TECHNICAL REFERENCE Screen Transmitter Unit RP-VL-S-01 Screen Receiver Unit RP-VL-R-01

Transcription

1 TECHNICAL REFERENCE Screen Unit RP-VL-S-01 Screen Unit RP-VL-R-01 CONTEC CO.,LTD.

2 Contents 1. Before Troubleshooting Legend Troubleshooting The screen is not displayed (-side monitor) The screen is not displayed (-side monitor) The screen gets out of alignment/ is truncated/ is oversized/ is shrunk/ blinks The screen is frozen (-side monitor) Connecting a Serial Communication Device Transparnet mode ( + ) Virtual mode (PC (Transmitting utility) + ) Operations when multiple communication devices are connected in the transparent mode...19 CONTEC CO., LTD. 2/20 March

3 1. Before Troubleshooting (1) Connect PC (input device) and the monitor where the trouble occurs to check whether the same trouble will occur. If the same trouble occurs, there should be trouble with PC (input device) or the monitor. (2) When trouble occurs both on the transmitter-side monitor and receiver-side monitor, solve the trouble of the transmitter-side monitor first. (3) The product may not operate properly depending on PC, monitor, and cable. For more details on this, contact your retailer. (4) Use LAN cables of Category 5 or higher. 10BASE-T(10Mbps) is not supported. Note! For product information Contact your retailer if you have any technical question about a CONTEC product or need its price, delivery time, or estimate information. 2. Legend Yes No Check and operation to be performed for the transmitter Check and operation to be performed for the receiver. Other Check and operation to be performed for other devices such as PC and monitor Check item Process item CONTEC CO., LTD. 3/20 March

4 3. Troubleshooting 3.1. The screen is not displayed (-side monitor) All the DIP switches are in the OFF state. (Reference of P.5 Figure3.1.1) No Set all the DIP switches to OFF, remove and insert the power plug to reboot FlexNetViewer. Yes POWER LED is lighting up. (Reference of P.5 Figure3.1.1) Use the supplied AC adapter to confirm the power connection. VGA LED is blinking, (Reference of P.5 Figure3.1.1) Trouble may occur. Contact your retailer. (For information on this, refer to 1. Before Troubleshooting.) PC, FlexNetViewer, and monitor are connected as the connection example shown in P.6 Figure (*1) Connect the devices according to P.6 Figure Especially, confirm that correct connection has been performed between PC and RGB IN of FlexNetViewer, monitor and RGB OUT of FlexNetViewer. Other The refresh rate and resolution of the image signal meets the specification of FlexNetViewer. (Reference of P.5 Figure3.1.1) Use the refresh rate and resolution that meet the specifications of FlexNetViewer. Remove and insert the power plug to reboot FlexNetViewer. It continues to P.5. CONTEC CO., LTD. 4/20 March

5 Connect FlexNetViewer and PC using a LAN cable (cross), making it possible to reference the transmitter by device search through the main unit management utility. (Reference of P.7 Figure3.1.3(1)(2)) Trouble may occur. Contact your retailer. For information on this, refer to 1. Before Troubleshooting. Perform Restore Factory Default Setting for the transmitter through the main unit management utility. (Reference of P.7 Figure3.1.3(3)) (*2) (*1) When a HUB is connected between the transmitter and the receiver, check whether the HUB is operating properly. (*2) Be careful that the settings will return to the default values. Table Supported resolution and Refresh rate Resolution Refresh rate VGA( ) 60Hz SVGA( ) 60Hz XGA( ) 60Hz Figure FlexNetViewer side view ( Unit and Unit commonness) CONTEC CO., LTD. 5/20 March

6 VGA cable AC adapter RGB IN (RP-VL-S-01) PC RGB OUT LAN cable(*3) (Cross cable) AC adapter VGA cable(*4) Monitor (RP-VL-R-01) RGB OUT VGA cable Monitor Figure Example connection using regular monitors (*3) When the transmitter and the receiver are directly connected as shown in Figure 3.1.2, use a cross cable. (*4) Use a VGA cable with a connector format of HD-SUB 15 pin (male). To connect, use a shielded twisted pair cable of RGB, Vsync and Hsync signals and GND. Otherwise the image quality may be deteriorated especially if the cable is longer than 1.5m. CONTEC CO., LTD. 6/20 March

