Joint AIS/ACM MSIS 2016 Task Force
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1 Work Package 2 Global Competency Model for Graduate Programs in Information Systems Joint AIS/ACM MSIS 2016 Task Force Establishing Modern Master-level Studies in Information Systems EPP FR-EPPKA2-CBHE-JP João Álvaro Carvalho Universidade do Minho Departamento de Sistemas de Informação Portugal
2 MSIS 2016 Global Competency Model for Graduate Programs in Information Systems JoãoÁlvaro Carvalho Universidade do Minho Departamento de Sistemas de Informação Portugal June
3 MSIS 2016 Global Competency Model for Graduate Programs in Information Systems Topi, Heikki; Karsten, Helena; Brown, Sue A.; Carvalho, João Alvaro; Donnellan, Brian; Shen, Jun; Tan, Bernard C.Y.; and Thouin, Mark F. (2017) "MSIS 2016 Global Competency Model for Graduate Degree Programs in Information Systems, Communications of the Association for Information Systems, Vol. 40, Article 18. Available at: Copyright 2017 by the Association for Information Systems and Association for Computing Machinery. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and full citation on the first page. Copyright for components of this work owned by others than the Association for Information Systems must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists requires prior specific permission and/or fee. Request permission to publish from: AIS Administrative Office, P.O. Box 2712 Atlanta, GA, Attn: Reprints or via from 2
4 MSIS 2016 A global effort 3
5 Joint AIS/ACM MSIS 2016 Task Force AIS Eija Helena Karsten Bernard C.Y. Tan Sue Brown João Alvaro Carvalho ACM Heikki Topi Brian Donnellan Mark Thouin Jun Shen Åbo Akademi, Finland (co-chair) National University of Singapore, Singapore University of Arizona, USA Universidade do Minho, Portugal Bentley University, USA (co-chair) Maynooth University, Ireland University of Texas at Dallas, USA University of Wollongong, Australia 4
6 MSIS 2016 A global effort Bernard Tan Heikki Topi Brian Donnellan Eija Karsten Jun Shen Sue Brown Mark Thouin João A Carvalho 5
7 MSIS 2016 Schedule 2015 April Task force meeting in Amsterdam Summer Conference panels (ECIS, PACIS, AMCIS) August 1 st draft for comments Autumn Data collection (universities, academics, industry) November MIS Academic Leadership Conference December Task force meeting during ICIS (Fort Worth, USA); AIS SIG-ED panel 2016 March 2 nd draft for comments Summer Conference panels (ECIS, PACIS, AMCIS) July 3 rd draft for comments August Task force meeting during AMCIS (San Diego, USA) Autumn Writing final draft November Submission of final version to AIS and ACM MALC 2016 December MSIS 2016 launched at ICIS (Dublin, Ireland) 6
8 CURRICULA RECOMMENDATIONS IN INFORMATION SYSTEMS 7
9 Curricula recommendations for IS 197x - ACM Curriculum Committee on Computer Education for Management McKenney, J. L., & Tonge, F. M. (1971). The state computer oriented curricula in business schools Commun. of the ACM, 14(7), July 1971, Teichroew, D. (1971). Education related to the use of computers in organizations. Commun. ACM, 14(9), Ashenhurst, R. L. (1972). Curriculum recommendations for graduate professional programs in information systems. Commun. ACM, 15(5), Couger, J. D. (1973). Curriculum recommendations for undergraduate programs in information systems. Commun. ACM, 16(12),
10 Curricula recommendations for IS 198x - ACM Curriculum Committee on Information Systems Jay F. Nunamaker, J. (1981). Educational programs in information systems: a report of the ACM curriculum committee on information systems. Commun. ACM, 24(3), Nunamaker, J. F., Couger, J. D., & Davis, G. B. (1982). Information Systems Curriculum Recommendations for the 80's: Undergraduate and Graduate Programs. Communications of the ACM, 25(11), DPMA DPMA Model Curriculum, Park Ridge, Illinois: Data Processing Management Association,
11 Curricula recommendations for IS IS x Couger, J. D., Davis, G. B., Dologite, D. G., Feinstein, D. L., Gorgone, J. T., Jenkins, A. M., Valacich, J. (1995). IS'95: Guideline for Undergraduate IS Curriculum. MIS Quarterly, 19(3), IS 97 Davis, G. B., Gorgone, J. T., Couger, J. D., Feinstein, D. L., & Longenecker, H. E. (1997). IS'97: Model Curriculum and Guidelines for Undergraduate Degree Programs in Information Systems. In A. o. I. T. P. (AITP) (Ed.): Association for Computing Machinery (ACM), Association for Information Systems (AIS), Association of Information Technology Professionals (AITP) (formerly DPMA) IS 90: The DPMA Model Curriculum for Information Systems for 4 Year Undergraduates. Park Ridge, Illinois: Data Processing Management Association, 1990 IS 90 10
