Intel Server System R1000SPO Product Family

Transcription

1 Intel Server System R1000SPO Product Family System Integration and Service Guide A guide providing instructions for the insertion and extraction of system components and available Intel accessories and spares Revision 1.1 March 2018 Intel Server Boards and Systems

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3 Intel Server System R1200SP Product Family System Integration and Service Guide Document Revision History Date Revision Number Modifications January First Preliminary version First External Public Release Additions: Raid Maintenance Free Backup Unit replacement procedures April I/O Module replacement procedures Front Panel board replacement procedures Optical Disk Drive Installation and Removal Changes Updated Illustrations Aditions: March Section 2.6.3: 2 x 2.5 Internal Solid-State Drive (SSD) Installation / Removal and subsections i

4 Disclaimers No license (express or implied, by estoppel or otherwise) to any intellectual property rights is granted by this document. Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade. This document contains information on products, services and/or processes in development. All information provided here is subject to change without notice. Contact your Intel representative to obtain the latest System Integration and Service Guide. The products and services described may contain defects or errors known as errata which may cause deviations from published specifications. Current characterized errata are available on request. You may not use or facilitate the use of this document in connection with any infringement or other legal analysis concerning Intel products described herein. You agree to grant Intel a non-exclusive, royalty-free license to any patent claim thereafter drafted which includes subject matter disclosed herein. Intel, the Intel logo, are trademarks of Intel Corporation in the U.S. and/or other countries. *Other names and brands may be claimed as the property of others 2016 Intel Corporation. ii

5 Safety Information Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information at Wichtige Sicherheitshinweise Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem Dokument, bevor Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel-Serverplatinen und Servergehäusen auf der Consignes de sécurité Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety Information sur le site Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en 重要安全指导在执行任何指令之前, 请阅读本文档中的所有注意事项及安全声明 和 / 或 上的 Intel Server Boards and Server Chassis Safety Information( Intel 服务器主板与服务器机箱安全信息 ) iii

6 Warnings Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide. Use of other products/components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region(s) in which the product is sold. System power on/off: The power button DOES NOT turn off the system AC power. To remove power from the system, you must unplug the AC power cord from the wall outlet. Make sure the AC power cord is unplugged before you open the chassis, add, or remove any components. Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to the server before opening it. Otherwise, personal injury or equipment damage can result. Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two jumper pins. Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab, take care when using needle nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Electrostatic Discharge (ESD) Electrostatic discharge can cause damage to your computer or the components within it. ESD can occur without the user feeling a shock while working inside the system chassis or while improperly handling electronic devices like processors, memory or other storage devices, and add-in cards. Intel recommends the following steps be taken when performing any procedures described within this document or while performing service to any computer system. Where available, all system integration and/or service should be performed at a properly equipped ESD workstation Wear ESD protective gear like a grounded antistatic wrist strap, sole grounders, and/or conductive shoes Wear an anti-static smock or gown to cover any clothing that may generate an electrostatic charge Remove all jewelry Disconnect all power cables and cords attached to the server before performing any integration or service Touch any unpainted metal surface of the chassis before performing any integration or service Hold all circuit boards and other electronic components by their edges only After removing electronic devices from the system or from their protective packaging, place them component side up on to a grounded anti-static surface or conductive foam pad. Do not place electronic devices on to the outside of any protective packaging. iv

7 Preface About this document This document is written for system integrators and service technicians who are responsible for system assembly, server upgrades, server repair, and component replacement. This document is divided into two major sections. The first half of the document provides detailed instructions on how to install critical components to the system like memory, processor and others. It will guide you through the installation of system components and available accessories. The second half of the document is focused on system service. It provides many reference diagrams used to identify all key physical features of the system. It also provides detailed instructions for the replacement of field replaceable components. For the latest revision of this document, go to Document Organization System Integration Chapter 1 - Server Chassis Identification - provides basic information about component identification in the system. Chapter 2 Essential System Component Installation and Service provides instructions for adding essential system components required to complete the integration of the server system. This includes installation of Processors, Memory, Add-in Cards, and hot-swap storage devices Chapter 3 Option and Accessory Kit Integration and Service provides instructions for adding and removing various system options and available accessory option kits that maybe installed in the system Chapter 4 System Software Updates and Configuration - provides instructions for completing the integration of the server system by updating the system software and navigating through the BIOS Setup screens. Chapter 5 System Packaging Assembly Provides package assembly instructions when re-using the Intel packaging the system was originally shipped in. System Service Chapter 6 System Service - System Features Overview provides a high level overview of the Intel Server System R1000SPO product family. In this chapter, you will find a list of the server system features and illustrations identifying the major system components. Chapter 7 System Service - FRU Replacement provides guidance for the replacement of system components considered as field replaceable units (FRUs). Appendix A Getting Help Appendix B - System Cable Routing Diagrams Appendix C - System Status LED Operating States and Definition Appendix D POST Code Diagnostic LED Decoder Table Appendix E POST Code Errors v

8 Additional Information and Software For additional information about this family of products or any of their supported accessories, refer to the following resources available at Table 1. Server System References For this information or software For in-depth technical information about this product. For a list of available systems within the product family and supported Intel spares and accessories For server configuration guidance and compatibility To determine appropriate SAS/SATA cables For system power budget guidance For system firmware updates, onboard device drivers, and software to manage your Intel Server System. Product Safety and Regulatory Information Use this Document or Software Intel Server System R1000SPO Product Family Technical Product Specification Intel Server Board S1200SP Technical Product Specification Intel Server System BIOS Setup Utility Guide Product Safety and Regulatory Compliance Intel Server Board S1200SP Product Family Spares and Accessories List and Configuration Guide Intel Server Configurator tool Intel Server S1200SP Product Family Configuration Guide and Spares/Accessories List Intel Server Board S1200SP Product Family Power Budget Tool and Thermal Configuration Guide P Intel Server Products - Product Safety and Regulatory Compliance Document The server system has support for several software utilities which can be used to configure system parameters and aid in troubleshooting system issues. All available utilities can be downloaded from the following Intel web site: vi

9 Table of Contents 1 Server Chassis Identification Server Chassis Component Identification Essential System Component Installation and Service Internal Cable Routing System Cover Removal / Installation System Cover Removal System Cover Installation Air Duct Removal / Installation Air Duct Removal Air Duct Installation Processor Installation / Removal Processor Installation Processor Heatsink Installation Processor Heatsink Removal Removing the Processor Memory Installation and Removal Memory Slot population requirements DDR4 DIMM Installation Removing Memory Storage Device Installation / Removal x 3.5 Front Drive Bay Storage x 2.5 Front Drive Bay Storage x 2.5 Internal Solid-State Drive (SSD) Installation / Removal Riser Card Assembly - Removal / Integration / Installation Riser Card Assembly Removal Mounting a Riser Card to the Riser Bracket PCI Add-in Card Installation PCI Riser Assembly Installation Rack Handles Installation / Removal Installing the Rack Handles Removing the Rack Handles Option and Accessory Kit Integration and Service Slimline Optical Drive Installation and Removal Slimline Optical Drive Installation Slimline Optical Drive Removal Power Supply Module Installation / Removal Power Supply Module Installation Power Supply Module Removal Intel SAS RAID Module Installation / Removal Intel SAS RAID Module Installation Intel SAS RAID Module Removal Intel I/O Expansion Module Installation / Removal Intel I/O Expansion Module Installation Intel I/O Expansion Module Removal SATA RAID 5 Upgrade Key Installation / Removal Installing the SATA RAID 5 Upgrade Key Removing the SATA RAID 5 Upgrade Key Intel Remote Management Module 4 Lite Key Installation / Removal vii

