Product Overview. EchoVault SLA EMS SLA Creation & Management System

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1 EchoVault Creation & Management System

2 EchoVault Automation & Management Automate provisioning, assurance and reporting with the EchoVault. Fully integrated into the ESAP Ethernet Service Assurance Platform, the EchoVault provides carrier-grade automation, real-time reporting and element management for EtherNID and MetroNID demarcation units and the services they enable & assure. Quickly provision end-to-end s and establish continuous performance assurance for point-to-point, multipoint and mesh-topology Ethernet services. With the ability to monitor and visualize s in real-time using web-based charts and reports, it has never been easier to Map-Out the Health of your Network and deliver best-in-class QoS to your customers. EchoVault Benefits Automates creation & assurance Accelerates new service deployment Enables new revenue streams Ensures best-in-class QoS Facilitates proactive maintenance Provides real-time service visibility to support personnel] Integrates with existing B/OSS systems ESAP Service Creation Ethernet Service Assurance Platform EchoVault Advanced Networking Functionality Ethernet Service Mapping Bandwidth Policing Traffic Filtering Traffic Shaping Service Assurance OAM, Test & Performance Assurance Ethernet & IP Service Demarcation Layer 1-4 Intelligent Loopback In-Service RFC-2544 Testing Traffic-Meter Creation & -Meter End-to-End OAM Test Set Support Triple-Play QoS Testing Manager Lifecycle Automation & Reporting Automated Service Provisioning Service Assurance Automation Centralized Reporting & Storage Real-Time Traffic-Meter Real-Time -Meter Web-Reports. OSS & Business Integration EchoVault FCAPS for EtherNID & MetroNID Units Fault Management Inventory / Auto-Discovery Batch Configuration Firmware Management Unified Security Event Logging

3 EchoVault Lifecycle Management The EchoVault manages the complete lifecycle, from defining new services and Key Performance Indicators (KPIs), to provisioning the service, automating performance assurance, then delivering real-time reporting to existing B/OSS systems and customer portals. With automated service provisioning, providers can quickly configure EtherNID & MetroNID units to map Ethernet Services, apply precise bandwidth profiles, then further assure QoS with traffic shaping, filtering and continuous end-to-end service monitoring. EchoVault Develop s for New Services Define KPIs (Key Performance Indicators) & Processes Define Required Measurements Automate & Assurance Provisioning Integrate & Report Real-Time Assure & Further Test Develop Text Reduce OpEx Drive Revenue Increase Differentiation -Meter and Traffic-Meter Spotlight visualization provides the industry s only second-by-second view into Ethernet service performance with real-time KPI reporting. Addressing Key Concerns* EchoCharts & EchoTables web-publishing engines extend this visibility to client portals, building credibility and customer loyalty, and forming a cornerstone for responsive service and support. By managing the complete lifecycle and related processes, The EchoVault addresses service provider s key concerns related to Ethernet Service deployment, opening the door to new revenue sources. * Source: Infonetics Research, 2008

4 EchoVault Driving Revenue & Operational Efficiency The EchoVault allows providers to automate service provisioning of premium, backed layer 2 (Ethernet) and layer 3 (IP) services, assured by ESAP s flexible traffic conditioning and service assurance functionality. By establishing clearly defined s, providers manage customer expectations, improve their brand image, and give themselves a competitive edge with differentiated services. By offering real-time reporting through secure web-based portals, customers know they are getting what they pay for, and develop loyalty and trust for their provider. The EchoVault also drives Ethernet Service management efficiency, with per-second layer 2 & 3 performance visibility, fault isolation and fault management system integration. Quickly Identify & Isolate: End-to-End packet loss, jitter, latency & throughput issues Continuity & cabling issues Mis-configured QoS levels Speed/duplex mismatches Circuit provisioning errors Revenue Drivers Simplifying Operations Enables premium grade services and incremental revenue streams Simplifies customer reporting Assures service QoS Enables customer self-care Improves brand loyalty and trust Centralized, real-time KPI reporting Manage Ethernet services from existing operations and support systems Total EtherNID & MetroNID inventory management Facilitates proactive maintenance Provides remote problem isolation $ Drives Top Line Profit Growth Reduces OpEx