12 Curricula recommendations for IS 200x MSIS 2000 Gorgone, J. T., Gray, P., Feistein, D., Kasper, G. M., Luftman, J. N., Stohr, E. A., Wigand, R. (2000). MSIS 2000: Model Curriculum and Guideline for Graduate Degree Programs in Information Systems. Communications of AIS, 3, Article 1. IS 2002 Gorgone, J. T., Davis, G. B., Valacich, J. S., Topi, H., Feinstein, D. L., & Herbert E. Longenecker, J. (2002). IS Model Curriculum and Guidelines for Undergraduate Degree Programs in Information Systems, ACM, AIS and AITP. 11
13 Curricula recommendations for IS 201x Topi, H., Valacich, J. S., Wright, R. T., Kaiser, K., J.F. IS 2010 Nunamaker, J., Sipior, J. C., & Vreede, G. d. (2010). IS 2010: Curriculum Guidelines for Undergraduate Degree Programs in Information Systems. Communications of the Association for Information Systems, 26, Article 18 MSIS 2016 Topi, Heikki; Karsten, Helena; Brown, Sue A.; Carvalho, João Alvaro; Donnellan, Brian; Shen, Jun; Tan, Bernard C.Y.; and Thouin, Mark F. (2017) "MSIS 2016 Global Competency Model for Graduate Degree Programs in Information Systems, Communications of the Association for Information Systems: Vol. 40, Article 18. Available at: 12
14 IS curricula recommendations: A long journey Longenecker, H.E., J., Feinstein, D., & Clark, J. D. (2013). Information Systems Curricula: A Fifty Year Journey. Information Systems Education Journal, 11(6), AIS - Association for Information Systems ACM Association for Computing Machinery AITP - Association of Information Technology Professionals (formerly DPMA Data Processing Management Association) IEEE Institute for Electrical and Electronics Engineers 13
15 IS VERSUS OTHER AREAS 14
16 The 2005 Computing Curricula (AIS, ACM, IEEE-CS) Differentiating among: Computer Engineering Computer Science Software Engineering Information Technology Information Systems Shackelford, R., McGettrick, A., Sloan, R., Topi, H., Davies, G., Kamali, R., & Lunt, B. (2006, March). Computing curricula 2005: The overview report. In ACM SIGCSE Bulletin (Vol. 38, No. 1, pp ). ACM. 15
17 The Computing Field Computing the goal-oriented activity that requires, benefits from, or creates computers is a vibrant and challenging academic and professional field. The expansion and evolution of computing led to the specialization of knowledge and the emergence of several related, but quite different from each other, computing disciplines. In order to improve understanding of this family of disciplines by newcomers, but also among computing practitioners, the Association for Computing Machinery (ACM), the Association for Information Systems (AIS) and the Computer Society of the Institute for Electrical and Electronic Engineers (IEEE-CS) have sponsored a set of reports that point out the commonalities and differences between the computing disciplines. This poster provides a synthetic interpretation of those reports, highlighting the problem space scope, main knowledge areas and core performance capabilities of each of the five major computing disciplines: computer engineering, computer science, information systems, information technology, and software engineering. Computer Engineering Computer Science Information Systems Information Technology Software Engineering Problem Space Scope Main Knowledge Areas Computer architecture & organization Computer systems engineering Digital logic Programming fundamentals Distributed systems Circuits & systems Electronics Software development fundamentals Algorithms & complexity Software engineering Programming languages Discrete structures Systems fundamentals Computer architecture & organization Foundations of information systems Data & information management Information systems strategy, management & acquisition Enterprise architecture Systems analysis & design Information technology infrastructure Project management Technical support Programming fundamentals Information management Information technology fundamentals Systems integration Mathematical fundamentals Interpersonal communication Computing essentials Software modeling & analysis Software design Software verification & validation Professional practice Mathematical & engineering fundamentals Project management Core Performance Capabilities Design and implement computing systems, computer-controlled equipment and communication software Maintain computing systems that involve the integration of software and hardware devices Design & implement software Develop solutions to computing problems Optimize programming solutions Prove theoretical results Devise new ways to use computers Improve organizational processes Exploit technological innovations Define information requirements Design enterprise architecture Secure data & infrastructure Manage information systems risks Train and support users Plan, select, configure & maintain information systems infrastructure Model, design, select, configure & manage databases Configure & integrate