AG-4800A Multi-Definition Digital Product - High Density Modular Frame

Transcription

1 AG-4800A Multi-Definition Digital Product - High Density Modular Frame User Manual January 2015 Form 8102B Revision 1.2

2 Copyright 2015 Sencore, Inc. All rights reserved Sencore Drive, Sioux Falls, SD USA This publication contains confidential, proprietary, and trade secret information. No part of this document may be copied, photocopied, reproduced, translated, or reduced to any machine-readable or electronic format without prior written permission from Sencore. Information in this document is subject to change without notice and Sencore Inc. assumes no responsibility or liability for any errors or inaccuracies. Sencore, Sencore Inc, and the Sencore logo are trademarks or registered trademarks in the United States and other countries. All other products or services mentioned in this document are identified by the trademarks, service marks, or product names as designated by the companies who market those products. Inquiries should be made directly to those companies. This document may also have links to third-party web pages that are beyond the control of Sencore. The presence of such links does not imply that Sencore endorses or recommends the content on those pages. Sencore acknowledges the use of third-party open source software and licenses in some Sencore products. This freely available source code can be obtained by contacting Sencore Inc. About Sencore Sencore is an engineering leader in the development of high-quality signal transmission solutions for the broadcast, cable, satellite, IPTV, telecommunications, and professional audio/video markets. The company s world-class portfolio includes video delivery products, system monitoring and analysis solutions, and test and measurement equipment, all designed to support system interoperability and backed by bestin-class customer support. Sencore meets the rapidly changing needs of modern media by ensuring the efficient delivery of high-quality video from the source to the home. For more information, visit Page 2 (75)

3 Revision History Date Version Description Author 07/29/ Initial Release GK 11/05/ Updated Tables NDM 01/14/ Updated Specifications NDM Page 3 (75)

4 Table of Contents Introduction... 6 Introduction... 6 Overview... 6 Features... 7 Document Terms... 8 Installation... 9 Before You Begin... 9 Installing the AG-4800A Frame Front Panel Overview Rear Panel Overview COMM I/O Overview Ethernet Connections Power Supply AG-4800A_OPT_1 and Power Cable Monitoring Ventilation and Cooling Rear Module Installation AG-4800A Frame Setup GFC-8322 and Reference Overview Using the LCD Diagnostic Panel Rear Modules for the AG-4800A Frame Fan Filter Maintenance Cleaning the Filter Fan Filter Maintenance Filter Replacement Cooling Features Replacing the Cooling Fan Module Specifications for the AG-4800A Frame Network Interface Card Installation & Setup User Interfaces Installing an MFC-8322 Network Controller Card Network Configuration SNMP Support Software Upgrades for the Controller Card MFC-3822-NS Network Controller Card Setup Card-edge Controls for the MFC-3822-NS Alarm Button and Configuration Jumper on MFC-3822-NS Configuring the DIP Switch Settings on the MFC-3822-NS Monitoring the MFC-3822-NS Status LEDs DashBoard Control System DashBoard PC Requirements DashBoard Installation - Windows DashBoard Getting Started DashBoard - Managing OpenGear Frames DashBoard Interface Overview DashBoard Basic Tree View DashBoard Advanced Tree View DashBoard Device Editor DashBoard Menus Status Tab Power Tab Setup Tab Network Tab DataSafe Tab SNMP Tab DataSafe TM DataSafe Overview DataSafe Features Page 4 (75)

5 DataSafe and Network Controller Cards Troubleshooting Checklist MFC-3822-NS Card Failure Recovery DashBoard Lite System Requirements DashBoard Lite Applet Overview Adding Frames to the DashBoard LIte Applet Using the DashBoard Lite Applet Troubleshooting the DashBoard Lite Applet Page 5 (75)

6 Introduction This chapter contains the following sections: Introduction Overview Features Documentation Terms Congratulations on choosing an opengear frame. You will be pleased at how easily your new opengear frame fits into your overall working environment. Equally pleasing is the product quality, reliability and functionality. Should you have a question pertaining to the installation or operation of your opengear frame, you should find most of the answers in this manual. Should you not find the answers or have additional questions please contact Sencore at the numbers or address listed on the first and last page of this manual. Our ProCare Support technical staff is always available for consultation, training, or service. Overview Modular Frame Architecture The AG-4800A is a 2RU modular frame, designed to accommodate up to 20 cards of the opengear Multi-Definition product family. The AG-4800A has the flexibility of independent rear BNC connector modules. This is for a standard opengear frame which includes cooling fans and a Gigabit Ethernet network card. It further accepts a dual redundant power supply configuration. For applications where a variety of I/O connections are necessary (such as analog audio, MPEGoIP, or RF inputs), the frame supports slot-dependent rear modules. Rear modules are ordered with cards, and are easy and quick to install. The AG-4800A frame offers the flexibility of independent rear modules for connectivity to a wide array of interfaces such as BNC, twisted-pair audio, and fiber. Each frame offers a full rear module that offers 10 BNCs per module, or a high density split rear module that offers five BNCs per module. Using the split rear module allows for up to 20 independent opengear solutions to be installed. Note that cards and rear modules designed for the AG4800 series frames are also supported by the AG-4800A series frames. However, some cards and rear modules may be designed specifically for the AG4800A series frames only. Refer to the documentation for your opengear card for details on the frame you can use. Robust Power Supplies The AG-4800A frame can accommodate two front-loaded AG-4800A_OPT_1 power supplies. Although a single power supply can fully power a loaded frame, the addition of a second (optional) power supply provides the frame full power redundancy. Each power supply is fed by a separate power cord, which is held in position to guard against accidental power loss. Each power supply contains an independent cooling fan, status LED, and a front-mounted power switch. Page 6 (75)

7 Each frame comes standard with one AG-4800A_OPT_1 power supply. Cooling Architecture The AG-4800A frame was designed with front-door mounted fans to provide forced air cooling for all cards, with additional cooling for the power supplies. This advanced cooling architecture increases ventilation. An intelligent fan controller adjusts fan speed with changes in frame power loading. Particular attention has been paid to frame acoustics in order to keep fan noise to a minimum. Features The opengear next generation frame is the evolution of the industry's first and only open hardware and software platform. The next generation opengear AG-4800A frame combines function, flexibility and power with advanced features like high powered 400 watt redundant power supplies, Gigabit Ethernet access to every card slot, 20 opengear card slots, dedicated 21st and 22nd card slots for network control and internal reference distribution, and a front LCD display for easy frame, IP address and fault identification. The following features make the AG-4800A series frames the best solution for standard and high definition terminal equipment: Aluminum and steel construction for both strong but light weight Two independent looping Reference Inputs feed all card slots Can house any mix of analog, digital, video and audio cards in the same frame Available with individual card specific modules for connector flexibility 2RU frame houses up to 20 cards, dissipating up to 15W per slot Robust power supply with two integral cooling fans Comes standard with the Cooling Fan Module for increased ventilation and enhanced reliability Ethernet port for optional network control- Supports Gigabit ethernet connectivity to each opengear card in the frame (MFC-3822-NS Network Controller Card) Optional redundant power supply is hot-swappable for 24/7 operation Power switch is accessible from front of the rack frame Separate power cords to each supply for power feed redundancy Power Lock cord retainer mechanism guards against accidental power loss Fan Fail and Error Indicator LEDs on front of the frame Ethernet based Frame Controller for remote setup, monitoring, and control Removable hinged front door with durable powder-coat finitsh, for easy card insertion and removal, and flexibility in servicing the cooling fans Supports all existing rear modules designed for the AG-4800 frame Provides a system alarm LED on the frame front door Provides an LCD Diagnostic Panel on frame front that reports the frame name, and IP address; provides the ability to scroll through these reported error conditions Page 7 (75)

8 Document Terms The following terms are used throughout this manual: Frame refers to any opengear frame within your video system. AG Series frame refers to the 20 slot AG-4800A frame or a predecessor frame including the10-slot (AG-3800) and 20-slot (AG-4800)frames and any available options unless otherwise noted. Network Controller Card refers to the MFC-3822-NS unless otherwise indicated The Operating Tips and Note boxes are used throughout this manual to provide additional user information. 20-slot frames refers to AG-4800A series and previous generation AG4800 series frame and any available options unless otherwise noted. Board, and Card refer to opengear terminal devices within opengear frames, including all components and switches. MFC-8322 refers to the MFC-3822-NS unless otherwise indicated. Network Controller Card refers to the MFC-3822-NS card opengear frame refers to the DFR-8300 series and OG3-FR series frames. AG-4800A series frames refers to all versions of the OG3-FR series frames. Operator and User refer to the person who uses the AG-4800A series frame. PSU1 or PS1 refers to Power Supply Unit 1 (primary) of the frame. PSU2 or PS2 refers to Power Supply Unit 2 (redundant) of the frame. System and Video system refer to the mix of interconnected production and terminal equipment in your environment. Page 8 (75)

9 Installation This chapter provides basic instructions for installing the AG-4800A series frame. This chapter contains the following sections: Before You Begin Before You Begin Installing an AG-48900A Frame Front Panel Overview Rear Panel Overview COMM I/O Overview Ethernet Connections Power Supply AG-4800A_OPT_1 and Power Cable Ventilation and Cooling Rear Module Installation Installing an opengear Card Before proceeding with the instructions in this chapter, ensure that you read the following sections. Static Discharge Throughout this chapter, please heed the following cautionary note: Unpacking ESD Susceptibility: Static discharge can cause serious damage to sensitive semiconductor devices. Avoid handling circuit boards in high static environments such as carpeted areas, and when wearing synthetic fiber clothing. Always exercise proper grounding precautions when working on circuit boards and related equipment. Unpack each AG series frame you received from the shipping container and ensure that all items are included. If any items are missing or damaged, contact your sales representative or Sencore directly. Page 9 (75)