10 3.6.1 Intel RMM4 Lite Key Installation Intel RMM4 Lite Key Removal Trusted Platform Module (TPM) Installation Front Bezel Replacement Front Bezel Installation Front Bezel Removal Intel RAID Maintenance Free Backup Unit (RMFBU) Intel RAID Maintenance Free Backup Unit (RMFBU) Installation Intel RAID Maintenance Free Backup Unit (RMFBU) Removal System Software Updates and Configuration Updating the System Software Stack Using the BIOS Setup Utility No Access to the BIOS Setup Utility Navigating the BIOS Setup Utility Restoring BIOS Default Values System Packaging Assembly System Packaging Assembly Instructions System Service - System Features Overview System Feature Reference Diagrams Front Drive Bay Options Control Panel Features Front I/O Features Back Panel Features Server Board Features System Configuration and Recovery Jumpers BIOS Default Jumper Block Password Clear Jumper Block Management Engine (ME) Firmware Force Update Jumper Block BMC Force Update Jumper Block BIOS Recovery Jumper System Service - FRU Replacement System Fan Removal / Installation System Fan Removal System Fan Installation Replacing the System Battery Replacing a Backplane Removing the Backplane Installing the Backplane Replacing the Standard Front Control Panel Standard Front Control Panel Removal Standard Front Control Panel Installation Replacing the Server Board Server Board Removal Server Board Installation Appendix A: Getting Help Appendix B: System Cable Routing Diagrams Appendix C: System Status LED Operating States and Definition Appendix D: POST Code Diagnostic LED Decoder Table Appendix E: POST Code Errors viii

11 List of Figures Figure 1. Intel Server System R1304SPOxxxx 4 x 3.5 Front Drive Bay Figure 2. Intel Server System R1208SPOxxxx 8 x 2.5 Front Drive Bay Figure 3. Chassis Components/Features Figure 4. Internal Cable Routing Figure 5. System Cover Removal Figure 6. System Cover Installation Figure 7. Air Duct Removal Figure 8. Air Duct Installation Figure 9. Processor Installation Open the Socket Lever Figure 10. Processor Installation Open the Load Plate Figure 11. Processor Installation Install the Processor Figure 12. Processor Installation Close the Load Plate Figure 13. Processor Installation Latch the Locking Lever Figure 14. Processor Installation Remove the Socket Cover Figure 15. Processor Heatsink Installation Figure 16. Processor Heatsink Removal Figure 17. DDR4 DIMM Installation Figure 18. DDR4 DIMM Removal Figure 19. Installing Hot-swap storage devices 3.5 carrier extraction Figure Drive Installation Remove the drive blank Figure Drive Installation Mounting drive to carrier Figure 22. Option to install 2.5 SSD into a 3.5 carrier Figure 23. Drive Installation Inserting 3.5 HDD assembly Figure 24. Installing Hot-swap storage devices 2.5 carrier extraction Figure Storage Device Installation Remove the drive blank Figure Storage Device Installation Mount Drive to Carrier Figure Storage Device Installation Inserting 2.5 Drive assembly Figure 28. Removing the Drive Bay Cover Figure 29. Extra SSD Space on the R1000SPO Figure 30. Finding mounting holes on the SSD Figure 31. SSD clip installation Figure 32. SSD mounted on the clip Figure 33. SSD removing clip Figure 34. SSD installation steps Figure 35. Extra SSD installed Figure 36. Removing SSD installed Figure 37. PCI Riser Assembly Removal Figure 38. Riser Card Installation to Riser Bracket Figure 39. PCI Add-In Card Installation Figure 40. Installing PCI Riser Assembly Figure 41. Installing the Rack Handle Figure 42. Removing the Rack Handle Figure 43. Removing the Optical Disk Drive Filler Figure 44. Removing the Drive Bay Cover Figure 45. Slimline Optical Drive Installation Figure 46. Slimline Optical Drive Removal Figure 47. Power Supply Module Installation Figure 48. Power Supply Module Removal ix

12 Intel Server System R1200SP Product Family System Integration and Service Guide Figure 49. Intel SAS RAID Module Installation Figure 50. Installing Intel I/O Expansion Module Figure 51. Removing an I/O Expansion Module Figure 52. Installing the SATA RAID 5 Upgrade Key Figure 53. Installing the Intel RMM4 Lite Figure 54. Trusted Platform Module (TPM) Installation Figure 55. Front Bezel Installation Figure 56. Front Bezel Removal Figure 57. Intel RAID Maintenance Free Backup Unit (RMFBU) Installation Figure 58. Intel RAID Maintenance Free Backup Unit (RMFBU) Removal Figure 59. Package Assembly Reference Diagram Figure 60. Intel Server System R1000SPO Features Overview Figure " Drive Bay 4 Drive Configuration (Model R1304SPOxxxxx) Figure Drive Bay 8 Drive Configuration (Model R1208SPOxxxxx) Figure 63. Control Panel Features Figure 64. Front I/O Panel Features Figure 65. Back Panel Features Figure 66. Server Board Feature Identification Figure 67. Intel Light-Guided Diagnostic LEDs - Server Board Figure 68. System Fan Connections Figure 69. System Configuration and Recovery Jumpers Figure 70. System Fan Removal Figure 71. System Fan Installation Figure 72. Connect System Fan Cables Figure 73. Replacing the Backup Battery Figure 74. Removing the Backplane Figure 75. Standard Front Control Panel Removal Figure 76. Server Board Removal Figure 77. Server Board Installation Figure 78. System Cable Routing Diagrams Figure 79. POST Diagnostic LED Location x

13 Intel Server System R1200SP Product Family System Integration and Service Guide List of Tables Table 1. Server System References... vi Table 2. BIOS Setup: Keyboard Command Bar Table 3. System Status LED State Definitions Table 4. POST Progress Code LED Example Table 5. POST Progress Codes Table 6. MRC Progress Codes Table 7. POST Progress LED Codes Table 8. POST Error Codes and Messages Table 9. POST Error Beep Codes Table 10. Integrated BMC Beep Codes xi

14 1 Server Chassis Identification Figure 1. Intel Server System R1304SPOxxxx 4 x 3.5 Front Drive Bay Figure 2. Intel Server System R1208SPOxxxx 8 x 2.5 Front Drive Bay 1.1 Server Chassis Component Identification Figure 3. Chassis Components/Features 12

15 2 Essential System Component Installation and Service Purpose This chapter provides instructions for the installation and removal of essential system components including processors, memory, storage devices, riser cards, and add-in cards. Before You Begin Before working with your server product, observe the safety and ESD precautions found in the Warnings section at the beginning of this document. Tools and Supplies Needed Anti-static wrist strap and conductive foam pad (recommended) Phillips* (cross head) screwdriver (#1 and #2 bits) System Reference All references to left, right, front, top, and bottom assume the reader is facing the front of the chassis. Instruction Format Each procedure described in this section will follow an illustration first format. This format will give the reader the option to follow a quicker path to system integration by first seeing an illustration of the intended procedure. If necessary, the reader can then follow the step-by-step instructions that will accompany each procedure. 2.1 Internal Cable Routing All cables should be routed using the cable channels around the Server Board as shown in the following illustration. When routing cables front-to-back, none should be routed through the center of the system or in the area between the system fans and the DIMMs slots. See Appendix B. System Cable Routing Diagrams for additional cable routing details. Figure 4. Internal Cable Routing 13

16 2.2 System Cover Removal / Installation System Cover Removal The server system must be operated with the system cover in place to ensure proper cooling. The top cover must be removed to add or replace components inside of the system. Before removing the top cover, power down the system and unplug the power cable(s). NOTE: A non-skid surface or a stop behind the server system may be needed to prevent the server system from sliding on your work surface. Figure 5. System Cover Removal 1. Remove the 240VA safety screw (see label A ). 2. Pushing down the latches at each side, slide the cover back and lift upward (see label B ) System Cover Installation Figure 6. System Cover Installation 1. Place the system cover onto the chassis and slide forward until the front edge of the system cover is pressed up against the back edge of the front drive bay (see label B ). 2. (Optional) Install the 240VA Safety Screw (see label A ). NOTE: Product safety regulations in some countries require that the system include a 240VA safety screw to secure the top cover to the chassis. Use of this screw should be followed as appropriate in the country of use. Intel recommends installing this screw before the system is shipped to the end user site. 14

