State of Maryland Department of Budget & Management Office of Information Technology. Inventory of State Agency Wide Area Networks

Transcription

1 State of Maryland Department of Budget & Management Office of Information Technology Inventory of State Agency Wide Area Networks

2

3 Table of Contents Executive Summary Introduction Background Summary of Inventory Statewide Networks Individual Agency Wide Area Networks Other Networks Other Resources Conclusions Appendix A Network Expenditures Appendix B - Sample Agency WAN Inventory Spreadsheet Appendix C networkmaryland Customers Tables Table 1: List of Participating Agencies... 3 Table 2: Network Categories for Agencies in Inventory Figures Figure 1: Maryland's Access Transport Areas (LATAs)... 6 Figure 2: Overview of the State s Wide Area Networks (Cost & Bandwidth) Figure 3: Inter-LATA Provisioned Bandwidth November Figure 4: Inter-LATA Bandwidth April Figure 5: Statewide Provisioned Internet Access Figure 6: Statewide Networks Managed by DBM Figure 7: NetworkMaryland Backbone and Costs Figure 8: Annapolis Metropolitan Area Network Figure 9: Baltimore Metropolitan Area Network Figure 10: Consolidated statewide network (networkmaryland FY 2003) Figure 11: Maryland Department of Health and Mental Hygiene Figure 12: Maryland Department of Human Resources Figure 13: Maryland Department of Labor, Licensing, and Regulation Figure 14: Maryland Department of Public Safety and Correctional Services Figure 15: Maryland Department of Transportation Combined Figure 16: Maryland Department of Transportation SHA Figure 17: Maryland Department of Transportation MVA Figure 18: CHART Network Map Figure 19: State Board of Elections Backbone and Costs i

4 Figure 20: Office of Comptroller Figure 21: SAILOR Information provided by Comcast Figure 22: Maryland Wireless Communications Network Figure 23: Maryland State Fiber Assets Figure 24: Network Path Considerations ii

5 Executive Summary This State Wide Area Network Inventory is issued pursuant to Section 49 of The Joint Chairmen s Report of the Senate Budget and Taxation Committee and the House Committee on Appropriations (April 2002). The Joint Chairmen s Report (JCR) requires the State Chief Information Officer to create a baseline inventory of agency wide area networks and to report to the budget committees by December 31, 2002 on the status of this inventory and determinations made concerning network expenditures. This report contains findings on the status of the inventory and network expenditures. The intent of this request has been interpreted as a requirement by the Joint Chairmen to determine where telecommunications network expenditures are occurring, and whether these expenditures may be reduced or removed by consolidation onto common networks. In response, the inventory focuses primarily on leased data circuits in anticipation that this area renders the most potential for effective consolidation and cost reduction. State-controlled fiber infrastructure, which can be utilized for network consolidation, is addressed in the inventory, but is not included in the aggregate bandwidth or cost figures. To prepare this inventory, the Office of Information Technology in the Department of Budget and Management, with assistance from the University of Maryland Eastern Shore, collected and analyzed information from State agencies and commercial telecommunications carriers. Eighteen Executive branch agencies and seven Constitutional offices were surveyed. The data from both agency and service provider sources were compared for accuracy, completeness and consistency. The inventory covers the numbers, types, costs and locations of leased data circuits interconnecting State agencies and facilities throughout Maryland. The Maryland government has a diverse wide area network (WAN) topology covering the entire State. The State provides some networks for the express purpose of coordinating and sharing networks by multiple agencies. Currently, the networks for statewide use that are managed by the Department of Budget and Management include the Digital Backbone Network, Distance Learning Network, Financial Management and Information Systems (FMIS) network, and networkmaryland. With the development of networkmaryland, the other networks can be migrated to a single statewide network. Most large agencies have at least one networked facility in each county and Baltimore City. Other agencies have fewer remote facilities to support specific regional needs. The development of networks by many State agencies has been independent of a Statewide network initiative. The State of Maryland is divided into four major LATAs, or local access transport areas. This inventory examined three categories of leased data communications circuits: (1) intra-lata circuits contained entirely within one of the LATAs, (2) inter-lata circuits carrying State data from one LATA of the State to another, and (3) internet circuits to provide access to the internet. A total of approximately 1,600 circuits of all types were identified. Of these about 5% are wide 1

6 area communications circuits interconnecting LATAs; the balance consists primarily of local loop circuits from a carrier central office to a State facility. The inventory survey identified an aggregate total of 948 Mb/s of bandwidth (signal capacity) for the various leased circuits crossing LATA boundaries. This represents an overall increase of 31% from the bandwidth measured just one year earlier, in The greatest increase was in inter-lata bandwidth, which saw a 60% increase from 2001 to Intra-LATA bandwidth increased 24% during the same period. Bandwidth utilization rates on the various types of circuits were not available for this inventory. In addition data was not available on the applications utilizing measured portions of the available capacity. Agencies that are not co-located with a State Metropolitan Area Network (MAN) such as the Annapolis or Baltimore MAN, or with networkmaryland use local circuits to connect to a central office or Internet provider. The current operating cost of approximately 1,520 intra-lata circuits surveyed is about $7,143,240 per year. Remote locations use an additional circuit to carry the data across the LATA boundaries, which then connect to another local circuit on the other side. The total cost of these cross-lata data circuits for the agencies surveyed is about $1,982,554 annually. Internet access and services are major requirements for all State agencies and are prevalent even when an agency has no other network. This has become a standard for doing business, including inter-agency communications, web services for citizens, research, , and on-line collaboration. The current yearly cost for Internet service for State agencies is about $809,032. The total annual cost for service providers incurred by the twenty-five agencies surveyed is approximately $9.9 million. This does not include internal operational or management expenses for the State s own resources. Information regarding initiatives for consolidating statewide networks onto a single statewide network has been provided to present a comprehensive picture of data communications in Maryland. It should be noted that in July 2002, the State implemented a structured review and approval process for all new Wide Area Network requests from State Agencies. The process serves to ensure that no new network expenditures will be a duplication of or inconsistent with the goal of a statewide network. The data summarized for presentation in this report, both text and graphics, is maintained in an inventory database for network planning and management use. 2