10 Installing the AG-4800A Frame This section outlines how to install the AG-4800A frame. The same procedure is used to install the frame as was used with previous model opengear frames. AG-4800A Frame Overview The AG-4800A frame mounts in the rack frame by means of four rack screws fastened through the front mounting ears. Install the frame for maximum stability during operation and in such a way as to allow adequate ventilation. Ensure that adequate space exists behind the frame and on the right side of the frame for airflow exhaust. The location of the frame should be accessible, dry, and dust-free. The front frame mounts should normally be sufficient to carry the load, including the weight of accompanying cables. However, in certain applications such as mobile truck installations, it may be desirable to also support the rear of the frame or cables. Installation Requirements Keep the following in mind when installing your frame: Install the frame for maximum stability during operation and in such a way as to allow adequate ventilation. The frame cannot be sealed in a closed container and must be installed in free air space where the ambient temperature is monitored and controlled to not exceed 40 C (104 F) at the frame front door airflow intake. Ensure that adequate space exists in front and behind the frame and on both sides of the frame for airflow exhaust. The location of the frame should be accessible, dry, and dust-free. Frame Dimensions - AG-4800A Rack Units: 2 RU 3.5 Height: (8.89cm) Depth: 17.7 (45cm) Width: 19 (48.26cm) Note that each opengear frame installs in a standard 19 rack. AG-4800A Frame Mounting Requirements Under some conditions, the ambient air temperature inside rack-mount cabinets can be greater that the ambient temperature within a room. For safe long term reliability, ensure the ambient air temperatures at the frame front intake area are within the product s specified operating temperature range. Adequate ventilation within a rack frame must also be maintained. To ensure ventilation adhere to the following clearance recommendations: Minimum 2 (5.08cm) clearance both right and left-hand side of the chassis sides with unrestricted vertical airflow. Minimum 5 (12.7cm) clearance at the chassis rear with unrestricted vertical airflow. Page 10 (75)

11 Front Panel Overview The opengear frames provide monitoring features on the front door. This section briefly summarizes the controls available on the AG4800A frame Figure 1: AG-4800A Front Panel 1. Diagnostic Panel This area is only available on the AG-4800A series frames. This area includes a two-line LCD Diagnostic Panel, and a toggle button. The diagnostic panel displays the following information in a scrolling format: The top line in the display cycles through the name assigned to the frame in DashBoard and the current IP address of the frame (or if none available). The IP address is configured on the MFC-3822-NS Network Controller Card. The second line reports errors or alarm conditions from any source. This includes fan failure alarms, power supply warnings, or errors reported by the cards installed in the frame. Messages are listed starting with the most recent. Use the toggle button to cycle through the messages on the diagnostic panel when multiple errors are occurring. It also mutes the audio alarm. 2. STATUS/ALARM LED Refer to the section xxxx on page xx for details on this LED. 3. Door Tabs These tabs enable you to open the frame door and gain access to the interior of the frame. An alarm is raised when the frame door is opened longer than 5 minutes. Page 11 (75)

12 Rear Panel Overview The rear panel provides the communication connectors for the opengear frame control and frame-wide references. This section summarizes the components available on the rear panel Figure 2: AG-4800A Rear Panel 1. PSU1 Power Supply Connector This connector is the AC Connector for the main power supply. 2. PSU2 Power Supply Connector This connector is the AC Connector for the redundant/power sharing power supply. 3. Ethernet Communication Port The Ethernet port is an RJ45 connector is used to connect the optional MFC-8322 Series Network Controller card to an external Ethernet network. This Network Controller card is required to bridge the external Ethernet network to the local communication bus for monitoring and control of cards installed in the frame. Only cards having the Communication bus interface will be able to be monitored and controlled this way. 4. Reference Connectors Two sets of looping BNC inputs are provided to accept two independent reference signals supporting the following reference signal types: Analog black Tri-level sync AES/DARS reference This feature distributes one or two reference signals to all cards in the frame. Cards which need an external reference use this master reference signal in place of taking the signal from one of the card BNCs. This provides for ease of installation and reduction in reference cabling requirements. If this signal is required, it will be mentioned in the user documentation for your opengear card. If only one reference type is required for the frame, connect it to the REF 1 BNC. If the reference is not being looped to another frame or device, ensure that the Loop Ref BNC is terminated with a 75ohm terminator. Page 12 (75)

13 COMM I/O Overview The COMM I/O includes all the communication connectors for the AG series frame control and frame-wide references. The COMM I/O is located at the back and sides of the frame behind each of the power supplies (PS1 & PS2). PS1 Rear-Right I/O Figure 3: Rear COMM I/O PS2 Rear-Left I/O PS 1 Power Supply Connector This connector is the AC Connector for the main power supply. REF 1 LOOP BNC Connector provides reference or sync input signal to all cards in the frame and provides loop through of reference or sync input signal. REF 2 LOOP - Connector provides reference or sync input signal to all cards in the frame and provides loop through of reference or sync input signal. PS 2 Power Supply Connector This connector is the AC Connector for the redundant power supply. Ethernet Connector serves as a network communication port for the controller card For details on installing and configuring a Network Controller Card, refer to the section Note: The MFC8322-NS does not support Auto-MDIX. Page 13 (75)

14 Ethernet Connections You can monitor and control opengear cards in your frame via the DashBoard client software. This requires a Network Controller card is installed and configured in the chassis. The steps for connecting via an Ethernet network is dependent on the network requirements in your facility. Contact your IT Department before connecting to your facility network to ensure there are no conflicts. For more information on configuring the Network Controller card, refer to the MFC8322-NS section in this manual. For more information on using DashBoard, refer to the DashBoard Control System User Manual. Note: DashBoard uses the open SLP protocol to locate opengear frames on the network. In larger installations, it is recommended to use an SLP Directory Agent (DA). Contact your IT Department for more information on whether your facility uses an SLP DA. The Ethernet Connector is an RJ45 connector is used to connect the optional Network Controller card to an external Ethernet network. This standard 10/100/1000 Base-TX RJ45 Ethernet connector is used to exchange information with an external monitoring, or control, system over an Ethernet network. Refer to Error! Reference source not found. for wiring information. Note: Use CAT5 Fast Ethernet cable or better (up to 100m or 1000m) to connect the frame to an external Ethernet hub or switch. The Ethernet port has its RJ45 connector wired as a Network Interface Card (NIC). The Ethernet port is a standard 10/100/1000 RJ45 Ethernet connector and is used to exchange information with an external monitoring, or control, system over an ethernet network. You must have the MFC-8322-N installed in the opengear frame to take advantage of the Gigabit Ethernet connectivity available for cards in the OG3-FR series frame. Table 1 provides the wiring information based on the type of Network Controller card installed in the frame. Use up to 100m of CAT6 cable or better for Gigabit Ethernet network or use up to 100m of CAT5 cable or better for 10/100Mbit Ethernet networks. The Ethernet port has its RJ45 connector wired as a Network Interface Card (NIC). The Ethernet port does not provide Power-over-Ethernet (PoE). Pin Number Table 1: Ethernet Port Wiring Pinout MFC-8322-S Signal MFC8322-N 1 Tx+ TD1+ 2 Tx- TD1-3 Rx+ TD2+ 4 * TD3+ 5 * TD3-6 Rx- TD2-7 TD4+ 8 TD4- * Shorted, 75ohm to Ground Shorted, 75ohm to Ground MFC-8322-S: 10/100 Ethernet MFC-8322-N: 10/100/1000 Ethernet Page 14 (75)

15 REF 1/2 LOOP CONNECTORS (Reference Connectors) Two sets of looping BNC inputs are provided to accept two independent reference signals supporting the following reference signal types: Analog black Tri-level sync AES/DARS reference This feature distributes one or two reference signals as a sync or lock signal to all cards in the frame. Cards which need an external reference use this master reference signal in place of taking the signal from one of the card BNCs. This provides for ease of installation and reduction in reference cabling requirements. If only one reference type is required for the frame, connect it to the REF-1 BNC. If the reference is not being looped to another frame or device, ensure that the Loop Ref BNC is terminated. Power Supply AG-4800A_OPT_1 and Power Cable The AG series frame comes standard with one AG power supply, with a second optional power supply available for redundancy. For redundancy, and in applications where the equipment is used in a critical signal path, it is recommend that two power supplies be used in the AG-4800A frame. One A/C power cable has been provided with each power supply ordered. For further redundancy, each power cord should be connected to a separate power source for protection against failure of the A/C power circuit. Reliability will also be improved when using redundant supplies as each supply shares the load. In the event of one power supply failure, the frame load is seamlessly transferred to the other redundant power supply. Although the power supply is hot-swappable turning the power supply off before inserting or removing it from the frame will increase the life span of the connectors. Power Supply Connectors (PS1, PS2) There are two power supply connectors located on the back of the AG series frame: PS1 This connector is designated as the AC Connector for the main power supply. PS2 This connector is designated as the AC Connector for the redundant power supply. Installing the Frame Power Supply The power supply plugs into the right-hand section and/or the left-hand section of the chassis. The universal power supply supports all worldwide AC power voltages, and no power adjustments are required. The secondary (redundant) power supply, if ordered, is already installed in the frame. Use the following procedure to install the power supply: 1. Carefully unpack the power supply from its box, and retain all packing material for future use, if required. 2. Align the power supply into an unused power slot on the side of the frame. 3. Push the power supply in firmly to ensure a tight connection at the rear of the frame. The AG-4800A_OPT_1 is a power factor corrected supply, capable of working with all world AC standards ( V). The supply has an indicator LED on the front, and an error detection circuit that will indicate the conditions described in Table 1. Page 15 (75)

16 Power Cable Connection This section includes information for connecting the power cables for the AG series frames. Warning Hazardous Voltages: The safe operation of this product requires that a protective earth connection be provided. This protective earth is provided by the grounding conductor in the equipment's supply cord. To reduce the risk of electrical shock to operator and service personnel, this ground conductor must be connected to an earthed ground. Warning: In some countries, it may be necessary to supply the correct mains supply cord. Use only an approved IEC 320 C-13 type A/C line cord rated for a minimum 10A at 250V and certified for the country of use Use the following procedure to connect the power cables for an AG series frame: 1. Connect the cable's female IEC connector to the frame socket marked PSU1. 2. If the Redundant Power Supply option is installed, plug the second IEC connector into PS Each AC connector includes a PowerLock, which is designed to retain the power cable connector. Clip the PowerLock over the shoulder of the inserted AC cable end. 4. Connect the supplied power cable s three-prong male connector to an AC outlet. Page 16 (75)

