Cloud Transformation Program Cloud Change Champions May 23, 2018

Transcription

1 Cloud Transformation Program Cloud Change Champions May 23, 2018

2 W May C Today s Agenda C C M! 1 Welcome and Agenda Overview 2 Cloud Program End of PY18 Update and PY19 Planning 3 Feedback and Discussion Meeting Wrap-Up

3 Cloud Adoption is a top priority for University IT because of its broad reach and campus-wide impact. As UIT tackles cloud, we are learning how Stanford integrates new technology and delivers tools to improve how faculty, students, and staff do their Stanford work.

4 Reminder Overall UIT Cloud Program Goals (through 2019) Goal 1: Perform cloud governance and portfolio management Goal 2: Define organizational development program Goal 3: Integrate cloud systems, processes, and services Goal 4: Run mission critical services in the cloud Goal 5: Reduce UIT computing footprint on campus 50% Goal 6: Exit Livermore disaster recovery site

5 Cloud Program Status at the End of the PY 2018 Performance Year Technology Portfolio Organizational Readiness Footprint Reduction

6 1 Perform cloud governance and portfolio management Published cloud reference materials for internal / external use Provided data to OCIO for PY19 priority-setting based on service owner roadmaps, client satisfaction survey, cloud champion recommendations Technology Portfolio Acquired and implemented a cloud analysis tool (SkyHigh) Proposed SaaS Campus Cloud Enablement team; will receive funding for two positions on 9/1/18

7 3 Integration of cloud systems, processes, and services Completed requirements gathering and rolled out a portion of the AWS/GCP billing and provisioning process. Negotiated BAA terms; now being finalized with AWS Technology Portfolio 4 Run mission-critical services in the cloud Approach to aggregated log & monitoring has OCIO support and is well underway (starting with cloud services) Documented cloud network use cases and policies IdP, Kerberos, Directory (LDAP), Puppet infrastructure on AWS Acquired a campus-wide agreement with a cloud-based vendor, Acquia, and started migration activities Designed architecture for AD in AWS and began testing

8 Cloud Transformation Site References for UIT and the campus community

9 Cloud Transformation Site References for UIT and the campus community

10 Cloud Transformation Site References for UIT and the campus community

11 Cloud Transformation Site Resources for UIT and the campus community

12 2 Define organizational development program Addressed new cloud roles for UIT: Created three new cloud-specific job descriptions (currently with HR for review) Rolled out UIT communication channels and forums: Created Cloud Champions group in August 2017; held monthly meetings Hosted two rounds of roadshows with the Executive Sponsors AWS cloud simulation exercise held for UIT senior staff to provide context and help understand prioritization and tradeoffs Organizational Readiness Began building greater Stanford-wide awareness: Presented overview of UIT Cloud Transformation program to faculty senate sub-committee on computing (C-ACIS) Set up Cloud Academy licenses for 56 UIT staff, providing unlimited online cloud coursework and certification. Organized and delivered 77 hours of AWS training, including two AWS Essentials sessions and two advanced 3-day workshops.

13 6 Footprint Reduction 5 Reduce UIT computing footprint on campus 50% With Finance, Vendor Management and Hosting Services, implemented hardware review process in UIT. To continue progress toward this goal, we have an online form to be used when requesting new physical servers in Forsythe data center or one of the other on-campus locations. Exit Livermore disaster recovery site Finalized a template for a service exit plan that can be used for Livermore services

14 Planning Context for PY2019 Change management will be a dominant theme Productivity impacts may be expected as UIT move to SRWC advances New very large programs will stretch capacity The ADAPT, File Storage Security, and SRWC programs will substantially impact all of UIT Likely impact from major planning initiatives Long Range Planning outcomes and Stanford Medicine IT review may yield intra-year projects

15 ADAPT Proposed Goal File Storage Security Cloud Adoption Business Continuity and Disaster Recovery Stanford Redwood City (SRWC) 1 Define roles and responsibilities by July 2018; and fill 2 FTE cloud positions using FY 2019 base funding by September 2018 Create document for Business Partners to communicate and share the new service by July 2018; start communicating with clients by August 2018 Partner with FMS to expand current SaaS vendors by July 2018 Complete procurement steps we need to flag/block SaaS purchases by July 2018 Create process to capture metrics 1 by August 2018 Create talent development options in this space by August 2018 Go live with new service by September 2018 Potential metrics: # of client requests # of client requests UIT was involved in How many were successful How many unsuccessful # of client requests documented

