Best Practices for Monitoring VMware with System Center Operations Manager

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1 Best Practices for Monitoring VMware with System Center Operations Manager Pete Zerger Cameron Fuller Alec King CEO of WinWorkers USA Principal consultant for Catapult Systems Director, Product

2 Administrative points on this webinar Questions Can use the virtual Q&A panel. This webinar is recorded and available for replay after a few days. At the end of the webinar, we can raise virtual hand for dialog questions. Stick around until the end of the webinar! We will ask one question on the webinar content First 10 to answer will receive a choice of books!

3 About Veeam Veeam Software develops innovative products for virtual infrastructure management and data protection. Reduce costs, mitigate risk, and fully realize the promise of virtualization with Veeam.

4 Agenda Topic overview Six key concepts Monitor with the virtualization stack in mind Consider data sources and solution architectures Sort actionable alerts from alert noise Understand override behavior and best practices Create a dynamic user experience Provide Reporting for Trending, Capacity Planning and Forecasting Questions and answers Drawing and wrap-up

5 Monitor with the virtualization stack in mind

6 Consider data sources and solution architectures Four Datasources for vsphere monitoring - SNMP Syslog vmcontrol-based APIs Web Service SDK Bottom Line: Web Service SDK provides most complete picture of infrastructure and application performance and health with the best scalability

7 Understand override behavior and best practices Override Precedence in OpsMgr 2007 R2 Most specific wins: Group over Class Instance over Group Enforced over non-enforced Unsealed over sealed Class overrides from contained or hosted over class overrides of an instance Instance overrides of a higher depth over instance overrides of a lower depth Random!

8 Best Practices for Overrides Use classes where possible Target to a group versus an entity Use Dynamic Groups Follow MS best practices Create Groups for entities not just servers

9 Sort actionable alerts from alert noise OpsMgr Catch-22 Too Noisy versus Doing it s job Not all alerts need to What is critical Environment specific Proper tuning with groups: Webinar & WhitePaper: How To Manage System Center Operations Manager Using Groups

10 Create a dynamic user experience Types of groups: Dynamic & Static, Subgroups Group best practices: Use a naming convention Create groups for a business need Limit the number of groups Keep dynamic memberships simple Have a strategy for how to use groups in your environment

11 Provide Reporting for Trending, Capacity Planning and Forecasting Using the OpsMgr Data Warehouse Forecasting using OpsMgr Veeam Reporter

12 The Management Challenge (the big picture) Applications & Services Operating Systems Physical hardware Virtualized servers Hypervisors Clear benefits to a common management framework Operational efficiency Streamlined IT processes Lower costs and meet SLAs

13 The Management Solution Microsoft System Center Operations Manager Best of Breed for Microsoft OS & Applications Extensible framework Rich partner ecosystem Virtual Machine Manager Manage both Hyper-V and VMware Self-healing systems with PRO Tip automation

14 The Management Solution Microsoft natively integrates Hyper-V Veeam nworks - integrate VMware into System Center

15 Ongoing innovation: nworks MP firsts & history Version 1 nworks MP for MOM 2005 The only VIAPI-based VMware solution for MOM Version 3 nworks MP for Ops Mgr 2007 Announced at MMS 2007 One of the very first ISV MPs Charter members of MS SCA TAP API co-dev with VMware Version 4 SMASH Hardware monitoring Charter members of VMware Ready program Version 5.x Veeam made MS Gold Partner Finalists at Microsoft WPC VMware Ready updated for vsphere Finalists at Best of VMworld 2010 nworks MP installed in all MTCs 2006 H H July 2008 Dec 2008 July 2009 August 2010 Support for VI3 Version 2 MP added to Microsoft System Center Catalog Charter members of Ops Mgr TAP program Veeam acquires nworks! Version 5.0 nworks Management Center & UI High-availability & Load-balancing Support for vsphere MP added to Microsoft Pinpoint Catalog

16 Key features of the Veeam nworks MP Enterprise strength Complete integration Proven architecture

17 Enterprise strength Horizontal no-limits scalability Distributed architecture Configurable data collection and delivery Centralized management Administration of multiple collectors Pre-deployment planning and ongoing analysis Fault tolerant Automatic failover and load balancing Continuous delivery of monitoring data

18 Complete integration Enable all Ops Mgr functionality Targeted Alerting Diagrams & Dashboards Reporting & Auditing Notifications & Responses

19 Complete Integration - Detailed health model Standard VMware metrics: Cluster memory % Host CPU % VM CPU ready % Unique Advanced metrics: Memory pressure Memory swap file I/O Disk IOPS Total network traffic 150+ vcenter events: Cluster status vmotion issues Storage connectivity Agentless Hardware alerts: Power supply failure Temperature sensors Fan status RAID disks

20 Complete Integration - Knowledge base VMware expert in a box Elevates front-line monitoring staff, without additional training Ensures correct escalation path and reduces time to resolution

21 Complete Connect Integration the dots! End-to-end topology Metal to App visibility: Hardware to hypervisor Hypervisor to VM VM to application Enable root-cause analysis Ensure correct escalation path 21

22 Proven architecture Agentless Leverages the vsphere API, aka Web Services SDK Eliminates agent tunnel vision for VMware aspects Mature Version 5.x Extensive production use customers, large-scale deployments Certified VMware Ready for vsphere 4 and VI3 vsphere 5 in progress Microsoft Management Pack Catalog, Pinpoint site

23 nworks MP architecture Microsoft System Center Operations Manager 2007 Operations Manager 2012 MOM 2005 nworks Management Pack nworks Collector VMware vsphere 4 and VI3 vsphere 5.0 Ops Manager Agent Agentless Scalable Centrally managed Fault-tolerant

nworks PRO-enabled MP architecture Microsoft System Center Ops Microsoft System Center Manager 2007 Operational monitoring and alerting nworks

24 nworks PRO-enabled MP architecture Microsoft System Center Ops Microsoft System Center Manager 2007 Operational monitoring and alerting nworks Management Pack and PRO Pack VMware vsphere 4 and VI3 PRO Tips Automated management and optimization Virtual Machine Manager 2008 R2 Corrective actions

25 Advanced Ops Mgr features Full topology diagram of the VMware environment See all dependencies and relationships Sophisticated staged & cascaded discoveries Efficient cooked-down datasources Each Collector can deliver data for ~500 VMs and their Hosts Optimized performance data publication Minimize Ops Mgr DB footprint

26 Demo

27 Q&A

28 Questions and Answers Winners receive a choice of the following books Thank you for attending! Resources: Twitter :@Veeam Blog: Eval:

Best Practices for Monitoring VMware with System Center Operations Manager

Best Practices for Monitoring VMware with System Center Operations Manager Pete Zerger Cameron Fuller Alec King Managing Principal Infront Consulting Principal consultant for Catapult Systems Director,