17 Monitoring This section briefly summarizes the monitoring LEDs located on the frame door and on the power supplies. The AG-4800A frame contains an LED located on the frame door below the LCD Diagnostic Panel. This LED provides an indication of the correct operation or indicates an alarm or error exists. The Frame Door LED status indicators are shown in Table 2. Each of the installed power supplies includes a front LED to indicate the status of the Power Supply. The LED is located beside the power switch at the front or door side of the power supply. The power supply LED status indicators are shown in Table 2. Location LED Color Description Frame Door NO FAULT Green When lit green, this LED indicates normal operation and no alarms or errors are present. Frame Door FAULT Red When lit red, this indicates that an alarm condition is present. It may be a fan failure, power supply problem, missing GFC-8322 controller card. It may also indicate a door alarm under some conditions. Frame Door FAULT OFF When not lit, this indicates a unit power failure or no power to the door Green When lit green, this LED indicates that the power supply is operating normally. When red or flashing red, this LED indicates: Power Supply STAT Red there is an output over, or under, voltage condition there is no power; assuming that the second supply is operating normally. Table 1: Status LED Descriptors Page 17 (75)

18 Ventilation and Cooling This frame has been specially engineered to minimize internal heat buildup and thus improve card reliability. For information on the power dissipation of our opengear cards, visit our website. Notice: Sencore recommends that you periodically clean the filter in the frame door to maintain optimal airflow and cooling through the frame. Open the door, for no longer than 5 minutes, and use a vacuum to clean the filter. Never use water or other cleaning agents to wash the filter. Previous OpenGear Frames Models AG-3800 & AG4800 Ventilation The new AG-4800A frame offers substantial increases in power and card capacity. Previous frames, the AG-3800 and AG4800, supplied up to 120W of card power. These frames required no extra spacing between frames mounted in the same equipment rack, a highly desirable feature in densely crowded rack frame environments. The new AG4800A frame comes standard with a Cooling Fan Module installed in the frame door. The improved ventilation provides the frame with the ability to supply up to a maximum of 300W of card power, with 15W per card. Under these improved ventilated conditions, there is still no requirement for extra vertical spacing between the frames. The AG-4800A frames can be stacked one on top of the other, to maintain this desirable feature. To maintain fan cooling it is recommended that the chassis door not be opened longer than a 5 minute period. Card Placement Power Dissipation Considerations For applications using less than 40W in a non-ventilated opengear frame, but where the individual card power consumption is greater than 8W, the cards should be evenly distributed in the frame. This will prevent the creation of concentrated heat, or unbalanced heat-rise areas, in the frame. Caution: The two sides of the AG4800A frame have perforations that are need to ventilate the power supplies and must not be blocked. Ventilation and cooling of your AG-4800A depends on proper maintenance of the cooling system including the fans and filter. Please see the sections of this manual regarding cleaning the air filter and fan replacement. Air movement and proper ventilation may also be influenced by the presence of rear module blank plates. When a slot is not in use, insure proper ventilation by having all rear frame slots covered with Rear Modules or filled with a blank metal plate. Page 18 (75)

19 Rear Module Installation You will need to install a rear module in your AG-4800A frame before you can connect cables. There are a number of different rear modules depending on the card being used. Use the following procedure to install a Rear Module in the AG-4800A frame: 1. Power down the frame. 2. Ensure that the frame is properly installed. 3. If you are installing a Rear Module in a AG-4800A frame: a. On the rear of the frame, locate the card frame slot. 4. If you are installing a Rear Module in a AG-4800A frame: a. When installing a Full Rear Module, you must select an even-numbered slot, such as 2, 4 or 6. b. When installing a Split Rear Module, remember that this module requires two slots. 5. Seat the bottom of the Rear Module in the seating slot at the base of the frame back plane. (See figure below) Figure 4: Rear Module Installation AG-3800 Frame 6. Align the top screw of the Rear Module with the screw hole on the top edge of the frame back plane. 7. Ensure the module aligns with the desired card slot before tightening the screws. Note: Verify that the card aligns with the Rear Modules before tightening the slot screws. 8. Using a Phillips screwdriver and the supplied screw, fasten the Rear Module panel to the frame back plane. Do not over tighten. 9. Install the rear module label if applicable (supplied with each card). 10. Ensure proper frame cooling and ventilation by having all rear frame slots covered with Rear Modules or blank metal plates. Page 19 (75)

20 AG-4800A Frame Setup This chapter provides information on using the AG-4800A. The AG-4800A is a 2RU modular frame, designed to accommodate up to 20 cards in the opengear Multi-Definition product family. The following topics are discussed: GFC-8322 and Reference Overview Using the LCD Diagnostic Panel Rear Modules for the AG-4800A Frame Fan Filter Maintenance Cooling Features & Cooling Fan Module Replacement Specifications for the AG-4800A Frame Note: The power dissipation of each product installed in this frame is indicated in the documentation provided with each module. For long-term reliability and increased product life, it is recommended that the total dissipation of all modules installed in a AG-4800A series frame should not exceed 300W total. Refer to the section Ventilation and Cooling on page for further information. GFC-8322 and Reference Overview The GFC-8322 card comes standard with every AG-4800A frame. Its primary function is to distribute the reference signals to opengear cards installed in the frame. This section provides a general overview of the GFC This card is installed in the first slot adjacent to the PS1 power supply of the unit. Figure 5: GFC-8322 Card Frame Controller Card Location When facing the frame door, the GFC-8322 is located on the left side of the AG-4800A frame. This card comes pre-installed in the designated slot immediately to the right of PS1, and is secured with a metal retaining latch. Reference Distribution The GFC-8322 receives the analog reference signals driven to the REF 1 and REF 2 BNCs located on the rear panel of the AG-400A frame. The GFC-8322 then distributes both reference signals to each of the 20 slots in the frame. Page 20 (75)

21 Parameter Storage Frame settings such as the frame IP address, frame name, and the frame serial number are stored on the GFC-8322 via its Serial EEPROM. Troubleshooting During normal operation, the GFC-8322 must never be removed from the AG-4800A frame. To ensure this, the metal retaining latch located on the front of the GFC-8322 must be engaged (pushed down) to prevent accidental removal of the GFC-8322 from its slot. Verify that the GFC is properly seated in its slot and the retaining latch is engaged when troubleshooting any of the following conditions: reference signals are unavailable to the cards installed in the frame loss of network connection or the network settings for the frame were reset to the default values Using the LCD Diagnostic Panel The LCD Diagnostic panel is located on the frame front panel and enables you to quickly monitor the frame. Information is presented in two separate lines of text. The top line alternates displaying the IP address the frame is currently using and the frame name. The bottom line displays any alarm messages, such as fan failure, power supply issues, and error conditions that an installed card is currently reporting. The bottom line reflects the error conditions reported in DashBoard for the frame, and individual opengear cards installed in that frame. Figure 6: LCD Diagnostic Panel For More Information on... the types of error conditions that your opengear card reports, refer to the user manual that came with your card. setting the IP address and frame name in DashBoard, refer to the latter sections of this manual. Using the Toggle Button The toggle button is located directly to the left of the LCD Diagnostic Panel and enables you to: mute the audio alarm quickly scroll through error messages on the second line of the diagnostic panel To clear the audio alarm: 1. Press the toggle button once to mute the audio alarm. To scroll through error messages: 1. Press the toggle button multiple times to scroll through the messages. The LCD Diagnostic Panel organizes the messages starting with the most recent at the top of the list. 2. If you are scrolling through the list and a new error condition is reported, the list is automatically updated and returns you to the beginning of the list. Page 21 (75)

22 Rear Modules for the AG-4800A Frame Depending on the frame model and cards you purchased, there may be variations in the Rear Modules connected to it. If the frame was ordered with cards requiring a Rear Module, the appropriate modules will be installed at the factory or included with the card modules. You must have a Blank Rear Module installed when the slot does not have an opengear card installed. This helps to ensure proper frame cooling and ventilation. Consult the installation section of each card s manual for Rear Module cabling designations. Figure 7: Examples of Rear Modules Rear Module with 6 BNCs and 4 AES Connectors Rear Module with 10 BNCs This section provides an overview of the rear module types for your AG-4800A series frame. Rear Module Overview The AG-4800A frame supports all existing rear modules designed for the AG4800 series frames. However, rear modules designed for use in the AG-4800A series frame are not compatible with previous frames, such as the AG3800 and the AG4800 series frames. There are two ways to identify a AG4800A frame rear module: 1. the notched top of the module, and 2. a small notch on the bottom left corner of the module that fits into a second seating slot on the midplane of the AG-4800A series frames. Note that this small notch is not present on other frame rear module types. CAUTION: Attempting to install an AG-4800A frame rear module into an AG3800 or AG4800 frame can damage the rear module. Full Rear Modules A full rear module features a single card connector and can include a combination of BNC, WECO, fiber optic, serial, and ethernet connectors. Each module occupies two slots in the frame and accommodates one card. You should check to be sure the opengear card being installed is in the correct slot in the AG-4800A frame for proper card seating. Up to 10 cards can be installed in a frame when using these modules. Split Rear Modules Page 22 (75)

23 Split modules for the AG-4800A frame feature two card connectors and can have a combination of BNC, WECO, fiber optic, serial, and ethernet connectors. Each card connector is routed to a column of five BNCs. A split rear module occupies two slots in the frame but provides connectors for two opengear cards, allowing you to install up to 20 cards in the frame. Blank Rear Modules Blank Rear Modules are used when the slot does not have an opengear card installed. This helps to ensure proper frame cooling and ventilation. Fan Filter Maintenance Cleaning the Filter Routine maintenance of the fan filter installed in the AG-4800A frame is highly recommended to ensure proper airflow through the chassis. Cleaning the Frame Air Filter The AG-4800A frame has a single air filter that is used to prevent dust and airborne particulates from contaminating the frame. This filter should be cleaned at least once a year; but may need to be cleaned more frequently in some environments. To clean the air filter: 1. Remove the air filter from the frame door as follows: Locate the four 3/16 screws (# R) on the frame door faceplate. Refer to the figure below. Figure 8: Air Filter removal screws Using a Phillips screwdriver, remove the four screws that secure the faceplate. Set the screws aside. Ensure that the side door tabs are disengaged from the door. Remove the faceplate by gently pulling it towards you while avoiding the Diagnostic LED Display, the toggle buttons, and the monitoring LED. Gently remove the air filter off the metal protective screen that separates the filter from the fans. 2. Brush any loose dust off of the filter. 3. Place the filter under warm running water to remove any remaining dust. On one side of the filter is a foam filter material. When rinsing, water should flow out of this side. 4. Remove the filter from the water and thoroughly pat dry with a towel to remove any moisture. 5. Replace the clean, dry filter into the frame door as follows: Place the clean air filter across the metal protective screen, orienting it in the same position you found it in during step 1. Page 23 (75)

