Policies and Procedures for Using the ExamSoft Computerized Exam Process on Personal Laptop Computers for Allard Law Exams

Transcription

1 Policies and Procedures for Using the ExamSoft Computerized Exam Process on Personal Laptop Computers for Allard Law Exams As of February 16, 2018

2 Table of Contents I. INTRODUCTION... 2 II. DEFINITIONS... 3 III. ALLARD LAW COMPUTERIZED EXAM RULES AND PROCEDURES... 4 THE ONLINE EXAM CONSENT FORM... 4 THE EXAM... 4 BRING TO THE EXAM... 5 ACADEMIC RULES... 5 IV. EXAMSOFT AND TECHNICAL REQUIREMENTS... 6 V. REGISTERING EXAMSOFT AND INSTALLING EXAMPLIFY... 7 VI. DOWNLOADING EXAM FILES... 8 VII. WHAT TO DO PRIOR TO EXAM DAY... 9 VIII. WHAT TO DO ON EXAM DAY IX. STEPS FOR WRITING COMPUTERIZED EXAMS Computer Setup Launching Examplify Functions and Formatting Exiting Examplify and Uploading Your Answers to ExamSoft X. TECHNICAL DIFFICULTIES Technical Difficulties WRITING the Exam Technical Difficulties EXITING and UPLOADING the Exam After Exam Day XI. EXAMSOFT EXAM INVIGILATOR INSTRUCTIONS Exam Commencement Technical Difficulties WRITING the Exam EXITING and UPLOADING the Exam File Technical Difficulties UPLOADING the Exam Before Students Leave the Classroom XII. Power Outage Instructions Appendix A Online Exam Consent Page 1

3 I. INTRODUCTION The Peter A. Allard School of Law is offering, as a service to our students, the ExamSoft computerized exam process for students to use their personal laptop computers to complete their exams. The ExamSoft computerized exam process is optional. The Allard Law cannot guarantee that students will be able to use ExamSoft on any given exam. Information gathered from other Canadian law schools indicates that there is no discernible difference in grades between students who type their exam answers and students who hand-write them. Page 2

4 II. DEFINITIONS Campus Wide Login and Password: The login and password that UBC students use to access the UBC wireless network and the UBC Student Service Centre (SSC). Exam Number (Allard Law Exam Code): The individual student s Allard Law anonymous grading code. A new Exam Code is assigned to each student each term, whether exams are hand-written or typed, by Allard Law. The Exam Code is the only student identifier that instructors will see when reading and marking exam answers. The Exam Code may be picked up from Allard Hall Reception up to two weeks prior to exams. Exam Password: The Allard Law password assigned to open a specific exam in Examplify. All students will use the same Exam Password when accessing the same exam in Examplify. Students will be given this password at their exam. ExamSoft Password: The student s personal ExamSoft password, created by ExamSoft, for accessing the ExamSoft secure website and Examplify. Students are able to change their own ExamSoft generated password. For security reasons, students should NOT change this password to their UBC Campus-wide Login (CWL) password. ExamSoft: The vendor of the ExamSoft computerized exam process. ID#: The student s UBC Student Number. Examplify: Examplify is the program developed by ExamSoft that enables students to take their exams on their personal laptop computers. Page 3

5 III. ALLARD LAW COMPUTERIZED EXAM RULES AND PROCEDURES THE ONLINE EXAM CONSENT FORM 1. Any student opting for the ExamSoft computerized exam process must complete an online exam consent form (Appendix A) through the Student Service Centre website at giving Allard Law permission to release some identifying information about the student to ExamSoft, the vendor of the computerized exam software, Examplify. The information that will need to be released to ExamSoft is student name, UBC student number, address, exam code, hardware used, IP address, and the courses in which the student is registered for the term. This information is required by ExamSoft in order to create accounts for students to access the ExamSoft secure website; to identify, manage and store the exam files and exam answers for each student on the ExamSoft server; and to enforce exam security. 2. Students who do not complete an online exam consent form by the deadline specified for the exam period will not be able to opt to use the ExamSoft computerized exam process for that exam period. However, those students will have the option to complete the online exam consent form to opt to use the ExamSoft computerized exam process for the next term s exam period. 3. Once a student has completed an online exam consent form, it is valid for the student s entire Allard Law student career unless the student changes his or her consent status to opt out of the online testing service. THE EXAM 4. ExamSoft and Allard Law assume no responsibility for interruptions whether isolated or widespread. You assume all risks of using a computer to take your exam. 5. All examinations and computer testing materials are the property of Allard Law. Their removal will be reported to the Director, Student Academic Services. 6. Any examinee who continues typing or writing after the "STOP TYPING" announcement is made will be reported to the Director, Student Academic Services and the instructor(s) of the course. NOTE: The time that you exit Examplify will be printed on the cover page of your exam answers. 7. All students, whether typing exam answers on laptop or hand-writing exam answers in exam booklets, will be provided with hard copy exam questions and exam booklets, and students who opt not to use the ExamSoft computerized exam process must hand-write their answers in the exam booklets. 8. Exam questions will not be stored in Examplify. Students using Examplify will read the exam questions from a hard copy of the exam. Only Examplify will be used by students to type their exam answers. 9. While attempts will be made to have students writing exams by laptop do so in a separate room from those writing by hand, both groups may have to complete their exams in the same room. Page 4