business applications Do small-scale & large-scale programming Develop software systems Manage software projects Implement information systems Define information systems technical requirements Sources CC (2006). Computing Curricula 2005 The Overview Report. ACM, AIS and IEEE-CS. CE (2004). Curriculum Guidelines for Undergraduate Degree Programs in Computer Engineering. IEEE-CS and ACM. CS (2013). Curriculum Guidelines for Undergraduate Degree Programs in Computer Science. ACM and IEEE. IS (2010). Curriculum Guidelines for Undergraduate Degree Programs in Information Systems. ACM and AIS. IT (2008). Curriculum Guidelines for Undergraduate Degree Programs in Information Technology. ACM and IEEE-CS. SE (2004). Curriculum Guidelines for Undergraduate Degree Programs in Software Engineering. IEEE-CS and ACM. Produced by Filipe de Sá-Soares, PhD fss@dsi.uminho.pt Department of Information Systems Centro ALGORITMI School of Engineering University of Minho Guimarães, Portugal University of Minho School of Engineering May 2014 Version
18 Problem Space of Computing 17
19 The Computing Field Computing the goal-oriented activity that requires, benefits from, or creates computers is a vibrant and challenging academic and professional field. The expansion and evolution of computing led to the specialization of knowledge and the emergence of several related, but quite different from each other, computing disciplines. In order to improve understanding of this family of disciplines by newcomers, but also among computing practitioners, the Association for Computing Machinery (ACM), the Association for Information Systems (AIS) and the Computer Society of the Institute for Electrical and Electronic Engineers (IEEE-CS) have sponsored a set of reports that point out the commonalities and differences between the computing disciplines. This poster provides a synthetic interpretation of those reports, highlighting the problem space scope, main knowledge areas and core performance capabilities of each of the five major computing disciplines: computer engineering, computer science, information systems, information technology, and software engineering. Computer Engineering Computer Science Information Systems Information Technology Software Engineering Problem Space Scope Main Knowledge Areas Computer architecture & organization Computer systems engineering Digital logic Programming fundamentals Distributed systems Circuits & systems Electronics Software development fundamentals Algorithms & complexity Software engineering Programming languages Discrete structures Systems fundamentals Computer architecture & organization Foundations of information systems Data & information management Information systems strategy, management & acquisition Enterprise architecture Systems analysis & design Information technology infrastructure Project management Technical support Programming fundamentals Information management Information technology fundamentals Systems integration Mathematical fundamentals Interpersonal communication Computing essentials Software modeling & analysis Software design Software verification & validation Professional practice Mathematical & engineering fundamentals Project management Core Performance Capabilities Design and implement computing systems, computer-controlled equipment and communication software Maintain computing systems that involve the integration of software and hardware devices Design & implement software Develop solutions to computing problems Optimize programming solutions Prove theoretical results Devise new ways to use computers Improve organizational processes Exploit technological innovations Define information requirements Design enterprise architecture Secure data & infrastructure Manage information systems risks Train and support users Plan, select, configure & maintain information systems infrastructure Model, design, select, configure & manage databases Configure & integrate business applications Do small-scale & large-scale programming Develop software systems Manage software projects Implement information systems Define information systems technical requirements Sources CC (2006). Computing Curricula 2005 The Overview Report. ACM, AIS and IEEE-CS. CE (2004). Curriculum Guidelines for Undergraduate Degree Programs in Computer Engineering. IEEE-CS and ACM. CS (2013). Curriculum Guidelines for Undergraduate Degree Programs in Computer Science. ACM and IEEE. IS (2010). Curriculum Guidelines for Undergraduate Degree Programs in Information Systems. ACM and AIS. IT (2008). Curriculum Guidelines for Undergraduate Degree Programs in Information Technology. ACM and IEEE-CS. SE (2004). Curriculum Guidelines for Undergraduate Degree Programs in Software Engineering. IEEE-CS and ACM. Produced by Filipe de Sá-Soares, PhD fss@dsi.uminho.pt Department of Information Systems Centro ALGORITMI School of Engineering University of Minho Guimarães, Portugal University of Minho School of Engineering May 2014 Version