24 Install the faceplate by gently fitting it back onto the frame door, ensuring the faceplate does not interfere with the Diagnostic LED Display, the toggle button, and the monitoring LED. Verify that the side door tabs are seated properly in the cutouts on the frame door bracket. Using a Phillips screwdriver, secure the faceplate using the four screws removed during step 1. Fan Filter Maintenance Filter Replacement Should you want to replace the frame air filter in your AG-4800A frame, you can order an Air Filter Kit from your opengear sales representative. To replace the air filter: 1. Remove the old air filter from the frame door as follows: Using a Phillips screwdriver, remove the four 3/16 screws that secure the faceplate. Refer to the Fan Filter Maintenance section for the screw locations. Set the screws aside. Ensure that the side door tabs are disengaged from the door. Remove the faceplate by gently pulling it towards you while avoiding the Diagnostic LED Display, the toggle button, and the monitoring LED. Gently remove the air filter off the metal protective screen that separates the filter from the fans. 2. Install the new filter into the frame door as follows: Place the new air filter across the metal protective screen, orienting it in the same position you found it in during step 1. Install the faceplate by gently fitting it back onto the frame door, ensuring the faceplate does not interfere with the Diagnostic LED Display, the toggle button, and the monitoring LED on the frame door. Verify that the side door tabs are seated properly in the cutouts on the frame door bracket. Using a Phillips screwdriver, secure the faceplate using the four screws removed during step 1. Page 24 (75)

25 Cooling Features Replacing the Cooling Fan Module The standard AG-4800A frame includes the Cooling Fan Module installed as original equipment from the factory. The Cooling Fan Module consists of a fan board, which is installed in the frame door. The fan board is controlled by the frame controller card, which installs in a designated frame slot and provides fan control and local alarm monitoring, and support for remote monitoring and control via Ethernet. Replacing the Cooling Fan Module The AG-4800A series frames come standard with the Cooling Fan Module pre-installed in the frame door as original equipment from the factory. If you need or desire to replace the cooling fan module, a Replacement Kit is available for field installation. The Replacement Kit includes the fan board and filter which are pre-installed in a new AG-4800A frame door. You will need to remove the old door from the frame and replace it with the new door. To replace the Cooling Fan Module: 1. Carefully remove the old door from the frame as follows: Gently pull the side door tabs towards the center of the door, releasing the door from the frame. The door extender arms prevent the door from falling. Using both hands, pull the door towards you. Figure 9: Front Door Cooling Fan Module Tilt the door upward until the arms match the cutout. Gently push the door extender arms in and over the retaining bolts and unhook from the frame. Remove the door and place it on a clean, flat, static-free surface. 2. Install the new door in the frame as follows: Using both hands, with the door tilted up, slide the new door into the frame while pushing the extender arms in and over the retaining bolts. Pull and release the door tabs to ensure the frame door is securely locked to the frame and that the tabs latch into the frame. Page 25 (75)

26 Specifications for the AG-4800A Frame This section includes the Technical Specifications table for the AG-4800A frame. Category Parameter Specification AG-4800A Power Supply Rack Frame Mechanical Input Output 1 Output 2 Total Height Width Depth VAC, 47-63Hz, 450W +12V, ± 10%, 28A, 336W nominal -7.5V, ± 10%, 5A, 37.5W nominal Sum of both outputs not to exceed 375W maximum 2RU 3.5" (8.89cm) 19" (48.26cm) 17.7" (45.cm) Weight, with 2 PS units installed 20lbs (9.07kg) Number of Slots 20 Max Power: +12V Rail Per card occupying 4 slots: 5A, 60W Frame Card Slots Frame Controller and Fans Comm I/O Controller Reference Inputs Max Power: -7.5V Rail Total Max Power: +12V Rail Max Power: -7.5V Rail Total Max Power: +12V Rail Max Power: -7.5V Rail Total Number of Inputs Level Per card occupying 2 slots: 2.5A, 30W Per card occupying 1 slot: 1.25A, 15W Per card occupying 4 slots: 0.8A, 6W Per card occupying 2 slots: 0.4A, 3W Per card occupying 1 slot: 0.2A, 1.5W 300, total power consumption not to exceed 15W maximum per card slot 3A (36W) 0.2A (1.5W) 37.5W maximum 0.2A (2.4W) 0.2A (1.5W) 3.9W maximum 2 looping 1Vpp nominal Page 26 (75)

27 Category Parameter Specification Signal Impedance Return Loss Analog video sync (black burst or tri-level), or AES/EBU DARS 75ohm terminating >30dB to 30MHz Reference Inputs Max DC on Ref Input ±1V Environmental Ambient temperature range 0 ºC to 40 ºC Humidity, non condensing <95% Table 3: AG-4800A Technical Specifications Page 27 (75)

28 Network Interface Card Installation & Setup The AG-4800A chassis includes a network interface control card (MFC-3822-NS).This network interface control card provides control, monitoring, alarms, network interface, and memory. This chapter provides information on configuring and using the network interface card in the opengear chassis. This chapter contains the following sections: User Interfaces Installing Network Controller Card Network Configuration SNMP Support Software Upgrades for the Network Controller Figure 10: MFC-3822-NS Network Controller Card MFC-3822-NS Features: Software Upgrades for the Network Controller Card Monitors frame power usage, the inlet ambient temperature, the airflow requirements of high-powered cards, and sets the fan speed accordingly Dynamic fan speed cooling control Upon door closure max speed for 5 seconds then auto speed based upon power consumption and ambient temperature Monitors the frame door notifies user when door is left open Monitors the status of other cards in the frame via the internal bus Supports the DataSafe feature in DashBoard Generates alarms if any of the monitored functions develop errors Storage for network settings also stores Frame Name Provides SNMP Monitoring Provides external 10/100/1000Mbps ethernet connectivity to communicate with DashBoard Provides internal 1000BASE-X Ethernet links to all 20 slots for high speed communication between cards Supports more than one concurrent TCP Control connections, such as DashBoard, or a control panel Page 28 (75)

29 User Interfaces The MFC-3822-NS Network Series Controller Card includes several user interfaces. This section provides a brief overview. DashBoard Control System The DashBoard Control System enables you to monitor and control opengear frames and cards from a computer. DashBoard communicates with other cards in the opengear frames through the MFC-3822-NS Series Network Controller card. The DashBoard software and user manual are available on the CD provided. For More Information on... installing and using DashBoard, refer to the DashBoard User Manual. the available menus in DashBoard for your card, refer to the DashBoard Menus section in this manual on page xx. Card Edge Controls The front-edge of the MFC-3822-NS Series Controller Card features LED indicators for the power, ethernet connection, and general communication activity. The card also includes DIP switches for specifying the IP address of the frame. For more information on the specific frontedge controls for your MFC-3822-NS card, refer to the applicable chapter in this manual. SNMP Monitoring and Control System The MFC-3822-NS Series Network Controller cards can provide optional support for remote monitoring of your opengear frame and using the Simple Network Management Protocol (SNMP). This protocol is compatible with many third-party monitoring and control tools. For More Information on... SNMP monitoring and control, refer to the section Enabling SNMP Support on page 33. SNMP controls for your opengear card, refer to the Management Information Base (MIB) file for your card. Installing an MFC-3822-NS Network Controller Card This section outlines how to install an MFC NS Controller Card in the AG-4800A frame. The MFC-3822-NS series controller card installs in the last slot on the right side of the opengear frame (when facing the frame). Caution: You must install the MFC-3822-NS-into an AG- 4800A frame. Attempting to install these cards in another frame type can damage the card. To install an MFC-3822-NS controller card: 1. Power off the AG-4800A frame. 2. Open the frame door. 3. If necessary, remove any cards from the frame that would interfere with easy access and lines of sight. 4. If you are installing an MFC-8322 NS series card, lift the lock before inserting the card into its slot. 5. Insert the Controller Card, with the component side out into the card guides between the dividing wall and the last slot, ensuring the card does not touch the Card Retaining Screw. 5. When installing the MFC-3822-NS series card: Slide the card in the slot until firmly seated. Ensure the lock on the front edge of the card is engaged in the down position. Page 29 (75)

30 6. Power up the frame. 7. Close the frame door. 8. Check the operation of the fans. If the fans do not operate, verify that: the Controller Card is seated properly in the frame backplane. the Controller Card is aligned to the Fan PCB when the door is closed. Network Configuration The MFC-3822-NS Network Controller cards features an ethernet interface which allows cards in the frame to be monitored and controlled using the DashBoard Control System. Communication is possible only when the Network Controller card is suitably configured to match the network to which it is connected. Note: Consult your IT Department before configuring any network settings. This section explains the necessary parameters and lists several possible methods for managing these parameters. Automatic configuration using DHCP When shipped from the factory, the Network Controller card is configured with a static IP address with the following settings IP Address: Subnet Mask: Default Gateway: The card is capable of supporting Dynamic Host Configuration Protocol (DHCP) server since most networks have a DHCP server. Preset configuration using DIP switch(es) The Network Controller card can be forced to use specific pre-defined network settings by means of DIP switches located on the card surface. This can be used to establish initial communications when no DHCP server is available, or to override a custom user configuration. Custom user configuration via DashBoard Using the network setting options available in the DashBoard Control System, you may configure the Network Controller card to use a static address or enable DHCP for automatic configuration. This can only be done once communication has been established. Note: Before proceeding, ensure that the DashBoard Control System software is installed on your computer. Automatic Configuration using DHCP This method assumes that the Network Controller card is using the factory default values for the network settings. Note: The Network Controller card boots much faster than a typical DHCP server. In the case of a facility-wide power failure, the Network Controller card may not appear on the network if communications with the DHCP server cannot be established. Once the DHCP server becomes operational, re-boot the Network Controller card to re-establish communications. To avoid this, you may use a static configuration as described in the section Custom User Configuration via DashBoard. Page 30 (75)

