EMPOWER YOUR WORKFORCE FOR A SUCCESSFUL TRANSITION TO IP

Transcription

1 EMPOWER YOUR WORKFORCE FOR A SUCCESSFUL TRANSITION TO IP

2 SVG SUMMIT 2017 IP Remote Production Workshop The Broadcast Engineering to IP Challenge: Empower Your Staff!

3 EMPOWER YOUR WORKFORCE FOR A SUCCESSFUL TRANSITION TO IP Who are we? DAVID BAUD, VP Operations and Training specialist WES SIMPSON, Training specialist and IP Video Expert and PASCAL SOUCLIER, Founder and CEO

4 Consulting Planning Training A team of highly skilled trainers covering: TECHNOLOGIES BROADCAST / IT Video and Information Technology Networking, Hardware and Software TV & VIDEO SYSTEMS Design, Deployment, Operations, Support Over 90,000 accumulated trainee hours A WELL-ESTABLISHED MEDIA INDUSTRY SPECIALIST WITH 15 YEARS EXPERIENCE FOCUSING ON STRATEGY AND TRAINING

5 This is not about Technology This is about people using technology to support your business strategy You can only innovate When your staff acquire the fundamentals required to adopt new technologies

6 Quotation from leading managment Steve Jenkins, President of NEP UK said in IBC365 review about IP transition: We need the right people, the right skills and we need to keep investing in the development of those people to help us navigate and support those challenges of our industry. It s a balance between the client s needs, the technology value and the requirement to find talented people to support that technology.

7 Has this Ever Happened to You? Live event feed needs firewall port opened But all the IT Staff have left for the day $80 WiFi router takes over DHCP for whole network Security pen test shuts down live broadcast Firmware upgrade takes primary encoder offline IT won t approve a $30,000 color-grading display Connecting two switches took entire network down

8 Who Needs to be trained? In the field Master Control Room IP Network Broadcasters are accustomed to working with many different talent groups Crews for video, audio, lighting/staging, engineering, on-screen talent IP networking is just another specialty that becomes part of team Need mutual understanding, ways to discuss requirements, alternatives

9 Key Learning Objectives Media Professionals Protocol basics: TCP, UDP, RTP, HTTP Addressing: MAC, IP, Ports IPv4 vs. IPv6 Jumbo frames, packet overhead Unicasting vs. Multicasting Subnets and VLANs IGMP, PIM, spoofing System Security Practices Networking Professionals Video signal formats, standards Compression, GOPs, profiles/levels MPEG2 Transport Streams Container/file formats, transcoding Metadata, captions, ad insertion Unique hardware/software needs

10 New Material for Everyone Both Media and Networking Professionals Streaming formats - HLS, DASH Error detection/correction, FEC, SMPTE 2022 Stream encryption, media key management Content delivery networks (CDNs) Performance monitoring for time-sensitive streams IP Network redundancy schemes for live broadcasts IP Media formats: AES 67, SMPTE ST 2022, ST 2110 IEEE 1588 Precision Time Protocol Session Description Protocol, NMOS

11 1 Grasp the business goals Case Study: NEP 2 Identify the gaps 3 Customize the training program

12 Case Study: NEP EIC s responsible for on-board IP networks Too reliant on tech support from HQ Customers bring own equipment remote venue Editing and graphics workstations, PC s Multiple wireless devices Networks need to be configured on the fly No easy way to used canned or pre-loaded configs

13 Methodology 2-day on-site classes 6-8 trainees per class 50% PowerPoint and Case study / 50% hands on Using software tools and actual hardware Each student with dedicated laptop connected to switch 5-7 modules per day

14 Topics Covered IP networks basic concepts Layers 1, 2, 3 and 4 Subnets, VLANs, device configuration DNS, DHCP, NAT, Spanning Tree Multicasting, IGMP, Snooping

15 Results EIC s much more comfortable with IP technology Hands on with actual equipment Many questions answered and puzzles solved Always fair to ask Why? Ready to learn IP Video and Audio when needed People acquire 90% of what they do during workshops (instead of 40% or less of what they see and hear)

16 Secret sauce Customized Hands-on training: Adapted to the business strategy Based on skillset expansion and capabilities to perform new functions Hands on class, learning by doing, interact, act Measurable performances Secured Return on Investment

17 Media180 Approach PERFORM Empower workforce to support strategic goals IMPROVE re-assess, adapt and evolve EDUCATE Train, acquire knowledge, improve Skills INVOLVE Deploy and explain the transformation program ENVISION Articulate and Explain strategy goals UNDERSTAND Assess current situation, prioritize challenges Media180 will develop a customized plan according your strategy with a continuous evaluation of the improvement of your organization

18 If you don t invest in people Project can be delayed System will be use at a portion of his capabilities Failures will have major impact Turnover will increase And in the end: Business goal will not be reached

19 Thank you! EMPOWER YOUR WORKFORCE FOR A SUCCESSFUL TRANSITION TO IP