7 (3) Restore Factory Default Settings (1) Execute Device search: (2) The search results are displayed in the device list. Figure FlexNetViewer management utility The above figure is the screen of Ver The screen may vary depending on FlexNetViewer or the main unit management utility. The version information can be confirmed at Help of the main unit management utility. CONTEC CO., LTD. 7/20 March

8 3.2. The screen is not displayed (-side monitor) All the DIP switches are in the OFF state. (Reference of P.9 Figure3.2.1) No Set all the DIP switches to OFF, remove and insert the power plug to reboot FlexNetViewer. Yes The rotary switch values (group IDs) of the transmitter and receiver are the same. (Reference of P.9 Figure 3.2.1) Set the same group ID for the transmitter and receiver, and reboot the main unit. POWER LED is lighting up. (Reference of P.9 Figure3.2.1) Use the supplied AC adapter to confirm the power connection. VGA LED is blinking. (Reference of P.9 Figure 3.2.1) Trouble may occur. Contact your retailer. For information on this, refer to 1. Before Troubleshooting. PC, FlexNetViewer, and monitor are connected as the connection example shown in P.6 Figure (*1) Connect the devices according to P.10 Figure Especially, confirm that the monitor and RGB OUT of the receiver have been connected. Other The refresh rate and resolution of the image signal meets the specification of FlexNetViewer. (Reference of P.9 Figure3.2.1) Use the refresh rate and resolution that meet the specifications of FlexNetViewer. Remove and insert the power plug to reboot FlexNetViewer. It continues to P.9. CONTEC CO., LTD. 8/20 March

9 Connect FlexNetViewer and PC using a LAN cable (cross), making it possible to reference the transmitter by device search through the main unit management utility. (Reference of P.11 Figure 3.2.3(1)(2)) (*2) Contact your retailer. (For information on this, refer to page 3 1. Before Troubleshooting.) Perform Restore Factory Default Settings for the transmitter through the main unit management utility. (Reference of P.11 Figure 3.2.3(3)) (*3) (*1) When a HUB is connected between the transmitter and the receiver, check whether the HUB is operating properly. (*2) Instead of connecting the transmitter and receiver via a HUB, connect each device directly to PC. (*3) Be careful that the settings will return to the default values. Table Supported resolution and Refresh rate Resolution Refresh rate VGA( ) 60Hz SVGA( ) 60Hz XGA( ) 60Hz Figure FlexNetViewer side view ( Unit and Unit commonness) CONTEC CO., LTD. 9/20 March

10 VGA cable AC adapter RGB IN (RP-VL-S-01) PC RGB OUT LAN cable(*4) (Cross cable) AC adapter VGA cable(*5) Monitor (RP-VL-R-01) RGB OUT VGA cable Monitor Figure Example connection using regular monitors (*4) When the transmitter and the receiver are directly connected as shown in Figure 3.1.2, use a cross cable. (*5) Use a VGA cable with a connector format of HD-SUB 15 pin (male). To connect, use a shielded twisted pair cable of RGB, Vsync and Hsync signals and GND. Otherwise the image quality may be deteriorated especially if the cable is longer than 1.5m. CONTEC CO., LTD. 10/20 March

11 (3) Restore Factory Default Settings (1) Execute Device search: (2) The search results are displayed in the device list. Figure FlexNetViewer management utility The above figure is the screen of Ver The screen may vary depending on FlexNetViewer or the main unit management utility. The version information can be confirmed at Help of the main unit management utility. CONTEC CO., LTD. 11/20 March

12 3.3. The screen gets out of alignment/ is truncated/ is oversized/ is shrunk/ blinks Other The refresh rate and resolution of the image signal meets the specification of FlexNetViewer. (Reference of P.13 Table3.3.1) No Use the refresh rate and resolution that meet the specifications of FlexNetViewer. Yes Other Use the monitor auto adjust or monitor manual setting to align the screen. (For the method, refer to the manual of monitor.) Other At FlexNetViewer, the background color of PC image output is other than black. Change the background color to a color as bright as possible other than black. (*1) Remove and insert the power plug to reboot FlexNetViewer. Connect FlexNetViewer and PC using a LAN cable (cross), making it possible to reference the transmitter by device search through the main unit management utility. (Reference of P.13 Figure3.3.1) (*2) Contact your retailer. (For information on this, refer to page 3 1. Before Troubleshooting.) Adjust the clock and phase of the transmitter through the main unit management utility. (Refer to Page.13 Table 3.3.2, Page.14 Clock phase adjustment and screen alignment method ) Align the transmitter screen through the main unit management utility. (Refer to Page.13 Table 3.3.2, Page.14 Clock phase adjustment and screen alignment method ) (*1) As black is recognized as no RGB signal, the normal screen effective scope cannot be recognized. (*2) When a HUB is connected between the transmitter and the receiver, check whether the HUB is operating properly. CONTEC CO., LTD. 12/20 March