31 Use the following procedure to establish communications with the Network Controller card: 1. Ensure that AG series frame is connected to the same network as your DashBoard computer. 2. Launch the DashBoard application on your computer. 3. Power on the AG series frame that the Network Controller card is installed in. 4. Wait approximately 30 seconds while the frame establishes network communications. 5. Verify that the Network Controller card displays in the Tree View of DashBoard. 6. Should the card fail to display after two minutes: Verify the ethernet cables are properly connected. Check the link/activity LEDs found on the ethernet RJ-45 connectors. Ensure the network settings for the Network Controller card are set to the factory default values. If all cables are connected and the LEDs do not indicate an error, then automatic configuration is not possible. Proceed to the section Preset Configuration using DIP Switches. Preset Configuration using DIP Switches This method is used to established initial communications when no DHCP server is available, or to override a custom user configuration and is intended to be used temporarily in order to establish communication. Once initial communications are established, the Network Controller card should be configured for either DHCP or Static operation. Note: Do not use this method for normal operation, as there is a high chance of IP Address conflicts Use the following procedure to use a preset network configuration using the DIP Switch(es): 1. Power down the frame that houses the Network Controller card. 2. Quit DashBoard on your computer. 3. Set the DIP Switch to the preset IP Address. Refer to the network control board section for switch settings. SW3 DIP Switch Settings on the MFC-3822-NS. 4. Ensure the network settings of your computer are compatible with those chosen for the Network Controller card. 5. If you are using a hub or switch, unplug all devices except the Network Controller card and your DashBoard computer Note: The IP Addresses of the Network Controller card and your computer must be similar, but not identical, and the Subnet Mask must match exactly the same. For example, if the Network Controller card has an IP Address of , then your computer should be configured for an IP Address with X where X is a number other than To prevent IP Address conflicts, isolate the Network Controller card and your DashBoard computer from the rest of your network. If you are using a hub or switch, unplug all devices except the Network Controller card and your DashBoard computer; or Connect the AG series frame directly to the DashBoard computer. 7. Launch DashBoard on your computer. 8. Power up the AG series frame. 9. Wait approximately 30 seconds while the frame establishes network communications. 10. Verify that the Network Controller card displays in the Tree View of DashBoard. Page 31 (75)

32 11. Should the card fail to display after a minute or two: Verify the ethernet cables are properly connected. Check the link/activity LEDs found on the ethernet RJ-45 connectors. Verify that you have properly performed each step of this procedure. Contact Sencore Technical Support if you cannot establish a connection. The MFC-3822-NS supports Auto-MDIX, enabling you to use any Ethernet cable when connecting the frame to the DashBoard computer Custom User Configuration via DashBoard Once communication has been establish with the Network Controller card, the network settings may be further adjusted using the following procedure. Note that the steps are optional, you may perform as many, or as few, as needed. Use the following procedure to configure the network settings via DashBoard If your are unfamiliar with DashBoard, please see the DashBoard section of this manual or the DashBoard User Manual for more information. 1. In DashBoard, display the Device tab of the Network Controller card by doubleclicking its status indicator in the Basic Tree View. 2. From the Device tab, select the Network tab. 3. To change the display name of the frame, enter a new name in the Frame Name field. 4. To change the Network Time Server address, enter the new IP Address in the NTP Server field. 5. To change between Static and DHCP addressing, select an option in the Addressing Mode area. 6. Configure the network settings as required: IP Address This is the IP Address of the Network Controller card Subnet Mask This is the subnet mask address for your LAN. Default Gateway This is the IP Address for connection outside the subnet. 7. To save the new settings, click Apply in the Network tab. The settings are saved immediately and take effect except when overridden by DIP Switch settings. Click Cancel to revert to the previous settings. Page 32 (75)

33 SNMP Support The MFC-3822-NS Series Controller Card supports remote monitoring and control of your frame and opengear cards using SNMP (Simple Network Management Protocol), which is compatible with many third-party monitoring and control tools. The SNMP monitoring and control feature for the MFC-3822-NS is enabled in the AG-4800A from the factory. To confirm SNMP support using the SNMP tab in DashBoard 1. Configured the network settings for your card as outlined in the section Network Configuration 2. In DashBoard, display the Device tab of the card by double-clicking its status indicator in the Basic Tree View. 3. From the Device tab, select the Setup tab. 4. The Setup tab displays Licensed in the SNMP Feature field and that the SNMP tab is now available in the Device View. Configuring the SNMP Agent using DashBoard The SNMP agent on the frame will accept SNMP GET and SET requests on the default SNMP port (161), using SNMP version 1 or SNMP version 2c. The SNMP Agent will send SNMP traps to one or more notification targets, with user-configurable address, port, and protocol version number. Note: If SNMP is enabled a board marked as an MFC-8322-N board performs as an MFC-3822-NS To configure your SNMP Agent via DashBoard 1. In DashBoard, display the Device tab of the card by double-clicking its status indicator in the Basic Tree View. 2. From the Device tab, select the SNMP tab. 3. Set the required parameters as follows: Read Community String Enter the SNMP password for GET requests. For example, public. Write Community String Enter the SNMP password for SET requests. For example, private. 4. To add a trap/notification target, edit the Trap/Notification Target field. This field follows the format of ##.#.#.##/aaa;bb;cc where: ##.#.#.## represents the Target IP address to which traps should be sent. aaa represents the UDP Port number to which traps should be sent. bb represents the SNMP protocol version to be used for traps to this target. cc represents the Target community string. An example is provided in the SNMP tab in DashBoard. 5. Click Add to update the list with the new target. 6. Click Apply to apply your changes or Cancel to discard the changes. To remove a trap/notification target, select the target in the list, and click Delete. Page 33 (75)

34 Software Upgrades for the Controller Card The AG series Controller Card can be upgraded in the field from DashBoard (via TCP/IP). Use the following procedure to upgrade the software on a Controller Card. To upgrade the network controller card: 1. Contact Sencore Technical Support for the latest software version file. 2. In DashBoard, display the Device tab of the MFC-3822-NS Controller Card by double-clicking its status indicator in the Basic Tree View. 3. From the Device tab, click Upload to display the Select file for upload dialog. 4. Navigate to the *.bin upload file you wish to upload for the Controller Card. 5. Click Open to display a confirmation dialog. 6. Click Continue in the Confirm Upload dialog to return to the Device tab. 7. Follow the on-screen instructions to upload the selected file to the card. 8. Wait until the upgrade is performed. An Upload Complete dialog displays once the upgrade is performed. 9. Press OK in the Upload Complete dialog. 10. Click the Reboot button in the Device tab for the upgraded card. DashBoard automatically saves all your settings before starting the reboot process. Note: The Reboot button is disabled during the upload process. Once the upload process completes, the Reboot button is enabled. 11. Press OK in the Confirm dialog. 12. Press Yes to begin the reboot process. 13. Monitor the upgrade progress bar displayed in DashBoard while the software is upgraded on your Controller Card. Note: The communications processor of the Controller Card requires approximately 30 seconds to restart and re-establish network communications. 14. The reboot process is complete once: the cards are no longer grayed out the status indicators for the Card State and Connection return to their previous status. Page 34 (75)

35 To upgrade chassis cards: Follow a similar process when updating software on chassis cards: 1. Contact the Sencore Technical Support for the latest software version file. 2. In DashBoard, display the Device tab showing chassis cards, double-click a card s status indicator in the Basic Tree View. 3. From the Device tab, click Upload to display the Select file for upload dialog. 4. Navigate to the appropriate upgrade file for the card you want to update. 5. Click Open to display a confirmation dialog. 6. If you are upgrading a single card, click Finish to display the Uploading to Selected Devices dialog. Proceed to step If you are upgrading multiple cards: Click Next > to display the Select Destination menu. This menu provides a list of the compatible cards based on the card selected in step 2. Specify the card(s) to upload the file to by selecting the check box(es) for the cards you wish to upload the file to. Verify that the card(s) you wish to upload the file to. The Error/Warning fields indicate any errors, such as incompatible software or card type mismatch. Click Finish to display the Uploading to Selected Devices dialog. 8. Monitor the upgrade. The Uploading to Selected Devices dialog enables you to monitor the upgrade process. Notice that each card is listed in the dialog with a button. This button is replaced with a Reboot button once the software file is loaded to that card. Important Note: Avoid clicking the individual Reboot buttons until all cards have successfully completed the file upload process and the OK button, located in the bottom right corner of the dialog, is enabled. Troubleshooting If you encounter problems when upgrading your card software, verify the following: Your network settings on the card are valid. The ethernet cable is properly connected if you are uploading the file via a network connection. The file you are attempting to load is a *.bin file that is for the card you are upgrading. Page 35 (75)

36 MFC-3822-NS Network Controller Card Setup This chapter provides information on setting up and using the card-edge controls of the MFC NS Controller Card. The MFC-3822-NS brings GigE ethernet connectivity to the AG-4800A frame infrastructure, providing a DashBoard interface to monitor opengear cards in the frame. The MFC-3822-NS includes the SNMP Monitoring capabilities. Caution: The MFC-3822-NS Network Controller Card is only compatible with the AG-4800A frame. Attempting to install this controller card into an improper frame model can damage the card. The following topics are discussed: Card-edge Controls for the MFC-3822-NS Alarm Button & Configuration Jumper on MFC-3822-NS Configuring the DIP Switches on MFC-3822-NS Monitoring the MFC-3822-NS Card-edge Controls for the MFC-3822-NS This section provides information on the jumpers, buttons and LEDs for the MFC-3822-NS controller card Figure 11: MFC-3822-NS Controller Card ) Alarm Mute Button 3) DIP Switches 2) Alarm Config. Jumper 4) Card Lock 1. Alarm Mute Button The Alarm Mute button at the front edge of the controller card mutes the audio alarm for 2 minutes. 2. Alarm Config Jumper The Alarm Config jumper enables or disables the audio alarm. 3. DIP Switches SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the card. Refer to the Configuring the Dip Switches MFC-3822-NS section in this manual - page. 4. Card Lock This lock located near the front edge of the card is used to secure the card in its frame slot. Page 36 (75)

