Software Development & Education Center Storage+ Certification

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1 Software Development & Education Center Storage+ Certification

2 CompTIA Storage+ CompTIA Storage+ Powered by SNIA is a vendor-neutral certification that validates the knowledge and skills required of IT storage professionals. The CompTIA Storage+ Powered by SNIA certification exam covers the knowledge and skills required to configure basic networks to include archive, backup, and restoration technologies. Additionally, the successful candidate will be able to understand the fundamentals of business continuity, application workload, system integration, and storage/system administration, while performing basic troubleshooting on connectivity issues and referencing documentation. The exam is targeted toward IT storage professionals with at least twelve months of experience. Though it is not required, CompTIA A+, CompTIA Network+ or CompTIA Server+ certification is recommended. Test Details Number of questions 100 Length of test 90 minutes Passing score 720 Recommended experience 12 months of hands-on technical storage experience; CompTIA A+, CompTIA Network+ or CompTIA Server+ Languages English Exam Code SGO-001

3 Course Outline 1. Storage Components 1.1 Describe disk types, components, and features. SATA Fibre Channel SAS SCSI SSD Spindle Platter Cylinder Heads Speeds 7,200 rpm 10,000 rpm 15,000 rpm I/O vs. throughput Capacity vs. speed 1.2 Compare removable media types, components, and features. Tape Size vs. speed Multi-streaming and multiplexing (pros and cons) Shoe-shining LTO versions (LTO1, LTO2, LTO3, LTO4, TLO5) Compression and encryption (hardware/software) NDMP Other removable media

4 DVD Blu-Ray Flash drives WORM 1.3 Given a scenario, install and maintain connectors and cable types (keeping in mind their properties). Fiber cables Multimode (shortwave) vs. single mode (long wave) Length, speed and distance limitations Connectors: LC, SC, SFP Care of cables: bend radius, stress Copper cables CAT5 CAT5e CAT6 Serial Twinax SAS Length, speed and distance limitations Connectors: RJ-45, BD-9 SAS1 and SAS2 port speeds 1.4 Describe the uses of physical networking hardware. Switch and features Trunking ISL Port channel Port types: G-ports, F-ports, N-ports, E-ports, U-ports Directors

5 Hot-pluggable HBA CNA Router 1.5 Given a scenario, install and maintain modular storage array components. Controller head Single Dual Grid Cache Expansion adapters Array port types and cabling: Fibre channel, FCoE, iscsi, Disk enclosure Enclosure controllers Monitoring cards Enclosure addressing Cabling Hot pluggable 1.6 Identify the following environmental concerns and their associated impacts. HVAC Improper cooling Adequate humidity control Fire suppression Floor and rack loading Adequate power Sufficient capacity Adequate division of circuits Grounding

6 1.7 Use appropriate safety techniques during installation and maintenance of storage equipment. Proper lifting techniques Weight considerations Antistatic devices Rack stabilization 2. Connectivity 2.1 Identify common storage networking industry terms. Link Oversubscription Worldwide node name Worldwide port name Flow control N-port ID Buffer-to buffer credit 2.2 Explain the following storage networking industry terms. Alias Name service Link Connection Initiator Target Fabric 2.3 Given a scenario, implement the following fibre channel technologies. Topologies Point-to-point Arbitrated loop Single fabrics

7 Redundant fabrics Implementations Zoning best practices Zoning alias Zone Zone set Hard zoning Soft zoning Domain IDs NPIV SCSI IDs Multipathing Load balancing Fail over Number of paths to disks Interoperability Physical connections vs. logical connections Protocols SCSI FCP FCIP 2.4 Given a scenario, implement the following Ethernet network technologies. Features VLAN WAN MAN LAN Multipathing

8 iscsi MPIO Link aggregation Protocols iscsi NFS CIFS 2.5 Identify the basics of converged storage network technologies. FCoE DCB (DCE, CEE) LLDP Class of service Priority tagging Baby-Jumbo frames 10GbE 2.6 Given a scenario, use the appropriate network tools. TCP/IP network ping tracert/traceroute ipconfig/ifconfig nslookup Fibre channel network Port error counters fcping Name server Rescan 2.7 Troubleshoot the following common networking problems. Bad cables

9 Bad ports Bad connectors Incorrect configuration on NIC Incorrect VLAN Bad NIC NIC improperly connected Incorrect firewall settings 2.8 Troubleshoot the following common fibre channel problems. Zoning errors Zoning misconfiguration Failed GBIC or SFP Failed HBA Intermittent HBA Connectivity Interoperability issues Hardware/software incompatibility Outdated firmware/drivers Failed cable Misconfigured fibre channel cable 2.9 Compare and contrast common storage infrastructures. SAN Fibre channel Block mode File system on host FC or iscsi protocol Fabric NAS TCP/IP based

10 UNC addressable storage File system on storage (NFS or CIFS) Ethernet based DAS Direct attached storage (SAS, SATA SCSI) File system on host 3. Storage Management 3.1 Explain the following RAID levels and associated properties. Levels (10) 0+1 Properties High read High write Fault tolerance Rebuild times Performance Failure modes Capacity overhead 3.2 Given a scenario, execute storage provisioning techniques. LUN provisioning LUN ID LUN masking and sharing Host-based vs. storage-based (disk/tape)

