AQS. Special BOGO Offer! Fall / Winter Your Management Systems Solutions Provider. details on pg. 4

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1 Fall / Winter AQS ISO 9001 ISO ISO ISO ISO ISO IATF ISO AS9100 AS9110 FSSC ISO Special BOGO Offer! details on pg. 4 Your Management Systems Solutions Provider

2 About AQS» AQS Solutions provides training in support of organizational improvement and implementation of international management system standards. We successfully participated in the RAB pilot project for ISO 9001 Lead Auditor Training in 1993 and the ISO Lead Auditor Training in No organization has been doing RABQSA/Exemplar Global Certified Lead Auditor Training longer than AQS Solutions. Established in 1989, we have grown to offer a full range of innovative training services to industry, government, non-profit, and service in areas of Quality, Environment, Energy, Food Safety, and Occupational Health and Safety. Our full time staff and regional technical experts are fully qualified to provide the support you need. Our Qualifications The AQS skill set includes trainers with technical expertise in: Manufacturing Food Risk Management Government Automotive Aerospace Service Health Care Occupational Health and Safety Military Air Pollution HACCP Medical Device Agribusiness Resource Management Energy Pollution Prevention Business Continuity Emergency Preparedness Energy Management Instructors real life examples really brought a dry subject to life for me! ~Stephanie This was honestly one of the best trainings I have ever attended! ~Melanie Table of Contents Webinars 3 ISO 9001: AS9100: IATF New! ISO 45001:2018 5, 7 ISO 13485: ISO 14001: ISO 9001 ISO 9001 ISO ISO ISO ISO IATF IATF ISO ISO ISO

3 » Online Training Webinars Time is running out to implement and audit to the changes in ISO 9001:2015, ISO 14001:2015, AS9100D, and ISO » Auditor Transition Training for ISO 9001:2015/AS9100D/ISO 14001:2015 & ISO 45001:2018 $395 September 4-5 9:00 am 1:00 pm both days (Central Time) This course is intended for auditors (external and internal auditors). It will cover the specific differences between the old and new requirements from an auditor s perspective. This course will emphasize the concepts that will be difficult to audit including new requirements that are less prescriptive, including for example; not requiring procedures and records, risk based thinking, knowledge management, and many others.» Documentation for ISO 9001:2015/AS9100 (Rev D)/ISO 14001:2015 & ISO 45001:2018 $395 September 6-7 9:00 am 1:00 pm both days (Central Time) This webinar places documentation in their proper place as one of many tools used by organizations to assure results. By attending this webinar, you will understand how to determine when traditional documents are needed and how to configure documentation to meet the requirements of ISO 9001:2015, ISO 14001:2015, AS9100:2016, and ISO 45001:2018.» ISO 9001:2015 Overview $145 Choose one of these three dates: September 12 9:00 am 1:00 pm (Central Time) October 31 9:00 am 1:00 pm (Central Time) December 19 9:00 am 1:00 pm (Central Time) This four-hour web session is designed for auditors, managers, and executives that need to understand the requirements of ISO 9001 and the implications for their organizations. The goal is to provide decision-makers with information that will help them to provide direction for their existing or planned ISO 9001:2015 quality management system.» AS9100:2016 (Rev. D) Overview $145 Choose one of these three dates: September 13 9:00 am 1:00 pm (Central Time) November 1 9:00 am 1:00 pm (Central Time) December 20 9:00 am 1:00 pm (Central Time) This four-hour web session is designed for auditors, managers, and executives that need to understand the requirements of AS9100 and the implications for their organizations. The goal is to provide decision-makers with information that will help them to provide direction for their existing or planned AS9100:2016 (Rev. D) quality management system. Register for these webinars today at aqsperformance.com AS9100 AS9110 FSSC ISO ISO