37 Alarm Button and Configuration Jumper on MFC-3822-NS The Alarm Mute button and Alarm Configuration Jumper on the MFC-3822-NS controller card are used to control the audible alarm. The following section provides details of enabling or disabling the audible alarm. 1) Alarm Mute Button The Alarm Mute button at the front edge of the controller card is used to mute the audible alarm. Press the button to mute to mute the audio alarm for 2 minutes. If the fault or reason for the alarm is corrected within the muted 2 minute period, the alarm will not resound. However, if a fault condition remains, the mute time-out ends and the audio alarm will once again be heard. 2) Alarm Configuration Jumper The Alarm Config jumper is located at the front bottom edge of the MFC-3822-NS just in front of the card locking tab. The Alarm Config. jumper enables or disables the audio alarm signal. The ALARM LED is still lit if an alarm condition is occurring, but the audio will be off. Refer to figure below and the card labeling for jumper positions. Figure 12: Alarm Configuration Jumpers Alarm Configuration Jumper Pin Positions Enabled To enable the alarm feature, set the jumper into Position 1+2. In this position an audible signal is heard when an alarm condition is occurring. Disabled To disable the audible alarm feature, set the jumper into Position 2+3. In this position there is no audible alarm when a alarm condition is occurring. Page 37 (75)

38 Configuring the DIP Switch Settings on the MFC-3822-NS The DIP Switches at the top edge of the MFC-3822-NS controller card provide switch settings to configure an IP address for network communications. This section briefly summarizes the DIP Switch settings on the MFC-3822-NS card. Refer to the figure below. Note that the DIP switches are shown in the ON position. Refer to the switch label also to indicate the on position, Figure 13: DIP Switches Set to the ON Positions SW 1, SW 2 IP Address Setup Dip Switch 1 (SW2) and Dip Switch 2 (SW 2) are used in conjunction with the DashBoard menus to set the IP Address of the MFC-3822-NS card. Refer to the table below and the labeling on the DIP switches. For addition information on configuring the network settings for your card, refer to the section Network Configuration on page SW 1 Position SW 2 Position Descriptions OFF OFF ON ON OFF ON OFF ON The card IP Address can be set by the user from the DashBoard Network tab. This is the default setting. The card IP Address is automatically assigned (DHCP Mode). The card IP Address is set to The card Subnet Mask is set to The card IP Address is set to The card Subnet Mask is set to Table 4: SW 1 and SW 2 Positions DIP Switches SW 3, SW 4 SW 3 and SW 4 are not implemented at this time. Page 38 (75)

39 Monitoring the MFC-3822-NS Status LEDs The front-edge of the MRD-8322-NS control card has many LEDs that provide indication of alarms and communications activity. The figure below shows the card and location of various LED indicator lights. The following section provides a brief description of each light. The following table provides a definition of the lights and their relative meaning. LED Descriptions: Slot #1 to #20 LEDs: Indicates the individual card s ethernet communication status. OK/Alarm LED: Indicates normal operation, an alarm is present, or a DataSafe mismatch. RJ45 LED: Indicates Ethernet connection and activity status with DashBoard, a control panel, or an SNMP agent. (Same as Ethernet LED CPU 0, CPU1 LEDs: Indicates Ethernet link and activity to internal GigE switch. (Same as PHY 1 and PHY 2 LEDs) PHY 1, PHY 2 LEDs: Indicates Ethernet link and activity to internal GigE switch. (Same as CPU 0 and CPU 1 LEDs) CAN LED: Indicates CAN bus operational with other cards in frame Ethernet LED: Indicates ethernet connection and activity status with DashBoard, control panel, or an SNMP agent. (Same as RJ45 LED) Figure 14: MFC-3822-NS Card-edge Controls and LEDs Page 39 (75)

40 The following table provides information on the LED displays of the MFC-3822-NS card. It indicates the meaning and significance of each light s color or status. LED Color Description Slot #1-20 Yellow Flashing Yellow When lit, this LED indicates that the Ethernet link to the specified from slot is established (link is up) When flashing, this LED indicates the Ethernet link is established, and communications/data is active RJ45 OK/ALARM CPU 0, CPU 1, PHY 1 PHY 2 CAN Off Green Flashing Green RED Yellow Flashing Yellow Off Flashing Yellow When off, this LED indicates that the Ethernet link to the specified frame slot is unavailable (link is down) Indicates the same as the ETHERNET LED When flashing, this LED indicates it is communicating with the other cards within the frame. When flashing, this LED indicates a DataSafe Mismatch When lit red, this LED indicates the card is booting or a major alarm is occurring When lit, this LED indicates the Ethernet connection to the internal GigE switch is established (link is up) When flashing, this LED indicates the communication activity is occurring on the internal GigE switch. When off, this LED indicates the Ethernet link to the internal GigE switch is unavailable (link is down) This LED reports the same information as the CPU 1 LED. This LED reports the same information as the CPU 0 LED When flashing yellow, this LED indicates the card is communicating over the CAN bus with the other frame cards OFF When off, this LED indicates the absence of incoming messages Page 40 (75)

41 LED Color Description ETHERNET Yellow When flashing, this LED indicates a DataSafe Mismatch Flashing Yellow Off When flashing yellow, this LED indicates the car is communicating over the Ethernet connection to DashBoard, a control panel, or an external SNMP agent. When off, this LED indicates the absence of an ethernet connection Table 5: MFC-3822-NS LED Descriptions Page 41 (75)

42 DashBoard Control System The DashBoard Control software enables PC monitoring and control of opengear frames and cards. DashBoard communicates with the cards in the AG-4800A frame through the MFC NS Controller Card. DashBoard is built on Ethernet and TCP/IP technology, which allows remote access across LAN architectures. DashBoard offers the ability to view multiple frames with full control and alarming of all populated slots inside an opengear frame. This simplifies the setup of numerous devices in a large installation and offers the ability to centralize monitoring. The devices define their controllable parameters and layout to DashBoard, so the control interface is always up-to-date. Alarms raised by devices in the frame are reported at the upper most level, making it quick and easy to identify potential failures or problems. This section provides an overview of setting up, and using the DashBoard client. For more information on installing and using the DashBoard Control System refer to the DashBoard User Manual. DashBoard Features Real-time control of opengear devices from central monitoring station DataSafe stores and uploads configurations to multiple devices from a single file Upgrade software and firmware on opengear cards, in the field using DashBoard Ability to perform batch software upgrades to allow multiple cards, of the same model, to be upgraded at one time from any DashBoard terminal on the network Customize views with the Advanced Tree View feature Java based for installation in Microsoft Windows, Mac OS, and Linux Fedora Access multiple opengear frames on a single control network Access multiple DashBoard applications on a single control network Ability to have multiple control windows active and available on one screen Automatic discovery of opengear Connect devices Software and firmware upgrades via ethernet Extensible plug-in architecture DashBoard PC Requirements Microsoft Windows system: Intel Pentium 4, 1.6GHz (Intel Core 2 Duo recommended) 1GB or more of RAM (2GB is recommended) 200MB available in HD space Microsoft Internet Explorer version 5 (minimum) Mac OS system: Intel Core Duo processor 1GB or more of RAM (2GB is recommended) 200MB available HD space Java 6 installed Mac Safari Linux system: Intel Pentium 4, 1.6GHz (Intel Core 2 Duo recommended) 1GB or more of RAM (2GB is recommended) 200MB available in HD space Version GTK+ widget toolkit and associated libraries (GLib, Pango) are required Mozilla 1.4GTK2 or higher Page 42 (75)

43 DashBoard Installation - Windows Use the following procedure to install DashBoard on a computer running Microsoft Windows : Note: If you are upgrading your DashBoard Control System to software version 2.0 or higher, the install Wizard automatically uninstalls any previous software version before proceeding. 1. Access the DashBoard software using one of the following methods: Download the current software file revision Load the DashBoard software CD into the DVD/CD ROM tray of your computer. 2. If you are accessing the software from a CD, the Installation Wizard automatically runs. If the Wizard does not automatically run, you can also install the DashBoard software, navigate to your DVD/CD ROM drive in the Navigation Pane, so that the CD contents are displayed in the Main Window of Windows Explorer. 3. Launch DBx.x.x-Win-setup.exe to begin installing the DashBoard program onto your computer. 4. Follow the prompts to complete the installation of DashBoard onto your computer. DashBoard Getting Started This section provides a brief introduction to launching the DashBoard client, and accessing some of the features. To launch DashBoard 1. Ensure that you have installed the DashBoard software as outlined in the previous section. 2. Launch the DashBoard client by double-clicking its icon on your desktop. Using the Full-screen mode You can set the DashBoard interface to full-screen by performing one of the following: Press Shift + F11. Select Window > Full Screen from the main DashBoard toolbar. To exit out of full-screen mode by performing one of the following: Press Shift + F11. Right-click the DashBoard icon in the system tray and unselect Full Screen. Displaying multiple DashBoard windows When operating in a multi-screen environment, you can open multiple DashBoard windows as follows: Select Window > New Window from the main DashBoard menu bar. Locking the DashBoard window Page 43 (75)

44 You can lock the DashBoard window, preventing users from accessing the DashBoard client running on your computer by performing one of the following: Press Shift + F4. Select Window > Lock Screen. To unlock the interface: Use the provided Unlock wheel. DashBoard - Managing OpenGear Frames When DashBoard is launched, opengear frames are automatically discovered and are available in the Tree View where they can be custom identified, collapsed to view just the frame or opened to view available devices in the frame. This section includes basic information for enabling DashBoard. Refer to the DashBoard Manual sections DashBoard Basic Tree View for information on using the Basic Tree View. For information on using the Advanced Tree View, refer to the section Using the Advanced Tree View. Adding opengear Frames to DashBoard Each opengear frame lists all devices within the frame, and provides status information in the Tree View. You can also remove and disconnect an opengear frame from DashBoard. There are two methods for adding an opengear frame to the tree view: using the auto-connect feature or manually adding a frame by specifying the IP address of the frame. Both methods are described in this section. Using the Automatic Detection Feature By default, the DashBoard Control System auto-detects any opengear frame on the same IP subnet. How often DashBoard queries the network for new frames (the default is every 10 seconds) depends on how the Automatic Detection feature is configured in the Preferences menu. Refer to the section Automatic Discovery on page 6-3 for setup details. Refer to the section DashBoard Basic Tree View on page 4-5 for information on the toggling the Auto-Connect Devices button. Manually adding opengear Frames to DashBoard You will need to manually add opengear frames to the Tree View when the frame is on a different subnet from your computer running the DashBoard client. Use the following procedure to manually add an opengear frame to a DashBoard Tree View: 1. Click on the Tree View toolbar to open the Select Equipment or Service Type to Add dialog box. 2. Expand the opengear node. 3. Select TCP/IP opengear Frame. Tip You can also select File > New > TCP/IP opengear Frame from the main DashBoard toolbar. 4. Click Next > to open the New TCP opengear Frame Connection dialog box. The Invalid host name or IP address message remains until you enter text in the IP Address field. 5. In the text fields provided, enter the IP Address, display name for the frame, and port of the opengear frame you wish to add. Page 44 (75)

