Education and technology are two of our greatest social equalizers.

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1 Corporate Social Responsibility Ohio Education and technology are two of our greatest social equalizers. As the worldwide leader in networking, Cisco knows technology can be used to improve access to education. Education can improve individual economic opportunities, helping to create a relevant, strong workforce and advance the economy. Cisco delivers education programs through partnerships with private and public organizations. Now in its 15 th year, Cisco Networking Academy is the largest of these programs, partnering with over 10,000 education organizations in 165 countries to reach over 1 million active students. With the growing demand for ICT professionals, Networking Academy is providing the skills to design, build, manage and secure computer networks, including the career-ready soft skills employers require. Students learn through classroom instruction, online materials and interactive tools, and hands-on experience. As organizations become increasingly reliant on intelligent networks and innovative workers, Cisco and our partners are helping prepare the global workforce of the future. The Impact in Ohio 4,843 students taught in ,550 students since inception 77 organizations offering Cisco ICT courses 138 instructors preparing the ICT workforce Million estimated in-kind contribution to education you + networks = impact 2013 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 1 of 6

2 Academy Impact Profile 2013 Ohio Preparing Today s Students for Tomorrow s Challenges For a competitive and sustainable economy, the United States must have a skilled and well-trained workforce that can meet the evolving needs of industry. Students must now acquire problem-solving and critical-thinking skills, in addition to specific job-related expertise, to reach their full potential as a vital work resource. The growth of global networks has resulted in a shortage of people qualified to design, build, manage and secure the information infrastructure needed to do business, support communications, and even save lives. Every business, school, hospital, nonprofit, and other organization that relies on intelligent networks needs trained professionals to keep them running and secure. A workforce that is well-schooled in information and communications technology (ICT) and engineering can spur innovation across many industries, which in turn inspires additional opportunities to fuel productivity and economic growth. ICT investments are expected to play a major role in generating stable, high-paying jobs and boosting the nation s GDP. An Innovative Education Program that Supports Standards Cisco Networking Academy is a technology education program that partners with public and private organizations to provide the knowledge and skills required for career- and college-ready students. Students acquire basic-to-advanced knowledge of information communications technology and learn networking skills. They develop the analytic, teamwork, and efficiency skills and the self-confidence that are so essential in the 21st century, both in the job world and in college. Coursework reflects all STEM Cluster Topics, and teaches many of the reading and writing Common Core Standards for technical subjects. College-ready students strengthen their understanding of technology, as well as math, science, and engineering concepts, improving success in their advanced studies. Career-ready students prepare for globally recognized certifications. Cisco is the first vendor to offer a robust networking certification portfolio that meets the ANSI accreditation standard. Yahoo! Finance 1/16/2013 Most of my students get multiple job offers before they even graduate. David Kotfila, Director/Instructor, Rennselaer Polytechnic Institute, NY Technical and Career-Ready Skills Courses include IT Essentials, Cisco CCNA (Cisco Certified Networking Associate), CCNA Security, and the more advanced Cisco CCNP (Cisco Certified Networking Professional). With a focus on learning technical skills, the instructional approach encourages student engagement and the ability to synthesize what they learn and apply it in other contexts. Course content integrates four skill areas identified by education researchers as critical for 21st century workers: Problem solving and decision making: Students practice and test their knowledge by configuring and troubleshooting networks using hands-on labs and simulation software; real-world scenarios develop advanced problem-solving techniques. Creative and critical thinking: Students understand the how and why of networking by combining hands-on learning with conceptual and analytical exercises. Collaboration, communication, and negotiation: Students acquire individual and teamwork skills by performing lab exercises and practicing problem solving within business scenarios. Intellectual curiosity and information handling: Students develop the ability to locate, select, structure, and evaluate information. Courses also prepare and motivate students to pursue further education or certification. Many go on to apply their skills on the job or in their own businesses Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 2 of 6

