Avaya Digital Mobility Pre-Configured Bundle Quick Setup Guide. NN September 10, 2010

Transcription

1 Avaya Digital Mobility Pre-Configured Bundle Quick Setup Guide NN September 10, 2010

2 2 Digital Mobility Pre-Configured Bundle Quick Setup Guide Before You Begin This quick guide provides all the necessary information for a successful installation of the Avaya Pre-configured Digital Mobility Bundle. With this pre-configured bundle in your hand, you will save a lot of time used on the system installation. When following this guide, you should count on an installation time of only 30 minutes for the small bundle and only 45 minutes for the large bundle. This guide assumes the following: that Norstar/BCM is installed and is working correctly that the installer knows how to set up Norstar/BCM that any building cabling has been pulled to the place where the base stations are to be placed, and that cables for the digital station interface to the Norstar or BCM is in place For more information on the installation and configuration of the Avaya Digital Mobility System not covered by this quick guide, please refer to Avaya Digital Mobility System Installation and Configuration guide (N Rev. 1.5). Note: To determine location of the base stations refer to the above mentioned installation guide and to the Avaya Digital Mobility Deployment Guide (NN Rev. 1.2). Hardware Summary Please remove all boxes from the master container and verify that all parts are included in the shipment before continuing with this guide. Inside the master container you will find several boxes containing: Small Pre-configured Bundle Large Pre-configured Bundle 1 pcs. DMC080 1 pcs. DMC320 1 pcs. Base Station 2 pcs. Base Station 2 pcs or 7449 Handset 6 pcs or 7449 Handset 2 pcs. Belt Clip 6 pcs. Belt Clip 2 pcs. Charger 6 pcs. Charger 2 pcs. Power Adapter for the charger 1 pcs. Cable for Base Station (2 m long, RJ45 one end, RJ11 other end) 6 pcs. Power Adapter for the charger 2 pcs. Cable for Base Station (2 m long, RJ45 one end, RJ11other end

3 3 DMC080 DMC320 Base Station Handset Handset Belt clip 4. Charger Two meter long base station cable (RJ45 one end, RJ11 the other end). Note: Can be used to connect DMC to a single base station or between the DMC and building wiring closet 6. Power adapter for the charger.

4 4 DMC Hardware Mounting (Optional) Holes no. 1 Holes no. 2 Mount the wall mount bracket to the wall using three 10 x 2.5 cm (1 inch) round-head wood screws. Install the screws in the three holes labelled 1 or the three holes labelled 2. Note: The DMC Wallmount Bracket is optional. Press the DMC against the wall mount bracket and slide the module down until it clicks in place. Base Station Mounting Screw Cable hole Screw Pull the cable through the wall bracket and mount the wall bracket on the wall using the screws accompanying the base station. Do not fasten the screws completely to allow for adjustments of the wire length when connecting the wire to the base station. Connect the plug to the rear of the base station

5 5 Click the base station to the wall bracket. When the mounting of the hardware is complete, you can start wiring the base station to the DMC. Wiring the Base Station to the DMC Connect the base station cable to the DMC. Connect the digital station ports to the DMC. Connect the AC power source to the DMC. Note: To add more base stations, please refer to Avaya Digital Mobility System Installation and Configuration guide (N Rev. 1.2) Note: The supplied base station cable should only be used to connect one base station and only if the location of the base station is within the cable length of the DMC. Otherwise the supplied cables can be used to connect the DMC to the building wiring, for example at a patch panel or bix bloc. DMC - RJ45 Connection Diagram DMC080 - RJ45 Connector Base Station Pin DMC320 - RJ45 Connector 1 Base Station Pin DMC320 - RJ45 Connector 2 Base Station Pin

6 6 Cable Delay Measurement After wiring the base station the first time, you must measure the cable delay in order to synchronize the base station. The synchronization ensures seamless handover. The master handset is used for this task, and the whole process will last for about three minutes. Press MENU. Go to EXT. SERVICE by pressing >. Press OK ( ). Go to CONFIG. DMC by pressing >. Press OK( ). Go to CABLE DELAY by pressing >. Press OK( ). Go to MEASURE ALLby pressing >. Press OK( ). While measuring the cable delay, the handset display is dimmed. The system will restart automatically after the cable delay measurement has been completed. Note: The system is rebooted and all calls are dropped. When restarting after a cable delay measurement, reliable system performance will be achieved after a couple of minutes.