6 10. Students who have opted to use the ExamSoft computerized exam process but decide on exam day to write their exam by hand instead will be allowed to do so. 11. Depending on the nature of students accommodations, students writing their exams through the Access and Diversity office may be able to use ExamSoft. Allard Law will coordinate with the Access and Diversity Office with regard to the approved exam accommodations for students with disabilities on a case-by-case basis. 12. Students who do not take the time to become familiar with their laptop computer, Examplify, or with word processing functions, should consider handwriting their exams. 13. Commencement of the exam will not be delayed due to a laptop hardware problem. 14. The use of Examplify s spell-check option will not be an option for students doing computerized exams since students writing by hand will not have a similar option. 15. Allard Law will not be able to provide loaner laptops to students, so students may wish to explore laptop rental options elsewhere. BRING TO THE EXAM 16. Students must bring to their exams: a. their wifi-enabled laptop, power cord, extension cord, fully charged laptop battery, Campus Wide Login and Password (to access the UBC wireless network), UBC student number, UBC student card, ExamSoft password, and Allard Law Exam Code. b. their own pens, pencils, erasers and earplugs, whether using ExamSoft or not. c. hardcopies of any materials that they will need for their open book exams since the ExamSoft computerized exam process blocks access to all other applications while it is running. ACADEMIC RULES 17. Students writing exams by hand and those writing their exams using the ExamSoft computerized exam process will be given the same amount of time to complete an exam, as is the practice at other Canadian law schools using ExamSoft. 18. The same grading rules and practices will be used for grading both computerized exam answers and hand-written exam answers, as is the practice at other Canadian law schools using ExamSoft. 19. Any intentional attempt to disable or tamper with Examplify s security features will be considered a form of academic misconduct as defined in the UBC Academic Calendar (see UBC Policies and Regulations regarding Student Conduct and Discipline at It is your responsibility to familiarize yourself with your equipment, the Examplify software, and instructions provided by ExamSoft on its website prior to the start of your exam. Please allow yourself sufficient time to become familiar with your laptop and the application. Page 5

7 IV. EXAMSOFT AND TECHNICAL REQUIREMENTS The vendor of the computerized exam software is ExamSoft, and the examination software is Examplify. The ExamSoft computerized exam process is the same computerized exam process being used by the law schools at the University of Alberta, the University of Manitoba, Queen s University, the University of Saskatchewan, the University of Toronto, and York University, as well as numerous U.S. schools and the New York bar admissions. General information about ExamSoft and Examplify can be found at the ExamSoft website at: The following information is shared with permission of ExamSoft Worldwide, Inc. Who is ExamSoft? ExamSoft Worldwide, Inc. is a software company specializing in computerized assessment and exam administrative programs. What is Examplify from ExamSoft? Examplify is an assessment program developed and licensed by ExamSoft that enables exam takers to securely take examinations downloaded to their own laptop computers by blocking access to files, programs and the Internet during an exam. ExamSoft s solution is an Internet-based exam delivery option. Using Examplify, you will download your exam(s) prior to or on exam day and upload your answer(s) after the exam via the Internet. You WILL NOT require Internet connectivity during your exam(s). You WILL require Internet connectivity to download your exam(s) and upload your answer(s). Will Examplify work on my computer? For minimum system requirements for PC Users and Mac Users go to How reliable is Examplify? Examplify has a considerable number of safety features to ensure that answers typed into Examplify cannot be lost. They include: An AutoSave feature that automatically saves your exam every sixty seconds. Multiple encrypted backup copies of the exam answer file are saved continuously Page 6