7 1 Introduction The Joint Chairmen s Report Operating Budget, April 2002, Section 49 Wide Area Networks, requires that the Maryland State Chief Information Officer shall inventory wide area networks operated, or proposed to be operated, by any agency or unit of State government. This report is in response to the Joint Chairmen s (JCR) request. This report provides a base inventory that will be used to monitor, track, analyze, and manage the State s information technology infrastructure more effectively. This current inventory represents a review of the leased data networks of twenty-five (25) Executive agencies and Constitutional Offices as of November A status on the determination of network expenditures from July 1 through December is included in Appendix A. Eighteen Executive departments and seven Constitutional offices were surveyed, comprising a total of twenty-five agencies of varying size, located in all geographical areas of the State. The entities surveyed are listed in Table 1. Circuit and cost data were obtained from the major commercial communications service providers. The data from both agency and service provider sources were compared for accuracy, completeness, and consistency. A combination of the raw data was used to develop the maps found in later sections of this report. EXECUTIVE Aging Agriculture Budget & Management Business & Economic Development Education Environment General Services Health & Mental Hygiene Housing and Community Development Human Resources Juvenile Justice Labor, Licensing, & Regulation Natural Resources Public Safety & Correctional Services State Police Planning Transportation Veterans Affairs CONSTITUTIONAL Governor Lieutenant Governor Secretary of State Comptroller of the Treasury State Treasurer Attorney General Board of Public Works Table 1: List of Participating Agencies 3

8 This report focuses on data circuits. It identifies where they are located, how much bandwidth is provisioned, and how much they cost the State. In some cases the communications infrastructures may also transport video or voice communications incidental to their principal use for data traffic. The purpose of this baseline inventory is to provide the groundwork for more effective analysis and utilization of the State s wide area network infrastructure and resources. This report was prepared by the Security and Architecture Division of the Office of Information Technology, Department of Budget and Management. Assistance was provided by the University of Maryland Eastern Shore Applied Information Technology Center. The inventory project manager was Kristina Shelor, Sr. Systems Engineer, under direction of F. Russell Doupnik, Deputy State Chief Information Officer. The University of Maryland Eastern Shore project manager was Dr. Ronald Forsythe, Jr. assisted by Karen Millison. Additional assistance was provided by Corporation,, WorldCom, Inc., and many State agencies and officials. 4

9 2 Background 2.1 Inventory Methods and Process The Department of Budget and Management and the Applied Information Technology Center of the University of Maryland Eastern Shore collaborated to carry out this inventory of data networks. Circuit information was obtained separately from each telecommunications vendor and from each of the Executive agencies and Constitutional offices included in the scope of the inventory. Availability of information from both the agencies and the vendors enabled a comparison of responses and validation of data accuracy. An example of the standard spreadsheet format used to capture the information from both sources is in Appendix B. Some agencies also supplied descriptions of the design and uses of their networks. The following vendors participated in the inventory:, WorldCom/MCI, Qwest,, and Comcast. Requests for information were also made to Covad and Allegience, however no information was received from those firms. The vendors provided detailed information and participated in follow-on discussions to further clarify the data and correct errors. The data was captured in both Microsoft Excel and Microsoft Access database formats. 2.2 Types of State Wide Area Networks and Services The State WANs include a combination of leased circuits, as well as State-owned and Statecontrolled fiber, copper, and wireless networks. This inventory focuses on leased data circuits included in the agency and the Statewide WANs. Many of these cross the boundaries of commercial telecommunications service areas established for regulated carriers, known as LATAs (local access transport areas). These circuits and networks support inter-lata access, intra-lata access, and Internet access. Each of these types is described in the following sections Inter-LATA Access Inter-exchange carriers providing inter-lata service supply commercial circuits for the State s networks. In Maryland, there are four major LATAs, with a very small portion of a fifth LATA located in the northeastern corner of Cecil County, which is not included in this inventory. The four major LATAs are: Baltimore LATA Washington LATA Eastern LATA Western LATA 5

10 2.2.1 Inter-LATA Access (Continued) Inventory of State Agency Wide Area Networks Approximate boundaries of the four major LATAs are indicated in Figure 1. In Maryland, is the primary provider of local loop or last mile circuits, and and WorldCom/MCI are the major vendors for inter-lata circuits. BALTIM ORE LATA Baltimore County Baltimore City Calvert County Anne Arundel County How ard County Carroll County Cecil County Harford County WESTERN LATA Garrett County Allegany County Washington County Frederick County LATA Boundary (A p p ro xim a te ) BALTIMORE LATA EASTERN LATA WASHINGTON LATA WESTERN LATA WASHINGTON LATA Charles County Prince George s County St. Mary s County Montgomery County EASTERN LATA Somerset County Worcester County Wicomico County Queen Anne s County Dorchester County Talbot County Kent County Caroline County MARYLAND S LOCAL ACCESS TRANSPORT AREAS (LATAs) UMES APPLIED INFORMATION TECHNOLOGY CENTER Figure 1: Maryland's Access Transport Areas (LATAs) Most large agencies have offices located throughout the State. In many cases these agencies have at least one facility in every county and in Baltimore City, for a minimum of 24 facilities statewide. Other agencies have remote facilities to support specific regional needs. Of the 25 agencies inventoried, thirteen reported having inter-lata WAN circuits. Generally, it has been the responsibility of each agency to determine the best method to support employees and applications at these remote sites. The integrated inter-lata circuits in the agency s infrastructure support primarily intra-agency communication, with some inter-agency activity Intra-LATA Access exchange carriers (providers of the local loop circuits), provide WAN service within a single LATA. Generally, individual agencies within the same LATA have each developed their local network connections independently, resulting in numerous circuits residing in the same geographical area. Metropolitan Area Networks (MANs), described in Section 4 have helped to reduce these intra-lata costs. 6

