The Corporation of the City of Nelson. Fibre Update Report June 15, 2015
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1 The Corporation of the City of Nelson Fibre Update Report June 15,
2 Path to 2040 Broadband networks support the City s Path to 2040 Sustainability Strategy Principles: Prosperity (increased productivity and new opportunities for users) Resiliency (to other community and business competition) The Focus Area of Economy 2
3 Why does Nelson need Broadband? Sustain Economic Growth and remain competitive with other well-connected communities Ensure Local Business Retention and Expansion Expand access to remote educational opportunities Expand access for patients to remote healthcare resources Intangible benefits increase productivity, reliability, collaboration, reduce travel 3
4 Why Fibre network for Business? Ensure Local Business Retention and Expansion Links Nelson businesses to remote and global markets Creates/retains Nelson jobs especially technology Creates new opportunities and applications for Nelson Attracts new customers and professionals Intangible benefits increase productivity, reliability, collaboration, reduce travel 4
5 What is Broadband? High-speed data transmission - in which a single medium (i.e. cable) can carry a large amount of data simultaneously Broadband is provided over different platforms: Analog telephone lines Satellite Coaxial and Ethernet cable Wireless Optical Fiber 5
6 Broadband is not just Internet Broadband is used in inter-site networking Connections between schools and colleges Connections between business locations and branch offices Connections can be In-building between floors Out-of-building between building and datacentres between neighbourhoods between communities 6
7 Broadband is everywhere Broadband competition changes regularly Shaw Telus Wireless provider Challenging for users to understand The difference is fastest speed in both directions (highway slow lane analogy) 7
8 Upload Speed is important Nelson Fibre offers 100MB+ up and down We partner with Internet Provider(s) that maximize this network speed Examples of Upload Speed requirements Uploading network traffic to remote sites Uploading Large Files to remote offices/suppliers Uploading Images to remote doctor/specialist Uploading Data volumes for backup to remote site Two way high definition video conferencing 8
9 How does CON use Broadband? 1. Inter-connect 7 Sites around the city to the Ward Datacentre City Hall, Youth Centre NPD, NFD, Library PW/NH/Garage/Parks, Airport 2. Connect to the Internet at Datacentre via CBBC 3. Connect to Internet/Cloud Business Services Payments, Websites, Protection, Facilities Management, more Connect with Fibre Optic Cable 9
10 10
11 What is Fibre Optic Cable? Hair-size glass tubes transmit data using light waves between endpoints Advantages: Lighter, Thinner and Faster - than other types of cables High capacity - supports long distances No interference, non-flammable, low maintenance Getting cheaper from demand Many fibre optic applications, other than communications medical endoscopes/arthroscopies, pipe inspections 11
12 What is Dark Fibre? A dark fibre or unlit fibre is an unused optical fibre cable City of Nelson provides dark fibre, as a utility Customer network electronics (switches) light up / enable the fibre and determine data speeds - between endpoints Dark Fibre utility fees start at $150 per month Bylaws = Fees + Optic Fibre Terms of Use 12
13 CON Fibre (Broadband) Service The City has been delivering a high-speed fibre optic cable network to businesses, schools and provincial agencies, starting in March 2014: 1. By installing fibre service to users (buildings & businesses) 2. By leasing the fibre service to the users, on a monthly basis 3. By working with Service Providers and Local Technology businesses - to support exceptional networking, internet and online services 4. By working with local businesses to increase awareness of technology adoption and system upgrades required 13
14 CON Revenue As of May 31, Earned Revenue Per Month $8,530 $6,900 Revenue from businesses renting Fibre $1,630 Revenue from businesses renting Datacentre space Earned Revenue will provide a Return on Investment (ROI) for the fibre construction 14
15 CON Customers Update Fibre Service 21 Unlimited service sites (RDCK, CON, Province, Schools) 29 Businesses with 100MB Fibre Service CoLocation Service 4 x Service Providers Ranges from 1U to Full Rack Increasing demand from customers for space 15
16 Early Business Fibre Adopters Visionary Nelson businesses that were early adopters included: RDCK NDN Best Western (DSR Investments) Whitewater RHC Baldface 16
17 Shared Services BC Adopter Starting with a fibre build contribution of $332,500, the Province of BC enables local sites to use the fibre network 7 School District 8 schools/locations 3 College Campuses 2 BC government buildings 17
18 CON Fibre Expansion Plans Downtown core, schools, RDCK, provincial offices, neighbourhoods and connections to external communities are mostly completed Update map on nelsonbroadband.com New Network extensions are targeted for Fall/2015 Hall Street Railtown 18
19 19
20 Typical Customer Fibre Installation We provide a point-to-point connection between the business and the CON datacentre The City Fibre cable is connected 1. From City Hall Datacentre over/under/around town 2. To the closest Nelson Hydro pole, midspan or underground conduit 3. Into a building s shared communication room 4. A Fibre Optic Panel terminates the dark fibre cable The business connects fibre cable to their network equipment to change it from dark to lit-up 20
21 Customer Fibre Installation 21
22 22
23 23
24 Datacentre Cabinet 24
25 Datacentre Fibre Port 25
26 Contractors and Service Providers CON contracts out fibre installations to qualified fibre installers Delicate and precise work Requires special equipment, training & vehicles CON hosts and supports service providers who help businesses with internet, network and computer systems upgrades 26
27 27
28 Network and Internet Providers Type What they do to support fibre? Who are they? Network Provider Assists businesses and building owners with installing fibre and configuring network equipment DHC Communications Inc Columbia Wireless Internet Provider Wireless Provider Works with network providers to get businesses connected to Internet service Connects fibre to wireless networks Columbia Wireless Columbia Wireless 28
29 Business Service Providers Type What they do to support fibre? Who are they? Managed Service Provider IP Devices & Services Provider Online Providers Assists businesses with managing provider relationships; manages and monitors the businesses servers, computers and peripherals; provides backup services Consults with businesses to enable new uses of the fibre network, including network enabled: Phones, Video Cameras, Security Businesses that offer many types of online ( cloud ) services, including , website hosting, conferencing, accounting, payments, backups, archives, catalogues DHC Communications Inc Sitkum IT Managed Services DHC Communications Inc Secure By Design Many Online Providers Microsoft Office 365 Gmail / Hotmail / Skype / Lync Quickbooks Online 29
30 Why would users want fibre? Connections between buildings are faster Internet is faster Productivity and Collaboration is improved Competition is achievable Applications that need fast and reliable two-way connections work better Access to Business s online applications is fast Travel can be reduced 30
31 CON Activities Update Accepting new fibre applications from businesses Contact Allison Request a fibre cost assessment and application Working with NAEDP on educating businesses Working with businesses on expectations, referrals, barriers and improved experiences 31
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