16 Define organizational development program Integrate cloud systems, processes, and services Run mission-critical services in the cloud Reduce UIT computing footprint on campus by 50% Perform cloud governance and portfolio management Exit Livermore disaster recovery site PY19 OCIO Focus on Governance, Roles and Support Structures needed for top priorities and services Cloud Enablement Team

17 PY19 CIO/OCIO Focus on Governance and Org Structures needed to support top priorities and services Perform cloud governance and portfolio management Define organizational development program PY19 Program Focus on Organizational Readiness 1. Integrate cloud systems, processes, and services Run mission-critical services in the cloud Reduce UIT computing footprint on campus by 50% 2. Exit Livermore disaster recovery site 3. Developmental assignments for staff on required core infrastructure work Targeted training that is immediately applicable (related to current work) and specific to Stanford environments Continue to execute communications/change management plan

18 Define organizational development program PY19 Program Focus on Organizational Readiness Developmental assignments, targeted training, communications/change management Integrate cloud systems, processes, and services PY19 Program Focus on completing automation of provisioning/billing for AWS and GCP Run mission-critical services in the cloud Reduce UIT computing footprint on campus by 50% PY19 CIO/OCIO Focus on Governance and Org Structures needed to support top priorities and services Perform cloud governance and portfolio management Exit Livermore disaster recovery site Original goal: reduce manual billing. By 4/30/18, automate account provisioning and billing for primary IaaS vendors (AWS/GCP) To date: the SNow project has implemented: Partial AWS ordering automation for UIT only GCP billing automation is due for May billing Still to be completed from original scope: GCP project creation automation AWS billing automation AWS ordering for campus community (currently UIT only) Integrations with workgroup and PTA validation

19 Define organizational development program Integrate cloud systems, processes, and services Run mission-critical services in the cloud Reduce UIT computing footprint on campus by 50% Perform cloud governance and portfolio management Exit Livermore disaster recovery site PY19 CIO/OCIO Focus on Governance and Org Structures needed to support top priorities and services PY19 Program Focus on Organizational Readiness Developmental assignments, targeted training, communications/change management PY19 Program Focus on completing automation of provisioning/billing for AWS and GCP PY19 Program Focus on Architectural Review and Design of Foundational Services: Network management strategy, global load balancing Monitoring and logging tools, best practices and process Credential management services Registry integration services - prioritize continued progress for group services that support distributed deployments Service Migration: Begin discovery and planning activities for AFS decommissioning and replacement services (e.g. WordPress) Sites 2.0

20 PY19 CIO/OCIO Focus on Governance and Org Structures needed to support top priorities and services Define organizational development program PY19 Program Focus on Organizational Readiness Developmental assignments, targeted training, communications/change management Integrate cloud systems, processes, and services PY19 Program Focus on completing automation of provisioning/billing for AWS and GCP Run mission-critical services in the cloud PY19 Program Focus on Architectural Review and Design of Foundational Services (Network, Load Balancing, Monitoring, Credential Management, Registry) Reduce UIT computing footprint on campus by 50% PY19 Program Focus Continued measurement Perform cloud governance and portfolio management Exit Livermore disaster recovery site

21 PY19 CIO/OCIO Focus on Governance and Org Structures needed to support top priorities and services Define organizational development program PY19 Program Focus on Organizational Readiness Developmental assignments, targeted training, communications/change management Integrate cloud systems, processes, and services PY19 Program Focus on completing automation of provisioning/billing for AWS and GCP Run mission-critical services in the cloud PY19 Program Focus on Architectural Review and Design of Foundational Services (Network, Load Balancing, Monitoring, Credential Management, Registry) Reduce UIT computing footprint on campus by 50% PY19 Program Focus Continued measurement Perform cloud governance and portfolio management Exit Livermore disaster recovery site PY19 Program Focus Partnering with clients on their planning

22 What is important for to know about the cloud? 1 Thank you all for everything you ve done this year! 2 We are planning for PY19, taking into account constraints and initiatives

23 Additional Feedback and Open Discussion Your feedback on this presentation? Your input on communication needs? Open discussion and questions? Our next meeting will be on June 20, 2018 at 3:00 pm T!