15,000 13,670 14,600 (Month) 10GB 85,000 30,500 28,500 29,100 28,100 29,000 (Month) 20GB 150,000 62,000 (Month) 30GB 82,000 78,000 80,000 79,000 50GB 280,000 (Month) 133, , , , ,000 Unlimited Plan 25, GB (60 days) Unlimited Plan 35, GB (60 days) 70GB 218, GB 345,000 (Month) 325, , , ,000 (Limited) New 100GB 260, ,000 (Un limited) 289,900 (Un limited) 300, ,000 (Un limited) 200GB 687, , ,000 (Un limited) 529,000 (Un limited) 495, ,000 (Un limited) New 200GB 495,000 MUP 500MB/Day 25,000 20,000 15,000 19,000 Unlimited 500MB/D New MPU Smart 23,000 17,000 MUP smart 25,000 25,000 16, MB+500MB per day MUP 1GB/Day 35,000 39,000 25,000 32,500 36,000 26,500 New MUP 34,000 24,900 1GB/Day MUP 2GB/Day 80,000 78,000 65,000 64,000 70,000 69,500 New MUP 69,000 2GB/Day MUP 4GB/Day 123, , , , , P a g e

23 New MUP 134,000 4GB/Day Smart Business 197, , , GB/Month MUP 260, GB/Month HTTP & HTTPS only Table 23: Trend in Telecom Revenues in 2017 Category Revenues in Rwf Total MNOs Revenues 38,053,664,900 Total ISPs, 4G retailers and Liquid Revenues 6,169,706,850 Total 44,223,371,750 Table 24: Trend in Telecom investment in 2017 Category Investment in Rwf Total MNOs Revenues 7,656,483,106 Total ISPs, 4G retailers and Liquid Revenues 3,013,114,959 Total 10,669,598, P a g e

24 9 EMPLOYMENT IN TELECOMMUNICATION SECTOR The 883 people are employed in Telecommunication sector, 785 are permanent staffs while 94 are temporary staffs and 31 % of these staff are female and 69% are male as it is shown in the following table: Table 25: Number of staffs employed in Telecommunication sectors as of September 2017 Operator Temporary Female Foreign Permanent Outsourced Total staff MTN Rwanda Tigo Rwanda Airtel Rwanda Liquid Telecom BSC G Networks ISPA G-MAX Truconnect Axiom Networks NetAfrica TNSP KT Rwanda Networks Piramie INC Popconn Universalinks Group ISCO Total Figure 10: Staffs by gender as of September 2017 Male 69% Female 31% 23 P a g e

25 9. MEDIA With the new mandate of RURA to regulate media industry, and following the enactment of the media law of 2013, RURA in addition to TVs and radios, licensed Internet and Print Media organs. The table below shows a list of licensed TV stations, FM Radio Broadcasters, newspapers and online media registered to operate in Rwanda, by the end of the fiscal year under review. Table 26: Licensed media operators as of September 2017 Category Q2 Q3 Pay Tv 4 4 FM broadcasters Free To Air (FTA) Online Media 8 18 Print Media Media House 3 Source: RURA database According to the table above there are 14, Free to Air Licensed Televisions and 4 Pay Tv Operators, 31 radios, 50 Newspapers and 80 online media. Table 27: Number of Pay TV Subscribers as of 30 th September 2017 Azam Media ltd Startimes Tele 10 Kwese TV Total Active Subscribers 4,028 41,863 14, ,779 Registered Subscribers 8, ,533 22, ,731 Table 28: Number of decoders sold as of the third quarter 2017 Number of Decoders Sold July August September Total Azam Media ltd Startimes Tele Kweses TV P a g e

26 10. POSTAL SERVICES Table 29: Licensed postal operators as of September Panorama International Courier License 2 Dove Forwarding and Supply Company Regional courier License 3 Shaft Regional courier License 4 DHL Express International Courier License 5 Pan Africa Express Transport (Licensee of FedEX) International Courier License 6 Stella Express Domestic courier License 7 Skynet Worldwide Express International Courier License 8 Sotra Tour & Travel Agency Domestic courier License 9 I&T Investment & Supply Company Intra-city courier License 10 National Post Office Public Postal operator License 11 Sofast Domestic courier License 12 Horizontal Domestic courier License 13 Kigali Coach Tours & Travel Domestic courier License 14 Ukine Regional Courier License 15 Eagle Net International Courier License 16 Alpha Express Company Domestic courier License 17 Excel Travel & Tours Agency Domestic courier License 18 ISCO Intersec Security International Courier License 19 Kigali Safari Express Domestic courier License 20 Modern Coast Express Uganda Regional Courier License 21 Omega Domestic courier License 22 Virunga Courier Express Domestic courier License 23 Matunda Express Domestic courier License 24 Common Rock Domestic courier License 25 P a g e