Cisco Prime Collaboration Assurance

Transcription

1 Cisco Prime Collaboration Assurance Varighed: 2 Days Kursus Kode: PCA Version: 9.0 Beskrivelse: The Cisco Prime Collaboration Assurancecourse teaches students how to effectively use the Cisco Prime Collaboration product Assurance and Cisco 1040 Sensors to manage Cisco Unified Communications. The focus of the course is to provide knowledge about and practice with Cisco Prime Collaboration Assurance (PCA) functions, such as viewing unified communications devices, connectivity, alerts, and events; running diagnostic tests; and monitoring applications, devices, and the service quality of active call streams and completed calls. Cisco Prime Collaboration Assurance provides contextual diagnostic tools to facilitate trouble isolation and troubleshooting. It provides alerts and reports on service quality by monitoring active call streams and completed calls. This course combines lecture materials and hands-on labs throughout to make sure that you are able to successfully use Cisco Prime Collaboration Assurance. This course is worth 16 Credits in the Continuing Education Program. Målgruppe: Cisco Unified Communications administrators who will be monitoring Cisco Unified Communications infrastructure devices using Cisco Prime Collaboration Assurance. System administrators who manage the Cisco PCA server and prepare the network devices for network management services. Agenda: After attending this course you should be able to: Describe what is meant by the term unified communications View service quality alerts and run diagnostic procedures Discuss the network management needs and challenges of unified communications Run diagnostic tests and reports on applications, network devices, and phones Describe the Cisco products for managing the Cisco Unified Communications systems Automatically notify personnel of alerts and events Understand the various service quality metrics and terminology for unified communications Evaluate deployments and service provisioning with batch testing Effectively use Cisco Prime Collaboration Assurance to: Manage and configure Cisco 1040 Sensors Effectively use Cisco Prime Collaboration Assurance to: Monitor, diagnose, and troubleshoot Cisco Unified Communications deployments Collect and analyze voice-quality measurements through a combination of CDR records,cisco Voice Transmission Quality metrics from Cisco IP phones, Cisco 1040 Sensors, and Network Analysis Modules version 4.0 and above View IP phones, devices, and logical and physical connectivity Alert network support personnel to poor service quality conditions View alerts and events on the managed devices and run diagnostic procedures

2 Forudsætninger: Attendees should meet the following prerequisites: Understanding of network management concepts (SNMP, MIBs, etc) ICND1 recommended. Internet web browser usability knowledge TCP/IP networking Basic Cisco router and switch configuration incl SPAN and IP SLA's Basic understanding of Cisco Unified Communications architecture Basic Cisco Unified Communications Manager administration - ACUCM recommended Test og certificering Recommended preparation for exam: There are no exams currently linked to this course

3 Indhold: Introduction to Cisco Prime Collaboration Assurance What Is Unified Communications? Cisco Prime Collaboration Overview Cisco Prime Collaboration Overview Diagnostic Tests Diagnostic Tests Cisco Prime Collaboration Overview Diagnostic Tests Getting Started Getting Started Lab 2a: Preparing Assurance for Initial Lab 2a: Preparing Assurance for Initial Use Use Lab 3: Getting Started Lab 3: Lab 4: Diagnostic Tests Lab 4: Diagnostic Tests Lab 5: Lab 2a: Preparing Assurance for Initial Use Lab 5: Lab 3: Lab 4: Diagnostic Tests Lab 5: Cisco Prime Collaboration Overview Cisco Prime Collaboration Overview Diagnostic Tests Diagnostic Tests Cisco Prime Collaboration Overview Diagnostic Tests Getting Started Getting Started Lab 2a: Preparing Assurance for Initial Use Lab 2a: Preparing Assurance for Initial Use Lab 3: Getting Started Lab 4: Diagnostic Tests Lab 3: Lab 5: Lab 2a: Preparing Assurance for Initial Use Lab 4: Diagnostic Tests Lab 5: Lab 3: Lab 4: Diagnostic Tests Lab 5: Assuring Call Quality Using Cisco Prime Collaboration Assurance Cisco Prime Collaboration Overview Assuring Serviceability Using Cisco Prime Overview Collaboration Assurance Diagnostic Tests Getting Started Cisco Prime Collaboration Overview Getting Started Cisco Prime Collaboration Overview Diagnostic Tests Lab 2a: Preparing Assurance for Initial Use Lab 3: Diagnostic Tests Lab 4: Diagnostic Tests Lab 5:

4 Getting Started Lab 2a: Preparing Assurance for Initial Getting Started Use Lab 2a: Preparing Assurance for Initial Use Lab 3: Lab 4: Diagnostic Tests Lab 3: Lab 5: Lab 4: Diagnostic Tests Cisco Prime Collaboration Overview Lab 5: Diagnostic Tests Cisco Prime Collaboration Overview Getting Started Cisco Prime Collaboration Overview Lab 2a: Preparing Assurance for Initial Use Diagnostic Tests Lab 3: Diagnostic Tests Lab 4: Diagnostic Tests Lab 5: Getting Started Getting Started Lab 2a: Preparing Assurance for Initial Use Lab 2a: Preparing Assurance for Initial Use Lab 3: Lab 3: Lab 4: Diagnostic Tests Lab 4: Diagnostic Tests Lab 5: Cisco Prime Collaboration Overview Lab 5: Diagnostic Tests Labs Lab 1: Getting Started Getting Started Cisco Prime Collaboration Overview Lab 2a: Preparing Assurance for Initial Use Lab 3: Diagnostic Tests Cisco Prime Collaboration Overview Lab 4: Diagnostic Tests Lab 5: Diagnostic Tests Getting Started Lab 2a: Preparing Assurance for Initial Use Getting Started Lab 3: Lab 4: Diagnostic Tests Lab 2a: Preparing Assurance for Initial Cisco Prime Collaboration Overview Lab 5: Use Lab 3: Diagnostic Tests Lab 4: Diagnostic Tests Lab 5: Getting Started Cisco Prime Collaboration Overview Lab 2a: Preparing Assurance for Initial Use

5 Lab 3: Diagnostic Tests Lab 4: Diagnostic Tests Cisco Prime Collaboration Overview Lab 5: Diagnostic Tests Getting Started Lab 2a: Preparing Assurance for Initial Use Lab 3: Getting Started Lab 4: Diagnostic Tests Lab 5: Lab 2a: Preparing Assurance for Initial Use Lab 3: Lab 4: Diagnostic Tests Lab 5: Flere Informationer: For yderligere informationer eller booking af kursus, kontakt os på tlf.nr.: Global Knowledge, Stamholmen 110, 2650 Hvidovre