Arizona. Technology Education Prepares and Inspires Students

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1 Corporate Social Responsibility Cisco Networking Academy Technology Education Prepares and Inspires Students The world is constantly innovating, encouraging technology to progress at a rapid pace. Every individual, organization and government grows increasingly reliant on intelligent networks and technology-adept workers. Cisco Networking Academy provides coursework that teaches students the skills to satisfy employer requirements and attain success in their careers. Students learn to design, manage and secure computer networks within a structure that also develops leadership and collaboration skills. Courses are taught in education institutions with classroom instruction, online material, interactive simulations, and hands-on practice. Over 1 million students are actively enrolled in Networking Academy courses at more than 10,000 education institutions in 165 countries. They will be among the future innovators impacting the world. The impact in 3,329 Students taught in ,522 Students since inception 26 Organizations offering Cisco ICT courses 78 Instructors preparing the ICT workforce Million Estimated in-kind contribution to education you + networks = impact 2014 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 1 of 7

2 Tomorrow s Technology is Here Today For a competitive and sustainable economy, the United States must have a skilled and well-trained workforce that can meet current and evolving industry needs. Students must acquire problem-solving and critical-thinking skills, in addition to jobrelated expertise, to reach their full potential in their careers. The growth of global networks has resulted in a shortage of people qualified to manage the information infrastructure needed to operate, manufacture, support communications, and even save lives. Every business, school, hospital, nonprofit, and other organization that relies on intelligent networks needs trained professionals to keep them running and secure. A workforce that is well-schooled in ICT and engineering can spur innovation across many industries, which in turn inspires new opportunities to fuel productivity and economic growth. ICT investments play a major role in generating stable, highpaying jobs and boosting the nation s GDP. An Innovative Program that Supports Education Standards Cisco Networking Academy is a technology education program that partners with public and private organizations to provide the knowledge and skills required for career-ready students. Students acquire basic-to-advanced ICT and networking expertise. They develop the analysis, teamwork, and efficiency skills that are essential in the 21st century, both in college and in their careers. Networking Academy courses reflect all Science, Technology, Engineering and Mathematics (STEM) Cluster Topics, and teach many of the reading and writing Common Core State Standards for technical subjects. Students strengthen their understanding of technology, math, science, and engineering concepts, improving success in their advanced studies and preparing for globally-recognized certification exams. Technical and Career-Ready Skills Courses include IT Essentials, Cisco CCNA (Cisco Certified Networking Associate) Routing and Switching, CCNA Security, and Cisco CCNP (Cisco Certified Networking Professional). Supplemental courses cover healthcare ICT, voice, cloud, and more. The instructional approach encourages student engagement, and the ability to synthesize what they learn to apply it in other contexts. Courses integrate four skill areas identified as critical for 21st century professionals: Problem solving and decision making: Students practice and test their knowledge by configuring and troubleshooting networks using hands-on labs and simulation software; real-world scenarios develop advanced problem solving techniques. Creative and critical thinking: Students understand the how and why of networking by combining hands-on learning with conceptual and analytical exercises. Collaboration, communication, and negotiation: Students acquire teamwork skills by working on group projects. Intellectual curiosity and information handling: Students develop the ability to locate, select, structure, evaluate, and present information. Courses prepare and motivate students to pursue further education, earn industry certifications, embark on or strengthen a career, and become entrepreneurs Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 2 of 7