13 Table Supported Resolution and Refresh rate Resolution Refresh rate VGA( ) 60Hz SVGA( ) 60Hz XGA( ) 60Hz Table List of recommended clock values for CONTEC PC Display PC Adaptor Resolution Default Value Recommended Value IPC-BX/M630(PCI)Cxx Intel 815E ChipSet Family VGA( ) CPU-SB303-FIT-36 Intel 852GM ChipSet Family VGA( ) IPC-BX720-AC4xx Intel 845GV ChipSet Family SVGA( ) IPC-BX720-AC4xx Intel 845GV ChipSet Family XGA( ) (1) Execute Device search: (2) The search results are displayed in the device list. Figure Device serch method The above figure is the screen of Ver The screen may vary depending on FlexNetViewer or the main unit management utility. The version information can be confirmed at Help of the main unit management utility. CONTEC CO., LTD. 13/20 March

14 -Clock phase adjustment and screen alignment method (1) Boot the main unit management utility, and perform the operations in the order shown in Figure (3) Click Settings: (2) Click Stop VGA transmission (1) Select the desired transmitter from the device list. Figure Clock phase adjustment and screen alignment method1 (2) Once the password input screen appears, input the password set at the main unit. In addition, there is no password at shipment setting. Therefore, click OK without input anything. CONTEC CO., LTD. 14/20 March

15 (3) Select Screen tab in the setting screen window, perform operations in the order shown in Figure (1) Select Screen tab. (2) Click Read (1) (3)-1 Click Adjust parameter to change the clock and phase. (3)-1 (3)-2 Click Screen alignment (3)-2 (4) Click Update, and check whether the screen becomes normal. (5) Click Write to save the settings into the main unit. (Do not switch off the power till write is complete.) (2) (4) (5) (6) (6) Reboot the main unit. Figure Clock phase adjustment and screen alignment method2 CONTEC CO., LTD. 15/20 March

16 3.4. The screen is frozen (-side monitor) The LAN cable is connected to FlexNetViewer, and LINK LED is lighting up. (Reference of P.17 Figure3.4.1) No Confirm the LAN cable connection. Yes The DIP switch 1 is in the OFF state. (Reference of P.17 Figure3.4.1) Set the DIP switch 1 to OFF, remove and insert the power plug to reboot FlexNetViewer. POWER LED is lighting up. (Reference of P.17 Figure3.4.1) Use the supplied AC adapter to confirm the power connection. VGA LED is blinking. (Reference of P.17 Figure3.4.1) Trouble may occur. Contact your retailer. For information on this, refer to 1. Before Troubleshooting. Remove and insert the power plug to reboot FlexNetViewer. Connect FlexNetViewer and PC using a LAN cable (cross), making it possible to reference the transmitter by device search through the main unit management utility. (Reference of P.17 Figure 3.4.2(1)(2)) Trouble may occur. Contact your retailer. For information on this, refer to 1. Before Troubleshooting Perform Restore Factory Default Settings for the transmitter through the main unit management utility. (Reference of P.17 Figure3.4.2(3)) (*1) (*1) Be careful that the settings will return to the default values. CONTEC CO., LTD. 16/20 March

17 Figure FlexNetViewer side view ( Unit and Unit commonness) (3) Restore Factory Default Settings (1) Execute Device search: (2) The search results are displayed in the device list. Figure FlexNetViewer management utility The above figure is the screen of Ver The screen may vary depending on FlexNetViewer or the main unit management utility. The version information can be confirmed at Help of the main unit management utility. CONTEC CO., LTD. 17/20 March