45 Tip You can also click Detect Frame Information to enable DashBoard to detect the port, name, unique identifier and other connection information from the specified IP Address. Once DashBoard detects the information, the Automatically Track Updates to Frame Information check box is selected so that any changes are automatically updated in DashBoard. 6. Click Finish to display the opengear frame in the Tree View. Frames added to the Tree View are also displayed in the Advanced Tree View. 7. Repeat the procedure for each opengear frame that you wish to add to the Tree View. Re-naming an opengear Frame in the Tree View There are two methods for re-naming an opengear Frame in DashBoard. The first method is for frames manually added to the Tree View. The second method describes how to re-name an autodetected frame using the DashBoard menu options. To re-name a manually added opengear frame: 1. Right-click the frame you wish to rename. 2. Select Rename Frame. 3. Enter the new name for the frame in the text field provided. To re-name an Auto-Detected opengear frame: 1. Right-click the frame you wish to rename. 2. Select Open to display a Device Editor tab. Note that the tab title displays the name of the frame, and information about the MFC-8300 series Network Controller Card currently installed in the frame. 3. Select the Network tab. 4. Enter a new name for the frame in the Frame Name field. 5. Press Enter. 6. Click Apply. Page 45 (75)

46 DashBoard Interface Overview This section includes a brief summary of the DashBoard Control System client interface and its Components. For more detail please see the DashBoard User Manual. Figure 15: DashBoard Interface 1. Main DashBoard Toolbar The Main DashBoard toolbar provides access to menus that enable you to manually add devices, manage your layouts, and enable different tabs in the DashBoard window. File From this menu you can manually add a device (New), save changes made to device configuration files on your computer (Save, Save As..., Save All), log-off from DashBoard when using DashBoard URM (Sign Out), or close the DashBoard client (Exit). Layouts From this menu you can display a Layouts View tab in the DashBoard window (Show Layouts View), save your current arrangement of tabs in the DashBoard window (Save Layout), lock the DashBoard window to its current state (Maintain Window State/Size/Location), or select from a list of saved layouts to apply. Views From this menu you specify which tabs to display in the current DashBoard window. Window From this menu you can open multiple DashBoard windows on a single screen (New Window), restore the default DashBoard client layout of tabs (Refresh Perspectives), show or hide the main toolbar (Show Toolbar), set the window to the maximum screen size (Full-screen), lock the current DashBoard window (Lock Screen), and set preferences for Automatic discovery of devices on your subnet, automatic login, and software updates (Preferences). Help From this menu you can access the DashBoard online help system (Help Contents), perform checks for DashBoard software updates (Check for Updates), and Page 46 (75)

47 view details about your current DashBoard client software (About DashBoard). 2. Device Editor This area displays tabs for each device that you double-click from the Tree View. From this view you can verify the device and connection status, update device parameters, and view read-only device information.when shutting down and then re-starting the DashBoard client, the Device Editor tab state is also saved/restored.. 3. Basic Tree View Tab This area lists the devices, such as opengear frames and the cards installed in each frame, that can communicate with DashBoard. From this tab you can open Device Editors, enable or disable auto connections to devices, re-query the network for new devices, manually add new connections, and delete devices from the Tree View. 4. Advanced Tree View Tabs The Advanced Tree View feature enables you to create a customized hierarchy of folders and subfolders in a single tab, where each folder can be expanded to display a list of devices and/or subfolders. You can re-organize your devices in a Custom Folder tab to suit your workflow by dragging and dropping devices from the Basic Tree View to any open Custom Folder tab. Note that this tab is not displayed by default. 5. Layouts View Tab This feature enables you to save and restore a series of Device Editor tabs and the DashBoard window size and position as a layout. Layouts can be recalled using the options in the Main DashBoard toolbar or from a Layouts View tab. Note that saving/restoring a layout restores the current Device Editor tab selection, the divider position and scroll position in opened Device Editor tabs. DashBoard Status Indicators: Some device include a status indicator beside its node in the Tree Views, custom folders and subfolders. These indicators may change color to indicate the status of devices as follows: Green This color indicates that the device is running correctly and communicating with the frame. Orange This color indicates that the MFC-8300 Network Controller Card for that frame can only support a limited number of connections and that maximum has been reached. You can select the Force Connect option, after right-clicking on the frame status indicator, to establish a connection between the frame and your DashBoard workstation. However, doing so will disconnect another connection to the same MFC-8300 Network Controller card. Yellow This color indicates a minor problem with the device. Red This color indicates that the device has a significant error condition. For example, there is no input or reference signal from the card. Gray This color indicates the device is currently offline and cannot communicate with DashBoard. The offline status is also reflected in its Device Editor tab. icon If the status indicator is replaced by this symbol, the user does not have permission to view/modify the device. In the case of an opengear frame, this icon means the frame parameters are locked and the Master Password is required to use it. Page 47 (75)

48 DashBoard Basic Tree View The Basic Tree View displays devices, such as opengear frames and cards, in a tree structure. When you launch DashBoard, all devices within the same subnet are auto-detected unless this feature is disabled in the tab toolbar. The Basic Tree View also displays the devices and status information of each device, allowing you to monitor and control devices from a single computer. The Basic Tree View includes a Filter feature that enables you to search this hierarchy by entering text into the field. Figure 16 provides an example of a Basic Tree View. Figure 16: Basic Tree View in DashBoard 1. Basic Tree View Toolbar This area provides access to the following basic tasks: Device Editor Button Selecting this button enables you to view a Device Editor tab of a selected device. To view a Device Editor tab, click the device you wish to edit from the tree view, and select this button. You can also double-click the device from the Basic Tree View list. You can also open additional copies of a Device Editor tab by right-clicking the node and select Open; the active tab is the one displayed in the foreground. Auto-Connect Devices Button Toggling this button enables DashBoard to automatically connect to devices and display information in the Basic Tree View. The default setting is enabled (auto-connect). Re-query the Network Button Selecting this button enables DashBoard to query the network and automatically add any new devices to the Basic Tree View. Note that DashBoard automatically queries the network approximately every 10 seconds. If Automatic Discovery is disabled, you can force a network query by selecting this button. Page 48 (75)

49 Add New Connection Button Selecting this button opens the New dialog box and enables you to manually add a device, such as an opengear frame, to the Basic Tree View. Use this button to add a device that cannot auto-connect but can be found via the network. Delete Button Selecting this button enables you to delete a selected offline or manually added device from the Basic Tree View. Group Similar Devices Button This button determines how devices are displayed in the Tree View. When toggled on, devices are grouped by class. When toggled off, the Tree View is sorted alphabetically. 2. Filter Search Field Each Custom Folder includes a Filter feature that enables you to search the Tree View by entering text into the field. DashBoard automatically displays the search results in the selected tab under the All Connections node. For example, to search for a UDC-8225, enter 8225 in the Filter field and the tab only lists the frames that have a UDC-8225 installed. Expand the frame nodes inside the All Connections node to display the specific slots with UDC-8225 cards. To clear the Filter field, delete the text. 3. opengear Frame Status Indicator A status indicator is displayed for each opengear frame detected by DashBoard and is located to the left of the frame name. This status indicator summarizes the current status of the detected devices in that specific opengear frame. For example, FRAME 2 in Figure 4.2 indicates a red status because at least one card is reporting a red status (in this case there are three). A, or an arrowhead, next to a status indicator signifies that the list can be expanded to display a list of devices installed in that frame. 4. Device Status Indicator A status indicator is listed for each opengear Connect compatible device. This icon includes the card status, the slot in which it is installed in that frame, and the device product name. This information is detected automatically. To view a device in the Device Editor, double-click its status indicator. Note that if the device is offline, you cannot open a tab for it in the Device Editor area. Page 49 (75)

50 DashBoard Advanced Tree View The Advanced Tree View feature enables you to display a tab that you can customize with a layout of folders. A folder can display any number of devices or subfolders of devices in a single tab. This feature allows you to drag and drop devices into subfolders, enabling you to quickly customize folders as required. All device information is automatically updated whenever parameters or status changes occur. You can have multiple custom folder tabs open or have multiple Advanced Tree View tabs open in a single DashBoard window. This section summarizes the Advanced Tree View tabs. Figure 17: DashBoard Advanced Tree View 1. Custom Folder Toolbar Like the Basic Tree View, the Custom Folder toolbar includes the Device Editor, Delete and Add New Connection buttons, saving the current tree view, saving and restoring device configuration, and accessing the extra menu options of the Custom Folders tab. In addition, there is a button for creating new subfolders. You can save the current tree view using the button in the main DashBoard toolbar. 2. Filter Search Field Each Custom Folder includes a Filter feature that enables you to search the Tree Views by entering text into the field. DashBoard automatically displays the search results in the selected tab under the All Connections node. For example, to search for a UDC-8625, enter 8625 in the Filter field and the tab only lists the frames that have a UDC-8625 installed. Expand the frame nodes inside the All Connections node to display the specific slots with UDC-8625 cards. To clear the Filter field, delete the text. 3. Custom Folders Each Advanced Tree View tab includes a main Custom Folder. In this folder, you can create and re-name subfolders to organize devices for customized views. The status indicator represents the current status of the devices in the custom subfolder. If a device in the subfolder needs attention, Page 50 (75)

