HPE Recovery Manager Central User Guide

Transcription

1 HPE Recovery Manager Central User Guide Abstract This guide is intended for administrators who are responsible for primary storage data protection activities using HPE Recovery Manager Central The guide provides information on how to install, configure, and use HPE Recovery Manager Central with HPE 3PAR StoreServ, HPE StoreVirtual, and HPE StoreOnce. The guide can be used as a reference resource by VMware, Oracle database, SAP HANA, and Microsoft SQL database administrators. Part Number: a Published: May 2017 Edition: 2

2 2015, 2017 Hewlett Packard Enterprise Development, L.P. Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website. Acknowledgments Microsoft and Windows are trademarks of the Microsoft group of companies. VMware, VMware vcenter Server, and VMware vsphere Web Client are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Java and Oracle are registered trademarks of Oracle and/or its affiliates. All other trademarks and registered trademarks are owned by their respective owners. Revision history Document part number Edition Publication date Edition Notes April 2017 Initial publication for version a 2 May 2017 Added vfc related content

3 Contents Overview...8 Features... 8 Application plug-ins... 9 Licensing License models supported by RMC...10 Licensing scenarios Installing HPE Recovery Manager Central Installation workflow Connectivity diagram...13 RMC installation options...15 Prerequisites for installing RMC Using the installation wizard to install RMC...16 Installing RMC on Microsoft Hyper-V using the PowerShell Installer script Configuring network using the console...23 Enabling jumbo frames using the console...23 Verifying network reachability using the console Enabling TLS v1.0 using the console Upgrading RMC using the installation wizard...25 Fibre Channel connectivity RMC infrastructure Navigating the RMC GUI Logging in to the RMC GUI Graphical user interface Main menu...33 Button functions...35 Filters sidebar Help sidebar...36 RMC icon descriptions...37 Status and severity icons...37 User control icons Informational icons...38 Logging out of the appliance...38 Search help topics Configuring Storage Devices HPE Storage Systems...40 Adding a Storage System...40 Editing a Storage System Deleting a Storage System...41 Refreshing a Storage System...42 Contents 3

4 Storage System Transport Protocol (Storage Pool)...42 HPE Backup Systems Adding a Backup System...43 Editing a Backup System...45 Deleting a Backup System...45 Creating HPE StoreOnce Catalyst Store...45 Refreshing a Backup System Configuring RMC resources Recovery Sets Creating a Recovery Set...49 Editing a Recovery Set Deleting a Recovery Set...51 Attaching a Recovery Set Detaching a Recovery Set...52 Refreshing a Recovery Set...53 Restore Points Restore Snapshots Sets Creating a Snapshot Set...54 Editing a Snapshot Set Deleting a Snapshot Set...56 Attaching a Snapshot Set Detaching a Snapshot Set...56 Restoring a Snapshot Set...56 Refreshing a Snapshot Set...57 Backup Policies Creating a Backup Policy...57 Editing a Backup Policy Deleting a Backup Policy...59 Copy Policies...60 Creating a Copy Policy Editing a Copy Policy...60 Deleting a Copy Policy...60 Replication Sets...61 Creating a Replication Set...61 Viewing Replication Set details...65 Replicating data...65 Reconfiguring data...65 Deleting a Replication Set Editing a Replication Set...66 Canceling a Replication...66 Using a replicated volume Express Protect Creating an Express Protect...67 Managing concurrent backups...69 Editing an Express Protect Deleting an Express Protect Restoring Express Protect...70 Express Protect Retry...70 Canceling Express Protect Express Protect ERT Attaching Express Protect...71 Detaching Express Protect Catalyst Copy Contents

5 Creating a Catalyst Copy...72 Catalyst Copy topology...73 Editing a Catalyst Copy Catalyst Copy ERT Attaching a Catalyst Copy...74 Detaching a Catalyst Copy Deleting a Catalyst Copy Restoring a Catalyst Copy...74 Canceling a Catalyst Copy Managing RMC appliance Users Creating a user Editing user details Deleting user details Roles Remote Appliance Registering a remote appliance...77 Editing the appliance details...78 Catalog Protection...79 Configuring Catalog...80 Modifying Catalog...83 Removing Catalog Restoring Catalog...84 Restore Guidelines Importing Catalog protected data Refresh a Catalog notifications...86 Adding notification...87 Editing notification...87 Deleting notification...88 Settings...88 Actions...89 Edit RMC Appliance Settings...89 Support Ticket...89 Exporting a configuration file...90 Importing a configuration file...91 Shutting down the appliance...91 Restarting the appliance Upgrading the appliance...92 Web SSL Certificate for RMC Diagnosing the problems Remote Data Collection...98 Configuring Appliance Persona Monitoring RMC appliance Dashboard Dashboard screen details Interpreting Donut colors Personalizing the Dashboard Activity History Activity Activity menu All Jobs Contents 5

6 All Category All time Schedules Editing a schedule Deleting a schedule Understanding the security features and best practices of the RMC appliance Securing the appliance Best practices for maintaining a secure appliance Appliance access over SSL Algorithms for securing the appliance Ports needed for RMC Configuring RMC for Remote Copy Managing Remote Snapshots with RMC RMC configuration for managing Remote Recovery Sets Remote Copy management by single RMC appliance Remote Copy management by RMC appliance at each site Working with RMC for managing RC groups Snapshot creation and HPE 3PAR StoreServ replication modes Remote Recovery Set policy recommendations Troubleshooting Cannot access RMC appliance after deployment Failed to deploy the OVF template Failed to attach snapshot RMC allows duplicate names Failed to perform RMC operations Internal error in backup operation Issue with incremental backup Requires installing latest Internet Explorer Issue with restore Requires valid licenses Issue with restore target GUI displays inconsistent data Coordinated volume names RMC GUI does not display the latest periodic snapshot RMC appliance does not boot Cannot delete a backup set Set COPY CPG on volumes Backup terminated abruptly Issue with detaching an Express Protect Unknown error with backup Errors related to Storage Pool RMC reports that HPE StoreOnce is offline Not enough streams error Express Protect backup may fail FC path to HPE StoreOnce may be lost WSAPI service is down Failed to create Replication Set Issue with Replication Set Issue with attaching Express Protect Contents

7 Viewing data replication in IE browser Data replication fails Appliance Persona is not set to default Express Protects fail after editing backup policy Failed to update the status of Remote Data Collection RMC VM crashes Websites Support and other resources Accessing Hewlett Packard Enterprise Support Accessing updates Customer self repair Remote support Warranty information Regulatory information Documentation feedback Using REST APIs Resource operations Return Codes URI format Resource model format Logging in to the appliance using REST APIs Asynchronous versus synchronous operations Task Tracker resource Error handling Querying resources using common REST API parameters Glossary Contents 7

8 Overview HPE Recovery Manager Central (RMC) software integrates HPE 3PAR StoreServ or HPE StoreVirtual primary storage with HPE StoreOnce backup systems to provide converged data protection that delivers assured recovery from application-consistent recovery points. NOTE: RMC supports the following two flavors of HPE StoreVirtual: HPE Hyper Converged 250 System and HPE StoreVirtual VSA. Backups to HPE StoreOnce are block-level copies of volumes, de-duplicated to save space. The backups can be used to restore back to the original or a different HPE 3PAR StoreServ array, even if the original base volume is lost. RMC enables you to replicate data from the source storage system to destination storage system, between HPE 3PAR StoreServ and HPE StoreVirtual platforms. The replication is based on point-in-time Snapshots. Features Easy and intuitive installation and deployment Preconfigured, ready to use appliance with simple installation wizard. Snapshots management You can create instant and rapid snapshots. Data protection with snapshots is faster when compared to other backup solutions. Remote snapshots A consistent copy of the data is readily available at the remote site. Efficient and fast backups The Express Protect feature enables a direct backup from HPE 3PAR StoreServ to HPE StoreOnce. Fast and efficient backups are created as RMC reads only the changed data during the backup. Data replication between Storage Systems RMC supports bidirectional replication between the Storage Systems, HPE 3PAR StoreServ, and HPE StoreVirtual. Element Recovery Technology The Element Recovery Technology provides instant access to the backups and granular restores. Extra tier of data protection Catalyst Copies allow you to efficiently replicate backups to multiple HPE StoreOnce Catalyst stores (local or remote). Application plug-ins RMC offers application integration through plug-ins and supports application-consistent data protection for Oracle database, Microsoft SQL server, and VMware vsphere. Simple management Intuitive, web-based GUI to configure and manage RMC. REST APIs for easy integration 8 Overview

9 REST APIs are available for all the features of RMC. Use the APIs to create custom automation of RMC features and for integration with other data protection solutions. Application plug-ins HPE Recovery Manager Central for VMware (RMC-V) allows VMware administrators to create application consistent snapshots and initiate rapid online recovery of VMs from the VMware vcenter Server virtualization management console. With the RMC Express Protect feature, you can back up and restore VM snapshots using HPE StoreOnce. Element Recovery Technology (ERT) enables recovery of an individual VM or files within a VM from an Express Protect backup on StoreOnce. For more information, see HPE Recovery Manager Central for VMware User Guide. HPE Recovery Manager Central for Microsoft SQL (RMC-S) allows SQL database administrators to protect Microsoft SQL instances and databases with application-consistent recovery points. For more information, see HPE Recovery Manager Central for Microsoft SQL User Guide. HPE Recovery Manager Central for Oracle (RMC-O) allows Oracle database administrators to create, schedule, and manage snapshots on HPE 3PAR StoreServ. For more information, see HPE Recovery Manager Central for Oracle User Guide. HPE Recovery Manager Central for SAP HANA (RMC-SH) is a data protection solution that provides rapid recovery from point-in-time snapshots of an SAP HANA database. For more information, see HPE Recovery Manager Central for SAP HANA User Guide. Hewlett Packard Enterprise recommends that you read the chapter Understanding the security features and best practices of the RMC appliance. Application plug-ins 9

10 Licensing HPE 3PAR StoreServ licensing HPE 3PAR StoreServ arrays are delivered with an All Inclusive license. You need to purchase the RMC Application Suite License if you are using HPE 3PAR StoreServ 7000 Storage and HPE 3PAR StoreServ Storage arrays. RMC license must be installed on the HPE 3PAR StoreServ Storage Systems. The RMC instance checks the licenses on the storage array that is in use. For older HPE 3PAR StoreServ 7000 storage and HPE 3PAR StoreServ storage arrays, you have to purchase the RMC Application Suite license. The RMC Application Suite license covers licensing of RMC and all the RMC application plug-ins. This license has to be installed on HPE 3PAR StoreServ Storage Systems. If you do no have the RMC Application Suite license, you can purchase individual application plug-in licenses. HPE StoreVirtual licensing All HPE StoreVirtual Storage Systems are shipped with preinstalled RMC license. NOTE: RMC does not allow users to install or delete RMC licenses. These licenses are directly installed on the HPE 3PAR StoreServ and HPE StoreVirtual Systems. For information on installing these licenses, see the HPE 3PAR StoreServ Storage and HPE StoreVirtual Storage documentation. HPE StoreOnce licensing StoreOnce Catalyst license must be installed on HPE StoreOnce Backup systems. HPE RMC does not allow users to install or delete StoreOnce Catalyst license. This license is directly installed on the HPE StoreOnce Backup system. For information on installing this license, see the HPE StoreOnce documentation. License models supported by RMC The following types of licenses are available for RMC: RMC Application Suite license HPE StoreOnce Catalyst license Other licenses (applicable only to HPE 3PAR StoreServ): Virtual Copy Virtual Lock Remote Copy Thin provisioning Licenses required for RMC appliance to communicate with HPE 3PAR StoreServ and HPE StoreVirtual. Licenses required for RMC appliance to communicate with HPE StoreOnce. Virtual Copy license is required to create a snapshot of a volume. Virtual Lock license is required to enforce the retention period for a snapshot. Locking a volume, prevents the volume from being deleted intentionally or unintentionally before the retention period elapses. Remote Copy license is required for Remote Copy operations. Thin provisioning license is required for creating thin-provisioned volumes. NOTE: For more information on optional and mandatory licenses, see SPOCK. 10 Licensing

11 Licensing scenarios Table Licensing scenarios describe how the appliance handles licensing for different user actions: Table 1: Licensing scenarios User action License policy or type Result Notes Create Snapshot RMC Application Suite license Virtual Copy license If a valid license exists, you can create a snapshot. Create snapshot with retention time RMC Application Suite license Virtual Copy license Virtual Lock If a valid license exists, you can create a snapshot. (Applicable only HPE 3PAR StoreServ) The license required is either permanent or valid temporary license. Create Backup StoreOnce Catalyst license If a valid license exists, you can perform backup. The license required is either permanent or valid Instant-On license. Replicate data RMC Application Suite license Remote Copy license If a valid license exists, you can replicate data. The license required is either permanent or valid temporary license. Licensing scenarios 11

12 Installing HPE Recovery Manager Central The RMC installation wizard guides you through a set of screens with custom fields for installing RMC. Installation workflow Figure Installation workflow represents the RMC installation workflow and options. You can install RMC on either of the following: ESXi VMware vcenter NOTE: It is no longer a requirement for you to have vcenter to install RMC. The highlighted section (in green color) of Figure Installation workflow explains the RMC standalone installation. 12 Installing HPE Recovery Manager Central

13 HPE RMC installer HPE RMC only (VMware vcenter or ESXi is required) HPE RMC integrated with VMware (VMware vcenter is required) Install standalone RMC Upgrade standalone RMC RMC-V plug-in exists? Standalone RMC exists? No Yes Yes Install RMC-V plug-in and RMC appliance/vm Upgrade required? Install RMC-V plug-in and register existing RMC appliance Yes No RMC-V upgrade/ RMC upgrade Multi RMC deployment If a Backup System is not already configured (Optional) Install HPE StoreOnce VSA Figure 1: Installation workflow Connectivity diagram Connectivity diagram details the connections between RMC, HPE 3PAR StoreServ/StoreVirtual, and HPE StoreOnce for deploying RMC on a VMware host. Connectivity diagram 13

14 Figure 2: Connectivity diagram for deploying RMC on VMware host The connectivity between HPE 3PAR StoreServ and RMC appliance for data traffic is either over: FC iscsi NOTE: For iscsi, the current release of RMC does not support HPE 3PAR StoreServ ports that are configured with a VLAN tag. The connectivity between HPE StoreVirtual and RMC appliance for data traffic is over iscsi. The connectivity between HPE StoreOnce and RMC appliance is over: CoFC (Catalyst Over Fibre Channel) NOTE: The first CoFC back up performed on an RMC instance sets the value of Number of Devices per Initiator Port to 64. In case you are modifying the value, you must manually reboot RMC for the modifications to take effect. If the required number of paths are not available and if you are manually changing this value, the changes may impact backup operations. If you are configuring additional FC ports for HPE StoreOnce, you have to configure Number of Devices per Initiator Port in the HPE StoreOnce Management Console. CoEthernet (Catalyst Over Ethernet) The connectivity between RMC, HPE 3PAR StoreServ, and HPE StoreOnce for management traffic is over IP. Connectivity diagram for data replication 14 Installing HPE Recovery Manager Central

15 Figure 3: Connectivity diagram for data replication The connectivity between HPE StoreVirtual and RMC appliance is over iscsi. RMC installation options Install: Installs a new instance of RMC VM. Upgrade: Performs RPM upgrade process. Prerequisites for installing RMC Ensure that your system meets the system requirements for installing RMC. Download RMC software from Software Depot. Extract the HPE RMC Installer ZIP file. Following are the contents of the ZIP file: Table 2: Installer files Installer files Number of files Description Application 1 Execution file RPM file 1 Required for upgrading VMDK file 3 Required for deploying RMC VM and StoreOnce VSA. MF file 3 OVF file 4 Required for deploying RMC through vcenter or ESXi. JSON file 1 Configuration file of the installer Ensure that all the files are extracted to the same folder. For a thick provisioned disk, ensure that a free space of 120 GB space is available. RMC installation options 15