8 V. REGISTERING EXAMSOFT AND INSTALLING EXAMPLIFY What is the Registration Process? Once you have completed the online exam consent form, Allard Law has uploaded your information to ExamSoft, and Allard Law staff have ed you an ExamSoft password, you can begin the Examplify download and registration process. The Registration Process involves the 3-steps needed to acquire Examplify. They begin on the ExamSoft Custom Home Page located at and they are as follows: Log In Enter your Student Number (UBC Student Number) and ExamSoft Password. Step 1: Check your Minimum System Requirements for PC or Mac Minimum system requirements are listed on-screen. Step 2: Install and Register Examplify Downloading Examplify takes minutes on highspeed Internet connections. Follow the on-screen instructions to install Examplify. Register Examplify Follow the on-screen instructions to register Examplify. You will receive an to confirm your Examplify registration. Note that you must register Examplify prior to the day of your exam or you must handwrite your exam. If you have any questions or issues with registration, go to or ExamSoft technical support at or call toll-free Step 3: Setup your Notifications Please keep your address up-to-date! When you have registered Examplify, you will be asked if you want to download any exams available to you now or later. Please download all of your exams now. Page 7

9 VI. DOWNLOADING EXAM FILES 1. Establish an Internet connection. 2. Launch the program by double-clicking the Examplify icon on your Windows Desktop or single-click the icon in your Applications folder or Doc for Mac. 3. You will see your UBC student number. Click on the right arrow (>) next to it. Enter your ExamSoft Password and click the Sign in button. 4. Click on the name of the exam that you wish to download from the Exam List section. 5. Click the green Download Exam button. Once downloaded you will see a green checkmark confirming that it has been successful. 6. Click the Download button. You will see a box pop up informing you that you have successfully downloaded your exam file. (You will not be able to open the exams at this time. You will only be able to open your exams when you are given the Exam Password on the day and time of your exam sitting.) Can I practice using Examplify before the exam? Yes! An essay Mock Exam (Mock_Exam_ xmzx) will be one of the exams available for you to download. The Mock exam enables you to familiarize yourself with the Examplify exam environment. The mock exam can be saved, downloaded, and uploaded up to ten times. (Note: You must re-download the Mock Exam to take it again.) Page 8

10 VII. WHAT TO DO PRIOR TO EXAM DAY What Should I do Prior to Exam Day? 1. If you have not already done so, register Examplify on the computer you intend to use prior to your first exam day. 2. Ensure: a. that your computer meets the specifications mentioned in Part V; b. that there is plenty of free hard drive space; c. that your computer is virus free; d. that your computer is free of disk errors by running SCANDISK on Windows (click Start Button, Programs, Accessories, System Tools, Scandisk or Disk Cleanup); e. that your computer s internal clock has the correct date and time. To verify the date and time, double-click the clock in the lower-right corner of your screen; and f. that you are able to access UBC s wireless network. 3. Once you have installed and registered Examplify, familiarize yourself with and test the software by taking the essay Mock Exam! 4. It is recommended that you disable the use of Anti-virus software on your laptop prior to using Examplify (see: Software). You can re-enable the Anti-virus software after taking an exam. 5. Prior to your first exam day for each term s exam period, download to your laptop the list of exams that you will be taking for the term. 6. Locate your A/C battery power indicator light on your laptop to determine which light indicates you are running on A/C power (i.e. power from a wall outlet). 7. Ensure that your battery has at least 20 minutes of charge in it prior to the exam in the event there is a temporary power outage. 8. If you encounter issues in your use of Examplify, visit Page 9

11 VIII. WHAT TO DO ON EXAM DAY What Must I do on Exam Day? 1. Bring your power cord, battery (in the event of power loss), and an extension cord. If you normally use an external keyboard and mouse or if you need earplugs, you may bring those as well. You should also bring pens in case you have to hand-write your exam answers. 2. You will need your UBC Campus Wide Login and Password (for accessing the UBC wireless network), ID# (UBC Student Number), UBC student card, ExamSoft password, and Exam Code (Allard Law anonymous grading code). 3. Arrive to the exam room at least 15 minutes early, plug your computer into a power outlet, turn on the computer and follow the instructions provided by the exam invigilator. 4. It is recommended that you disable the use of Anti-virus software on your laptop prior to using Examplify (see: Software). You can re-enable the Anti-virus software after taking an exam. 5. Exams will not be delayed or suspended due to computer problems. 6. During the exam, use care when highlighting and deleting. 7. Students who do not take the time to become familiar with their laptop computer or with word processing functions, should consider hand-writing their exams. No administrative relief will be granted for incorrect use of the software. Page 10

