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1 . ^llas, DALLAS Proceedings Vol 1 W0J.W: gift flit tmi V list*,*,. mp«ni»ii!*» w«<«*«,9»wwiimmfc«ia<ww,imot, SJtt.i*, DALLAS 2003 [yatt Regency Dallas Texas/ December 712, 2003

2 On the Use of Performance Models to Design SelfManaging Computer Systems 1 Daniel A. Menasce DB2 z/os Version 8 Impacts on Design and Performance 11 Susan M. Lawson Performance Implications of HyperThreading 21 Yiping Ding Evaluating Server Load Balancing Solutions 31 Sanjay Raja Switching Hardware Platforms: From Solaris to Linux and Surviving! 39 Sidney W. Soberman Virtual Memory Constraints in 32bit Windows 45 Mark B. Friedman Web Load Testing Made Easy: Testing with WCAT and WAST for Windows Applications...57 Ellen M. Friedman Best Practices for Software Performance Engineering 83 Dr. Connie U. Smith WLM The Lives & Times of Transactions on z/os 93 Peter Enrico Scaling Up Java Applications Peter Johnson on Windows Servers 103 PetStoreWS: Measuring the Performance Implications of Web Services 113 Kai S. Juse Performance and Scalability Verification of.net Application 125 Renuka S.R. A Simple Approach to FICON Channel Performance 129 Alexandre Brandwajn Is There Value in the RFP Process? 139 John H. Silver Platune Take Back the Data Center! 145 Kelly L Vogt XIV

3 Is WebSphere Too Heavy? 149 William R. Sullivan The Capacity Plan An IT Power Tool 161 Tom Holloran Men are From Mars, Women Are From Venus, Web Services are From Betelgeuse 169 Denise P. Kalm Workload Modeling for Webbased Systems 179 Dr. Shubhashis Sengupta Time Stable Workload Characterization Techniques 187 Ron R. Kaminski The Service Quality Imperative 197 Perry A. Gibson Mainframe Scalability in the Windows Environment 209 Michael A. Salsburg Performance and Capacity Planning Basics For Storage Networking Invited/Presented at SWC for CMG 217 Greg P. Schulz The Value of IT: AStrategic Perspective 225 Rick Lebsack Measurement Principles for Web Services 235 Dr. Jeffrey P. Buzen On Automated Monitoring and Reporting of Enterprise Quality of Service 241 Mike Tsykin Three Network Technologies and Their Effect on SQL Server Performance 253 Robert A. Johnson Zen and the Art of Application Performance Management 265 Craig Hodgins Performance Modeling and Evaluation of LargeScale J2EE Applications 273 Samuel D. Kounev Access Path Selection: Evolution and Revolution 285 Frank J. Ingrassia xv

4 Historical Server Consolidation and Grid Computing: Performance Implications 303 Yiping Ding Projecting the Impact of Lotus Notes Server Consolidation on a Large Corporate Network 315 Sue L. Rosansky Responsive Consolidation 321 Michael A. Salsburg Passive Measurements for Performance Analysis of EBusiness Sites 327 Renuka S.R. Securing Storage and Storage Networks 331 Greg P. Schulz EndtoEnd Performance Monitoring for Mobile Internet Access Services 343 Prof. Dr. Robert D. van der Mei Making the Business Case for Software Performance Engineering 349 Lloyd G. Williams Disk Subsystem Capacity Management, Based on Business Drivers, I/O Performance Metrics and MASF 359 Igor A. Trubin Measuring CPU Time from HyperThreading Enabled Intel Processors 369 Scott Johnson Capacity Management for New Real Time Enterprise Applications 379 Dr. Boris Zibitsker Exchange 2000 RAID 1+0 versus RAID 5 Performance on a Hitachi Thunder Series 9570VT System 385 Joe A. Carlisle From Raw Data to Management Reports Bradford Camp Performance Data Made Useful 397 The Buffer Pool Hit Ratio is Dead! 409 Joel Goldstein Selling the Upgrade in Pictures and Words 417 Robert E. Chaney xvi

5 Measuring The Mysteries of Patents Unraveled 427 Melissa A. Haapala Benchmarking a Networked Backup System Using Natural Workloads Transforming Interesting Data into Useful Information 435 Bryan Drake Workload Characterization and Capacity Planning for MS SQL Server 451 Yefim Somin UK CMG Best Paper: Demand Management Amanda H. Goddard the Piece of String 461 No More Downloading Using SAS/ODS to Create SAS Graphs and HTML Documents for OS/390 Systems 469 Patricia E. Wingfield How to Create a Web Service with.net 477 Dr. Bernard Domanski Understanding H. PatArtis FICON Channel Path Metrics 505 A Study of Capacity Planning for Database Management Systems with OLAP Workloads 515 Xilin Cui Performance Assured by Capacity Management: Experience Refined Through ITIL Practice 527 Adam Grummitt Introduction to the ITIL Framework & the Capacity Management Process 539 Dr. Porter Sherman Effective Policy Management Approaches Using Conceptual Modeling 549 Steve Halladay A Comparison Approach to Public Sector IT Investment and IT Management Effects on Performance 555 Christopher P. Strasser Response Time: If You Can t Beat It... Hide It Jack B. Woolley 567

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