3 Academy Impact Profile 2013 Ohio Comprehensive Curricula with Communities of Support Each course is free to not-for-profit organizations and includes instructor-led course content, lab exercises, simulation software, skills assessments, case studies, gaming, interactive teaching guides, and grade books. All materials are available to instructors online with 24/7 support. Unique to Networking Academy is our focus on instructor professional development, and the creation of communities to support both instructors and students. Instructors receive training prior to teaching their first class, and many free professional development opportunities throughout the year. Cisco hosts peer communities that enable instructors to collaborate and share best practices, online and in person. Students have access to skills competitions and a global network of peers to troubleshoot coursework and prepare for exams, while also mentoring and encouraging one another. A High Demand for ICT Skills Although economic downturns hinder most employment sectors, ICT professionals enjoy a continuously increasing demand because of exponential growth in technology and related services. Networking is expected to be the second fastest growing ICT area in the United States, faster than the average for all occupations, as we continue to invest in cloud and mobile networks U.S. Employment Predictions % + 22% + 22% + 18% + 18% +22% +14% 443, , , , ,700 All Computer Info Sec Analysts, Computer Comp and Systems Web Developers, Support Info Systems Analysts Network Architects Specialists Managers Network and Computer Systems Architects/Admins 2020 Ohio Employment Predictions % + 22% + 16% + 13% + 15% 1 Source: US Department of Labor, Bureau of Labor Statistics, 2 Source: Ohio Department of Job and Family Services, Computer Occupations All Occupations Top Cisco Certifications by Salary 3 ICT salaries are on the rise, particularly if professionals have specialized training or have earned a certification. For example, Cisco network administration knowledge and skills result in a 9% higher salary, on average. $82,923 $90,457 $74,764 Additional Cisco certifications are available, including CCNA Security, CCNA Voice, CCIE, CCDA, and more. 3 Source: Global Knowledge, 15 Top Paying IT Certs, Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 3 of 6

4 2013 Academy Impact Profile Ohio The Impact in Ohio The partnership between Cisco and Ohio educational institutions has touched the lives of more than 34,500 students and generated a large estimated in-kind contribution towards education. Impact since the beginning in ,550 $18.03M 2-18 (94%) Students Estimated In-Kind Contribution Value Congressional Districts Participating Impact over the last 12 months 4,843 11% Students Female Students Instructors Academies Education Levels Secondary s Community Colleges Universities Other 4 Students 50% 19% 30% 1% Curricula 5 Academies 62% 17% 19% 1% Students 25% 46% 23% 6% Basic ICT Basic Networking Intermediate Networking 4 Community-based organizations, middle schools, military, nontraditional educational settings, and post-graduate institutions 5 Students that enroll in more than one education level or curriculum in 12 months may be counted more than once Advanced Networking Education Organizations Teaching Networking Academy Courses in Ohio COUNTY CITY SCHOOL Allen Lima James A Rhodes State College Ashland Ashland Ashland County-West Holmes Career Center Athens Nelsonville Hocking College Belmont Saint Clairsville Belmont Career Center Belmont College Clark Springfield Springfield Clark Joint Vocational Clermont Batavia Clermont College Cuyahoga Bedford Brecksville Cleveland Cleveland Heights Euclid Highland Hills Lakewood Mayfield Village Middleburg Heights Parma Bedford City s Cuyahoga Valley Career Center John Marshall High Max S. Hayes Cleveland Heights High Euclid High Cuyahoga Community College - East West Shore CTD Lakewood High Mayfield City District Polaris Career Center Cuyahoga Community College - West Parma Heights Seven Hills Parma City District - Normandy Parma City District - Valley Forge DeVry University, Seven Hills (ACC) Darke Greenville Greenville High Delaware Delaware Delaware Area Career Center / Adult Education Bowling Green State University Huron Erie Firelands College Milan Ehove Career Center Fairfield Carroll Fairfield Career Center Franklin Columbus New Albany Columbus Briggs High Columbus Downtown High Columbus State Community College New Albany High Fulton Archbold Four County Career Center Hamilton Cincinnati Anderson Hancock Findlay Owens Community College - Findlay Jefferson Bloomingdale Jefferson County Joint Vocational Steubenville Eastern Gateway Community College Lake Concord Township Auburn Career Center 2013 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 4 of 6