18 4. Connecting a Serial Communication Device This product can connect a RS-232C compliant serial communication device. This product can connect a RS-232C compliant serial communication device. In addition, there are two connection methods for a serial device: Transparent mode" and Virtual mode. This section describes these two connection methods Transparnet mode ( + ) RS-232C cable LAN cable RS-232C cable Touch Panel (RP-VL-R-01) (RP-VL-S-01) PC Figure Example connection of Transparent mode In the transparent mode, the serial transmission between FlexNetViewer transmitter and receiver is extended through Ethernet (LAN). As one COM port can connect one serial communication device only, only one device is supported in the transparent mode. (Notes) When multiple COM devices are connected in the transparent mode, malfunction may occur. For more details on this, refer to 4.3 Operations when multiple communication devices are connected in the transparent mode 4.2. Virtual mode (PC (Transmitting utility) + ) RS-232C cable LAN cable Touch Panel (RP-VL-R-01) HUB PC (RP-VL-R-01) Touch Panel Figure Example connection of Virtual mode In the virtual mode, the serial communication of the FlexNetViewer receiver is connected via Ethernet (LAN). A PC serial port is added to PC virtually by the virtual COM driver. As multiple COM ports can be created by the virtual driver, it is possible to connect multiple serial communication devices to one PC. CONTEC CO., LTD. 18/20 March

19 4.3. Operations when multiple communication devices are connected in the transparent mode This product can connect one transmitter to multiple transmitters according to the specifications where the transmitters and receivers are connected through LAN. Therefore, serial communication data can be sent to the transmitter from multiple receivers. However, this is not recommended as it may let the serial communication device cause unintentional operations. Here, touch panel is used as an example to illustrate the operations when multiple serial communication devices are connected. Figure is the connection figure where two receivers are connected to one transmitter in the transparent mode. RS-232C cable LAN cable RS-232C cable HUB Touch Panel (1) (RP-VL-R-01) (RP-VL-S-01) PC Touch Panel (2) (RP-VL-R-01) Touch Panel (1) byte date Touch Panel (1)+(2) Touch Panel (1)+(2) Touch Panel(2) c 3 b 2 a 1 6byte date c 3 b 2 a 6byte date 1 c b a 3byte date Date transmission direction Figure An example when multiple COM devices are connected in the transparent mode (1) Send commands to the corresponding receiver respectively from touch panels (1) and (2). Command consists of 3 byte data (*1), and a group of 3 byte data is recognized as one command. (2) Confirm the availability status of LAN line for each receiver, and output the received data to the transmitter by Non-synchronization via the LAN line through the serial communication. Therefore, the data output from the respective receiver is stored in the transmitter buffer. (3) The transmitter outputs the data pooled at the buffer to PC. In such a case, the 3 byte data recognized by PC becomes mixed between data from touch panel (1) and touch panel (2) ( 1a2 in this example), and cannot be recognized as a normal command. (*1) The byte number of the data that comprise the command varies depending on your device. For details, consult the manufacturer of you device. 3 byte date recognized by PC CONTEC CO., LTD. 19/20 March

20 5. Configuration Examples to Connect Multiple Touch Panels 1 touch panel that complies with RS-232C standard can be connected to the receiver of this product. Though multiple touch panels can be connected by obtaining multiple receivers, doing so may cause user-invisible operation as described in the previous chapter. This chapter describes the configuration example to connect multiple touch panels for preventing against the user-invisible operation. In the configuration examples, touch panel 1, touch panel available request SW 1, LED 2 (green, red) are connected to each receiver. Green LED displays the touch panel availability. Red LED displays the status that the touch panel is being used by the other device. Create the application to monitor and control digital I/O by using the function library. The following description shows an example of application. 1. ON/OFF state of SW connected to digital input of each receiver is monitored by PC and then the receiver that SW is on is determined. 2. In the receiver that SW is ON, connected LED (green) is turned on and then the touch panel availability is displayed. 3. In all the receivers that SW is not ON, connected LED (red) is turned on and then it shows that the touch panel is being used by the other receiver. 4. AS touch panel user, operate the touch panel only when LED (green) is turned on and prevent touch panel from malfunction. Switch LED Digital I/O is connected with PC by using LAN cable. RS-232C Digital I/O LAN HUB LAN LAN RS-232C PC VGA VGA (RP-VL-R-01) (RP-VL-S-01) Touch Panel 1 Switch LED RS-232C Digital I/O LAN VGA (RP-VL-R-01) Touch Panel 2 Switch LED RS-232C Digital I/O LAN VGA (RP-VL-R-01) Touch Panel N A LYKB012 CONTEC CO., LTD. 20/20 March