20 IS versus other areas Markets Businesses Organizations Organizational Processes IT Applications Platforms for IT Applications Computing and Communications Infrastructures Computers, Peripherals, Networks Electronic Devices 2017 JAC UMinho 19
21 IS versus other areas Markets Businesses Organizations Organizational Processes IT Applications Platforms for IT Applications Computing and Communications Infrastructures Computers, Peripherals, Networks Business, Management, Electronic Devices 2017 JAC UMinho 20
22 IS versus other areas Markets Businesses Organizations Organizational Processes Business, Management, Computer Science IT Applications Platforms for IT Applications Computing and Communications Infrastructures Computers, Peripherals, Networks Electronic Devices 2017 JAC UMinho 21
23 IS versus other areas Markets Businesses Organizations Business, Management, Computer Science Organizational Information Processes Systems IT Applications Platforms for IT Applications Computing and Communications Infrastructures Computers, Peripherals, Networks Electronic Devices 2017 JAC UMinho 22
24 IS versus other areas Information Social world - beliefs, expectations, commitments, contracts, social laws, culture,... Pragmatics - intentions, communication, conversations, negotiations, speech acts,... Semantics - meanings, propositions, validity truth, signification, denotations,..., Syntatics - formal structure, language, logic, data, records, deduction, software, files,... Empirics - pattern, variety, noise, entropy, channel capacity, codes, efficiency, redundancy,... Physical world - signals, traces, physical destinctions, hardware, physical tokens, component density, speeds, economics, laws of nature,... 23
25 IS versus other areas Information Social world - beliefs, expectations, commitments, contracts, social laws, culture,... Pragmatics - intentions, communication, conversations, negotiations, speech acts,... Semantics - meanings, propositions, validity truth, signification, denotations,..., Syntatics - formal structure, language, logic, data, records, deduction, software, files,... Empirics - pattern, variety, noise, entropy, channel capacity, codes, efficiency, redundancy,... Electronics Physical world - signals, traces, physical destinctions, hardware, physical tokens, component density, speeds, economics, laws of nature,... 24
26 IS versus other areas Information Social world - beliefs, expectations, commitments, contracts, social laws, culture,... Pragmatics - intentions, communication, conversations, negotiations, speech acts,... Semantics - meanings, propositions, validity truth, signification, denotations,..., Computer Science Syntatics - formal structure, language, logic, data, records, deduction, software, files,... Empirics - pattern, variety, noise, entropy, channel capacity, codes, efficiency, redundancy,... Electronics Physical world - signals, traces, physical destinctions, hardware, physical tokens, component density, speeds, economics, laws of nature,... 25
27 IS versus other areas Information Social world - beliefs, expectations, commitments, contracts, social laws, culture,... Pragmatics - intentions, communication, conversations, negotiations, speech acts,... Information Systems Semantics - meanings, propositions, validity truth, signification, denotations,..., CS Syntatics - formal structure, language, logic, data, records, deduction, software, files,... Empirics - pattern, variety, noise, entropy, channel capacity, codes, efficiency, redundancy,... Electronics Physical world - signals, traces, physical destinctions, hardware, physical tokens, component density, speeds, economics, laws of nature,... 26
28 The IS area Market Global Society Enterprise Business model Business Organization Governance Customer experience Organizine Adaptation, Learning, Innovation International National Regional Local City Community Interface Computation engine Communications engine Storage engine External vigilance (intelligence), prospective Plan, monitor, control, command Process Project Collective action I N F O R M A T I O N Cognition Communication Group IT Application Collaboration, Coordination Team Work unit Family Individual Decision-making Work Leisure Social Life Human and Social Pursuits and Affairs 2017 JAC UMinho IT Infrastructure Information Technology 27
