Oil & Gas Industry Quality Management System Auditor/ Lead Auditor Training

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1 An Intensive 2-Week Training Course Oil & Gas Industry Quality Management System Auditor/ Lead Auditor Training 27 Oct - 07 Nov 2019, Dubai 24-OCT-18 This course is Designed, Developed, and will be Delivered under ISO Quality Standards

2 Oil & Gas Industry Quality Management System Auditor/ Lead Auditor Training WHY CHOOSE THIS TRAINING COURSE? This 2-week PetroKnowledge training course provides a broad knowledge of Quality Management Systems in the Oil & Gas Industry, and applicable international ISO standards. The first module of this training course is specifically designed to meet the needs of the petroleum, petrochemical and natural gas industry. It introduces the global ISO management systems for the Oil & Gas industry, ISO/TS 29001:2010 and ISO 9001:2015. Participants will acquire the necessary knowledge and understanding to develop, manage and maintain Oil & Gas Industry Quality Management Systems. The second module will enable participants to develop the necessary expertise to conduct internal audits based on ISO/TS 29001:2010 and ISO 9001:2015. Participants will acquire the necessary knowledge and understanding to perform effective internal audits in accordance with the auditing process set out in ISO International auditing standard. This training course builds on the specific requirement of ISO/TS 29001:2010 for internal auditing and, is specifically designed to meet the needs of the petroleum, petrochemical and natural gas industry. THE STRUCTURE This comprehensive training course consists of two modules which can be booked as a 2-week Training event, or as individual, 5 Day courses. Module 1 - Understanding, Developing & Maintaining Oil & Gas Industry Quality Management Systems Module 2 - Auditing Oil & Gas Industry Quality Management Systems WHAT ARE THE GOALS? By the end of this PetroKnowledge training course, participants will know how to: Understand and interpret requirements of ISO/TS 29001:2010 Understand and interpret requirements of ISO9001:2015 Plan & manage the implementation of a QMS meeting the above Preparing for certification Awareness of internal audit & QMS training for company staff Gain expertise to perform internal audits following ISO 19011:2012 guidelines Manage and select QMS lead and team auditors Recognise and analyse QMS non-conformances during the audit Ask audit questions and take constructive notes Analyse audit findings and prepare internal audit reports WHO IS THIS TRAINING COURSE FOR? This PetroKnowledge training course is suitable for a wide range of professionals but will greatly benefit: Managers and supervisors involved in onshore & offshore quality management systems Those with responsibilities for conducting quality management audits Production, process, maintenance, and HSE personnel Line-managers involved in planning/implementing risk assessment programmes

3 HOW WILL THIS TRAINING COURSE BE PRESENTED? The training course is based on both theory and practice and uses examples based on real cases, practical exercises and case studies including role-playing and oral presentations. ORGANISATIONAL IMPACT The PetroKnowledge training course will provide the basis for the organisation to commit to, establish, audit, and maintain its Quality Management System most effectively by: Enabling it to develop understanding of the purposes and construction of effective QMS s Establishing understanding of the requirements in relevant international standards for management systems in the Oil & Gas industry Providing the basis for documenting a QMS Building awareness of certification body requirements, and how to conduct internal audit. Developing the necessary expertise to conduct internal audits based on ISO/TS 29001:2010 and ISO 9001:2015 Facilitating the creation of belief in, confidence and enthusiasm for implementation PERSONAL IMPACT Delegates attending the PetroKnowledge training course will develop knowledge, and build experience, in how to effectively construct and internally audit Quality Management Systems through: Learning the principles and practices of building and auditing effective Quality Management Systems Understanding and applying underlying concepts Detailed understanding of requirements and nonconformities Building experience and confidence through examples based on real cases, practical exercises, and case studies Testing their knowledge and competences through role-playing and oral presentations Gaining expertise to perform internal audits following ISO 19011:2012 guidelines Developing and demonstrating a detailed factual basis for their approach Oil & Gas Industry Quality Management System Auditor / Lead Auditor Training