11 2.2.3 Internet Access Internet access has become the de-facto standard that State agencies use to communicate with other agencies, private businesses, and the public. Most agencies utilize some part of their leased circuits for: Inter- and intra- agency communications Web hosting to provide updated information to the public Research including access to the State portal , collaboration, discussion In Maryland, most agencies provide Internet access and capability to a majority of their employees, typically through one Internet Point-of-Presence (POP) per agency. Therefore these agencies must provide inter-lata communications to remote sites located outside the LATA of the Internet POP. 2.3 Costs The costs for the intra-lata circuits were derived using the State negotiated tariff rates from for the circuit types and sizes identified by the agencies in the individual spreadsheets. When a circuit was provisioned with a committed information rate (CIR) less than the full capacity of the circuit, the full tariff rates for that type of circuit was applied to calculate the cost. There may be cases where a slightly lower rate was actually charged to the agency, however the standard tariff rates were used consistently for intra-lata charges in all agencies. The costs for the inter-lata circuits were provided directly from the carriers and other sources based on billing account information. 7

12 8

13 3 Summary of Inventory The inventory of wide area networks in the Maryland government is a database (in Microsoft Access format) of data communications circuits linking State local area networks or facilities. The inventory includes circuits leased, owned or controlled by the State, and excludes equipment located at the agency (i.e., CPE, or customer premises equipment) which connects to the circuits. It also excludes the computer systems and applications such as , which utilize the networks for transport but are not part of the communications system itself. Thirteen agencies were found to have their own networks that extend into more than one LATA. An additional four agencies utilize networkmaryland or its constituent metropolitan area networks in Annapolis or Baltimore, to gain access to facilities in other LATAs. Four agencies have no communications outside their home LATAs, and another four have no wide area networks at the present time. The inventory survey identified approximately 1,520 local loop data circuits supporting about 760 facilities located in all areas of the State. These circuits represent an aggregate bandwidth statewide of about 3.1 Gb/s. Annual costs for circuits were estimated using billing data samples and unit pricing from vendors. The total expense for leasing of the local loop circuits is estimated by this method to be approximately $7.1 million annually. In addition, 73 leased circuits were identified which bridge across LATAs, at an estimated annual cost of almost $2 million. The combined bandwidth of those circuits is approximately 948 Mb/s. In many instances multiple circuits were terminated at the same facility to support separate agencies. This is especially prevalent in the larger State facilities such as those in Baltimore, and also statewide at sites such as multi-service centers. Large agencies generally have their own connections to Internet points-of-presence (POPs). Twelve Internet POPs were found to be in use, at an estimated expense of $809,000 annually. The combined bandwidth of these POPs is about 202 Mb/s. Leased frame relay circuits at nominal T-1 speed (1.5Mb/s) 1 comprise the majority of WAN links. While the nominal speed was included in the total bandwidth computations, the committed information rates (CIRs) for these circuits are generally at 512 or 768 Kb/s. Thirteen DS-3 inter-lata circuits are in use, at nominally 45 Mb/s each. ATM, gigabit Ethernet and other communications protocols and their related speeds are in use between certain facilities in the Annapolis and Baltimore metropolitan area networks. 1 Capacity, or bandwidth, of communications circuits is generally provided in increments that are measured in megabits per second (Mb/s), as follows: T-1 = 1.5 Mb/s (Nominally equal to capacity of 28 dial-up voice lines) DS-3 = 45 Mb/s OC-3 = 155 Mb/s OC-48 = 2,488 Mb/s 9

14 The State provides non-leased service via its own MAN infrastructure in downtown Baltimore, Annapolis, in the networkmaryland configuration, and in the use of certain resource-share fiber cables laid in rights-of-way by telecommunications companies. Pricing to user agencies for networkmaryland is being developed and is not final as this report is written. Certain resource share fiber segments are used at no charge to the client agency. The State is developing a wireless microwave network to support voice communications of multiple agencies such as the Department of Natural Resources and the Maryland Institute for Emergency Medical Services Systems. The microwave network extends from the Eastern Shore to Western Maryland in point-to-point, tower-to-tower communications, which relay traffic to voice transmitters and receivers for local land mobile radio (LMR) users on various licensed frequencies. While not used for data communications currently, the microwave network has the potential to support wide area data communications through utilization of unallocated clear channel T-1 circuits in the microwave links. The following sections outline this summary information in more detail and are grouped into five major categories of network development in the State: Overview of Wide Area Networks Inter-LATA Networks Statewide Networks Metropolitan Area Networks Internet Access 10

15 3.1 Overview of Wide Area Networks The following map provides an aggregate view of all of the leased inter-lata and local loop circuits in the State. It is important to note that there is not a direct correlation between bandwidth and cost. This is because larger circuits offer a lower per unit cost. Inter-LATA connections vary from T-1 to DS-3 and intra-lata connections range from dedicated ISDN lines to OC-3 connections, each with varying unit charges. WESTERN LATA BALTIMORE LATA 213 Mb/s $640,920 / year Verizo n Mb/s $713,037 / year Verizo n Mb/s $4,282,800 / year $235,170 / year 91.3 Mb/s Mb/s $283,189 / year Mb/s $476,175 / year Mb/s AGGREGATE COSTS (Including networkmaryland) CONNECTION TYPE INTERNET BACKBONE OR CROSS-LATA LAST MILE OR LOCAL LOOP CONNECTION SPEED OC3 (155 Mb/s maximum) DS3 (45 Mb/s maximum) multiple T1 (3 Mb/s or more) single T1 (1.544 Mb/s maximum) WASHINGTON LATA MARYLAND PROVISIONED SERVICE - NOVEMBER 15, 2002 Sources: Information provided by State agencies and vendors. Verizo n 520 Mb/s $1,316,580 / year $57,960 / year 136 Mb/s $217,023 / year Verizo n EASTERN LATA Mb/s $902,940 / year UMES APPLIED INFORMATION TECHNOLOGY CENTER Figure 2: Overview of the State s Wide Area Networks (Cost & Bandwidth) 11

