RESIDENCY IN-SERVICE TRAINING EXAMINATION (RITE) ONLINE ADMINISTRATION INSITUTION PREPARATION GUIDE AMERICAN ACADEMY OF NEUROLOGY

Transcription

1 RESIDENCY IN-SERVICE TRAINING EXAMINATION (RITE) ONLINE ADMINISTRATION INSITUTION PREPARATION GUIDE AMERICAN ACADEMY OF NEUROLOGY

2 Contents Instructions to Prepare for Testing... 2 System Requirements for Computers... 6 Hardware... 6 Operating System... 6 Processor:... 6 Ram:... 6 Video:... 6 Peripherals:... 6 Software... 6 Internet Browser:... 6 Adobe Flash Player:... 6 How to Download and Install the Secure Client... 7 How to Take a Test Through the SecureClient How to Open the Monitor Exam Tab in Surpass How to Use the Search & Filter Tools to Locate a Candidate How to Use the Pause and Resume Function to Control Breaks in the Test To pause a candidate To resume a candidate How to Void a Test How to Print an Invigilation Pack How to Ensure a Test is Completed What is Surpass & Glossary of Terms Appendix 1 Example Attendance Register, Invigilation Report and Keycode Slip

3 Instructions to Prepare for Testing The Residency In-service Training Examination (RITE) will begin online administration in The Online Institution Preparation Guide is designed to help residency programs prepare in advance of exam administration to ensure all systems are in place prior to the exam administration. Below you will find a comprehensive view of the items your program will need to complete for computerbased exam administration. Programs that adhere to this detailed list of action items and target dates will be sufficiently prepared come test day! ADVANCED PREPARATION 1. Reserve a room for exam administration days: February 13, 14, 15, 16, 17, 2019 Target Date September 21, 2018 The room must a conducive for a proctored environment that is free from distraction. * Pro tip: Book the exam room with a chalk board or white board to write the candidate s access PIN Code. Alternatively, use a portable flipchart or projector. 2. Connect with your institution s technical support staff to identify your key contacts to assist with the transition to computer-based exam administration. September 28, 2018 Your institution s technical support staff will play a crucial role in the set-up process to ensure all your systems are in place prior to exam administration and will serve as your first point of contact in case of a technical error on exam administration days. The AAN may be able to assist with Surpass software support on exam administration days, however, other technical issues, such as issues with Wi- Fi, or issues dealing with hardware, the AAN will not be able to answer and will require input from your institution s technical support staff. * Pro tip: Connect with your colleagues in other specialties (internal medicine, plastic surgery, etc.) to understand how they administer computerbased exams. 3. Register for the RITE exam October 1 December 3, October 1, 2018 Programs will receive personalized links to access the RITE registration webpage. *Pro tip: To receive the member rate for RITE registration, Neurology Program Dues for the year must be paid in advance of registration. 2

4 4. Registration closes. December 3, 2018 Ensure accuracy of your candidate information. Candidates must sit for the exam date selected at the time of registration. Candidates will not have the opportunity to change exam dates onsite or after the cancelation deadline. The cancelation deadline is December 20, There will be no exceptions. 5. Work with your technical support staff to set up computers for exam administration. December 10, 2018 Review the system requirements for computers and make sure computers can meet these requirements See detailed system requirements. (page 6) If your residents plan to use personal laptops and not institution computers, we recommend that you set up a time for your technical support staff to meet with residents to have their laptops inspected to see if the computer meets system requirements. Download SecureClient on computers - See detailed instructions on how to download and install SecureClient. (page7) Administrator access will be required to install SecureClient Ensure anti-virus software can be turned off the day of the exam, or that SecureClient is set as an exception. Computers will need to use Adobe Flash Player. Est. 15 minutes+ per computer to complete the install process. *Pro Tip: For trouble shooting visit: Go to Secure Delivery > Trouble shooting Please note: The Surpass software (SecureClient) cannot be installed on a Mac computer. 6. Check that all computers to be used for exam administration are working properly. December 10, 2018 Computers can start Computers can connect to the internet The mouse is working They keyboard if working 3