5 EchoVault EchoVault System Architecture The industry s only monitoring tool with per-second, real-time visualization, reporting and fault management, the EchoVault brings a new level of control and transparency to revenue-driving Ethernet Services. Ultraprecise, hardware-based KPI measurements from EtherNID and MetroNID units are quickly aggregated and processing by the highly scalable EchoVault platform. The EchoVault system architecture was designed from the ground-up to provide real-time, precise KPI reporting. Carrier-grade and scalable from metro to nationwide networks, the EchoVault platform builds on the advanced packet processing capabilities of EtherNID and MetroNID demarcation units, extending this level of performance to large-scale, centralized monitoring. EchoVault Server B/OSS NMS Multi-User Web-Client NOC Inter-Carrier Hand-off Cell Sites Aggregation Nodes Customer Sites EchoAgents run on MetroNID & EtherNID units EchoAgents push stats & status to local controllers Each EchoAgent can home to multiple controllers Local Controllers provide scalability, load balancing & geographic diversity Aggregated data relayed to EchoVault server EchoVault Server provides centralized reporting, KPI processing & data storage Oracle database and data processing functions can reside on separate Solaris servers XML interface to B/OSS & NMS & fault mgt systems https interface to customer portals

6 EchoVault Element Management In addition to advanced automation and reporting, the EchoVault offers FCAPS (Fault, Configuration, Accounting, Performance and Security) element management functionality for EtherNID and MetroNID units. Functionality includes automated unit provisioning, security configuration, real-time status monitoring, batch firmware updates and realtime alarm processing. With the EchoAgent enabled, demarcation units maintain constant communication with local controllers and the EchoVault server, providing real-time activity logging and unit diagnostics information through EchoVault s web-based interface. To assure KPI measurement accuracy, the also tracks critical device processing parameters including clock synchronization status. LC0 EchoVault Server User-defined thresholds and severity levels can be set for a wide variety of device status messages, providing real-time alarm notification to operations personnel and fault management systems when intervention is required.

7 EchoVault Real-Time Reporting To provide real-time reporting and fault management, the communication EchoAgent on EtherNID and MetroNID units pushes KPIs and traffic statistics to one or more local controllers every second sampling 300x faster than SNMP-based polling. To reduce telemetry bandwidth usage and delays to negligible levels, the EchoAgent applies propriety data compression to data before transmission. Optionally redundant, local controllers provide scalability, load-balancing and geographic diversity to ensure resilient data collection. Local controllers forward monitoring data to the EchoVault server, which processes and stores KPIs and usage statistics for all s and service end-points in the network. QoS alarm forwarding sends SNMP traps to fault management systems in real-time as performance degrades hundreds of times faster than other systems that typically collect data from test probes every 15 minutes. The EchoTables & EchoCharts data publishing engines provide real-time visualization of -Meter and Traffic- Meter reporting Spotlights via the web-interface, and are easily configured to publish dynamic charts and tables to web-based customer portals. Easily Generate Per-Customer Reports Network Topology / Health Views Business Impact Views Custom Dashboards Performance Baseline / Exception Reporting Second-by-second result reporting on any website -Meter Complete assurance metrics: committed & excess throughput performance, 1-way / round-trip delay and jitter measurements, packet loss & continuity. Traffic-Meter Bandwidth usage & packet statistics per customer site, service, application or for billing, reporting and network planning.

8 EchoVault B/OSS Integration Creanord understands that Ethernet Services and related s are only a part of a complete communications portfolio service providers offer their clients. With this in mind, the EchoVault was designed from the ground-up to integrate with existing business, operations, support, billing & reporting systems. Secure, open interfaces allow s to be defined, provisioned, assured, analyzed, reported and managed by existing systems. The EchoVault server accepts west-side order handling, service definition and assurance requests from existing provisioning and monitoring systems, performs the requested actions, then provides KPIs, performance reports, traffic / billing statistics and data access via east-side XLM and Oracle-client interfaces. The EchoVault is fully interoperable with popular management and analysis platforms, including HP OpenView, MicroMUSE/Netcool, COGNOS, Granite Systems, Business Objects, Concord and EMC/smarts. The EchoVault Server ensures rapid, real-time results retrieval by pre-processing KPIs in its highly scalable data analysis and storage architecture. The server also facilitates customerportal and business-centric web-based reporting with its dynamic EchoTable and EchoChart web-publishing & hosting engines. EchoVault server features plug-ins for all popular B / OSS, NMS, data analysis and open-source reporting platforms Creanord Ltd Hämeentie 153 C FIN Helsinki Finland FI info@creanord.com Finland Sweden