17 2.3 Air Duct Removal / Installation Always operate your server system with the air duct in place. The air duct is required for proper airflow within the server system Air Duct Removal Remove the air duct by lifting it straight up Air Duct Installation Figure 7. Air Duct Removal Figure 8. Air Duct Installation 1. Position the air duct in front of the two system fans alongside each other. 2. Carefully lower into place. If placed correctly, the air duct should sit flat and securely in place. 15

18 2.4 Processor Installation / Removal Processor Installation CAUTION: Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server. For a web link to the list of compatible processor(s), see section Additional Information and Software found earlier in this document. CAUTION: See Electrostatic Discharge precautions in the Warnings section within the opening pages of this document. Figure 9. Processor Installation Open the Socket Lever 1. Remove the processor heatsink if present. See Section for instructions. 2. Unlatch the CPU Load Plate Push the lever handle (see label A ) down and away from the CPU socket. 3. Lift open the Load Plate. Figure 10. Processor Installation Open the Load Plate 4. Install the Processor (CPU) CAUTION: The pins inside the processor socket are extremely sensitive. Other than the processor, no object should make contact with the pins inside the processor socket. A damaged processor socket pin will render the socket inoperable, and will produce erroneous processor or other system errors if used. NOTE: The underside of the processor has components that may damage the socket pins if installed improperly. The Processor must align correctly with the socket opening before installation. DO NOT DROP the processor into the socket! When possible, a processor insertion tool should be used when placing the processor into the processor socket. 16

19 Figure 11. Processor Installation Install the Processor 1) Remove processor from its packaging. 2) If present, carefully remove the protective cover from the bottom side of the processor, taking care not to touch any processor contacts. Orient the processor with the socket so that the processor cutouts match the two orientation posts on the socket (see label A ). Note the location of the gold key on the corner of processor (see label B ). Carefully place (Do NOT drop) the processor into the socket. 5. Close the Load Plate. Figure 12. Processor Installation Close the Load Plate Carefully lower the load plate down over the processor. 6. Lock down the Load Plate. 17

20 Figure 13. Processor Installation Latch the Locking Lever Push down on the lever (see label A ). Slide the tip of the lever under the notch in the load plate (see label B ). Make sure the load plate engages under the socket lever when fully closed. 7. Remove the plastic processor socket cover. Figure 14. Processor Installation Remove the Socket Cover NOTE: The plastic processor socket cover should be saved and re-used should the processor need to be removed at any time in the future. 18

21 2.4.2 Processor Heatsink Installation Figure 15. Processor Heatsink Installation 1. If present, remove the protective film covering the Thermal Interface Material (TIM) on the bottom side of the heatsink (see label A ). 2. Align heatsink fins to the front and back of the chassis for correct airflow. Airflow goes from front-to-back of chassis (see label B ). 3. Each heatsink has four captive screws and should be tightened in a diagonal manner using the following procedure: 4. Using a #2 Phillips* screwdriver, start with screw 1 and engage screw threads by giving it two rotations and stop (see label C ). (Do not fully tighten.) 5. Proceed to screw 2 and engage screw threads by giving it two rotations and stop (see label D ). Similarly, engage screws 3 and Repeat steps C and D by giving each screw two rotations each time until each screw is lightly tightened up to a maximum of 8 inch-lbs torque (see label E ). 19

22 2.4.3 Processor Heatsink Removal Figure 16. Processor Heatsink Removal The heatsink is attached to the server board/processor socket with captive screws. Using a #2 Phillips* screwdriver, loosen the four screws located on the heatsink corners in a diagonal manner using the following procedure: 1. Using a #2 Phillips* screwdriver, start with screw 1 and loosen it by giving it two rotations and stop (see label A ). (IMPORTANT: Do not fully loosen.) 2. Proceed to screw 2 and loosen it by giving it two rotations and stop (see label B ). Similarly, loosen screws 3 and 4. Repeat steps 1 and 2 by giving each screw two rotations each time until all screws are loosened. 3. Lift the heatsink straight up (see label C ). NOTE: the bottom side of the heat sink will include a thermal interface material (TIM). Care should be taken NOT to displace or touch this material Removing the Processor 1. Remove the processor heatsink (see section 2.4.3) 2. Unlatch the CPU Load Plate (see section 2.4.1) 3. Lift open the Load Plate (see section 2.4.1) 4. Remove the processor by carefully lifting it out of the socket, taking care NOT to drop the processor and not touching any pins inside the socket. 5. Install the socket cover if a replacement processor is not going to be installed 20

23 2.5 Memory Installation and Removal Memory Slot population requirements DIMM Population Rules - Blue slots must be populated first for any given channel. DIMM Population Rules - When only one memory slot is populated, use the farthest slot in the channel. On Intel Server Board S1200SP Product Family, the farthest slot in the Channels are A2 and B2 with the blue Slots DDR4 DIMM Installation Figure 17. DDR4 DIMM Installation 1. Locate the DIMM slots. Make sure the clips at either end of the DIMM slots are pushed outwards to the open position (see label A ). 2. Holding the DIMM by the edges, remove it from its anti-static package. Position the DIMM above the slot. Align the notch on the bottom edge of the DIMM with the key in the DIMM slot (see label B ). 3. Insert the bottom edge of the DIMM into the slot (see label C ). When the DIMM is inserted, push down on the top edge of the DIMM until the retaining clips snap into place (see label D ). Make sure the clips are firmly in place (see label E ) Removing Memory Figure 18. DDR4 DIMM Removal 1. Locate the DIMM slots. Unlatch the retaining clips located on each end of the slot. The DIMM lifts from the slot. (see label A ) 2. Holding the DIMM by the edges, lift it from the slot, and store it in an anti-static package. 21

24 2.6 Storage Device Installation / Removal The Intel Server System R1200SP product family has support for several different storage device options. This section provides instructions for the installation and removal of front drive bay storage devices. NOTE: To maintain proper system cooling, all externally accessible drive bays must be populated with a drive carrier. Each drive carrier must have a hard disk drive (HDD), Solid State Device (SSD), or a supplied drive blank installed x 3.5 Front Drive Bay Storage Drive Carrier Extraction Figure 19. Installing Hot-swap storage devices 3.5 carrier extraction 1. Remove the drive carrier from the chassis by pressing the green button and pulling open the lever (see label A ). 2. Pull the carrier out of the drive bay (see label B ). 22

25 Hard Disk Drive Installation Figure Drive Installation Remove the drive blank 1. Remove the four screws securing the plastic drive blank to the carrier. 2. Remove the drive blank from the carrier (see label A ). Figure Drive Installation Mounting drive to carrier 3. Install the drive into the carrier. Verify the connector end of the drive is located towards the back of the carrier (see label A ). 4. Secure the drive to the carrier using four screws. 23

26 Option to install a 2.5 SSD into a 3.5 carrier: The 3.5 drive blank can be used as a 2.5 SSD bracket. NOTE: Due to degraded performance and reliability concerns, the use of the 3.5 drive blank as a 2.5 device bracket is intended to support SSD type storage devices only. Installing a 2.5 hard disk drive into the 3.5 drive blank cannot be supported Figure 22. Option to install 2.5 SSD into a 3.5 carrier 1. Remove drive blank from the device carrier (See Section ) 2. Break off the small side tab from the drive blank, making the drive blank into a device bracket (see label A ) 3. Install the device bracket into the device carrier so that the hollow side of the device bracket is facing down. 4. Secure the device bracket with three screws. 5. Turn the carrier assembly over. 6. Slide a 2.5" SSD into the device bracket and align the screw holes with the right and left rail. 7. Secure the device using four screws. Once the SSD is properly installed onto the drive carrier, it in 24