12 IX. STEPS FOR WRITING COMPUTERIZED EXAMS THE EXAM INVIGILATOR WILL GIVE YOU A HARD COPY OF THE EXAM QUESTIONS, EXAM ANSWER BOOKLETS, AND THE EXAM PASSWORD. Computer Setup a. Ensure that all cables (i.e. power cord, external mouse and/or keyboard) are securely connected to your computer. b. Turn on your computer and make sure your power indicator light shows that your computer is receiving power. c. Once your computer boots up, verify it has the correct date & time set. To do so, double-click the clock in the lower-right corner of your Windows Desktop or single-click the clock in the upper-right corner of your Mac Desktop. Launching Examplify a. Launch the program by double-clicking the Examplify icon on your Windows Desktop or single-click the icon in your Applications folder or Doc for Mac. b. You will see your UBC student number. Click on the right arrow (>) next to it. Enter your ExamSoft Password and click the Sign in button. c. Click on the name of the exam from the Exam List section. If you have not already downloaded the exam, then click the Download button. You will see a box pop up informing you that you have successfully downloaded your exam file. d. Your Allard Law Exam Code, which is your anonymous grading code, should appear in the Exam Number field. (If it is not already there, to unlock the Exam Number field, click Ctrl+F8 (Win) or Command+F8 (Mac), then enter your Allard Law Exam Code.) e. Enter the Exam Password provided by the exam invigilator (your instructor or the TA). f. Click the Start Exam button. g. You will be warned that you are starting a secure exam. Click the Continue button. h. You will see an Exam Notice to not begin typing until the exam invigilator instructs you to do so. Click the Next button. i. You will be brought to a Yellow window informing you to please WAIT at this screen until the instructor or TA (exam invigilator) tells you that you may begin typing! Page 11

13 j. When the exam invigilator instructs you to begin, you may turn over the hard copy exam question, enter the code that you see on the yellow screen in the Enter Code fields, click the Start Exam button, and begin typing. Functions and Formatting a. Examplify automatically creates all headers, page numbers, and margins which can be included when student exam answers are printed by the law school. It single spaces essay responses on your screen. b. Examplify automatically backs-up and saves to your hard drive every minute. c. Compose your answers in Examplify corresponding to the questions in the hard copy exam. For example, type your answer to Question 1 in the screen for Question 1. If the exam instructs you to choose to answer only a certain number of the total number of questions in the exam, proceed to the question number screen for the question you are answering. Additionally, in order to clarify which question you are answering, you may type the number and/or letter of the question that you are answering above your answers in the Examplify screen. d. Proceed to the next screen to type the answer to the next question by clicking the screen number on the left or the Next button on the lower right of the screen. Review previous answers by clicking the screen number on the left or the left arrow (<) on the lower right of the screen. e. When leaving your seat (i.e. washroom break), block your screen by going to the the Exam Controls Menu in the upper left of the screen and selecting Hide Exam. Click the Resume button to unhide your exam. f. If your computer freezes, follow the Computer Freezes instructions below. Turn off your computer (press & hold the power button until your computer shuts down. If that fails, pull the power cord & battery). Restart your computer. Page 12

14 When the Examplify Exam Restart window appears, select RESUME/YES to return to the exam. You will be returned to within 59 seconds of where you left off. Exiting Examplify and Uploading Your Answers to ExamSoft When you have finished writing the exam, either before or when the invigilator informs the class that it is time to stop writing, you must exit Examplify. Follow these instructions to exit out of Examplify. a. In the Exam Controls Menu at the upper left of the screen, select Submit Exam. b. You will be brought to a window informing you that you are closing the exam. Click on the box stating, I am ready to exit my exam. Click the Exit button. c. Your answer file should automatically upload. Wait until the exam is finished uploading! Note that you MUST upload your answer file immediately after exiting your exam. If you experience any difficulties uploading your answers, you MUST report this to the invigilator AFTER the invigilator informs the class that it is time to stop writing. Do not leave the building until your file has successfully uploaded! d. You will see a green window congratulating you for successfully uploading your exam answer file, and you will receive an from ExamSoft confirming that you have successfully uploaded your exam answer file and that it has been received. Click the Close Exam button. e. You will see in Examplify that the upload is complete. f. In the Home Menu, select Logout. g. ALL STUDENTS MUST TURN IN ALL HARD COPY QUESTIONS AND EXAM ANSWER BOOKLETS, USED OR UNUSED, TO THE INVIGILATOR BEFORE LEAVING THE ROOM! Page 13