29 The IS area Market Global Society Enterprise Business model External vigilance (intelligence), prospective Business Plan, monitor, control, command Collaboration, Coordination Organization Process Governance Project Customer experience Organizine Business, Strategy, Management, Administration, Adaptation, Learning, Innovation Team International National Regional Local Group Community Collective action City Information Communication Science I N F O R M A T I O N Cognition Interface Computation engine Communications Computer engine Science, Software Engineering, Informatics, IT Application Storage engine Work unit Family Individual Decision-making Work Leisure Social Life Human and Social Pursuits and Affairs 2017 JAC UMinho IT Infrastructure Information Technology 28
30 The IS area Market Global Society Enterprise Business model External vigilance (intelligence), prospective Business Plan, monitor, control, command Collaboration, Coordination Organization Process Governance Project Customer experience Organizine Business, Strategy, Management, Administration, Adaptation, Learning, Innovation Team International National Regional Local Group Community Collective action City Information Systems Information Communication Science I N F O R M A T I O N Cognition Interface Computation engine Communications Computer engine Science, Software Engineering, Informatics, IT Application Storage engine Work unit Family Individual Decision-making Work Leisure Social Life Human and Social Pursuits and Affairs 2017 JAC UMinho IT Infrastructure Information Technology 29
31 The IS area Information Information Quality IT Application Intention to Use Use System Quality Net Impacts User Satisfaction Service Quality IT Infrastructure Human behavior Human and social pursuits DeLone, W. H., & McLean, E. R. (2016). Information Systems Success Measurement. Foundations and Trends in Information Systems, 2(1),
32 Activities of IST professionals The IS area Professional activities involving the establishment or change of human pursuits and entities Professional activities addressing information organization, storage, dissemination,... Professional activities involving the creation or improvement of ITrelated artifacts (to be used in human and social pursuits) make use of Human and social pursuits and affairs inescapable in Information roused by IT artifacts designed, built, and deployed to enhance / enable Perspective privileging the human and social pursuits and their establishment and change Perspective privileging the IT artifacts and their creation and improvement Systems thinking Perspective privileging information, its role in human and social pursuits, and how it is roused by IT JAC UMinho
33 Macro-activities of IS professionals information and IT-based artefacts in human and social pursuits and affairs - (re)engineering of human activity pursuits and organizations (structures), addressing their information processing sphere, aiming at realizing potential benefits from the use of IT, thus involving the implantation of IT applications, artefacts and services; - management of information, of IT and of IT-related resources and aspects in organizational units, aiming at assuring that they contribute to the well-being of the embracing human activity pursuits; - policy-making (at regional, national, multi-national or global levels) concerning social, economic, political and cultural facets sensible to the influence of IT-related developments; - information objects - setting up information structures and architectures and information processing structures for enterprise and society functions related with control, command, intelligence (competitive vigilance), learning, adaptation and innovation; - management of information objects; - make use of computable languages to describe information objects; - exploit IT applications and platforms to rouse information objects; - IT-based artefacts - engineering of IT applications capable of addressing the requirements of enterprises; - installation, configuration and tuning of IT applications; - selection, installation, configuration and tuning of IT platforms (e.g., DBMS, DW, WFMS, BI, etc.) that support IT applications; - definition of requirements and assessment of compliance and performance of IT infrastructural services; - management of core processes in the software industry sector; JAC UMinho 32
34 The IS area Demands knowledge and competencies related to the adoption, use and value exploitation of IT in human and social pursuits and affairs; Computer Science/Software Engineering For most situations, IT applications and platforms exist on a COTS/RUSP (*) basis; Business/Strategy/Management The adoption, use and value exploitation of IT applications and platforms are complex issues demanding specialized knowledge and competencies; (*) COTS Commercial off-the-shelf; RUSP Ready to Use Software Products 33
35 The IS area - Jobs (within IT-in-general) 34
36 The IS area - Jobs (within IT-in-general) 35
37 The IS area - Jobs (within IT-in-general) 36