4 Special BOGO Offer Register for a public class and get a second seat at half price! Look for dates in green for eligible locations. Valid for public courses held in October, November, or December of Not valid in combination with any other discounts or offers. ISO 9001: Hour Certified Lead Auditor» $1895, as low as $1422 September September September September Phoenix Pittsburgh Seattle December 3-7 December 3-7 San Antonio Charlotte Five Days 3.6 CTUs Schedule: Days 1-2 7:30 am 6:45 pm Days 3-4 7:30 am 5:30 pm October 1-5 October 8-12 October October Oct. 29- Nov. 2 November 5-9 November 5-9 November November Washington, DC Dallas New Orleans Detroit Manchester, NH Atlanta Philadelphia Sacramento January 7-11 January January Jan. 28- Feb. 1 February 4-8 February February Feb. 25-Mar. 1 Hartford, CT Houston Salt Lake City Chicago Nashville St. Louis Buffalo ISO 9001: Day Certified Internal Auditor» $1295, as low as $972 September September September September Phoenix Pittsburgh Seattle December 3-5 December 3-5 December December San Antonio Charlotte Three Days 2.3 CTUs Schedule: 8:00 am 6:00 pm October 1-3 October 8-10 October October October November 5-7 November 5-7 November November Washington, DC Dallas New Orleans Detroit Manchester, NH Atlanta Philadelphia Sacramento January 7-9 January January January February 4-6 February February February Hartford, CT Houston Salt Lake City Chicago Nashville St. Louis Buffalo Interested in hosting a course at your location? Contact us at and save an additional 10% if you hold your on-site course in October, November, or December of ISO 9001 ISO ISO IATF ISO

5 FSSC 22000, AS9100, IATF 16949, & ISO FSSC (ISO ISO 22002) Food Safety Lead Auditor Training» $1995, as low as $1497 Five Days 3.6 CTUs Schedule: Days 1-4 7:30 am 6:00 pm FSSC Exemplar Global Certified Examinations FS, AU and TL are administered during the course. October New Orleans February AS9100:2016 (Rev D) 40-Hour Certified Aerospace Lead Auditor» $1995, as low as $1497 Five Days 4.0 CTUs Schedule: Days 1-4 7:30 am 7:00 pm September October February Seattle AS9100 (Rev D) AS9100:2016 (Rev D) 3-Day Certified Internal Auditor Training» $1395, as low as $1047 Three Days Schedule: 8:00 am 5:30 pm AS9100 (Rev D) November January Manchester, NH Houston ISO 9001:2015 Lead Auditor Training with Automotive Industry Focus (IATF 16949)» $1995, as low as $1497 Five Days 3.6 CTUs Schedule: Days 1-2 7:30 am 7:00 pm Days 3-4 7:30 am 5:30 pm IATF October February Dallas Charlotte Nashville ISO 45001: Hour Certified Lead Auditor» $1895, as low as $1422 Five Days 3.6 CTUs Schedule: Days 1-2 7:30 am 6:30 pm Days 3-4 7:30 am 6:00 pm October ISO 45001:2018 Visit aqsperformance.com or call for course information and to register. AS9100 AS9110 FSSC ISO ISO

6 ISO & ISO ISO 14001: Hour Certified Lead Auditor» $1895, as low as $1422 September September September September Phoenix Pittsburgh Seattle December 3-7 December 3-7 San Antonio Charlotte Five Days 3.6 CTUs Schedule: Days 1-2 7:30 am 6:30 pm Days 3-4 7:30 am 6:00 pm October 1-5 October 8-12 October October Oct. 29-Nov. 2 November 5-9 November 5-9 November November Washington, DC Dallas New Orleans Detroit Manchester, NH Atlanta Philadelphia Sacramento January 7-11 January January Jan. 28- Feb. 1 February 4-8 February February Feb. 25-Mar. 1 Hartford, CT Houston Salt Lake City Chicago Nashville St. Louis Buffalo 36-Hour Certified Lead Auditor with Medical Device Focus (ISO 13485:2016)» $1995, as low as $1497 Five Days 2.3 CTUs Schedule: Days 1-3 7:30 am 7:00 pm Day 4 7:30 am 5:30 pm September September November January February Phoenix Sacramento Houston Process Validation Focus for Medical Device, Pharmaceutical, and Combination Product Manufacturing» $2295, as low as $1722 Three Days 2.3 CTUs Schedule: 8:00 am 5:00 pm This course will help those responsible for planning and operating a compliant validation program to fully understand the regulatory requirements for process validation and their relationship to the Medical Device QSR and Pharmaceutical cgmps, as well as how to meet the new ISO 13485:2016 and ISO 9001:2015 validation requirements. October December Dallas Interested in hosting a course at your location? Contact us at and save an additional 10% if you hold your on-site course in October, November, or December of ISO 9001 ISO ISO IATF ISO