16 NOTE: If a backup system is not configured with RMC, the system prompts to install an optional HPE StoreOnce VSA during RMC deployment. If you select VSA installation, ensure that: Additional 120GB is available for VSA deployment. The total storage requirement for VSA deployment is 240 GB. Ensure the availability of additional storage space if you utilize 1 TB storage space on VSA with RMC Express Protect feature. For FC deployments, your environment must meet the following requirements: All the FC HBAs required for FC-based backups or replication must be from the same vendor. Configure multipathing and follow the recommended zoning best practices to access Storage Systems and Backup Systems. For more information, see Fibre Channel connectivity. For iscsi deployments, your environment must meet the following requirements: HPE 3PAR StoreServ must be configured for iscsi. Assigned IP address for iscsi port must be reachable from the RMC appliance. Using the installation wizard to install RMC 1. In the extracted HPE RMC Installer folder, double click the HPE RMC Installer exe file. The introduction screen appears. 2. On the Introduction screen, click Next. 3. On the License Agreement screen, review the license agreement and if you agree, select I accept the terms of the License Agreement, and then click Next. 4. On the Deploy HPE Recovery Manager Central screen: a. Select HPE RMC Only (Install/Upgrade). NOTE: You can install RMC on either ESXi or on vcenter. It is no longer a requirement for you to have vcenter to install RMC only. b. Specify the following details of ESXi or vcenter: Hostname/IP address Username Password c. Click Next. 5. On the Install/Upgrade screen, select Install and then click Next. 6. On the ESXi Server and Datastore Selection screen, select an ESXi host and a datastore and then click Next. 7. On the RMC Configuration screen: a. Select a CPU and Memory Configuration. 16 Using the installation wizard to install RMC

17 NOTE: To increase the number of concurrent backups to HPE StoreOnce, select a higher CPU and memory configuration. To achieve maximum performance, Hewlett Packard Enterprise recommends you to use physical vcpus for deploying RMC VM. It is because if logical cores (hyperthreading) are enabled in the ESXi host, RMC installer considers only the physical cores while validating the selection. The RMC installer permits the selection only if physical cores of the total available vcpus are equal or more than the selection made. The CPU and Memory Configuration option of 2vCPU, 8GB vram can be used only to perform Snapshots. This configuration does not support Express Protects or replications. b. Specify RMC Hostname/VM name and Timezone. c. Specify login credentials for the RMC Admin user account. d. Click Next. 8. On the Network Configuration screen, select one of the following configurations and then click Next: Configuration Connections Management and Data Ports Single virtual NIC A Single virtual network interface is connected to Storage System and storage device. Virtual network interface for management operations, and FC interface for datapath. If using FC for data traffic, Hewlett Packard Enterprise recommends 8G or 16G physical HBA. Two virtual NIC Two virtual network interfaces are connected to two different subnets. Shared management and datapath. Assign two different port groups. Three virtual NIC Three virtual network interfaces are connected to three different subnets. Dedicated management interface and two datapath interfaces. Assign three different port groups. NOTE: If you select the Single virtual NIC option, the Network Interface Settings screen displays 3 NICs. Though additional NICs appear on-screen, these NICs are not configured. Ensure that you have configured NIC0 interface for your RMC appliance. 9. On the Network Interface Settings screen, specify the following details and then click Next: Field FQDN Network Port Description If enabled, RMC uses the specified FQDN for all operations. Select the network port. Switch The network configuration that you selected in step 8. Table Continued Installing HPE Recovery Manager Central 17

18 Field Description Boot protocol DHCP: If selected, automatically provides IP address. Static: If selected, specify IP address and Subnet Mask. NOTE: Hewlett Packard Enterprise recommends you to use Static. Default Gateway Preferred DNS Alternate DNS Search Domains The IPv4 gateway IP address. The IPv4 address of the DNS server If the preferred DNS times out, the alternate DNS is used. Specify the search domain. For example, lab.hpe.com 10. (Optional) On the Array Configuration screen, a. Specify the following Storage System details: Storage Type: Select HPE 3PAR StoreServ or HPE StoreVirtual. FQDN/IP address Username Password b. Click Add. c. Click Next. 11. (Optional) On the Backup System Configuration screen, a. Specify the following details of the Backup System (HPE StoreOnce): FQDN/IP address Username Password b. Click Add. c. Click Next. 12. On the Configure Remote Data Collection screen, specify the following details and then click Next: Table 3: Remote Data Collection Title Name Description General Settings General Settings If you select Yes, Hewlett Packard Enterprise and partners may contact you to discuss optimization options for your RMC appliance. Proxy Do you need a proxy server for Remote Data Collection? Protocol Select this option if network proxy is required to access the internet. Select the protocol used by the proxy server. Table Continued 18 Installing HPE Recovery Manager Central

19 Address Port Proxy server authentication Specify IP address/host name of the proxy server. Specify the port used by the proxy server. Select this option if proxy server authentication is required. If selected, specify the proxy server log in credentials. Customer Information Address Phone Number Company Name First Name Last Name Country Username Password Specify your contact details. Advanced Remote Data Collection Level Select one of the following options: Passive (Recommended): The appliance automatically sends information to Hewlett Packard Enterprise. No Support (Not recommended): The appliance does not automatically send information to Hewlett Packard Enterprise. NOTE: All information collected from the RMC appliance is sent to the Enterprise server ( 13. On the Summary screen, review the details. a. Review the details and then click Next. Installation starts and the wizard shows the progress. b. Click Done. 14. (Optional) On the Diagnostics screen: a. Click Start Diagnostics. The wizard performs validation checks specific to services, hardware, Storage Systems, Backup Systems, Catalyst Copy, Element Recovery Technology, and remote appliances. The screen displays the health of deployed RMC. You can diagnose issues related to RMC components, and resolve the issues. b. Click Next. After RMC has successfully installed, you are prompted to install a trial version of HPE StoreOnce VSA. c. (Optional) If you want to install a 60-day trial version of HPE StoreOnce VSA, click Yes. Installing HPE Recovery Manager Central 19

20 NOTE: You are prompted to install HPE StoreOnce VSA only if a Backup System is not already configured in step 11. You must not change the RMC user credentials before the completion of Storeonce VSA deployment. After the installation, the HPE StoreOnce VSA is registered with RMC and by default, a backup policy is created. 15. (Required for installing HPE StoreOnce VSA) On the StoreOnce VSA Deployment screen, select one of the following options: Basic: Provides an option for Quick and Easy deployment of StoreOnce VSA. HPE StoreOnce VSA is configured with DHCP IP address. If the DHCP IP address is unavailable, the installation fails. In this case, you can manually configure the network using the command net set wizard. Also, the HPE StoreOnce VSA is installed on the same ESXi server as that of RMC and with same network configuration. Specify HPE StoreOnce VM name and then click Next. Custom: Provide an option to customize VSA deployment by providing information such as, CPU and Memory configuration, ESXi and datastore selection. HPE StoreOnce VSA can be installed on the same ESXi server as that of RMC or on a different server. Specify the following details: Select a CPU and Memory Configuration. Specify HPE StoreOnce VM name. Select the timezone. Set the password for HPE StoreOnce VM. Click Next. Exit Installation: Exits HPE StoreOnce VSA installation. NOTE: If you have chosen the basic RMC configuration 2vCPU, 8GB vram, HPE StoreOnce VSA deployment continues, however the registration with RMC fails. This is because Express Protects are not supported with the basic configuration. You can manually increase resources in RMC and register HPE StoreOnce VSA to RMC. 16. (Required for custom installation of HPE StoreOnce VSA) On the ESXi Server and Datastore Selection screen, select an ESXi host and datastore and then click Next. 17. (Required for custom installation of HPE StoreOnce VSA) On the Network Interface Settings screen, specify the details in Network Interface Settings and then click Next. NOTE: The default Data and Management interface for VSA is network interface1 eth0. To use the interface eth1, use the HPE StoreOnce VSA command net set wizard. Ensure that the installer Host and vcenter server have access to the default Network Interface1 eth0 for deploying and configuring StoreOnce VSA. For more information, see the HPE StoreOnce VSA deployment and configuration guide. 18. On the Summary screen, review the details and then click Start. Installation starts and wizard shows the progress. 19. Click Next. 20. On the Install/Upgrade Complete Summary screen, click Done. NOTE: After the installation, RMC does not automatically remove the extracted files. You can also install RMC by deploying the OVF template. To use the OVF template, note the following: 20 Installing HPE Recovery Manager Central

21 Hewlett Packard Enterprise recommends you to select the Thick Provision Lazy Zeroed disk format. In the case that you are using a thin-provisioned virtual disk, ensure that a space of 120GB is available on the datastore for RMC to use. If the datastore runs out of space, RMC may become unresponsive. If the number of available networks on your ESX server is less than three, the Network Mapping page displays the warning Multiple source networks are mapped to the host network: Network_name. You can ignore this warning and proceed with deploying the RMC OVF template. Installing RMC on Microsoft Hyper-V using the PowerShell Installer script Prerequisites Prerequisites Ensure that you have administrator privileges to install RMC on Hyper-V server. Ensure that the following components are configured on Hyper-V server: Network switch and a suitable adapter Virtual FC SAN and FC HBA To map multiple virtual N_Port IDs to a single physical FC N_port, vfc for RMC on Hyper-V host uses the existing N_Port ID Virtualization (NPIV) T11 standard. Ensure that you have NPIV enabled FC HBAs and FC switches for HPE 3PAR StoreServ FC communication and HPE StoreOnce CoFC connections to RMC. Install the latest version of HPE Service Pack for ProLiant (SPP) with FC HBA driver and firmware. For more information, see SPOCK. On the Hyper-V host, install the following April 2017 Microsoft hotfixes or other latest rollups: For Windows Server KB For Windows Server 2012 R2 - KB Ensure that the Execution Policy is set to Unrestricted or Bypass. To check the current Execution Policy, use Get-ExecutionPolicy. You can set the policy using Set-ExecutionPolicy PowerShell Cmdlet. Download RMC-Hyper-V-Installer.zip file from Extract the ZIP file and copy the following contents to your Hyper-V server: About this task RMC-Hyper-V-Installer.zip rmc-4.0.0_vhd-<build number>_disk0.vhd.zip NOTE: RMC supports iscsi and vfc. RMC does not support Hyper-V Discrete Device Assignment (DDA) and Cluster features. Using the PowerShell Installer script, you cannot configure network, time zone and host name on Microsoft Hyper-V Server Core environments. 1. Extract the contents of the RMC-Hyper-V-Installer.zip file to Hyper-V server. 2. Run the PowerShell script using the command.\ RMC Hyper-V Installer.ps1. 3. Specify the directory path to RMC VHD ZIP file location. 4. Select the RMC VHD ZIP file from the list of available ZIP files in the specified directory. 5. Specify the path to the directory where you want to create the RMC VM. Installing RMC on Microsoft Hyper-V using the PowerShell Installer script 21

22 NOTE: Ensure that the specified directory does not exist on the server. The deployment script creates a directory with the name that you specified and copies the RMC system disk VHD file to create an RMC VM. 6. Specify a name for the RMC VM. 7. Configure RMC VM resources by choosing from a list of supported resource configurations. NOTE: The CPU and Memory Configuration option of 2vCPU, 8GB can be used only to perform Snapshots. This configuration does not support Express Protects or array to array peer copy replications. 8. Configure network interface eth0, specify Y. If you choose to configure the network after the installation, specify S. a. Choose the IP Configuration mode: DHCP or Static. b. Select the required VM switch from the list of available virtual switches on the Hyper-V host. 9. (Optional) Repeat step 8 for the network interfaces eth1 and eth Configure the default Gateway for RMC, specify Y. If you choose to configure the network after the installation, specify S. a. Specify Gateway in the format x.x. b. Specify Y. 11. Configure DNS server, specify Y. a. Specify IP address of the DNS server. b. (Optional) If you want to configure more than one DNS server, specify Y. 12. Specify a Hostname for RMC. If you choose to skip this step (specify S), the default hostname is assigned. 13. Configure the Time Zone, specify Y. If you choose to configure the Time Zone after installation, specify S. a. Specify the location of the system. b. Specify the country. c. Review the details you specified and then specify Y. 14. (Optional) Configure virtual FC adapter, specify Y. 15. (Optional) Power on the RMC VM, specify Y. NOTE: For certain PowerShell versions on Windows Server 2012 R2, the Hyper-V RMC PowerShell script installer logs may not contain complete installation information due to a known issue with PowerShell Transcript cmdlets. Hewlett Packard Enterprise recommends you to capture the PowerShell screen output of any installation errors. In the case of an installation failure, contact your Hewlett Packard Enterprise representative and share the PowerShell screen output and logs for debugging and analysis. After installing RMC on Hyper-V, for FC connection, configure unique WWN and also follow the recommended zoning best practices. For more information on the best practices, see the SAN Design Reference Guide. Hewlett Packard Enterprise recommends you to configure a single vhba and a single physical port in each virtual SAN. 22 Installing HPE Recovery Manager Central

23 Configuring network using the console About this task To change the network configuration (if necessary), after the installation, log in to the RMC appliance console using the default user name (netconf) and password (netconf). From the RMC appliance console, configure the following using the CLI netconf option: IP configuration Network service restart Static routes NTP configuration Netconf password configuration Time zone configuration Manage Services To configure the settings: 1. Log in to the RMC appliance console using the default credentials netconf/netconf. The following screen appears: Figure 4: Netconf for configuration 2. Use Option <1> to configure the following: Modify netconf password NTP server Time zone Default gateway DNS configuration Static routes 3. Use Option <2> to configure or reset the network interfaces. 4. After configuring the NTP server, use option <s> to save the configuration and restart the network services. Enabling jumbo frames using the console About this task Enabling jumbo frames for larger Ethernet frames payload improves the network performance. All the devices on the network such as, Storage Systems, switches, hosts must be configured to enable jumbo frames. It helps in transferring frames that are larger than 1,500 bytes and hence avoids packet fragmentation or packet dropping. Configuring network using the console 23

24 When installing RMC on VMware, enable jumbo frames either on a vsphere distributed switch or vsphere standard switch and VMKernel adapter. When installing RMC on Microsoft Hyper-V, enable jumbo frames on physical and virtual network adapters using the Advanced tab in the network adapter properties. Set the required values, for example, Log in to the RMC appliance console using the default credentials netconf/netconf. 2. Use Option <2>. 3. Select the interface on which you want to enable jumbo frame. 4. Use Option <4> to enable the jumbo frame. 5. Specify a value in the range 1500 to Figure 5: Jumbo frames 6. Use Option <s> to save the configuration. Verifying network reachability using the console 1. Log in to the RMC appliance console using the default credentials netconf/netconf. 2. Use Option <3>. 3. Use Option <1> to verify the network reachability. 4. Specify IP address of the target system. 5. Specify the number of data bytes to send for the ping request. NOTE: Ensure that the number of data bytes that you specify is same as the MTU size of the jumbo frame on the interface. 24 Verifying network reachability using the console

25 If the network is reachable, you will see the message PING xxx.xxx.xxx.xxx (xxx.xxx.xxx.xxx) xxxx bytes of data. Enabling TLS v1.0 using the console 1. Log in to the RMC appliance console using the default credentials netconf netconf. 2. In the Main menu, use Option <1>. 3. In the System wide configuration menu, use Option <8>. 4. To enable TLS v1.0, use Option <1>. 5. Use Option <s> to save the configuration. Upgrading RMC using the installation wizard Prerequisites Extract the HPE RMC Installer ZIP folder. Following are the contents of the ZIP file: Application RPM file VMDK file MF file OVF file JSON file Ensure that all the files are extracted to the same folder. Ensure that the RAM has a minimum free space of 1.2GB available for the installer. Enabling TLS v1.0 using the console 25