27 Drive Carrier Insertion Figure 23. Drive Installation Inserting 3.5 HDD assembly 1. With the lever open, insert the drive assembly into the drive bay (see label A ). 2. Push in the lever to lock it into place (see label B ) x 2.5 Front Drive Bay Storage Drive Carrier Extraction Figure 24. Installing Hot-swap storage devices 2.5 carrier extraction 1. Remove the drive carrier from the chassis by pressing the green button and pulling open the lever (see label A ). 2. Pull the carrier out of the drive bay (see label B ). 25

28 Hard Disk Drive (HDD) / Solid-State Drive (SSD) Installation Figure Storage Device Installation Remove the drive blank 1. Remove the four screws securing the plastic drive blank to the carrier (see label C ) 2. Remove the drive blank from the carrier (see label D ) Figure Storage Device Installation Mount Drive to Carrier 3. Install the storage device into the carrier. Verify the connector end of the drive is located towards the back of the carrier (see label E ). 4. Secure the drive to the carrier using four screws. 26

29 Drive Carrier Insertion Figure Storage Device Installation Inserting 2.5 Drive assembly 1. With the lever open, insert the drive assembly into the chassis. 2. Push in the lever to lock it into place (see label F ) x 2.5 Internal Solid-State Drive (SSD) Installation / Removal Figure 28. Removing the Drive Bay Cover 1. Remove the system top cover (see section 2.2.1) 2. Remove the screws on each side of the drive bay cover (see label A ) 3. Remove the drive bay cover by sliding it back and then lifting it (see label B ) 27

30 Figure 29. Extra SSD Space on the R1000SPO 4. Find SSD space to install two SSDs disks Solid-State Drive (SSD) Clip Installation / Removal Figure 30. Finding mounting holes on the SSD 1. Locate mounting holes on the corners of the SSD as shown on the figure 30 28

31 Figure 31. SSD clip installation 2. Install the SSD into the mounting clip. Verify the two side bumps are inside of the mounting holes on the SSD (see label A ) firstly, and then the two top bumps (see label B ) Figure 32. SSD mounted on the clip 3. Ensure the SSD is fixed on the clip as shown on the Figure 32 Figure 33. SSD removing clip 4. Till up the bottom bumps from SSD mounting holes as shown on the Figure 33 29

32 SSD Installation / Removal Figure 34. SSD installation steps 1. Locate the mounting pins into the right side of the extra SSD space in the server (see label A ) 2. Place the SSD with the mounting clip into the extra space and push down to secure the drive (see label B ) 3. Ensure the SSD is fixed to the server (see label C ) Figure 35. Extra SSD installed 30

33 Figure 36. Removing SSD installed 1. To remove, pull up from mounting clip on the left side and lift SSD (see label A ) 2. Pull up SSD on the right side, ensure carefully remove the chassis mounting pins (see label B ) 2.7 Riser Card Assembly - Removal / Integration / Installation The server system supports up to one PCI riser card via the riser card assembly. This section will provide instructions for the removal and installation of the riser card assembly from/to the system, mounting a riser card option to the bracket, and installation of an add-in card into the riser assembly Riser Card Assembly Removal Figure 37. PCI Riser Assembly Removal Disconnect any cables attached to any add-in cards. Grasp the riser assembly with both hands and pull up to remove from the system. 31

34 2.7.2 Mounting a Riser Card to the Riser Bracket Depending on the system model, your server may or may not have riser cards installed. This section describes the process of adding a riser card to the riser bracket. Figure 38. Riser Card Installation to Riser Bracket 1. Remove the riser bracket from the chassis (see section 2.7.1). 2. Remove the two screws from the riser bracket (see label B ). 3. Place the riser card onto the riser bracket (see label A ). 4. Secure the riser card using the two screws (see label B ) PCI Add-in Card Installation 32 Figure 39. PCI Add-In Card Installation 1. Remove the PCI riser assembly from the system. (see section 2.7.1) 2. Remove the filler panel from the add-in card slot on the chassis and remove the screw as shown (see label A ). 3. Insert the add-in card until it is fully seated inside the PCI slot on the riser card (see label B ). 4. Secure the add-in card to the riser bracket with the screw as shown (see label C ). NOTE: For add-in cards with internal cable connectors, it may be necessary to connect cables before installing the riser card assembly into the system.

35 2.7.4 PCI Riser Assembly Installation Figure 40. Installing PCI Riser Assembly 1. Position the riser card s edge connector over the riser slot on the server board and align the two hooks on the back edge of the riser assembly with the slots on the back of the chassis. 2. Once aligned, press the riser assembly straight down into the riser slot. NOTE: Do NOT rock the riser assembly into place; doing so may damage the contact pins within the riser slot. 33

36 2.8 Rack Handles Installation / Removal The system includes a set of rack handles designed to secure a system into a rack or cabinet and to aid with pulling systems from or pushing systems into a rack or cabinet. NOTE: The system should never be carried solely by the rack handles. Intel recommends carrying the system using two people or to use a cart when moving the system from one location to another Installing the Rack Handles Figure 41. Installing the Rack Handle 1. Locate the rack handles. 2. Align the rack handle with the two holes on the side of the server system as shown in Figure Attach the rack handle to the server system with two screws using 8 in/lbs torque Removing the Rack Handles Figure 42. Removing the Rack Handle Remove the two screws holding the rack handle to the chassis. 34

37 3 Option and Accessory Kit Integration and Service Purpose This chapter provides instructions for the integration of system components within a server system that has the server board and other system components pre-installed. It includes installation instructions for supported system options, and other available accessory option kits. Before You Begin Before working with your server product, observe the safety and ESD precautions found in the Warnings section at the beginning of this manual. Tools and Supplies Needed Anti-static wrist strap and conductive foam pad (recommended) Phillips* (cross head) screwdriver (#2 bit) System Reference All references to left, right, front, top, and bottom assume the reader is facing the front of the chassis. Internal Cable Routing See section 2.1 Internal Cable Routing Instruction Format Each procedure described in this section will follow an illustration first format. This format will give the reader the option to follow a quicker path to system integration by first seeing an illustration of the intended procedure. If necessary, the reader can then follow the step-by-step instructions that will accompany each procedure. 35

38 3.1 Slimline Optical Drive Installation and Removal This section provides installation and removal instructions for an optionally installed slimline SATA optical drive for systems that support the option Slimline Optical Drive Installation Figure 43. Removing the Optical Disk Drive Filler If installed, remove the optical drive bay filler plate from the chassis by removing the screws located above it on the drive bay cover. Figure 44. Removing the Drive Bay Cover 4. Remove the system top cover (see section 2.2.1) 5. Remove the screws on each side of the drive bay cover (see label A) 6. Remove the drive bay cover by sliding it back and then lifting it (see label B ) 36

39 Figure 45. Slimline Optical Drive Installation 7. Lower and insert the Optical Disk Drive (ODD) diagonally to meet with the latching points (see label A), and then push down the ODD towards the second latching point (see label B) 8. Connect the power and SATA cables to the optical drive (see label c). NOTE: All cables in the system that need to be routed front-to-back or back-to-front, should be routed using the cable channels along each chassis sidewall. No cables should be routed through the center of the system Slimline Optical Drive Removal Figure 46. Slimline Optical Drive Removal 1. Remove the drive bay cover (see Figure 44). 2. Detach the SATA and power cables from the back of the ODD (see label A). 3. Lift the right side of the ODD (see label B), and then remove the odd diagonally (see label C) 4. If no device will be installed in this location, install the supplied filler panel in this location by securing it with screws above its location on the drive bay cover. 37

40 3.2 Power Supply Module Installation / Removal Power Supply Module Installation Figure 47. Power Supply Module Installation 1. Insert the power supply module into the power supply bay. 2. Push the power supply module into the bay until it locks into place Power Supply Module Removal CAUTION: The power supply is only hot-swappable (system does not have to be powered down) if the system is configured with two power supply modules operating in a 1+1 Redundant configuration only. Systems with a single power supply installed, MUST be powered OFF before removing the power supply module from the system. Figure 48. Power Supply Module Removal 1. Detach the power cord from the power supply to be removed. 2. Using the handle, pull the power supply module from the system while pushing the green latch in the direction shown. 38

