CONFERENCE ON SERVICE SCIENCE, MANAGEMENT & ENGINEERING (SSME):

Transcription

1 CONFERENCE ON SERVICE SCIENCE, MANAGEMENT & ENGINEERING (SSME): Towards Philippine Global Competitiveness In Offshoring & Outsourcing August 5-8, 2008 Audio-Visual Room, CICT Building C.P. Garcia Ave., Diliman, Quezon City

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3 Situated in a typhoon-free zone with a land area of 244,000 hectares. 3 Times larger than the entire Metro Manila 7.8 Times bigger than the size of Cebu

4 Total Population is 1.5 M Total workforce of 775,000 Employment rate is 89%

5 Most Competitive City in the Philippines (Urban Category), with the lowest cost of doing business based on the competitiveness survey of Asian Institute of Management

6 Most Liveable City in the Philippines, Source: Asiaweek and in Asia's Top 20

7 Davao City has 42 colleges out of 46 in the region. 3 belonging in the Top 20 in the Country: Ateneo de Davao, University of the Philippines in Mindanao and San Pedro College

8 Quality Education 14 Colleges and Universities in the region with Centers of Excellence in Business, Education, Engineering, Nursing

9 Ripe for BPO Employment 15,731 graduates recorded for schoolyear Education (2,715) and Commerce (2,707) are the top courses.

10 The Davao Situation: PEOPLE FACTOR and the BPO 3 key OCC* Indexes of popular outsourcing destinations: Educational Institutions Size and skill of workforce English Proficiency *Offshore Offshore City Competitiveness Source: neo IT

11 Davao City was declared as an IT Hub in the Philippines by the National Telecommunications Office per Memorandum #

12 Davao City ranks high as an attractive ICT investment location by the Commission on Information and Communications Technology

13 ICT Scorecard Location: DAVAO CITY Workforce Potential Telecom Infrastructure Real Estate Vendor Support LGU/Community Support Power Infrastructure Transport Infrastructure Incentives Quality of Life Weakness Strength TOTAL SCORE 85/90

14 EXISTING BPO COMPANIES Davao City Call Centers 16 Medical Transcription 8 Software Devt/BPO 15 Animation/Web Devt 6 Graphics and Eng g 1 Source: Business Bureau, DTI XI

15 AVAILABLE BPO TRAINING FACILITIES Davao City Trng Institutions Call Centers Training 6 JIB E-Academy, E Interface Computer College, Aim High Medical Transcription Training Schools Software Development Training Institutions 4 MTC, BLS, DFTCC, St Albans 12 I-Think Technologies, CISCO Academy consortium, Davao ICT Incubation Center

16 MISSION To create and sustain synergy among multistakeholders towards the development of a dynamic ICT ecosystem in the areas of human resources, infrastructure, business climate and governance.

17 MEMBER-ORGANIZATIONS Hardware/Software Association of Computer Vendors of Mindanao Association of Solution Integrators in Davao DabaweGNU,, Inc. (FOSS) Technical Support Association of Davao Corporate ICT Association of Davao Davao Inventors Group Business/Business Process Outsourcing Transcription Alliance of Davao Inc. Business Process Outsourcing Association of Davao Inc (BPOADI) Internet Café Association of Davao Academe Philippine Society of IT Educators - XI (PSITE-XI) Council of Deans of Engineering - XI (CODE-XI)

18 MISSION To create and sustain synergy among multi- stakeholders towards the development of a dynamic ICT ecosystem in the areas of human resources, infrastructure, business climate and governance.

19 GOALS Form strategic partnerships with all ICT stakeholders (sub-sector sector players and partner agencies); pursue collaborative efforts to achieve synergy Advocate and help create laws, policies and procedures conducive to the development of ICT businesses and e-governancee Create, support and implement programs that help train and deliver competent and skilled ICT professionals and technopreneurs meeting global standards and requirements Ensure the availability, accessibility and affordability of ICT products and services thru an effective infrastructure network

20 STRATEGIES Chamber and ICT Davao linkages Technopreneurship program Academe/ TVI CHED/TESDA collaboration CICT-LGU IDI collaboration on proactive interventions Capacity-building for existing technopreneurs/ SMEs