51 the status indicator shows the most critical warning level. For example, the Custom Folders icon in Figure 4.3 indicates a red status because the UDC-8225 in FRAME 1 and the DRA-8204 in FRAME 6 are reporting an error conditions. Right-clicking a custom folder displays a dialog that includes options for creating a new subfolder, connecting or disconnecting devices, and renaming the folder. To add devices to a Custom Folder, simply drag a device or frame from the All Connections directory to the desired Custom Folder. 4. Custom Subfolders A Custom Subfolder displays the devices connected to DashBoard that you have specified. Creating Custom Subfolders allows you to group similar devices together that may be installed in different frames, such as the folders in Figure 4.3. If a device in the subfolder needs attention, the status indicator shows the most critical warning level. For example, the Reclockers subfolder in Figure 4.3 indicates a red status because the DRA-8204 in FRAME 6 is reporting an error condition (a red status). Right-clicking a subfolder displays a dialog that includes options for creating a new sub-subfolder, connecting or disconnecting devices, re-naming the folder, removing the selected subfolder, saving and recalling configuration folders. 5. Device Status Indicator A status indicator is listed for each device in a subfolder. This icon includes the device status, the slot and frame in which it is installed (if it is an opengear card), and the device product name. This information is detected automatically, but you can also re-name an opengear frame or card as required. To view a Device Editor tab, double-click the device node. Right-clicking a device displays a menu that includes options for opening the device, restoring or saving the configuration, re-naming the device or removing the device. 6. Custom Folders Extra Options: Please see the DashBoard User Manual for details. Page 51 (75)

52 DashBoard Device Editor The Device Editor area displays tabs for devices selected from the tree views. Each device is represented as a tab in the Device Editor area from which you can access the available parameters and menus for that device.you can organize the arrangement of tabs in the Device Editor by dragging and dropping the tabs. Figure 18: DashBoard Device Editor 1. Device Tab Title This area displays information to help identify the device such as its status, and the product name. If the device is an opengear card, this tab also displays the opengear frame and the slot that the card is installed in. This information is reported automatically by the device. 2. Status Overview Your device may include an area that reports the operating status and communication activity. 3. Read-Only Information Your device may include an area that displays read-only information such as the status parameters as reported by the device. The parameters and options in this area are dependant on the device selected, but can include the product details such as software versions, hardware information, and signal status. 4. Settings and Parameters Area The contents of this area are dependant on the device selected but can include source selection, video format and timing settings, alarm reporting options, and audio parameters. All changes to opengear card parameters are immediate. Refer to your device manual for details. 5. Button Area The following buttons may be available: Refresh Use this button to request the latest information from the device. Upload Use this button to upload new software to the device. Reboot Use this button to instruct the device to reboot. Close Use this button to close the current Device Editor tab. Page 52 (75)

53 DashBoard Menus The DashBoard Control System enables you to monitor and control opengear frames and cards from a computer. DashBoard communicates with other cards in the AG-4800A frame through the MFC-3822-NS Controller Card. This chapter provides information on the DashBoard menus available with the MFC-3822-NS Controller Card. The following menus and information is covered: Status Tabs Setup Tab Network Tab DataSafe Tab SNMP Tab This section provides information on the DashBoard menus available for the MFC-3822-NS Controller Card. Note that some of the available menus and options are dependent on the card you are using. Default values are indicated with an asterisk. The DashBoard Control System enables you to monitor and control opengear frames and cards from a computer. DashBoard communicates with other cards in the AG series frame through the controller card. The following topics are discussed: Status Tab Setup Tab Network Tab DataSafe Tab SNMP Tab Page 53 (75)

54 Status Tab Tab Title Item Parameters Description Frame Name Frame S/N Name as defined by the user in the Network tab. Frame Serial Number Product (Readonly) Product Supplier MFC-8310, or MFC-8320 Ross Video Ltd. Board Rev ## Indicates the hardware revision Board S/N ######-### Indicates the card serial number MAC Address ##-##-##-##-##-## MAC Address for the card Software Rev #.## Indicates the card software version Table 6: Status-Product Tab Page 54 (75)

55 Tab Title Item Parameters Description DHCP - set by user SW3-1 and SW3-2 are set to OFF; the Addressing Mode is set to DHCP in DashBoard. The network automatically assigns the card ethernet settings. Static - set by user SW3-1 and SW3-2 are set to OFF; the Addressing Mode is set to Static in DashBoard. User defines the ethernet settings from the Network tab. Network Source DHCP - set by DIP SW3-1 is set to OFF and SW3-2 is set to ON. The network automatically assigns the card ethernet settings. Network (Readonly) Factory Default 1 SW3-1 is set to ON and SW3-2 is set to OFF. The IP Address of the card is set to Factory Default 2 SW3-1 and SW3-2 are set to ON. The IP Address of the card is set to IP Address ##.#.###.### IP Address of the card Subnet Mask ###.###.#.# Subnet Mask for the card Default Gateway ##.#.#.# The card gateway Network (Read-only) NTP Server ##.#.#.# Active Connections ## Active Cards ## Bus Load (%) # The IP Address of the NTP server used as a time source Number of external control devices, such as DashBoard, connected via TCP to the card The number of active cards within the frame Communication traffic of the CAN Bus. A high value indicates a high amount of traffic Table 7: Status - Network Tab Page 55 (75)

56 Tab Title Item Parameters Description Green OK Yellow Running a backup code Red Fan door open Red PSU fault or fuse blown Frame Status Red PSU fan stalled Red Fame Power > 350W Red PSU fan stalled Red card fault Red PSU AC missing Red PSU Power off Indicates the status of the frame, frame power supplies, and/or cards in the frame Hardware (Read-only) Red Ref card missing Mid-Plane ID # Indicates the board issue. Audio Alarm Enabled Disabled Indicates that alarm jumper is set to enable audio alarms Audio Alarm Disabled Voltage (mv) # Supply Voltage Current (ma) # Current consumption of the card Negative Rail (mv) # Fan Speed Indicates the negative voltage of the card Indicates the fan speed of the frame. Fan Door Open Closed Indicates the state of the fan door Page 56 (75)

57 CPU headroom # Processing power available RAM available (bytes) # On-board processing memory available AVR State Indicates the state of the AVR on the FINC. Figure 8: Status Hardware Tab Power Tab Tab Title Item Parameters Description DataSafe State PSU1 Current on +12 & -7.5 supplies PSU2 Current on +12 & -7,5 supplies Green Yellow # # No DataSafe mismatch is occurring Indicates that a new card has been installed in the frame and a DataSafe mismatch has occurred The current (ma) supplied by Frame Power Supply 1 The current (ma) supplied by Frame Power Supply 2 Frame Power (W) # Frame power consumption Power (Read-only) PSU1 Temp (C) # PSU2 Temp (C) # The temperature of Frame Power Supply 1 The temperature of Frame Power Supply 2 Ambient Temp (C) PSU1 Identification PSU2 Identification # # # The temperature within the frame Model, Serial #, Software rev. Model, Serial #, Software rev. Table 9: Power Tab Page 57 (75)

58 Setup Tab Menu Title Item Parameters Description Fans Installed Checkbox is selected Checkbox is unselected Alarms are displayed in the Frame Status field of the Hardware tab. No alarms are displayed in the Frame Status field of the Hardware tab Fan Speed Auto Max DashBoard automatically controls the cooling fan speed of the frame Frame fans always run at maximum speed Setup Notify on Card Fault Checkbox is selected Card displays an alarm in DashBoard and the Fault LED flashes red on the frame when a fault condition is reported by a card in the frame Checkbox is unselected Disables this feature Factory Settings Restore Defaults all the values in the Setup tab Licensable Features Indicates if the software key for any licensable features is installed. Card Slot Names Configures the name displayed in DashBoard for the specified slot. Table 10: Setup Tab menu items Page 58 (75)

59 Network Tab Menu Title Item Parameters Description Frame Name NTP Server ##.#.#.# Current DIP Switch Configures the name displayed in DashBoard for the frame the card is installed in. The Frame Name is automatically updated in the Product tab. This is the IP Address of the NTP server used as a time source Indicates the position of the SW3 DIP Switches Addressing Mode Static DHCP User defines the Network settings of the card Dashboard obtains network settings automatically for the card Network IP Address ##.#.#.### Enables you to set the IP Address of the card if the Addressing Mode is set to Static. The default IP Address is Subnet Mask ###.###.###.# Enables you to set the Subnet Mask of the card if the Addressing Mode is set to Static Default Gateway ##.#.#.# Enables you to set the Default Gateway of the card if the Addressing Mode is set to Static Apply Applies and saves any changes made to the Network Settings Cancel Cancels any setting changes and resets the Network Settings to the previous values Table 11: Network menu items DataSafe Tab Page 59 (75)

60 Menu Title Item Parameters Description Card Type and Software Revision xxx-xxxx :: #.## Displays information for the card currently installed in that slot; where xxx-xxxx represents the card name, and #.## represents the current software version of the card. Correct Mismatch <- Update Slot Press this button to automatically update the slot with the new card information indicated in the Conflict field. Conflict When blank, this field indicates that the card currently in the slot has the same card type and software version as the saved DataSafe data ## Indicates that the software version or the card type do not match the saved data for the slot Slot [y] Disable Checkbox is selected Disables DataSafe for the selected slot. You may still monitor the slot, but you cannot update the slot with any new configuration data received when a new card is installed in the slot. Checkbox is unselected Enables the Conflict field to display any card mismatch information. To update the slot, you must press the <- Update Slot button. Force Press this button to load the current DataSafe data to the cards. This button is enabled only if a software version incompatibility exists. Mask Warning Checkbox is selected Checkbox is unselected The card displays a warning in DashBoard if any of the card slots have a new or changed entry. The card does not display a warning in DashBoard if any of the card slots have a new or changed entry. Table 12: DataSafe menu items Page 60 (75)

61 SNMP Tab Menu Title Item Parameters Description SNMP Trap/Notification Target Add Delete Read Community String Write Community String Apply Cancel Adds a trap/notification target Adds the selected target Deletes the selected target Specifies the SNMP password for GET requests Specifies the SNMP password for SET requests Applies the current changes Cancels the changes Table 13: SNMP menu items Page 61 (75)

62 DataSafe TM DataSafe is a feature within DashBoard which enables you to load and store card parameters automatically, or you can load and store the parameters to and from a single file in DashBoard. For more information on using the DataSafe feature in DashBoard, refer to your DashBoard Control System User Manual. The following topics are discussed: Overview DataSafe and Network Controller Cards Troubleshooting Checklist MFC-3822-NS Card Failure Recovery Note: DashBoard version 2.12 or higher is required to access DataSafe features. DataSafe Overview DataSafe enables you to save opengear card parameters to a file, and later restore those parameters to one or more cards of the same type. Multiple configuration sets can be stored if required. This gives you the flexibility of configuring a large number of cards identically from a single stored configuration. This feature is enabled or disabled on a slot-by-slot basis. Figure 19: DataSafe Tab Page 61 (75)