15 X. TECHNICAL DIFFICULTIES Technical Difficulties WRITING the Exam If you experience technical difficulties at the very beginning or during an exam, you may quietly attempt to solve your problem/reboot your computer BY YOURSELF. You are STRONGLY encouraged to spend NO MORE THAN 5 minutes attempting to do so. DO NOT INFORM THE INVIGILATOR OR DISRUPT THE OTHER STUDENTS WHILE DOING SO. You will NOT BE GIVEN ANY EXTRA TIME to complete the exam. If your attempt to solve the problem is unsuccessful, or if you choose not to make such an attempt, you MUST immediately begin hand-writing in the exam booklets provided. When you have finished writing the exam, you should upload the computerized exam answers that you completed in Examplify and submit the hard copy answers (with your Exam Code written on the exam booklet covers) to the invigilator. Technical Difficulties EXITING and UPLOADING the Exam There will be NO TECHNICAL SUPPORT available DURING an EXAM! If you experience any difficulty exiting and uploading your exam answers, you must wait QUIETLY until the exam period is over, and the invigilator has instructed students that it is time to stop typing, then inform the invigilator about the problem. Technical support will ONLY be available in room 111 AFTER the exam has ended. At the END of the exam ONLY: If you experienced a technical problem during the exam and had to hand-write some of the exam, or if you experienced a problem uploading the exam at the END of the exam: Give the exam invigilator ALL exam question sheets and hard copy exam answer booklets. Do NOT leave the room without first doing this! Then bring your laptop to room 111 where a technical support person will help you to upload any exam answers that you typed in Examplify. After Exam Day Because Examplify s security features save an encrypted back-up of your exam onto your hard drive, do not uninstall Examplify until you are absolutely sure that any Examplify back-ups will never be needed. It is strongly recommended that you leave Examplify installed until you have received all of your final grades for the entire academic year. Page 14

16 XI. EXAMSOFT EXAM INVIGILATOR INSTRUCTIONS 1. Exam Commencement a. Write Exam Password on the whiteboard in the laptop user room(s). b. Then go to hand-writing room. Students should place their UBC student card in front of them. Pass around the attendance sheet, place the hard copy exam questions upside down in front of the students, give the students exam answer booklets, and start their exam. c. Go back to the laptop room. Students should place their UBC student card in front of them. Circulate the attendance sheet, place the hard copy exam questions upside down in front of the students, and give the students exam answer booklets. (All students, whether handwriting or typing, should be given hard copy exam questions and exam answer booklets.) d. Inform the students that if they have not already done so, to launch Examplify, select the exam, enter the Exam Password, press the Start button, continue until they come to the Yellow screen that tells them to WAIT until told to begin, and WAIT. e. When you are ready to start the laptop users exam, tell the students that they may turn over the hard copy exam questions, enter the code that they see on the screen, click the Start Exam button, and begin typing. 2. Technical Difficulties WRITING the Exam a. There will be NO TECHNICAL SUPPORT available DURING an EXAM! TECHNICAL SUPPORT will ONLY be available in room 111 AFTER the EXAM has ENDED. If a student experiences technical difficulties at the very beginning or during an exam, the student may quietly attempt to solve the problem/reboot the computer BY HIM OR HERSELF. Students are STRONGLY encouraged to spend NO MORE THAN 5 minutes attempting to do so. STUDENTS SHOULD NOT INFORM THE INVIGILATOR OR DISRUPT THE OTHER STUDENTS WHILE DOING SO. THEY SHOULD Page 15