3 Comprehensive Curricula and Communities of Support Each course is free to not-for-profit organizations, and provides instructor-led course content, lab exercises, simulation software, skills assessments, case studies, gaming, interactive teaching guides, and grade books. All materials are available to instructors online with 24-hour support. Unique to Networking Academy is our focus on instructor professional development, and the creation of communities to support both instructors and students. Instructors receive training prior to teaching their first class, and free professional development opportunities throughout the year. Cisco hosts peer communities that enable instructors to collaborate and share best practices online and in person. Students have access to skills competitions, and a global network of peers to mentor each other through coursework and exam preparation. ICT Skills in High Demand ICT professionals enjoy a continuously increasing demand because of exponential growth in technology hardware and services. Networking is expected to be the second fastest growing ICT area in the United States, faster than the average growth for all occupations, as we continue to invest in cloud and mobile networks U.S. Employment Predictions % + 22% + 22% + 18% + 18% +22% +14% 443, , , , ,700 All Computer Info Sec Analysts, Computer Comp and Systems Web Developers, Support Info Systems Analysts Network Architects Specialists Managers Network and Computer Systems Architects/Admins 1 Source: US Department of Labor, Bureau of Labor Statistics, Computer Occupations All Occupations Top Cisco Certifications by Salary 2 ICT salaries are on the rise, particularly for professionals with specialized training or certification. For example, Cisco network administration knowledge and skills result in a 9% higher salary on average. $74,764 $82,923 $90,457 Additional Cisco certifications are available, including CCNA Security, CCNA Voice, CCIE, CCDA, and more. 2 Source: Global Knowledge, 15 Top Paying IT Certs, Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 3 of 7

4 The Impact in The partnership between Cisco and education institutions has touched the lives of many students and generated a large estimated in-kind contribution towards education. Impact since program inception in ,522 $ (100%) Students Estimated In-Kind Contribution Value Congressional District Participating Impact over the last 12 months 3,329 12% Students Female Students Instructors Academies Education Levels Secondary Schools Community Colleges Universities Other 3 Students 24% 57% 5% 14% Curricula 4 Basic ICT Basic Networking Intermediate Networking Advanced Networking Academies 54% 35% 8% 4% Students 43% 37% 16% 4% 3 Community-based organizations, middle schools, military, nontraditional educational settings, and post-graduate institutions 4 Students that enroll in more than one education level or curriculum in 12 months may be counted more than once Education Organizations Teaching Networking Academy Courses in COUNTY CITY SCHOOL Cochise Coconino Maricopa Sierra Vista Flagstaff Prescott Avondale Chandler Glendale Mesa Cochise College Fort Huachuca Center Coconino Community College Yavapai College Estrella Mountain Community College Chandler-Gilbert Community College Glendale Community College Ironwood High School East Valley Institute of Technology Mesa Community College Mesa Public Schools- Mesa High School Mesa Public Schools- Mountain View High School Mesa Public Schools- Red Mountain High School Riverview High School - Mesa Phoenix Scottsdale Tempe DeVry University, Phoenix (ACC) GateWay Community College Greenway High School Paradise Valley High School South Mountain Community College Salt River Pima-Maricopa Indian Community Schools Tempe Union High School District #213-Tempe High School Navajo Snowflake Snowflake High School Pima Tucson Pima Community College West Campus Tucson Unified School District- Rincon High School Tucson Unified School District- Tucson High Magnet School Pinal Maricopa Maricopa High School Santa Cruz Nogales Nogales High School 2014 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 4 of 7

5 Academy Impact Story Maintaining the Mission Academy instructor evolves program to enable part-time instruction for full-time student impact. As a 25-year army veteran, David Herman understands what it means to commit to a mission. He also knows from experience that some missions require invention and ingenuity. And ideally, the backing of strong allies. For the past 12 years, David has made education his mission. Specifically, he has dedicated his life to helping students discover the rewards of a career in networking. He takes pride in the fact that his students graduate from high school with the confidence that they can go on to college if they choose, improve their chances of obtaining an internship, and enter a workforce where networking engineers are in high demand. When David was originally invited to be a Cisco Networking Academy instructor, he had no Cisco certifications. He had a Microsoft MCP and some web and programming certifications, but only rudimentary knowledge of networking. He had a multidisciplinary BA in Organizational Development, Psychology, and Adult Education, and had taught himself computer programming while in the military. After he left the Army, he worked for an IT Education company for six years. David says, I believe strongly in learning by doing. It has given me good instincts to identify students who have the perseverance to succeed. He is proud of all of his Networking Academy graduates, like Tyler Rand, a 2003 Cisco Networking Academy graduate, who is now an IT professional at a global financial services firm. My graduates are successfully employed. They walk into their roles prepared and confident. Teaching is one of the most rewarding things I ve ever done, but it s especially gratifying to impart knowledge and skills that have so much relevance in today s technologically driven world. His dedication to teaching earned him two awards from the Networking Academy program. Though his teaching role requires the CCNA Certification, David went beyond that to earn a Masters Degree in Network and Communications Management. He wanted to demonstrate to students that they could achieve anything they wanted if they set their minds to it. While David hadn t lost his passion for teaching, after almost 40 years in the military, private sector, and education, he began to think it was time to cut back. At first he assumed that full retirement was his only option, so he sent a letter to his administrators at Eastland-Fairfield Career and Technical Schools. Dr. Vicki Wheatley had recently become the Assistant Superintendent, and she was a strong advocate for the Cisco Networking Academy program. She was not prepared to accept David s retirement without a fight. Instead, she asked two intriguing questions: If you could re-fashion the NetAcad program, what would it look like? And under what circumstances would you be able to continue teaching? David didn t hesitate: he asked for a blended learning program that combined classroom and online learning in such a way that he could work part-time, and make the best use of his time for greater impact with each individual student. There were no other courses like this at Eastland-Fairfield Career and Technical Schools. It s a testament to their belief in the value of the program that they enthusiastically supported the proposal. The district had been offering the CCNA four-course series as a single honors course over one full academic school year. David wanted the new program to emulate a college course series, so he suggested offering it as four separate courses over two years. We ve now broken a monolithic model into four separate semester courses. Students 2014 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 5 of 7