11 Load balancing Thin provisioning Thin reclamation Best practices for disk provisioning 3.3 Explain volume management concepts. File vs. block level architecture Configuration layer LVM Logical volume Volume group File system Mount point 3.4 Describe general virtualization concepts. Virtual storage Tapes Disk Virtual provisioning of the host, array and fabric LVM VSAN/Virtual fabric VLAN NPIV 3.5 Given a scenario, implement monitoring, alerting, and reporting. Setting thresholds Trending Forecasting/capacity planning Recording baseline Setting alerts Auditing log files

12 Alerting methods Cell phone SNMP & Call home 3.6 Explain management protocols, interfaces, and associated purpose. Management protocols SNMP SMI-S WBEM Administration CLI Serial Telnet SSH HTTP/S In-band vs. out-of-band management 3.7 Explain Information Lifecycle Management concepts. Data migration strategies (HSM) and storage tiers Archiving and purging Compliance and preservation Content Addressable Storage (CAS) / Object Oriented Storage (OOS) Value of data based on frequency of access 3.8 Explain the various functions and differences of de-duplication and compression. Inline and post-process de-duplication Software based vs. appliance based Single instance storage Performance and capacity implications Reduction ratios vs. data type

13 4. Data Protection 4.1 Explain redundancy concepts, associated purposes, and components. High availability Single point of failure Component redundancy Power supply Controller Disks (hot spare) Switches HBA NICs Array Cache battery backup and cache mirroring 4.2 Compare and contrast different replication methods and properties. Synchronous and asynchronous Local vs. remote Site redundancy Snapshots and clones Replication consistency 4.3 Explain the basics of data backup concepts for long term storage. Recovery Point Objective (RPO) and Recovery Time Objective (RTO) Backup and restore methods Full Incremental Differential Progressive Backup implementation methods

14 LAN-free Server less & Server-based Backup targets Disk-to-disk Disk-to-tape VTL D2D2T Vaulting vs. e-vaulting Verify backups Data integrity Checksums Application verification Data retention and preservation policy Rotation schemes (GFS Grandfather, Father, Son) Corporate and legal compliance Offsite tape storage/disaster recovery plan 4.4 Explain the basic concepts and importance of data security. Access management ACL & Physical access Multiprotocol/interoperability Encryption Disk encryption Tape encryption Network encryption (IPSEC) Host encryption Encryption keys Storage security Shared access (NFS3 vs. NFS4)

15 Shared access (CIFS) File permissions vs. share/export permissions 5. Storage Performance 5.1 Explain how latency and throughput impact storage performance. Cache Read vs. write traffic De-staging Cache hit and miss RAID type and size Number of disks IOPS calculations Random vs. sequential I/O Impact of replication 5.2 Identify tuning and workload balance concepts. Application to storage data profiling Tiering Automatic & Manual HSM Partition alignment Fragmentation and impact to performance Queue depth 5.3 Describe storage device bandwidth properties and functions. Bus bandwidth/loop bandwidth Cable speeds Disk throughput vs. bus bandwidth vs. cache Embedded switch port speed Shared vs. dedicated Multipathing for load balancing

16 5.4 Describe network device bandwidth properties and functions. Shared vs. dedicated Teaming/link aggregation Class of service Jumbo frames TOE 5.5 Explain performance metrics, parameters, and purposes of storage/host tools. Baselining and data capture Switch Port stats Thresholds Hops Port groups ISL/trunk Bandwidth Array Cache hit rate CPU load Port stats Bandwidth Throughput I/O latency Host tools Sysmon Perfmon Iostat

17 Industry Interface Program Projects Modular Assignments Mini Projects 1 Major Project Domains / Industry Retail Industry Banking & Finance Service E-Commerce Manufacturing & Production Web Application Development Research & Analytics HR & Consultancy FMCG Consumer Electronics Event Management Industry Telecom

18 Training & Performance Tracking Knowledge related to current technology aspects and corporate level deliverable & Continuous training and assessment to make you industry ready. Throughout the Training Curriculum Candidate will go through a Scheduled Assessment Process as below: Continues Assessments Practical Workshops Modular Assignments Case Studies & Analysis Presentations (Latest Trends & Technologies) Tech Seminars Technical Viva Observing live Models of various projects Domain Specific Industry Projects

19 Skills Development Workshop Communication is something which all of us do from the very first day of our life, yet there is a question that haunts us most of the time Did I express myself correctly in such and such situation? The answer to this question is really tricky, because in some cases we leave our signatures and good impression but in some others we even fail to get our idea clearly. It happens mostly because we don t know how to act in certain situations. Every time we fail we don t lose completely, we do learn something, but prior knowledge of the same thing could be more beneficial because then we could have turned that failure into success. The course / workshop would focus at many aspects of personality, like: Building positive relationships with peers & seniors Building self-confidence & Developing clear communication skills Exploring and working on factors that help or hinder effective interpersonal communication Learning impacts of non-verbal behavior & Dealing with difficult situations and difficult people Workshops Consists of Following Activities: Personality Development Group Discussions & Debates Seminars & Presentations Case Studies & Analysis Corporate Communication Development HR & Interview Skills Management Games & Simulations Aptitude, Logical & Reasoning Assessments & Development

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