RUNNING GMETRIX. MOS 2010 Practice Tests Online Action Learning Software. Quick-start guide for learndirect customers

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2010 Practice Tests Online Action Learning Software Quick-start

1 Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 1 RUNNING GMETRIX MOS 2010 Practice Tests Online Action Learning Software Quick-start guide for learndirect customers V1.0 (October 2012: learndirect edition)

2 Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 2 Contents Page Introduction 2 Step 1) Download and install 3 Step 2) Register to create an account with GMetrix 4 Step 3) Enter your access code to acquire your test 6 Step 4) Taking a test 6 GMetrix Troubleshooting Guide 9 Further Support ( ) 10 Introduction Your Microsoft Office Specialist (MOS) training package from learndirect includes access to MOS practice tests for your chosen subject. These are provided via GMetrix; a specialist online system that closely simulates the MOS exam experience. As with the exam itself, the practice tests use the actual Office 2010 application (eg Word 2010, Excel 2010 etc) so you will first need to have Office 2010 on your PC. You can use the practice tests with a choice of testing or training modes. These are further explained in this guide. Please note that the GMetrix system is not provided or supported through learndirect. It is an entirely separate online service. To access the practice tests, you will need to follow the instructions below to download the software and register an account with GMetrix. It should take just a few minutes to get up and running. In the event that you experience any issues, a troubleshooting and technical support guide is provided at the end of this document. Once you have installed the GMetrix software and used your activation key (contained in the from learndirect), you will be able to login to the practice tests up to 100 times within 12 months of your initial purchase. When you take a practice test, you will be able to choose from several banks of questions. NOTE You must close all applications for the version of the Office application for which you are taking the practice test: e.g. Word 2010, Excel 2010 etc.

Figure 1: Software Download Click on the DOWNLOAD button.

3 Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 3 STEP 1: Download & Install 1.1) To download the GMetrix Online Action Learning Software to your Desktop, navigate to Figure 1: Software Download Click on the DOWNLOAD button. Note the Client add ins on this page refer to additional software required for certain tests. These are not required for MOS 2010 tests. 1.2) The first window that appears is shown below. Click the Run button (figure 2 below). Figure 2: Run GMetrix Setup

Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 4 1.3) A timed installer box will appear and it may take a few minutes to install. 1.4) If a dialog box appears with the warning The publisher could not be verified.

5) Once the installation is complete, click accept and you can proceed to Step 2, below, to start the application and create your user account. STEP 2: Register to create an account with GMetrix 2.

4 Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 4 1.3) A timed installer box will appear and it may take a few minutes to install. 1.4) If a dialog box appears with the warning The publisher could not be verified. Are you sure you want to run this software?, click the Run button. Follow the prompts to complete the installation process. Figure 3: Starting GMetrix Setup 1.5) Once the installation is complete, click accept and you can proceed to Step 2, below, to start the application and create your user account. STEP 2: Register to create an account with GMetrix 2.1) Double-click the GMetrix icon on your desktop. The first screen you see (Figure 4, below) will ask for your user name and password. Figure 4: GMetrix Login Screen

Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 5 2.2) Before you proceed, all GMetrix users first must create a personal account.

5 Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 5 2.2) Before you proceed, all GMetrix users first must create a personal account. If you have not previously registered, click on the REGISTER HERE button as shown in Figure 4 or visit 2.3) This will bring you to the User Registration page at as shown in Figure 5 below. Please complete the registration form to create your personal account. All of the fields are required. The User ID and Password are case sensitive. You will be creating a Username, Password and also a secret question. Figure 5: User Registration 2.4) When you have created your personal account please return to the GMetrix Login Screen.

Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 6 STEP 3: Enter your access code to acquire your test 3.

6 Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 6 STEP 3: Enter your access code to acquire your test 3.1) After entering your newly created username and password credentials, you will be prompted to Enter an access code to start a new test.this will add the test to your account. Your access code is provided in the from learndirect, along with your exam voucher. Figure 6: Enter an Access Code Copy the access code in the box shown in Figure 6 above (overwriting any existing text) and click Next,. The code will be validated. If the code is invalid you will receive an error message and should contact learndirect for a new access code. Please note that the GMetrix access codes will be valid for 12 months from date of purchase, and cannot be extended without re-purchase. Note: be sure to select the correct application and version from the list (ie Word 2010, Excel 2010). You will not be able to change it to a different application at a later time. 3.2 Now select your test from the list of options and you are then ready to begin using the GMetrix test. Step 4: Taking a Test 4.1) Once you have selected your test, the GMetrix Online Action Learning Software offers a choice of two modes Testing Mode and Training Mode. These are explained below. Testing Mode: In this mode, GMetrix presents questions that ask you to carry out specific tasks in the relevant Microsoft Office application. A set