41 3.3 Intel SAS RAID Module Installation / Removal Intel SAS RAID Module Installation Figure 49. Intel SAS RAID Module Installation 1. Install the standoffs (provided with the RAID module) on the positions shown (see label A ). 2. Align the module mounting holes over the three barrel standoffs 3. Press down firmly until the module connector is fully engaged with the matching connector on the server board and the module is firmly seated over each barrel standoff (see label B ). 4. Insert a locking pin into each barrel standoff and connect cables (see label D ) Intel SAS RAID Module Removal 1. Disconnect cables and remove the locking pins from each standoff. 2. Grasp the module near the front standoff and pull up firmly until the front side of the module is clear of the standoffs. 3. Repeat step 2 to release the other side of the module. 3.4 Intel I/O Expansion Module Installation / Removal Intel I/O Expansion Module Installation Figure 50. Installing Intel I/O Expansion Module 39

42 1. To remove the filler panel, squeeze the side panels and push it out of the chassis (see label A ). 2. Position the module over the server board and align the front of the module with the back panel opening. 3. Carefully press down on the module to engage the connectors (see label B ). 4. Secure the module with three screws as shown (see label C ) Intel I/O Expansion Module Removal Figure 51. Removing an I/O Expansion Module 1. Power off the server and detach the power cable(s). 2. Detach all cables from the I/O Module 3. Remove the system cover. See section Remove the three screws as shown (see label A ). 5. Carefully pull up on the I/O Module until it disengages from the server board (see label B ). 6. If no replacement module is to be installed, re-install the I/O expansion module bay filler panel into the system back panel (see label C ). NOTE: the filler panel snaps into the back panel from the outside of the chassis. 40

43 3.5 SATA RAID 5 Upgrade Key Installation / Removal Installing the SATA RAID 5 Upgrade Key Figure 52. Installing the SATA RAID 5 Upgrade Key 1. Remove the SATA 5 Upgrade Key from its packaging. 2. Locate the white 4-pin key connector behind the onboard NIC 2 port on the back edge of the server board. 3. To install the key, place it over the connector and confirm the orientation of the key matches that of the connector. 4. Press the key down onto the connector Removing the SATA RAID 5 Upgrade Key 1. Power off the system and disconnect the power cable(s). 2. Remove the system cover (see section 2.2.1). 3. Using the Key pull tab, pull the key up until it disengages from the connector. 41

44 3.6 Intel Remote Management Module 4 Lite Key Installation / Removal Intel RMM4 Lite Key Installation Figure 53. Installing the Intel RMM4 Lite 1. Remove the Intel RMM4 Lite key from its packaging. 2. Locate the Intel RMM4 Lite connector on the server board near the back of the server board next to the I/O Module connector. 3. Place the Intel RMM4 Lite key over the connector and match the orientation of the key to that of the connector. 4. Press the key down onto the connector Intel RMM4 Lite Key Removal 1. Power off the system and disconnect the power cable(s). 2. Remove the system cover (see section 2.2.1). 3. Carefully grasp the key and pull it up until it disengages from the connector. 42

45 3.7 Trusted Platform Module (TPM) Installation Figure 54. Trusted Platform Module (TPM) Installation 1. Locate the TPM module connector on the server board near the Riser Slot Insert the plastic stand-off into the server board mounting hole (see label A ). 3. Place the TPM module over the connector, match the orientation and press the key down onto the connector (see label B ). 4. Secure the TPM module to the stand-off with the fastener screw (see label C ). 43

46 3.8 Front Bezel Replacement The optional front bezel is made of black molded plastic and uses a snap-on design. When installed, its design allows for maximum airflow to maintain system cooling requirements. The front bezel includes a keyed locking mechanism which can be used to prevent unauthorized access to installed storage devices and front I/O ports Front Bezel Installation Figure 55. Front Bezel Installation NOTE: Before installing the bezel, you must install the rack handles (see section 2.8.1) 1. Lock the right side of the bezel to the rack handle (see label A ). 2. Rotate the left side of the bezel towards the chassis. 3. Press the left side of the bezel into the rack handle until it clicks into place (see label B ). 4. Lock the bezel Front Bezel Removal 44 Figure 56. Front Bezel Removal To remove the front bezel from the chassis: 1. Unlock the bezel. 2. Pull out the left side of the bezel from the rack handle (see label A ). 3. Rotate the left side of the bezel out away from the chassis to release the latches on the right side from the rack handle (see label B ).

47 3.9 Intel RAID Maintenance Free Backup Unit (RMFBU) As a standard support option, the Intel Server System R1000SPO product family has support for the installation of a single Raid Maintenance Free Back-up unit (RMFBU) Intel RAID Maintenance Free Backup Unit (RMFBU) Installation Figure 57. Intel RAID Maintenance Free Backup Unit (RMFBU) Installation 1. Align the tabs on the bottom side of the RMFBU assembly with the mounting holes in the mounting plate (see label A ) 2. Slide the RMFBU assembly left until the tabs engage with the mounting holes in the mounting plate (see label B ) 3. Using one of the designated cable routing channels (see Appendix B), route the RMFBU cable to the designated SAS RAID card and attach the cable to the matching connector on the card 45

48 3.9.2 Intel RAID Maintenance Free Backup Unit (RMFBU) Removal Figure 58. Intel RAID Maintenance Free Backup Unit (RMFBU) Removal 1. Disconnect the cable between the RMFBU and the RAID card. 2. Slide the Intel RAID Maintenance Free Backup Unit to the right to disengage it from the mounting plate (see label A ). 3. Lift the RMFBU up to remove it from the server chassis (see label B ). 46

49 4 System Software Updates and Configuration 4.1 Updating the System Software Stack The system includes a software stack to operate. This includes a BIOS, BMC firmware, ME firmware, and FRU & SDR data. A default software stack is pre-installed during the system board manufacturing process. However, the system as received may not have the latest software available. For best operation and system reliability, it is highly recommended to update the system software stack to the latest available. The latest system software stack can be downloaded from Intel at the following Intel web site: At a minimum, after the initial system configuration, the system s FRU and SDR data MUST be updated to ensure that the embedded platform management sub-system is configured properly. The system s FRU and SDR data is updated by running the FRUSDR utility. Properly loaded FRU and SDR data allows platform management to monitor the appropriate system sensors which are used to determine proper system cooling, best performance, and accurate error reporting. The FRUSDR utility for the given server platform can be downloaded as part of the UEFI only System Update Package (SUP) or multiple operating system supported One-boot Firmware Update (OFU) package, both of which can be downloaded from the Intel web site referenced above. The Update Packages will include full system update instructions. NOTE: The embedded platform management system may not operate as expected if the platform is not updated with accurate system configuration data. The FRUSDR utility must be run with the system fully configured during the initial system integration process for accurate system monitoring and event reporting. 4.2 Using the BIOS Setup Utility The BIOS Setup utility is a text-based utility that allows the user to configure the system and view current settings and environment information for the platform devices. This section describes how to access and navigate the embedded <F2> BIOS Setup utility. This utility can be used to view and configure system settings that determine how the server operates. Entering BIOS Setup. To enter the BIOS Setup using a keyboard (or emulated keyboard), press the <F2> function key during boot time when the OEM or Intel Logo Screen or the POST Diagnostic Screen is displayed. NOTE: At intial system power on, a USB Keyboard will not be functional until the USB Controller has been initialized during the power on self test (POST) process. When the USB controller is initialized, the system will beep once. Only after that time will the key strokes from a USB Keyboard be recognized allowing for access into the <F2> BIOS Setup utility. The following message will be displayed on the Diagnostic Screen or under the Quiet Boot Logo Screen: Press <F2> to enter setup, <F6> Boot Menu, <F12> Network Boot After pressing the <F2> key, the system will eventually load the BIOS Setup Utility and display the BIOS Setup Main Menu screen. NOTE: Should serious system errors occur during the POST process, the regular system boot will stop and the system will load the BIOS Setup Utility and display the Error Manager Screen. The Error Manager Screen will list and provide information about the specific boot errors detected. 47