26 NOTE: If you are upgrading from RMC to RMC and using the CPU and Memory Configuration of 2vCPU, 8GB, then Hewlett Packard Enterprise recommends that you configure the system to a higher value to perform Express Protects and replications. About this task Upgrade procedures 1. In the extracted HPE RMC Installer folder, double click the HPE RMC Installer exe file. The introduction screen appears. 2. On the Introduction screen, click Next. 3. On the License Agreement screen, review the license agreement and if you agree, select I accept the terms of the License Agreement, and then click Next. 4. On the Deploy HPE Recovery Manager Central screen: a. Select HPE RMC Only (Install/Upgrade). b. Specify the following details of vcenter: Hostname/IP address Username Password c. Click Next. 5. On the Install/Upgrade screen: a. Select Upgrade. b. Specify the following details of RMC: RMC Host/IP UserName Password c. Click Next. 6. On the Summary screen, review the details and then click Next. Upgrade starts and the wizard shows the progress. 7. On the Install/Upgrade Complete Summary screen, click Done. NOTE: After the upgrade, RMC does not automatically remove the extracted files. Fibre Channel connectivity RMC appliance supports Fibre Channel multipathing. Configuring multiple (redundant) Fibre Channel paths to the Storage Systems ensure effective path failover. For VMware, Fibre Channel connection to RMC is possible only through VMware VMDirectPath. To configure VMware VMDirectPath, see KB IMPORTANT: There may be issues while using the VMware VMDirectPath feature. For more information, click the customer advisory link. For information on the VMware patch that you must apply on the ESXi server, see SPOCK. 26 Fibre Channel connectivity

27 Figure 6: FC multipathing Multipathing enhances: Backup and restore throughout and hence improves Recovery Point Objective (RPO) and Recovery Time Objective (RTO). Fault tolerance during backup or restore operations, due to any path failure. Hewlett Packard Enterprise recommends you to configure a dedicated path to each storage system port and backup system port for faster backup window. Follow the recommended zoning best practices to access the storage and backup systems. For more information on the best practices, see the SAN Design Reference Guide. NOTE: A maximum of two paths are supported from RMC to HPE 3PAR StoreServ Storage System. Multipathing for data replication RMC SAN HPE 3PAR StoreServ HPE StoreVirtual Installing HPE Recovery Manager Central 27

28 RMC infrastructure This chapter provides an overview of the RMC workflow. RMC GUI workflow illustration briefs about the resources in RMC. Figure 7: RMC GUI workflow The following table explains the RMC workflow to back up Snapshots and to back up the data of Express Protect using Catalyst Copy: Step Component Description Task 1 Storage Systems Registers or adds a Storage System (HPE 3PAR StoreServ or HPE StoreVirtual). Adding a storage system 2 Recovery Set Creates a Recovery Set for the volumes in the Storage System. 3 Snapshot Set Creates a Snapshot Set from the Recovery Set that you created in step 2. Creating a recovery set Creating a Snapshot Set 4 Backup Systems 5 Catalyst Stores Registers or adds a Backup System. Creates a Catalyst store to back up all your snapshots. This step is optional as you can use the existing Catalyst stores on HPE StoreOnce. Adding a Backup System Creating HPE StoreOnce Catalyst Store Table Continued 28 RMC infrastructure

29 Step Component Description Task 6 Backup Policy Specifies the target Backup Stores and backup related attributes such as transport type, expiration time, number of streams. You can use a Backup Policy to create multiple Express Protects. Creating a Backup Policy 7 Replication Set 8 Express Protect Creates a Replication Set to replicate data between source and target Storage Systems. Creates an Express Protect using the Snapshot Set (that you created in step 3) and the Backup Policy (that you specified in step 6). Creating a Replication Set Creating an Express Protect 9 Catalyst Copy Creates a copy of Express Protect on HPE StoreOnce. You can create Catalyst Copies on different Catalyst Stores of the same HPE StoreOnce and also create copies of Express Protect on remote or another HPE StoreOnce. Creating a Catalyst Copy RMC infrastructure 29

30 Navigating the RMC GUI RMC GUI is used to manage and monitor tasks in RMC appliance (VM deployed from the OVF template). Using the RMC GUI, you can perform the following: View all the tasks performed in RMC appliance using dashboard. Add Storage Systems and Backup Systems. Create Snapshots, Express Protect backups, and Catalyst Copies. Add users and assign roles. Schedule Snapshots and Express Protect backups. Schedule and configure Catalog Protection of the RMC appliance to network share or Catalyst store. Access all the features of RMC-S, RMC-O, and RMC-SH. Upgrade to the latest version of RMC. Restart or shut down the appliance. Replicate data between source Storage System and target Storage System. You can also schedule data replication. Generate a support ticket. Diagnose RMC issues by checking the status of subsystems. Logging in to the RMC GUI To access the RMC GUI: 1. Launch a web browser. For information about the supported web browsers, see SPOCK. 2. Specify the URL in the format 3. Specify the following default credentials: Credential User name Password Value Admin admin The Getting Started screen is displayed. 30 Navigating the RMC GUI

31 Configure Appliance Persona and Remote Data Collection on the Getting Started screen when you log in for the first time. After configuring Appliance Persona and Remote Data Collection, the system does not prompt the Getting Started screen. NOTE: You do not have to configure Appliance Persona for a 2vCPU, 8GB vram RMC configuration. If you have installed RMC by deploying the OVF template, after your first login, you are prompted to change the password. RMC GUI supports a minimum screen resolution of pixels. For optimum performance of the GUI, set minimum screen resolution of: Desktop monitors to pixels Laptop displays to pixels Related Topics Appliance Persona Remote Data Collection Graphical user interface To learn the names of common areas, icons, and controls on UI screen. In the figure Screen topography, see the numbered descriptions that appear after the image. Graphical user interface 31

32 Figure 8: Screen topography 1 HPE Recovery Manager Central: The primary navigation menu. To expand the menu, click the v icon. 2 All Statuses: Filters resources based on the status Error, Warning, Ok, Unknown, or Disabled. 3 Search: Search for a resource in a page. 4 View selector: Controls the information displayed about a resource to focus on specific information. 5 Actions menu: Lists the actions that you can perform on the selected resource. Actions include adding, creating, deleting, removing, and editing the resource. If the action is not applicable for the selected object, the options are disabled. 6 Activity Control: Expands (or hides) a sidebar of recent user activity (from the current login session only). When you perform an action such as, add, edit, delete, or others, the activity notification is added to the Activity section. 7 Session control: Tracks duration of the login session. 8 Help Control: Expands (or hides) a sidebar access to UI help, Help, Browse help, and licensing information such as EULA. 9 Activity sidebar: Displays task activities of the selected resource. Use the Activity control icon to open (or close) this sidebar. Table Continued 32 Navigating the RMC GUI

33 10 Details pane: Provides detailed information about the selected resource. 11 Master pane: Lists all resources of the selected category. For example, Snapshot Set. Main menu The main menu as shown in Expanded Flyout menu is used to navigate to resources and for performing actions. The main menu provides access to resources; each resource screen contains an Actions menu. If you do not have the appropriate permissions to perform an action, the action does not appear on the Actions menu. Figure 9: Expanded Flyout menu Table 4: Flyout menu items Menu Menu item Description GENERAL Dashboard The page displays the following: Status of resources such as Snapshot Sets and Express Protects Application plug-in details A summary of recent activities Activity History Activity Schedules Displays details of all the activities performed in the previous version of RMC, that is before you upgraded RMC. Displays details of all the activities performed in RMC and the application plug-ins. Lists the schedules created in RMC and the application plugins. You can edit or delete the schedules. STORAGE DEVICES Storage Systems Storage System represents a primary Storage System which is either an HPE 3PAR StoreServ or an HPE StoreVirtual. You can add, edit, delete, or refresh a Storage System. Backup Systems Backup System represents a secondary Storage System (HPE StoreOnce) where the data from the Snapshot is backed up. Table Continued Main menu 33

34 Menu Menu item Description MANAGE Recovery Sets A group of base volumes on which your application is hosted. Use the Recovery Sets page to manage the Recovery Sets. MICROSOFT Snapshot Sets Backup Policies Copy Policies Replication Sets Express Protect Catalyst Copy Microsoft SQL Server Interface Servers Manage the Snapshot Sets using the Snapshots Sets page in the GUI. Create Backup Policies that define the strategy for creating Express Protects. Copy Policies (Catalyst Copy Policies) are the policies required for Catalyst Copy operations. To define a Copy Policy, you must select an existing Backup Policy. Replication Sets are used for bidirectional data replication between HPE 3PAR StoreServ and HPE StoreVirtual systems. Add, delete, or retry the Express Protect backups using the Express Protect page. Manage the Catalyst copies using the Catalyst Copy page. You can register Microsoft SQL Server instances. Manages RMC-S jobs requested by the user through HpRmCli command or the RMC-S GUI. ORACLE Server Displays the registered Oracle servers. You can register production and backup servers to the RMC appliance. Databases Protection Policies You can register the application database that you want to protect. Protection policy is used to specify the properties common to all snapshots (expiration and retention times) and to associate it with more than one database. SAP HANA Hosts A host is the operating system that provides all the resources and services. Host in SAP HANA contains a name server, index server, and compile server. Databases Protection Policies SAP HANA database is also known as a system. A system is one or more instances with the same number. Protection policy is used to abstract various attributes related to snapshots and protects. APPLIANCE Users Add and manage users. Table Continued 34 Navigating the RMC GUI

35 Menu Menu item Description Roles Catalog Protection Notification Policies Remote Appliances Settings Admin and Member roles are created. Restore RMC using the backed-up catalogs. Hewlett Packard Enterprise recommends you to schedule daily catalog protections. Add, edit, or delete notifications. If you have configured remote copy between arrays in geographically different locations, then you can register RMC (at the remote site) as the remote appliance. Access support and maintenance operations such as, generating a support ticket, importing and exporting configuration, shutting down and restarting the appliance. Button functions UI buttons in the table UI buttons function the same, whether they appear on screens or dialog boxes. Table 5: UI buttons Button Add and Add+ Cancel OK Description Register or add existing resources such as Storage System and Backup System to RMC management. The Add button adds a single resource and closes the screen or dialog box. The Add+ button enables you to add another resource without closing the screen. Closes a screen or dialog box. Any unsaved changes to the screen are discarded. Confirms and saves your edits and closes the screen or dialog box. Filters sidebar Some resource screens have a Filters sidebar as shown in the figure Filters sidebar to control the amount and type of information displayed in the details pane. Button functions 35

36 Figure 10: Filters sidebar Table 6: Filter fields Fields All statuses Error Warning OK Unknown Disabled Description All resource members are displayed regardless of their health status. Displays resources that are in the error state. Displays resources that are in the warning state, might require your attention. Implies normal behavior of the resource. Displays resources that are in the unknown state. Unknown state implies that an action is being performed on the resource. A task was prevented from continuing or completing; for example, indicates a canceled file upload. Help sidebar The Help sidebar provides hyperlinks to context-sensitive help and license agreement. To open the help sidebar, click the help icon. Figure 11: Help sidebar 36 Help sidebar

37 1 Opens context-sensitive help for the current resource in a new browser window or tab. 2 Opens the online help documentation in a new browser window. 3 Displays the End-User License Agreement (EULA). RMC icon descriptions RMC uses icons to represent the status of resources and to control the display. Status and severity icons User control icons Informational icons Status and severity icons Large icon Small icon Resource Activity Task Critical Critical Failed/Interrupted Warning Warning Warning OK Informational Success Disabled Canceled Unknown An In progress rotating icon indicates that a change is applied or a task is running. This icon can appear in combination with any of the resource states. User control icons Icon Name Action Expand menu View details Expand Collapse Expands a menu to show all options. Identifies a title that has additional information. Clicking the title changes the view to display details. Expands a collapsed list item. Collapses an expanded list item. Table Continued RMC icon descriptions 37

38 Icon Name Action Delete or remove Search Deletes the current entry. Searches for the text you enter in the Search box; especially useful for finding types of resources or specific resources by name. Search is context specific to a particular page. It does not perform a search across multiple pages. Pin The left pin expands or collapses the Filters sidebar. The right pin expands or collapses the Activity sidebar or Help sidebar. Sort Determines whether items are displayed in ascending or descending order. Informational icons Icon Name Description Activity control Session control Provides a history of user and appliance initiated tasks performed in the current session. Displays username and logged in time; and provides the log out option. The RMC GUI session times out one hour after you log in. If the GUI is active (performing actions) after one hour, you are prompted to renew the session. Help control At the top of a dialog box, this icon opens context-sensitive help for that topic in another window or tab. In the banner, this icon expands or collapses the Help sidebar, where you can browse the help documentation or find help on the page currently displayed. The help sidebar provides the following: A Help on this page hyperlink to access context-sensitive help for the current screen. A Browse help hyperlink to access the entire help system. Link that displays the EULA. Logging out of the appliance 1. Click the Session control icon. 2. Click Logout. Figure 12: Log out 38 Informational icons

39 Search help topics 1. To open the help sidebar, on any screen, click the help icon. 2. In the Help sidebar, select Help on this page. Context-specific help appears in a separate window. 3. Specify a search term in the Search box. Note the following: Wildcard characters such as the asterisk (*) are not supported. Enclosing a search phrase in double quotation marks is not supported. 4. Press Enter or click List Topics to start the search process. Search results are presented as links to the sections in which the search term appears. 5. Scan the search results for the section titles that best match your search term and click the link to view the content. You can use the Reset link to clear all filters. Search help topics 39

40 Configuring Storage Devices Storage Devices in RMC represent primary storage (HPE 3PAR StoreServ or HPE StoreVirtual) and backup storage (HPE StoreOnce). Data can be replicated between the primary Storage Systems. Data replication is useful in following scenarios: Workload balancing between HPE 3PAR StoreServ or HPE StoreVirtual. Storage tiering solutions in DevOps and Cloud service provider environment. Remote office solution that spans primary Storage Systems with consolidation on HPE 3PAR StoreServ. The following topics explain the Storage Device configuration tasks. HPE Storage Systems You can add, edit, and delete a Storage System. You can also create Storage System Transport Protocol that connects a snapshot to RMC appliance when using an Express Protect or in data replication. Adding a Storage System About this task To add a Storage System: 1. Select HPE Recovery Manager Central > Storage Systems. 2. Click +Add Storage System button or Add from the Actions menu. 3. Specify the following details in the Add Storage System page. Figure 13: Add Storage System 40 Configuring Storage Devices

41 Title Name Description General IP Address or Host Name Type The IP address or the host name of the Storage System. For HPE 3PAR StoreServ: specify IP address of HPE 3PAR StoreServ. For HPE StoreVirtual: specify IP address of any node in the management group. Select either STORESERV or STOREVIRTUAL. Credentials Username For HPE 3PAR StoreServ: specify credentials with Super privileges. For HPE StoreVirtual: specify credentials with admin privileges. Password Specify the password. 4. Click Add. The Storage System page (HPE Recovery Manager Central > Storage Systems) displays the details of the Storage System. Editing a Storage System About this task To edit a Storage System: 1. Select HPE Recovery Manager Central > Storage Systems. 2. Select a Storage System from the master pane. 3. Click Edit from the Actions menu. 4. Edit IP address and user credentials and then click OK. NOTE: If an HPE StoreVirtual Node in the managed group (registered with RMC) is permanently down and unavailable, RMC operations on the Storage System fail. In this case, update Storage System IP address of the surviving Node. Deleting a Storage System About this task Before deleting a Storage System, ensure that the dependent Snapshots, Recovery Sets, and Storage System Transport Protocols are removed. To delete a Storage System: 1. Select HPE Recovery Manager Central > Storage Systems. 2. Select a Storage System from the master pane. 3. Click Delete from the Actions menu. 4. Click Yes, Delete. Editing a Storage System 41

