SCTE PROFESSIONAL CERTIFICATION ROADMAP

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2 SCTE PROFESSIONAL CERTIFICATION ROADMAP Pam Nobles, BCSS-E, BCT-E, BDS-E, BTS-E, BTCS-E, BTCS-Data-E SCTE, Senior Director, Education and Certification

3 AGENDA Certifications Types Origin of SCTE Certifications SCTE Certification Prep Courses Certification and Career Progression Certificate vs. Certification SCTE Certification Benefits to Our Industry, Individuals, Cable Operators Steps to Certification 1-Prepare for SCTE Certification 2-Take Exam 3-Maintain SCTE Certification 4-promote SCTE Certification Special Certification Status Find Certified professionals Questions?

4 CERTIFICATION THROUGH SCTE Types: SCTE Professional Certifications SCTE Professional External Certifications Certifications help ensure an individual has the knowledge to perform a specific job or task. SCTE Certificate Programs

5 CERTIFICATE VS. CERTIFICATION Final Course Test Tests individual s knowledge of course content Course content is necessary to pass exam Test and quizzes are integral part of learning process Test included in course registration fee Driven by course designer Used by cable operators to test knowledge Certification Exam Tests individual s knowledge of the job Course is not needed to pass the exam (the course does support exam questions) Certification exam is not part of the learning process Separate registration fee for each exam (take 1x per fee) Driven by industry Used by cable operators to test knowledge

6 ORIGIN OF SCTE CERTIFICATIONS Industry input (CAP, Standards, CableLabs, Chapters) Subcommittee is made up of industry leaders Working Group is made up of SMEs Working group established to oversee certification development.

7 Certification Prep Courses: Broadband Premises Installation BCSS BDS BTS BTCS DVEP DEP p7

8 WiFi+ Broadband Wireless Technician Certification Prep Courses: Broadband Premises Installation BCSS BDS BTS BTCS DVEP DEP p8

9 SAMPLE CAREER PATH Job Titles Network Engineer Network Engineer Headend Tech Maintenance Tech Line Tech Commercial Tech Installer, Installer/Tech, Field Tech Online Course Digital Video Engineering Professional (DVEP) DOCSIS Engineering Professional (DEP) Broadband Telecomm Center Specialist (BTCS) Broadband Transport Specialist (BTS) Broadband Distribution Specialist (BDS) Business Class Services Specialist (BCSS) Broadband Premises Installer (BPI) Certification

10 SAMPLE HEADEND CAREER PATH Level Course Timeframe (Months) Certification Headend Tech 1 Broadband Distribution Specialist (BDS) Broadband Transport Specialist (BTS) Fundamentals of Video: SDV, Digital Video and MPEG CCNA1 3 Headend Tech 2 CCNA2 CCNA3 3 3 CCNA4 3 Headend Tech 3 Broadband TelecomCenter Specialist DOCSIS Engineering Professional 6 6 Headend Manager Train the Trainer Online/ On site Assessment

11 CONTRACTOR CERTIFICATION PROGRAM Benefits for Cable System Operators Contracting Organizations Contractors

12 SELF-STUDY / CONTRACTOR-LED Broadband Installation and Service Guidebook and online course BPI Certification (using virtual proctoring)

13 WHY CERTIFY? SCTE Certification Benefits Our industry Individuals Cable Operators

14 WHY CERTIFY? Industry Benefits Enhances broadband s image Helps raise the bar on technical knowledge Proves to customers/competitors industry is committed to excellence Competitive advantage. Companies that support certification will rise above their competitors Certification inspires customer confidence

15 WHY CERTIFY? Individual Benefits Demonstrate possesses solid knowledge of cable telecommunications technologies Drive, self-discipline, overall professionalism and organization to prepare for this significant achievement Higher pay, promotions, new job opportunities Consistency transportable to other companies Certified individuals stand out from the crowd

16 WHY CERTIFY? Operator Benefits Help operators realize measureable performance improvements Less service calls Less repeat calls Reduces customer churn For additional info please see Suddenlink s case study on scte.org Interval handouts

17 1-PREPARE FOR SCTE CERTIFICATION Resources for each Certification Download Certification Topics and Competencies Learn about BPI Certification Study Resources p17

18 2-TAKE EXAM Purchase Exam Non-members must first create an account p18

19 2-TAKE EXAM Select "Take Exam" from Certification Menu

20 2-TAKE EXAM Currently open-book, 50-question, multiple-choice 2 hours for Specialist/3 hours Engineering Passing 76 % If failed, study topics ed When Pass Certificate and recognition insignia (patch) Name added to SCTE's website as a distinguished individual who has earned SCTE certification

21 3-MAINTAIN SCTE CERTIFICATION Certification Valid for Three Years To Maintain Certification Status: Retake exam Earn Recertifications Units (RUs) 12 or 21 Document! Recertification Window Complete SCTE Recertification Form Form on Use Recertification Unit Table as a Guide p21

22 4-PROMOTE SCTE CERTIFICATION Market Expertise and Advance Your/Their Career! Personal Identification [BPI] Personal Communications Display Your Certification Certificate Promote Your Certification at Work Your Company Your SCTE Chapter Local Media Exposure National Media Exposure Press release templates available p22

23 SPECIAL CERTIFICATION STATUS Emeritus Certification Status Continuously certification for 21 years SCTE Retired Certification Status Retired SCTE Member

24 FIND CERTIFIED PROFESSIONALS

25 FIND CERTIFIED PROFESSIONALS

26 SCTE CERTIFICATION ROADMAP Questions?