50 4.2.1 No Access to the BIOS Setup Utility If the BIOS Setup Utility is not accessible by hitting the <F2> key or other described access methods, it may be necessary to restore the BIOS default settings. For information, see Restoring BIOS Default Navigating the BIOS Setup Utility The BIOS Setup Utility consists of several menu screens, each holding either informational fields and/or configurable system setup options. The bottom right portion of each menu screen provides a list of commands that are used to navigate through the Setup utility. These commands are displayed at all times. If no Administrator or User password is used, all available settings are configurable and can be set by anyone with access to BIOS Setup. System settings that are not configurable, because of security settings or configuration limits, will be greyed out and are not accessible. 48 Table 2. BIOS Setup: Keyboard Command Bar Key Option Description <Enter> Execute Command <Esc> Exit Select Item Select Item Select Menu <Tab> Select Field The <Enter> key is used to: Activate submenus when the selected feature is a submenu. Display a pick list if a selected option has a value field. Select a subfield for multi-valued features like time and date. Selects the currently highlighted item, undoes the pick list, and returns the focus to the parent menu, if a pick list is displayed. The <Esc> key provides a mechanism for backing out of any field. When the <Esc> key is pressed while editing any field or selecting features of a menu, the parent menu is re-entered. When the <Esc> key is pressed in any submenu, the parent menu is re-entered. When the <Esc> key is pressed in any major menu, the exit confirmation window is displayed and the user is asked whether changes can be discarded. o If No is selected and the <Enter> key is pressed. o If the <Esc> key is pressed, the user is returned to where they were before <Esc> was pressed, without affecting any existing settings. o If Yes is selected and the <Enter> key is pressed, the setup is exited and the BIOS returns to the main System Options Menu screen. The up arrow is used to select the previous value in a pick list, or the previous option in a menu item s option list. The selected item must then be activated by pressing the <Enter> key. The down arrow is used to select the next value in a menu item s option list, or a value field s pick list. The selected item must then be activated by pressing the <Enter> key. The left and right arrow keys are used to move between the major menu pages. The keys have no effect if a sub-menu or pick list is displayed. The <Tab> key is used to move between fields. For example, <Tab> can be used to move from hours to minutes in the time item in the main menu.

51 Key Option Description Change Value + Change Value <F9> Setup Defaults <F10> Save and Exit The minus key on the keypad is used to change the value of the current item to the previous value. This key scrolls through the values in the associated pick list without displaying the full list. The plus key on the keypad is used to change the value of the current menu item to the next value. This key scrolls through the values in the associated pick list without displaying the full list. On 106-key Japanese keyboards, the plus key has a different scan code than the plus key on the other keyboards, but will have the same effect. Pressing the <F9> key causes the following to display: Load Optimized Defaults? Yes No If Yes is highlighted and <Enter> is pressed, all Setup fields are set to their default values. If No is highlighted and <Enter> is pressed, or the <Esc> key is pressed, the user is returned to where they were before <F9> was pressed without affecting any existing field values. Pressing the <F10> key causes the following message to display: Save configuration and reset? Yes No If Yes is highlighted and <Enter> is pressed, all changes are saved and the Setup is exited. If No is highlighted and <Enter> is pressed, or the <Esc> key is pressed, the user is returned to where they were before <F10> was pressed without affecting any existing values Restoring BIOS Default Values There are different ways to set the BIOS Configuration Settings to the Default Values. How it is done depends on the situation. The Bios Setup Save & Exit menu has an option for Load Default Values. Selecting that option will restore all BIOS Settings to their defaults. Anywhere in Bios Setup, the <F9> function key will restore all BIOS settings to their default values. When a Recovery Flash boot is performed, one of the steps in the Recovery process is to clear the BIOS Configuration Settings, which sets the Default Values to them. If the system does not boot, the server board jumper BIOS DFLT (BIOS Defaults) can be set by opening the chassis, changing the BIOS DFLT jumper position (see section 6.2.1), closing the chassis and booting. The momentary change of jumper position causes a flag to be set which will drive the BIOS on the next boot to initialize settings to BIOS Defaults early in POST. See Bios Defaults. The internal flag that is set by the BIOS DFLT jumper is the same flag that is set for a failed coin-cell battery on the baseboard when AC power is removed. So when the battery fails, and the system is rebooted, the BIOS Configuration Settings are set to their Defaults. 49

52 5 System Packaging Assembly The original Intel packaging, in which the server system is delivered, is designed to provide protection to a fully configured system and was tested to meet ISTA (International Safe Transit Association) Test Procedure 3A (2008). The packaging was also designed to be re-used for shipment after system integration has been completed. The original packaging includes a small inner box for ship along accessories, the outer shipping main box, and various protective inner packaging components. The boxes and packaging components are designed to function together as a protective packaging system. When reused, all of the original packaging material must be used, including both boxes and each inner packaging component. In addition, all inner packaging components MUST be reinstalled in the proper location to ensure adequate protection of the system for subsequent shipment. NOTE: The design of the inner packaging components does not prevent improper placement within the packaging assembly. There is only one correct packaging assembly that will allow the package to meet the ISTA (International Safe Transit Association) Test Procedure 3A (2008) limits. Failure to follow the specified packaging assembly instructions may result in damage to the system during shipment. 50

53 5.1 System Packaging Assembly Instructions Figure 59. Package Assembly Reference Diagram Item QPN Description Usage 24S6EPKEL10 S6E PACKING ASSY IU RACK L6 1 IN 1 1 HFS6E CTN OUTER L6 RACK S6E(HFS6E006,3A) 1 2 GCS6E EPE CUSHION TOP L6 RACK S6E(GCS6E007,3A) 2 3 GCS6E EPE CUSHION BR L6 RACK S6E(GCS6E008,3A) 1 4 GCS6E EPE CUSHION BL L6 RACK S6E(GCS6E009,3A) 1 5 HAF BAG LDPE-S SYS F01(HAF01001,REV3A) 1 6 HES6E ACC BOX CORR L6 S6E(HES6E009,REV3A) 1 7 JXJS TAPE 3M#375 60MM*50M JS9(JXJS9001,3A) HCHS CONFIGURATION(GAP)HS1(HCHS1024,REV3A) 1 9 HCS6G IOM ATTENTION LBL PA S6G (HCS6G007,3A) 1 10 HES6E BOX H36034(IO) 10 IN 1 S6E(HES6E001,3A) 1 1. Place 2 foam inserts into the inner box as shown below. (see Figure 59 3 & 4) 51

54 2. Carefully place the system into the shipping bag, tape the bag shut. 3. Carefully lower the system into the inner shipping box. Make sure foam insert orientation matches server body. 4. Insert 1 foam insert on each side of the system as shown. Ensure the bottom tabs of the 2 side foam inserts fit into the end slots of the bottom foam inserts. Place accessory box (Item 6) between top inserts. 52

55 5. Fold the top flaps of the box. End flaps first, followed by side flaps. 6. Tape the outer box using an H-pattern. Across the center first, followed by both ends. 53

56 6 System Service - System Features Overview The intent of this chapter is to provide service personnel a reference to identify and locate the features associated with the Intel Server System R1000SPO product family. Additional information for this product family can be obtained from the following Intel documents which can be downloaded from the following Intel web site: Intel Server System R1000SPO Technical Product Specification Intel Server Board S1200SP Product Family Technical Product Specification 6.1 System Feature Reference Diagrams This section provides a high level overview of the Intel Server System R1000SPO product family. It provides illustrations and diagrams showing the location of important components, features, and connections found throughout the server system. Figure 60. Intel Server System R1000SPO Features Overview 54