6 can accelerate at the speed of their own passion, and complete them more quickly if they wish. It also gives others a graceful exit after one course if they re really not cut out for the program. Tresa Durkin, David s supervisor and Manager of Offsite Programs, says that the Networking Academy program is unlike their other career center courses. While the career center focuses on immediate employment after high school graduation, Cisco Networking Academy, like our architecture and bioscience programs, encourages students to go on to college. In a typical high school classroom, a student spends only about four or five hours a week with a teacher. With this new blended learning model, students potentially have up to 13 hours a week with David, including up to seven physical classroom/lab hours between 12:30-4:00 two afternoons a week. David also hosts short WebEx coaching sessions five times a week (another 6 hours) from home. Attendance for students is optional, except for final exams and skills-based assessments in the classroom. Those who invest time in the lab tend to excel beyond students who try to do the minimum. To keep students from feeling out of sight, out of mind, David created an distribution list and communicates almost daily with the group. He even includes parents, to enhance involvement and accountability. He uses chapter assessments as triage to see who needs individual assistance before anyone falls too far behind. After 27 weeks, 18 students completed CCNA Course #1, Introduction to Networks. Seven of them are now halfway through CCNA Course #2, Routing & Switching Essentials, one student has begun Course #3, Scaling Networks, and another has begun CCNA Course #4, Connecting Networks. Once the fire is lit, I fan it! I m semi-retired, and I m spending my time doing what I love. With the support of a great school, I have been able to keep the part of the job that I love, and still cut back on my hours. I thought I d have to leave teaching entirely. Instead, I m still on active duty, helping these kids be successful in life. I can t think of a more important mission than that. Cisco Corporate Social Responsibility (CSR) Cisco CSR efforts are managed across five areas, as illustrated here. Cisco Networking Academy is one of Cisco s CSR Society programs in education. Cisco In-Kind Contribution Value (IKCV) is comprised of product donations and pro bono service capabilities. Cisco assesses IKCV at fair market value, defined by the IRS as the price that inventory, products, or certain professional services would garner on the open market between a company and its direct customers/clients. All Cisco CSR IKCV United States 12 months (11/1/12-10/31/13) $ 24,795,963 Since 2007 $169,491, Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 6 of 7

7 Learn More See videos and success stories. Learn how to get involved. cisco.com/go/netacad/usc csr.cisco.com Cisco Corporate Social Responsibility We create opportunities to transform lives, communities, and the environment through the combined power of human collaboration and networked connections. We call this impact multiplied. Together with others, we apply technology to unlock the intelligence and fuel the innovation needed to address some of the world s most pressing problems. Our Corporate Social Responsibility efforts focus on five areas: improving the well-being of people and communities around the world; using our technology to improve environmental sustainability; conducting our business ethically; creating a workplace where our employees thrive; and maintaining our high standards for ethics, labor rights, health, safety, and the environment throughout our supply chain Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 7 of 7