16 3.2 Inter-LATA Networks An informal inventory of State data circuits was conducted approximately two years ago, in April The results of that survey established a rough baseline to gauge the growth of procured bandwidth across the State. Comparing the previous data with the current inventory reveals that there has been an increase in the number of inter-lata circuits and in provisioned bandwidth, indicating the need for more network connectivity. The following maps show the changes in the cross-lata provisioned bandwidth between the two inventory periods. Figure 3 illustrates the results of the current inventory as of November 2002 and Figure 4 shows the provisioned bandwidth as of April WESTERN LATA Mb/s BALTIMORE LATA Mb/s Now 91.3 Mb/s 84.9 Mb/s Mb/s STATE LEASED BANDWIDTH (/ only) Including networkmaryland 44.7 Mb/s LEASED INTRA-LATA CAPACITY START END CAPACITY BALTIMORE EASTERN WASHINGTON WESTERN BALTIMORE EASTERN WASHINGTON WESTERN Mb/s Mb/s Mb/s Mb/s LEASED INTER-LATA CAPACITY Mb/s START END CAPACITY BALTIMORE BALTIMORE BALTIMORE EASTERN EASTERN WASHINGTON EASTERN WASHINGTON WESTERN WASHINGTON WESTERN WESTERN Mb/s 84.9 Mb/s Mb/s Mb/s 44.7 Mb/s 91.3 Mb/s WASHINGTON LATA Mb/s EASTERN LATA Mb/s STATE LEASED BANDWIDTH as of NOVEMBER 15, 2002 Sources: Billing information provided by and. UMES APPLIED INFORMATION TECHNOLOGY CENTER Figure 3: Inter-LATA Provisioned Bandwidth November

17 3.2 Inter-LATA Networks (Continued) WESTERN LATA Mb/s BALTIMORE LATA Mb/s Mb/s Then Mb/s Mb/s STATE LEASED BANDWIDTH (/ only) LEASED INTRA-LATA CAPACITY START BALTIMORE EASTERN WASHINGTON WESTERN END BALTIMORE EASTERN WASHINGTON WESTERN LEASED CAPACITY Mb/s Mb/s Mb/s Mb/s LEASED INTER-LATA CAPACITY START BALTIMORE BALTIMORE BALTIMORE EASTERN EASTERN WASHINGTON END EASTERN WASHINGTON WESTERN WASHINGTON WESTERN WESTERN LEASED CAPACITY Mb/s Mb/s Mb/s 3.08 Mb/s 0.00 Mb/s 0.00 Mb/s STATE LEASED BANDWIDTH as of APRIL 23, 2001 WASHINGTON LATA Mb/s 3.08 Mb/s EASTERN LATA Mb/s UMES Reference: net.work.maryland internal documents produced by CSC A. PPLIED INFORMATION TECHNOLOGY CENTER Figure 4: Inter-LATA Bandwidth April 2001 The April 2001 inventory data indicated no provisioned data circuits between the Western and Eastern LATAs or between the Western and Washington LATAs (as shown in Figure 4). Figure 3 displays the findings of the current inventory and reveals a significant increase in connectivity between these LATAs since The data also show a major increase in provisioned bandwidth to the Eastern LATA. The increase between the Baltimore and Eastern LATAs is about 76%, but a 45-fold increase between the Washington and Eastern LATAs as well as the addition of significant capacity between the Eastern and Western LATAs. While leased bandwidth between the Baltimore and Washington LATAs appears to have decreased by approximately 50% between the surveys, this decrease is attributed to data being routed through other diverse paths, and use of State-controlled fiber between the Baltimore and Washington to carry data traffic. 13

18 3.3 Statewide Networks A statewide network is defined here as a network that is designed for multiple agencies use and serves multiple LATAs within the State. The Department of Budget and Management (DBM) has created Statewide networks to allow wide area connections for applications, distance learning, and intra-state communications. A Statewide network is open to all agencies that need cross-lata transport, access to the Internet, access to Statewide applications such as FMIS, or to provide advanced education opportunities. NetworkMaryland Digital Backbone Network FMIS Distance Learning Network Details on these Statewide networks are provided in Section Metropolitan Area Networks The State has created Metropolitan Area Networks (MANs) to reduce the cost of communications within areas where there are many agencies. Placing network switches inside buildings within the same city or small geographical area for use by State agencies creates the MAN. The MAN network switches are connected by fiber optic cable to allow for high-speed communications and security. The MANs are also connected to the WAN to allow for Internet, intra-lata and inter-lata connections. By utilizing the MAN, State agencies do not need to rely on leased circuits for most data communications needs. Maryland currently has two regional MANs, located in Annapolis and Baltimore, named A- MAN and B-MAN respectively. A-MAN (Annapolis Metropolitan Network) B-MAN (Baltimore Metropolitan Network) Details on these MANS are provided in Section 4. 14