4 Membership No.: DAILY AGENDA Day One: Quality Management Systems (QMS) Origins of ISO/TC 29001:2010 and ISO9001:2015 Aims & purposes of ISO/TC 29001:2010 and 9001:2015 QMS International Standards Quality management system requirements Documentation in the quality management system Certification requirements and processes Day Two: Details of the ISO standards Terminology and definitions Clause by clause interpretation of ISO/TC 29001:2010, and exercises Clause by clause interpretation of ISO 9001:2015, and exercises Proportionality to risks Day Three: Implementing & Managing a QMS Top management responsibilities Planning the implementation project Applicable project management principles & tools in building an effective QMS Determination of scope Objectives of the QMS Quality policies Day Four: QMS Documentation Determination of required Processes & Procedures Developing sound & effective procedures Quality control processes & procedures Developing training material for internal auditors & general staff awareness Exercises Day Five: Measuring & Monitoring Monitoring techniques Preparing for certification Internal Audit Management Review Examination Day Six: Quality Management System (QMS) Audit ISO 29001:2010 and 9001:2015 QMS International Standards Review of Clauses 4-8 and 9001 Clause 9 internal audit requirements Quality system requirements Types and levels of QMS internal audits Documentation in the quality management system Roles and responsibility of auditors Day Seven: Audit Preparation and Setup Terminology and definitions Audit concepts and principles Planning and conducting effective audits Producing audit programme and procedure Audit terms of reference Interview and note-taking skills Day Eight: Conducting an Internal Audit Internal audit process Creation of effective audit checklists Communications during audit QMS documentation review Key personnel interviews Physical site observation Day Nine: Preparing Audit Report Review of non-conformities and observations Audit findings and conclusions Preparation of internal audit report Corrective action plan Presentation of audit report Monitoring and close out of non-conformities Day Ten: Review of Internal Audit Process & Assessment Review of internal audit process Review of internal audit reporting QUALITY CERTIFICATION Member of Clear Concepts. Clean Environment. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. Oil & Gas Industry Quality Management System Auditor / Lead Auditor Training

5 Oil & Gas Industry Quality Management System Auditor / Lead Auditor Training 4 DATE VENUE FEE($) 27 Oct - 07 Nov 2019 Dubai - UAE 9,900 This fee is inclusive of Documentation, Lunch and Refreshments Please use BLOCK CAPITALS to fill in this form. It is important that you read carefully through all information before starting to complete the form. REGISTRATION DETAILS Family Name: First Name (Mr./Ms.): Position: Company: Mailing Address: Telephone: Mobile: Fax: AUTHORISATION Authorisation By: Position: Company: Mailing Address: Telephone: Mobile: Fax: IN-HOUSE TRAINING Maximize your training budget and have several members of your staff, who require specific training, to attend with the advantage of not incurring additional travel costs when attending a public training courses & seminars. Would you like a PetroKnowledge training course delivered at a time or location to suit you? Would you like PetroKnowledge to tailor a course from our comprehensive library of programmes? Or would you like us to create an entirely new, bespoke course to suit the exact needs of your organisation? Working in partnership with our clients, PetroKnowledge provides an enjoyable, creative learning experience that enables participants to develop their skills and knowledge. We can deliver not only generic, off-the-shelf courses from our extensive learning portfolio, but we can provide tailored as well as bespoke learning on any aspect of skill development or knowledge. Our in-house courses are conducted by the same expert trainers who conduct PetroKnowledge public courses so you can be assured they will fulfill the learning objective of any organisation

6 BOOKING TERMS & CONDITIONS Booking Bookings for courses can be made via our website (petroknowledge. com) or by contacting our Registration Desk on or at reg@petroknowledge.com For on-line bookings, please select the course that you require and click on the Register Now button, following the instructions step by step Upon receipt of booking in order, enrollment on the respective training course will be confirmed by Registration Team with all necessary documentation Invoicing and Payment Our fees include course presentation, relevant materials, physical & digital documentation, lunch and refreshments served during entire training. Accommodation charges are not included in the course fees Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted Invoices will be sent via /courier to the ID/name and address provided We prefer to have the fees payment in our account before the start of training course. However, if your company has a different payment policy, the same should inform us in advance The currency of fees is in US Dollars (USD). Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the Invoice Please note that we do accept payment by cash, in USD or AED, only for the last minute bookings Cancellation of Courses It may be necessary for PetroKnowledge to amend or cancel any course, course times, instructors, dates or published fees due to unforeseen circumstances and we reserve the right for such changes Any amendments will be advised before the course start date and any bookings already paid in full will not be subject to increased fees Cancellation by Client Once you have completed your booking, received your confirmation of enrollment and a dated payment Invoice, you are deemed to have a contract with PetroKnowledge. You reserve the right to cancel this contract given the below terms All cancellations must be received in writing at reg@petroknowledge. com and info@petroknowledge.com at least 14 days prior to the training After the cancellation period has expired, consideration may be given, on a case to case basis, if a registered delegate nominates a substitute on the same course, shifts to next session of the course or moves to a new course For a cancellation request made on or before the statutory 14 day cancellation period, a refund may be given or a credit note issued which can be used against future course fees A 25% administration fee (of the total course fee at the time of booking) will be charged for any cancellations made outside of the statutory cancellation period Attendance Certificate OFFICES: Middle East: P.O. Box: , Abu Dhabi, U.A.E. Tel: Europe: AB25 1HF, 1Berry Street Aberdeen, Scotland, UK Tel: USA: Pennzoil Place 700 Milam, Suite North Tower Houston, Texas 77002, USA Tel: E: info@petroknowledge.com The daily course schedule should be accurately followed to ensure undeterred implementation of our training All delegates, who participated in their course throughout, will receive the Certificate of Completion on the last day Please report any foreseeable absences to a PetroKnowledge representative or to your sponsors directly An absence of three (3) or more sessions of the course will invalidate your eligibility for the Certificate of Completion Follow us on:

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