42 Refreshing a Storage System About this task Refresh is used to update health status and license information of the Storage Systems. Hewlett Packard Enterprise recommends you to refresh Storage Systems after a firmware upgrade. To refresh a Storage System: 1. Select HPE Recovery Manager Central > Storage Systems. 2. Select a Storage System from the master pane. 3. Click Refresh from the Actions menu. 4. Click Yes, Refresh. Storage System Transport Protocol (Storage Pool) About this task Storage System Transport Protocol enables RMC to use FC or iscsi to access the Storage Pools managed by the primary Storage System. In HPE 3PAR StoreServ, by default, both FC and iscsi protocols are created. HPE StoreVirtual supports only iscsi protocol. NOTE: Hewlett Packard Enterprise recommends you not to perform any actions on Storage System Transport Protocol. Delete the Storage System Transport Protocol only if you are deleting the Storage Systems. Ensure that there is no backup or restore in progress when adding or deleting Storage System Transport Protocol. If snapshots or backups that are created using Storage System Transport Protocol exist, then RMC does not allow you to delete the Storage System Transport Protocol unless the dependent snapshots or backups are removed. If you delete the Storage System Transport Protocol, your Express Protect backups might fail. To add a Storage System Transport protocol: 1. Select HPE Recovery Manager Central > Storage Systems. 2. Select the Storage System for which you want to create a Storage System Transport Protocol. 3. Click Create Storage Protocol from the Actions pane. The Add Storage System Transport Protocol window appears. 4. Select a protocol. 42 Refreshing a Storage System

43 Figure 14: Storage System Transport Protocol 5. Click Add. To delete a Storage System Transport protocol: Select HPE Recovery Manager Central > Storage Systems. Select a Storage System from the master pane. Click Click Yes, Delete. HPE Backup Systems Backup system represents an HPE StoreOnce device. Adding a Backup System 1. Select HPE Recovery Manager Central > Backup Systems. 2. Click +Add Backup System button or Add from the Actions menu. 3. Specify the following details in the Add New Backup System page: HPE Backup Systems 43

44 Figure 15: Add Backup System Title Field name Description General IP Address or host name Alias name Type Remote StoreOnce (WAN enabled) The IP address or the host name of the Backup System. Specify a user-friendly name. Represents HPE StoreOnce system. Enable if you are using a remote HPE StoreOnce over a Wide Area Network. Credentials Username The management username. Password The management password. 4. Click Add. 44 Configuring Storage Devices

45 The Backup System page (HPE Recovery Manager Central > Backup Systems) displays the details of the Backup System. Editing a Backup System About this task To edit a Backup System: 1. Select HPE Recovery Manager Central > Backup Systems. 2. Select a Backup System from the master pane. 3. Click Edit from the Actions menu. 4. Edit IP address and user credentials; and click OK. Deleting a Backup System About this task To delete a Backup System: 1. Select HPE Recovery Manager Central > Backup Systems. 2. Select a Backup System device from the master pane. 3. Click Delete from the Actions menu. 4. To delete the Backup Policies associated with the Backup System, Enable Delete associated backup policies. 5. Click Yes, Delete. Creating HPE StoreOnce Catalyst Store 1. Select HPE Recovery Manager Central > Backup Systems. 2. Select a Backup System from the master pane. 3. Click Create Store from the Actions menu. 4. Specify the following details in the New StoreOnce Catalyst Store page: Editing a Backup System 45

46 Figure 16: New StoreOnce Catalyst Store Field StoreOnce Store Name Description Service Set ID Data Job Log Retention Period (Days) Description Select a Backup System. Specify a name for the Catalyst Store. Specify a meaningful description. The Service Set on which the store resides. Explicit section is required only for multinode HPE StoreOnce systems, such as 6500 and B6200. The retention period for information about data jobs. This information is displayed on the Data Jobs tab, which provides a log of all data job activity. The default is 90 days. Table Continued 46 Configuring Storage Devices

47 Field Inbound Copy Job Log Retention (Days) Outbound Copy Job Log Retention Period (Days) Physical Data Size Quota Logical Data Size Quota Description The retention period for information about inbound copy jobs. This information is displayed on the Inbound Copy Jobs tab, which provides a log of all data job activity. The default is 90 days. The retention period for information about outbound copy jobs. This information is displayed on the Outbound Copy Jobs tab, which provides a log of all data job activity. The default is 90 days. Set the physical quota when you are looking to partition the physical capacity of the appliance between the various users. As a result, the users who get a better de-duplication ratio are able to store more data. Allows you to set the logical quota when you are providing a service to back up a particular amount of user data. For example, you can set the quota when you internally charge customers per TB of user data protected. 5. Click Add. NOTE: If you use Physical Data Size Quota or Logical Data Size Quota feature in conjunction with Client-Permissions to control client access to the store, you can effectively define how much space a particular user is allowed to store or use on the HPE StoreOnce Backup System. The features are useful when a number of users are using the same system and you want to control how much disk space is available to individual users. If quota limits are enabled and the quota limit is reached, backups fail to prevent the quota from exceeding. If capacity management is required, Hewlett Packard Enterprise recommends configuring backup applications with quotas where applicable to reroute to another device or postponed backups to prevent backups from failing unexpectedly. To enable Catalyst Store access permissions, you must enable Client Access Permission Checking (StoreOnce Catalyst > Settings) in the HPE StoreOnce Management Console. Configuring Storage Devices 47

48 Refreshing a Backup System About this task Refreshes the health statuses and license information of the Backup Systems. To refresh a Backup System: 1. Select HPE Recovery Manager Central > Backup Systems. 2. Select a Backup System from the master pane. 3. Click Refresh from the Actions menu. 4. Click Yes, Refresh. 48 Refreshing a Backup System

49 Configuring RMC resources After you have configured the Storage Devices, use the RMC GUI and configure the resources. Recovery Sets Recovery Set is a group of base volumes on which your application is hosted. Use the Recovery Sets page to manage the Recovery Sets. Creating a Recovery Set About this task To create a Recovery Set: 1. Select HPE Recovery Manager Central > Recovery Sets. 2. Click +Recovery Sets or Add in the Actions menu. 3. Specify the following details in the Create Recovery Set(s) page: Title Name Description Type Create Recovery Set Select the type of Recovery Set that you want to create: Local creates Recovery Sets in the local Storage System. This option is selected by default. Remote creates Recovery Sets in a remote copy configuration. Remote Recovery Sets allow you to create Snapshot Sets on a remote array. Recovery Set Details Name Description Remove Oldest Snapshots Maximum Number of Snapshots (Required only for local Recovery Set) Remove Old Express Protects Specify a name for the Recovery Set. Specify a meaningful description. If the number of Snapshots created for the Recovery Set exceeds the maximum value, then the oldest snapshot is deleted. Indicates the maximum number of Snapshots that can be created for the Recovery Set. The field is enabled only if the Remove Oldest Snapshot check box is selected. If the number of Express Protects created for the Recovery Set exceeds the maximum value, then the oldest Express Protect is deleted. Table Continued Configuring RMC resources 49

50 Title Name Description (Required only for local Recovery Set) Maximum Number of Express Protect Backups Notification Policy Indicates the maximum number of Express Protects that can be created for the Recovery Set. The field is enabled only if the Remove Old Express Protects check box is selected. Displays the Notification that is enabled. Storage System Type Select either STORESERV or STOREVIRTUAL. (Required only for local Recovery Set) Volume Name IP Address / Host Name Serial Number Name Size (MiB) Select Volumes Change Selection Select the Storage System. IP address or host name of the selected Storage System. Serial number of the selected Storage System. Lists the volumes added. Displays the volume size available in the Storage System. Lists the volumes that can be added. Click to add new volumes or delete the existing volumes. Add Copy Policy Copy Policy Displays all the associated copy policies and the set numeric policy for the Recovery Set. Only an existing Copy Policy can be associated to a Recovery Set. Select the Copy Policy that you want to assign to the Recovery Set. For more information, see Creating a Copy Policy. Remote Appliances Remote Copy Groups (Required only for remote Recovery Set) Appliance IP/ Hostname (Required only for remote Recovery Set) Name IP address or host name of the remote appliance. Remote Copy is a collection of replication groups that contain Virtual Volumes. These replication groups are called Remote Copy groups. NOTE: Ensure that you do not prefix the remote volume name with the term Target. 4. Click Add. The Recovery Set (HPE Recovery Manager Central > Recovery Sets) page displays the details of the Recovery Set. The following are few of the details listed on the page: 50 Configuring RMC resources

51 WWN World Wide Name of the volume in the Storage System. In HPE StoreVirtual, WWN is the IQN of the Volume. Attached To Displays the host to which the volume is attached. Editing a Recovery Set About this task To edit a Recovery Set: 1. Select Recovery Set Manager Central ->Recovery Sets from the master pane and then click Edit from the Actions menu. 2. Edit the following fields and then click OK: Local Recovery Set: Name Description Remove Old Snapshots Maximum Number of Snapshots Remove Old Express Protects Maximum Number of Express Protect Backups Volumes Add/Remove Copy Policy Add/Remove Remote Recovery Set: Name Description Remove Old Snapshots Maximum Number of Snapshots Remove Old Express Protects Maximum Number of Express Protect Backups Deleting a Recovery Set About this task Before you delete a Recovery Set, delete all the associated Snapshot Sets and Replication Sets. 1. Select HPE Recovery Manager Central > Recovery Sets. 2. Select a Recovery Set from the master pane. 3. Click Delete from the Actions menu. 4. Click Yes, Delete. Attaching a Recovery Set About this task You can attach a Recovery Set only if it is already mounted on the host. Editing a Recovery Set 51

52 1. Select HPE Recovery Manager Central > Recovery Sets. 2. Select a Recovery Set from the master pane. 3. Click Attach from the Actions menu. 4. Select a host from the list. You can attach all volumes to the selected host or attach only the required volumes. 5. Click OK. Detaching a Recovery Set About this task Detaching a Recovery Set unmaps the volumes (in Recovery Set) from the host. Detach is required to perform a restore operation. The option to detach a Recovery Set is available only when the Recovery Set is attached to at least one host. NOTE: Do not detach a Recovery Set unless you are performing a restore operation. To detach a Recovery Set: 1. Select HPE Recovery Manager Central > Recovery Sets. 2. Select a Recovery Set from the master pane. You can detach all volumes from the host or detach only the required volumes. Figure 17: Detach Recovery Set 3. Click Detach from the Actions menu. 4. Click OK. 52 Detaching a Recovery Set

53 NOTE: Detaching a Recovery Set option is available only when the Recovery Set is attached to at least one host. Refreshing a Recovery Set About this task Refresh is used to update health statuses and information of the host to which the Recovery Sets are attached. To refresh a Recovery Set: 1. Select HPE Recovery Manager Central > Recovery Sets. 2. Select a Recovery Set from the master pane. 3. Click Refresh from the Actions menu. 4. Click Yes, Refresh. Restore Points About this task Restore Points list Snapshot Sets and Express Protects that are created from the Recovery Sets. To view Restore Points: 1. Select HPE Recovery Manager Central > Recovery Sets. 2. Click View and select Restore Points. 3. Use the Search option to search for a restore Point. The following details are displayed: Name Description Type Create At The name of the Snapshot or Express Protect. The description of the Snapshot or Express Protect. The type of Recovery Point - Snapshot or Express Protect. The date and time of creation. Restore The restore operation overwrites data in the volumes that are part of Snapshot Set. Before you restore, ensure that you stop all work loads on the volumes and detach the volumes from all hosts. After successful restore, application level recovery is required. To launch restore, click Restore link from the Restore Points table. Snapshots Sets Snapshot is a point-in-time copy of the base volume. Snapshot Sets are group-consistent (created simultaneously) copies of the volumes in the Recovery Sets. RMC allows you to create Snapshot sets for local Recovery Sets and remote Recovery Sets. Refreshing a Recovery Set 53

54 Creating a Snapshot Set About this task To create a Snapshot Set: 1. Select HPE Recovery Manager Central > Snapshot Sets. 2. Click +Snapshot Sets or select Add from the Actions menu and specify the following details: Figure 18: Snapshot Sets Title Name Description Type Create Snapshot Set Select the type of Snapshot Set that you want to create: Local creates a Snapshot Set in the local Storage System. This option is selected by default. Remote creates a Snapshot Set in the remote copy configuration. Details Recovery Set Click Select and then select a Recovery Set. Name Specify a name for the Snapshot Set. Table Continued 54 Creating a Snapshot Set

55 Title Name Description Description Expiration Time (Hours) Retention Time (Hours) (Required only for remote Snapshot Set) Remote Appliances Specify a meaningful description. Each Snapshot in the Snapshot Set expires after the expiration time. You can edit this field later, if necessary. You can delete a Snapshot from the Snapshot Set only after the retention time completes. You can only increase the retention time later, if necessary. Search and select a remote appliance. Schedule Schedule Enable to create a Snapshot schedule. Schedule Name Schedule Description Frequency Start Time Day Specify a name for the schedule. Specify a description for the schedule. Select a schedule frequency: Minutes: specify Start Time, Recurrence in Minutes Weekly: specify Start Time, Day Daily: specify Start Time Hourly: specify Start Time Monthly: specify Start Time and Day of Month Yearly: specify Start Time, Day of Month, Month One Off: specify Start Time, Date(in the format DD-MM- YYYY) The One Off option creates a Snapshot Set at the specified time. Specify the time for Snapshot Set creation. Specify the day for Snapshot Set creation. 3. Click Add. The Snapshot Set (HPE Recovery Manager Central > Snapshot Sets) page displays the details of Snapshot Set. For example, WWN is World Wide Name of the volume in the Storage System. In HPE StoreVirtual, WWN is the IQN of the Volume. Editing a Snapshot Set About this task To edit a Snapshot Set: 1. Select HPE Recovery Manager Central > Snapshot Sets. 2. Select a Snapshot Set from the master pane and then click Edit from the Actions menu. Editing a Snapshot Set 55

56 3. Edit the following fields: Name Description Expiration Time Retention Time 4. Click OK. NOTE: You can only increase the retention period. Deleting a Snapshot Set About this task Before you delete the Snapshot Set, ensure that you detach it from all the hosts. To delete a Snapshot Set: 1. Select HPE Recovery Manager Central > Snapshot Sets. 2. Select a Snapshot Set from the master pane and then click Delete from the Actions menu. 3. Click Yes, Delete. Attaching a Snapshot Set About this task Attaching associates the Snapshot Set with a host. To attach a Snapshot Set: 1. Select HPE Recovery Manager Central > Snapshot Sets. 2. Select a Snapshot Set from the master pane and click Attach from the Actions menu. 3. Search for a Host or select a Host. 4. Click Attach. Detaching a Snapshot Set About this task Detaches a Snapshot Set from all the hosts. The option is available only when the Snapshot Set is attached to at least one host. To detach a Snapshot Set: 1. Select HPE Recovery Manager Central > Snapshot Sets. 2. Select a Snapshot Set from the master pane and click Detach from the Actions menu. 3. Click Yes, Detach. Restoring a Snapshot Set About this task To restore a Snapshot Set: 56 Deleting a Snapshot Set