7 7 Registration of Additional Handsets to Existing System Using Master Handset You must register and subscribe additional handsets before you can use them. When registering you use the master handset, and when subscribing you use each registered handset. Please note that all handsets are delivered as master handsets. To disable this capability on selected handsets using the master handset, please refer to chapter 9 (Handset Management: Changing Special Rights) of the Avaya Digital Mobility System Installation and Configuration guide. The registration process will last for about 1 minute for each handset. Please go through the following registration steps: Press MENU. Go to EXT. SERVICE by pressing >. Press OK ( ). Go to CONFIG. USER by pressing >. Press OK( ). Go to ADD by pressing >. Press OK( ). Go to FIND POS. by pressing >. All positions and directory numbers of the system can now be displayed using the < > keys. Find the wanted positions. Press OK( ). IPEI appears in the display. Type the serial no. of the handset.

8 8 The IPEI serial number is found on the label behind the battery pack. Alternatively, press *99984*/OK on the handset to be registered. The serial number is now shown in the display. Press OK( ). AC appears in the display. Press OK( ). Go to NO SPEC. RIGHTS by pressing >. Press OK( ). Go to PRIMA or SECOND by pressing >. Secondary is only and option if the handset is being registered on a linked system. Press OK( ). PRIMA Ch. No. appears in the display. Type the TCM loop number of the chosen Primary or Secondary DMC, and then press OK( ). SUCC. appears in the display, and the registration has succeeded. To register another handset, press OK( ) and repeat the above mentioned steps. Press MENU to exit.

9 9 Subscribing Additional Handsets Using Actual Handset Subscription of handsets requires the use of each registered handset. Please note that the DMC is set to allow subscription. To turn this off using the master handset please refer to chapter 7 (Configuring the DMC: Configuring the DMC through the Master Handset: Subscription Setting) of the Avaya Digital Mobility System Installation and Configuration guide. The subscription process will last for about 30 seconds for each handset. Please go through the following subscription steps: Press MENU. Go to MENU LOGIN by pressing >. Press OK ( ). Go to SUBSCRIPTION CREATE by pressing >. Press OK ( ). The handset searches for the serial no. of the system. Use the < > keys to scroll between the IDs systems if there is more than one system available. During subscription, the handset searches for free positions and performs subscription on the first free position. As soon as the correct serial no. of the system appears in the display, press OK ( ). The serial number is located on the label on the rear of the DMC. Enter the AC (Authentication Code: The AC is a customer-defined optional subscription pin code of a maximum of eight digits) using the keyboard, and press OK ( ). An antenna symbol appears on the display to indicate a successful subscription. If not, the subscription has failed and the procedure must be carried out again.

10 10 How to get help This section explains how to get help for Avaya products and services. Getting Help from the Avaya Web Site The best way to get technical support for Avaya products is from the Avaya Technical Support Web site: This site provides quick access to software, documentation, bulletins, and tools to address issues with Avaya products. More specifically, the site enables you to: download software, documentation, and product bulletins search the Technical Support Web site and the Avaya Knowledge Base for answers to technical issues sign up for automatic notification of new software and documentation for Avaya equipment open and manage technical support cases Getting Help over the Phone from an Avaya Solutions Center If you don t find the information you require on the Avaya Support Web site, and have an Avaya support contract, you can also get help over the phone from an Avaya Solutions Center. Contact Avaya Support at Getting Help through an Avaya Distributor or Reseller If you purchased a service contract for your Avaya product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller HD, ED3