5 2013 Academy Impact Profile Ohio Kirtland Perry Lakeland Community College Perry Local s Lawrence Ironton Ohio University Southern Licking Newark Career & Technology Education Centers of Licking County Elyria Lorain County Community College Lorain Lorain County Joint Vocational Oberlin Bowsher High Lucas Mahoning Marion Miami Toledo Youngstown Marion Piqua Owens Community College - Toledo University of Toledo Whitmer Career and Tech Center Chaney High Youngstown State University Academy Marion Technical College Tri-Rivers Career Center Edison Community College Upper Valley Career Center Monroe Woodsfield Swiss Hills Career Center Montgomery Muskingum Centerville Clayton Dayton Zanesville Centerville City s Miami Valley Career Technology Center Sinclair Community College Mid-East Career and Technology Centers/Zanesville Campus Zane State College Mansfield Mansfield Senior High Richland Pioneer Career and Technology Shelby Center Ross Chillicothe Pickaway Ross Career & Technology Center Sandusky Fremont Terra Community College Vanguard Career and Technology Center Seneca Tiffin Sentinel Career Center Stark Summit Canton Massillon Akron Barberton Copley Stark State University Jackson High R. G. Drage Career Center Akron Public s - East High The University of Akron Barberton City s Copley-Fairlawn City s Tuscarawas New Philadelphia Buckeye Career Center Warren Lebanon Morrow Warren County Career Center Little Miami Washington Marietta Washington County Career Center Washington State Community College Wood Perrysburg Penta Career Center Academy Impact Story Community College Instructor Plays Key Advocate Role Hamid Abdollahian is the director of the Networking Academy program at Cuyahoga Community College (Tri-C) in Cleveland. He loves teaching students how to leverage their education to connect with jobs. The Ohio Department of Jobs & Family Services recently reported on the fastest growing positions in the Cleveland-Elyria- Mentor metropolitan area, and the job rates with the highest growth between 2006 and 2016 will be network systems and data communications analysts. Hamid works tirelessly to promote academy courses, contributing articles online and in local press. He wants everyone to have a chance at a great career. Hamid has taught a wide array of students, including ex-military, single moms, young adults, and people from all fields retraining for new careers. Many students come to their first class with no idea if they have an aptitude for technology or not and they often find a new sense of selfconfidence, an entirely new passion, and career opportunities they never imagined for themselves. Networking is wide open to people from all walks of life. Because the networking field is constantly growing, trained and certified graduates are highly desirable in the workplace, and can compete for higher-paying jobs. There are 490 million land-based, legacy phone systems, and, as of today, only about 20% have been converted to VoIP. There is a tremendous need for wireless, storage and security experts. Students are often surprised by the number of industries and types of companies looking for these areas of expertise. The Networking Academy program at Tri-C provides 10 different certifications, including Cisco CCNA, Cisco CCSA, Cisco CCVP, and Cisco CCIE. Within the program, we constantly enhance the curriculum to reflect real-world customer challenges. We equip our labs with high quality equipment. And one of the things that distinguishes the academy is the proficiency and training of instructors. Hamid has his Cisco CCNA, Cisco CCDA, Cisco CCNP, Cisco CCDP, Cisco CCAI, and Cisco CCSA certifications Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 5 of 6

6 2013 Academy Impact Profile Ohio Cisco and Tri-C are making sure the area s employers have access to the best ICT talent. Our goal is to ensure that the labor pool we have can readily compete for jobs. Anything we can do to help this local economy that is priority #1 for us. Learn More See videos and success stories. Learn how to get involved. cisco.com/go/netacad/usc Cisco Corporate Social Responsibility cisco.com/go/csr We believe that businesses have a responsibility to operate in ways that respect and ultimately benefit people, communities and the planet we live on; we call this Corporate Social Responsibility (CSR). Our core CSR philosophy is that impact multiplies whenever human and technology networks combine to solve a problem. This is why we approach CSR the same way we approach business by applying our technology, employee expertise and partnerships. We are focused on four primary goals: improving the well-being of people and communities around the world, reducing our environmental impact and helping our customers do the same, conducting our business ethically, and creating a workplace where our employees thrive Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 6 of 6