19 3.5 Internet Access The following map illustrates an aggregate of the provisioned Internet circuits in the State. While the circuits identified below are not the only circuits used to provide Internet access, they represent the major access points for the 25 agencies inventoried. WESTERN LATA 45 Mb/s $112,800 Verizo n Allegiance Allegiance 3 Mb/s 3 Mb/s Qw est BALTIMORE LATA Verizo n 45 Mb/s $159, Mb/s $69, Mb/s $69, Mb/s 1.5 Mb/s Qw est 10 Mb/s $69, Mb/s $69,396 Qw est 10 Mb/s $69,396 Qw est Qw est Qw est Allegiance WORLDCOM 45 Mb/s $189,856 Verizo n PROVISIONED INTERNET SERVICE CONNECTION TYPE INTERNET BACKBONE OR CROSS-LATA LAST MILE OR LOCAL LOOP CONNECTION SPEED OC3 (155 Mb/s maximum) DS3 (45 Mb/s maximum) multiple T1 (3 Mb/s or more) single T1 (1.544 Mb/s maximum) WASHINGTON LATA STATE LEASED INTERNET SERVICE - NOVEMBER 15, 2002 Sources: Information provided by State agencies and vendors. Verizo n EASTERN LATA UMES APPLIED INFORMATION TECHNOLOGY CENTER Figure 5: Statewide Provisioned Internet Access There is State funded access to the Internet in all four LATAs. All of the agencies that have provisioned Internet service in excess of 1.5 Mb/s have aggregated their Internet traffic to reduce service costs. Figure 5 also illustrates the concept of economies of scale for telecommunications. When State agencies procure Internet service at 10 Mb/s capacity, a typical cost is approximately $6,900 per Mb/s per year. When Internet service is procured at 45 Mb/s capacity, a typical cost drops to $3,800 per Mb/s per year. This represents an opportunity for significant cost savings if the State is able to aggregate Internet demand across multiple agencies. 15

20 16

21 4 Statewide Networks 4.1 Overview of Statewide Networks The State of Maryland has built networks to serve the needs of various applications and protocols. Each of these networks has been built to support the needs of all state agencies that have a requirement for connectivity. The Department of Budget and Management oversees the maintenance and operation of each of these networks and makes them available for all agencies. The following are Statewide networks: The DBM (FMIS) Network The Digital Backbone Network (DBN) Distance Learning Network networkmaryland WESTERN LATA BALTIMORE LATA 92.1 Mb/s $ per year Verizo n Mb/s (4 DS3, 5 T1) $373,158 per year Verizo n Mb/s $705,000 per year Mb/s (1 DS3) $111,924 per year Mb/s (7 T1) $53,730 per year Mb/s (5 T1, 5 DS3) $303,783 per year DBM (includes networkmaryland) CONNECTION TYPE INTERNET BACKBONE OR CROSS-LATA LAST MILE OR LOCAL LOOP CONNECTION SPEED OC3 (155 Mb/s maximum) DS3 (45 Mb/s maximum) multiple T1 (3 Mb/s or more) single T1 (1.544 Mb/s maximum) WASHINGTON LATA MARYLAND PROVISIONED SERVICE - NOVEMBER 15, 2002 Sources: Information provided by State agencies and vendors. Verizo n 275 Mb/s $212,640 per year Mb/s (2 DS3) $104,832 per year Verizo n EASTERN LATA Mb/s $110,580 per year UMES APPLIED INFORMATION TECHNOLOGY CENTER Figure 6: Statewide Networks Managed by DBM 17

22 4.2 Department of Budget and Management (FMIS) Network The FMIS application is maintained by the Office of the State Comptroller to provide fiscal tracking for all state and local government agencies. The application is hosted on a mainframe that resides at the Annapolis Data Center (ADC). The Department of Budget and Management provides the network connectivity to the ADC through the statewide networks. The FMIS network was originally comprised of six DS-1 circuits throughout the state and has been reinforced with circuits by networkmaryland. Some agencies are also utilizing the leased FMIS DS-1 circuits for inter-lata connectivity. 4.3 Digital Backbone Network The Department of Budget and Management through the Division of Telecommunications provides a Digital Backbone Network (DBN) available for use by departments, agencies, offices of the State, County, or local governments. The DBN provides the capabilities for transmitting voice, data, radio, and video communications on a fully integrated basis, while taking advantage of economies of scale, lower costs, improved technology, and cost effective service to diverse state locations. DBN equipment is located in carrier central offices for security, environmental control and cost savings on circuit charges. Until the conversion of the inter-lata transport of data, voice, radio and video for these agencies is completed, the DBN will remain an integral part of the State s telecommunications architecture. The State utilizes 15 DS-1s for the DBN network, each providing 23 channels of capacity, for a total of 345 channels available. Of these, 291 channels are fully utilized, for a total utilization rate of 84%. The DBN costs are billed to DBM at a rate of $300,000 per year. It is the responsibility of DBM to recover these costs from the following 20 agencies that are currently using the network: Baltimore City Community College Comptroller of the Treasury Dept. of Agriculture Dept. of Budget & Management Dept. of General Services Dept. of Health & Mental Hygiene Dept. of Housing & Community Development Dept. of Human Resources Dept. of Juvenile Justice Dept. of Labor, Licensing & Regulation Dept. of Natural Resources Dept. of Public Safety & Correctional Services Dept. of Transportation Executive Department Judicial Information System Maryland Center for Public Broadcasting Maryland State Lottery Maryland State Police Maryland State Retirement Agency Military Department 4.4 Distance Learning Network The Department of Budget and Management has provided multiple DS-3 circuits for the Eastern and Western LATAs to allow smaller educational institutions to provide students the same classes as found at major campuses. Through a partnership with, which provides the video conferencing support, the colleges are able to extend the classroom across Maryland. These circuits will be consolidated into a single statewide network as the migration continues. 18