57 6.1.1 Front Drive Bay Options Figure " Drive Bay 4 Drive Configuration (Model R1304SPOxxxxx) Figure Drive Bay 8 Drive Configuration (Model R1208SPOxxxxx) Control Panel Features Label A B C D E F G Description System ID Button w/integrated LED NMI Button (recessed, tool required for use) NIC 1 & 2 Activity LEDs System Cold Reset Button (recessed, tool required for use) System Status LED Power Button w/integrated LED Drive Activity LED Figure 63. Control Panel Features Front I/O Features Figure 64. Front I/O Panel Features USB 2.0/3.0 Ports The front I/O panel includes two USB 2.0/3.0 ports. The USB ports are cabled to a Blue 2x5 connector on the server board labeled Internal_USB

58 NOTE: Due to signal strength limits associated with USB 3.0 ports cabled to a front panel, some marginally compliant USB 3.0 devices may not be supported from these ports. In addition, server systems based on the Intel Server Board S1200SP Product Family cannot be USB 3.0 certified with USB 3.0 ports cabled to a front panel Back Panel Features Figure 65. Back Panel Features 56

59 6.1.5 Server Board Features Figure 66. Server Board Feature Identification 57

60 Figure 67. Intel Light-Guided Diagnostic LEDs - Server Board. Figure 68. System Fan Connections 58

61 6.2 System Configuration and Recovery Jumpers Figure 69. System Configuration and Recovery Jumpers The following sections describe how each jumper block is used BIOS Default Jumper Block This jumper resets BIOS options, configured using the <F2> BIOS Setup Utility, back to their original default factory settings. NOTE: This jumper does not reset Administrator or User passwords. In order to reset passwords, the Password Clear jumper must be set to Enable. 1. Power down the server and unplug the power cord(s). 2. Remove the system top cover and move the BIOS DFLT jumper from pins 1-2 (default) to pins 2-3 (Set BIOS Defaults). 3. Wait 5 seconds then move the jumper back to pins Re-install the system top cover. 5. Re-Install system power cords. NOTE: The system will automatically power on after AC is applied to the system. 6. During POST, access the <F2> BIOS Setup utility to configure and save desired BIOS options. NOTE: After resetting BIOS options using the BIOS Default jumper, the Error Manager Screen in the <F2> BIOS Setup Utility will display two errors: 0012 System RTC date/time not set 5220 BIOS Settings reset to default settings Note also that the system time and date may need to be reset. 59

62 6.2.2 Password Clear Jumper Block This jumper causes both the User password and the Administrator password to be cleared if they were set. The operator should be aware that this creates a security gap until passwords have been installed again through the <F2> BIOS Setup utility. This is the only method by which the Administrator and User passwords can be cleared unconditionally. Other than this jumper, passwords can only be set or cleared by changing them explicitly in BIOS Setup or by similar means. No method of resetting BIOS configuration settings to default values will affect either the Administrator or User passwords. 1. Power down the server. For safety, unplug the power cord(s) 2. Remove the system top cover 3. Move the Password Clear jumper from pins 1-2 (default) to pins 2-3 (password clear position) 4. Re-install the system top cover and re-attach the power cords 5. Power up the server and access the <F2> BIOS Setup utility 6. Verify the password clear operation was successful by viewing the Error Manager screen. Two errors should be logged: o 5221 Passwords cleared by jumper o 5224 Password clear jumper is set 7. Exit the BIOS Setup utility and power down the server. For safety, remove the AC power cords 8. Remove the system top cover and move the Password Clear jumper back to pins 1-2 (default) 9. Re-install the system top cover and reattach the AC power cords. 10. Power up the server. 11. Strongly recommended: Boot into <F2> BIOS Setup immediately, go to the Security tab and set the Administrator and User passwords if you intend to use BIOS password protection Management Engine (ME) Firmware Force Update Jumper Block When the ME Firmware Force Update jumper is moved from its default position, the ME is forced to operate in a reduced minimal operating capacity. This jumper should only be used if the ME firmware has gotten corrupted and requires re-installation. The following procedure should be followed. NOTE: System Update files are included in the System Update Packages (SUP) posted to Intel s Download center web site Turn off the system. 2. Remove the AC power cords NOTE: If the ME FRC UPD jumper is moved with AC power applied to the system, the ME will not operate properly. 3. Remove the system top cover. 4. Move the ME FRC UPD Jumper from pins 1-2 (default) to pins 2-3 (Force Update position). 5. Re-install the system top cover and re-attach the AC power cords. 6. Power on the system. 7. Boot to the EFI shell. 8. Change directories to the folder containing the update files. 9. Update the ME firmware using the following command: iflash32 /u /ni <60nstruc#>_ME.cap 10. When the update has successfully completed, power off the system. 11. Remove the AC power cords. 12. Remove the system top cover. 60

63 13. Move the ME FRC UPD jumper back to pins 1-2 (default). 14. Re-attach the AC power cords. 15. Power on system BMC Force Update Jumper Block The BMC Force Update jumper is used to put the BMC in Boot Recovery mode for a low-level update. It causes the BMC to abort its normal boot process and stay in the boot loader without executing any Linux code. This jumper should only be used if the BMC firmware has gotten corrupted and requires re-installation. The following procedure should be followed: NOTE: System Update files are included in the System Update Packages (SUP) posted to Intel s Download center web site Turn off the system. 2. Remove the AC power cords. NOTE: If the BMC FRC UPD jumper is moved with AC power applied to the system, the BMC will not operate properly. 3. Remove the system top cover 4. Move the BMC FRC UPD Jumper from pins 1-2 (default) to pins 2-3 (Force Update position) 5. Re-install the system top cover and re-attach the AC power cords 6. Power on the system 7. Boot to the EFI shell 8. Change directories to the folder containing the update files 9. Update the BMC firmware using the following command: FWPIAUPD -u -bin -ni -b -o -pia -if=usb <file name.bin> 10. When the update has successfully completed, power off the system 11. Remove the AC power cords 12. Remove the system top cover 13. Move the BMC FRC UPD jumper back to pins 1-2 (default) 14. Re-attach the AC power cords 15. Power on system 16. Boot to the EFI shell 17. Change directories to the folder containing the update files 18. Re-install the board/system SDR data by running the FRUSDR utility 19. After the SDRs have been loaded, reboot the server 61

64 6.2.5 BIOS Recovery Jumper When the BIOS Recovery jumper block is moved from its default pin position (pins 1-2), the system will boot using a backup BIOS image to the UEFI shell, where a standard BIOS update can be performed. See the BIOS update instructions that are included with System Update Packages (SUP) downloaded from Intel s download center web site. This jumper is used when the system BIOS has become corrupted and is non-functional, requiring a new BIOS image to be loaded on to the server board. NOTE: The BIOS Recovery jumper is ONLY used to re-install a BIOS image in the event the BIOS has become corrupted. This jumper is NOT used when the BIOS is operating normally and you need to update the BIOS from one version to another. The following procedure should be followed. NOTE: System Update Packages (SUP) can be downloaded from Intel s download center web site Turn off the system. 2. For safety, remove the AC power cords 3. Remove the system top cover 4. Move the BIOS Recovery jumper from pins 1-2 (default) to pins 2-3 (BIOS Recovery position) 5. Re-install the system top cover and re-attach the AC power cords 6. Power on the system 7. The system will automatically boot to the EFI shell. Update the BIOS using the standard BIOS update instructions provided with the system update package 8. After the BIOS update has successfully completed, power off the system. For safety, remove the AC power cords from the system 9. Remove the system top cover 10. Move the BIOS Recovery jumper back to pins 1-2 (default) 11. Re-install the system top cover and re-attach the AC power cords 12. Power on the system and access the <F2> BIOS Setup utility. 13. Configure desired BIOS settings 14. Hit the <F10> key to save and exit the utility. 62