7 Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 7 number of questions are presented and must be carried out within the allotted time (specified to you at the start of the test). At the end of the test you will receive a Score Report, identifying how you have performed against the objectives of the test and any skills gaps that you should work on. Training Mode: Training Mode allows you learn by doing. GMetrix presents you with questions that ask you to carry out specific tasks in the relevant Microsoft Office application. Unlike Testing Mode, you are allowed access Help and you will get instant feedback after every question which will allow you repeat the questions you get incorrect with step by step instructions from GMetrix and learn from your mistakes. Testing Mode is not timed and is designed as a learning tool. Note: Both modes are referred to as Tests throughout this guide and in the application itself. 4.2) Having selected the training mode, you will then be prompted to choose from a bank of questions. When you start a GMetrix test, the corresponding MS Office 2007 or 2010 application will launch. Note: In order to run the Outlook 2010 Module you will need Administrator Rights to the PC. 4.3) The first question will appear on the bottom portion of your computer screen as shown in Figure 7 Figure 7: Test Interface

Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 8 4.4) You will use the buttons shown below in Figure 8 to navigate all of the tests.

8 Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 8 4.4) You will use the buttons shown below in Figure 8 to navigate all of the tests. Flag Question for Review at end of test Figure 8: Navigating the Test Step by step instructions to learn how to complete question tasks Important note: If the question box does not appear on your screen it is being blocked by your Windows Vista/7 security settings. In order to fix this problem please turn your User Account Control to OFF. User Account Control can be found in your Windows Security Centre. 4.5) You can exit a test at any time by clicking on the X in the bottom right corner of the question box. You will then be asked if you want to Save the test for later, Finish, or Resume at this point. If you save the test, you can log in later and resume the test at the point where you saved it. Resuming the test can also be done on a different computer. 4.6) Upon completing a test, it will immediately be scored, and the results will be presented. You can print these results for later reference. 4.7) You can also view your results online by logging in at with your GMetrix Username and Password.

9 Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 9 GMetrix Troubleshooting Guide Additional Support Documentation System Requirements i) General Requirements o CPU: 1.00 GHz processor or higher o RAM: Minimum of 1 GB o FREE DISK SPACE: 150 MB o DISPLAY: 1024x768 or higher resolution monitor o OPERATING SYSTEM: Microsoft Windows XP Service Pack (SP) 3, Windows Server 2003 SP2, Windows Vista SP2, Windows 7, Windows Server 2008 o.net FRAMEWORK:.NET Framework 3.5 or newer o MS OFFICE SOFTWARE: Full installation of MS Office 2007 or 2010 o INTERNET: GMetrix requires a high-speed internet connection o SUPPORTED BROWSERS: Internet Explorer 7 or higher o ADOBE FLASH PLAYER: Current version ii) Office Add-Ins Office Add-Ins such as Send to Bluetooth and/or DMS (Document Management System) Packs can sometimes cause errors when running GMetrix. We therefore recommend running a version of Office without Add-Ins OR that you disable them before launching GMetrix. iii) Administrator Rights System Administrator rights are required for installation and product updates (subject to network security configurations). iv) Communication: HTTP links and IP address The following domains and IP addresses must be accessible (allow sub domains) through the firewall: o gmetrix.net (*.gmetrix.net) o ws.gmetrix.net (web site access, and web services access for GMetrix) o www2.gmetrix.net (Patching and Updating GMetrix) v) Notes: o Don t block soap HTTP traffic

10 Running GMetrix MOS 2010 Online Action Learning Software v1.0 (October 2012) learndirect edition PAGE 10 o o Full access through port 80 (HTTP) for our Domains and IP addresses is required The HTTP redirection should be allowed (to be completely within the gmetrix.net domain) vi) Updated Requirements o Requirements subject to change without notice o Please visit periodically for listed changes o Support Documentation can be found at vii) Further support If you require further support please contact support@

GMetrix Guide. What is GMetrix? Why GMetrix practice tests?

GMetrix Guide. What is GMetrix? Why GMetrix practice tests? GMetrix Guide What is GMetrix? GMetrix is a skills-based training application software that we use for Computer Applications. GMetrix is performance-based assessment, which allows teachers to properly