5 ONE MONTH FROM EXAM ADMINISTRATION 7. Review Surpass Proctor Training Documents. What is Surpass & Glossary of Terms (page 30) How to open the Monitor Exam tab in Surpass (page 18) How to print an invigilation pack (page 24) How to use the search & filter tools to locate a candidate (page 20) How to use the pause and resume function to control breaks in the test (page 21) How to ensure a test is completed (page 29) How to void a test (page 23) 8. Submit special accommodation requests to the AAN. Requests must be submitted in writing prior to January 25, 2019 to therite@aan.com with the following information: Detailed accommodation request (i.e. additional exam time and/or breaks) Confirmation that the candidate will remain in proctored environment, free from access to study materials. Target Date January 7, 2019 January 25, 2019 ONE WEEK FROM EXAM ADMINSTRATION 9. Print an Invigilation Pack from Surpass - See detailed instructions on how to print an invigilation pack (page 23). Target Date February 6, 2019 The Invigilation Pack will include: Attendance Register Invigilation Report Test Keycode Slips Keep Invigilation Pack stored in a secured area. This information cannot be shared with candidates prior to the examination period. 10. Read the Proctors Manual and familiarize yourself with the processes. February 6,

6 EXAM ADMINSTRATION DAYS - Proctors Guide 11. Bring the Invigilation Pack, the Proctor s Manual, a few spare sheets of paper, and a pen to the testing room. Exam Day 12. Open the Monitor Exam tab in Surpass. See detailed instructions here. 1 hour and 15 (page 17) minutes before exam time 13. Launch SecureClient in each computer. 1 hour before exam start time 14. Ensure that the test room is opened to receive residents at least 30 minutes prior to the exam start time. 30 minutes before exam start time 15. Read aloud the details from the Proctor s Manual & follow the instructions. Exam start time 5

7 System Requirements for Computers Hardware Operating System Windows Processor: 2.33GHz Single core CPU or 1.2GHz Dual core CPU Ram: 1GB. Video: Screen resolution of 1280x768. Graphics card with at least 64MB of memory. Peripherals: Two button mouse Keyboard Software Internet Browser: You must have one of the following internet browsers installed: Internet Explorer 9 to 11 Google Chrome: 64 Mozilla Firefox: 58 Microsoft Edge: 41 Adobe Flash Player: Adobe Flash Player: 18 to If you need assistance with Adobe Flash Player please consult your IT Department. You may also go to this link, and follow the instructions: 6

8 How to Download and Install the Secure Client You will need Administrator rights to install this program. Make sure that the anti-virus software can be turned off the day of the exam, or that SecureClient is set as an exception. Please note the following: The Surpass software (SecureClient) cannot be installed on a Mac computer. Your computer will need to use Adobe Flash Player (see page 6). Install may take up to 15 minutes per machine. 1. Log in as administrator. 2. Back up your files - Save all documents in a folder off of your desktop. 3. Go to this link: 4. Select Secure Delivery 5. Select Download Secure Client 7

9 6. If this message pops up, select Keep 7. Select Run 8. If prompted enter in administrator password (consult your institution s technical support staff) 9. The InstallAware Wizard will begin 10. Select English UK, then select OK 8

10 11. Select Next 12. Select Next. Please take note of where you install SecureClient to, as you will need to open it from this location later. 13. The program will begin to install 9

11 14. Installation will continue 15. Select Finish 16. Your computer may be required to download.net Framework 3.5. Select download and install this feature. 17. Once complete, Locate SecureClient on your computer C:\Users\Public\Surpass\SecureClient (unless a different path was selected during the installation). 10

12 18. If a shortcut to SecureClient needs to be created, the file to shortcut to is SecureClientInitialRun.exe in the C:\Users\Public\Surpass\SecureClient folder (unless the install location was changed during the installation. For trouble shooting visit: Go to Secure Delivery > Trouble shooting Please note: The Surpass software (SecureClient) cannot be installed on a Mac computer. 11

13 How to Take a Test Through the SecureClient 1. Go to the SecureClient 2. Enter your Keycode. This will be handed out by your Proctor. 3. Select OK. 12

14 4. Confirm your details, then select Confirm. If your details are incorrect, inform the Exam Proctor. 5. Read the Agree to Terms module, then select Yes, I accept. 6. Select Confirm. 13

15 7. Enter your PIN. This will be given to you by the Proctor. 8. Select Enter. 9. Select your answer. 14

16 10. Select Next. 11. When you have completed the section, the confirm Finish Section module will appear. If you are finished select Yes I would like to finish this section. 12. Select Finish Section 15