65 7 System Service - FRU Replacement Purpose This chapter provides instruction for the removal and installation of system components considered as field replaceable. Instruction for the removal and installation of add-in options is documented in Chapters 2 and 3. These include: Processor Memory Riser Cards Add-in cards I/O Modules Storage Devices Power Supplies SATA Optional Optical Drive Before You Begin Before working with your server product, observe the safety and ESD precautions found in the Warnings section at the beginning of this manual. Tools and Supplies Needed Anti-static wrist strap and conductive foam pad (recommended) Phillips* (cross head) screwdriver (#2 bit) System Reference All references to left, right, front, top, and bottom assume the reader is facing the front of the chassis. 63

66 7.1 System Fan Removal / Installation System fans used in the Intel Server System R1000SPO product family are NOT hot-swap capable System Fan Removal Figure 70. System Fan Removal 1. Disconnect the fan cables from the server board. 2. Lift up the fan assembly by pulling it straight out of the chassis (see Figure 70). 3. Make sure the rubber guides remain properly installed on the Fan. 4. Repeat the operation on the second and third fan if necessary System Fan Installation Figure 71. System Fan Installation 1. Align the system fan with mounting rubber guides on the chassis base and body. Push down until firmly seated (see Figure 71). Additional push may be required on each rubber guide. 2. Ensure that no cables are trapped beneath the system fan. The system fan rubber guides should sit and match level over fan chassis socket. 3. Repeat operation on the second and third fan if necessary. 4. Connect the fan cables in order to the 4-pin fan connectors on the server board: SYS_FAN_1, SYS_FAN_2, and SYS_FAN_3 as indicated on Figure

67 Figure 72. Connect System Fan Cables 65

68 7.2 Replacing the System Battery The battery on the server board powers the Real Time Clock for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and stored server settings and system clock and date settings maybe lost. Battery Specification: Lithium 3V Coin CR-2032 Contact your customer service representative or dealer for a list of approved devices. Warning: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer s instructions. Advarsel: Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren. Advarsel: Lithiumbatteri - Eksplosjonsfare. Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten. Brukt batteri returneres apparatleverandøren. Varning: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens 66nstruction. Varoitus: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. To replace the System Battery: 1. Locate the battery on the server board. See Figure Gently press the metal clip as shown to release the battery (see label A ). 3. Remove the battery from the plastic socket (see label B ). 4. Remove the new lithium battery from its package, and being careful to observe the correct polarity, insert it in to the battery socket. 66

69 Figure 73. Replacing the Backup Battery Dispose of the battery according to local ordinance. NOTE: The <F2> BIOS Setup Utility must be accessed and options must be set and saved to restore configuration settings 67

70 7.3 Replacing a Backplane Removing the Backplane Figure 74. Removing the Backplane 1. Power off the system and remove the system top cover (see section 2.2.1) 2. Remove all hot-swap drive carriers, regardless of whether a drive is installed in the carrier. 3. Disconnect all cables from the backplane and server board, and release any cables that are on the Fan Bracket (see label A ). 4. Disconnect and remove the System Fans (see label B and section 7.1.1). 5. Remove the screws holding the Fan Bracket (see label C ). 6. Remove the fan bracket by moving it slightly to the front of the chassis and then lift it. 7. Remove all screws securing the backplane in the upper back and lower front (see label D ). 8. Slide up the backplane holding it only by the edges (see label E ) Installing the Backplane 1. Locate the replacement 1U backplane (Intel product Code FXX35HSCAR or F1U8X25S3HSBP. 2. Hold the backplane only by the edges. Do not push or pull on any components on the backplane. Position the backplane to the server system guides at the front of the server system (see label E on Figure 74). 3. Slide the backplane down to lock it into place. 4. Secure the backplane with the fastener screws (see label D on Figure 74). 5. Install the Fan Bracket by sliding it down into the chassis and then pushing back to snap it into place. 6. Secure the Fan Bracket with the screws (see label C on Figure 74). 7. Install and connect the System fans (see section 7.1.2) 8. Reconnect and route all the cables to the backplane and Server Board (see label A on Figure 74 and Appendix B) 68

71 7.4 Replacing the Standard Front Control Panel Standard Front Control Panel Removal 1. Power off the system and remove all power cords 2. Remove the system top cover (see section 2.2.1) 3. Remove the screws on each side of the drive bay cover (see label A) 4. Remove the drive bay cover by sliding it back and then lifting it (see label B ) 5. Remove the screw that secures the Front Control Panel Board (see label C ) 6. From the server board, disconnect the 24-pin front panel cable 7. Replace the Front Control Panel Board Figure 75. Standard Front Control Panel Removal Standard Front Control Panel Installation 1. Locate and remove the replacement control panel board from its packaging - Intel Product Code FXXFPANEL 2. Remove the slim foam from the fornt panel light pipe 3. Install the control panel board into the chassis NOTE: Ensure the plastic gasket over the control panel buttons is securely in place before installing the control panel board into the drive bay module. 4. Connect the 24-pin cable to the new control panel 5. The control panel is properly positioned when the buttons are protruding from the Control Panel face plate on the front of the drive bay module and the screw holes on the top of the assembly are aligned. 6. Using a single screw, secure the Control Panel Assembly to the drive bay (8 in/lbs torque) 7. Connect the other end of the front panel cable to the matching 24-pin connector on the server board 8. Install the drive bay cover 9. Secure the drive bay cover with the provided screws. 10. Install the top cover see Section

72 7.5 Replacing the Server Board Server Board Removal 1. Power off system and remove power cords from each power supply module 2. Disconnect all externally attached cables 3. Remove the system cover (see section 2.2.1) 4. Remove air duct (see section 2.3.1) 5. Disconnect all the system and fan cables, including all cables attached to connectors on the server board. 6. Disconnect all cables attached to add-in PCIe* add-cards and I/O modules 7. Remove riser card assembly (see section 2.7.1) 8. Remove all modules and peripherals installed onto the server board including (if installed): Intel I/O Module, Intel SAS RAID Module and mounting stand-offs, Intel RAID 5 option key, Intel RMM 4 Lite key, TPM Module, M.2 SSD, SataDom SSD, eusb SSD and mounting stand-off 9. Remove the Processor Heatsink and Processor (see section 2.4) 10. Remove all DIMMs (see section 2.5.3) 11. Remove the screws used to secure the server board to the chassis 12. Carefully lift server board from the chassis and place into anti-static bag Figure 76. Server Board Removal 70

73 7.5.2 Server Board Installation NOTE: Follow ESD precautions outlined at the beginning of this manual 1. Carefully Install the Server Board into the Chassis, make sure all guides are properly aligned (see label A ) 2. Secure the Server board with screws (see label B ) 3. Install the heatsink and processor (see section 2.4.1) 4. Install DIMMs (see section 2.5.2) 5. Re-Install all options previously removed from the server board 6. Re-Install riser card assemblies (see section 2.7.4) 7. Re-attach all internal cables previously detached from add-in cards and modules 8. Re-install air duct (see section 2.3.2) 9. Install system cover (see section 2.2.2) Figure 77. Server Board Installation 71

74 Appendix A: Getting Help If you encounter an issue with your server system, follow these steps to obtain support: 1. Visit the following Intel support web page: This web page provides 24x7 support when you need it to get the latest and most complete technical support information on all Intel Enterprise Server and Storage Platforms. Information available at the support site includes: o Latest BIOS, firmware, drivers and utilities o Product documentation, installation and quick start guides o Full product specifications, technical advisories and errata o Compatibility documentation for memory, hardware add-in cards, chassis support matrix and operating systems o Server and chassis accessory parts list for ordering upgrades or spare parts o A searchable knowledgebase to search for product information throughout the support site 2. If you are still unable to obtain a solution to your issue, send an to Intel s technical support center using the online form available at 3. Lastly, you can contact an Intel support representative using one of the support phone numbers available at (charges may apply. Intel also offers Channel Program members around-the-clock 24x7 technical phone support on Intel server boards, server chassis, server RAID controller cards, and Intel Server Management at: NOTE: You will need to log in to the Reseller site to obtain the 24x7 number. Warranty Information To obtain warranty information, visit the following Intel web site: 72

75 Appendix B: System Cable Routing Diagrams Figure 78. System Cable Routing Diagrams 73