23 4.5 NetworkMaryland The current implementation of networkmaryland includes an inter-lata core, Internet POPs in each LATA, and access to existing metropolitan area networks. A diagram of the networkmaryland bandwidth and cost of the leased circuits is included below. This diagram does not include any State fiber. Appendix C contains a list of networkmaryland customers. The networkmaryland inter-lata core consists of: DS-3 leased circuits to the Western and Eastern LATA OC-3 leased circuits in the Baltimore and Washington LATA to connect the OC-48 State owned ATM network to the telecommunications service provider DWDM Optical System between Washington and Baltimore LATA (OC-48 Lit) Internet access through networkmaryland is available through the following points of presence: Baltimore LATA - Qwest OC-3/45Mb/s Washington LATA MCI WorldCom DS-3/45Mb/s Western LATA DS-3/45Mb/s Eastern LATA Internet domain Extended from Baltimore and Washington LATA WESTERN LATA BALTIM ORE LATA 90 Mb/s $64,980 per year Verizo n 45 Mb/s (1 DS3) $111,600 per year Verizo n 245 Mb/s $142,608 per year $111,924 per year 45Mb/s (1 DS3) 45 Mb/s (1 DS3) $52,416 per year networkmaryland (Excluding State Fiber) CONNECTION TYPE INTERNET BACKBONE OR CROSS-LATA LAST MILE OR LOCAL LOOP CONNECTION SPEED OC3 (155 Mb/s maximum) DS3 (45 Mb/s maximum) multiple T1 (3 Mb/s or more) single T1 (1.544 Mb/s maximum) Verizo n WASHINGTON LATA MARYLAND PROVISIONED SERVICE - NOVEMBER 15, 2002 Sources: Information provided by State agencies and vendors. 245 Mb/s $142,608 per year 45 Mb/s (1 DS3) $55,536 per year Verizo n EASTERN LATA 135 Mb/s $91,080 per year UMES APPLIED INFORMATION TECHNOLOGY CENTER Figure 7: NetworkMaryland Backbone and Costs 19

24 The Metropolitan Area Networks (MANs) are also an integral part of networkmaryland, and are described in the following sections Annapolis Metropolitan Area Network (A-MAN) The Annapolis Metropolitan Area Network (A-MAN) is a fiber optic ATM regional network that connects seven State buildings in Annapolis. Figure 8 illustrates a logical view of this network and its connection to networkmaryland. 108 Carroll St. Agencies 20 St. Johns St. Agencies 350 Rowe Blvd. Agencies 580 Taylor Ave. Agencies 80 Calvert St. Agencies AMAN networkmaryland 45 Calvert St. Agencies State House Agencies State of Maryland BMAN Logical Date Created: 1/5/03 Last Modified: 1/5/03 Figure 8: Annapolis Metropolitan Area Network Baltimore Metropolitan Area Network (B-MAN) The Baltimore Metropolitan Area Network (B-MAN) is a Gigabit Ethernet regional network that connects nine State buildings in downtown Baltimore City. Figure 9 illustrates a logical view of this network and its connection to networkmaryland North Eutaw Agencies 301 West Preston Agencies 500 North Calvert Agencies 217 East Redwood Agencies 310 West Saratoga Agencies BMAN 300 West Preston Agencies networkmaryland 200 West Baltimore/ 6 North Liberty Agencies 201 West Preston Agencies 6 Saint Paul Agencies State of Maryland BMAN Logical Date Created: 1/5/03 Last Modified: 1/6/03 Figure 9: Baltimore Metropolitan Area Network 20

25 4.6 Consolidated Statewide Network The Department of Budget and Management is currently working to consolidate network resources to take advantage of economies of scale and improve network resources. NetworkMaryland is the framework for the consolidation, which includes migrating FMIS, DBN, Distance Learning and other state agency circuits onto the managed network. The goal is to eliminate the costly Inter-LATA and Intra-LATA leased circuits by moving them to one network. The use of networkmaryland also allows for a single Internet Service Provider that makes the best use of expensive circuits out to the Internet. The goal is to tie existing agency networks together to reduce statewide network costs associated with local loops, while providing a comparable level of service to the current telecommunication service providers. The diagram below depicts the proposed statewide network to be completed in FY DPSCS Data Center OC-3 (FY2003) NNI B DS3, Customer Loops ATM LATA (Baltimore) NNI A DS3, MVA Data Center MDOT Cloud intralata ISP Circuit OC3, Qwest ISP (Internet Gateway ) LATA (Allegany / Hagerstown) Customer Loops NNI PoP Circuit DS3, ATM Core Switch DWDM Terminal ATM OC-3 or possible DS-3 (FY2003) ATM Edge Switch Fredrick Law Mall NNI A DS3, Internet Router intralata ISP Circuit DS3, MCI InterLATA Circuit DS3, (FY2003) Internet Router Ciena DWDM (FY2003) ISP (Internet Gateway ) BMAN DWDM Terminal Ciena DWDM DWDM Add/Drop ATM Core Switch NNI PoP Circuit OC3, ATM Edge Switch NNI PoP Circuit OC3, ATM ATM Core Switch ATM Edge Switch Customer Loops OC-3 Leased NNI B DS3, InterLATA Circuit DS3, (FY2003) AMAN InterLATA Circuit DS3, (FY2003) LATA (Silver Spring / College Park) Internet Router NNI B DS3, NNI A DS3, ATM LATA (Salisbury / Easton) Customer Loops ATM Edge Switch NNI PoP Circuit OC3, Internet Router DWDM, FY 2003 OC-3, FY 2003 DS3, FY 2003 Figure 10: Consolidated statewide network (networkmaryland FY 2003) 21

