The professional s choice for secure card printing
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- Helen Perry
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2 The professional s choice for secure card printing Secure Flexible The Magicard Rio Pro s patented HoloKote security technology adds a watermark to the card as it is printed - it requires no additional consumables and can be customised to an individual logo design - enabling true security at no extra cost. Secure encoding options include magnetic stripe and smart card technologies. USB and Ethernet interfaces are complemented with a Microsoftcertified plug & play driver. Batch print with the interchangeable 100-card feeder or print one-offs or rewritable cards with the hand-feeder. Upgrade a single-sided Rio Pro to double-sided printing using a simple in-field upgrade kit. Expert Built for professionals, the Rio Pro s superior card printing quality is enhanced by ICC profiles that seamlessly map colours between software and the printer. The clear 4-line display provides intelligent user information and interaction. Tough Built with high performance purpose-built materials and advanced components, the Rio Pro is designed and manufactured at Ultra Electronics centre of excellence for manufacturing in the UK and is backed with the market-leading UltraCoverPlus warranty. The Rio Pro is supplied with a free, 3-year warranty with hassle-free printhead cover and loaner service. STANDARD 3 year limited warranty and support (Available in the EU, North America and other selected territories. Elsewhere 2 years limited depot warranty.) OPTION The Smart Card Store Ltd Unit E8 Knoll Business Centre, Old Shoreham Road, Hove, BN3 7GS, UK Tel: sales@smartcardstore.co.uk
3 100-card feeder 3 year printhead warranty Rewritable technology High-performance, purpose-built composites for durability Custom HoloKote card (option) ICC colour enhanced prints USB and Ethernet interfaces Magnetic stripe and smart card encoding options Clear, intuitive 4-line display Hand-feed capability Patented HoloKote watermark Simple field upgrade to double-sided printing 70-card stacker Printer Specifications Print mode Card security Encoding security options Warranty** Printer interfaces Software drivers Card capacity Weight Power source Dimensions Print speed Operating environment Colour dye sublimation, monochrome thermal printing and rewritable technology. A HoloKote security watermark can be printed across the card surface. When used with HoloPatch cards, one area of the HoloKote watermark is highlighted as a high visibility security seal. A choice of 4 standard HoloKote designs and 1 standard HoloKote Flex design are selectable from the printer driver. For added security, Custom HoloKote enables customisation of the watermark to an individual logo or security design. Magnetic stripe. Smart card encoding; Contact chip, MIFARE, DESFire and iclass. 3 years UltraCoverPlus warranty and support which includes full printhead coverage and free loaner service - Available in North America, EU and other selected territories. Elsewhere 2 years limited depot warranty. USB and Ethernet both fitted as standard. Windows 2000 Professional (SP4), XP, Vista and 7 (32/64 bit compatible), Windows Server 2003 R2 SP2, Server 2008 (32/64 bit compatible). 100-card feeder, 70-card stacker. 4.9kg (10.8 lbs). External power supply V 50-60Hz autoranging. 470mm L x 220mm W x 250mm H (18.5 L x 8.6 W x 9.8 H) including feeder and stacker. *Colour fast mode: 23 seconds, *Monochrome resin: 6 seconds (*single-sided card). Sheltered office environment 10 C to 30 C (50 F to 85 F). Consumables PART NUMBERS Dye film Card types/thickness Cleaning kit Cleaning roller kit YMCKO 5 panel dye film, 300 images. Monochrome resin black dye film, 1000 images. Also available in *White, *Blue, *Red, *Gold and *Silver. KO black and overcoat resin dye film, 600 images. YMCKOK 6 panel dye film, 250 double-sided images, colour on front, black on back (double-sided only). CR80/CR79 PVC ISO blank, HiCo magnetic stripe, smart cards, self-adhesive, rewritable and HoloPatch cards. 0.51mm to 1.27mm (0.020 to ). 10 cleaning cards, 1 pen. 5 cleaning rollers, 1 metal roller bar. MA300YMCKO MA1000K-Black* MA600KO MA250YMCKOK Magicard Rio Pro: single-sided printer. Magicard Rio Pro Duo: double-sided printer. Magnetic stripe card encoding, combi smart card encoding (contact chip, MIFARE, DESFire, iclass). Other smart card encoders also available Call for part numbers Upgrade the single-sided Rio Pro to the Rio Pro Duo. Kit contains a CD to install the data and a Custom HoloKote card that fits into your printer HoloSet Variants Rio Pro Rio Pro Duo Variants Options Double-sided upgrade Custom HoloKote kit Card security options HoloKote HoloPatch Custom HoloKote Flex Magnetic stripe Smart card encoding A standard anti-counterfeiting watermark printed in a grid pattern across the entire card surface. The Rio Pro HoloKote features 4 standard designs. HoloPatch cards have a highly reflective gold 'super diffuser' foil square that enhances the visibility of the overprinted HoloKote logo. A fully flexible and customisable anti-counterfeiting watermark printed across the entire card surface. The Rio Pro can be specified with ISO standard 7811 compatible HiCo encoding of magnetic stripe cards. Smart card encoding options: Contact chip, MIFARE, DESFire, iclass. O D A D AG AL IN RIG M Magicard, HoloKote, HoloPatch and Rio Pro are trademarks or registered trademarks of Ultra Electronics Limited. All other trademarks, brand names, or product names belong to their respective holders. The information contained in this document reflects the current state of design and we reserve the right to change the specification without notice or obligation. ICAR GICAR **Warranty subject to the observance of specific conditions of use and maintenance, as well as the use of certified Original Magicard dye films. Rio Pro2ppA4UK issue 3.00 M The Smart Card Store Ltd Unit E8 Knoll Business Centre, Old Shoreham Road, Hove, BN3 7GS, UK Tel: sales@smartcardstore.co.uk Powered by TCPDF (
4 MAGICARD ID card printer UltraCover Plus *Available in the EU, North America and other selected countries. Elsewhere 12 months limited warranty. FREE 3 year* warranty and support with all new professional series card printers. FREE replacement of a damaged printhead no matter what the cause of failure FREE loaner if a printer is shipped to our service center for repair Easy access to support team by phone or Personal guidance on printer use It s our promise to keep you printing.