57 1. Select HPE Recovery Manager Central > Snapshot Sets. 2. Select a Snapshot Set from the master pane and click Restore from the Actions menu. 3. Select the whole Snapshot Set or select only those volumes that you want to restore and then click Restore. Refreshing a Snapshot Set About this task Refresh removes Snapshot Sets (from RMC) that have expired on HPE 3PAR StoreServ. Refresh is also used to update the health status and details of the attached Snapshot Sets. To refresh a Snapshot Set: 1. Select HPE Recovery Manager Central > Snapshot Sets. 2. Select a Snapshot Set from the master pane and click Refresh from the Actions menu. 3. Click Yes, Refresh. Backup Policies Backup Policies specify the target Backup Stores and backup related attributes such as transport type, expiration time, number of streams. You can use a Backup Policy to create multiple Express Protects. Creating a Backup Policy About this task To create a Backup Policy: 1. Select HPE Recovery Manager Central > Backup Policies. 2. Click +Backup Policy or select Add from the Actions menu and then specify the following details: Title Name Description General Policy Name Specify a name for the Backup Policy. Description Coeth IP Backup System Service Set Store Specify a meaningful description. Specify IP Address of the Node that hosts the Backup Store. For a single node, it is optional to fill this field, however it is mandatory for a multinode environment. Select a Backup System. Required for a multinode environment. Select a Service Set. Select a Catalyst Store. Table Continued Refreshing a Snapshot Set 57

58 Title Name Description Catalyst Client User Name Catalyst Client User Password Multistreaming Number of Streams The catalyst client user name. The catalyst client user password. Enable multistreaming. Select the number of streams based on your HPE StoreOnce configuration. The supported multistreaming fragments are 2, 4, 8, and 16. NOTE: Multistreaming fragments are applied to each Snapshot in Snapshot Set. For example, if eight streams are selected and if the Snapshot Set has three volumes, each volume is backed-up in fragments of eight streams. The total concurrent streams backed-up for the Snapshot Set is 24. Use Catalyst over Fibre Channel (CoFC) Enable and then specify a Fibre channel identifier. NOTE: Required only if the datapath connectivity between RMC and HPE StoreOnce is FC. The fibre channel identifier is located in the Fibre Channel Settings tab in the HPE StoreOnce Management Console. Verify Storage System Transport Protocol Expiration Time (Hours) Retention Time (Hours) When enabled after a backup, RMC compares data in Snapshot Sets with the data in backups. Storage System Transport Protocol enables RMC to use FC or iscsi for data transfers with the primary Storage System. The backup expires after the expiration time. You can edit this field later, if necessary. You can delete a backup only after the retention time completes. You can only increase the retention time later, if necessary. 3. Click Add. The Backup Policies page (HPE Recovery Manager Central > Backup Policies) displays the details of the Backup Policies. 58 Configuring RMC resources

59 Figure 19: Backup Policy details Editing a Backup Policy About this task To edit a Backup Policy: 1. Select HPE Recovery Manager Central > Backup Policies. 2. Select a Backup Policy from the master pane and then click Edit from the Actions menu. 3. Edit the following fields: a. Name b. Description c. Coeth IP d. CoFC e. Storage System Transport Protocol f. Expiration Time g. Retention Time 4. Click OK. Deleting a Backup Policy Prerequisites Ensure that you delete all the Backups, Recovery Sets, and Copy Policies associated with the Backup Policy that you want to delete. 1. Select HPE Recovery Manager Central > Backup Policies. 2. Select a Backup Policy from the master pane and click Delete from the Actions menu. 3. Click Yes, Delete. Editing a Backup Policy 59

60 Copy Policies Copy Policies (Catalyst Copy Policies) are the policies required for Catalyst Copy operations. To define a Copy Policy, select an existing Backup Policy. Creating a Copy Policy About this task To create a Copy Policy: 1. Select HPE Recovery Manager Central > Copy Policies. 2. Click +Copy Policy or select Add from the Actions menu and then specify the following details: Title Name Description General Policy Name Specify a name for the Copy Policy. Description Backup Policy Store Name StoreOnce Name Specify a meaningful description. Select a Backup Policy that is configured with the Catalyst Store on which you want to store the second copy of Snapshot. Displays details of the selected Backup Policy. You cannot edit the fields. Store IP 3. Click Add. The Copy Policy page (HPE Recovery Manager Central > Copy Policies) displays details of Copy Policies and Backup Policies. Editing a Copy Policy About this task To edit a Copy Policy: 1. Select HPE Recovery Manager Central > Copy Policies. 2. Select a Copy Policy from the master pane and then click Edit from the Actions menu. 3. Edit the following fields: a. Name b. Description c. Backup Policy 4. Click OK. Deleting a Copy Policy Prerequisites Ensure that you delete all the Catalyst Copies associated with the Copy Policy that you want to delete. 60 Copy Policies

61 1. Select HPE Recovery Manager Central > Copy Policies. 2. Select a Copy Policy from the master pane and then click Delete from the Actions menu. 3. Click Yes, Delete. Replication Sets A Replication Set is used for bidirectional data replication between the primary Storage Systems, HPE 3PAR StoreServ, and HPE StoreVirtual. NOTE: For each supported RMC configuration, the number of concurrent volumes in the Backup and Replication Appliance Persona is half of that in the Replication Appliance Persona. Table 7: HPE Peer Copy Support Matrix RMC configuration Maximum number of HPE StoreVirtual VSAs Maximu m number of (HPE 3PAR StoreSer vs) Recommended bandwidth Latency tolerance Number of volumes, total size of replication data Number of concurrent volumes in replications (Replication Appliance Persona) 2 vcpu, 8 GB RAM 4 vcpu, 16 GB RAM Replication is not supported 8 2 Min 100 Mbps Max 10 Gbps Upto 100 ms Max 64, 64 TB Max 16 8 vcpu, 32 GB RAM 16 2 Min 100 Mbps Max 10 Gbps Upto 100 ms Max 128, 128TB Max vcpu, 64 GB RAM 20 4 Min 100 Mbps Max 10 Gbps Upto 100 ms Max 160, 160TB Max 64 Creating a Replication Set Prerequisites Ensure that the size of the storage volume that you add to the replication set is 256 MB-16TB. This volume size must be a multiple of 256MB. 1. Select HPE Recovery Manager Central Replication Sets. 2. Click + Replication Set or select Add from the Actions menu and then specify the following details: Replication Sets 61

62 62 Configuring RMC resources

63 Title Name Description Details Replication Set Name Specify a name for the Replication Set. Description Notification Policy Specify a meaningful description. Select a notification policy. Source Storage System Type Select the type of your source Storage System: STORESERV OR STOREVIRTUAL. Name Transport Protocol Recovery Set Option From a list of configured storage systems, select a source Storage System. For more information see, Configuring Storage Devices. Select the protocol type: FC or iscsi. Select one of the following: Create New: Select the source volumes of an application that you want to replicate. RMC internally creates a Recovery Set. Use Existing: Select an Existing Recovery Set. NOTE: You can select only local Recovery Sets. (Available only if you select the option Use Existing) Recovery Set (Available only if you select the option Use Existing) Source Volumes Select an Existing Recovery Set. Lists all the volumes associated with the selected Recovery Set. Select a source volume from the list. You can also select multiple volumes. Click Add. Target Storage Type System Type If your source Storage system is HPE 3PAR StoreServ, then this field displays the target storage system as HPE StoreVirtual and vice versa. Table Continued Configuring RMC resources 63

64 Name Transport Protocol (Available only if you select HPE StoreVirtual as the target storage system) Cluster User CPG Copy CPG Select a target Storage System from the drop-down list. Select the protocol type: FC or iscsi. Lists all the existing clusters on the target HPE StoreVirtual. Lists all the available common provisioning groups in the target HPE 3PAR StoreServ. Lists all the available common provisioning groups in the target HPE 3PAR StoreServ. Hewlett Packard Enterprise recommends that the User CPG and Copy CPG are different. Schedule Schedule Enable to create a Replication schedule. Schedule Name Schedule Description Frequency Start Time Interval In Minutes Specify a name for the schedule. Specify a description for the schedule. Select a schedule frequency: Minutes: specify Start Time, Recurrence in Minutes Hourly: specify Start Time Daily: specify Start Time Weekly: specify Start Time, Day Monthly: specify Start Time, Day and Day of Month Yearly: specify Start Time, Day of Month, Month One Time: specify Start Time, Date (in the format DD-MM- YYYY) The One Time option performs replication at a specified time. Specify the start time for Replication Set schedule. Specify the time interval. 64 Configuring RMC resources

65 NOTE: You cannot create a Replication Set for volumes that reside on different domain CPGs. By default, data replication creates RAID0 volumes on the target Storage System. If required, you can change the RAID type using the Storage System GUI. Viewing Replication Set details The Replication Sets page (HPE Recovery Manager Central > Replication Sets) displays the details of the Replication Sets. The following views of the Replication Set details are available: Overview Storage System Volume Mapping Status History Lists the ID, description, replication time, and notification policy of the Replication Set. This view lists details of the source and target Storage Systems. This view lists all the volumes associated with the Replication Set. Lists the status of the previous five replications. Replicating data About this task You can initiate data replication using the Replicate Now option from the Replication Sets Actions tab or schedule replication by choosing a frequency. When you replicate data, RMC creates a set corresponding to the source with similar configurations on the target Storage System. To manually replicate data: 1. Select HPE Recovery Manager Central > Replication Sets. 2. Select a Replication Set from the master pane and then click Replicate Now from the Actions menu. 3. At the prompt, click Yes, Replicate. NOTE: If restoring a Snapshot fails during replication, you have to manually restore from Snapshot Sets. Reconfiguring data About this task You can use the reconfigure option in the following cases: The number of volumes on the source and target Storage Systems are not the same. You have extended the volume size on source Storage System. 1. Select HPE Recovery Manager Central > Replication Sets. 2. Select a Replication Set from the master pane and then click Reconfigure from the Actions menu. 3. At the prompt, click Yes, reconfigure. Viewing Replication Set details 65

66 If new volumes are added to the source Recovery Set or if size of the existing volume is extended, RMC automatically performs reconfiguration in the successive replication. NOTE: If you have extended the volume size on the source Storage System: The first copy of that volume is always a full copy irrespective of the firmware on HPE 3PAR StoreServ. To view the extended volume size, click the Refresh icon. Deleting a Replication Set About this task You can delete a Replication Set only if it has no active replications in progress. A Replication Set cannot be deleted when a new Replication Set is being created. Deleting a Replication Set does not delete the volumes on the target Storage System, you have to manually delete the Recovery Set or volumes. 1. Select HPE Recovery Manager Central > Replication Sets. 2. Select a Replication Set from the master pane and then click Delete from the Actions menu. 3. At the prompt, click Yes, Delete. Editing a Replication Set 1. Select HPE Recovery Manager Central > Replication Sets. 2. Select a Replication Set from the master pane and then click Edit from the Actions menu. 3. Edit the following fields: Name Description Notification Policy Source protocol Target protocol Schedule 4. Click OK. Canceling a Replication About this task Performing cancel on a Replication Set cancels the ongoing replication on the Replication Set. This option is enabled only for Replication Sets that have at least one replication in progress. 1. Select HPE Recovery Manager Central > Replication Set. 2. Select the running Replication Set from the master pane and then select Cancel from the Actions menu. 3. Click Yes, cancel in the Cancel window. Using a replicated volume 1. Identify the target Snapshot. 66 Deleting a Replication Set

67 a. Click HPE Recovery Manager Central > Replication Sets. b. Click Volume Mapping. This displays the list of source volumes associated with the replicated target volumes. You can also view the source Snapshots and replicated target Snapshots. 2. Create a SnapClone using the latest replicated target snapshot. 3. To access the replicated data, attach the SnapClone to your application host. Express Protect Express Protect provides a second-tier of data protection with backup from HPE 3PAR StoreServ to HPE StoreOnce. Backups to HPE StoreOnce are block-level copies of volumes, de-duplicated to save space, and can be used to recover back to the original or a different HPE 3PAR StoreServ or HPE StoreVirtual, even if the original base volume is lost. Creating an Express Protect About this task To create an Express Protect backup: 1. Select HPE Recovery Manager Central > Express Protect. 2. Click + Express Protect or select Add from the Actions menu and then specify the following details: Figure 20: Express Protect Express Protect 67

68 Title Name Description General Name Specify a name for the Express Protect. Description Backup Policy Backup Type Specify a meaningful description. Select a Backup Policy. Select one of the following: Auto: In the Storage Systems, incremental backup is attempted first. If the operation fails, optimized backup (only those blocks with data are copied) is attempted. If even the optimized backup operation fails, a full backup is performed. Optimized backups are faster than full backups. Full Backup: Performs a full backup. Perform if auto backup fails. NOTE: Hewlett Packard Enterprise recommends you to select Auto as the backup type. Snapshot Set Type Select either of the following: Existing: Select an existing Snapshot Set New: Create a Snapshot Set. For more information, see Creating a Snapshot Set on page 54 Snapshot Set Snapshot Set Select a Snapshot Set. 3. Click Add. NOTE: For a selected Recovery Set, an ancestor Snapshot Set and its corresponding Express Protect must be in the available state to perform an incremental backup. For example, In this case, incremental backup is performed for Snapshot 2, only if Snapshot1 and Backup1 are in the available state. Incremental backup performance depends on the data change between the current Snapshot and the ancestor Snapshot. Hewlett Packard Enterprise recommends the following points for incremental backups: Frequently perform backups. 68 Configuring RMC resources

69 Retain the most recent Snapshot and its backup. For example, In this case, if Snapshot 2 or Backup 2 is not available, the data change will be calculated between Snapshot 3 and Snapshot 1. Hence the backup performance may be slower than the performance when the most recent snapshot and backup were available for comparison. Managing concurrent backups RMC appliance allows you to submit only as many jobs as the VM supports. You can reconfigure the vcpu and vram of the RMC appliance so that the concurrent backup jobs complete faster. The incremental backup requires 2x data sessions when compared to a full backup. NOTE: RMC does not allow multiple backups for a Recovery Set. For more information on how many snapshots or catalyst sessions can be performed concurrently, see the QuickSpecs document. For optimal backup performance: Plan and schedule your backup jobs to ensure that at any point in time the number of data streams, is as shown in the table. For each RMC appliance configuration, the number of data streams can be determined from the number of volumes that are backed up and the number of streams selected per volume. vcpu/vram 2/8 GB (default) 4/16 GB 8/32 GB 16/64 GB Maximum data streams permitted NA Also, consider Maximum Concurrent Data and Inbound Copy Jobs of the HPE StoreOnce Backup system. This value is displayed in the HPE StoreOnce catalyst, in the Status and Settings tabs. The Express Protect page (HPE Recovery Manager Central > Express Protect) displays the details of the Express Protects. Editing an Express Protect About this task To edit an Express Protect backup, perform the following: 1. Select HPE Recovery Manager Central > Express Protect. 2. Select an Express Protect from the master pane and then click Edit from the Actions menu. 3. Edit name and description and then click OK. Managing concurrent backups 69

70 Deleting an Express Protect About this task Before you delete, ensure that the Express Protect is detached from all the hosts. To delete an Express Protect backup: 1. Select HPE Recovery Manager Central > Express Protect. 2. Select an Express Protect from the master pane and then click Delete from the Actions menu. 3. Click Yes, Delete. Restoring Express Protect About this task To restore an Express Protect: 1. Select HPE Recovery Manager Central > Express Protect. 2. Select an Express Protect from the master pane and then click Restore from the Actions menu. 3. Select a Destination. a. Parent Volume Restores to the parent volume. b. Other Recovery Set Restores data to the volumes in the Recovery Set selected from the drop-down list. c. New Snapshot Set In HPE 3PAR StoreServ, a READ-WRITE Snapshot Set is created on the original Recovery Set and data is written to it. NOTE: Ensure that the Recovery Set to which the Express Protect is being restored, is detached from all the hosts. 4. Click Restore. NOTE: If you restore data to a thin-provisioned volume on HPE StoreVirtual, then used and allocated space may exceed the actual space allocated to the backup volumes. You have to manually reclaim space to reduce the additional used space. For example, if you are using Windows 2012 server, use the following command to reclaim space: Optimize-Volume -DriverLetter <Drive_Letter> - ReTrim Express Protect Retry About this task Retries the failed Express Protect backups. For example, an Express Protect operation can be retried, if there are any individual failed backups. The retry operation backs up only the failed ones in the set. To use Express Protect Retry: 1. Select HPE Recovery Manager Central > Express Protect. 2. Select an Express Protect from the master pane and then click Retry from the Actions menu. 3. Click Submit. 70 Deleting an Express Protect