17 13. If there is a timed break in between sections, a count-down screen will appear. When you are ready to begin the test again, select Resume Test. 14. Confirm the details on the test and select Yes 15. When the test is completed select Finish. 16

18 16. Select Finish Section 17. Select Finish 17

19 How to Open the Monitor Exam Tab in Surpass The Monitor Exam Tab is used by Proctors to monitor the test. Proctors will use it on exam day to look up candidates and supervise the progress of exams. 1. Go to 2. Enter your User Name & Password, select Login 3. Go to Test Administration 18

20 4. The Monitor Exam tab will appear. This is the tab you need to open to Proctor a test. 19

21 How to Use the Search & Filter Tools to Locate a Candidate The Search and Filter Tools are used by Proctors on exam day to look up candidates. Candidates may need to be looked up to pause their test or if an infringement has been made to void the test. 1. Go to the Monitor Exam tab 2. Go to the Candidate column 3. Type the Candidates name, then select the eye glass icon. The names will filter. 20

22 How to Use the Pause and Resume Function to Control Breaks in the Test The pause and resume functions are used by the Proctor on exam day to pause the test, if needed. The pause function may be used if a candidate requests to take a break. This will save the candidates place within the exam, but will not add additional time to the overall testing window. Please note additional breaks need to be approved by the AAN in writing in advance of exam administration. To pause a candidate 1. Go to the Monitor Exam tab. 2. Search for the candidate you would like to pause. 3. Click on the candidate so they are highlighted. 4. Select the Pause button on the bottom right of the screen. 5. The name will now have a pause button in the status column. 21

23 To resume a candidate 1. Go to the Monitor Exam tab. 2. Search for the candidate you would like to pause. 3. Click on the candidate so they are highlighted. 4. Select the resume button on the bottom right of the screen. 22

24 How to Void a Test If a candidate makes an infringement such as talking during the exam, you have the option to void the exam. This will completely erase all the answers the candidate has provided. Please use extreme caution and only use in circumstances where there has been a gross violation of policy. 1. Go to the Monitor Exam tab. 2. Search for the candidate you would like to void. 3. Click on the candidate so they are highlighted. 4. Select the void button on the bottom right of the screen. 5. Select the reason you are voiding the test. 6. If you select other, please enter the reason. The select void. 23

25 How to Print an Invigilation Pack Invigilation Packet contents: Attendance Register Invigilation Report Test Keycode Slip 1. Go to 2. Enter your User Name & Password, select Login 3. Go to Test Administration 24

26 4. Select your Candidates, you can do this individually or with the Select All in Page button 5. Next select Print Invigilation Pack 6. Select Create Invigilation Pack using selected tests 25

27 7. Select all the options, under Keycode Slips, select One Keycode per page, then select Finish 8. If your document does not appear you can launch the documents in a separate window, by selecting the link. 26

28 9. This step is optional: Save the document to a secure location 10. This step is optional: Rename Invigilation Packet, then select Save. 27

29 11. Select the print icon. 12. This will print the Attendance Register, the Invigilation Report, and all Test Keycode Slips. 28

30 How to Ensure a Test is Completed Go to the Monitor Exam tab of Surpass. Ensure all exams are marked as finished. Finished Exams will have a green check mark on the far left of the screen, under the State column. Other icons include: The upload icon, if this is seen relaunch SecureClient and wait a few moments, then refresh the Monitor tab to see if the test has been uploaded. If after a few moments the test has not been uploaded, check the internet connection on the computer. The test will upload once there is an internet connection. The void icon, if this is shown the test has been voided. The pause icon, if this is shown, the test is paused, resume the test, then instruct the candidate mark their exam as finished. For instructions on how to resume see here. (Page 20) The in progress icon, if this is shown the test is still in progress. Instruct the candidate to mark their exams as finished. 29

31 What is Surpass & Glossary of Terms What is Surpass? Surpass is an end-to-end assessment platform used for the authoring, banking, administration, delivery, marking, and reporting of computer-based tests. We use the SecureClient software offered by Surpass to securely deliver the RITE. Candidate: A resident who is taking the exam. Invigilate: To proctor the exam. SecureClient: The exam assessment software. 30

32 Appendix 1 Example Attendance Register, Invigilation Report and Keycode Slip 31

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