Are These Profitability Boosters on Your Radar Screen?

Transcription

1 Are These Profitability Boosters on Your Radar Screen?

2 Profitability Boosters COMPANY CULTURE LEADERSHIP DEVELOPMENT DIVERSITY

3 Aaron Woods Xerox Don Bentz Preferred IT Colleen Howley Marathon Deployment Mary Ellen Grom Synnex

4 COMPANY CULTURE

5 Culture = Profitability For companies that focus on company culture: Revenues increased 4 times faster Job creation rates grew 7 times higher Profits climbed 750% higher Net income grew 700% Customer satisfaction Doubled Corporate Culture and Performance, John Kotter and James Heskett 2015 CompTIA Properties, LLC

6 MEG

7 Customer: anyone that SYNNEX associates come in contact with. MEG

8 2015 CompTIA Properties, LLC CH

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10 Culture Key Actions / Where to Start Communicating the vision, mission and values Profit per employee increase from $7,802 to $27,401 Engagement and feedback Revenue growth jump from 18.6% to Strong communications programs to educate, inform and engage employees Turnover drop by more than 50%, from 25.8% to only 10.2% Corporate Culture and Performance, John Kotter and James Heskett 2015 CompTIA Properties, LLC

11 LEADERSHIP DEVELOPMENT

12 Leadership Development = Profitability Studies show that investment in leadership development: Improves bottom-line financial performance Improves the attraction and retention of talent Creates organizational alignment Increases organizational agility Center for Creative Leadership 2015 CompTIA Properties, LLC

13 Leadership Development = Profitability Studies show that investment in leadership development to deal with gaps in the talent pipeline results in: 60% improved growth 66% stronger bench strength 62% improvement in employee retention Center for Creative Leadership 2015 CompTIA Properties, LLC

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15 Don Slides 2015 CompTIA Properties, LLC DB

16 MEG

17 MEG

18 MEG

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20 CH

21 Leadership Development Key Actions Step 1: Cultivate Talent Champions Step 2: Identify Organizational Needs and Craft Development Opportunities Step 3: Co-create Individualized Development Plans Step 4: Follow Through on Development Plans 2015 CompTIA Properties, LLC Four Steps to Developing Your Future Leaders, The Bridgespan Group

22 DIVERSITY

23 Diversity = Profitability Diversity - the existence of many unique individuals in the workplace, marketplace and community. Inclusion - a work environment where everyone has an opportunity to fully participate in creating business success and where each person is valued for his or her distinctive skills, experiences and perspectives. Diversity Is Being Invited to the Party; Inclusion Is Being Asked to Dance 2015 CompTIA Properties, LLC

24 Diversity = Profitability Gender diverse companies 15% more likely to outperform 1 Ethnically diverse companies 35% more likely to outperform 1 Businesses that effectively support diversity, perform better financially, enjoy exceptional team dynamics, and attain greater productivity CompTIA Properties, LLC 1. Why Diversity Matters, Insights and Publications, Vivian Hunt, Dennis Layton, and Sara Prince 2. NC/WIT

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27 MENTORING NETWORKING PHILANTHROPY EDUCATION MEG

28 Diversity Key Actions Keep the focus on changing company culture/ avoid focusing only on the "pipeline" Demonstrate top leadership support and accountability Ensure an ongoing commitment to reporting/tracking the data Help managers learn to reduce unconscious biases Analyze job descriptions, recruitment strategies, and interview practices for hidden biases Consciously develop highly qualified underrepresented talent 2015 CompTIA Properties, LLC 10 Actionable Ways to Actually Increase Diversity in Tech, Fast Company, Catherine Ashcraft

29 Resources Corporate Culture and Performance, Kotter and Heskett The Center for Creative Leadership Handbook of Leadership Development, Ellen Van Velsor, Cynthia D. McCauley Driving Performance How Leadership Development Powers Sustained Success, Center for Creative Leadership 2015 CompTIA Properties, LLC

30 Resources Four Steps to Developing Your Future Leaders, the Bridgespan Group Why Diversity Matters, Insights and Publications, Vivian Hunt, Dennis Layton, and Sara Prince, McKinsey&Company 10 Actionable Ways to Actually Increase Diversity in Tech, Fast Company, Catherine Ashcraft 2015 CompTIA Properties, LLC

31 Slides and resource references will be available at these community websites:

32 THANK YOU