71 Canceling Express Protect About this task Aborts only the active Express Protect operations. To abort the active operations: 1. Select HPE Recovery Manager Central > Express Protect. 2. Select the running Express Protect from the master pane and then select Cancel from the Actions menu. 3. Click Yes, cancel in the Cancel window. Express Protect ERT Element Recovery Technology (ERT) allows you to access Express Protect objects as READ-only entities from HPE StoreOnce Backup Systems. You can access an Express Protect on any host over iscsi by mounting the volumes on a client system. Attaching Express Protect About this task To attach an Express Protect directly from StoreOnce to any host: 1. Select HPE Recovery Manager Central > Express Protect. 2. Select an Express Protect from the master pane and then click Attach from the Actions menu. 3. Specify the iscsi initiator name and then click Attach. After attaching the Express Protect, perform the following to manually discover the iscsi device: 1. On the Linux host, install iscsi-initiator-utils. 2. Discover the iscsi targets of RMC appliance using the following commands: iscsiadm -m discovery -t sendtargets -p <RMC IP> <RMC IP>:3260,-1 iqn com.hp:storage.rvm.catalyst.2614a8b6-4e64-4bfa-bd d717d42 3. Connect to the discovered iscsi targets in the RMC appliance: iscsiadm -m node -T iqn com.hp:storage.rvm.catalyst.2614a8b6-4e64-4bfa-bd d717d42 --login Logging in to [iface: default, target: iqn com.hp:storage.rvm.catalyst.2614a8b6-4e64-4bfa-bd d717d42, portal: <RMC IP>,3260] (multiple) Login to [iface: default, target: iqn com.hp:storage.rvm.catalyst.2614a8b6-4e64-4bfa-bd d717d42, portal: <RMC IP>,3260] successful. 4. Find the iscsi device name: grep "Attached SCSI" /var/log/messages Apr 13 14:15:10 gw1 kernel: sd 17:0:0:0: [sdi] Attached SCSI disk Accessing the iscsi disk sdi by using the mount -t <filesystem_format> /dev/sdi <mountpoint> command, enables you to read the data on Express Protect. Canceling Express Protect 71

72 Detaching Express Protect About this task To detach an Express Protect from a host: 1. Select HPE Recovery Manager Central > Express Protect. 2. Select an Express Protect from the master pane and then click Detach from the Actions menu. 3. Specify the iscsi initiator name and then click Yes, Detach. Catalyst Copy Creates a copy of an Express Protect or snapshot or database on another HPE StoreOnce Catalyst Store or on a different Catalyst Store of the same HPE StoreOnce. Creating a Catalyst Copy About this task To create a Catalyst Copy: 1. Select HPE Recovery Manager Central > Catalyst Copy. 2. Click + Create Catalyst Copy or select Add from the Actions menu and then specify the following details: Figure 21: Catalyst Copy 72 Detaching Express Protect

73 Title Name Description General Name Specify a name for the Catalyst Copy. Description Copy Policy Express Protect Specify a meaningful description for the Catalyst Copy. Select a Copy Policy. Select either of the following: Existing: Select an existing Express Protect. New: Create a new Express Protect. For more information, see Creating an Express Protect on page 67 Express Protect Express Protect Select an Express Protect. 3. Click Add. The Catalyst Copy page (HPE Recovery Manager Central > Catalyst Copy) displays the Catalyst Copy details. Catalyst Copy topology Displays a graphical representation of Catalyst Copy and the associated resources. To view the topology, click in the Catalyst Copy page. Figure 22: Catalyst copy topology Editing a Catalyst Copy About this task To edit a Catalyst Copy: 1. Select HPE Recovery Manager Central > Catalyst Copy. 2. Select a Catalyst Copy from the master pane and then click Edit from the Actions menu. 3. Edit name and description and then click OK. Catalyst Copy topology 73

74 Catalyst Copy ERT Attaching a Catalyst Copy About this task To attach a Catalyst Copy: 1. Select HPE Recovery Manager Central > Catalyst Copy. 2. Select a Catalyst Copy from the master pane and then click Attach from the Actions menu. 3. Specify the iscsi initiator name and then click Attach. After attaching the Catalyst Copy, you have to discover the iscsi device. For more information, see Attaching Express Protect. Detaching a Catalyst Copy About this task To detach a Catalyst Copy: 1. Select HPE Recovery Manager Central > Catalyst Copy. 2. Select a Catalyst Copy from the master pane and then click Detach from the Actions menu. 3. Specify the iscsi initiator name and then click Yes, Detach. Deleting a Catalyst Copy About this task Before you delete, ensure that the Catalyst Copy is not attached to any hosts. To delete a Catalyst Copy: 1. Select HPE Recovery Manager Central > Catalyst Copy. 2. Select a Catalyst Copy from the master pane and then click Delete from the Actions menu. 3. Click Yes, delete. Restoring a Catalyst Copy About this task To restore a Catalyst Copy: 1. Select HPE Recovery Manager Central > Catalyst Copy. 2. Select a Catalyst Copy from the master pane and then click Restore from the Actions menu. 3. Select a Destination: 74 Catalyst Copy ERT

75 a. Parent Volume Restores to the parent volume. b. Other Recovery Set Restores data to the volumes in the Recovery Set selected from the drop-down list. c. New Snapshot Set In HPE 3PAR StoreServ, a READ-WRITE Snapshot Set is created on the original Recovery Set and data is written to it. 4. Click Restore. Canceling a Catalyst Copy About this task Aborts the active Catalyst Copy operations. To abort the active operations: 1. Select HPE Recovery Manager Central > Catalyst Copy. 2. Select the running Catalyst Copy from the master pane and then select Cancel from the Actions menu. 3. Click Yes, cancel in the Cancel window. Canceling a Catalyst Copy 75

76 Managing RMC appliance Users This chapter explains adding and managing users, roles, and registering appliances. If you are a user with Administrator role, you can add and manage users, assign user roles. Creating a user About this task To create a user: 1. Select HPE Recovery Manager Central > Users. 2. Click +Create new User. Figure 23: Create New User To add a user, specify the following details: User Details Username Password Confirm Password Role Details 76 Managing RMC appliance

77 admin: Can monitor and manage the RMC appliance. _members_: Can only view the resources. Editing user details 1. Select HPE Recovery Manager Central > Users. 2. Select a user and click Edit from the Actions menu. 3. Change and confirm the password and then click OK. Deleting user details Roles 1. Select HPE Recovery Manager Central > Users. 2. Select a user and click Delete. 3. Click Yes, Delete. Members have only view privileges. The roles created in RMC are: Admin The administrator has all the privileges for monitoring and managing the RMC appliance. Members Members have only view privileges and cannot perform any other task. To view the roles page, select HPE Recovery Manager Central > Roles. Remote Appliance Registering the RMC appliance is a prerequisite for performing any Remote Copy operations. If you have configured a single RMC, you can register the same RMC as the remote appliance. You can only edit the remote appliance user credentials using RMC GUI. Registering a remote appliance About this task To register a remote appliance: 1. Select HPE Recovery Manager Central > Remote Appliances. 2. Click +Remote Appliance or select Add from the Actions menu and then specify the following details: Editing user details 77

78 Figure 24: Registering a remote appliance Title Name Description Remote IP Address or Host Name Username Password Specify the IP address or the host name of the appliance. Specify the username. Specify password of the Admin user. Local Username Specify the local user name. Password Use Local Appliance to Manage Remote Array Specify the local password. If enabled, registers the local appliance as the remote appliance. Editing the appliance details 1. Select an appliance and click Edit from the Actions menu. 2. Edit username and password and then click OK. 78 Editing the appliance details

79 Catalog Protection Catalog Protection helps in scheduling the RMC catalog backups. If RMC is down and permanently unavailable, you can deploy a new RMC and restore the backed-up catalogs. Catalog protection is a scheduled export configuration. Hewlett Packard Enterprise recommends you to schedule daily catalog protections. The Catalog Protection page provides the following options: Configuring Catalog creates Catalog Protection. Restoring Catalog restores the already protected Catalog. Catalog Protection features The RMC configuration can be protected by backing up the configuration data on to a shared location or HPE StoreOnce. This operation can be scheduled. RMC permits configuring protection against NAS share base location. Data can be written on all shared file protocols, such as NFS and CIFS. In a NAS share, all remote shares or directories must have read and write permissions and be mountable on Linux client. NFS-based mounts do not require credentials. In CIFS, the credentials are optional and must be verified if they are required for share access. Scheduler can be used in Catalog Protection for hourly, daily, weekly, monthly on Network Share and HPE StoreOnce Catalyst Store. Catalog Protection system firewall The RMC appliance has an HPE firewall running. Usually, CIFS servers are active on port 445 and NFS servers active on some predefined or default ports. Considering HPE StoreOnce NFS, HPE StoreOnce CIFS, and Windows CIFS server-based shares, HPE firewall permits outbound communication. Port configurations for NFS at the server side are done in /etc/sysconfig/nfs. The NFS server by default binds itself to dynamically picked ports. Generally, users can also configure NFS to run on dedicated ports. For more information, see table Port list classification. The appliance firewall permits outbound traffic for the following ports: 111, 445, 662, 875, 892, 2049, 12206, 12204, 12205, 12202, 12203, 2020, 32803, Port list classification Catalog Protection 79

80 Name Port HPE StoreOnce NFS server-specific ports 12206,12204,12205,12202, In the preceding ports the NFS ports are mapped as: LOCKD_TCPPORT=12206 LOCKD_UDPPORT=12206 MOUNTD_PORT=12204 RQUOTAD_PORT=12205 STATD_PORT=12202 STATD_OUTGOING_PORT=12203 Default NFS server ports 662, 875, 892,2020, 32803, CIFS specific 445 The following are sample port configurations: LOCKD_TCPPORT=32803 LOCKD_UDPPORT=32769 MOUNTD_PORT=892 RQUOTAD_PORT=875 STATD_PORT=662 STATD_OUTGOING_PORT=2020 Catalog Protection guidelines A maximum of two configurations are permitted. Configuring protection for already protected RMC on the same shares are not permitted. Data is written to remote NAS shares after the local RMC system mounts them on local. Be sure that the remote share or catalyst server is reachable. Hewlett Packard Enterprise recommends that the network location on NAS or HPE StoreOnce Catalyst Store is reachable within 30 seconds. Mounting and authenticating NAS shares: User credentials do not affect the protocols. The primary requirement for mounting NAS/NFS shares is that they must be reachable/mountable. The NFS-based protection is primarily focused on NFS shares that do not need credentials. Hence, the login credentials field does not appear in NFS shares. NFSv2 and NFSv3 permissions are oriented towards client systems and not to users. The NAS/CIFS shares may or may not have user credentials and associated users may or may not be part of the domain. For CIFS, the authentication supported method is NTLM. Media requiring clients to mount using Kerberos authentication is not supported. Remote CIFS shares mounting is tried against multiple mount security mode options, except for Kerberos (not supported) base security modes. On deletion of a configuration, the physical data on the remote shares or stores is not removed or deleted. Only the catalog configuration and associated schedule configuration is deleted in RMC. Configuring Catalog About this task To configure Catalog Protection: 80 Configuring Catalog

81 1. Select HPE Recovery Manager Central > Catalog Protection. 2. Click + Catalog Protection. Figure 25: Create Catalog Protection 3. If you are configuring Catalog Protection for StoreOnce Catalyst, specify the Catalog Protection details: a. For StoreOnce Catalyst: Managing RMC appliance 81

82 Category Field name Description Catalog Protection Type Select StoreOnce Catalyst. Name Backup System Use / Create default Catalyst store Service Set Catalyst Store Username Password CoFC ID/Coeth IP Specify a name for Catalog Protection. Select a Backup System. Create a Catalyst Store or to use the default Catalyst Store. Select a service set. Select a Catalyst Store. The Catalyst client username. The Catalyst client password. Required in a multinode environment. NOTE: In a multinode environment, if the default catalyst store is selected, then the store is created in the service set corresponding to the specified CoFC ID/CoethIP. Number of Protected Catalogs (Optional) RMC Catalog Alias Schedule The maximum number is 30 and the minimum is 1. The default is 10. Specify an alias name for the Catalog Protection. Enable to schedule Catalog Protection. Schedule Schedule Description Specify a meaningful description. Frequency Select one of the following scheduling frequencies and then specify the start time: HourlyPerformed every hour. Daily: Performed daily at the specified time. Weekly: Performed at the specified time and day of the week. Monthly: Performed at the specified time and day of the month. b. For NAS shares: 82 Managing RMC appliance

83 Category Field name Description Catalog Protection Type Select Network Attached Storage. Name Share Protocol IP Address or Host Name Share location Username Password Number of catalog copies (Optional) RMC Catalog Alias Schedule Specify a name for Catalog Protection. Select the share protocol (NFS or CIFS). Specify the IP address of the system that hosts the NAS share. Specify the directory path to the share. For example, /ShareDirectory/ SubDirectory/Sub. The username of the NAS share. The password of the NAS share. The maximum is 30 and the minimum is 1. The default is 10. Specify an alias name for the Catalog Protection. Enable to schedule Catalog Protection 4. Click Add. Modifying Catalog Schedule Schedule Select the schedule frequency. The options are: 1. Select HPE Recovery Manager Central > Catalog Protection. 2. Select a configuration and then click Modify from the Actions menu. 3. Edit the required fields and click OK. Removing Catalog 1. Select HPE Recovery Manager Central > Catalog Protection. 2. Select a configuration and then click Remove from the Actions menu. 3. Click Yes, Remove. Hourly: Performed every hour. Daily: Performed at the specified time. Weekly: Performed at the specified time and day of the week. Monthly: Performed at the specified time and day of the month. Modifying Catalog 83

84 NOTE: Removing Catalog removes only the saved configuration, does not remove the actual Catalog Protection copies from the backup location. Restoring Catalog 1. Select HPE Recovery Manager Central > Catalog Protection. 2. Click + Restore Catalog. Figure 26: Restore Catalog NOTE: The option is available only when the RMC appliance detects that there are no configurations existing for a Catalog Protection. For example, if you have a new appliance set up and you already have protected catalogs available, you can use this option to restore an existing catalog from the remote target that is, Catalyst or NAS. 3. Specify the Catalog details: a. For StoreOnce Catalyst: Field name Type Backup System Description Select StoreOnce Catalyst. Select a Backup System. Table Continued 84 Restoring Catalog

85 Field name Service Set Catalyst Store Username Password (Optional) CoFC ID/Coeth IP b. For NAS shares: Field name Type Share Protocol IP Address or Host Name Description Select a service set. Select a Catalyst Store. The Catalyst client username. The Catalyst client password. Required in a multinode environment. Description Select Network Attached Storage. Select the share protocol (NFS or CIFS). Specify the IP address of the system that hosts the NAS share. Share Location Specify the directory path to the destination share. For example, / ShareDirectory/SubDirectory/Sub. (Required only for CIFS protocol) Username The username of the NAS share. (Required only for CIFS protocol) Password 4. Click Get Protected Catalogs. 5. Click Import. Restore Guidelines The password of the NAS share. The following guidelines are recommended after catalog import process is completed: Hewlett Packard Enterprise recommends rebooting the RMC appliance. Verify the imported data. After import of data, you must fix some issues with data references. For example, data references include Backup System details, Storage System details, Schedules in general, credentials. Data references depend on the age of the catalog used for restore or in site recovery or network topology changes. Some imported data must be fixed if there is a change in the IP address. Ensure that the network configuration is accurate post restore. For example, by logging in to the CLI as netconf. At the interface server and linked production server (at interface server), few references must be modified. For more information, see the Troubleshooting section in the HPE Recovery Manager Central for Microsoft SQL User Guide. If necessary, verify, modify, or reconfigure the Catalog Protection schedules. Restore Guidelines 85