5 No-quibble warranty *Available in the EU, North America and other selected countries. Elsewhere 12 months limited warranty. Ultra will: Provide a loaner if a printer must be repaired in one of our service centers Replace FREE a damaged printhead whatever the cause of failure Repair FREE a failed printer Pay for all shipments to the customer You should: Contact the service line indicated on the card if you have a problem If advised, promptly ship to Ultra:- - A failed printhead for replacement - A failed printer for repair - A loaner printer following the return of your repaired item Pay for all shipments to Ultra Our support team Excellent and approachable Our technicians are highly trained and experienced, averaging more than five years experience supporting Magicard printers. Our mission We will help our customers to succeed in their business by providing them with well supported products featuring enhanced levels of performance and security. We will deal ethically with our end-user and reseller customers and will always try to promote their interests and protect their confidences. We will provide the highest level of responsive and courteous support to our customers, through direct verbal contact whenever possible and appropriate. We will strive to go that extra mile to delight our customers and to win acceptance of Ultra as their preferred supplier of ID printers and consumables. Above all, we will strive to provide better value for our customers money. Contact us Ultra Electronics Card Systems Hampshire Road, Weymouth, Dorset DT4 9XD, United Kingdom Customer support: +44 (0) support@magicard.com Tel: +44 (0) Fax: +44 (0) Ultra Electronics Card Systems Inc. North American Sales & Support Center th Avenue NE Redmond, WA 98052, USA Customer support: (425) EXT americas-support@magicard.com Toll free: EXT2002 Tel: (425) Fax: (425) Terms and conditions 1. Availability. UltraCoverPlus is included with our professional range printers for 3 years from the date of original purchase by the user. UltraCoverPlus is available only to customers in the EU, North America and selected other countries. UltraCoverPlus is provided free for 3 years from the time of original purchase of the Magicard product to which it relates. Extended UltraCoverPlus warranties are available to cover printers up to 4 years from original purchase date. 2. Making a claim. a) If your product is exhibiting a problem and is covered by UltraCoverPlus, then please contact our customer service team for help in solving your problem. b) If customer service cannot solve the problem, and your product is defective, a Return Merchandise Authorization (RMA) will be issued to you. To enable us to help you as much as possible, please have the product s model and serial number ready. c) Once it has been confirmed your printer is covered by UltraCoverPlus, you will qualify for a loaner printer if needed. On receipt of the loan unit, please install it and verify it is working properly. d) PROMPTLY ship your defective machine to the Magicard service center address referenced on the RMA form. Your printer must be received by our service center within two weeks to avoid a rental charge. e) The product should be packed in its original packaging with a note describing the problem and quoting the RMA number. Please also mark the RMA number on the outside of the shipping carton. f) Once your product has been repaired it will be dispatched back to you. On receipt, please return the loan unit within two weeks. After a period of two weeks, unless agreed in writing by Ultra, a rental charge will become payable. g) Insurance and shipping costs incurred in sending the original product for service and returning the loan unit are the responsibility of the customer. Ultra will bear the cost of sending the loan unit out and returning the repaired item. 3. Printhead failure. a) If a printhead protected by UltraCoverPlus fails, for any reason, the printhead assembly should be removed from the printer and sent to the specified Ultra service center. Ultra will ship a replacement printhead assembly using expedited delivery as soon as the printhead assembly arrives at the service center. b) If a third party such as an OEM, systems integrator, dealer or contract repair organisation carries out the replacement using a locally held spare printhead assembly, then that organisation (or the user) must inform Ultra in writing of the serial numbers of the printer and the replacement printhead. c) Any claims for replacement where the failed head is not returned may be refused by Ultra. 4. Exceptions. Each UltraCoverPlus warranty is specific to one product and one original or replacement printhead as defined by the respective and unique serial numbers. UltraCoverPlus service will be provided when all outstanding payments have been received by Ultra. Ultra will use its best efforts to ensure that an adequate supply of loan units are available. However, in circumstances of exceptional demand, it may be necessary to delay shipment or to substitute an alternative model. 5. Warranty limitations: The warranty does not apply to Magicard printers that have been: Damaged through physical or electrical mishandling. Damaged through operation in environments which are outside normal office conditions in terms of corrosive atmosphere, temperature, humidity, shock or vibration. Improperly installed or interfaced to other products which may exhibit software problems or expose the Magicard printer to improper voltages or control signals. Used with consumables from any source other than Magicard. Serviced or interfered with by anyone other than a Magicard authorised service provider. NB. If your printer is not covered by UltraCoverPlus, it may still be covered by our standard warranty. See your getting started guide.
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