38 The IS area - Research A well established area of research AIS Association for Information Systems ( 37
39 The IS area Global reach Regional structure (Americas; Europe, Middle East and Africa; Asia-Pacific) Chapters (countries, states) Students chapters Journals (JAIS, CAIS) and affiliated journals Conferences (ICIS (38 th Seoul, South Korea), AMCIS (23 th Boston, USA), ECIS (25 th Guimarães, Portugal), PACIS (21 st Langkawi, Malaysia) and affiliated conferences SIG Special Interest Groups Various resources Eduglopedia
40 Global reach Regional structure (Americas; Europe, Middle East and Africa; Asia-Pacific) Chapters (countries, states) Students chapters Journals (JAIS, CAIS) and affiliated journals Conferences (ICIS (38 th Seoul, South Korea), AMCIS (23 th Boston, USA), ECIS (25 th Guimarães, Portugal), PACIS (21 st Langkawi, Malaysia) and affiliated conferences SIG Special Interest Groups Various resources Eduglopedia
41 MSIS CONTENT 40
42 Premises MSIS is a professional practice master s degree that always integrates the development of competencies in the realms of: information systems (including both computing and IT and IS management) specific domain of practice individual foundational competencies MSIS is based on a completed undergraduate degree that provides a foundation in all three major competency realms Missing competencies can be developed with pre-program bridge courses. 41
43 MSIS 2016 High-Level Realms Information Systems Competencies Including Computing and IS Management Domain of Practice Competencies Individual Foundational Competencies 42
44 Premises MSIS is a professional practice master s degree that always integrates the development of competencies in the realms of: information systems (including both computing and IT and IS management) specific domain of practice individual foundational competencies MSIS is based on a completed undergraduate degree that provides a foundation in all three major competency realms Missing competencies can be developed with pre-program bridge courses. MSIS does not have any general expectations regarding prior professional experience (although an individual program can set its own professional experience requirements) The target professional profiles of various MSIS programs vary 43
45 Premises MSIS does not have any general expectations regarding prior professional experience (although an individual program can set its own professional experience requirements) The target professional profiles of various MSIS programs vary 44
46 Premises The central element of this recommendation comprises specifications for a hierarchy of competency areas, competency categories, and sample competencies for IS. In addition, it provides general descriptions of required areas of individual foundational competencies and examples of areas of domain of practice competencies. Different professional profiles require different sets of competencies. MSIS 2016 specifies four levels at which a student can attain competencies in a category: Awareness, Novice, Supporting (role), and Independent (contributor). A competency profile specifies for each competency category the level the graduates of a program should attain. 45
47 Competency Specification Hierarchy for Areas of IS Competencies Area of IS Competency (9) High-level competency specifications Description High-level area dimensions Competency categories (4 12 per area) Sample competencies (3 9 per category) 46
48 Graduate Competencies vs. Course Learning Objectives 47
49 Overall Competency Architecture 48
50 Areas of Information Systems Competencies 49
51 Competency Categories and Minimum Attainment Levels 50
52 Individual Foundational Competencies Critical thinking Creativity Collaboration and team work Ethical analysis Intercultural competency Leadership Mathematical and statistical competencies Negotiation Oral communication Problem solving Written communication 51
53 52
54 MSIS PROCESS 53
55 MSIS Process Task Force coordination Weekly conference calls involving the co-chairs Monthly conference calls involving all the task force members 3 meetings April 2015; December 2015; August 2016 Identification and analysis of MS IS programs Europe, Middle East and Africa; Americas; Asia-Pacific Survey on IS competences Academy and Industry Interim deliverables made available with worldwide calls for feedback August 2015, March 2016, and July 2016 Analysis of frameworks of competencies of IS and IT professionals e-cf, SFIA, Panels in major IS conferences ECIS 2015 & 2016, PACIS 2015 & 2016, AMCIS 2015 & 2016, MIS Academic Leadership Conference (MALC) 2015, AIS SIG-ED 2015, + national events) 54
56 USING THE MSIS 2016 TO DESIGN A MSIS PROGRAM 55
57 56
58 THANK YOU FOR YOUR ATTENTION QUESTIONS? 57
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