17 NOT MOVE TO ANOTHER CLASSROOM ONCE THE EXAM HAS BEGUN. Students will NOT BE GIVEN ANY EXTRA TIME to complete the exam. If the student s attempt to solve the problem is unsuccessful, or if the student chooses not to make such an attempt, the student MUST begin hand writing the exam answers in their exam answer booklets immediately. b. When the student has finished writing the exam, the student should upload the computerized exam answers that were completed in Examplify and submit the hard copy answers to the invigilator. 3. EXITING and UPLOADING the Exam File a. Tell the students to STOP TYPING, go to the Exam Controls Menu at the upper left of the screen and SUBMIT EXAM, and UPLOAD the exam. b. Examplify will auto-upload their answer files. They must be connected to the internet to upload their exam answer file to ExamSoft, so if they are not already logged into the UBC wireless network, then they will need to do so. Then they should click the Upload Now button in the ExamSoft message box. c. When students see a message congratulating them for successfully uploading their answer files, they should click the Close button. 4. Technical Difficulties UPLOADING the Exam There will be NO TECHNICAL SUPPORT available DURING an EXAM! TECHNICAL SUPPORT will ONLY be available in room 111 AFTER the EXAM has ENDED. If any students experience difficulty uploading the exam at the end of the exam time: a. Instruct them to QUIETLY remain seated. b. Collect all of the exam questions and answer booklets from the rest of the students and ask them to leave the room. Page 16

18 c. Instruct the remaining students with upload difficulties to note on their exam answer booklets that they typed and handwrote their exam. d. Collect all exam question sheets and answer booklets from the students. e. Then direct the students to bring their laptops to room 111 for technical support in uploading any exam answers from Examplify. 5. Before Students Leave the Classroom MAKE SURE THAT STUDENTS RETURN ALL EXAM QUESTIONS AND ANSWER BOOKLETS (USED OR UNUSED) TO YOU BEFORE THEY LEAVE THE ROOM! Page 17

19 XII. Power Outage Instructions 1. Note the time. 2. Tell the students that they may type their exam for up to 5 minutes of the power outage. Warn them that if the power fails to return within five minutes that they will have to exit Examplify collectively and begin handwriting the exam. 3. If the power does not return within five minutes: i. Tell the student to stop typing. [Note the time.] ii. Tell them all that should Exit and Upload what you have typed so far. (There should be sufficient power in their batteries to do this.) iii. Instruct the students that if their computer runs out of power and does not complete the exit and upload process to inform you, and you will bring them to Susan Morin s office after the exam is over to upload the exam file. iv. Once everyone who is able has completed the exiting and uploading process, have all of the students begin hand-writing at the same time. (Note the time.) Page 18

20 Appendix A Online Exam Consent Any student opting to use the ExamSoft computerized exam process must complete an online exam consent form at the Student Service Centre website at Computerized Exam Writing The Faculty of Law (the Faculty ) is offering you the option of using a service provided by ExamSoft (the Service ) to allow you to take your exams using your personal computer. Please read the following notice carefully. Registration In order to use the Service, you need to log into the ExamSoft webpage using a confidential ExamSoft student ID and password, which will be given to you several weeks before the exams. The first time you log in to the ExamSoft web site, you will be given instructions about how to download and register a copy of the testing software. Security The Service is a secure system and security measures are in place to prevent unauthorized access to information. If you believe that your account has been accessed without your permission, you must inform the Faculty of Law Director of Student Academic Services immediately. You are responsible for keeping your ExamSoft student ID and password confidential. Privacy The Service has been designed to protect your privacy. It will collect the following information about you: name, UBC student number, address, school attended (UBC), courses/sections enrolled in or exams to be taken, hardware type owned or used, network location (IP address) and an exam code assigned to you by the Faculty (the Personal Information ). The Faculty will have access to this Personal Information for the purpose of exam administration. By using the Service, you are consenting to the storage of your Personal Information and exam answers on the ExamSoft servers, which are located in the United States. For more information about how the Personal Information will be used and protected by ExamSoft, refer to the Privacy Policy on the ExamSoft website. The Faculty collects your Personal Information under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act. If you have questions about how the Faculty collects, uses and discloses your Personal Information, or if you have any other questions about the Service, you may contact the Director of Student Academic Services, UBC Faculty of Law. Opting Out The use of the Service is optional. If you would prefer to opt out or discontinue use of the Service, the Faculty will make arrangements for you to write your exams on paper. Please indicate below whether you want to use the Service. Yes, I want to use the Online Testing Service. I will wait for my confidential ExamSoft student ID and password. No, I do not want to use the Online Testing Service. I will do my exams on paper. Page 19