86 NOTE: After the Catalog import process has completed, a set of Catalog Protection tasks are displayed in the Activity page. The tasks are marked with the status terminated though both import and restart of services have completed successfully. You can ignore this task status. Importing Catalog protected data 1. Select HPE Recovery Manager Central > Catalog Protection. 2. Select a configuration and then click Import from the Actions menu. 3. Specify the following details: Category Field name Description Source RMC Details IP Address Select the IP address of RMC appliance. Protected Catalog List Search Search for the Catalog. Interface Server Catalogs Search Search for the Interface Server. 4. Click Download. 5. Click Import. 6. Click Yes, import. For information on how to restore the downloaded data file on an interface server, see Appendix B Manually importing /restoring interface server catalog dumps in the HPE Recovery Manager Central for Microsoft SQL User Guide. Refresh a Catalog About this task For performance reasons, the appliance caches the displayed READ-only data. You can choose Refresh to refresh the data, else, the appliance performs an auto refresh. To refresh protection details: 1. Select HPE Recovery Manager Central > Catalog Protection. 2. Select a configuration and click Refresh from the Actions menu. 3. To refresh the displayed data, click Yes, Refresh. notifications RMC enables you to receive notifications over for the create, delete, and restore operations that you perform on the resources. Also, you can choose to receive notifications either only for error, or generic information, or both. The RMC notifications support both SSL and non-ssl-based SMTP server configurations. Password authentication is optional in both the cases. If you have configured the SMTP server for authenticating the password credentials, specify the password of the sender ID. You can add, edit, and delete notifications. 86 Importing Catalog protected data

87 Adding notification 1. Click HPE Recovery Manager Central > Notification Policies. 2. Click + Notification or select Add from the Actions menu. 3. Specify the following details: Category Field name Description Configuration Application Type Select the application type. For example, RMC, RMC-O, RMC-V. Name Type SMTP Host Name Port Sender Address SSL Password Test Configuration Set it as Default/Global Policy Enable Notifications Receiver Address Specify a name for the notification. is configured over SMTP. Host name of the SMTP server. Port number for the SMTP server. address of the sender. Enable to authenticate password. s are SSL/TLS encrypted. Password for notification. Click to test the configuration. Enable to apply the policy to all the Recovery Sets. Enable to receive the notifications over . Semicolon-separated list of recipient addresses. Operations Select All Enable to receive all notifications error and generic information. 4. Click Add. Editing notification About this task To edit a notification: You can also configure operations to receive notifications only for error or generic information. Adding notification 87

88 1. Click HPE Recovery Manager Central > Notification Policies. 2. Select a notification from the master pane and then select Edit from Actions menu. 3. Edit the required parameters and then click OK. For more information, see Adding notification. Deleting notification About this task To delete a notification: 1. Click HPE Recovery Manager Central > Notification Policies. 2. Select a notification from the master pane and then select Delete from Actions menu. 3. Click Yes, delete. Settings RMC GUI Settings feature enables you to export and import RMC Catalogs; upgrade, shut down, and restart the appliance. The feature also allows you to generate a support ticket required for troubleshooting. Figure 27: RMC GUI Settings Viewing RMC GUI Setting information The RMC Settings page (HPE Recovery Manager Central > Settings) displays the following information: General Appliance Host Name Model number RMC Software Revision Time and Language Current Date and Time (Local) Current Date and Time (UTC) Time Zone 88 Deleting notification

89 Actions Locale Uptime (in hours.) Appliance Service Status If the services are up and running, then status is green, else red. Express Protect Snapshot The Action menu on the Settings page displays the following options: Edit Support Ticket Export Configuration Import Configuration Shutdown Appliance Restart Appliance Upgrade Appliance Edit RMC Appliance Settings RMC Database Purge deletes the activities that are older than the specified number of days. The default is 30 days, implies that the activities older than 30 days are deleted. This process is executed every day. You can increase or decrease the retention period using the edit option. To edit, move the slider from left to right in Job Retention Period and then click OK. Support Ticket To troubleshoot issues with RMC, generate a support ticket. Generating a ticket takes few minutes and only after that, you can see the ticket ID on the GUI page. The generated ticket contains all the necessary logs. NOTE: Ensure that your browser security settings allow files to be transferred from the RMC appliance to your host machine. Generating a support ticket 1. Select HPE Recovery Manager Central > Settings. 2. Click Support Ticket from the Actions menu. Actions 89

90 Figure 28: Support Ticket 3. Select one of the following application plug-ins (RMC is selected by default): RMC-S RMC-O RMC-SAP HANA 4. Click Yes, Generate. After a ticket is generated, ticket_id is provided and the Download link is enabled. 5. Click Close. Downloading a support ticket To download the support ticket, click the Deleting a support ticket icon. To delete the support ticket, click the icon. Exporting a configuration file About this task The feature helps to collect the appliance configuration details and exports it to a file. 1. Select HPE Recovery Manager Central > Settings. 2. Click Export Configuration from the Action menu. 3. At the prompt, select Export. 90 Exporting a configuration file

91 4. After successfully completing the task, the message Configuration Exported successfully appears. 5. After the operation is completed, an archive file is generated, which can be used for import operation. Importing a configuration file About this task All export configuration details that are exported to a file, can be imported to the appliance. Importing a new configuration file, will overwrite the existing RMC Catalog. Hewlett Packard Enterprise recommends that you take a backup of the existing RMC Catalog, before importing the configuration file. NOTE: Before you start importing a configuration file, ensure that there are no active operations. If any, then wait for the operations to complete. After the configuration importing has started, you cannot perform any other operation on the appliance. Wait until the entire operation is complete. Hewlett Packard Enterprise recommends rebooting the appliance, after the import has completed from Settings > Actions > Import Configuration. 1. Select HPE Recovery Manager Central > Settings. Click Import Configuration from the Action menu. 2. Browse and select the file and click Import. The message Importing Configuration appears. After successfully completing the task, the message The configuration is imported this will take few minutes. Please close this page and login again appears. Shutting down the appliance About this task Use the following procedure to shut down the appliance. Prerequisites Ensure that all tasks are completed and that all other users are logged off. Shutting down the appliance 1. From the Settings screen, select Actions > Shutdown Appliance. 2. Select Yes, Shutdown in the dialog box. NOTE: If there are no active operations, then the button label is Yes, Shutdown, else the button label is Yes, Force Shutdown. Restarting the appliance About this task Use this procedure to restart the RMC appliance. After the appliance has restarted, the login screen appears. Restarting the appliance Importing a configuration file 91

92 1. From the Settings screen, select Actions > Restart Appliance. 2. Select Yes, Reboot in the dialog box. 3. Log in when the login screen reappears. NOTE: If there are no active operations, then the button label is Yes, Reboot, else the button label is Force, Reboot. Upgrading the appliance Use this procedure to upgrade the appliance from one version to another. To perform the upgrade, the master RPM file is required. RMC validates the RPM file and then upgrades the appliance. Hewlett Packard Enterprise recommends you to export the configuration before upgrading. Use the Import Configuration / Export Configuration feature. NOTE: During the upgrade, you cannot perform any operation on the appliance. After the appliance is upgraded, the system restarts. Clear the browser cache and history. Do not restart the RMC appliance when the upgrade is in progress. If RMC detects any active operations during the upgrade, you are prompted to continue or cancel the upgrade process. Continuing the upgrade terminates the active operations. Ensure that a minimum free space of 1.2GB is available on the system for RPM upload. Upgrading RMC Appliance 1. Download the master.rpm image file. 2. Log in to HPE Recovery Manager Central. 3. Click HPE Recovery Manager Central > Settings. 4. From the Actions menu, click Upgrade Appliance. Figure 29: Upgrade Appliance 5. To select the.rpm image file, click Choose File and click Upgrade. 92 Upgrading the appliance

93 The message Upgrading the appliance appears. The appliance upgrade will complete based on your system configuration. IMPORTANT: The VM tty1 terminal displays progress of the upgrade. The upgrade process takes minutes to complete, do not restart your system during the process. After the upgrade is complete, the system reboots automatically. Verifying the upgrade To verify if the appliance is upgraded, select HPE Recovery Manager Central > Settings. In the General section, the RMC Software Revision must display Figure 30: Upgrade Appliance verification NOTE: Though you cannot upgrade RMC from or to 4.0.0, the GUI displays the upgrade progress. For more information, check the message on RMC console. For the list of versions from which you can upgrade to RMC 4.0.0, see SPOCK. To upgrade to RMC 4.0.0, you can use Chrome or Firefox web browsers. Internet Explorer does not support RMC upgrade. For information about the web browsers and their supported versions, see SPOCK. Web SSL Certificate for RMC The HTTP connection between RMC GUI and server is secured over SSL. A Secure connection is created using HTTP SSL certificates, that prove the identity of a server or an application. You can generate certificates from the RMC GUI or request certificates for RMC from a trusted certification authority (CA). To get certificates from a CA, you have to go through the Certificate Signing process. You must upload the certificate you generated offline or obtained from a CA to the RMC GUI. Only on the first boot of RMC, an SSL certificate is internally created. Using the Web SSL Certificate option on RMC GUI, you can perform the following tasks: Web SSL Certificate for RMC 93

94 View existing certificate summary Create certificate Generate Certificate Signing Request (CSR) Upload certificate Figure 31: Creating SSL certificates 94 Managing RMC appliance

95 Figure 32: Creating CSR and CSR signing process Viewing the summary of SSL certificate 1. Select HPE Recovery Manager Central > Settings. 2. Click Web SSL Certificate from the Actions Menu. 3. Select Existing Certificate Summary from the drop-down list. The Existing Certificate Summary section displays the following details: Issued To Valid From Valid Till Expiry Status Fingerprint Signature Algorithm Managing RMC appliance 95

96 Creating SSL certificate using RMC GUI 1. Select HPE Recovery Manager Central > Settings. 2. Click Web SSL Certificate from the Actions Menu. 3. Select Create Certificate from the drop-down list. 4. Specify the details required to create a certificate. Apply Now: If enabled, applies the certificate, restarts RMC service and logs the user out. 5. Click Create. 6. (If Apply now is disabled) Reboot RMC. Generating CSR 1. Select HPE Recovery Manager Central > Settings. 2. Click Web SSL Certificate from the Actions Menu. 3. Select Generate Certificate Signing Request (CSR) from the drop-down list. 4. Fill the form with the details required to generate a CSR. 5. Click Generate CSR. 6. Do either of the following: a. Click Copy to Clipboard. b. Click Save To File. 7. Get the CSR signed by a trusted CA. SSL Certificate types Uploading the SSL certificate obtained from CA Uploading the SSL certificate generated offline Uploading the SSL certificate generated offline 1. Run the following openssl command utility on a linux machine : openssl req -new -sha256 -newkey rsa:4096 -days <number-of-days> -nodes -x509 -subj "<certificate-subject-details>" -keyout <output-key-filename>.key -out <output-certifiacte-filename>.crt Example openssl req -new -sha256 -newkey rsa:4096 -days 365 -nodes -x509 -subj "/ OU=VDU/O=Hewlett Packard/CN= " -keyout rmc_demo.key -out rmc_demo.crt The command utility generates two files rmc_demo.key and rmc_demo.crt 2. Package the generated files to a single tar. Uploading the SSL certificate obtained from CA 1. Select HPE Recovery Manager Central > Settings. 2. Click Web SSL Certificate from the Actions Menu. 3. Select Upload Certificate from the drop-down list. 4. Do either of the following: 96 Managing RMC appliance

97 a. Click Browse and then select the file to upload. b. Drag and drop the file. NOTE: The file that you are uploading should be in either.crt or.tar format. 5. Check Apply now. 6. Click Upload. NOTE: If you are uploading a.tar file that consists of.crt and.key files, RMC verifies if the public modulus property of the files match each other. If you are uploading only a.crt file, RMC verifies if the public modulus property matches with the existing key on the appliance. Only on successful verification, RMC allows installation of the certificates. General guidelines for using SSL certificates Hewlett Packard recommends you to clear the browser cache after you apply a certificate on the server. This is because, at times, the Google Chrome browser does not clear or manage local cache, the browse cache may contain references to old certificates. When a new web certificate is applied on the appliance, the browser fails to fetch the new certificate and therefore the login fails. When uploading a certificate that you created offline, ensure that the.key file is not passphrase protected. If the browser does not identify the CA that issued the certificate, when viewing the certificate on the browser, the Certificate Invalid error is displayed. You can ignore this error message if the certificate is issued by a renowned CA. Diagnosing the problems About this task You can diagnose any RMC issues by checking the status of subsystems in the Diagnostics page. To run the diagnostics: 1. Select HPE Recovery Manager Central > Settings > Diagnostics 2. Click Start Diagnostics The Diagnostic Check window displays the status of the following: Storage system Remote copy StoreOnce Hardware Services VMware vcenter 3. To continue using the GUI while the diagnostics is in progress, click Run in background. 4. To download the diagnostics report, click Export. Diagnosing the problems 97

98 Remote Data Collection About this task Depending on your Remote Data Collection configuration, RMC sends configuration information such as usage data, incremental log information to Hewlett Packard Enterprise. This information is used for analysis and troubleshooting issues. 1. Log in to the RMC GUI using the default credentials (Admin admin), the following screen appears: NOTE: If you have already configured the Remote Data Collection feature using installation wizard, this screen does not appear on your first login to RMC. 2. Select Remote Data Collection. It is mandatory to configure Remote Data Collection. 3. In the Remote Data Collection screen, specify the required details. For more information, see Configure Remote Data Collection. 98 Remote Data Collection

99 Figure 33: Remote Data Collection 4. Specify the following details: StoreFront Remote Access Token: HPE StoreFront Remote is storage analytics platform of Hewlett Packard Enterprise. To view the RMC appliance and related analytics through the StoreFront Remote software, enter your StoreFront Remote Access token in this field. If you do not have a token, see A version of StoreFront Remote software that supports RMC might be required to view RMC related analytics. Enterprise Server: This is the Hewlett Packard Enterprise server that receives information from your RMC appliance. This server is automatically populated, and you must not change this setting unless informed by Hewlett Packard Enterprise. 5. Click OK. Managing RMC appliance 99

100 Modifying Remote Data Collection configuration 1. Select HPE Recovery Manager Central > Settings. 2. Click Remote Data Collection from the Actions menu. 3. In the Remote Data Collection screen, specify the required details. For more information, see Remote Data Collection. 4. Click OK. External firewall requirements The simplest way to configure your RMC appliance for Remote Data Collection is to enable all outbound traffic on port 443. This configuration enables transfer of support files to Hewlett Packard Enterprise. The RMC appliance itself is only configured to talk to known Hewlett Packard Enterprise sites with valid SSL certificates. All communications to Hewlett Packard Enterprise Remote Data Collection are facilitated using HTTP Secure (HTTPS) over TLS 1.2. It ensures that all communications to Hewlett Packard Enterprise are protected from malicious hackers. The TLS 1.2 protocol uses public key cryptography and mutual client and server authentication to provide confidentiality, message integrity, and authentication for traffic passed over the web. If all outbound traffic on port 443 cannot be configured, all the following IP addresses need to be opened on port 443. Following this guide should allow the proper connectivity to Hewlett Packard Enterprise. Network requirement Outbound Connectivity (File transfer from RMC to Hewlett Packard Enterprise) Secure network mode Port 443 (https) to be opened (outbound) between RMC appliance IP and all the following IP addresses: storage-support1.itcs.hpe.com storage-support2.itcs.hpe.com remote3par1.houston.hp.com remote3par2.houston.hp.com Configuring Appliance Persona About this task You must configure Appliance Persona on your first login. NOTE: You cannot configure Appliance Persona for a 2vCPU RMC configuration. 1. On the Getting Started screen, click Appliance Persona. 2. Select one of the following options: Backup: Select to use the RMC instance for Snapshot operations with or without Express Protect backup operations. Replication: Select to use the RMC instance for Snapshot operations and Peer Copy operations. Backup and Replication : Select to use the RMC instance for Snapshot operations, Express Protect backup operations, and Peer Copy operations. 100 Configuring Appliance Persona

