Healthy Computing. Microsoft Hardware s Guide to Ergonomics at Work
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1 Healthy Computing Microsoft Hardware s Guide to Ergonomics at Work
2 Ergonomics 101: What is it? Healthy Computing Microsoft Hardware s Guide to Ergonomics at Work Contents Did you know? Polish professor Wojciech Jastrzebowski coined the word ergonomics in 1857 in a philosophical narrative based upon the truths drawn from the Science of Nature. The word is derived from the Greek ergon (work) and nomos (laws). Ergonomics and You 1
3 Putting Ergonomics to Work 3 Ergonomics, Work, and Health, Stephen Pheasant, 1991, Macmillan Publishing Ergonomics at Microsoft 4 Microsoft user research results. Microsoft Hardware Timeline Microsoft Mouse Mouse 5.0 Microsoft Mouse Ballpoint Mouse Mouse 2.0 Natural Keyboard, Home Mouse EasyBall IntelliMouse IntelliMouse Trackball IntelliMouse Pro Internet Keyboard, Natural Keyboard Pro, IntelliMouse Optical Trackball Explorer, Trackball Optical Office Keyboard, Wireless IntelliMouse Explorer, IntelliMouse Explorer Wireless Optical Desktop for Bluetooth, Wireless Optical Desktop Pro, Notebook Optical Mouse 3
4 Making of a Mouse Ribbed Wheel and Surround Better control Left & Right Buttons Finger grooves provide maximum comfort Undercut Area For Pinch Grip Help locate the hand position Helps you lift and reposition the Maximum surface area for actuation mouse easily and comfortably No uncomfortable edges to feel Soft-Touch Material Provides extra comfort Of Mice and Hands Finger Support Lifts the ring and little fingers to avoid dragging on the surface below Forward Button/Back Button Placed just above the relaxed position of the thumb Easy access without inadvertant actuation Give your mouse the comfort test: 1. Place your hand palm-down on a flat surface and let it rest naturally. 2. There should be a cavity under your palm as the hand and fingers form a natural arch. 3. Now place it over a mouse.the mouse should feel natural, supporting the arch of the hand but not pressing hard against any one area of the palm. Maximum Palm Support Thumb Scoop Keep the thumb from being dragged on the surface below Undercut to help you lift and reposition the mouse High-End Titanium Finish (Source: Gartner, Inc. Buying a Better Mouse, 2001) Did you know? Douglas Engelbart, an electrical engineer at the Stanford Research Insitute, is credited with inventing the first mouse in Engelbert patented the mouse in 1970 under the name X-Y Position Indicator for a Display System. Over 150 million mice were sold worldwide in NPD data Evolution of a Mouse Microsoft Mouse Green-Eyed Mouse Pressure Sensitive Glove (Metaphase Design Group, Inc.) Mouse Infrared Thermography Wireless IntelliMouse Explorer
5 The Keyboard Evolves Bimanual Control Split Keyboards Did you know? The number of keys on a keyboard varies per country. There are 104 on a standard flat keyboard in the U.S., 109 in Japan, 105 in Italy and 107 in Brazil. The keys on the original typewriter, developed by Christopher Latham Sholes in 1873, were arranged alphabetically. However, people became so adept at typing the keys would jam when hit in quick succession. Sholes rearranged the letters so the most frequently used keys were as far apart from each other as possible in order to slow down the speed of typing. His keyboard became known as the QWERTY keyboard, the standard key arrangement still used today. The average typist on a conventional QWERTY keyboard will move their fingers between 19 and 32 kilometres per day. Internet Buttons Go back and forward within Web sites on the Internet with a single touch. Scroll Wheel Scroll easily without using the on-screen scroll bar. Used in combination with the mouse scroll wheel, you can navigate using whichever hand is free. Shortcuts These easy-to-use buttons allow you to cut, copy and paste. The buttons were customised to fit to finger pad size when resting on the keys Application Switch Toggle between program windows with a quick touch. This key replaces the ALT+TAB method of switching between program windows. Honan, M., E. Serina, R. Tal, and D. Rempel, Wrist Postures While Typing on a Standard and Split Keyboard. Proceedings of the Human Factors and Ergonomics Society 39th Annual Meeting Human Factors & Ergonomics Society, Santa Monica, CA, Vol. 1, pp Tittiranonda, P., S. Burastero, M. Hudes, and D. Rempel. Productivity and Long Term User Comfort: Effects of Four Computer Keyboards on Users With Musculoskeletal Disorders, Marconi Research Conference 1997 Proceedings, Ergonomics Program, University of California and Center for Ergonomics, University of Michigan. April 13 16, paper #19 Microsoft focus groups and retailer feedback NPD Group data Microsoft Natural Keyboard Timeline 13 Microsoft user research results 14 Microsoft internal research (2001) Natural Keyboard Natural Keyboard Elite Natural Keyboard Pro Wireless Optical Desktop Pro/Natural Multimedia Keyboard. 6 7
6 Looking Ahead Frequently Asked Questions: 8
7 10 Tips to Getting Comfortable 1. Select a good chair. 2. Clean under your desk. 3. Be aware of your posture. 4. Know your easy-reach zone. 5. Use a headset. 6. Position your monito r 7. Take breaks. 8. Think when you lift 9. Integrate your tools. 10. Ask for help This document is provided for informational purposes only. Microsoft makes no warranties, express or implied, in this document. Information subject to change without notice Microsoft Corp. All rights reserved. Microsoft, IntelliMouse, Natural and Windows are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries. The names of actual companies and products mentioned herein may be trademarks of their respective owners. 9
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