7 » Ready for ISO 45001? Prepare for the move from OHSAS to ISO 45001» ISO 45001:2018 The Path Forward $995 2-Days CTUs 1.6 8:00 am 5:00 pm This course is intended for Management at all levels, OHSMS personnel, and others who need to understand the requirements of ISO 45001:2018; what the requirements mean for their organization, and the steps their organization must take to update their current OHSMS to meet the requirements of ISO 45001:2018. At the end of this course, each participant will leave with a formal, documented, and detailed plan that is specific to the needs of their organization. This plan will provide the details you will need to move your organization forward to accomplish two objectives: 1. Meet the requirements and provide evidence that requirements have been met. 2. Achieve the embedded benefits contained in ISO 45001:2018. Benefits will focus on the organization s workers and other interested parties. August October December 10-11» Risk Management Essentials and Implementation Strategies $495 1 Day CTUs.8 8:00 am 4:30 pm This course provides coverage of the risk and opportunity management requirements within ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, as well as the implications these requirements have for your organization. It will include the steps necessary to demonstrate that the risk and opportunity requirements have been met and return value to the organization. August 29 October 24 December 12» ISO 45001:2018 Auditor Transition Training $995 2 Days CTUs 1.6 8:00 am 5:00 pm This course is intended for auditors (external and internal auditors). It will cover the specific differences between the OHSAS requirements and ISO 45001:2018 requirements from an auditor s perspective. This course will emphasize the concepts that will be difficult to audit, including new requirements that are less prescriptive, such as: not requiring procedures and records and many others.» Register for all 3 sessions for a package price of $1995* Please note that there is some subject matter overlap when taking all three courses. * Early and multiple registration discounts do not apply when registering for all three sessions, see website for details. Special BOGO Offer August October December Register for a public course with dates in green, and get a second seat in that course at half price. (See page 4 for details) AS9100 AS9110 FSSC ISO ISO