101 Figure 34: Configuring Appliance Persona 3. Select I have read and understood all the implications. 4. Click Yes, Continue. 5. Restart the RMC appliance. Managing RMC appliance 101

102 Monitoring RMC appliance Monitoring provides an intuitive visualization of health statuses. The dashboard dynamically represents the total number of resources and number of resources in each health status. Dashboard The Dashboard provides a graphical representation of the general health status of RMC resources, associated activities, and the application plug-ins. Navigate to a specific page using the donut graph. For example, if you click the green portion of Snapshot Set donut, you are navigated to the Snapshot Set page that lists only the available Snapshot Sets. Dashboard screen details The resource-specific donut graphs on the dashboard displays: Total number of resources. The resource statuses. Number of resources in each state. For example, the Snapshot Set donut graph displays the total number of Snapshot Sets, their statuses, and the number of Snapshots in each state. Interpreting Donut colors The colors of the donut graph represent the status of the resources: Color Green Red Gray Black Indication A healthy status. A critical condition that requires your immediate attention. The resources are in an unknown state. Resource instances reporting status other than OK, Warning, or Critical. For example, Disabled or Unknown. Personalizing the Dashboard About this task To personalize the Dashboard: 1. Click Personalize on the main window. 2. Click Add Dashboard Items or Remove dashboard Items, and select items from the list. NOTE: To add multiple items, press the ctrl key and select the items. 102 Monitoring RMC appliance

103 Figure 35: Personalizing the dashboard You can add or remove the following Dashboard Items: Backup Policies Backup Systems Catalyst Copy Copy Policies Interface Servers Oracle Servers Storage Systems 3. To add the items, click Add or to delete the items from the Dashboard, click Remove. 4. Check the Display Only Critical, Warning and Unknown state box to filter resources based on the status. 5. Click Save Settings. Activity History Displays details of all the activities performed in the previous version of RMC, that is before you upgraded RMC. Activity History 103

104 Activity Figure 36: Activity history About this task The Activity page details the activities performed on the resources of both RMC and the application plug-ins. 1. Select HPE Recovery Manager Central > Activity. 104 Activity

105 Figure 37: Activity page The page displays the following resource details: Title Job Id Name Description State Created At Description ID of the job. Name of the activity created. Describes the activity. Status of the activity. Time at which the activity is created. 2. Click the expand arrow to view more information on the activity. Recommended Actions displays the corrective action that you must perform to resolve the error. Monitoring RMC appliance 105

106 Activity menu The Activity menu displays the following options: All Jobs Figure 38: Activity Menu All Jobs All Category All time Lists the status of the jobs in the following categories: Completed Jobs Incomplete Jobs In Progress Jobs All Category All time Lists the job categories (resources): Express Protects Recovery Sets Snapshot Sets Policies Catalyst Jobs Catalog Protection Lists the resources by the date of creation in the following categories: Today Last seven days Last 30 days Older than three months Older than one year Specific Date Range Resets the view settings, refreshes the window, and updates the table with the new task performed. NOTE: Schedules The RMC DB Purge feature deletes all the jobs that are older than 30 days. For more information, see Edit RMC Appliance Settings Use the Schedules page (HPE Recovery Manager Central > Schedules) to view and edit the schedules that you created for the resources in RMC and the application plug-ins. 106 Activity menu

107 NOTE: Hewlett Packard Enterprise recommends the following: Create schedules such that not more than 16 Express Protect jobs get triggered at the same point in time. Maintain a time interval of at least few minutes in between backup schedule and replication schedule executions. Editing a schedule 1. Select HPE Recovery Manager Central > Schedules. 2. Select a schedule and click Edit from the Actions menu. 3. Edit the following fields: Schedule Name Schedule Description Frequency Start Time 4. Click OK. Deleting a schedule 1. Select HPE Recovery Manager Central > Schedules. 2. Select a schedule and click Delete from the Actions menu. 3. To confirm deletion, click Yes, Delete. Editing a schedule 107

108 Understanding the security features and best practices of the RMC appliance This chapter explains the best practices for maintaining and securing the appliance. Securing the appliance The following factors secured (hardened) the appliance and its operating system: Best practice operating system security guidelines were followed. The appliance operating system minimizes its vulnerability by running only the services required to provide the functionality. The appliance operating system enforces mandatory access controls internally. The appliance maintains a firewall that allows traffic on specific ports and blocks all unused ports. For more information, see Ports needed for RMC. Make sure that the key appliance services run only with the required privileges; they do not run as privileged users. The appliance is designed to operate entirely on an isolated management LAN. Access to the production LAN is not required. The default credentials for first-time login are: Table 8: Default credentials User name Password Admin admin The appliance enforces a password change at first login. The default password cannot be used again. The appliance supports self-signed certificates. All browser operations and REST API calls use HTTPS. All weak Secure Sockets Layer (SSL) ciphers are disabled. The appliance supports secure updating. HPE digitally signs all updates to ensure integrity and authenticity. Configuration exports are encrypted. If the administrator user password is lost or forgotten, contact your Hewlett Packard Enterprise support representative to obtain password for HPresetpassword account. Best practices for maintaining a secure appliance The following is a partial list of security best practices that Hewlett Packard Enterprise recommends in both physical and virtual environments. Differing security policies and implementation practices make it difficult to provide a complete and definitive list. Hewlett Packard Enterprise recommends a strict separation of the management LAN and production LAN, using VLAN or firewall technology or both to maintain the separation: Management LAN All management processor devices (including Onboard Administrators and virtual connections through an Onboard Administrator, ilos, and ipdus) are connected to the management LAN. 108 Understanding the security features and best practices of the RMC appliance

109 Grant management LAN access to authorized personnel only, such as Infrastructure administrators, Network administrators, and Server administrators. Production LAN All NICs for managed devices are on the production LAN. The appliance is preconfigured so that the nonessential services are removed or disabled in the management environment. Ensure that a process is in place to determine if software and firmware updates are available, and to install updates for all components in your environment on a regular basis. Ensure that the security policies and processes address the virtual environment: Educate administrators about changes to their roles and responsibilities in a virtual environment. Restrict access to the appliance GUI to authorized users. If you use an IDS (Intrusion Detection System) solution in your environment, ensure that the solution has visibility into network traffic in the virtual switch. To reduce the effect on VLAN traffic sniffing, turn off promiscuous mode in the hypervisor and encrypt the traffic over the VLAN. NOTE: Usually, if promiscuous mode is disabled in the hypervisor, it cannot be used on a Virtual Machine (VM) guest. The VM guest can enable promiscuous mode however, it will not be functional. Maintain a zone of trust, for example, a DMZ (demilitarized zone) that is separate from production machines. Ensure appropriate access controls on Fibre Channel devices. Use LUN masking on both storage and compute hosts. Ensure that LUNs are defined in the host configuration, instead of being discovered. Use hard zoning (which restricts communication across a fabric) based on port Worldwide Names (WWNs), if possible. Ensure that communication with the WWNs is enforced at the switch-port level. Clearly define and use administrative roles and responsibilities. For local accounts on the appliance, change the passwords periodically according to your password policies. Follow these guidelines: Limit the number of local accounts. Ensure that passwords include at least three of these types of characters: Numeric character Lowercase alphabetic character Uppercase alphabetic character Special character Do not connect management systems (for example, the appliance, the ilo card, and Onboard Administrator) directly to the Internet. If you require access to the Internet, use a corporate Virtual Private Network (VPN) that provides firewall protection. Appliance access over SSL All access to the appliance is through HTTPS (HTTP over SSL), which encrypts data over the network and ensures data integrity. Algorithms for securing the appliance SSL, see table Supported SSL cipher suites SHA-256 for hashing local user account passwords Other passwords are encrypted using 128-bit Blowfish Appliance access over SSL 109

110 Support dumps Encryption: 128-bit AES. Hash: SHA-256. The AES key is encrypted separately using 2,048-bit RSA. Updates Not encrypted; digitally signed using SHA-256 and 2,048-bit RSA Table 9: Supported SSL cipher suites SSL cipher suite SSL version Kx Au Enc Mac ECDHE-RSA-AES256- GCM-SHA384 ECDHE-ECDSA-AES256- GCM-SHA384 ECDHE-RSA-AES256- SHA384 ECDHE-ECDSA-AES256- SHA384 TLSv1.2 EDI RSA AESGCM(256) AEAD TLSv1.2 ECDH ECDSA AESGCM(256) AEAD TLSv1.2 ECDH RSA AES(256) SHA384 TLSv1.2 ECDH ECDSA AES(256) SHA384 ECDHE-RSA-AES256-SHA SSLv3 ECDH RSA AES(256) SHA1 Ports needed for RMC RMC requires specific ports to be made available to communicate with the appliance and appliance to manage HPE storage devices. Table 10: Ports required by RMC Port number Protocol Usage Description 22 TCP Outbound SSH 53 TCP Outbound DNS 53 UDP Outbound DNS 80 TCP Inbound HTTP 123 UDP Outbound NTP time synchronization. 443 TCP Inbound Used for the HTTPS interface to user interface and APIs. 443 TCP Outbound Used for secure SSL access for RMC REST calls. Table Continued 110 Ports needed for RMC

111 Port number Protocol Usage Description 3260 TCP Outbound For iscsi media 8080 TCP Inbound For device calls (HPE 3PAR StoreServ/HPE StoreVirtual/HPE StoreOnce Catalyst) 8080 TCP Outbound For device calls (HPE 3PAR StoreServ/HPE StoreVirtual/HPE StoreOnce Catalyst) 9387 TCP Outbound Command Protocol Port Number (HPE StoreOnce Catalyst) 9388 TCP Outbound Data Protocol Port Number (SO) 8081, TCP Outbound For communication between RMC and HPE StoreVirtual 25 TCP Outbound To check for Catalog Protection. Understanding the security features and best practices of the RMC appliance 111

112 Configuring RMC for Remote Copy RMC supports remote Snapshot creation in different HPE 3PAR StoreServ replication modes. Before you perform a Remote Copy operation, ensure the following: Remote Copy groups are started and all Virtual Volumes are in synced status. It is mandatory to configure first vnic (80). Names of all virtual volumes in a synchronous Remote Copy group do not exceed 20 characters. Managing Remote Snapshots with RMC The following points help in registering and configuring Remote Copy groups: RMC configuration for managing Remote Recovery Sets Working with RMC for managing RC groups Snapshot creation and HPE 3PAR StoreServ replication modes Remote Recovery Set policy recommendations RMC configuration for managing Remote Recovery Sets The following points explain how to manage and configure Remote Recovery Sets: Remote Copy management by single RMC appliance Remote Copy management by RMC appliance at each site Remote Copy management by single RMC appliance A single RMC appliance manages both local and remote HPE 3PAR StoreServs. To complete the setup, register the same RMC appliance as the remote appliance. Figure 39: Remote Copy management by single RMC appliance Remote Copy management by RMC appliance at each site There is one RMC appliance at each site. Appliance 1 manages the local site and Appliance 2 manages the remote site. Register Appliance 2 as the remote appliance in Appliance 1 to complete the setup. Ensure that the RMC in local site and the RMC in remote site are accessible to each other. 112 Configuring RMC for Remote Copy

113 Figure 40: Individual RMC appliance at each site Working with RMC for managing RC groups Step No. Action More notes and references 1 Registering a remote appliance Remote appliance registration helps you manage snapshots on remote array. During registration, the appliance is registered on both remote and local sites. You can register up to eight appliances and also register the same appliance as remote. Remote appliance registration is useful during disaster or failover situations. For more information on how to register a remote appliance, see Registering a remote appliance. 2 Registering Storage Systems to corresponding RMC appliances It is mandatory to add the primary and secondary Storage System to local and remote site to create a Remote Recovery Set. In the Remote Copy management by single RMC appliance, a single RMC appliance is used to register both the local and remote appliances. Register the same RMC appliance as the remote appliance. In the Individual RMC appliance at each site,there is one RMC appliance at each site. Appliance 1 manages the local site and Appliance 2 manages the remote site. Register Appliance 2 as the remote appliance in Appliance 1 to complete the setup. For more information on how to add an appliance to Storage System, see Adding a Storage System Table Continued Working with RMC for managing RC groups 113

114 Step No. Action More notes and references 3 Creating Remote Copy Recovery Set 4 Creating Remote Copy Snapshot Set For more information on how to create a Recovery Set, see Recovery Sets. For more information on how to create a Snapshot Set, see Snapshots Sets. Snapshot creation and HPE 3PAR StoreServ replication modes RMC supports Snapshot creation with Synchronous, Periodic Asynchronous, and Asynchronous replication modes of HPE 3PAR StoreServ. RMC also supports Snapshot creation with Synchronous Long Distance (SLD) configuration. Target Storage Source Storage Backup Systems Backup Systems Replication Sets Target Recovery Sets Volumes Source Recovery Sets Catalyst Copy Catalyst Stores Catalyst Stores Replication RMC Target Snapshot Sets Source Snapshot Sets Express Protect Figure 41: Synchronous Long-Distance configuration Remote Recovery Set policy recommendations RMC permits snapshot policies to be set based on the license availability on HPE 3PAR StoreServ. All policies are optional and are categorized into: Snap Count Supported by RMC GUI and can operate without a license. Expiration policy Snapshots are deleted from HPE 3PAR StoreServ after the policy expires. Retention policy Virtual lock feature available with HPE 3PAR StoreServ. This policy restricts deletion of snapshots and ensures that the retention time is not exceeded. The following are policies of Recovery Set: For synchronous, the policy can be the same for both local and remote. For periodic, the policies can be: 114 Snapshot creation and HPE 3PAR StoreServ replication modes

115 If a snapshot is created specifying any policy, the policy set on Recovery Set (if exists) is overridden and the Snapshot Set policy is applied on both local and remote appliance. If a snapshot is created without specifying any policy, the policy set on Recovery Set (if exists) is applied on both local and remote appliance. Either time or numeric based policies can be applied. Mixed based policy is not supported. Hewlett Packard Enterprise recommends you to refresh a policy before creation of a Snapshot Set. In numeric policy set, Hewlett Packard Enterprise recommends you to use removeoldestsnap:true so that subsequent snapshots can be created. Configuring RMC for Remote Copy 115

116 Troubleshooting Cannot access RMC appliance after deployment Symptom You cannot access RMC appliance after successful installation. Action 1. Log in to Netconf and select option <2> to go to the Interface Configuration menu. Figure 42: Netconf main menu 2. To display the Interface Configuration menu as displayed in figure Netconf main menu, specify the option <d>. 3. Locate and record the MAC address and interface mapping of all the network interfaces. From figure Netconf main menu, eth0 reports an IP address of xx.xx.xx.xx with a corresponding MAC address of 00:50:56:93:51:d9. 4. On VMWare vcenter GUI, select RMC VM. 5. Click the Virtual Hardware tab, ensure that the MAC address of the Network Adapter is same as the address that you recorded in step Troubleshooting

117 Figure 43: Virtual Machine Properties Failed to deploy the OVF template Symptom The OVF template deployment using vsphere Client fails with the following error: The OVF package requires support for OVF Properties. Details: Line 108: Unsupported element Property. Failed to deploy the OVF template 117