26 22

27 5 Individual Agency Wide Area Networks The following maps provide a more detailed look at selected major agency wide area networks. Each agency map identifies the total leased inter-lata and local loop bandwidth and the associated annual cost. Maps have been provided only for agencies that have networks in multiple LATAs. The remaining agencies did not significantly impact the statewide bandwidth utilization, however they were included in the aggregate summaries outlined in Section 3 of this report. The agencies are grouped into the following four categories according to the characteristics of their wide area networks: Large inter-lata wide area networks Using networkmaryland backbone Networks contained with a single LATA No wide area networks Agency maps are presented in the following pages as listed in the following Table 2 (in order beginning with the leftmost column, from top to bottom). Agencies with a detailed map are indicated with a. Inter-LATA NetworkMaryland Single LATA No WAN Budget & Management Board of Elections Agriculture 4 Aging Environment 1 Comptroller Attorney General 3 BPW Health & Mental Hygiene Governor Economic Development 4 Planning Human Resources Lt. Governor Education 4 Veterans Affairs Labor, Licensing & Regulation General Services 3 Public Safety & Correctional Svcs. Housing 4 State Police 2 Juvenile Justice 4 Transportation Natural Resources 4 State Highway Administration Secretary of State 3 Motor Vehicle Administration Treasurer C.H.A.R.T. Table 2: Network Categories for Agencies in Inventory 1 Department of Environment s request for new inter-lata connectivity for 8 offices was approved in November Previously, the network was confined to the Baltimore LATA. 2 Maryland State Police shares circuits with Department of Public Safety & Correctional Services. 3 Department of General Services, Office of Attorney General, and Secretary of State (excluding State Board of Elections) lease circuits only within the Baltimore LATA. The data for these agencies is included in the aggregate maps. 4 Six agencies reported local loop circuits, but no inter-lata communications were reported: The Department of Economic Development, Department of Housing and Community Development, Department of Agriculture, Department of Juvenile Justice, Department of Natural Resources (dial up to ADC), and Department of Education. The data for these agencies is included in the aggregate maps. 23

28 5.1 Department of Budget and Management (DBM) The Department of Budget and Management is primarily responsible for supporting the Statewide Financial Management Information System (FMIS) as well as supporting the Statewide networks. More detailed information on these networks can be found in Section 4 - Statewide Networks. 5.2 Department of Environment (MDE) The Maryland Department of the Environment s local and wide area data networks support the mission critical business applications necessary for the Department to protect and restore the quality of Maryland s air, water and land resources while fostering economic development, healthy and safe communities and quality environmental education. Approximately 1,000 staff members depend upon the reliability and stability of these networks to provide cost effective services to the public in support of the agency s environmental regulatory permitting, compliance and enforcement activities, as well as to support emergency response personnel in the mitigation of potential or actual environmental impacts resulting from the accidental release of contaminants. Furthermore, these networks support the public s ability to gain valuable insight into the environmental health of the State through the Agency s web site and provide the foundation to expand the quality of services the Agency provides to its customer base and the general public. The agency s facilities are located in eight satellite offices in each of the four major LATAs in Maryland. The main headquarters is in Baltimore. Until recently, only two of these offices were connected to the Baltimore site. A third office uses the Allconet regional wireless network in Western Maryland. In November, a wide area network request was approved to connect all eight offices to the Montgomery Park Business Center on Washington Boulevard; co-located with Maryland State Lottery. At the time this inventory was conducted, this new network was not operational and therefore, no map is included in this report. Total bandwidth utilization for the current network is 5.64 Mb/s at a cost of $55,980 per year. This information is included in the aggregate totals for the State. 24

29 5.3 Department of Health & Mental Hygiene (DHMH) The Department of Health and Mental Hygiene s network extends to County Health Department offices throughout the State. WESTERN LATA BALTIMORE LATA 7.9 Mb/s $56,160 per year Mb/s (1 T1) $4,032 per year 42.9 Mb/s $235,920 per year Mb/s (1 T1) $22,416 per year Mb/s (1 T1) $27,504 per year DHMH CONNECTION TYPE INTERNET BACKBONE OR CROSS-LATA LAST MILE OR LOCAL LOOP CONNECTION SPEED OC3 (155 Mb/s maximum) DS3 (45 Mb/s maximum) multiple T1 (3 Mb/s or more) single T1 (1.544 Mb/s maximum) 5 Mb/s $69,660 per year WASHINGTON LATA MARYLAND PROVISIONED SERVICE - NOVEMBER 15, 2002 Sources: Information provided by State agencies and vendors. EASTERN LATA 8.9 Mb/s $89,640 per year UMES APPLIED INFORMATION TECHNOLOGY CENTER Figure 11: Maryland Department of Health and Mental Hygiene 25

30 5.4 Department of Human Resources (DHR) The Department of Human Resources network infrastructure supports 10,000+ employees and business partners. The infrastructure affects all mission critical, and daily operational services DHR provides, which indirectly affect over 350,000 citizens of MD. The core Infrastructure supports over 130 distributed sites and 3 rd party agencies throughout Maryland. Benefits of the network include: Built-in redundancy and hardware fail over. Centralized inter-lata transport vehicle Centralize and internet gateways Centralized dialup networking and VPN access for remote third party agencies. Greater throughput between LATA boundaries. Greater capacity for web-based application support Ability to support converged networks (voice, video, data) Support for multimedia and multi service applications WESTERN LATA BALTIMORE LATA 18.7 Mb/s $75,600 per year 46.3 Mb/s (1 T1, 1 DS3) $67,998 per year 98.6 Mb/s $409,680 per year 46.3 Mb/s (1 T1, 1 DS3) $123,246 per year $68,286 per year 46.3 Mb/s (1 T1, 1 DS3) Mb/s 46.3 Mb/s (1 T1, 1 DS3) $117,516 per year DHR CONNECTION TYPE INTERNET BACKBONE OR CROSS-LATA LAST MILE OR LOCAL LOOP CONNECTION SPEED OC3 (155 Mb/s maximum) DS3 (45 Mb/s maximum) multiple T1 (3 Mb/s or more) single T1 (1.544 Mb/s maximum) 41.9 Mb/s $161,280 per year WASHINGTON LATA MARYLAND PROVISIONED SERVICE - NOVEMBER 15, 2002 $57,960 per year 46.3 Mb/s (1 T1, 1 DS3) $105,951 per year EASTERN LATA Sources: Information provided by State agencies and vendors A. PPLIED INFORMATION TECHNOLOGY CENTER Figure 12: Maryland Department of Human Resources UMES 29.5 Mb/s $115,920 per year 26