8 Online Training AQS and QualityWBT Center for Education have teamed up to meet many of your learning needs. Certificates for continuing education units (CTUs) are issued for completed courses. Every course has practical information and value-added job aids. Classes are specifically geared toward business needs and self-improvement. All web-based training is 100% asynchronous, at your own place and pace. Web-based training may meet your needs. 1. Are your training needs knowledge based (information about a topic) as opposed to experiential based (learning manual techniques such as CPR training)? 2. Do you need to stretch your training dollars? 3. Are you looking for ways to improve the effectiveness of your training? 4. Are travel costs an important factor? 5. Is it difficult to schedule training times because of employee schedules? 6. Is it important that everyone trained get the same message/ information? 7. Do students have access to the internet at work or at home? 8. Is it important to keep a record of the training? 9. Do you need immediate access to current training records? 10. Are student capabilities to learn spread over a wide range? 11. Do you prefer training with lots of job aids? 12. Do you want training that is fully Certified and results in recognized CTUs? 13. Do you have students at multiple sites? 14. Do you need a proven training class that has a record of success? If you find yourself saying yes to the above questions, webbased training may be an attractive training alternative for you to consider. Standards New! Management Briefing for Transitioning to ISO 9001:2015 New! ISO 9001:2015 Comprehensive Transition Training QMS Concepts and Controls ISO Lesson Guide: 9001 Made Easy ISO 9001 Requirements from A to Z ISO 9001:2015 Certified Lead Auditor Training: Part I & II ISO Implementation Guide: Step-by-step Guide ISO Requirements from A to Z ISO 14001:2015 Certified Lead Auditor Training: Part I & II Identifying Environmental (ISO 14001) Aspects and Impacts IATF Requirements from A to Z IATF Certified Lead Auditor Training IATF Overview and ISO 9001/QS9000 Transition ISO Requirements from A to Z ISO Certified Lead Auditor Training: Part I & II ISO 9004 Checklist for Performance Improvement IATF Introduction Auditing New! eauditing Fundamentals: Virtual Communications and Remote Auditing Auditing (CQA) Fundamentals I Auditing (CQA) Fundamentals II Auditing (CQA) Fundamentals III Auditing (CQA) 2004 BOK Additions Training Internal Auditing Basics Process Auditing Techniques Continual Improvement Assessment: Promoting and Sustaining Business Results Improvement Skills and Tools Root Cause Analysis: Solve Problems by Eliminating Causes Continual Improvement Assessment: Promoting and Sustaining Business Results FMEA for Beginners: Taking Preventive Action Improvement Tools and Techniques Measuring and Managing Customer Satisfaction Identifying Environmental (ISO 14001) Aspects and Impacts Measurement System Analysis (MSA) for Beginners: Know Your Sources of Error Go to for more information. ISO ISO ISO ISO ISO ISO IATF IATF SEP ISO ISO

9 The most trusted certification body People, products, and companies require expertise and independence. What are you looking for? Founded over 90 years ago, DEKRA Certification, Inc. (DCI) has played a significant role in contributing to product safety and quality management aspects ever since. DCI and AQS Solutions are both part of DEKRA SE, which is one of the world s leading expert organizations. DEKRA SE has over 35,000 professionals, active in 70 countries throughout the world, looking after more than 70,000 customers. The DEKRA difference: Expertise, experience in your field, a constant drive for service value, and the working methods and tools to make it happen. The DEKRA difference is in our approach to the assessment and certification process. DEKRA knows your business is more than just a spreadsheet filled with yes or no answers. DEKRA utilizes a global network of experts who know how to ask the right questions and how to apply the answers and create useful business value from an audit. See why over 99% of our customers recommend us! DEKRA Certification Services Our experience stretches over a multitude of services and industries, including the following: ISO 9001 AS9100/AS9120 ISO ISO ISO ISO ISO ISO Superior Energy Performance Greenhouse Gas TL-9000 Sustainability IATF Corporate Social Responsibility AS9100 AS9100 AS9120 AS9110 FSSC FSSC ISO ISO ISO ISO TL

10 Certification with DEKRA Current AQS clients are eligible to receive a discount on certification services from DEKRA The Steps to Certification > Preliminary Assessment (optional) An optional service that allows you to identify any deficiencies or gaps that exist in your management system. It is not part of the certification process, but a tool you may chose to use to help understand what the certification audit will entail. > Stage 1 Audit We seek to develop an understanding of your company that will add value to the entire certification process. During the Stage I Audit, DEKRA will review key aspects of your management system to the standard. DEKRA will then work with you to develop a process-based Audit Program to map out the process audits over the entire certification period. > Stage 2 Audit Using the Audit Program that was developed during the Stage I Audit, DEKRA will select a representative sample of management system processes to audit. This Stage will also establish a final determination of conformance to a standard. There will be a closing meeting to discuss findings and the results of the audit. > Certification After completion of the Stage II Audit, the closure of any major non-conformities, and acceptance by DEKRA of your corrective action plan, the auditor recommends certification. DEKRA will then perform a final review of all reports and relevant client data. Once approved, your certification will be issued, and DEKRA will publish your achievement to the appropriate databases. > Surveillance Audits Once certified, DEKRA will perform on-site Surveillance Audits at a minimum yearly interval to maintain your certification. Transferring an Existing Certification Unhappy with your current Certification Body? DEKRA can transfer your certification in a short period of time. For most standards, including ISO 9001 and AS9100, there is no cost to transfer to DEKRA! A company may transfer Certification Bodies anytime in the audit cycle. It is not necessary to wait until the current certificate is near renewal. The process is very simple: > Off-Site Transfer Review DEKRA will request the client to submit a copy of the current certificate, previous cycle audit reports from the previous registrar, and a copy of any non-conformance closures, if applicable, for review. > Transfer Audit An audit will then be performed for the upcoming event (renewal or surveillance) in line with your current schedule. > Issuance of New DEKRA Certificate DEKRA will issue a new certificate with your current expiration date within one to two weeks of the transfer audit. DEKRA Business Assurance 1120 Welsh Rd., Suite 210, North Wales, PA sales.us@dekra.com Current AQS customers receive a special discount on certification services from DEKRA ISO 9001 ISO ISO IATF SEP ISO

11 DEKRA's Unique Approach DEKRA is on the leading edge among certificiation bodies. We have one of the highest satisfaction rates in the industry (over 99%); we are one of the only certification bodies to offer no-cost certification transfers; and we are constantly using the newest innovations in the industry to help your business. Below, we feature two of the techniques we use to help get your certification more quickly and easily. Advanced Surveillance and Recertification Procedures (ASRP) Advanced Surveillance and Recertification Procedures is a process applied to certified organizations that have a proven performance track record of maintaining the integrity of their management system. The benefits of applying ASRP favor the organization by providing more effective and efficient audits to the organization and reduce certification fees to the organization. The ASRP program places more dependence on the organization s internal audit and management review processes. This is done by allowing qualifying companies to rely more heavily on internal audits, special targeted surveillance audits, and the use of input from the organization. Not only does ASRP provide benefits for companies, but for consumers as well. The efficiency of the process can lead to quicker effectiveness and more efficient resource allocation over time. In terms of cost reduction for businesses, companies using ASRP will see reduced third-party audits. When reducing the amount of time, visits, and money spent on audits during recertification, companies can allocate resources elsewhere to improve efficiency and effectiveness of their systems. Management systems will see continuous improvement despite the reduced rate of external audits. While relying on internal audits, organizations using ASRP will spend more time doing normal day to day activities rather than experiencing disruptions in their business or management systems. Computer-Assisted Auditing Techniques (CAAT) The traditional certification process has become lengthy, involving many visits from auditors and extensive meetings about perfecting systems to meet industry standards. This process can give both parties a headache from the beginning due to on-site time requirements that don't always fit the way a company or their system is set up. This is what led to the development of CAAT. When a business chooses to get certified using Computer Assisted Auditing Techniques, the Certification Body spends less time on-site and more time relying on remote access through computers. This allows them to catch inefficiencies in processes and management systems earlier on and make adjustments quickly. With older techniques, corrections that were desperately needed were not discovered until the next time an auditor came by to visit. Resource conservation is the main concern for most businesses being audited, but CAAT will also benefit businesses by creating more flexibility in audits and certifications through web and telephone conferencing. By allowing remote access to management systems, businesses can be audited and spend less time in meetings with auditors. CAAT is one of the easiest and most effective ways to be audited without the hassle in today s fast-paced business world. AS9100 AS9120 FSSC ISO ISO TL

12 AQS Solutions 8990 Springbrook Dr., Suite 210, MN PRSRT STD US POSTAGE PAID STEVENS POINT WI PERMIT NO. 272 Fall / Winter Fall / Winter Buy One Seat, Get a Second at Half Price! (See page 4) New Courses Available: ISO 45001:2018 The Path Forward ISO 45001:2018 Auditor Transition Training ISO 45001:2018 Lead Auditor Training (See pages 6 & 7) ISO 9001 ISO ISO ISO ISO IATF ISO AS9100 AS9120 FSSC ISO Springbrook Dr., Suite 210 Phone , MN info@aqsperformance.com