31 5.5 Department of Labor, Licensing, and Regulation (DLLR) The Department of Labor, Licensing and Regulation (DLLR) has six major business entities consisting of Financial Regulation, Occupational and Professional Licensing, Racing, Labor and Industry, Unemployment Insurance and Job Services. A frame relay statewide data network is used to service 50 remote sites and over 2000 end users. Major network equipment hubs connect the data centers and the main office. Each remote has the ability to connect to Eutaw for server based applications and to the ADC for mainframe based applications. Most sites have T-1 lines with appropriate CIR rates to control bandwidth at the far end tail circuits. The network provides the following mission critical benefits to the citizens of Maryland: Online unemployment claims processing and associated applications. Online job services processing and associated applications. Online license renewals, original and changes including payment and query for twenty occupations and professions. Online license renewals, original and changes including payment for banking, mortgage and finance companies. Static viewing, downloadable forms, laws, regulations, fees, schedules and information to citizens. Extensive intranet for staff including , calendar, and office. WESTERN LATA BALTIMORE LATA 9.2 Mb/s $33,480 per year 6.2 Mb/s (4 T1) $34,716 per year 42.4 Mb/s $182,340 per year 6.2 Mb/s (4 T1) $30,960 per year 6.2 Mb/s (4 T1) $34,944 per year DLLR CONNECTION TYPE INTERNET BACKBONE OR CROSS-LATA LAST MILE OR LOCAL LOOP CONNECTION SPEED OC3 (155 Mb/s maximum) DS3 (45 Mb/s maximum) multiple T1 (3 Mb/s or more) single T1 (1.544 Mb/s maximum) 10.8Mb/s $41,040 per year WASHINGTON LATA MARYLAND PROVISIONED SERVICE - NOVEMBER 15, 2002 EASTERN LATA Sources: Information provided by State agencies and vendors. APPLIED INFORMATION TECHNOLOGY CENTER Figure 13: Maryland Department of Labor, Licensing, and Regulation UMES 14 Mb/s $54,180 per year 27

32 5.6 Department of Public Safety and Correctional Services (DPSCS) The Department of Public Safety and Correctional Services helps to keep Maryland communities safe and provides services to the victims of crime. It provides criminal justice agencies with timely access to accurate information about defendants and offenders. Their facilities are operated in approximately 114 locations across the State, including 8 administrative buildings, 7 booking and detention centers, 35 corrections facilities, 56 parole and probation offices, the Patuxent Institution, and 4 training facilities. The primary goal is to enhance the safety of Maryland citizens by providing an infrastructure that enables and supports the authorized exchange of voice, video, and data information among all DPSCS facilities, criminal justice entities, and the general public securely and efficiently from any location 24 hours per day, 365 days per year. WESTERN LATA BALTIMORE LATA 11.1 Mb/s $47,520 per year Mb/s (1 T1) $4,032 per year Mb/s $673,440 per year 3.1 Mb/s (2 T1) $6,300 per year DPSCS CONNECTION TYPE INTERNET BACKBONE OR CROSS-LATA LAST MILE OR LOCAL LOOP CONNECTION SPEED OC3 (155 Mb/s maximum) DS3 (45 Mb/s maximum) multiple T1 (3 Mb/s or more) single T1 (1.544 Mb/s maximum) 57.3 Mb/s $216,360 per year WASHINGTON LATA MARYLAND PROVISIONED SERVICE - NOVEMBER 15, 2002 Sources: Information provided by State agencies and vendors. EASTERN LATA 28 Mb/s $108,360 per year UMES APPLIED INFORMATION TECHNOLOGY CENTER Figure 14: Maryland Department of Public Safety and Correctional Services 28

33 5.7 Maryland State Police (MSP) The Maryland State Police use approximately 22 circuits located in all four major LATAs in Maryland. The circuits are owned and paid for by the Department of Public Safety and Correctional Services. The bandwidth and costs are included with that agency s network information. The Maryland State Police utilize wide area networks to enable current and future application of cross-divisional collaboration, both with the Maryland State Police and with law enforcement agencies at large. Expansion of the network will allow more efficient public safety services, interoperability and cross agency coordination. 5.8 Department of Transportation (MDOT) The Maryland Department of Transportation data and video network infrastructure supports over 5000 Statewide agency users in 130+ distributed sites. It provides communications for many mission critical citizen service applications in The Secretary s Office, the 5 Modal Administrations (Maryland Aviation, Maryland Port, Maryland Transit, Motor Vehicles, & State Highway), and the Transportation Authority. One such mission critical application is the Intelligent Transportation System (ITS). The ITS provides traffic monitoring, traffic management, incident management, and travelers advisory. Benefits of the network include: exchange between agencies internally without using the Internet Consolidated Internet gateways to central locations Remote/home use of PCs by solving dial-in and remote account issues CCTV camera on local TV news broadcast The network has enabled the following applications in an online electronic form: Online vehicle registration Online title application Oversize roadway permitting process Bus and rail schedules The following maps of the Maryland Department of Transportation include a combined map of all of the circuits in all 5 modals. In addition, the two largest MDOT modals, the SHA and the MVA respectively, had at one point, the largest networks and are therefore are also shown separately. We have also included a separate map of the CHART network. Originally, as dependency on information technology grew within MDOT, separate networks were engineered and implemented for SHA, MVA, and CHART due to separate budgets. Each of these infrastructures utilized cross LATA resources separate from one another. A few years ago MDOT initiated an effort to consolidate the networks department-wide. This effort began with the consolidation of networking equipment and resources located in shared MDOT sites, and is now unifying cross LATA resources available to MDOT. 29